Based on 2.271 opinions finded in 5 websites
Based on 2.271 opinions finded in 5 websites
Nº 3016 in 7028 in City of London, Westminster
Nº 38 of 69 Seafood in City of London, Westminster
Opinions
Nice food and dining is very nice
Shan shajal Babu joshy . 2025-03-18
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Probably among the worst food experiences I've been part of and the cost of the party didn't make matters any better. You can definitely go here for drinks but not for food. Stressful service as you barely finished eating before they took away plates and asked if you wanted anything more.
Felicia Aveborn . 2025-03-17
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The food and the personal was outstanding, especially Beatriz who was really helpfull at all times.
Jose Antonio Ford Pomares . 2025-03-16
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Good: Restaurant has a trendy vibe and food to match. Menu is simple. Staff attentive. Thank you Michaela and Mitt. The request by one of my guest for “rice” was kindly met. Thank you. The highlight of the evening was the after dinner drinks at the bar with the fab DJ and delicious cocktails. we left near midnight! To improve : Our arrival was met with quite awkward questioning by the security down stairs before we were allowed to board the elevator. My guests had to walk all the way back to the greeter to deposit their coats as no staff offered to do so. Loud music meant the staff were shouting when addressing the table which was rather crude. Portions are too small for the price charged. Wine list is short. No one checked allergies when taking the order.
Wee Lim . 2025-03-16
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I had already visited this restaurant, but on this trip we repeated with family. Cozy, quiet, delicious food. Excellent attention from the staff. Special mention to Beatriz, who explained to us all the doubts we had about the dishes and helped us at all times during the elections. Always attentive to us. Thank you very much, we will certainly repeat, here in London or in any other city in the world, since we did not know that there were more restaurants of this chain in other places.
JESSICA MARTINEZ PEREZ . 2025-03-15
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I was not prepared for the spectacle of this restaurant. The place is stunning, the food was exceptional and the service personal but not intrusive. We both had the pre theatre set menu, which was perfect, my friend is vegetarian and was overwhelmed by the food, the presentation and the flavours, in fact said it was her top tapas restaurant ever. All of the plates served were delicious, and the churros are a must !! Thank you for a wonderful experience
Patricia Crilly . 2025-03-12
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🤵🏻♀️ Service: it was outstanding, from the guy at the bottom floor who let me in the building, to the host that brought me to the table, to the lady taking care of my order and delivering my dishes. Nothing to complain, all was fantastic on that regard. 🥘 Food: I did enjoy my food, generally speaking, but I did have some not so pleasant surprises. My patatas bravas, although good, were a bit strange in presentation and seem to be very little in terms of size/amount. The croquetas weren't as delicious as I would expect but not bad. The razor clams were absolutely delicious, a must try. What was for me not good at all was the Rillette Pig, you can see in my pictures the inside of them, they weren't made of only meat but also some weird chopped parts of the pig that I honestly did not enjoy. The amount of cheese was very disappointing, too little that serving. 🍷 Wine: I tried two different options, one was Grenache from Spain, not delicious but good. Then I tried a Malbec from Argentina, that one was really good, I'd recommend it.
Daniel Guerra . 2025-03-11
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My friend and I dined with you on Wednesday the 5th of January and I need to give my deepest compliments to all the staff who took care of us during our visit. I didn’t catch the name of our waitress, but her knowledge of the menu was top tier and all of the recommendations she gave were incredibly delicious (I’m so glad we asked her!). All of the other staff who checked on us throughout the evening were also spectacular and impressively charismatic. It was a bit of a special occasion for us and I consider it to be one of my top dining out experiences of all time. You have a wonderful venue and excellent food, but your staff are absolutely second to none and truly deserve recognition for their hospitality
Grace Lederhose . 2025-03-10
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We loved the atmosphere and most of the food dishes. Certainly more food than we were led to believe. Outside on the terrace for a drink was fab. Would recommend but quite pricey.
Paul Savuto . 2025-03-09
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Great service and delicious food. Came with First table offer so beat the busy time, they were super nice and friendly with us. Favourite dishes were the peppers,machego&truffle croquetas and the octopus plate. Also, the churros is something you must try.
