Based on 4.280 opinions finded in 4 websites
Based on 4.280 opinions finded in 4 websites
Opinions
Great food and top service, nice location, worst a visit. Thanks everyone.
Gavin Murphy . 2024-04-03
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Nice place, great service Both the beef and lobster sandwich and the pork ribs were good.
Eros Santariell . 2024-04-02
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Maarit was extremely helpful and honestly so lovely
Shikira Ogodo . 2024-04-01
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Isabel was very attentive and caring regardless of how busy she was. Will definitely be returning for an outstanding dining experience! Great food!
J.T music . 2024-03-31
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In front of one new change mall. Well located. Food is excellent. Couple of options but they are really tasty. The homemade lemonade it is really delicious. Fast service. It wasn't crowded thanks God. We received an excellent service thanks to Christian. 10/10 overall
Ana Ramírez . 2024-03-30
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Delicious as always. And Christian looked after us so well!
Natasha Leger . 2024-03-30
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Christian gave us a really good service!
Angela Eslava . 2024-03-29
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A great place to eat, Christian served us and was super friendly.
jose antonio Fernandez . 2024-03-28
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Super nice place, phenomenal food and Christian, who served us, out of 10, super attentive, charming and attentive. We will repeat the next time we come
Mery Orozco Corpas . 2024-03-28
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Really lovely food, quick and attentive service (Gaetano was wonderful)
Danielle St Pierre . 2024-03-28
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This is my first try of lobster. I had promised myself to not eating that animal. Because They are boiled alive. I broke it but now I know it’s not worth killing a lobster for that. Regardless of this restaurant, The taste of lobster meat is not that special.. I never eat it again. Btw, The service was awesome. Everyone was friendly. The hamburgers were also good. We ate muscles and the sauce was tasty. I wont go again but recommend if you like
Asena Özcan . 2024-03-27
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Such a lovely experience, my first time here. It was great, the waiter made it all even more lovely. Fernando and Irene
Fernando Cavalheiro . 2024-03-27
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Great dinner out! Thank you to Christian!
Isabella Madiedo . 2024-03-27
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the place had great food and great atmosphere! the service was attentive and exceptional. our server was christian and he was the best! thank you guys !!! you made my trip to london unforgettable :)
Bibi Martinez . 2024-03-27
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Expensive but worth it! The food is excellent, the lobster and burgers are really awesome. A bit strange concept but we will happily come back.
Luna . 2024-03-24
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The food was delicious (especially the plant burger) and the service was exceptional. The food came out very fast and all of our servers were very friendly.
Joe Cole . 2024-03-20
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Not that good and small portions for the price. You’re better off avoiding this chain and spending the same amount at a local place.
Matthew Mitchell . 2024-03-17
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States on the menu that allergies are accommodated. Sat down and ordered drinks, said I had a gluten allergy and was told there was nothing they could do gluten free, but I could have a burger with no bun and no chips! Rubbish!
Paul German . 2024-03-15
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CHRISHAN! Very Nice! Food is good as well
JHIHPIN CHEN . 2024-03-14
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Great place! Amazing lobster rolls and burgers, the service was excellent! Our server Christian was so kind. I defined recommend stopping by this place!
Maria Farah . 2024-03-14
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The service and the food were excellent. Christian our server was very kind. I recommend this restaurant.
Juan Emilio Farah Jiménez . 2024-03-14
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Christian took care of us wonderfully! Christian was a great waiter! Everything was delicious!!! The lobster roll…..wow!!!!
maria jimenez . 2024-03-14
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Christian’s service is first class👍
玫瑰小薇 . 2024-03-14
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CHRISTION is great Meals are of local taste Happy atmosphere
李亦非 . 2024-03-14
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CHRISTIAN Great service, great attitude, enthusiastic and energetic
林新展 . 2024-03-14
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Gaetano was an excellent waiter! I really enjoyed my time, he made me partners birthday so special
Ren Williams . 2024-03-12
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After reading the reviews on the Internet, I ordered the most classic 1.75lb whole lobster & lobster roll (lobster burger), and it was really delicious! The whole lobster is full of flavor, and the lobster burger is just right with the salad dressing! It is highly recommended that you must try it when you come to London! The fries are also very crispy and not too dry, and they go just right with the special sauce! The person who served us today was GAETANO, very kind and a perfect dinner🥣
Ju Chieh Chen (Ada) . 2024-03-12
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I had the lobster roll and B&L combo. It was delicious! christian1 The server was also friendly haha.
S W . 2024-03-09
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Wasn’t expecting much knowing that it’s a chain, but found it rather a great experience, especially when dropping in when the restaurant isn’t so busy in late afternoon for pre theatre dinner. Both the steamed/boiled lobsters and the roll/sandwich were much better than expected in quality than what you’d normally get at a chained restaurant. The croquettes and oysters 🦪 however were found lacking in many ways. The oysters were fishier than ones I’ve had (not sure if it’s the freshness or just the variety) and the croquettes were…to put it simply, boring and lacking in any lobster flavour. Overall though, I’d re visit for the vibe, ambiance, nice booth, hospitality and the lobsters themselves.
