Based on 1.703 opinions finded in 4 websites
Based on 1.703 opinions finded in 4 websites
Nº 4757 in 7028 in City of London, Westminster
Nº 761 of 1079 Other cuisines in City of London, Westminster
CUSTOMERS TALK ABOUT DISHES WITH..cookedladychickenOpinions
I make order online and they cancel it ! I call them for the reason they pick up the phone while km talking to them they close it str8 away ! Is happens 3 times ! I hear the person normal and he didnt reply my question and then keep closing the phone .. terrible ! Was 16:10 today idk who pick up the phone but if i was manager wouldn’t accept this attitube from my stuffs! 0 recommended this place
Giannis Kasselakis . 2024-09-03
MORE AT Google
The food was rubbish the staff are rude and the customer service was horrendous and the place was disgusting
Jordan Hibbins . 2024-09-02
MORE AT Google
Food was ok. Chicken tasted like someone left out a few spices of the secret recipe. Service was a joke I ended up paying almost $18.00 for a two piece chicken meal with one side. Don't forget. 30¢ each for mayo and ketchup. No one spoke English and they treated me like I was a problem because I couldn't understand their broken English. Skip the bland chicken and bad service and just go to Burger King 👑👑
SNL Huntoon . 2024-08-21
MORE AT Google
Worst KFC ever!!!! This has nothing to do with the real KFC, I don’t know where is the district’s manager??? They’re supposed to check on it and make sure they’re following the cooking instructions as they supposed to. The chicken was too small, oilyyyyyyyyy and super dark, and not crispy at all. I guess they never change the oil here. The bathroom is horrible and only one is working. I wish I can post a picture of the food but for some reason it won’t let me post any picture. I’m from USA and this has nothing to do with KFC. I’m sure if they have a visit from the corporate office they will shut them down completely.
Rafael h . 2024-08-19
MORE AT Google
we eat there all the time, fast service, clean. good service
M NELO . 2024-08-12
MORE AT Google
Son has food allergies so requested staff to be mindful of cross contamination (ie burger buns with sesame seeds to be kept separate from chicken). Staff refused. Then ignored me for the next 10 minutes as if I wasn’t standing there and refused to talk to me. Finally I gave back the food which I had already paid for and left with no food and no refund. Shocking service. Staff need training on how to handle food when customers have food allergies. Otherwise their lack of training will kill someone someday.
Zahir Dasu . 2024-08-09
MORE AT Google
Poor service and order (to go) not as requested. Very disappointed.
Fabienne Pitseys . 2024-08-08
MORE AT Google
You have charged me but not delivers my order
Jack . 2024-08-07
MORE AT Just Eat
Very well delivered, thank you!
Sanika . 2024-08-03
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My food hasn’t came give me a refund
Mohammed . 2024-07-25
MORE AT Just Eat
Missing mini fillet and coleslaw
Raheem . 2024-07-17
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Quick service despite being busy with good meal deals. The staff didn’t add any sauces to my order but otherwise great.
Aushna Rasool . 2024-07-11
MORE AT Google
Driver wasn’t friendly and angry
Muna . 2024-07-11
MORE AT Just Eat
chicken peices very very small. not such a good deal
peter . 2024-07-07
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This KFC franchise is okay. There are no self-service kiosks, problems in scanning your app. The fried chicken is luke-warm and not as fresh when compared to other KFCs Opposite St. Mary’s Hospital and next door to Subway.
Andrew G. T . 2024-07-07
MORE AT Google
The delivery man was very attentive. Thank you.
Marilia . 2024-07-06
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Not happy that we didn’t get our Drink with the bucket meal and no refund was given.
Sandra . 2024-06-26
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Crispy Bitter Sweet Mighty Zinger
lama lama . 2024-06-21
MORE AT Google
Order 10 wings meal and they gave all drumstick :(
Jimmy . 2024-06-18
MORE AT Just Eat
Wrong drink and not enough sauces
Arne Gerstenkorn . 2024-05-31
MORE AT Google
The staff was friendly. The food was actually good. Only the chicken was a bit hard and dry, but those were only two pieces.
Someone like me . 2024-05-29
MORE AT Google
The food was stale as if was reheated, staff was rude because I asked for mayo, no cleaners to be seen through out the shop, floors and tables where revolting. 1000% been making duplicate accounts to boost their rating, the absolute worst food expereince ever!!
ramone jordan . 2024-05-25
MORE AT Google
Arrived late and flat cold, no option to cancel after an hour passed despite resorting to the help pages. Terrible experience.