Barbara Madar . 2025-02-24
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Had my birthday brunch here and everything was fine but I wouldn’t go back. Aqua Kyoto next door had a dj, better views and generally a much nicer restaurant with great ambiance. Our table was dark with one window and it’s not what I expected. If you want a boring low key brunch then choose this place.
A H . 2025-02-23
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Amazing ,private room looked exactly as I wanted to ,food was delicious,service was perfect I enjoyed celebrating my birthday there,definetly will come back for another occasion when
Mariyam Adamsopiyeva . 2025-02-22
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Aqua Nueva provided an outstanding dining experience for our Food Club’s 21 members. The personalised service, exquisite Spanish cuisine, and elegant ambience made for a memorable evening. Each dish was beautifully presented, and the team ensured every detail was perfect. Highly recommended for exceptional hospitality and bespoke dining experiences!
Deepak Panesar . 2025-02-19
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Very expensive, wasnt a great experience regardless of if we’d paid £50pp instead of £150pp. Staff were friendly though and venue was nice.
Ryan Hanratty . 2025-02-16
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Amazing restaurant! Went with work collegues, and they treated us really well. Great location, gorgeous building and first-class service. Food was exceptional. Couldn't recommend it more. Will definitely come back, 5 stars!
Lorenzo Drumond . 2025-02-13
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Friendly staff, and great food :)
Edi L . 2025-02-13
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A Stunning Place with Authentic Spanish Flair. This place is absolutely beautiful, with an elegant décor. The menu offers a great variety of traditional Spanish dishes, each thoughtfully elevated with a unique personal touch. Every dish we tried was both delicious and beautifully presented. I recommend ordering 4 to 5 dishes per couple for a well-rounded experience. We had the Iberian ham croquettes, Spanish tortilla, octopus, lamb ribs, and pork croquettes—each one exceptional. The service was outstanding! The waitstaff was incredibly friendly, fun, and attentive. They ensured we were well taken care of, bringing out each dish in perfect succession, just as our waiter recommended, making the dining experience even more enjoyable. The pricing felt absolutely fair. Everything we had—including a shared Crema Catalana for dessert, a glass of wine, a Coke Light, and a bottle of water—came to a total of £145. Well worth it! I loved it and will definitely be coming back!
Sebastián del Campo . 2025-02-12
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Spent a beautiful evening at Aqua nueva. Everything was perfect, tastefully present delicious food. Would recommend! Special thanks for accommodating us as a group and offering a tailored experience.
Chaima Bentahar . 2025-02-12
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Delicious food. Lovely atmosphere. Amazing service - hosted our large work group and created a custom food menu plus name tags so was super seamless!
Jessica Grayson . 2025-02-11
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Dined here for a food club event and the experience was exceptional - staff were super attentive, food was delicious and the afro-house music created an amazing vibe! Would definitely recommend for a nice dining experience in London.
Natalie A . 2025-02-11
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5 star experience at Aqua Nueva, highly recommend the seafood croquettes & the team were very accommodating of our large work group!
Sophia Z . 2025-02-11
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I'm always weary of giving a 5 star review, but our experience at Aqua Nueva was worth of a few more stars. Food was superb (the pork loin was simply outstanding), they were incredibly accommodating of our large group and we were looked after with an attention to detail like I've never seen before. Come for the croquettes and the tortilla, and keep coming back again and again for the great experience.
Nacho Del Olmo . 2025-02-11
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Excellent customer service and the food was exquisite
Julie Ellis-Strong . 2025-02-08
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The Aqua Neuva bar and restaurant located just of Regent street is fantastic. The atmosphere, decor and ambience were amazing. Just stopped for a drink but can’t wait to return for a meal.
Tesh Singh . 2025-02-08
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Beautiful place but really tasteless dishes as they are supposed to be "Spanish", not worth their price.
costanza gherardeschi . 2025-02-06
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I wasn’t expecting to love it this much
Adein macramé . 2025-02-02
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Cannot recommend this place enough. The food was exquisite. The service was absolutely impeccable - Dansel was incredibly attentive and helpful right the way through the entire meal from talking us through the tasting notes of the wine pairings and helping us understand all the dishes - and the atmosphere was absolutely fantastic, warm welcoming and fun. Please give this place a go. You won’t regret
Joshua Riffkin . 2025-02-02
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This venue is a great place for dinner or a special occasion. The interiors are tastefully designed, well-maintained, and atmospheric. However, what prevents me from rating this place higher than one star is the prices of drinks at the bar. From personal experience, I understand that the craftsmanship and expertise of a bartender are important when preparing the most sophisticated cocktails. However, I also know that serving a simple shot of bourbon with cola and ice should not cost £17.82 in this place. Many much more attractive venues in London offer basic drinks at significantly lower prices while providing an experience that was completely absent here. Of course, I might receive a response from the restaurant saying that if I can’t afford it, I shouldn’t come or order a drink. But that’s exactly what will happen, I will never be a guest there again. Greed is certainly not a desirable trait in business.