Iris Y . 2024-03-09
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Very good dinner, the beast burger was super delicious, and very well served by Christian, who was super friendly, helpful and fun.
Lorena López Nortes . 2024-03-09
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Great lobster and great service, thank you Gaetano
Marco Prete . 2024-03-08
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Good place with a good food! Thanks Gaetano 😉
Вікторія Ракус . 2024-03-08
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We were served by waiters Gaetano and Christian. Amazing service and food. I totally recommend this place.
Noels G . 2024-03-08
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We really liked the food and the service was great! Christian and Gaetano were lovely.
Raquel Melgares . 2024-03-08
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We really liked the place and the food. Christian and Gaetano attended us and were very friendly, they even charged my cell phone to continue the sightseeing route around London.
Marta Gonzalez Carrion . 2024-03-08
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The food was amazing…their amazing offers over the oysters and the cocktails were lovely… and thanks to dear Gaetano for his professional and amazing service.
Arsen Maratov . 2024-03-07
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Tones was amazing - will come back for when when I come back to London! Great vibe, great food!
Matt Koziol . 2024-03-06
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Tone is amazing!! Great food and atmosphere.
Lane Womack . 2024-03-06
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Gaetano has made our experience really positive and recommended a delicious cocktail for dessert. Will definitely return!
Natalia Mulley . 2024-03-04
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Gaetano was an excellent host, putting a friendly smile to a cold Monday! Food was very good and I have to say above expectations as cynically thought it would be "chain" quality, but genuinely surprised. Will go again.
Andy Mulley . 2024-03-04
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Decent selection of food available, though probably on the higher end of the pricing scale
Krishna Mistry . 2024-03-03
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We received excellent service from Christiani who was very helpful with our order, had patience with us & brought our food out with speed and care.
Rimsha Ahmed . 2024-03-03
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Christani was lovely and so helpful. He was an absolute pleasure to chat with and made us feel very welcome and helped us choose what to order. Loved it well defo be back here again
Ensam Mohs . 2024-03-03
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Tone the waiter is extremely attentive! Caring! And super efficient. He made sure we were always satisfied. We came with two kids and the 9 month made a very big mess and he was so helpful and friendly. Tone made our experience amazing Thank you
BucketN SPADEZ . 2024-03-03
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Very good global experience The food and the ambiance was great!!! Thanks to Christian for the amazing service
Yanis ALLAM . 2024-03-02
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Christian was great. Lovely food
RS . 2024-03-02
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Christian at Burger and Lobster provided exceptional service, enhancing our dining experience. Attentive, friendly, and professional. The food and atmosphere were fantastic. Highly recommend!
Yous ra . 2024-03-02
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Fantastic food, fantastic service, thank you very much to Gaetano for making us laugh and feel very welcome! Definitely one to come back to!
leia cameron . 2024-03-02
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Rhian is such a great waitress. Really went above and beyond to make sure we were comfortable and having a good time. Will definitely be back! :)
Amnah Haiderkhan . 2024-03-01
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Great food and Rhian was such a great waitress. Would definitely recommend!
Hamzah Khan . 2024-03-01
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Rhian was a babe loved her great service x
Sian Reynolds . 2024-03-01
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Great lobster and wonderful service by Christian!
Jenny Ip . 2024-03-01
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Always perfect at B&L, good is great, cocktails are top and our waiter, Christian was so nice and helpful today 😊🌷
Bianca P . 2024-03-01
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Christian is super good! Excellent service!
River Zhang . 2024-02-29
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Good food, great ambience. Got overcharged for brocoli without being told.
Panzani C . 2024-02-29
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Delicious lobster burgers, great mocktails, amazing atmosphere as well as super kind and professional service - special thanks to Christian who took a great care to serve us.
Alex B . 2024-02-29
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Amazing food and cozy atmosphere. Professional and friendly service from Rhian, lovely experience. Highly recommend :)
Wiki B . 2024-02-28
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Christian attended to us quickly and kindly, the moment he realized that we were Spanish he provided us with the service in our language. Very delicious food and the best service
Silvia Ortega . 2024-02-28
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We had a great dinner. Tone, one of the waiters, recommended us very well and was really nice. Will come back!
Mercedes Agreda . 2024-02-27
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Came here just to quickly eat by myself and my waiter Tony was very attentive and showed great hospitality making sure I got whatever I asked for asap. Thanks will be back, Gabriel.
Jim Bob . 2024-02-26
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First time visiting this particular burger and lobster. Best one so far, shout out to Rhian whom did any an amazing job in looking after us! 😁 xx
Ryan Cornell . 2024-02-25
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Super satisfied with Burger & Lobster. Everything was cooked to perfection, very well seasoned, simply great. Rhian was extremely attentive and friendly, amazing service! If all waiters and waitresses were like Rhian, the world would be a better place! Thank you so much.
Eliana Denkocy . 2024-02-25
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Good service, delicious food. Rhian was very friendly.
Lukas Weber . 2024-02-25
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Rhian was very attentive and she provided a great service!
G S G E . 2024-02-24
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Very nice experience. All staff are polite but Rhian stood out showing herself as very polite, courteous and helpful all the time.
