Based on 813 opinions finded in 2 websites
Based on 813 opinions finded in 2 websites
Nº 116 in 876 in Southampton
Nº 15 of 89 British in Southampton
Opinions
The atmosphere was so good and the team who looked after us were delightfully friendly. We had fish which was superb! The wine was top just right and reasonable.
FrChris . 2024-04-03
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Nice place, shame they're closing down.
Monika Mankowska . 2024-03-17
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Very nice behaviour of the staff. Very friendly. Food is nice. Beers aren’t overpriced. Has a dedicated smoking zone inside, which is the outdoor sitting area behind the main sitting area. Washrooms are clean enough. Nice decor. Would definitely visit again.
Avirup Basu . 2024-03-11
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Nice food and drinks. Delay on clearing table after meal and lack of asking for drink top ups drop a star.
Shane P . 2024-02-23
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Smugglers is our go to spot for business lunches. This time was the whole office (8 people) to celebrate the end of the tax year. Great food, friendly staff, great atmosphere.
Jenny B . 2024-02-14
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Had the Valentines Day special menu. The steak was cooked to perfection and their pepper sauce is amazing. Excellent service. Will be back soon for a Sunday dinner.
Simon Fielker . 2024-02-14
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Really good service, tasty food with a good range of beers, wine and cocktails. And the Sunday roast is very popular for good reason!
Mike Wotherspoon . 2024-02-12
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Good cocktails, mocktails and white bait, but the roast potatoes were definitely not the best that I've had. The veggie roast offerings were delicious but we would have appreciated gravy on the table. Fix the roasties, Smugglers!
Kim . 2024-02-11
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Wonderful evening, great food and drinks staff were exceptional
Mckenzie Barrass . 2024-02-08
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Called in for Dinner and had a good time with excellent service and good fayre. The comfort was okay but it was very noisy in there with other customers especially young women who were virtually screaming at each other to be heard over the music. For a Saturday night in a major town it was all to be expected, but if I returned I would seek a much quieter corner if such a corner existed.
Tony M . 2024-02-05
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Had our first meal at Smugglers today. (Tillicoultry)Food was excellent and portion size very good. Great value for money. Has stood up to it's reputation. Top class
Alex Allan . 2024-02-04
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Attended over Christmas for a works do. Nathan and the team were great, the food was impeccable, and the cocktails went down well too! Thought the value of the Christmas menu was on point and the portions were great. Looking forward to coming back soon!
Kirsty Balicao . 2024-02-01
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Situated in Bedford place this place is both vibrant and friendly. Upon arrival Georgina greeted me and sat me down, after this I was served by the delightful Mya. For my meal I had the bacon and brie wrap with salad and chips. The wrap was warm and tasty, they did not hold back either on the bacon and brie which is good. The chips were triple cooked, they were hot again and tasted lovely. To accompany this I had a pint of cider. As I was there the tables were starting to fill up and the atmosphere was good, everyone enjoying themselves. The bill only came to £13-60 which I thought was excellent value. Again with all independent places it is the staff that make the place, and the Smugglers didn't disappoint. Both Georgina and Mya were friendly, accommodating and both worked with a smile 😊😊 Recommended 👍
Duncan G . 2024-01-28
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Was served by Jess fantastic service. She was very helpful with food recommendations and places to go to afterwards. Food was delicious
Serpentine 812 . 2024-01-26
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5 stars just doesn't do this place justice!! Service incredible, food was amazing (compliments to Alice, the ribs and pork belly were phenomenal) and plenty of options to choose from for gluten allergies. This was our 2nd visit and been impressed both times, did somebody say brunch?? Thank you guys, see you soon.
Nick Holmes . 2024-01-26
MORE AT Google
Smugglers is absolutely top tier. Food is fantastic and the honey margaritas are to die for!
Mark Jones . 2024-01-21
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Great spot for our Christmas work party. Georgina was so attentive and made sure everyone was happy and well fed and watered. She was the greatest host and couldn't thank her enough!! The food was excellent as well.
Burg3ss . 2024-01-15
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Great service, good atmosphere!
Ian W . 2024-01-07
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Came into smugglers with friends yesterday for food and drink. Amazing service, great variety of food on the menu, catered to my allergies.
