Smith & Wollensky UK in City of London, Westminster

Staff was friendly service great food delicious

My favourite restaurant in London. It never fails on service or quality. Steaks are so good, the knife cuts through like it is butter and served on nice hot plates too! Thoroughly recommended.

It was OK. Can't really critique the quality of the food, but a few things really let it down. Firstly, despite America being at the top of their craft beer game, the beer selection here was awful. Like truly garbage. What made it worse was the waiter and menu didn't agree on the brand or style of 4 draft options available (only 4, come on thats not hard to menorise!), so I don't even know what I ended up with really, and seeing the premium mark up on the awful options, makes me a little less confident in the rest of what I was paying for. What made the beer selection even worse was the waiter tried beersplaining to me that if a beer is sour it must be a cider, rather than, e.g. an acetic flanders style (which, incidentally, pairs with steak impeccably, hence my request!). Next issue, 15% service on the bill, okay fine, but then being asked to add a tip on top? I am really not a fan of being made to feel like I'm cheap after a couple of hundred quid dinner (for 2) and paying service at the higher end of industry standard, by being prompted to pay more or press the 'no tip' button like an A/H.

This is a steakhouse restaurant if you’re looking for something like ‘The Capital Grill’ or ‘Ruth’s Chris’ in London, and it’s much better than ‘Hawksmoor’. However, it’s extremely expensive – they even charge for bread and butter, which is not the practice in their original New York location. Additionally, a 15% service charge is applied.

Easily the best steakhouse in london

If you are an American seeking the standard S and W experience, do not eat here. Food is subpar. Service is lacking. Experience is meh.

Charity lunch pre set menu Busy and they managed really well

Service was great. Food was not great. I had the worse dish in London compared to other high end restaurants. I ordered a roasted pork dish. The waitress described the dish as pork wrapped around turnips. When the dish arrived, it is super fat pork belly that displayed in round shape. Nothing like what the server described. Very misleading and food was overcooked.

First of all let me say… words can never convey the wonderful experience we had here! The food was amazing!!! The service…. Maria was hands down the best waitress any one in our group of 7 has ever experienced! She is special!! We will tell all of our friends when visiting to come here!! When we are back in London again…we will be back!! Thanks for the amazing service and food! From NC farmers!

Perfect catering for a private event that I attended 👍🏼

Excellent food, brilliant service, very good background music playlist, great ambience and an exceptional dry martini.

I've wanted to visit for a few years. It's certainly didn't dissapoint. Customer service was one of the best I've encountered. Its a classy place. As soon as you walk in you know that. But the staff are friendly and relaxed but so much attention to detail. The food was amazing. My wife had the Monkfish and said it was one if the best fish meals she had recieved. I had a great rib eye. I'd just add as a wheelchair user the place us brilliant. The two ladies who looked after us were a credit to the resturant.

Great steak, they have halal ribeyes and the service is very friendly

Galya was a great host! Every dish she suggested was excellent.

Amazing steakhouse, Tomas our waiter truly made the experience so much more, with his in depth knowledge and impressive memory skills. Will definitely be visiting again when in the area.

We came to the restaurant to try the swinging Tomahawk steak, excited to see the way through which the steak is prepared. We were told that the steak would take around 45 minutes to be served. However, the steak was ready in around 20 minutes. Without letting us know our steak has arrived (let alone enquiring whether they could proceed to prepare the steak), and in the absence of one of us, the waiters just quickly finished the process and served the swinging steak in the plate. Dining is ultimately an experience (and the fact that the last stage of the cooking to be done by the table confirms that the experience is worth having by the customers). Being deprived of the opportunity to see how the steak was cooked was deeply disappointed, which ruined our whole evening. The waiters offered no sincere apologies or explanation when we raise the point with him. The meat quality was very good. But the evening was completely ruined by the unfriendly staff. Would not come back again.

