Based on 4.611 opinions finded in 4 websites
Based on 4.611 opinions finded in 4 websites
Nº 4374 in 7028 in City of London, Westminster
Nº 50 of 69 Seafood in City of London, Westminster
Opinions
Fresh oysters, fantastic service
John R . 2024-10-02
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Visited this branch for lunch during World Lobster Day. Food was amazing as always! Service was even better! Rhian took care of us and made sure our food arrived quick. She is super friendly and warm. At the end of our meal, she even gave us free dessert as she realised I was pregnant. Throughly enjoyed our lunch here thanks to Rhian!
Nethiya Rubinee . 2024-09-28
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Fresh food , beautiful presentation, excellent customer service. Nice escape between historic walking tours in the city of London.
Victoria B . 2024-09-27
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Beautiful ambience, great food and the best service from Rhian. Get up and make a reservation you wont be dissappointed.
michael mautsi . 2024-09-26
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Went for lobster day today so got second lobster main for free. Fave is the lobster roll as usual - can’t go wrong but it is quite pricey normally I would say so the discount was welcomed. Tried lobster croquettes for first time today and was also quite yummy. Staff was lovely.
Wen . 2024-09-26
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Was served by Rhian, she gave 5* service - she was attentive, friendly and looked after us well. Thank you!
Finn . 2024-09-26
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The serving and food at this restaurant is brilliant, especially for Rhian, her service is really considerate. The food here is tasty, and I really like the chips. Hence, I would highly recommend this restaurant.
Owen Pan . 2024-09-26
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Burger was not that great, smallish, and nothing to write home about. Lobster grilled was fantastic. Cocktails are great too. Great date spot.
Jay A . 2024-09-26
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Rhian was lovely! The world lobster day promo is worth it, but come early to avoid the long queue
Clarissa Chong . 2024-09-25
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The food was amazing and really nice price with the world lobster day deal! Rhian’s service was exceptional :))
Zhuo Chen . 2024-09-25
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I like the service from Rhina, her smile makes dishes more delicious!
小雄徐 . 2024-09-25
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We came on Lobster day. Great food and a good deal. Excellent service from Gaetano despite how busy the restaurant was.
L Lin . 2024-09-25
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Food is really good. Excellent service from Gaetano, thank you!!
Cecilia Liang . 2024-09-25
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The place is vibrant and the staff were lovely and accommodating a special shout out to Tony and Herbert they were both friendly and they both helped me through my evening the drinks recommendation was fabulous so thankyou for a lovely evening give Tony a pay rise the drinks he recommended were lush mango and also I got the best of both with the whole b&l thankyou so much
Delli Daniel . 2024-09-25
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Big respect to Gaëtano - holding it down in a crazy busy period. Thank you for your service my man. - OJ
Babacan . 2024-09-25
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Gaetano was fantastic service, and the food was divine. Thanks all, I will be thinking of this for years to come.
Lucy Critchley . 2024-09-25
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Rhian was great, came for the world lobster day deal, very worth it!
Tim Chan . 2024-09-25
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Delicious food as always. Really welcoming and friendly service from Gaetano. Would definitely be back soon.
Claudia Woo . 2024-09-25
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Grilled lobster was great, really enjoyed the oysters too. Was served by Rhian today, she was really nice and attentive!
isra j . 2024-09-25
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The restaurant had a great vibe. I walked in on a Friday around 5 PM and it wasn't too busy. The Lobster Roll was amazing, and the Classic Whole Lobster was a great choice. You can get it steamed, grilled, or a mix of both.
JanieJay . 2024-09-25
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I had dinner there with my mother and my son and it couldn't have been more wonderful, great food, great service from Christian and a cozy place. To return without a doubt.
Ana Isabel Cascales . 2024-09-22
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Supper food Friendly staff Beautiful environment.. what more you need?
Jomon Kunnel . 2024-09-18
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The ambiance was very warm. The staff made you feel important and did everything that they can to make you feel comfortable. Rhian was very accommodating of our preferences and helped us with our orders. Definitely, this place is worth coming back again.
Charlotte Mae . 2024-09-16
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Restaurant wasn’t busy - service poor and inattentive. Had to continuously ask and wave down service. Then too 12.5% service on top of the bill. Food is always great - and that’s why I would come again -but not to bread street.
