Le Relais De Venise - Marylebone in City of London, Westminster

The famous steak and chips were enjoyable but it was the steak sauce stood out. It's nice to know you can have more than a plate's worth, which might contribute to the hype. Surprisingly, the walnut salad starter and classic creme bulee were highlights, despite the steak being the main. Buzzing atmosphere with a classic decour which is nice.

Enjoyed a great night for my nephew's 21's birthday

The food very good as always - extremely busy and noisy as always

Best steak and fries! Get a second helping too. The steak sauce is to die for! Feels like an authentic french bistro. Definitely recommend.

We were lucky enough to get seated quite quickly. There is always a queue outside since they take no bookings. The food once ordered came within 15 minutes and was piping hot and to a good standard. We managed 2 servings of the steak frites which for what you pay is not bad value including the salad. Would happily go again if it was not so busy and to try the desserts.

Really good steak and chips, great good and atmosphere! There is a bar next to it to grab

I was nearby and had an hour and half to kill and needed food. Joined the queue as they told me it’d 30/40 mins. I was fine with this, as knew it was peak time and service is fast once you enter. An hour later I was nowhere near the front and was told it’d be another 20 mins. I realise it’s hard to be super accurate, but have some respect for your customers and actually provide a considered answer, rather than wasting an hour of my time and leaving me hungry.

Geweldige ervaring. We hadden deze plek via tik tok gevonden en wisten niet goed wat we moesten verwachten. Maar ga hier ZEKER naartoe. Zorg dat je rond 11.45u daar bent, ze gaan om 12u open voor lunch. Je staat dan even in de rij, maar vind gegarandeerd een plekje.

I, nor for the OH, have actually gotten around to visiting the renowned Paris restaurant, so I decided to put amends to that. Let me tell you, don't be fooled by other reviews telling you that the line moves quickly. 2 hours waiting in line on a Friday night no less, with numb toes, but despite this, we remained in good spirits (as were others who were queuing). lt was also incredibly entertaining watching the incredulous expressions when people turned around to see how far back the queue snaked. Note, if you are queuing, the restaurant next door (Caldesi) has a hatch where you can order takeaway drinks whilst waiting in line. Absolute genius! Thankfully when we got to the door we were seated quite quickly which was great, as the group in front of us (who was also a group of 4) had to watch couples leapfrog ahead of them whilst waiting for an appropriate table to become availabile. Once you're sat, it's a pretty slick and smooth operation. As everyone is fed the same fare, food comes out quick, which was great as our stomachs were howling! First up is the walnut salad. You have to like mustard to enjoy this, for me this was fine, for my group unfortunately not, so the baguette went down a treat for them. The piste of resistance, the steak and fries. The steak is cut thin and cooked well, the sauce, although nice, I was expecting more wow. Regardless, we devoured everything on our plates Be warned the portions aren't overly big, and the 2nd serving is more like leftovers that's divided between the table. I'm confused how people are stuffed, as we still had quite a lot of room left for desserts. Speaking of, last up, the desserts. Omg wow!! Now I'm not much of a cream person but I had a hankering for the strawberry tart with cream, (I got a mix of strawberries and raspberries) it was not overly sweet nor heavy, my gosh it was just perfect. The verdict for the creme brulee and profiteroles were exactly the same. The staff was great, the atmosphere buzzing, and wine was good. So was it worth the 2 hour wait? In short, no! If I was in the area and the queue was short, then maybe yes.

Maybe the best cost/effective rate in town.

Steak is good, fries is superb. They only do rare, medium and well done i believe. The rare one however in my opinion closer to medium rare so it's safe to choose this if that's what you like. It costed 31 pounds (as of February 2025) and that will get you 2 servings fo steak and fries. I arrived 15 minutes before its open and get a seat right when they opened.

I totally don’t get the high rating of this branch! The fries was very oily and tasted like it was rewarmed, the steak was very mediocre, and all of this with a queue of more than hour, one of my worse experiences of all times

The food was impeccable. The beef fillets are fantastic, the garnish very tasty and the fries perfect. They also fill your plate a second time. We waited 45 minutes to enter, the food rewarded us. However, the tables are unfortunately very close to each other.

I’ve come here for many years & to the different locations in Paris & London. This is prob my favourite. Lovely service, food quality was great and I satisfied my craving.