Great experience! The staff were very lovely and welcoming. The steaks were so tender. Sirloin had a nice smoky taste to it. 😋

Our first time visiting Smith & Wolensky and we loved it. The staff could not have done more for us - they were welcoming, helpful and extremely attentive and seemed genuinely interested in helping us make the right food and drink choices. Great food and setting.

Superb lunch, best steak ever (& we’ve been to Argentina) and enormous & delicious monkfish steak. Lovely service from Johanna & the lovely Spanish guy (hola). Definitely worth a repeat visit. Chef accommodated my food intolerance admirably

Excellent wine menu, delicious starters, great sides & premium steaks. The steaks were cooked to perfection, seasoned well and flavoursome, and the cheesecake was pretty good, too. The restaurant also had a nice ambience, attentive service, and overall, everything was executed well. Certainly better than Hawksmoor and certainly on par with Goodmans.

Meat was not ok. Many were sick. Too small room for too many people.

Fab experience , Melvin has got to the best Best barman in London thank you all the team regards Steve and Tina

15% service charge on a £150 bill for the waitress to drop food all over me say "WHAT??" to everything I asked for from the menu and shout "YES OKAY IM COMING" when I politely ask for the bill

Our favorite restaurant! We always look forward to dining here. The two girls at the front desk are so welcoming, and the entire staff is absolutely lovely. The food is amazing every time, and we can’t wait to come back!” A special thanks to Georgia Tomas & Marvin making our night amazing,

Galia was amazing waitress, the service was excellent. The ambience and service is exquisite. The food omg! The best steak filet ever and ribs for starter wow! Excellent restaurant

Great place to eat with loveones and friends.

Amazing food & great service from Mariana D! Definitely be back again!

Me and my friend had a great experience,first of all I loved the white , black and green colours of the restaurant. Food was delicious, my American sirloin was fantastic I highly recommend it, also the steak tartare it’s one of the best I ever had . The place has got a very good atmosphere and specially when the waiter come with a special steak and flame it in front of you. Service was good, we had a nice chat with the waitress about the differences from American feed steak and the Angus one . Definitely my favourite American steak house so far.

Special Birthday Dinner 9th February 2025 On 20/11/24 I booked dinner for my family member birthday. I spoke to Bernadette to explain that my family member is allergic to all nuts. She reassured me that that my family member would be fine. I also spoke to Susanna a manager who said they cater for customers who are allergic to nuts. On 09/02/25 we dined at 7:30 pm. A young gentleman came to our table and introduced himself as Richard the manager. I spoke to him about my family member nut allergies and he stated that my family member would be fine. We both asked for our Ribeye steak to be well done. However, when our steaks arrived i immediately used the knife to cut up the meal and was alarmed that inside the steak was bloody. I immediately called the manager and he took our plates containing the steaks said he will ask the chef to cook new steaks well done. After a while the manager returned with our steaks and chips. We were very impressed because the steaks were well done and succulent. We would like to thank the waiter Mack who was very attentive. The steaks were excellent. Due to my family member is allergic to all nuts the manager gave a complimentary dessert wine to celebrate her birthday and also gave 40 percent discount off the dinner. We were very impressed and told the manager that because of the excellent customer service we will attend the restaurant again.

Yeah that steak…wow. That steak could not be improved in anyway shape or form. Ordered Irish Ribeye + half lobster = 12/10 highly recommend! Service was also exceptional

Best steak I’ve ever had! Wonderful atmosphere and Tomasz gave amazing service.

A wonderful experience. Amazing food and the best service ever from Cristian. Can’t recommend enough thank you!

Smith & Wollensky never fails to impress, and this visit was no different. The steaks were cooked to perfection, and the service was outstanding from all the staff. They made us feel truly special, offering great recommendations and ensuring we had an unforgettable experience. A big thank you to all the staff for making our visit so memorable, with a special shout-out to Sebastian and Giorgia. I would definitely recommend it to anyone looking for amazing food and top-tier service. Can’t wait to come back!

