Soutine in City of London, Westminster

We lunched with friends and had very good food and service. All at a very reasonable cost for the centre of London. I got an email after booking to say we could be restricted in time at the table. As we were meeting friends from overseas, I queried this possibility and was assured we could take our time. Pleased I did this as we nearly went elsewhere...!

Pre-theatre earlyish dinner, for three of us- a clean, well-lighted place with a good house red on offer- always a litmus test - uncomplicated and unpretentious food - warm fresh bread, attentive service, and we left satisfied with the entire experience.

Consistently good food, consistently LOUSY service...pretentious and inattentive. Makes us not want to go back, after several visits where this always happens

No excuses! We didn't get past the arrival phase as we were completely ignored by all the staff. We walked in expecting to be greeted by this fine dining restaurant. We stood there and I said to my friend, if no-one speaks to us in 30 seconds we're leaving. A waitress then proceeded to walk straight past us without even a blink or a word. I saw five staff I think and not one said good evening, welcome or even acknowledged us standing there. We left and spent our money elsewhere.

We decide to celebrate our son’s birthday at Soutine and this was one of the best ever celebration. The food was delicious and the service was very friendly and the team made us feel very special. A huge thank you to Soutine and we shall see you again soon.

Was fab, Juan the serving staff was amazing. Food was fab from Douglas and Maxine ……………… will be coming back soon. …………..

Decidedly average. That would be generous. It was actually below average. The service was excruciatingly slow and utterly disinterested. We had to practically beg just to get our order taken. When the food finally arrived, it was barely warm and completely devoid of any flavor. The French fries could have easily come from a bargain bin at Iceland or B&M. The quality was on par with a 3-star low-budget cruise's pile-it-high buffet. Compared to our previous visit to Soutine, this experience was a complete waste of time and effort. Would I ever go again or recommend it? Absolutely not. Save yourself the disappointment.

Soutine was a truly fantastic Parisian experience from food, decor to the music, cutleries every detail was spot on. Excellent restaurant and some of the friendliest staff in London. We started off with some sparkling Cremant, a cocktail called Clover Club and a delicious rum based Old Fashioned and their artisan baguette. The bread and butter alone deserves a standing ovation. It is not to be missed! For our starters we opted for the Scallops, Escargot which was garlicky herby and buttery and Haddock Croquettes from a Prix Fix menu. The mains were Chicken Supreme with a generous herby mash and rich mushroom sauce which my partner licked off the plate. I had the Spiced Duck Breast, which had a delicious blend of spices and herbs on its skin and a good portion of greens. We had a side of broccoli which balanced out the richness of the food. After a break chatting with the loveliest staff they recommended their rich decadent Sachertorte and a light airy Coconut Dacquoise that tasted of summer. We were quite full so they were happy to pack it for us to take home. My special celebration was made better by the generosity and kindness from the staff at Soutine. Thank you, I will return with family!

Juan was was a total gentleman and Christian was spendid also! Steak and chip and lots of wine and possibly the best service in london I’ve had!!!

Came in for an early evening meal on a quiet Wednesday night. Tasty Onion soup, followed by a good flat iron steak and chips. My wife enjoyed her chicken livers. Our lovely waitress let me try two sample beers as I was undecided! All in all a first class experience, and we would not hesitate to return when in the area.

Noting special and expensive This place is not going well at all we had lunch there and the food was just about average and the restaurant was empty Best to avoid

After having a lovely meal here, some time ago, we decided to try the restaurant again, whilst staying nearby. What a disappointment. The starters were lovely, and served quite quickly. But then the wait for our main courses, may explain why all three main dishes were cold! We had two of the specials, halibut in a lobster sauce & one steak and frites. The waiter took all three plates back, to re-heat (which I detest doing). We all had new plates, but my poor sister in law, who had tipped all her chips onto the first plate, had a re-heated steak back, minus the chips! Paying £37 for a halibut, that is served cold, not offering any discount, and still adding £35 service charge is abit rich! Shall not be returning!