Alice Chisholm . 2024-01-05
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A great venue run by by a top team. Cocktails all the way.
John Johnson . 2023-12-31
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Good bar and restaurant with good options and friendly staff.
Anthony Lloyd . 2023-12-26
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Always liked it here in the past but there was a very rude man in charge today: he berated our dog although it's supposed to be a dog friendly establishment. The starters were nice but the mains were not to our taste which is a shame because this always used to be a go to place
alexanderbX1458WP . 2023-12-23
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Came for a quick lunch afrer Christmas shopping all the staff were so kind an really helpful with my allergies made me feel really safe. Such a great cosy Christmas atmosphere as well
angell f . 2023-12-21
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Georgina, Amy and Jess are really professional, really helped me choose what Christmas cocktail to have on the menu. Great service and cocktails, will definitely be returning!
lilianafE2350FT . 2023-12-21
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Went for a lunch after some Christmas shopping all the staff were so lovely an so accommodating of my allergies made me feel really safe an welcome
angell freemen . 2023-12-21
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Freshest Fish & Chips, I have ever had, Bar staff are all helpful, special shoutout to Jess, Amy & G. All superstars!! ⭐️⭐️⭐️⭐️⭐️
JSHBRNS22 . 2023-12-21
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Food was good, nice place for a meal or pint.
Katarzyna Grabska .1 . 2023-12-19
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Went with the family for a birthday get together. Good choice of food and drinks for what we needed. Service, surroundings and prices were fantastic. Will definitely return. Thank you to all.
M5389YQcarolinep . 2023-12-19
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Best Sunday Roast in Southampton! Thanks you smugglers we’ll definitely be back!
Georgina Lindley . 2023-12-19
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Walked in without a booking on Sunday evening after the theatre. Service was excellent as was the food. Lots of options for large and small appetites. Would definitely recommend.
Abby Curley . 2023-12-18
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Horrific service!! We booked to came to this establishment to celebrate my girlfriends dads 50th birthday with her family. We brought candles and a cake in to give to him and sing happy birthday after our meal. The staff asked us if we would like them to take it into the kitchen for them to bring our after our mains, which we agreed would be great. Before we were even seated we were outraged with the service that we received from them. Upon our arrival, we were greeted with the staff stating that we only had 1 hour and 30 minutes to finish our meal and needed to leave by 6:45 because they had a ‘big booking’, our booking was at 5:15. 1 hour 30mins is not long enough to have any more than a main meal. We thought that this was extremely rude to start with but we over looked it and was still excited for the meal. The food and drinks were lovely, and the kitchen staff were very good towards the 2 fussy family members. When we finished they didn’t ask if we wanted dessert or anymore drinks, we had to ask ourselves, in which they brought the menu out and gave us time to decide. A member of staff came back to take our order but then stated to us that we only had 15 minutes before we had to leave. They gave us the option to eat our desserts outside but considering this was in mid December, 4° outside and they all came with ice cream, we thought this idea was absolutely ludicrous. We asked if we could just have our desert inside but they said we can’t do this, we have a booking of 27 people and need your table. We were outraged with this and just wanted to leave. We complained about this as we had all just ordered 2 cocktails each, as they were 2 for £10 and now we didn’t have time to drink them all. We asked them to take off the cocktails we had just ordered from the bill as we felt rushed and didn’t want to have to down the drinks. It’s disgusting we even had to ask this, they should have offered it considering we had only just had them brought out to us. Nice gesture but wrong we had to ask for it. They gave us the bill and then took about 10-15 minutes to bring us a card machine, we had to again ask for this to be brought to us. Considering they were constantly on at us to leave, they took their time bringing us a card machine so we could leave. We could have had our desserts in the time it took them to bother to bring us a card machine. As we were leaving and got outside we realised that they didn’t even bother to bring out the birthday cake that they literally offered to take from us and bring out after our mains. This meant we did not get to sing to him, this was extremely disappointing as you are only 50 once. When we went back in to get the cake we again stated how outraged and disappointed we were with their service and they told us to come back tomorrow to discuss as they needed to put the tables together for their big booking. Every restaurant we’ve been to for a birthday and taken a cake they have always brought out the cake after the mains, without even needing to prompt them. This did not happen and it was disgraceful, thank god we remembered it or it would have gone to waste! It seems they cared more about this big party rather than us, as the big party would make them more money for them!!!Absolutely disgusting service from the waitresses but cannot fault the kitchen staff and food was delicious.
