SOHO Coffee Co. in Swindon

Stopped for a coffee break whilst shopping at Swindon Outlet. We queued for coffee and ordered a mushroom & egg breakfast roll. The coffee was excellent and the roll was delivered to our table. Even though it wasn't terribly busy, the roll took a little while to arrive but we were happy to wait. The table was clean and we enjoyed our visit.

Giraffe our normal stop for breakfast was under going a refit. Next door, offered breakfast so decided to give a a try, The full English did not disappoint. Sausages were super. A very nice visit, lovely friendly staff.

We arrived at 10.10am to be advised that SOHO was shut, when I asked if this would be all day, the reply was yes. We went to Costa but noticed SOHO was open later on in the morning. Please could closure be advised on website, as we did check beforehand. Thank you.

We called in here for coffee and cake during our shopping trip. The coffee was good and it was nice just to sit and relax a while under the glass roof. The cafe was very clean and tidy, the staff were very efficient while we were there.

Coffee average, service inexperienced so had to repeat everything...lemon cake looked fab, pity tasted days old ! Dry and way less tasty then looked. Very little atmosphere, struggled to stay for more than 5 mins. Wish gone round corner to Costa.

Had breakfast here just before the shops opened, had drinks and 2 breakfast baps which were very tasty but ordering was not straightforward, placed the order and sat down with a table number, had no idea we would be called when the drink was ready as needed to collect it from the counter, we sat outside and with music playing and general background noise didn’t hear anything, was pure luck I saw the coffee sitting on the side and it was not busy, when food did arrive only brought over 1 bap so by the time the second one arrived my other half had eaten his, not great, the sever was apologetic though, genuine mistake.

Had a vegetarian brunch, bloody really hot chillies that weren't mentioned on menu! Nice flatbread. Not friendly service. Wouldn't return.

Sullen unhelpful staff, warmish coffee, had to ask for serviettes and tea spoons, and load my own tray. Such a shame as we have always stopped there when visiting the Outlet centre. Will have to try Costa or Starbucks next time.

The staff in Soho are the most friendliest, nicest people I have ever met. They are professional, they always greet, smile and treat you with the utmost respect. The service is impeccable and they have serve the best Coffee in town. Their food is always top notch. The Best!

My sister and I visited on last week on a shopping trip, the centre was very busy and we were looking forward to sitting down and having some lunch. We both ordered a jacket potato, one of their special chicken and slaw ones and a tuna. We were asked if we would like butter, in which we didn’t get. My jacket potato was awful, I’m not normally fussy but this tasted inedible, as my sister agreed. Both also very dry. The staff could clearly see we weren’t going to eat our lunch in which they asked everyone else around us how their food was but chose to ignore us. We shortly left. Very disappointed, will not be going back.

Me and my family went Soho coffee for a relax as we walked round the swindon outlet, but only to be greeted with awful staff members who talk behind your back and question you as though you were a criminal. Staff members need to sort out their attitude.

Food was ok for a coffee house, what you would expect however very poor covid measures in place, no table service, still had to que to order and collect food even though eating in, social distancing not observed in que. Tables were not cleaned before customers sat down and had to be requested to happen, and no sanitiser available. Would not reccomended due to poor covid safety measures.

Came here for a quick stop before I caught my train. Service was slow. Ordered a oat milk latte as well as a brownie slice, both in which were quite delightful.

I visited with my (adult) daughter today. We queued, observed the 2 metre distancing rule etc. My daughter said she would pay, so I left the store to minimise the amount of people within the store. My daughter's card was declined (a common fault with her bank - she is going to change banks as this is a regular occurrence) so she came out of the store and I gave her cash to pay. Soho Coffeee Co declined to accept cash, which is fair enough, except it was done in such a way that it embarrassed her. I watched from outside the door and could see the body language of the staff, one member of staff was arms folded glaring at my daughter. It was uncomfortable to watch. Sadly this is not an isolated incident. A little while back I visited with my partner when there was an error by a member of staff ringing in the till amount twice. My partner questioned the amount but was told rather rudely (and loudly) that their staff do not make mistakes. My partner was embarrassed by the manner in which her, very legitimate, complaint was dealt with. On neither occasion were we able to leave with the food/drink, on both occasions were made to feel embarrassed by poor handling of the matter by the staff. We will not be returning again.

