Soboro Paddington in City of London, Westminster

Eating went like this. Staff was nice. Women's toilet not clean. The men's toilet was cleaned so thoroughly that it was not available during our entire stay...

Horribl tasteless chicken missing items and a very rude staff.

The food was absoulately nice as well as service

Thanks for the fresh food this time

Mini few legs burger the burger came with a pink lettuce Nose seo is some kind of practical joke or something like that

My chicken came with free plastic wrap.

Considering the weather, the food was still hottish. Friendly delivery driver.

the potatoes are cold. and the fins are old. and they are black, that's not ok.

Food was hot, best kfc fries I've had, quick service

This was ass, food was cold and flavorless, service horrible and just overall bad expedience. DO NOT RECOMMEND TO ANYONE

Perfect food and polite delivery guy

Not clean and the service is not great Disappointed Compared to other KFC which was very good in the area

The food was cold already when it’s been delivered and it took almost 50 minutes to deliver my food.

This is place’s hygiene is terrible including hygiene of the staff working.

missing items i pay for nothing

KFC keeps sending drinks warm! This is unacceptable! Who doesn’t drink warm soft drinks ? Can not they have a fridge ?

Food ok, but very dirty in tables area as well as in WC (being that only One works ..) Huge team stopped doing nothing when they could perfectly taking care of the space. This restaurant needs a manager.

Food was fresh n delicacies . The delivery guy was very friendly. Thanks

I was there last Tuesday around 4pm. The person. Lady working taking orders and payments was rude. I simply asked 2 items from the menu, one without cheese and she was rolling her eye, looking to the back. I simply told her to cancel the order, since she clearly didn't want to work. Moreover, there was more people waiting for their orders also complaining for wrong orders. When you do something that you don't want to do, that's what happens: you don't do with passion, patience and attention!

The size of chickens was too small and some was over cooked

Fantastic place. Amazing staff.

Food not the best but not the worst either . It was super busy. Toilet broken and tables not cleaned after lazy people don't put their empty trays in the bin. Staff very nice, but overworked.

Not really liked this particular KFC. Chicken was oily and not properly fried.

Food never arrived, delivery driver went to the wrong road behind my address and refused to move from there. Needless to say, the food was never received and i had to reorder food, and wait another hour or so....

The lady was mad for some reason, Made some jokes and alot of indian smile were found. Then tried the food tasted as fresh as it needed

We ordered a 12 piece tenders and a Pepsi and she gave us a 1,5 liter and corn 4 sauses 4 fries gravy and popcorn chicken

Empty shop but I was ignored for a whole minute after I arrived

Driver not friendly. Buffalo Chicken was soft, bit dry, breast meat. No KFC Chicken taste in it, for me. I thought it might be nice and crispy. Hash brown was soft, broken and not crispy. Not quite tasty as I was hoping for.

Absolutely horrible place ,the girl could not care less ,very slow and was putting salad and handling food with no gloves on ,scratching her head (even though she had the veil) ,she will not serve me ,she told me to use the machine but I said I pay cash she keep me waiting until a boy kindly from the kitchen came to help !She should not be there ,rude ,slow and not hygienic at all handling food without gloves!!I will not going again 😡All I wanted was 4chiken wings !

I haven't had any food delivered

Very rude staff,my order didn’t come and I call them and didn’t want to answer

No special burgers or chili cheese available

I make order online and they cancel it ! I call them for the reason they pick up the phone while km talking to them they close it str8 away ! Is happens 3 times ! I hear the person normal and he didnt reply my question and then keep closing the phone .. terrible ! Was 16:10 today idk who pick up the phone but if i was manager wouldn’t accept this attitube from my stuffs! 0 recommended this place

The food was rubbish the staff are rude and the customer service was horrendous and the place was disgusting

terrible my food was made wrong and I couldn't be compensated

Food was ok. Chicken tasted like someone left out a few spices of the secret recipe. Service was a joke I ended up paying almost $18.00 for a two piece chicken meal with one side. Don't forget. 30¢ each for mayo and ketchup. No one spoke English and they treated me like I was a problem because I couldn't understand their broken English. Skip the bland chicken and bad service and just go to Burger King 👑👑