Smith & Wollensky is one of the best Steakhouse of Chicago offering a selection of dishes with incredible flavors accompanied by amazing cocktail and appetisers. Excellent Service. Rino Siconolfi Instagram rino_siconolfi Cibo: 5/5 | Servizio: 5/5 | Ambiente

Great service, very friendly and welcoming. Nothing was a problem. Melt in your mouth steaks and delicious sides. Make sure you save space for dessert.

Food and service were really great. We truly enjoyed our meal. Service is top notch. Christian made sure we were look after. We definitely recommend this place, and we're looking forward to come back.

Excellent steaks, efficient service, child friendly atmosphere

Fantastic restaurant, cooking excellent produce and accompanying dishes. Would recommend highly!

Server seemed somewhat terse. Overcharged us and initially denied it.

Great dinner in Xmas eve. Very attentive staff, great food and a fantastic wine menu

Smith & Wollensky in Miami was better in terms of meat quality. But otherwise great.

I came here at about 5pm with family and have to say, service A*, food A* and atmosphere A*. The wine choice was excellent as well. Christian and Thomas were fantastic and we had a very enjoyable evening. Thomas also showed us the great selection of wine in their cellar. It was better to stay here and chat and get another bottle of wine than try and find a pub where we could not move or sit! Well worth a visit.

The two girls who were at the front door on 12/31 were really overwhelmed. I didn't like their attention... we were with a baby stroller and they wanted to send us down the stairs, having a reservation at a higher table, and having gone well in advance. . Then, an attendant showed up, who completely turned our experience around, I don't know his name, I know he wore glasses, and he was really attentive, friendly and very helpful. One of the best things about the place, along with the food, which was excellent.

Has anyone had the amazing chocolate Cake with a very generous rich clotted cream? OMG! Seriously good! After the wagyu stake! To die 🤩

FAO Falko Molitor I visited Smith & Wollensky in London yesterday for an 8:00 PM reservation, arriving slightly early at 7:30 PM. Upon arrival, I was greeted by a short receptionist/front-of-house staff member who seemed visibly annoyed that I had arrived early. She informed me that my table was not yet ready but did so with a dismissive tone. When I asked if there was somewhere I could wait, she simply said, "You can sit at the bar," without offering much courtesy or guidance. What struck me as odd was that I noticed at least four unoccupied tables while walking to the bar. Despite this, I waited until 8:05 PM without any update on my table's status. The same receptionist made no effort to inform me when my table was ready, and I eventually had to approach her again to ask. Another front-of-house staff member then kindly escorted me to my table. On a positive note, the bone-in sirloin was outstanding as always, and the waitstaff were efficient and attentive. The bartender, in particular, was friendly and welcoming, offering a stark contrast to the receptionist's demeanor. However, the experience overall gave the impression that the restaurant may be understaffed during peak hours. While the food and most aspects of the service remain excellent, the initial interaction with the receptionist detracted from the overall experience and left room for improvement.

OMG, The service matches the superb food and drinks.

Lovely choice of steaks, great desserts hospitable attentive waiters. We had Sunday lunch here whilst in London we’re not disappointed one bit. The burgers were enormous and tasty and the steak amazing. Lovely S’mores to finish the meal off.

Absolutely fantastic, food was amazing, service was amazing, atmosphere amazing, obviously expensive but it is worth it

I don’t think you should automatically apply a svce at 15% as it’s not

Fabulous food, our steaks were so good. Fabulous service and a fabulous evening. Our first time here and it definitely won’t be our last!

A perfect steak, great anniversary, excellent staff. Worth every penny.

I called up this evening to enquire about any special arrangements taking place for New Year’s eve prior to paying a significant deposit to book a table, the phone was answered by ‘Rebecca’ who was extremely unpleasant and rude, cold. Not only was she not forthcoming with any information, abrupt and rude but she went on to tell me with an huge helping of attitude that they will be making every effort to ‘shut early so the staff can go home MADAM’. She refused to provide any further information and I’m seriously taken a back by this horrendous attitude. Why would anyone want to waste their hard earned cash on a restaurant that does not give two hoots about their customers or the level of service they are providing on the phone or in person. Totally gobsmacked. We hold monthly construction events at the end of the road and often go to the restaurant for dinner after, I will ensure we do not go back.