Michael Spearing . 2023-12-16
MORE AT Google
Highly recommend to visit! Great food, great location, great staff!
Marco Koch . 2023-12-15
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I was very disappointed with my Visit to Smugglers. I went with my university society for Christmas dinner. I was first met with songs being played with explicit language. Our accessibility needs were not met for one of our members who struggles with stairs. The food was adequate. Just under £30 for a 2 course meal. We thought the meal was small, (especially the pudding) for the amount we paid. The service was very poor. We were nagged for drinks constantly. My mate also got gravy pulled over him. The puddings came out and then we had to wait 5 minutes for spoons. They also forgot one of our puddings. Finally, they forgot to take our deposit off the bill. So I’m still waiting for them to refund me £140. I feel very let down, will not be going there again.
Harry Ollis . 2023-12-13
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We had our Christmas family catch up here today and it was top notch. The food was fantastic and the service was impeccable. I had a vegan roast which was really excellent. Thanks!
Ayeisha Doré-Richardson . 2023-12-10
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Bloody lovely trio roast I will definitely be going again
Barry Manock . 2023-12-10
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Had a group Christmas meal here on a busy Saturday night. The staff were attentive and the manager went out of her way to accommodate allergies and offer alternative options. They were also helpful in the run up to the event, happy to amend the booking and always responding to emails within 24 hours. Would absolutely book here again, great for a group meal where you need a wide variety of choices! Thank you Georgina and team!
Helen C . 2023-12-03
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Had a group Christmas meal here on a busy Saturday night. The staff were attentive and the manager went out of her way to accommodate allergies and offer alternative options. They were also helpful in the run up to the event, happy to amend the booking and always responding to emails within 24 hours. Would absolutely book here again, great for a group meal where you need a wide variety of choices! We weren't rushed out and we're able to stay at the table for drinks afterwards. Thank you Georgina and team!
Helen C . 2023-12-03
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Visited this evening. Quiet night was greeted with a smile and shown to table. Then ate a pulled brisket burger that puts every burger I've ever eaten to shame. Lovely atmosphere, great service and phenomenal meal. Thank you
Thomas Butlin . 2023-11-30
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Good atmosphere upstairs and downstairs small. Food was pretty good although my cheeseburger was abit underdone for a burger. Service was brilliant staff very friendly and helpful. Painting and theme brilliant
David Fleming . 2023-11-26
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Great food and Great drinks. The Aspells cider was like the nectar of the gods, as were the Baby Guinness shots
brianvJ1946WX . 2023-11-25
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Really friendly waitress. Honestly I have eaten lots of roast dinners in pubs and restaurants over the years and this is one of the best I have ever had. Reminds me of home cooked roast! Pork belly was great. Would recommend anyone to come here if looking for a lovely Sunday lunch.
Joshua Gentry . 2023-11-19
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Great place. Food was delicious, staff very efficient and attentive. Cocktails were lovely. Great atmosphere and decor, would really recommend. Only negative (and it is constructive) would be the outside wasn't selling it to me but once inside, you won't be disappointed.
7172emg . 2023-11-18
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Amazingly tender pork belly, crackling as well
steve haines . 2023-11-17
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sunday lunch was awesome. Need to go back to try the Pork Belly as they had run out. great service , veg and meat were perfect and crispy potato's
Mrs K . 2023-11-12
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Booked a table on line for 17:15 for four. All four sisters are 'short'. On arrival we were shown a 'high' table. I requested a normal table, was advised due to bookings there were no others available. In fact, only one other table was taken. I asked again to be moved and said it would actually be uncomfortable for us to eat at that table. I was advised that the other tables were due to be filled within five minutes. Leaving at 19:00 after not even being asked if our food was OK, (which one of the meals wasn't, the others were lovely) one of the original tables was still vacant. I did advise that perhaps the website should be updated to include the terms 'normal' or 'high' table.