Coffees were mainly froth and not very tasty. Staff were unwelcoming. Food was okay - the wrap was plentiful and the jacket potato was big, tasty and lots of toppings.

There's nothing wrong with the coffee here or the food, but the service is slow and disorganised. Not worth the wait if there's a long line.

This is a good coffee shop offering well made coffee and very good cakes at reasonable prices. We enjoyed a flat white and a cappuccino and a flapjack. The shop is clean and comfortable and the lunchtime food looks good !

Visiting the outlet village, we called in to have tea and cake after a day shopping. The cakes and sandwiches are always first class.

They were very quick to serve and take your money but waiting for the coffee to be made was frustratingly slow. Nice coffee though.

We visited Soho Coffee at the Swindon Outlet on 29th October 2019 at 10am and despite the drinks themselves being of good quality, the staff were exceptionally unfriendly, unwelcoming and clearly didn’t want to be at work and this ruined our experience. I wouldn’t recommend coming here if you wish to feel welcomed and want to enjoy yourselves.

Popped in for 4 x flat whites mid afternoon on a Friday, it was half-term so everywhere was fairly busy, Soho wasn't...The Barista did a good coffee and was very cheerful, talkative. Other members of staff were less so - looking back I rather suspect it was the shift changeover as a couple of staff left soon after, but it did detract from the visit that we were treated fairly offishly considering there were not many customers.If you want a decent coffee and are not worried about the service then this is a great place, otherwise there are lots of other coffee shops around.

Mid shopping trip lunch. Very good fresh sandwiches, average prices, takeaway being cheaper than eat in.

Despite a few poor reviews I found this coffee shop very good. Much better than Costa and about the same price. The muffins were great (with clotted cream) and the coffee hot and tasted of coffee. Not much to ask, but some cafes serve an excuse for coffee.

Milk for hot drinks had been left at room tempature for so long it was warm and waiting for bacteria. The tables were all dirty. There is no food safety here.

Sitting here today, dirty tables, must be the in thing at Soho Swindon as I see others have commented, but there are 4 people serving behind the counter, it's only 11am, not busy at all and no pancakes, they ran out, ordered egg and mushroom brioche, you have to wonder what sort chef cant cook an egg. Flat tasteless, no butter on roll, it's no wonder the girl asked me do you want sauce. Never come here again. EVER. Oh and the knife was dirty as well.

Popped here for a bite to eat - it is very expensive and alright nothing amazing. Tables seemed to be dirty and not cleared very quickly. Food was fine but nearly £5 for a tomato and mozzarella sandwich I think is quite excessive. Better places to go in the outlet.

Visited this place as we were in the outlet centre so popped in for lunch. First impressions were of a quiet restaurant that looked well stocked with food and 4 staff pottering around.

We’ve really loved visiting Soho Coffee previously however disappointed that you’ve taken away the service of bringing hot drinks to your table once ordered and paid for. We always preferred Soho as we dislike the Costa Coffee model - so today people were waiting to be served at the till whilst other people were waiting for their hot drinks to be prepared having to deal with carrying a tray whilst coping with bags, purses, coats and shopping bags. This area looked like a ‘cattle market’ notwithstanding the poor people who were already sat down eating and drinking at their tables near to this area, having to look at people’s backs and rear ends towering above them. Bring back your hot drinks service please!

Had the pulled pork roll. Okay , but not exciting. Base of apple was cold, should be at least room temperature. Quite expensive at almost £7. My wife had a jacket potato, again okay. Service was pleasant and reasonably quick'

Just across rotunda from Girafe so if you want just a snack rather handy. Staff were friendly and helpful and tables were clean. It depends on how busy it gets as you can eat/drink coffee inside and out and there is a soup of the day option

My wife and I have been going to this coffee shop ever since it was opened, and until yesterday we have always fully enjoyed our experience.