Christian was unbelievable. Went against my choice of steak and recommended even better. Love this place and will sure be back Love it And even better, I was looked after as a coeliac Thank you S&W X

One of the best dining experiences we've ever had. My husband and I have been very lucky to have eaten in some of the best restaurants in the world and Smith and Wollensky has gone straight to the top of that list. We visited December 10th 2024 and upon walking in, it's like being transported to 1920's New York. The decor and ambience is superb. We went as part of our honeymoon celebration and they treated us like royalty. Champagne quickly arrived at our table and every single course of food was utterly outstanding. The balance of flavours and quality of food was totally exquisite. We are still in awe. We can honestly say we were sad to see the night end (which never happens)! Thank you so so so much to all the staff, but especially Kristian for making our visit so special. We are already planning our next trip back, we can't wait! ⭐⭐⭐⭐⭐

Lovely restaurant, great atmosphere and the steaks are amazing. Service is always pleasant. However, when it's busy the service goes slightly downhill (probably to be expected) but the service charge does not. Of course it's optional. On this visit it was £38. I was somewhat dismayed when the waitress produced the card machine and asked whether I would leave a tip for her, the £38 was for all the staff. I politely declined. Cheeky as it's not cheap there and not all of us are well off enough to leave two tips!!! Great meal let down by a huge service charge and being asked for more!

FAO Falko Molitor I visited Smith & Wollensky in London yesterday for an 8:00 PM reservation, arriving slightly early at 7:30 PM. Upon arrival, I was greeted by a short receptionist/front-of-house staff member who seemed visibly annoyed that I had arrived early. She informed me that my table was not yet ready but did so with a dismissive tone. When I asked if there was somewhere I could wait, she simply said, "You can sit at the bar," without offering much courtesy or guidance. What struck me as odd was that I noticed at least four unoccupied tables while walking to the bar. Despite this, I waited until 8:05 PM without any update on my table's status. The same receptionist made no effort to inform me when my table was ready, and I eventually had to approach her again to ask. Another front-of-house staff member then kindly escorted me to my table. On a positive note, the bone-in sirloin was outstanding as always, and the waitstaff were efficient and attentive. The bartender, in particular, was friendly and welcoming, offering a stark contrast to the receptionist's demeanor. However, the experience overall gave the impression that the restaurant may be understaffed during peak hours. While the food and most aspects of the service remain excellent, the initial interaction with the receptionist detracted from the overall experience and left room for improvement.

I have been coming here 3-4 times per year for the past 8 years. There was almost no management visible on the day and my follow up email, sent a week ago, has not been replied to. The food was, as usual, excellent. Great steaks and always enjoy the deconstructed prawn cocktail. The prices have increased significantly over the past few years but that's inflation and I kept coming back because it was done so well. Unfortunately the service has gone downhill significantly, and leaves a bad taste when you're spending £600 for two people. The staff seem lacking in basic training, need regular reminders, get basic things wrong and don't seem particularly interested. There doesn't seem to be any management oversight to organise them. It made the experience for me and my guest very poor. The reception desk is chaotic at best, with long queues, unwelcoming and seemingly untrained staff and, at best, a disjointed handover to the restaurant. It is almost impossible to speak to anyone that knows about wine. The sommelier appeared once but was apparently busy in the private dining room next time, meaning we ended up with something nothing like the bottle we order earlier Service lacked any finesse, pouring our own wine most of the time, serving mains 2 mins after collecting starter plates, taking a long time to ask about dessert No one asked how the meal was, who I assume is the manager just came and took our money - the only time we saw her Overall, the service let the experience down so I wouldn't bring a guest here again. A shame but I can see others have also had service issues. I get better service at Pizza Express.

Amazing food and service, thank you

Steak was superb, tomahawk and chateaubriand. Christian was the best server, great knowledge of the wine and food. Absolutely excellent service. Would recommend to anyone.