Connector48492318590 . 2023-11-10
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Went here for an informal business meeting. The staff and food were both excellent. I'd definitely go here again if I'm in the area and need a bite to eat.
Stuart Luscombe . 2023-11-09
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After my first visit to Smugglers a couple of years ago, I fell in love with the place. The food, the vibe, the beer (no blue moon on draft no more though 😢) and have been a repeat visitor ever since. My wife and I enjoyed a really delicious Sunday meal. The roast was excellent and the portion plentiful whilst the Buddha bowl had everything my wife loved! Win win! I work in a hotel in the city and always recommend visitors to smugglers for its overall winning product!
Adam Gayden . 2023-11-06
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Visited 2 times. Today's evening was last time(was there at 18.20 6.11.23. Never again. Poorest service in Southampton.
Бумеранг . 2023-11-06
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Came to smugglers with friends today the service from Georgina was great. Food was delicious and cocktails were 2 4 £12 which is always a bonus! Thanks again.
Linzi Moore . 2023-10-31
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Came with friends the other day for couple cocktails and few snacks. Pineapple daq was fantastic the best I had so far. Food was delicious as well. Our waitress Geogina was so lovely and helpful to help us make decision about what cocktail to have next!! 🤗 Will definitely come back soon 🫶
751wiktoriap . 2023-10-27
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It was a great venue, very chill spot, definitely a hidden gem, although it was not busy the day I came in with friends, Georgina the staff was very attentive and catered to what we wanted, the outside area was kept clean, and tidy. Will...
Renster A . 2023-10-25
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Server was friendly and amusing. Location was easy to find food was fantastic and substantial. Will go again!
Aaron Oliver . 2023-10-22
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Chose The Smugglers as a date night for my wife and I before a concert. We ate outside and had nacho sharing starter and haloumi and mushroom burgers which were delicious. Cannot recommend highly enough, great food and service and a really good vibe. Can't...
Kelp1966 . 2023-10-19
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What an amazing venue. I’ve visited here for drinks with the girls, catch up weekday dinners and now on a family outing for a Sunday roast, none of which failed to disappoint at all. The staff are super friendly and helpful (even when my Dad...
glitterxdoll . 2023-10-19
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Good 2 for 1 cocktails after 9 o'clock and other specified timings during the day although they run out of ingredients sometimes. Great outdoor area with heating. They used to have a DJ but haven't seen that for a while. A lovely cosy place.
Suzanne Warne . 2023-10-14
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Great place. Marwan was fantasic. Very friendly, great customer service and gave great cocktail recommendations. Highly recommend.
R1674FDbrandonr . 2023-10-14
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Poor service from both manager's none return of calls or texts. Guess they aren’t interested in the business. Shame really it was a great venue previously Bar staff very helpful though..
penny clarke . 2023-10-10
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Let me start by saying this is a great restaurant. I’ve been here a few times when visiting Southampton. This last time I went it was very busy. I’d booked and was greeted quickly and show to my table and given menus. Drink was ordered...
Roger H . 2023-10-02
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EXCEPTIONAL STAFF! My server Mya was incredibly attentive to not only myself but all of the customers. I only had a couple of drinks and some bar snacks but I was looked after every step of the way, more akin to the service levels of a 5 star hotel or cruise ship. The barman was also knowledgeable and friendly .. Well done guys. You're awesome 👌
Mem Adem . 2023-09-30
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Incredible food! The Brazilian curry with panko courgette was stunning, deliciously packed full of rich and spicy flavour. 💯 I recommend this meal! The staff were very attentive, welcoming and warm, completely faultless in their service. The meals were given to our party (party of 8) promptly in swift turnarounds and they were readily checking to see if we were all OK and needed any more drinks. We'll definitely be back here but recommend this place for everything 10/10 across the board
Zmaragda Pearson . 2023-09-29
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Jess and Amy gave amazing service :) really bought a positive vibe to the place. Will defo be returning
Casey G . 2023-09-26
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Really great night at smugglers - great service from our waiter Sam. Sam made great recommendations for food - decent burgers and sharer plates that all went down well. There was a live DJ playing who was brilliant outside - really added to the atmosphere and we decided to stay here rather than go anywhere else on a Friday - enough said!