Waiting in line is quite difficult, I admit. The restaurant is closed from 3 to 6 PM, and then it opens until the evening closing time. When your first plate is finished, your second plate will be added. Don’t judge the portions for being small. As for the wine, they only have the restaurant’s own wine. It’s ideal, but not amazing.

Waited 10 mins to get served, waitress spilt sauce everywhere, got served our mains after the people next to us, who came after us.. asked for another drink and never received it.

I really like this restaurant and it is worth the wait

Fui hace años a este lugar de París cuando era niño y nunca lo olvidé. Este lugar podría ser de 4 o 5 estrellas, pero como tantos restaurantes del Reino Unido, no parecen preocuparse lo suficiente para ofrecer algo memorable. Lo bueno: La comida. La ensalada sabía bien, el filete y las patatas fritas eran geniales y los desiertos eran bastante buenos también. Algunos de los empleados fueron amables e hicieron un esfuerzo para despedirse. Lo malo: La atención al detalle con la comida - la salsa estaba demasiado corrida, debería ser más espesa, menos mantequilla. La ensalada necesita una presentación más cuidadosa y menos salsa, parecía apresurada. Las mesas fueron embestidas juntas para hacinar a tantas personas como sea posible en el restaurante - esto es horrible. La velocidad y las prisas. Al igual que con las tablas, parece que todo el lugar está orientado a maximizar los beneficios, pero es tan obvio que se retícula. Asesoramiento a la dirección: Te preocupas más por tu casa. Quita un montón de mesas y observa una iluminación mejor y más íntima. ¡CÁLMATE! Estás sentado en una joya pero ahora mismo no es lo suficientemente bueno.

My friend brought me to this restaurant, a place they clearly knew well, and I went in with no expectations. Arriving just before opening, we joined a pre-existing queue, but thankfully, the wait wasn't too long. However, any initial optimism quickly faded once inside. The first impression was less of a restaurant and more of a bustling office canteen during lunch hour. Tiny tables were crammed together, creating an atmosphere where you felt intimately acquainted with complete strangers. The fixed menu meant no decision-making, and the service was efficient, if impersonal. Waitresses moved with machine-like precision, delivering plates in a rapid, almost conveyor-belt fashion. The steak itself was decent, but that's where the positives ended. There was a distinct lack of attention to detail in the presentation and overall experience. The noise level was overwhelming, a direct result of the restaurant's attempt to maximize seating by placing tables mere centimeters apart. My booth seat, in particular, proved a logistical nightmare. Exiting required a complex maneuver involving the neighboring diners, who had to physically shift their table to allow me to escape. The dessert was a profound disappointment. A scoop of generic, supermarket-style vanilla ice cream with a choice of toppings hardly qualifies as a dessert. It felt like an afterthought. For a fixed menu of steak and chips, a mediocre dessert, and a bottle of sparkling water, we paid £45 each. Frankly, it wasn't worth it. This restaurant prioritizes volume over experience, resulting in a functional feed rather than a pleasurable dining occasion. If you're looking for a relaxed, intimate meal with attention to detail, this is definitely not the place.

Nice food but waiters can sometimes be arrogant. Don't expect a classy service rather than a eat and go please attitude.

I’m extremely disappointed with my recent experience at Le Relais de Venise. After dining there, I unfortunately ended up with food poisoning, which I suspect was caused by the dessert I had. I felt fine throughout the meal, but within a few hours of leaving, I started feeling terribly ill. The restaurant didn’t seem to take proper precautions with food safety. This is an unacceptable experience, and I will not be returning. I strongly advise others to be cautious when considering this place.

Arrived at 12:20 and waited for 40 minutes but totally recommend it! Very packed space makes for very bustling surroundings, can be loud

I always go to this place and many times have been to the restaurant in Geneva, but the security outside of the restaurant who controls the queue outside of the restaurant is very rude. I was standing in a queue and he tried to made me come closer to the couple in front of me so there is almost no space between me and them. Plus was waving with his hands in front of my face to attract my attention. I never leave comments, but this is too much . When I made step towards another couple to satisfy his it seem still not enough and tried to make me almost stay like 10 cm away from them, so I said I’m happy with this distance, thank you and he was like no come closer, I said no thank you I’m happy with this distance and he was still insisting.. where the distance was minimal already. Please have a look into this as people like that are not supposte to work with other people. Plus waving in front of my face, seems very rule and aggressive including the fact that I am a woman and was standing there on my own . I want to see if he would act like that if I’d big a big man. It happened 15th of Feb 2025 at 13:15 outside of London’s branch.