First time at the lovely place, our waiter was amazing and really attentive. Stayed with us and took our orders quickly - for sure deserved the £80 tip on the very large bill covering 14 people. The food was a overall ok with very large portion sizes.

Overtook Rules some time ago as my favourite restaurant. Paradise for steak lovers in a classically elegant setting. Really friendly service too.

Great food. Service was spot on.

I just love when restaurants keep their standards and then some, regardless of the city you’re in we had a great dinner, .as good of a meal as in NYs S&W. But what sets the London establishment apart is the service, it is really something else. Tomas is a star and one of the most etiquette knowledgable waiter I ever had a pleasure to encounter. He really made our dining experience a 5* one. Outstanding!

Disappointing. I have been to many corporate steakhouses in the US and was exited to try a local London one. The prices are US prices, in pounds instead of USD, so the same brand compared with US is about 30% more expensive. Service okay, not too attentive and a little slow however. Not much space at the bar to wait before being seated as well, so not great. Food was decent, shellfish tower for 2 okay, not worth GBP 120 though (again about 30% dearer than similar brands in US). Steak okay as well, came out lukewarm though. Didn't stay for dessert although selection looked decent. Overall disappointing, 30% more expensive than US, mandatory 15% service charge (with worse service) and lower quality food and selection

Christian was so attentive and helpful! The food was was beautiful :) recommend the sirloin steak... delicious

The food was correct, good wine, very friendly service, but there was too much ambient noise

Went there for dinner and had a wonderful experience. The food is top notch, as you’d expect from such a place. The service is attentive but not intrusive, servers are knowledgeable and the barman is great - excellent Bellinis! We had steaks, lobster, all the sides (and all were delicious!) and we ended with the big, chocolate cake - which serves four. Excellent atmosphere, the place is buzzing and music isn’t too loud so you can actually have a proper conversation. Highly recommend it 👌

Cristian was a fantastic host and very attentive. He was knowledgeable and extremely friendly whilst catering for our needs. Excellent service!

Food quality high, sadly the service always seems to be very slow.

Every thing was perfect. The foods taste was amazing & Mikaela from the restaurant was so welcoming & nice. In our next visit to London, we will definitely come back! ♥️

Anywhere in London that serves USDA prime will get a visit from me at some point. Had the 850g Cote de boeuf, which is a truly outstanding steak. This isn't a cheap restaurant, even the sauces are expensive - however, if you really are a steak connoisseur, then it is worth it for the USDA prime cuts alone.

A beautiful restaurant with warm and friendly efficient staff. Fantastic food, satisfyingly filling!

I haven't had a worse meal in a decade. Our reservations were at 19:00 and we were seated at 19:55. I came here for the thanksgiving dinner menu and I honestly thought that they accidentally gave me the wrong meal. The turkey is easily the worst I've had in my life. Dry, flavorless and a poor cut. The gravy had so much alcohol remaining in it I refused to use it and the putrid disks that look like anemic sausage patties were apparently the stuffing. Poor plating, every side dish tasted abysmal and the pumpkin pie was easily the worst dessert I've ever had in my life. I had to send pictures to everyone in my family because they couldn't believe how bad every plate was. Regardless of price, which it certainly was not inexpensive, it was such a horrible disappointment that I could never forget. I honestly hate leaving bad reviews but please do not come here thinking this is an acceptable thanksgiving meal or even a decent place to eat anything.

Lovely food, steak was delicious and great service. Bearnaise sauce was a little too acidic for me

Christian was great!! Gave us good recommendations on desserts, and he was funny!

That's how a steak should be, plus very friendly service

Came here for my birthday and we were served by Christian, absolute bloke and catered to our every need without trouble. Give this man his praise

Amazing menu and wine list , the service was first class. We are frequent visitors to S&L and will remain so.

Christian is a superb server catering to your every need

Stunning restaurant. Really enjoyed the wine and the steak was excellent. Thank you to the staff who made our visit so wonderful.