Hannah Kiss . 2023-09-01
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Pleasant bar pub with good drinks options and a lovely garden out the back.
James Wilkinson . 2023-08-14
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One of southamptons hidden treasures. Love this place, good food great service and lovely location
jane heaton . 2023-08-10
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Nice food and beer. Good service.will definitely go again
Gary Crow . 2023-07-31
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I went for a Sunday roast and it seemed the server was a little overwhelmed as it was busy and she seemed to be the only one. The service was lovely however they didn’t mention they had run out of cauliflower cheese (my favourite part) until the food had arrived and it was too late to change my order. The rest of the roast was lovely but I really would have liked to know if they ran out before I ordered
Kiran K . 2023-07-30
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Found the food good quality and the staff very friendly/helpful. Beer selection is good (unless you want cask ale, which I don't think they had).
Mark Hodgkinson . 2023-07-21
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Sad to hear my friends were wrongly asked to pay for two more pints they had when they had paid cash each time, their experience has really saddened me. They felt not believed and disrespected by staff when they proved they only paid three times, staff invited them each time to add to tab but they paid in person each time and have proof. We really like Smugglers and visit regularly; we regret leaving a negative review but it isn't fair to be treated this way for the sake of two pints. They paid but won't be returning soon. We wish the business the best.
Rachael Winifred . 2023-07-21
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Excellent food great service, would definitely return
Keith Blake . 2023-07-13
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I visited with a friend for lunch on a Monday. I repeated a previous order of whitebait for the starter. It was as good as before, with generously sized fish. For the main, I chose sea bass. This was two fillets, on top of roasted...
BroLucius . 2023-07-11
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I had 2 cocktails as a price of 1. Tasted good. The space is nice. I did not gave any problem. Good service.
Aycan Erinsel Ozistek . 2023-07-11
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Excellent pud, great food and the service was first class, we will definitely return
Dawn Blake . 2023-07-09
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Lovely sunday roast delicious food. Friendly staff. Very welcoming. Superb pint! We will be back!!!!
Nettykins . 2023-07-09
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The place was amazing and the food was even better. I got there has a recommendation from the place I was staying. Marwan and Dib were very kind and very thoughtful. As soon as I arrived they told me right away that if I wanted...
Companion36168747447 . 2023-07-07
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Large well cooked dishes, recommendations are full rack of ribs and meat sharing platter. The chicken ceaser salad was reported to be gorgeous
Chancery Bunch . 2023-07-06
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What a wonderful find away from the city centre, staff were very busy but still had time to deal with queries a definite return visit is required
angela russell . 2023-07-04
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Very nice indeed and a very tasty meat platter which was big enough to share. Great service from the lovely girl where sampling beer and wines was no issue. We did choose some! A note for our friendly server ( from Egypt) who looked after us so well. Yes, a good place to drop in for a decent meal at a fair price.
Sean Clarke . 2023-07-01
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Excellent service very friendly staff kept returning to check all was good, food was very good thoroughly recommend a visit quite quiet when we were visiting but an excellent venue
Tony Joy . 2023-06-27
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Great food - including gluten free options. Service was outstanding
Steph Woodhams . 2023-06-24
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Stopped here as looking for food as soon walked in staff really friendly and helpful and welcoming. Atmosphere was nice and relaxing.. Plenty of seating inside and seating outside in nicely done out area with cover.. Food was really nice. I had chicken Ceasar Burger and my partner had Ginger Chicken Burger 🍔 both enjoyed.. They have a really good Menu and drinks menu.. This is situated in Southampton. There is only on street parking which is meter but seemed to be somewhere to be able to park.. We will go again next time that way as want try cocktails
Sarah Harleyquinn . 2023-06-21
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Small and nice pub with a cool back garden. Really super with sun shine. Service polite and fast. Food was good & beer cold. I liked it.
Niall Bellabarba . 2023-06-15
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My friend and I came to Smugglers for bottomless brunch before our concert that evening. We were greeted by Nathan who was very hospitable and extremely prompt with our drinks. Any requests we had he made sure to facilitate. He ensured that we got the...
elliesD1073XZ . 2023-06-15
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Marwan is a star, great knowledge of the menu and his recommendations are tip top. A hidden gem out of the hustle and bustle. Highly recommend a trip
Seaside47167478751 . 2023-06-13
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We came here specifically for the Sunday Roast dinner. Laid back atmosphere, amazing food and stellar service (Marwin was fantastic). Wish we lived closer so we could go back again and again.