Steak was really ok (6/10). Queue was 1 hour. Moved quickly enough. Service was awful, encouraged you to leave. Don’t fall for the hype or the queue.

A timeless classic for meat lovers! Their formula is simple but winning: entrecôte with secret sauce and unlimited fries, all of excellent quality. The service is fast and the place has a lively atmosphere. Advised!

I enjoyed a lovely lunch. The steak was absolutely beautifully cooked, very tender, very good quality, beautiful flavour, will definitely go back but wish you did not have to queue

It was worth the wait in the queue

This place will forever be the best steak restaurant in London - they do one thing and they do it very well. Only restaurant worth queueing for. Delicious crème brûlée as well, highly recommended.

Exceptional Service and Warm Hospitality! I had the pleasure of dining at “Le Relais de Venise L'Entrecote - Marylebone” recently, and I must say that the service provided by “Dora” was outstanding. From the moment we arrived, she made us feel welcome with her warm smile and friendly attitude. She was attentive without being intrusive, ensuring that we had everything we needed throughout our meal. Her knowledge of the menu was impressive, and she gave excellent recommendations that made our dining experience even more enjoyable. Despite the restaurant being busy, she remained professional, efficient, and always had a positive attitude. It’s rare to find such genuine hospitality, and “Dora” truly made our evening special. I highly recommend visiting “Le Relais de Venise L'Entrecote - Marylebone” asking for her if you want a top-notch dining experience. We will definitely be back!

This has been on the list for a while and I visited with my daughter. We were mentally prepared for a queue but were seated immediately at 1245. (It was a wet Sunday and there was a queue when we left). You don't get a whole lot of personal space, and the overall feel is cheap, paper table cloth for example. Once seated we were quickly served our salad which was nice (strong on the mustard sauce) and bread. We took our own butter 🤣. Not long after Steak, chips and sauce arrived, all of which were cooked well and tasted good. Once your plate is clean you get a second helping 😁. We had puddings which were both good, meringue tower thingy and tarte au Citron.

Worth every second of the wait. Went on a Monday night, waited about 20 minutes. Was an incredible meal of steak and chips! The sauce was the star of the show and really tied it all together. Go in preparing for classic rude French service and it’s absolutely perfect. Sit down and be prepared to go on a food journey

Visited on a Saturday night and joined the queue at 6pm. Didn't get in until 7:30pm and it was freezing cold. The security at the queue were friendly and chatty. Once we were in there was a lovely atmosphere, staff were really welcoming and nice. The starter was a salad with a mustard dressing and walnuts and came with bread. We had two plates of chips and steak. Steak was lovely and came in a really nice sauce. Had a pudding between the two of us, and beer and soft drink and it came to £89 with the service included. Was nice but wouldn't go again as the excitement wore off after this visit, specially with the very long wait.

Arrived just after 12 and was seated quickly. Love the concept! No fuss, quick service. Staff all very friendly and professional and the food was awesome! Good value too.

Unforgettable steak and fries you will ever have 😋 I will be returning 🙌🏻

Be prepared to wait outside in a queue.

Really an excellent place. £32 for walnut salad and lovely steak and chips in central London. The wine is good and well priced too. £26 for a bottle of red Bordeaux. And the atmosphere is vibrant. I’ve been twice at 2pm, there’s hardly been a queue (they don’t take bookings).

Been to this spot multiple times across London and Paris and it never disappoints. That sauce is to die for!

I thought this place was very average. Not worth the queues in my opinion. The sauce was very underseasoned. I had to add lots of salt. You only get two servings which is not a lot. The best thing was the creme brulee. That was delicious. Other than that, I personally didn't think the food was all that.

Rude sttaf , not professional , not respectful And bad smell in restaurants People in Arab gulf please don’t come here . In our country , they are good . More professional . Here , they are in the third worlds .

Generally a lovely place to eat. You have to wait for a while but no for too long! The food is good. A good stake with perfect fried chips. The service is excellent! The only thing lacking is the atmosphere. It is too crowded as tables are close to one another and the waitress running around.