Great service and attentive staff, with wholesome food although not fitting with everyone's budget. A little noisy atmospherically, and it can be difficult to hear the service staff and guests, and smaller setting tables are a little too close to other diners. Otherwise, an enjoyable experienwitand superb steak!

Cristian was super - the kindest server of the lot!

Chocolate cake is absolutely irresistible!

Lovely on the inside and the service was good. Food was good however definitely overpriced for what it is.

Great steak professionally served. Nice atmosphere. Great for a business or social meal.

We were served by Sebastian , who was great and helped with our order , went with the set menu , the salad / mackerel pate was great , and had a bit of time for the mains , Duck leg / cornish sirloin that to was great only for me the steak was a bit salty but apart from that it was great , we were full but we then had the desserts pancake / cheesecake that was great too but had to have some of the pancake to take home Sebastian had put in a nice bag for us that very nice , 5* Sebastian was fantastic and he deserved a pay rise if not a bonuses , we will be back as we had a great time and enjoyed the food :) Thanks for the doggy bag It was a very nice bag to go home with

The atmosphere was special. I liked the interior and general vibe of the restaurant. However, not entirely sure if the food is top notch compared to the price we paid. It was good, but I am not entirely sure what it makes so special compared to other steak houses.

One of the best streaks in London. The split pea soup has also no right to be this good!

We were not made to feel welcomed on arrival, drinks came after the starts, difficult to get any attention from the staff. However the doormen was the only attentive friendly person during our visit

Best steakhouse in town and a wine list to match. Wife’s birthday with our two young daughters who absolutely love this place. Sebastian & Carlos took great care of us and made it night to remember. One of the best gin martinis - stirred not shaken with olives!

We had the pleasure of the Smith & Wollensky dining experience for the first time last night. Perfection, from the welcoming greeting at the door, the bar, and every single member of this incredibly run restaurant. Lawrence tended to every need effortlessly throughout our entire evening. The melt in the mouth chateaubriand was expertly cooked to our preferred liking and served to us at our table with an array of delicious sides. From food, drinks to service and atmosphere, Smith & Wollensky delivered the best dining experience we have experienced by far. What a team. 👌 ☆☆☆☆☆

Excellent service attention to detail - steaks tgat no words can describe- excellent choice of sides and also a goid variety of mains that appeal to non steak lovers including a good range of seafood . Extensive list of cocktails .

Great steak and service .. Sebastian was amazing .. two thumbs up 👍

Beautiful food and great service. Kristian was the perfect server

I recently had the pleasure of dining here, and I can confidently say it was the best dining experience I've had in London to date. The food was amazing, each dish was presented beautifully and tasted even better. The Irish tomahawk, in particular, was perfectly cooked to my liking. The sides complemented the meal well, and the chocolate cake dessert was top tier. What truly elevated my experience was my waiter, Tomas. His knowledge of the menu was impressive; he expertly guided me through the wine pairings and made fantastic recommendations that enhanced my meal. Tomas’ attention to detail was remarkable—he ensured that every aspect of my dining experience was perfect, going well truly above and beyond. Even managing to come out in the rain to bring me back an item I had forgotten on my way out! Smith & Wollensky is not just about great food; it’s about the entire dining experience. Thanks to Tomas, my evening was memorable in every way. I cannot recommend this restaurant highly enough! If you’re looking for outstanding food and service in London, this is the place to be.

I had an incredible experience here. The food was outstanding, the atmosphere was perfect, and the service was exceptional. Special thanks to Caesar, who went above and beyond to make our visit memorable. The management should definitely consider rewarding his hard work—he truly deserves it!

What an amazing restaurant experience ! Service was amazing (special mention for the staff member Caesar who went above and beyond) and the food could not be faulted at all . 10/10 on everything

First time here and I will 100% be back. From the moment we entered, we were greeted with such lovely service. Caesar was a brilliant waiter. Thankyou everyone.

Once again you excelled Irish fillet Steaks perfectly cooked Service by Lorenzo excellent Thank you, my husband really enjoyed his birthday meal x

Great venue for our Rugby Club charity lunch in The City.