Great food but hopeless service. Three starters came in relatively good time but I passed on a starter and had to wait 95 minutes till our mains arrived (after I complained) ! We gave upon dessert as we had no assigned waiter and getting service was hopeless. Such a shame cause our food was delicious.

We were guests at this restaurant last Saturday celebrating our 1st wedding anniversary and also my husband"s birthday. Unfortunately our experience at this establishment was tainted by a below standard waiter. Firstly we waited around 10 minutes to be acknowledged and to receive menus. Then once we finally received our drinks, the starters arrived at the same time. I wasn't that impressed with my steak tartare as I couldn't taste the beef due to way too many other ingredients added to it. My husband's onion soup was very nice. Then within 10 minutes our main meals were served which we both enjoyed. Once finished, straight away, we were offered dessert menus which we declined because neither of us have a sweet tooth... The waiter then almost immediately put the bill on our table. We still had 3/4 of a bottle of wine left and also , we may have liked to order some coffee or a liquor to compliment our meal. We were very surprised and felt like we were being rushed therefore we struggled to relax. I've put the bill on the side as we weren't ready to pay then the waiter appeared with the card machine. That really made us feel uncomfortable, hurried and awkward, especially as the table next to us received no such treatment and their food was served in much more considered timings. From being seated to receiving the bill was just over an hour.... Overall our celebration was ruined and we don't think that we will ever be back sadly.

Restricted menu left most of us with little choice. Felt quite corporate unlike others in this small chain. Seemed like Richoux of un-blessed memory had risen from the grave. SJW deserves better.However no complaints with the staff each of whom were friendly and helpful and efficient

Last night was a very cold chilly night when we arrived it was -1 outside. We were seated almost immediately and a few moments later I felt a chill and realised that the air-conditioning was cold and blowing on top of my head. I went back to the cloakroom and took my coat so that I could continue wearing my coat whilst I was eating. The Waitress said that there was a problem with the air-conditioning and the management were aware. My partner chose an expensive champagne that was served by a very charming gentleman, but we never saw him again at our table for the rest of the evening . The food was good, especially the onion soup which I really appreciate because I was so cold. I had to ask three times for a side plate for our bread and butter. For a restaurant that has so many waiters the service is terrible. I ordered an onion soup and my partner a truffle tart when it arrived. The soup was placed in front of my partner and the tart in front of me, even though I was the one that had a spoon in front of me . It is sad that the waiters are inexperienced I would think that in a restaurant like this they would at least serve the wine or champagne throughout the evening. We were left to serve our own drinks which is not what I expect in an establishment such as this.. I left the restaurant feeling very cold and fluy and I had already started coughing. I took a night nurse and went to bed. This morning I have a full-blown cold I feel terrible and cannot face going to the office like this We will not be going back.

Boil in the bag , cheap ingredients , re heated , tasteless and generally very poor. It seems like they simply don't care . You can get much better food at half the price.

Very mixed reviews on here, and I rarely write them but..... I had 2 starters-the chicken livers and the escargot. My friend had the steak. They were all delicious. I also have to mention the frites which were exceptional-if you love chips, these are the best. We were served by a young woman who I believe is called Shorme O. The friendliest, chattiest, most hospitable woman who made our experience so much better. A lovely lunch.

I made it clear I was gluten free and clearly asked the waitress for gluten free bread with my starter. When later I commented to her that the bread I assumed was gluten free was very nice she announced that in fact the bread was not gluten free. 3 hours later and I’m on my way home with a chronic upset stomach. No GF procedures? Get real - this is 2023. Coeliacs beware of Soutine.

Great restaurant. The food was good and the staff were excellent. A bit too much salt, particularly in the artichoke salad and the polenta, but tasty, well conceived and well cooked with a kind and attentive staff. Hope I get to come again.