One of my all time favorites in London. The steak is tender and the fries are crispy and the steak sauce is on point. The service is usually pretty good and once you’re seated, you’re tended to pretty quickly. Their salad and especially salad dressing is also a crowd favorite. The atmosphere of the restaurant is clean and very vibrant and the fact that all staff wear the same uniform, makes the place look very professional. Their desserts are a great ending to the experience and I’ve never come out of there unsatisfied. The only downside is that if you are not super early you have to wait in a line outside to enter. They do have space heaters outside for the people in standing in the line near the entrance but most times the line is rather long and may take a while before you’re under the space heaters. All and all, a great place to eat and definitely recommended.

The food is great, same taste and experience as what we had in Paris. Expect long queues to get inside but the food is worth the wait.

The good thing was that the line yo get in was not crazy and I was in withing 5 minutes. But I don't think it was worth it... the steak wasn't great, yo say the least. The sauce was dull, and the fries amount was very limited... don't think I'll be back..

A classic restaurant when you just want to eat steak frites.

Incredible food but very expensive. The service was great.

The food was everything we expected it to be. Went on a Monday lunch time so we didn't have to queue at all. The service was efficient but lacked warmth and engagement. Would still highly recommended!

Arrived just before 12 noon and queue was already forming. We were greeted by friendly waitress who explained its just one menu, served twice. Salad starter was good with a lovely dressing. Steak and fries were delicious. A second serving arrived. We also enjoyed a glass of house red. It's buzzy and busy, tables are very close together but we had a corner table so it wasn't a problem for us.

Go there 20 minutes before opening and you will be able to easily get a seat to eat. They give you salad with walnuts as a starter (with baguette) and then two rounds of meat and french fries. all good, you can talk about the experience but nothing incredible.

Excellent service, food is great. Had to wait for 45 minutes but it was dinner time and it was their busiest hour, but it definitely worth it. Don’t Ruin your steak by ordering it well done, medium is the perfect steak. Going with family or group of friends will make it a wonderful experience.

It was my first time visiting this restaurant on my last night in London tonight .... My husband and family members have been wanting me to try it out, and I came in with my little baby bundled up sleeping in her stroller after waiting in the cold in line to get in for about 15 minutes with my husband. I have never been before, and so as soon as we were seated they immediately were asking to take our order and I could tell they wanted to rush us out. We were still waiting on the rest of our party and because it took them an extra few minutes to get there the waitress and manager were raising their voices at us telling us they would kick us out back into the queue unless we ordered for our whole party at that exact moment. I kept trying to express that our other relatives would be there momentarily and that we had already been waiting with our baby outside, and if they could please just make an exception for another couple of minutes. At this point they started yelling at us aggressively, and my husband asked them to stop yelling while hovering over our sleeping baby. At this point the manager (we found out her name was Clotilde) got extremely triggered and said we would need to be kicked out for telling her to lower her voice and not scream over our sleeping 1 year old child. She then huffed and walked away as the rest of our party has already arrived by this point and given their orders to the server. The manager Clotilde returned and was visibly enraged and purposely threw a plate of salad toward my husband which fell and almost smashed into my baby's head. At this point myself and the entire family were upset that she almost injured my baby and were asking her why she would purposely do that, she then screamed at us that it's an accident and proceeded to call over security to kick us out of the restaurant because we complained she almost purposely injured my child. Clotilde was clearly not able to emotionally regulate herself, was the epitome of unprofessionalism, and honestly humiliated herself and the entire Entrecôte establishment with her disgusting actions. Even worse is she tried to gaslight us for her actions, and never once apologized for hurling the plate or almost hurting my daughter or my husband. Literally every customer witnesses how inappropriately she acted towards us and honestly several made comments to me that she is extremely racist and that we should try a different location. Even the security guard said he didn't agree with what she did. Overall if I could give a negative star for this place I would because of Clotilde. She is lucky she did not injure my child or there would be a lawsuit against her. There is still salad remnants on the back of my baby's stroller where she intentionally threw the plate. Entrecôte, get rid of this toxic manager Clotilde before you lose more customers to her wrath, she's not worth the business suffering.

If you’re 1 person who wants to dine priority is given to people of groups of 2 or 3 leaving you waiting for table for another hour. Total discrimination if a person is on its own for dinner!

To start off with, we had to wait a little over an hour in the queue to just enter the place but talking with the people from all over the place made the time pass fast. From there, getting seated was fast and the waitress was very nice but it's a bit cramped in the area for 2 guests. Then, they say here's the menu for the drinks and desserts and the main course is steak and French fries. Before u get the entree, u get a salad with walnuts and that tasted great. After that is the steak which was chewy even though I got it medium and the fries were good. For $45 usd, you can get better food elsewhere for less wait time.