Gareth Dyball . 2024-09-14
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My first time in Bega and lobster and it was amazing it was the delicious the staff was really nice he'll definitely come again
Jamie Lee . 2024-09-12
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Lovely service from Gaetano, we will definitely be back! Really good value, see you soon!
Talila Wachs . 2024-09-10
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Food is great, and service is lovely. Gaetano was very mindful of my allergy and made sure we were taken care of
Virginia Gelli . 2024-09-10
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The lobster burger was very delicious and the lobster meat was fresh, but the beef one is just normal, not worth the price
Elly Sun . 2024-09-08
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Thanks to Gaetano, we had a great dinner at Burger and Lobster!
Negar Sadeghi Gargari . 2024-09-07
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Very good food and very good service from Gaetano. Highly recommend.
Iain McFarnon . 2024-09-07
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I stopped by for a quick lunch on a Saturday. The food was great, the place was not too crowded. Service was quick, Gaetano in particular was very friendly and professional. Thank you for a lovely lunch!
Pavel Gyurov . 2024-09-07
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Food was tasty and Gaetano was great!
Justin S. Li . 2024-09-07
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Was a mega restaurant. The waiter Gaetano was great 🤩
Dennis Riegel . 2024-09-07
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Gaetano our waiter was lovely and really good service the food is insane xxxx
annabel matthews . 2024-09-07
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Great service from the gentleman - he went above and beyond to help make my partner's birthday special
Ronny Ospina Orozco . 2024-09-06
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My husband, our eight-month-old baby, and I had the pleasure of dining at Burger & Lobster on Bread Street for lunch, and it was an exceptional experience from start to finish. From the moment we arrived, we were warmly welcomed by the staff who had already prepared a highchair for our little one, making us feel right at home. The atmosphere in the restaurant was fantastic—relaxed yet vibrant, perfect for a family outing. The food was absolutely amazing, with every bite better than the last. But what truly set this experience apart was the exceptional service. After leaving the restaurant, we realized that we had left one of our baby's toys behind. To our surprise, the staff came running after us to return it! A little while later, we discovered that we had also left behind our baby's favorite chew toy, something that has been with him since birth. By this time, we had already left the city, so we reached out via email, hoping they could find it. Not only did they locate the toy, but Callan, the manager, went above and beyond by posting it back to us promptly. We were so grateful for this unexpected act of kindness—honestly, we didn’t expect them to go to such lengths and thought we might have to return to London to pick it up ourselves. We can't thank the team at Burger & Lobster enough for their wonderful service and care. It made our day and ensured that we will definitely return on our next trip to London. Highly recommended!
Honey L . 2024-09-03
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Amazing food and great service! Thank you Gaetano for all recomendations and instructions - the lobster roll was perfect! Dziękuję 😁
Aleksandra Gajewska . 2024-09-02
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Great food as always - Tone was a fabulous host/server! Thanks for making it a lovely evening!
Divina Dixon . 2024-09-01
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Good music, good food and majority of the staff were nice. Allowed me to charge my phone, however, the manager was a bit stiff.
Britney Basuama . 2024-08-30
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What a wonderful lunch we had at burger and lobster. After an agited life, sometimes eating each other at the bottom of the ocean, the best of the big red prawns make it to our plate, or better, to our burger. Fighting all of your life to be the chosen one, the one whose claw will end up between a piece of bread and an 8oz medium rare patty, there is a kind of beauty in the life of a lobster. To honour such sacrifice, you need an excellent service, which was provided by Christian. Thank you for taking care of our table, we had a great time. See you soon!
Malen Antoine . 2024-08-29
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Was not the best service but burger was nice - they forgot we excited
Harry Passi . 2024-08-27
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Returned for the second time (the first in 2017), for the usual half lobster. Plate with some salad, half a lobster and chips for £38. Beautiful location, attentive and fast service. Lobster 🦞 which isn't very tasty actually.
Tito Trip . 2024-08-25
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Isabel was great amazing service very attentive and kind Gabriel.
Jim Bob . 2024-08-21
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An amazing place, highly recommended! Excellent service, fantastic food, and a wonderful atmosphere. Best wishes for continued success! This is a truly delightful spot that I wholeheartedly recommend visiting. The service is exceptional, the food is superb, and the ambiance is wonderful. Wishing you all the best in your endeavors!