JazzFSJ . 2023-06-11
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Had the BEST Sunday Roast dinner here. The service was impeccable. Martin was a fantastic waiter. Would come back in an instant.
Grace Fika . 2023-06-11
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An absolutely lovely place with a fantastic outside area. The service from Marwin was perfect, would 100% recommend.
Matt P . 2023-06-06
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Marwan was incredible as a bar host! We felt so at home here. Nothing but good things to say about this gastro pub! Beautiful atmosphere. 5 starts all round x
emma judd . 2023-06-06
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A typical pub/bar with an outdoor seating area in the back. We only had a few drinks (others in our group had food and they say 3 stars). The cocktails are standard but expensive (typically £12). Atmosphere is ok - music a bit too loud on a Saturday afternoon. Warning : Wheelchair access is not available
Mehul Vora . 2023-06-05
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Had an amazing time here celebrating my partners birthday. The food is incredible, highly reccomend their burgers. The garden is absolutely wonderful in the summer (but there are heaters so will be equally lovely in winter). Definitely reccomend if you want a nice pub evening with friends/family.
Jodie Lancaster . 2023-06-04
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☕🍽☕🍽☕🍽☕🍽☕🍽 Visited Smugglers today and was not disappointed A lovely place staff were very attentive nothing was too much trouble Food was excellent and atmosphere was good I had Pork Belly Roast and it was delicious Sat in the pretty garden in the sunshine Happy days !
Angela Sweet . 2023-05-28
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Lovely place for food and drinks! Marwin was a lovely server and the garden area was lovely would definitely come again
Tyrone L . 2023-05-27
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Couldn’t understand the hype. Burger was mediocre, a little dry and the brisket a little on the chewy side. Far from the worst burger I’ve had but certainly not up there with the best.
Benny M . 2023-05-26
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If you ever find yourself in Southampton, make sure you visit Smuggler’s restaurant! As a group of 5, we headed out for a meal the night before our cruise. Great food, drinks, service, and general vibe. Marwan was our server and really made our evening...
Kelly D . 2023-05-20
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Dropped one star only as the kitchen had oven issues and so a chunk of the menu was not available to order. Dined indoors. Lovely atmosphere. Staff immediately explained and apologised for the more limited menu than ordinary. Four of us dining. We each ordered a different burger, there being a variety of chicken and beef burgers. All cooked to a high standard and all diners were complimentary. Staff very likeable and helpful. Excellent range of drinks. Will done here again.
Darren Bailey . 2023-05-13
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We visited on the bank holiday; 01/05/23 after lunch time. It was very quiet inside but reasonably busy in the garden. It was surprising that we weren’t told most of the menu was not being served that day until we tried to order. Staff we friendly and welcoming. Service was a little hit and miss but maybe they were understaffed. Food which was available was nice. Possibly we didn’t the see the best the Smugglers Bar and Restaurant has to offer. I wouldn’t be a rush to return but similarly I also wouldn’t avoid it.
J D . 2023-05-01
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Great cocktails! Very drank, very good!
Michael Winn . 2023-04-29
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Jess was absolutely lovely and very helpful. Would come back!
Eilidh Stephens . 2023-04-23
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Just enjoyed a team lunch here and the food was fantastic; as was Angel who looked after our party of 10. She really was fantastic and all food served efficiently and with a smile. If you are in Southampton and want great food and better service, this is the place. Thank you Smugglers :-)
Frank Prior . 2023-04-12
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Really nice atmosphere and a great drinks and food selection, with vegan options. Really enjoyed our plate of vegan loaded sausage fries, and so did everyone else!
Alisha C . 2023-04-10
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A nice non sports bar, perfect for chilled drinks and their happy hour cocktails were awesome too.
Tess Co . 2023-04-09
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Terrific. Fish and chips are great. My wife, who usually eats very little or no fish, thought it was great with the fries, as did I. Friendly staff and service. The ambience is perfectly fine with the reasonable prices.