I arrived 1/2 hour before opening. There was already a line of people, but I entered when they opened, being around 100 seats inside. Very crowded, but the experience is worth it. Everyone is then served with salad 😂 and of course steak (excellent), afterwards.

Heard a lot about this place, but I did not fall off from my chair... it was just ok. The famous sauce wasn't as good as I expected, and the meat portion was pretty small. The fries refill was also limited... all and all, just average.

This place brought me back to the wonderful experience I had at the French branch ten years ago. (Visit here on July 22nd, 2024)

Great steak and chips. Long queues if you don't get seated in the first sitting. Arrive within 30mins of opening

Great food but SHOCKING service. My friend iend and I came here for lunch but I arrived first so asked to be seated. That's where the problems began. The manageress rudely told me "No you have to stand by the door and wait until your friend arrives, that's the policy". Nice. After 15 minutes of waiting like a lemon by the door we were finally seated and whilst the steak and chips were nice the terrible greeting ruined the meal. Then to add insult to the £94 bill, I was told that I couldn't mix ice cream with sorbet for dessert as it was "against the rules". Absolutely ridiculous - There must be prisons with fewer rules than this place. Never going back! Avoid this tourist trap.

Way too overhyped, even without needing to queue. Steak was well prepared but chewy as it's not a high quality cut, though decently priced. Salad is quite mustard heavy so might not be for everyone. Profiteroles were good.

Been coming here since 2007 when it was just £19, and the last was in 2017. This visit however was very interesting. Had to queue in the four-stage line right from the end of the Close for over an hour in 0° and still failed to disappoint me. Perhaps the £31? Perhaps, not.

Always a must when I am in London

Great service and wonderful food. Had to queue for a short while during a busy lunch period, which we already knew about. The restaurant do not take bookings. Every thing was beautiful cooked. If you like steak and chips, then this is the place to go

WHY DO NOT HAVE RESERVATION SYSTEM???!! We waited more than 2 hours for just a standart steak

Simple and delicious. Beef done in the way you want it. I will be visiting again.

Very rushed place but the steak is good

Eat quickly! I have rarely been so disappointed with a restaurant. After trying the one in Mexico which satisfied us, we wanted to try the one in London which was ultimately a disaster. Already, when you arrive you have to order quickly (even if it is late and several tables are free). We ordered a bottle of wine, but were told not to wait before ordering “house rules”. It is therefore impossible to have a quiet drink before receiving the starter. Then we are brought back the salad which was just ok. Comes the meat. Out of three people, cooking was successful for only two. The least this restaurant can do is get the cooking right. Then, we must understand that we are served half of a steak, implying that there are several courses. In fact, the remaining pieces remain on a stove. When our plate is almost finished, they come and offer us the rest of this meat that is lying around. While we ask to take our time, the waitress looks at us with a nasty look and informs us that this is not the way to do it and that we will eat our meat boiled on the stove anyway. Ultimately it seems to be a tourist trap...

Very disappointing experience! No time to enjoy... the restaurant wasn't full and it was late and we were getting rushed. The waitress was terrible. The salad was okay and my cooking was not good. In short, it's a tourist trap unfortunately.

We'd heard about this place and made a special trip to London to visit. We arrived at around 12.30ish pm, there was no queue. The restaurant is compact and busy, but we were sitted straight away⁶. Our waitress was super attentive. She asked us if it was our first trip and explained everything - Walnut green salad & bread to start and then 2 servings of chips and steak with sauce. Food arrived promptly, the salad was sharp and fresh, the chips were crunchy & crisp, and the steak melted like butter - not chewy at all! There's salt & pepper and mustard in the table. Note that the main plates are smaller than normal, but given that you got 2 servings, it was fine. Drinks wise, a vast range available, the restaurant is happy to serve table water, so don't hesitate to ask. Dessert looked delicious but were way too full to squeeze any in. We weren't rushed, food was good, and we felt welcomed, a to the point and no fuss place, overall, good time had by all.