Antonina K . 2024-08-21
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Had a ‘Combo For Two’ with my best friend, and we also ordered cocktails. It was a very satisfying dinner!
Z Thor . 2024-08-21
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Isabelle is extremely kind and give us a great attention, we came back to this restaurant because of her great service and of course, because the restaurant is also fantastic, thank you!
Pablo Padilla . 2024-08-20
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Thank you Burger & Lobster, Bread Street for a fabulous meal on Sunday evening. The lobster linguine was just incredible. Would also like to thank our lovely waitress Isabelle, your service went above and beyond for us. Thank you so much, we will definitely be returning soon 😊
Alysha-Rose Smith . 2024-08-20
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Isabelle was extremely sweet, helpful, attentive, kind. We went back to eat there for her, the food and the atmosphere, and the drinks. Excellent service! :)
Daniel Padilla . 2024-08-20
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Food was 5* and so was the service. Isabelle couldn’t be more helpful, great knowledge on wines and very attentive. Asset to the restaurant
Mo' Gains . 2024-08-18
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Delicious Jersey-burger, served with extraordinary crispy&tender chips with its perfect matched smocked sauce❤️
Chéanayah Écloriëlam . 2024-08-18
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Food was yummy, service as well Special mention to Mr Gaetano. The service was splendid!
Diya Padmanabhan . 2024-08-17
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It was very nice experience delicious food and thank you so much Christian .
Buthina Imad . 2024-08-16
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Isabelle was amazing We came for our anniversary and she made us feel really special Absolutely lovely server We will come again xx Thank you isabelle
sacha North . 2024-08-14
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Isa was an amazing waitress , making sure we were happy with everything and surprising my brother with a desert for his 18th birthday, she went above and beyond for us!! we will definitely be back for the service and the food x
Grace Bonner . 2024-08-13
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I wanted to say a massive thank you to Isabella and Gaetano for providing an exceptional service. What started as a causal lunch transformed into a wonderful dining experience. I initially came in for the lunch menu but ended up being a great experience for my birthday. Thank you both for being so attentive, kind and delivering a great service.
Kezza26 . 2024-08-13
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Longest meal I’ve had in a long time. Sat down and couldn’t get anyone to take my order. The food was fantastic, but when I asked for the check, the staff took a while to get it to me. I had my credit card on the table as a sign that I’m ready to go, but it took another few mins for someone to come back and actually take my money. You’d move through your tables a lot faster and make a lot more money if you’d move your customers in and out faster.
John Tran . 2024-08-12
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Had a great time dining at B&L today, Toni was so attentive and had exceptional customer service! He supported us with understanding the menu Overall great experience
Kay Scot . 2024-08-12
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Tone was attentive and the food was delicious. He took great care of us and made sure we satisfied with the food and drinks.
Elizabeth Esan . 2024-08-07
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Tone’s service was great and the food was amazing. Will be dining here again and recommend
Jamaal Hamilton . 2024-08-07
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We had the best experience the lobster was extremely delicious and huge But we had even of a more better experience with Our Great Waiter Isabelle she made us leave very happy and satisfied We loved her and she brought Out the lobsters to show us which one is better becuase we weren’t sure what to take she was so so sweet and professional
Kareem K . 2024-08-06
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Great service by Toni and the food was amazing !!!
Garavagno marina . 2024-08-06
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Toni was an amazing waiter. His service skills were on point and he is selfless.
Estelle Digridi . 2024-08-06
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Tone was a great waiter for me and my family. Funny and welcoming, food was very nice and came out quickly too.
Edgar Garcia . 2024-08-06
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A friend and I recently visited this location to try the bucket of lobster. 100% worth it and not for the faint hearted, was immediately greeted by Gaetano, he was friendly and professional, he even took the time to engage in a little chat when I informed him it was my first time at Burger & Lobster. Our server was Christian, he was amazing, attentive and made great suggestions. Thoroughly loved our experience - would definitely return. Food quality was good, arrived hot and tasted great.
Ella Mgbadiefe . 2024-08-05
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The lobster is good although not very large. Nice environment and friendly staff.
Marzia Luppi . 2024-08-04
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This is five stars every day of the week it’s literally one of the best restaurants everything is to perfection I really recommend the “beast burger” it has lobster and a beef patty you can try the burger and lobster in one and there is nothing wrong with this place it’s just perfect.