We went as a four to have a meal with family that we hadn’t seen in a month or so, so a special and it was awful. The food has left us all with our stomachs in pieces, one dietary requirement was met and we had to wait 25 minutes for a new dish to get back to the table (all it was was a plain peace of fish) and throughout the whole night the service was so poor, never asked throughout the whole night is we would like a drink or if we would want more to drink. Then when taking payment the manager was rude and stuck up. Would not recommend. If you want a meal in this area The Ivy is 100yards round the corner and offers way better food and service which isn’t as expensive as Soutine. Save yourself and don’t go to Soutine

Lovely meal for my sister’s birthday. Excellent food and really brilliant service. My mum had a broken ankle and they moved us to a more comfortable table, and throughout the meal nothing was too much trouble, we were so well taken care of. Really attentive service, beautiful surroundings and classic food done well. Would definitely recommend and we will certainly return. Thanks soutine!

Called in for lunch on a hot day. Maître d’ looked down his nose at us but took us to a table. Food was ok but the service was appalling. I’m from Australia where we call “pudding” dessert. Maître d’ rudely corrected me twice. Cannot recommend.

They have changed the menu for the worst! The night we went everybody was disappointed that they had taken one thing or another off the menu. It seems that they are using cheaper ingredients such as chicken schnitzel rather than veal. I had eggs and...

We’ve liked Soutine for years but hadn’t been in some time. We were delightfully surprised by the menu change (which is not a drastic change) and by how Soutine has upped its game even further. What was already a great place with really good food...

Met a client for lunch at Soutine, and it was exceptional. Located close to Lords in St John's Wood, the restaurant is beautiful inside, and there is road side seating if required. The menu is classic French cuisine, and there is a prix fixe menu...

Lacklustre service coupled with overcooked, dry cheeseburgers + the added bonus of ending up with a stomach ache after the lunch. Safe to say, we will not be returning.

The food was extremely disappointing. Ordered French Onion soup for me and my teens (who love French cuisine) and the soups had no cheese on it. The soup was too salty and the onion flavors were too strong as it was missing the cheeses to...

This dinner was meant to be a joyous occasion but was fraught from start to finish... They did not have a record of my booking despite me having an email proving it... The staff left us waiting to find our own table until we had...

It was our favourite place but tonight will be out last time in Soutine which is a shame as it used to be a great place to eat. We arrived and were seated by two families with a buggy and when we asked to move...

Soutine is well-located on St John's Wood High Street with a charming terrace where lunch can be served when the sun shines. We paid GBP 26 each for a one course breakfast -Eggs Florentine - and a home-made lemonade. The staff were polite and the...

Great place to have breakfast before heading to Lord’s to watch cricket. Had omelette with cheese- delicious. Great service too . We had a place outside as everything inside was fully booked

Restaurant très agréable inspiré des brasseries parisiennes . Cuisine traditionnelle française de très bon niveau. Pour notre déjeuner, cuisson parfaite...

A French Bistro formula restaurant which works but for one terrible put off. Food was good, wine was good if expensive, service was good, friendly and efficient with one exception. The problem is Noise. In the rear room it was deafening making it impossible to...

Great food and cute atmosphere. Came here after a long day of travel and got lucky without a reservation. We had the pea soup and steak frites which were both really satisfying and just what we needed. They also had served some bread with butter,...

Pretentious sub-par incarnation of the Wolseley group. Park you like animals and have no intent to help and build a good image of this over-rated poorly staffed, unprofessional place. All about taking your money quickly and do not care about you or about what you...

We ordered beef Bourghinion, the meat was tough. Tried to attract the attention of the head waiter, by the time he came it was too late and when he finally did come he said “ you should have told me earlier”, to which I replied,...

As Fischers and the Wolsey have been my favourite for many years I was looking forward very much to trying Soutine in St Johns Wood. Everything was lovely until a film crew on mass unexpectedly arrived halfway through our lunch with lights, reflectors, strobes, cameras,...