Food: great concept here Salad and bread served first, then steak and fries and another round of steak and fries once done with the first round. Only question asked is the rarity of the steak cooked. The steak doneness was to my liking and the star of the show was the sauce, very unique and you can ask for extra if required. The fries were also super crispy and well seasoned. Atmosphere: pretty decor, very European-esque as you can see in the videos. Price:30~ per person which I think it acceptable based on service and food provided, especially in the location. Service: service was good, sweet and short and the waitresses only assisted when required on any requests we had.

You have to arrive there 30 min before they are open so you will go inside more easily. It’s worth it. It’s one of my iconic place in London. We east here very often for family and friends dinners.

Steak and Fries: 1/10 (with salad and bread) There is a wait to get in the place after which you will be seated. There is only one dish on the menu. Overall it was a very disappointing experience as the matchstick fries were soaked in oil and the sauce was okay and the single steak is served in two rounds. Would not recommend sorry.

Mediocre. Overhyped. Overpriced. There is only one thing in the menu and it’s a disaster.

Love the place Take a taxi or an Uber, need to walk if you take public transport. Go for the steak (medium) & fries Don’t forget the profiterole. Definitely recommend

I'm assuming the draw is value for money. It's a decent steak with unlimited fries for 30 quid. But neither the fries nor the steak are anything you write home about. The profiteroles were ok and the creme brulee was good. I'm not inclined to go back. Especially because the wait is 45 minutes to an hour at the best of times!

Restaurant Review: Disappointing Experience I visited this restaurant recently and, unfortunately, it was a very underwhelming experience. To start with, the food itself was average. The chips were quite nice, but the portion of meat was extremely small, which left the meal feeling unbalanced and not worth the price. The first time we visited, the wait to enter was frustratingly long, with an unnecessarily slow-moving queue. Despite the wait, we decided to give it a second chance, but that attempt was even worse. The staff at the entrance were extremely rude, which made the experience unbearable. One incident stood out in particular: a single man politely asked if it was possible to get a table, but the staff member at the door not only rejected him but also physically pushed him back and she was really rude. I have never witnessed such shocking behavior in a public place, let alone a restaurant. Needless to say, we will never go back again. If you’re looking for a place with decent food and polite service, I would strongly recommend avoiding this establishment.

Love the concept - just steak and frites, with a second serving. Great house red wine that comes in half bottles

Well worth queueing for a table. They serve a delicious lettuce and walnut salad, steak and chips with their secret sauce, and nothing else, and it's perfect. There is a choice of wines and some excellent desserts.

The best entercote i have tast in my life ❤️❤️😍😍😍

This place is over hyped. We had to queue for about 45 minutes. The food was definitely not worth it. The bread and lettuce salad was good. The meat was cut so thin couldn’t get a taste of it. It was drenched in the sauce which wasn’t bad but seems to be used to cover up tasteless sirloin steak. The fries portion was way too big - felt we hardly got meat but they gave you chips to compensate. It was overcooked dry and oily. After we left just had the taste of oily fries in our mouth all night. Definitely would not recommend or be coming back. Service was ok and not rushed.

Superb food as always . Friendly , attentive staff. My kids love this place. Tradition at its best. Always a very special evening whenever we go. Never lets you down

The food was really nice, the steak was cooked perfectly, just how we like it and wasn’t chewy at all. The chips and sauce were good too. The overall experience was... interesting. We arrived at 7pm on a Saturday and queued for about 1 hour and 40 minutes. There’s no menu; you start with a salad, then get two portions of steak and chips. The plates are small, so it’s pretty manageable. Everything during the meal was really nice, but my only criticism is how rushed we felt at the end. My boyfriend and I eat quite quickly and we’d already paid the bill before we were even done with our drinks. As soon as we finished our drinks, we were asked to leave. I wouldn't have minded but we were on in the restaurant for 40 minutes and we didn’t even have time to get the directions back to the hotel up on our maps. The couple seated next to us, who came in at the same time, were still eating. I think they could give you at least five minutes to settle after finishing before pushing you out the door. Overall, it was a good time, it’s worth the experience but definitely a one off kind of place for us

Great food as usual and great staff and service. Safe bet if you know what you want exactly.

Usually a big fan of the chain but I think the city branch tastes a bit better. The tables are so unbelievably close to each other you have to move the tables apart to let people sit down.

we waited for 2 hours next to the garbage bins, the food is average the cost is high, I definitely do not recommend it

Tasty as always but the staff is punchy these days

Delicious steak! The sauce is yummy, tasty salad and well cooked fries. We waited 1hr 30 minutes in the freezing cold, but it was worth it! I recommend this place for the food and experience.