Went in for a Coffee during our visit to the Outlet. Coffee not great..the cafe and surrounding area not very tidy. Lots of rubbish and dirty tables. There were 5 members of staff on duty..it looked like one lady was left to clear tables and wash up. Service slow..2 staff members (in checked shirts) seemed like they were having an argument...think I'll stick to Costa!

It’s very busy, the staff aren’t particularly helpful and there was a very poor selection of gluten free cakes, and of course nothing fresh that was gluten free

Met up with an old friend here. There is a good seating area outside during the summer on the 'grass'.

It was one of the hottest days of the year and we didn't feel like a hot meal as in the food court. We spotted Soho Coffee and, on investigation, they had a great range of lunch food, including sandwiches and baguettes (which we had) plus items which could be heated and some hot dishes like baked potatoes. Along with a refreshing cold drink, of which they had a good selection, it was heaven!

Met a friend here for Lunch and a catchup. Enjoyed the Lovely latte and the Food. nice peaceful and relaxing

I visit Soho every time I go to the Outlet - the staff are always friendly and helpful and the organic coffee and milk are delicious. And your coffee gets brought to you at the table - what's not to like?

Quick cup of tea and sandwich bought here. The sandwich was good but not exceptional. The service was good. Tea bags in cup so I could judge strength of my own cup of tea. Small paper cup left to put dripping tea bag in when used. Not many do this.

stopped for a quick coffee while shopping. Much better than starbucks, friendly staff and nice and clean.

This was our third time here ,we always have tea and a sandwich and a cake . I have read other bad reviews but we have had no problems , we do visit as soon as it opens as we live nearby so maybe later on its a lot busier , so maybe they cannot cope .

Dreadful service from this coffee shop. My order was messed up (their fault) and when I pointed it out once delivered to be table there was no attempt to rectify it but instead I was told to 'queue up again'. At the back of the queue mind! I shall never go there again. Inane staff who have just left school who could not give a toss about actually helping. As to the drinks - a mint tea with a teabag that would have cost about 1p (compare to the lovely mint teabags you get in eg Starbucks), a coffee that was insipid (my mother informed me she much preferred the McDonalds one she had earlier as at least that had some taste) and a babycino in the same size cup as the coffee (ie difficult for my little girl to handle). The babycino was also 3 times as much as in Starbucks.

Good choice for lunch when at the designer outlet. Has a good selection of food and drink including healthy options.

Very rude assistant and spoke to me in an appalling manner and I think the food is over priced and not good - duck wrap full of fat!

Thought I would try something different from my usual Costa or Nero. However regretted it, the cappuccino did not have a very good froth and the coffee was weak, very disappointing.

We decided to try a different cafe from the ones we normally frequent, so after wandering in to have a look at the menu and see what cakes and snacks were on the counter we ordered and took a seat whilst waiting for the drinks to be made. We probably did not have to wait more than 5-10 minutes at the most, it was not particularly busy and we were not in a hurry. The choice of cakes is very good, the rainbow layer cake is colourful and appealing, and I would whole-heartedly recommend the salted caramel brownie - it was a generous slice, containing lots of chocolate chunks, plenty of caramel and quite decadent - I defy anyone to eat this without getting it everywhere! For our drinks, we ordered a strawberry milkshake and a toffee latte made with coconut milk - both were nice, although the latte was a bit lacking in flavour, and came in a very large mug; I would actually have preferred a smaller drink with a more distinct flavour. However, on the whole, it’s a pleasant place to stop for a drink and something to eat and we would probably call in again. We noticed that it is easily accessible for disabled customers, as the tables and chairs are well-spaced, making it easier for wheelchair users to be accommodated, which is good to see.