Worst KFC ever!!!! This has nothing to do with the real KFC, I don’t know where is the district’s manager??? They’re supposed to check on it and make sure they’re following the cooking instructions as they supposed to. The chicken was too small, oilyyyyyyyyy and super dark, and not crispy at all. I guess they never change the oil here. The bathroom is horrible and only one is working. I wish I can post a picture of the food but for some reason it won’t let me post any picture. I’m from USA and this has nothing to do with KFC. I’m sure if they have a visit from the corporate office they will shut them down completely.

we eat there all the time, fast service, clean. good service

Son has food allergies so requested staff to be mindful of cross contamination (ie burger buns with sesame seeds to be kept separate from chicken). Staff refused. Then ignored me for the next 10 minutes as if I wasn’t standing there and refused to talk to me. Finally I gave back the food which I had already paid for and left with no food and no refund. Shocking service. Staff need training on how to handle food when customers have food allergies. Otherwise their lack of training will kill someone someday.

Poor service and order (to go) not as requested. Very disappointed.

You have charged me but not delivers my order

Very well delivered, thank you!

My food hasn’t came give me a refund

Missing mini fillet and coleslaw

Driver wasn’t friendly and angry

Quick service despite being busy with good meal deals. The staff didn’t add any sauces to my order but otherwise great.

chicken peices very very small. not such a good deal

This KFC franchise is okay. There are no self-service kiosks, problems in scanning your app. The fried chicken is luke-warm and not as fresh when compared to other KFCs Opposite St. Mary’s Hospital and next door to Subway.

The delivery man was very attentive. Thank you.

Not happy that we didn’t get our Drink with the bucket meal and no refund was given.

Crispy Bitter Sweet Mighty Zinger

Order 10 wings meal and they gave all drumstick :(

Wrong drink and not enough sauces

The staff was friendly. The food was actually good. Only the chicken was a bit hard and dry, but those were only two pieces.

The food was stale as if was reheated, staff was rude because I asked for mayo, no cleaners to be seen through out the shop, floors and tables where revolting. 1000% been making duplicate accounts to boost their rating, the absolute worst food expereince ever!!

Arrived late and flat cold, no option to cancel after an hour passed despite resorting to the help pages. Terrible experience.

Burger was dry and the food was warm otherwise quick delivery

Unhelpful staff. Too lazy to take orders and delivers.

Never received my food. Called KFC Paddington and stated they gave to driver. I was standing outside of my hotel when notification stated food was delivered. No food was ever delivered. If I could rate no stars I would.

Didn’t put my sauce that I paid extra for in.

I have been refusing to buy whatever was offered on website with 20 wings bucket. Been forced to buy different with much more expense

Cold food. Mini fillet missing and Supercharger Dip wrong.

Despite the restaurant's advertised closing time of 2 am, the dine-in area was closed around 10pm, indicating that the staff might be deciding when to close. Additionally, the two female staff members (they might be from India) were rude and unhelpful with taking orders. They even forgot to serve the drinks we ordered, forcing us to ask for them. Due to this staff-related experience, I wouldn’t recommend this KFC branch.

Quick delivery and food was hot

The staff were kind and helpful

I rated it low because of the taste. Other KFCs taste better.

I’ve ordered chicken pieces and one of them was pink inside tasting watery, the manager told me not to order chicken thighs next time.

One order missing, kensas bbq dipped bites

Asked for no wing in my 4 pcs chicken sent two ?chicken was dry and not nice

I forgot to include a tip for the driver. Is there a way that I can do that now?

Food was ok but the delivery man was very friendly

Friendly staff, appreciate their concern to us. Few staffs remind us to be careful with pick pocketers. Thanks guys! Btw, we had a great food experience! Was served hot, fresh and fast!