Came last year for our first date and then back for our 1 year anniversary. Just as good as the first time xx

Thank you Zuza :) service was fantastic and the food great (per usual) Try the house wine!

Great food , not so great atmoshpere , unwelcoming staff. Food was great- staff were not welcoming, felt some animocity and made us feel uncomfortable, get the sesne they want you in and out as fast as possible - the enviroment also isnt the best over crowded. Also they added 2 things to the bill we didnt order, luckily i read the reciept before we paid.

Good food but really atrocious service (the worst I've seen in a while tbh). The waitress was very rude after I asked for the steak to be cooked slightly more. I wouldn't normally say anything but I'd asked for medium and it was close to blue.

Meat slices are too small, it's too noisy inside

Never gets boring, this meal is so comforting & satisfying. I hate the waiting & queue but it’s so worth it. Service isn’t always the best or friendliest but it’s alright

First time visit for me and our server Ivelina gave an excellent explanation of how it works at the restaurant. Service was quick and even in the short moment we got to spend with Ivelina, we had a great laugh and connection. Profiteroles were amazing!

The queue is the novelty of the place. I reckon if there was no 40 minute queue, it may dampen the experience and fun!!! Yes please take note, they don’t do reservations for snotty people like me, so don’t be shocked. There’s a structured triple line queue that you need to respect. Don’t be an unstructured rebel and cut the line. You will find it becomes an unnecessary fame later which will spoil your dining experience There’s no aged beef, no fancy cuts, no T bone. Just entrecote aka ribeye You will only be asked on doneness which is well done or medium. There’s no mid doneness like mediun rare. Again, snotty people like me take heed so we don’t feel like our voices are not heard. It’s the rules of the game I absolutely loved the experience. Is the beef the best in my life? Far from it! But the whole fun make the dining experience something i will do it all over again and sacrifice my snottiness

After queueing for one hour and a half, we got seated in a freezing cold area as cold wind was blowing instead of the heating. Our steak came and it looked like someone had eaten the good middle part and gave us the sides. The table next to us with French man had great slices. The lettuce salad was dead looking!! Felt really disappointed as the restaurant in Paris is stunning and the food is beautiful. Wouldn’t go back.

A friend treated me today, she had recently been to the Toulouse restaurant. It was great. Such a simple concept and all delicious service is like clockwork. We'll be back.

Very delicious in London ♥️ The problem is just waiting.

The food is quite good, in my opinion, they use too much mustard here, which the taste of the meat and salad too sharp. In their other branch and in Paris, the flavors are much softer when we mention this. Of course, it’s not the same as the one in Paris, but still. Also, the staff are very busy, so they move very quickly, and it gets noisy. Other than that, everything is great.

People were hyping up the place, where queues are usually long. We manage to go early to beat the queue and waiting time was not that long. First thing you notice is the service which was atrocious as the employee does not care a thing about service. For us it was lady who was European but may be it was just her. The attitude she had was like I am here just to do my job, which I get it but still customer expect at least services to be good. It wasn’t like we were being difficult or rude but the service was just awful. The food is not what you pay for. The chips is like normal chips that you can buy from supermarket and deep oil fry it. Steak was decent as you can only choose rare or medium. Medium was what we asked but the steak was more like rare. Furthermore, there is limited drink as they expect you have wine only. However if you do ask then you will get choices for soft drinks or juices or water. Overall, what you pay for is not what you get. Services were bad by the lady who served us. They want you to finish the food and get away from restaurant. You can only get 1 extra serve. Chips were terrible and steak is ok but you can find better steaks.

We celebrated a family birthday at Le Relais De Venise in Marylebone, and it was absolutely fantastic! Yes, there’s always a queue to get a table, and this time was no different, but it’s easy to see why—it’s just that good. We didn’t mind the wait because the experience and the food made it all worthwhile. The simple yet perfect menu of steak and fries, paired with their signature sauce, was as incredible as ever. Everything was cooked to perfection, and the service was efficient and friendly, despite how busy it was. If you’re after an authentic and memorable dining experience, this place is a must. It’s worth every minute of waiting in line—highly recommended!

Great dinner service with tasty food. Only downsides are the small portions of steak and the incredibly ridiculous amount of time you will wait in the queue!