We often go into Soho for coffee or jacket potatoes. The staff there are so friendly and helpful and the food is brought to you so you do not have to stand waiting about

Visited on the 29/9/17 jacket potato good, asked for mayonnaise for the salad and was told they didnt provide it or salad cream !! Asked for decaff tea that too was not provided

Went to Swindon with family, went in for lunch, simple but tasty menu, wraps good value for money and coffee tasted like coffee nice and strong, very reasonably priced. Service was very good and staff went out of way to be helpful.

Delicious chicken sandwich and coffee, in a bright and airy cafe in a manner similar to Pret A Manger.

Was pleasantly surprised how efficient the staff were even though they were very busy . Food/coffee were excellent . Very happy staff . Would go again and would recommend highlyy. Lovely jacket potatoes .

Arrived ten minutes before closing and ordered two lattes. These were delivered promptly and with no issues even though they were due to close. Excellent service from the young gentleman, who gave us advice on where to visit, as we were only in the area for a couple of days, would visit again.

We both had jacket potatoes one with tuna and another with coleslaw. Hot a big potato with salad and a bit of butter. Best tasting jackets highly recommended.

After having a disaster at Patisserie Valerie we decided to try here as even though I have visited the outlet village numerous times I had never been here. The toasted sandwich was like rock hard and even though I had asked for the hot chocolate to be made hotter than normal it was a cup of marshmallows and cream with a dribble of cold hot chocolate. Our drinks sat on the counter for over 5 mins we timed it before the waitress who was in the back pot washing decided to bring them over after the rock hard toasted sarnie

This place is great, nice coffee and food, good service, don't know what everyone on here is moaning about, it's a coffee shop the service is exactly what I would expect

Coffee was up to standard. Pesto salad could have done with more flavour; ginger beer excellent (well it was Belvoir!) Pleasant ambience, staff very polite and premises clean

Had the worst wrap I have ever had. The website says we love to talk to you. I sent an email and received no response obviously do want to talk if comments unfavourable. There are plenty of other places to eat in the Outlet village, avoid this one like the plague.

Just had coffee& cake here was very nice you order at the counter and a member of staff brings it over. We would go there again.

I li e the coffee here as if you ask for strong black, thats what you get. really clean, good service, right in the middle of the mall and good value, better than costas by a long shot.

Sadly the old bugbear once again, staff training....(they are friendly) but inept went in here for a coffee and a biscuit, paid for them and walked to table with biscuit and an order number, waited waited waited..then saw the waitress trying to make it from the counter with the coffees to the table , spilt it, took it back, counter staff all had a good laugh, coffee was re made and then waitress gingerly tried to get to our table in slow motion without spilling the over filled cup again like some sort of tv game show competition......tragic

Popped in for a quick drink and snack whilst out shopping. Service was good and staff are friendly, only complaint was the sandwiches didn't seem very fresh and the bread was hard and dry. Other than that pleasant coffee shop.

Ideall to rest your weary feet over a nice freshly cup of coffee, while people watching and catching your second wind.

Cafe is in the outlet centre and on first inspection looks a nice place. Layout is bit strange and you could end up out the cafe which today was a coat on eatery.

Coffees and food offers were good. Plenty of choice and well priced. Tills kept crashing but members of staff were doing more than enough to apologise and keep customers informed as queues were building up. Can't help technology malfunctions, keep up the good coffee!

Popped in for coffee and a baguette, both very good, and not too long to wait although very busy. Staff very efficient and friendly.

One of the best coffees I've tasted in a long time; beats many mainstream brands! Service was quick and with a smile- always a plus! Staff are energetic and friendly with excellent cleanliness standards. I hope the next time I visit I'll feel as welcome as I did on this occasion. Keep up the good work! Great quality in all departments - definitely recommend!

We regularly meet friends for coffee and or breakfast and although have had problems with our orders in the past todays experience surpassed anything previously experienced, three orders and each one wrongly delivered, one they failed to get right even on the second attempt. The food and coffee is great but they desperately need people who know how to use the tills and pass on the messages to the staff making the orders up.