Samuel Chan . 2024-08-03
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This is a restaurant which respects us, delivery riders perfectly. We are really greatful to them.
Imran Khan . 2024-08-02
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B&L combo is just great. Kind service. Toilet cleanliness is 'substandard'
Federico Palacios . 2024-08-01
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Rhian provided us a very delightful meal, wonderful service from her, thank you.
Chelsie Chel . 2024-07-30
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Great service from Rhian!!! such a kind lady!
Chun Tsoi . 2024-07-30
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Rhian was so helpful and welcoming. First time here, will be back cse of the food but definitely her service.
Megan Faulkner . 2024-07-29
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Waitress was rude. She took away the wine glasses before ordering and without asking. When we asked for some tissues...she said...you can only have the napkins and if you need the tissue you should take it from the toilet.
Louis Chan . 2024-07-28
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I've lived in London for 3 years, but this is my first time going. Haha, why didn't I go sooner? It's so delicious! Two people ate two oysters as an appetizer and a combo for two! I was so full. Is this definitely for two or a little for 2.5..? Haha, I cooked the lobster to medium rare and asked for half grill and half steam! Garlic butter? The sauce is crazy. It goes well with the lobster and is delicious! I was surprised at how delicious the fries were! I also liked the detail of giving them a wet towel at the end to wipe their hands. Satisfaction!
Haeily . 2024-07-27
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Great food great vibe. Solid business lunch
Charlie Morgan . 2024-07-24
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It’s wonderful lunch today. My server Rhian is so kind. My mom said that the lobster roll is the best roll in her life. Thank you 😍
져니젼Jihyun . 2024-07-23
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Came with a few friends and Malcom made sure I had a good time, service was amazing food was great
demi buzugbe . 2024-07-22
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Rhian lovely service the food is so delicious
Deluxenails Crouchend . 2024-07-20
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Rhian was a great waitress. She looked after us very well. Was very polite and checked in on us throughout our meal.
Meghan Jordan . 2024-07-20
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Had an amazing time. Server Rhian was extremely nice and the food was great! Will come back again.
Reynold Lim . 2024-07-20
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The food is amazing, atmosphere is nice. Rhian is really sweet and provided a really nice serving.
Yilin Cao . 2024-07-20
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Rhian made my day. She’s an insightful young lady who is funny as anything! I spent more money here and had a much better time because she is here. Give her a massive huge pay rise, now
Chris Dossett . 2024-07-18
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Had a lovely family celebration at BL- Rhian was excellent and looked after us very well!
Nila Lad . 2024-07-17
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Great place. Great service from Rhian. Best burger I’ve ever had.
David Solomon . 2024-07-17
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Rhian was an exceptional waitress
M L . 2024-07-17
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Rhian was amazing! Promotion and pay rise immediately!
Lexie A . 2024-07-16
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A little too loud and not very attentive service, but delicious food!
Sheá Panayi . 2024-07-13
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Had the oysters and cocktail here. Oysters are great but the cocktails are the worst I’ve ever had. Colada spritz doesn’t taste like anything but water…
xiaoyun zhang . 2024-07-13
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The place to be for a lobster roll. Simply excellent
Serge Van de Voorde . 2024-07-13
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Rhian is reallyyyy niceeee!!! Food is sooo gooodddddd
Ivy hung I . 2024-07-13
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Food was great! We really enjoyed the place. Stavros was very friendly and attentive.
Luna L. . 2024-07-13
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Thanks Rhian for professional service !
David Ho . 2024-07-12
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Very delicious! Give a thumbs up for Rhian's service😄
KAN SHI . 2024-07-12
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Lobster was rather small, be sure to get the jumbo ones. My server Rhian was superb
Ivan Toh . 2024-07-12
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Thanks Rhian for professional service
Dave H . 2024-07-12
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Tony was amazing! Great experience Would come back!
visual con10 . 2024-07-11
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Rhian was very friendly and attentive ✨
L K . 2024-07-09
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Rhian gave the most amazing service and food and drinks was 10/10
Billie Magee . 2024-07-08
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Rhian was very helpful and friendly. We had great food here
Tao Zhang . 2024-07-08
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Rhian was amazing. Friendly, funny and delivered great service to my family.
Dale Smith . 2024-07-08
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Amazingly good! Rhian was super lovely and a great waitress-will be back!
tasha Montague . 2024-07-08
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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