Stuff very rude Put few chips 🍟 inside box refried Short girl refused to give me mayonnaise

The courier was prompt and friendly.

Unbelievably bad. Someone call Health & Safety please. what the hell is this food from here. Place in dangerous

Greasy chicken and the tables not clean...gents toilet out of order too!

OK but KFC deffo gone downhill and fries are always disappointing.

Really disappointed 😞 this KFC at Paddington franchise business run by indens or Pakistani they are not helping ppl they are killing ppl by giving frozen rotten chickens they buy from Lidl or EU expired out date frozen chickens you can tell by looking at them when they serve hard rock solid chicken as I ate 2 hur latter my belly started hurting me very bad due to uncooked and hard rock frozen fried in cencer producing oil cheap quality oil they used they are not helping customers public they are selling direct cencer to verabel ppl we think oh KFC most me good but we don't knows this group criminals came over abroad buy this shop used KFC name under that they sell hard rock solid chicken from frozen then fried in junk fried chicken in bus engine oil i guss then this shop sud be under investigation food safety hygiene and owner and management and staff sud be holding legal documents this shop sud be fine and jail this shop staff and manager by selling expired hard rock chicken to verabel customer don't knows paying to get bowl cencer with that I hate this shop and ppl working inside

My full order was not received

The worst KFC I’ve ever been to. Made a big order then added 1 mini wrap and 2wings. It took them 20mins to prepare my second order and they were so rude when I kept asking about it. I watched more than 4 people come in and leave with their orders while I wait and not even a single apology was received. The 2 south asian ladies working on the 13/02 at around 12.30 are so unprofessional they ruined the whole experience for me. I’d rather starve than go there again.

Small KFC, fast service, missing some products and some tables not cleared.

The place was very dirty. There were leftovers from the previous customers on the tables everywhere and the bathroom was in a poor condition.

Disgraceful. I called up today to cancel my order as the app wouldnt allow me to. My car had broken so I couldnt pick it up. A staff member tried to assist me - as she couldnt she went to ask the manager. In the background the manager shouted at her and then the phone cut. I then called back and the manager refused to help and lied blatantly. What an awful person. This is exactly why people "fail" to do their jobs. The management. If youre shouted at for simply trying to help a customer and do your job - what point is there. I called on the 10th feb, 2024. If there is a KFC staff member that reads this and wants to look into this abusive, disgusting man that was the manager there on this day - please do.

I was missing my extra drink and wings

I was missing items. Didn't receive my extra Wings and Drink

Chips were less. Chicken gets bit over cooked, too crispy and bit hard On the outside.

صغير ولكن اقل جودة من الفروع الاخرى الاكل بارد وصلني

Poorly packaged. Use separate bags for food and drink as mine spilt over my chicken and fries.

Complete wrong order and kids don't wanna eat with bones. Waste of time and money

Dry and old. Put to bag like for a dog

Okay, this KFC is actually terrible, it's getting a one star because everything was untidy, people had to STAND to eat their food, there were trays with rubbish on covering up most of the table, the large chips was more like a small chips, they ran out of trays when I ordered and they gave everyone paper bags, actually they need to get their stuff together, the chicken had no flavour, and the whole place was crowded with people.

All good got what I ordered ,came on time and nice driver

Not to the usual standard, 3piece chicken meal tht consisted of 1 drumstick, 1 2inch piece of wing n and a random piece of chicken which could have been from anywhere! No breast and was tasteless and certainly not worth the money. The corn was was also tasteless and watery. Very dissapointing.

I asked for plain fries but did not get them, only flavoured.

Food was nicely warm and delivered on time.

On purpose, giving less portion.

My food was soggy and crushed and my drink was warm.I found my beans spilled all over the food leading to it becoming soggy.and the burger was crushed.

Food was ok but not hot enough.

The driver was very patient and kind

Quick service and tasty enough food. The fries could have been crispier but guessing how fries are in general at KFC locations I won't take that too seriously. The place looks clean and seats are good. Guess, if anyone is craving KFC then this spot shouldn't disappoint then.