Daniel . 2024-05-23
MORE AT Just Eat
Burger was dry and the food was warm otherwise quick delivery
Louise . 2024-05-20
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Unhelpful staff. Too lazy to take orders and delivers.
Umair Ishaq . 2024-05-17
MORE AT Google
Never received my food. Called KFC Paddington and stated they gave to driver. I was standing outside of my hotel when notification stated food was delivered. No food was ever delivered. If I could rate no stars I would.
Jacob . 2024-05-16
MORE AT Just Eat
Didn’t put my sauce that I paid extra for in.
Mary . 2024-05-11
MORE AT Just Eat
I have been refusing to buy whatever was offered on website with 20 wings bucket. Been forced to buy different with much more expense
reza mahini . 2024-05-08
MORE AT Google
Cold food. Mini fillet missing and Supercharger Dip wrong.
Jordan . 2024-05-06
MORE AT Just Eat
Despite the restaurant's advertised closing time of 2 am, the dine-in area was closed around 10pm, indicating that the staff might be deciding when to close. Additionally, the two female staff members (they might be from India) were rude and unhelpful with taking orders. They even forgot to serve the drinks we ordered, forcing us to ask for them. Due to this staff-related experience, I wouldn’t recommend this KFC branch.
Jivan Selvaraj . 2024-05-03
MORE AT Google
Quick delivery and food was hot
Daniel . 2024-05-01
MORE AT Just Eat
The staff were kind and helpful
Blessing ALADE . 2024-04-17
MORE AT Google
I rated it low because of the taste. Other KFCs taste better.
Dr. Rajiv Yadav . 2024-04-16
MORE AT Google
I’ve ordered chicken pieces and one of them was pink inside tasting watery, the manager told me not to order chicken thighs next time.
Bart K . 2024-04-11
MORE AT Google
One order missing, kensas bbq dipped bites
Ahmed . 2024-04-09
MORE AT Just Eat
Asked for no wing in my 4 pcs chicken sent two ?chicken was dry and not nice
Linda . 2024-04-05
MORE AT Just Eat
I forgot to include a tip for the driver. Is there a way that I can do that now?
Tekesai . 2024-03-30
MORE AT Just Eat
Food was ok but the delivery man was very friendly
Amir . 2024-03-29
MORE AT Just Eat
Friendly staff, appreciate their concern to us. Few staffs remind us to be careful with pick pocketers. Thanks guys! Btw, we had a great food experience! Was served hot, fresh and fast!
Ken Varias . 2024-03-28
MORE AT Google
Stuff very rude Put few chips 🍟 inside box refried Short girl refused to give me mayonnaise
Damly . 2024-03-26
MORE AT Google
The courier was prompt and friendly.
Abeselom . 2024-03-19
MORE AT Just Eat
Unbelievably bad. Someone call Health & Safety please. what the hell is this food from here. Place in dangerous
Andrew Ferris . 2024-03-09
MORE AT Google
Greasy chicken and the tables not clean...gents toilet out of order too!
A.J. . 2024-03-06
MORE AT Google
OK but KFC deffo gone downhill and fries are always disappointing.
ROSE . 2024-02-28
MORE AT Just Eat
Really disappointed 😞 this KFC at Paddington franchise business run by indens or Pakistani they are not helping ppl they are killing ppl by giving frozen rotten chickens they buy from Lidl or EU expired out date frozen chickens you can tell by looking at them when they serve hard rock solid chicken as I ate 2 hur latter my belly started hurting me very bad due to uncooked and hard rock frozen fried in cencer producing oil cheap quality oil they used they are not helping customers public they are selling direct cencer to verabel ppl we think oh KFC most me good but we don't knows this group criminals came over abroad buy this shop used KFC name under that they sell hard rock solid chicken from frozen then fried in junk fried chicken in bus engine oil i guss then this shop sud be under investigation food safety hygiene and owner and management and staff sud be holding legal documents this shop sud be fine and jail this shop staff and manager by selling expired hard rock chicken to verabel customer don't knows paying to get bowl cencer with that I hate this shop and ppl working inside
s x . 2024-02-23
MORE AT Google
My full order was not received
Nicola . 2024-02-18
MORE AT Just Eat
The worst KFC I’ve ever been to. Made a big order then added 1 mini wrap and 2wings. It took them 20mins to prepare my second order and they were so rude when I kept asking about it. I watched more than 4 people come in and leave with their orders while I wait and not even a single apology was received. The 2 south asian ladies working on the 13/02 at around 12.30 are so unprofessional they ruined the whole experience for me. I’d rather starve than go there again.