Gerson Cisneros . 2024-02-24
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gorgeous service, especially the girl that served us called Rhian. thank you so much rhian and the rest of the staff
Orianna Cribbon . 2024-02-24
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Tone was super patient and provided great service throughout our meal. The restaurant had a good vibe too. Will definitely be back!
Eleni S . 2024-02-23
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Very good experience, recommend to everyone, (Rhian is the best🥰🥰🥰)
Astro-Naughty . 2024-02-23
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Had a combo half lobster and Tone was a super helpful person re my preferences for no fries or bun and subbing (for tiny extra 2:50) fries for their delicious broccoli I always love (plus need all the veg when eat out as I don’t bother cooking much at home - more the snack monster of cheese and ham). So burger came in lettuce with their usual delicious side salad. Spicy sauce is amazing also and not too strong for the lobster. I prefer steamed as less stuck to shell.
Jennifer Toettcher . 2024-02-23
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Rhian was a great waitress. So lovely and kind. Had a great experience.
Chandni Randhawa . 2024-02-23
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Rhian was very attentive and efficient. The food was great. We got a combo for two. It was fairly quiet around 4pm on Thursday. The music was a little too vibey and allowed above the table. Overall though, would recommend.
ilya383 . 2024-02-22
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Fabulous meal and great service from Rhian!!
Suzie Keech . 2024-02-22
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Food was amazing! Gaetano was very welcoming and gave a great service!
Elodie Oweis . 2024-02-20
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Tone was very attentive. Great food and amazing customer service.
J B . 2024-02-19
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Tone did very well made my friends and my experience great ,,the food was great and customer service as well .
Luis Daniel Cabral . 2024-02-19
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Tone is the best, for my first experience in that lobster and burger, I’ve super enjoyed it , thank you.
George C . 2024-02-19
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Great food and great atmosphere decently asked to be served by Gaetano will defo make you feel welcomed
Pavandeep dhupat . 2024-02-18
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Tone was a lovely server and we had a great time at the restaurant!
Alex Tay . 2024-02-18
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Our waiter was Gaetano and he continually checked we was okay and was extremely kind. Thank you.
Mahl . 2024-02-17
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Lovely meal, absolutely delicious! Our server, Gaetano, was extremely accommodating and friendly - cannot thank them enough!
Naomi Berry . 2024-02-17
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Fantastic service and our waiter Gaetano was great at explaining each of the dishes and helping us pick how to have our lobster grilled or steamed, we went for both!
Laura Batten . 2024-02-17
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Gaetano was an excellent waiter
Rhoanna Glenn . 2024-02-17
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Lovely meal with great service from Gaetano.
Maddy Forsyth . 2024-02-16
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Great food and service is awesome
Terry Winder . 2024-02-16
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Fantastic place and food - prefer Threadneedle building but Bread street is pretty central
Dale Pickstock . 2024-02-15
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Amazing service from Gaetano!!!!
Lauren Mcmullan . 2024-02-14
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I really enjoyed the food especially the lobster roll and the fries, the music was great and our service was really great from a man named Gaetano.
Noli Pagaduan . 2024-02-14
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Gaetano our waiter gave great service!!!👍🏾👍🏾👍🏾 Maitra De was very attentive Overall we had a great valentine's experience. Food was lush we thoroughly enjoyed it🥰 The only thing that was disappointing was the ladies WC. No toilet paper and menstrual bins overflowing ☹️
Juliet . 2024-02-14
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Gaetano was very understanding when I was over 30 minutes late and was very fast with the service and polite
Luke . 2024-02-14
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Amazing food, attentive and friendly team and so lovely with my toddler. Will be back soon!
Laura Hatton . 2024-02-14
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The cuisine at this establishment is outstanding, with attentive service and a warm demeanor from Gaetano. The combo lobster and burger are particularly noteworthy, and the oysters are fresh and reasonably priced during happy hour. I highly recommend it! Many thanks to Gaetano for the exceptional service!
secret account . 2024-02-13
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Had the best service from Rhian, a very welcoming soul. It was our first time and she gave us a great first impression. We eat Halal, so we were able to swap the burger in the Combo for 2, to a plant based option. It was a Birthday lunch, and Rhian went out of her way to make it memorable. Would definitely go again.
Sabrinah Khodabaccus . 2024-02-12
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Gaetano was lovely ensured my meal was to my liking despite my fussy ways.
Lisa Moynihan . 2024-02-10
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Lovely experience and had a great waiter Gaetano
Hilary Lingard . 2024-02-10
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No wagu burger available, at 7:00 in the evening, not too impressed with the food
nick hare . 2024-02-10
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Gaetano was very polite and friendly, the service was excellent and we will definitely be coming back.
R1XUK . 2024-02-10
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Had a lovely time! Thanks Gaetano for the wonderful service.
Jon Shearer . 2024-02-09
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Wonderful service from Rhian! We had a great meal.
OJW . 2024-02-09
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Delicious, well prepared and just right.
Dede Franz . 2024-02-09
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Gaetano provides an excellent service and charisma to go with it!
Charlie Tossell . 2024-02-09
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