9 staff on a Sunday don't clear the tables absolute no organisation coffee left to cool without being brought over. Had to carry coffee or get coffee instead. One employee stood on the table where there were preparing food to take a poster down surprised if we all do t get food poisoning. Has a cup for tips . My tip is clean up or may just talk to the health and food agency

I increasingly lean towards this brand but it's the first time in this venue.Spacious, fairly quiet not crowded with tables, plus you can sit outside. Good tea and coffee and notable good service. Recommended

Such a warm welcome and not just from one member of staff but all of them, very helpful as well,, I had my 9 month old granddaughter in the pushchair couldn't have been more helpful picking everything up for me and taking it to a table and yes they were busy but not too much trouble. Very clean and the variety of food was impressive, I had a roast beef and horseradish sandwich and it was delicious. Well done all of you, not had such good service with a child since being in Italy.

Had breakfast here yum yum.double bacon toasted sandwich and my hubbie had field mushroom 🍄 and egg toasted sandwich to die for.lattee great. Recommend the chocolate 🍫 milkshake.great and quick service.worth going out for a bite here.

We went to the Outlet Village aiming to start with breakfast. We'd been to the Soho before so opted for it again. Bacon in French bread and a cup of coffee was really enjoyable and for less than £4. A cup of coffee in many places can cost close to £3 so this was very good value. The staff were very pleasant and cheerful. Well done to all concerned.

Stopped for a break after fighting our way around the Swindon Outlet Village, and the Soho Coffee Co looked the most pleasing, and so it proved. Slick service, good paninis and excellent pastries. Well entertained by the antics of various children leaping onto the giant & vivid pink bean bags, which were part of the indoor picnic area (complete with artifical grass.

the staff seem to just want to take your order and get you out the door. Not the best. I had a wrap from soho, it was a soggy mess. For the price paid I was fairly disappointed. At least the coffee was good.

Good coffee, always friendly staff. Nice space to sit and people watch. Nice cake and good selection of sandwiches.

Enjoying a day out at the Outlet Village in Swindon, we stopped at Soho Coffee Shop for a light lunch. Really good value, excellent service and yummy food. Coffee and food brought to the table so no waiting about at the counter. Coffee tastes like coffee should taste! Excellent selection of cakes and sandwiches. We ordered the baked potatoes and can honestly say they were the best we have had in a long while. We sat outside and people watched while having our lunch. Great place, do try it if you are in the Outlet.

Have been several times and always enjoyed good choice of sandwiches, baguettes, wraps etc. Quick polite service and nice ambience. They know what theyare doing and do it well.

Stopped for coffee here on our way round the outlet centre. The coffee is brought to your table, so you don't have to wait around the servery like most national chains. We were so impressed that we went back for lunch and had good jacket potatoes.

Visited the Soho Coffee Co at the Swindon Outlet Centre, staff were climbing onto the food preperation counter to change the food boards. Mentioned to the staff on the till about Health and Safety and Food Hygeine and got a smile from them!!!!! Did not order any food and had coffee which was very good, pity about the poor Hygeine standards, won't be going back again.

Come here semi often, good coffee, friendly staff, nice enough atmosphere. Food is good and prices aren't too bad. 👍

I went here with a friend as I love the choice of healthy and tasty food they have on offer. The only place like it in the area for salads soups and sandwiches which are all delicious! The staff are very friendly but a bit slow to serve and they mixed my friends order up so could be a better service. Overall a nice place but could do with some improvement.

Not the biggest of coffee shops so tables very close together. Order the pulled pork bap, should of called it the onion bap. Hardly any pork but couldn't complain due to lack of staff and a long wait.

What a shame we sat down with our grandson for tea a d cake, they bring the hot drinks to you. Cake long eaten, little one getting bored but no hot drinks. Apparently they give priority to take away orders, hence the wait. Wake up Soho Coffee and serve people in order

Stopped here for coffee and had some delicious salted caramel brownie kinda of things. They offered pulled pork rolls, soup, sandwiches and more. Great cafe

Nice coffee at Soho Coffee in the Outlet Centre in Swindon. The service was excellent and the coffee was very tasty. At very good value.