N G . 2024-02-13
MORE AT Google
Small KFC, fast service, missing some products and some tables not cleared.
Romsky . 2024-02-12
MORE AT Google
The place was very dirty. There were leftovers from the previous customers on the tables everywhere and the bathroom was in a poor condition.
Maria Theodorou . 2024-02-10
MORE AT Google
Disgraceful. I called up today to cancel my order as the app wouldnt allow me to. My car had broken so I couldnt pick it up. A staff member tried to assist me - as she couldnt she went to ask the manager. In the background the manager shouted at her and then the phone cut. I then called back and the manager refused to help and lied blatantly. What an awful person. This is exactly why people "fail" to do their jobs. The management. If youre shouted at for simply trying to help a customer and do your job - what point is there. I called on the 10th feb, 2024. If there is a KFC staff member that reads this and wants to look into this abusive, disgusting man that was the manager there on this day - please do.
Robyn Williams . 2024-02-10
MORE AT Google
I was missing my extra drink and wings
Paul . 2024-02-07
MORE AT Just Eat
I was missing items. Didn't receive my extra Wings and Drink
Paul . 2024-02-04
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Chips were less. Chicken gets bit over cooked, too crispy and bit hard On the outside.
Julie . 2024-01-31
MORE AT Just Eat
Poorly packaged. Use separate bags for food and drink as mine spilt over my chicken and fries.
Zak . 2024-01-25
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صغير ولكن اقل جودة من الفروع الاخرى الاكل بارد وصلني
So H . 2024-01-25
MORE AT Google
Complete wrong order and kids don't wanna eat with bones. Waste of time and money
Samia . 2024-01-23
MORE AT Just Eat
Dry and old. Put to bag like for a dog
Stanislaw . 2024-01-21
MORE AT Just Eat
Okay, this KFC is actually terrible, it's getting a one star because everything was untidy, people had to STAND to eat their food, there were trays with rubbish on covering up most of the table, the large chips was more like a small chips, they ran out of trays when I ordered and they gave everyone paper bags, actually they need to get their stuff together, the chicken had no flavour, and the whole place was crowded with people.
Your Mum . 2024-01-20
MORE AT Google
All good got what I ordered ,came on time and nice driver
susan . 2024-01-17
MORE AT Just Eat
Not to the usual standard, 3piece chicken meal tht consisted of 1 drumstick, 1 2inch piece of wing n and a random piece of chicken which could have been from anywhere! No breast and was tasteless and certainly not worth the money. The corn was was also tasteless and watery. Very dissapointing.
lisa . 2024-01-15
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I asked for plain fries but did not get them, only flavoured.
Julie . 2024-01-13
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Food was nicely warm and delivered on time.
Aaliyah . 2024-01-10
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My food was soggy and crushed and my drink was warm.I found my beans spilled all over the food leading to it becoming soggy.and the burger was crushed.
Ayoub . 2024-01-04
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On purpose, giving less portion.
Donald Wang . 2024-01-04
MORE AT Google
Food was ok but not hot enough.
Julie . 2024-01-02
MORE AT Just Eat
The driver was very patient and kind
Retaj . 2023-12-30
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Quick service and tasty enough food. The fries could have been crispier but guessing how fries are in general at KFC locations I won't take that too seriously. The place looks clean and seats are good. Guess, if anyone is craving KFC then this spot shouldn't disappoint then.
Vincen . 2023-12-29
MORE AT Google
I would say that the place must have been super busy, in any case, driver delivered my order still on time. Thanks 😊
Gine . 2023-12-21
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The food was supposed to deliver at 2:35pm and delivered at 3:52pm. It's extremely late and cold. I mean what the fu*k you doing guys now a days? Even though you don't have any options to contact you on live support.
Kushaf . 2023-12-19
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Good was cold and there was a request for a chicken breast and the drinks were wring
Emily . 2023-12-18
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Waited ages for the delivery and the food wasn’t even hot
Paul . 2023-12-14
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Ask three pieces of chicken and got two plus one wing piece
Paul . 2023-12-14
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Order was delivered after 2 hours .. while I requested for cancellation.. driver didn’t call me once delivered .. I still request a refund
ROZA . 2023-12-12
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Got the wrong burger. Won't be eating this. Won't be ordering from here again
Syed . 2023-12-12
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No plates or cutlery or salt for the chips.
