Soya Oriental in Runnymede

Always great food!! Never had a bad takeaway!! Great value

Food normally us good but this time the beef chow main the beef was tough and the chow mein was burnt which is unusual

So good, restaurant quality food delivered. We have been a customer of Soya's for years , excellent every time.

Had sweet sour chicken balls bad food poisoning after eating

Lovely meal delivered last night.full of flavour..👏👏👏👏👏👏👏

Great takeaway. Always fresh and tasty

EXCELLENT SERVICE EXCELLENT FOOD THANK YOU

Just had a lovely meal from soya..early and tastefull.

Always enjoy a Soya! Speedy delivery and good food

Best Chinese in town ! Tasty food, always friendly and quick takeaway :)

Have always used this Chinese takeaway for more than 8 years but after the way I was spoken to by the woman answering the phone tonight when I advised them some of my order was missing and was told the driver would bring the rest I'm 45 mins and I refused it as the food would be cold and I asked for a refund she then told me I couldn't have a refund only a complementary order next time which again I refused given they had failed on their delivery to then be asked in a very sarcastic manner 'are you ok' to which I replied actually no I'm not I'm not well and half my food is missing she then told me i cant keep the duck and get a refund which id never asked for and I said fine I will leave it on the doorstep and she said she will collect it in 45mins she then told me to stop being rude which I wasn't..she then put on a very sarcastic voice again and thanked me for me call! Really bad attitude and you have now lost my custom after 8 years!! I hope the owner reads this cos you seriously need to get rid of her and you process my refund..furious! Just had a call back from the lovely Charlene who is apparently the manager at soya..she accused us of eating the food which I advised her we had unwrapped the food to start shredding the duck, and emptied the chicken into a bowl..so no food was eaten at all regardless of her accusations..she then went into a full rant after I said her voicemail message was aweful that she left on my husbands voice mail she then told me that my husband was embarrassed off me (which was totally vile and totally off subject) she screamed like an unintelligent banshee clearly as she has such low intelligence she hasn't worked out any form of customer service yet! Oh she refused to refund my money and told me i could collect the food by which time it was nearly10pm or she woukd throw it in the bin and id still not get a refund! Appalling!!

Best Chinese takeaway for miles around - atmosphere doesn't really apply as it's not a restaurant.

Shockingly delayed take away. We have used Soya for many years but won’t be using them again. Ordered at 7.25pm and arrived at a quarter to ten. Half of it was cold and congealed. Promised delivery time was 50 mins to an hour. Several calls where we were fobbed off with ‘it’s next out of the kitchen’ and ‘it’s on its way’ which it clearly wasn’t. Already paid for. No refund or part refund. Best offer was a reduction on next order. Terrible customer service.

A local favourite of ours when we visit family who live in the area. Asian cuisine with lots of variety on the menu. I particularly like the won ton soup and curry based dishes with rice.

Chips seemed under cooked, rice was greasy and curry sauce watery and not very curry tasting.

Soya is my go to for Chinese takeaway, I'll drive from far and wide to visit, it's always the best!

Disappointing, batter was too thick on the squid which was very rubbery also. Satay sauce was too sweet! Won’t order again

Best Chinese takeaway ever food is delicious and staff are so friendly!

Wide variety of food and very quick service! Food was delicious and generous servings

Favorite local Chinese, nice food and quick turnaround times!

Nice food, good portion size but expensive.

I suppose every restaurant has an off day but as I’m no expert on oriental food I ordered vegetable spring rolls that had no vegetable filling just pastry. Then no egg in the egg fried rice just rice. Noodles with no flavor. I ate my spare ribs cos I was hungry. Generous helping of chicken balls but meager cup is sauce. To prove a point my girlfriend took to another restaurant and ordered a similar meal. The difference was astounding everything tasted much much better and all portions were generous to the point that there was enough for the next day. Shame because the English lady on the counter was very polite and friendly. Will not go back

This is an excellent Chinese takeaway, I've been ordering from here since 2006. Fantastic food and first class service with attention to detail.

Absolutely beautiful. Great food and good service food was nice and hot and I'm really happy thankyou..

Very disappointed with the crispy lamb wrap taste too earthy! Anyway, the food there was always good but the reason why only one star is we have to wait for 2 hours for our food! Children have been waiting for their food but because it was getting late I had to make them something easy and put them to bed. They said they are very busy but they should not have tell us a set time when they can deliver. We are very disappointed and hungry children. All they said is that they are too busy no apologies whatsoever!

Been waiting way over an hour. Phone permanently engaged and yet no food!! Shame as it was the same last week yet obviously improvement to staff number or turning off orders.

Order time not bad especially at the moment with covid19 lockdown part2. Food was cold so had to reheat, nice tastes but oily. Overall a ok meal would rush back as there are plenty of choices around. And then charged by them for paying by PayPal rude! £50 for 2 rices one noodles a curry, 2 beef dishes and 2 bags of balls and a prawn toast. It was ok.

It is so hard to find a good Chinese takeaway, but for years Soya has remained the best and no one else can compete. Loyal customer for over a decade now. My favourite is the mixed vegetable chow mein and everything is always cooked fast, tastes good and hot.

Świetne jedzenie w super cenie, duze porcje, smakowicie przyprawione. Będę zamawiac częściej.

Customer of 7 years. Never been unhappy. Quick on delivery, once in under 10mins from ordering which is insane. Top takeaway.

Best Chinese locally :) we really enjoy every meal we have from Soya, such a wide selection of food on the menu that everyone can have what they like. Prawn toast and seaweed are fab starters, and any of the meat and veggie dishes are delicious.

Good food, good value, quick deliveries

Don't know why this Chinese has got such bad reviews. The food is very good and service is excellent Definitely one of the best Chinese takeaways in the area.

We usually order lots every week. However the quality and consistency is dropping, the Japanese squid was like a rubber band, also today ordered lamb pancakes, which had no lamb just few pieces of burnt skin. Waste of money, also to much msg gives spots on your skin. The lamb was a scam. I will take our business elsewhere.

Wish I could put zero stars. Only part order delivered. When we called we were promised the missing food and another sauce delivered and no food. Ruined our dinner waste of money. Find other deliveries

Beef in black Bean sauce to die for

My regular takeaway for over 30 years.

Terrible service, literally delivered the wrong food and overcharged us then refused to do anything to correct it. Very rude.

Our preferred local Chinese take-away. Consistently decent food, fast service (especially when we collect) and reliable. Would recommend if you're looking for a Chinese t/a around Pooley Green.

I order from them regularly and am always met with a friendly smile. The food is very good.

After ordering a delivery meal from this takeaway we discovered we we overcharged £5 for the meal. No problem I thought, human error, it happens. I phoned the takeaway and the Chinese lady at the end of the phone agreed to credit us £5 towards our next meal. Now the problem arose when I next ordered from them shortly afterwards. The same woman flatly denied the agreement she'd made and was downright rude and offensive. She essentially accused us of trying to defraud her out of a fiver. Realising I wasn't going to get anywhere, I informed that we were regular customers and based on the way she had treated us we would be going elsewhere from now on. She said suit yourself and hung up the phone. This business needs some serious schooling in politeness and customer service.

I ordered a takeaway yesterday evening, & i was so disappointed with the food, it was in fact in edible. I will not be ordering food from there again.

Good food, we always collect as it's much quicker, from order to food 15 minutes