Popped in for a quick bite whilst shopping- i had the pasta and pine nut salad- it was really tasty and probably the nicest one I have had. I think it was a home made one judging by the container it came in and it was lovely. The service was quick and friendly and prices were reasonable too. The baguettes looked tempting as did the cakes but I was good and just had the salad. Good tea as well- will definitely come back here again.

Went here for lunch with my partner. The lady on the til taking orders didn't even look up or acknowledge we were there. When the drinks came they were completely different from what we ordered. The second time they came they were stone cold. The sandwiches were stale. Complained but nothing was said oh.. Emailed the company as per on the web page 5 times with NO reply. Also wrote and what a surprise NO reply. Not customer focused at all. Very rude staff. Now December and still no correspondence.

We stopped for quick refreshments while shopping at the outlet. The coffee was rather nondescript and for me who only wanted a weak coffee, it was still too strong. Very disappointed with the Chicken Fajita Wrap as it had quite a bit of gristle in it, putting me off the rest of it!

A lovely coffee shop with friendly bubbly staff. Nice to have your food and drink brought to your table. Good value and great organic coffee.

I chose this one on my way round it was the half way stop really. I've been a couple of times. Their food snacks are ok - their hot chocolate is the best. Little bit sneaky pointing to the size of cups on the side of the til fairly vaguely and saying 'is this the size?' Got caught out once ending up with the largest size so now very specific about my order.... but the quality of the whippy cream won me over for repeat visits.

Not a bad casual lunch option. Much like Pret, but fewer proper healthy options. Our food was fresh and tasty. Fit for purpose on a day out shopping.

Recently visited the Soho Coffee Company based within the Swindon Designer Outlet for the very first time, it was just after 10am and we were in time to sample from the breakfast menu. Our choice was the 'bacon sandwich' and it was simply delicious!

Loved the experience, great service, trainee was helped and encouraged by a really great manageress and it ran smoothly. Coffee was exceptional and food good, the staff all smile, all courteous and really well oiled machine

Not a lover of the national chain coffee shops, however I have to say both the coffee and savoury snacks were very good and the service and friendliness of the staff was excellent, store very clean and well organised.

We came here for breakfast and both had a bacon butty (can't remember if that was what it was called but that's basically what it was) and a large extra hot trim latte. The service was fast and efficient and the food and coffee were good. It was reasonably priced and the setting was nice too. We enjoyed sitting and relaxing and just looking around at the quirky surroundings (e.g. handbags inside cages hanging from the roof).

Found this place, at the Outlet Village, lovely atmosphere, pleasant staff. Found great. Good service, very clean place.

The coffee here was excellent, and there is plenty of space to sit and chat, taking a break from shopping. What is also good is that they bring your coffee to you, and in my mind the most important thing is that the staff were friendly. definitely a good place to stop when you shop

Stopped for a coffee while at the shopping outlet. Made a change from the usual coffee shops available. Drinks tasted good and there was plenty of space to sit. Will use again if at the outlet.

It wasa busy Sunday and service was still good.

On a VERY busy Saturday and coinciding with a Vintage and Retro Festival we popped in there for a quick lunch. The cold and hot 'wraps' were fresh, tasty and reasonably priced. We have eaten at several SoHo's - usually love the food despite the poor service. THIS place however is different. It was HEAVING with people, extremely busy and we were served promptly politely and quickly. We waited for our food and watched . The team worked very well together. There was clear direction given by one gentleman to keep things moving but itw as low key and light touch. As soon as a table was vacated they were in cleaning it. The food didn't sit around waiting and the two ladies cooking up a storm at the back counter couldn't have been working any harder. We were impressed.

Visited this coffee shop several times during my lunch break. Very nice coffee, and snacks, all the ones to be heated are kept in a separate cabinet