Lianne . 2023-12-12
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Un poco sucio y no dan ni ketchup
Juan Miguel Martinez Zapata . 2023-12-10
MORE AT Google
Food was first please always keep it this way
Amir . 2023-12-05
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Literally inedible. Worst "food" I've attempted to consume in recent memory
4nci3nt 4li3n . 2023-11-27
MORE AT Google
The can of drink was hotter than the food. 1hour 20 mins from order to delivery. Not the first time just eat have let me down
Paul . 2023-11-27
MORE AT Just Eat
I didn’t receive my order . Exact address is Paterson building S wharf road London w2 1ny
Rafaela . 2023-11-26
MORE AT Just Eat
عندهم عجوز تخطي وهي تسوي الطلب واذا صححتلها تقول مالي شغل هذا طلبك
SsBnS _ . 2023-11-23
MORE AT Google
The chicken was dry and the burger was not nice.
Tracey . 2023-11-21
MORE AT Just Eat
I receive food very cold !!! Rubish taste never order from padington
Constantin . 2023-11-20
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Food was cold and not fresh at all for me. Gravy was thick too overall didn’t like it
Abubakar . 2023-11-19
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DO NOT order from Uber eats for this place. Only half of the order received. Restaurant very unhelpful and very rude over the phone, even put down the phone on me. Delivery driver unable to be contacted again through the same number she called. Not served at all, would not recommend
Matthew Scicluna . 2023-11-17
MORE AT Google
Muy malo, nos vendieron un “wrap twist meal” y el wrap traía 2 trozos de pollo frito y col morada estilo chucrut… y muy malo… las papas fritas sazonadas con especias… no es normal… el wrap no traía lechuga ni otros ingredientes como aparecia en la foto… no volvería aunque fuera gratis.
Yvanniza Tomasov . 2023-11-17
MORE AT Google
Personnel extrêmement hautain et plus que désagréable on demande une explication la caissière souffle et lève les sourcils, lieux sales. A fuir! Allez au subway c’est mieux !
Illo—- . 2023-11-16
MORE AT Google
Forget my hash brown on my burger
Mohammad . 2023-11-15
MORE AT Just Eat
Staff are extremely rude, don't explain to you correctly what the meals actually are. They got my order completely wrong. The food was tasting horrible, not like an actual kfc. They also didn't give us any napkins and when I went to the counter to ask for some, they laughed at my face and gave me some kind of blue roll, not even napkins. Definitely not coming back. 😒
Mariana Santos . 2023-11-11
MORE AT Google
Unfortunately, they got my order completely wrong. When I told them it was wrong, they were unapologetic and asked me to pay extra money to get the correct burger. Whilst there, numerous customers complained of incorrect orders. There is unfortunately a language barrier here.
Connoisseur . 2023-11-10
MORE AT Google
Delicious!! Much better than Harrow Road, the zinger burger was HUGE and fresh and crispy not soggy and chewy. The chips were fresh and so nice, everything was delicious. Only small negative they gave choc cookie instead of white choc but not a big deal.
Steve . 2023-11-06
MORE AT Just Eat
I just got someone elses order😅 they really be hiring just anyone
Diellza . 2023-11-04
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Missing 3 things, and no way of calling just eat or the driver. KFC said nothing they can do as can’t bring them
Christopher . 2023-11-03
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Do not order on line all cold rubbish pipes of chicken can't even complain disgusting
Brian . 2023-11-03
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Excelent menu, nice staff. Need a bigger place.
Delfim Guimarães . 2023-10-30
MORE AT Google
The portion of fries was terrible. Only 6 fries in the entire bag, the wings were overdone, and although I ordered 10 pcs and there were 13 in the bag, they were inedible and dried out. As a result my children had no dinner treat tonight. Will not be ordering from this branch again. Also I asked for napkins and there were none and the bag wasn't sealed either. The stickers were ripped.
Lucy . 2023-10-29
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I did not receive my drink and cookie and would like to be refunded for this.
Jack . 2023-10-25
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The best fresh food I ever had in a KFC....the service is the best....seating and cleanliness 😘😘😘
Suleman Hadi . 2023-10-24
MORE AT Google
Missing food they not put food
Diana . 2023-10-17
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Missing the burger out of the trilogy box meal and restaurant isn’t picking up there phone
Michael . 2023-10-17
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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