M M . 2025-01-31
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Great atmosphere and location. I had struggled in the past to find a nice Spanish restaurant in London and I liked every dish here. They have some proper traditional recipes. Price is generally a bit high but in this case was also great since we went with a deal by First Table app
Manuel Gómez . 2025-01-28
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Great experience Bricky is great.
diogo rodrigues . 2025-01-26
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The rooftop setting made the evening special, and the food did not disappoint.
Yasir IQBAL . 2025-01-26
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The small plates were perfect for sharing, and everything we ordered was a hit.
Muhammad Naveed . 2025-01-25
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The service was very good - our waitor Ronak was very attentive. Very nice ambiance
Reenal Dias . 2025-01-25
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The food was really amazing, and Ronak provided a great service - always making sure to explain each dish and if we needed anything else on our table! The music and dim lighting were also just right!
Giulia Di Bella . 2025-01-25
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Pretentious, overpriced and terrible staff. So many issues I don’t know where to begin but first of all a major error by the waiter giving the wrong plate to someone with a nut allergy - thankfully we realised he’d got them the wrong way round but then he tried to deny it! This is NOT OK and could have been life threatening yet the management didn’t seem to care in the slightest. Staff not trained to advise on the menu - particularly problematic as so many dishes have descriptions of unusual ingredients or preparations. Are we supposed to guess? Asked for sherry to have with the tapas to be told they don’t have any - what sort of Spanish restaurant doesn’t have sherry? - despite offering 4 types on their menu. Then later the manager tried to lie to me saying they are all sweet sherry and wouldn’t be appropriate to have with food! What a joke! Fino and manzanilla are both bone dry by classification so she clearly didn’t have a clue. Useless staff and food was pretentious and overpriced. You can spend half the money elsewhere for a better and more authentic meal!
danb512 . 2025-01-24
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Yes, this is the 2nd time that I have Bern to Aqua Nueva and again the experience was very good, I bought my cousin with me yesterday, as it was her Birthday last week and she thoroughly enjoyed being in the restaurant too. Your Food was Amazing and thank you to Denzil our waiter he was very attentive and very nice. Also thank you to Josephina, who took our coats was very nice and also the front of houseman downstairs too, who I didn't get his name though. Thank you, we will be back sometime in the future to Dine with you again.
J DREWITT . 2025-01-24
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Every dish felt thoughtful and unique, like nothing I’ve had anywhere else.
Aalia Khan . 2025-01-23
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No sé por dónde empezar tantos problemas, pero en primer lugar un error importante del camarero al darle el plato equivocado a alguien con alergia a los frutos secos - afortunadamente nos dimos cuenta de que los había entendido al revés, ¡pero luego trató de negarlo! Esto NO está bien y podría haber sido una amenaza para la vida, pero a la administración no parecía importarle en lo más mínimo. El personal no capacitado para asesorar sobre el menú - particularmente problemático ya que tantos platos tienen descripciones de ingredientes o preparaciones inusuales. ¿Debemos adivinar? Pedido de jerez para tomar con las tapas para que les digan que no tienen ninguno - ¿qué tipo de restaurante español no tiene jerez? - a pesar de ofrecer 4 tipos en su menú. Luego, más tarde, el gerente trató de mentirme diciendo que todos son dulces de jerez y no sería apropiado comer con la comida! ¡Qué broma! Fino y Manzanilla están ambos secos por clasificación, así que claramente no tenía ni idea. ¡Sin embargo, debe ser el cliente quien decida qué quiere beber y cuándo! Personal inútil y buen pretencioso y sobreprecioso. ¡Puedes gastar la mitad del dinero en otro lugar para una comida mejor y más auténtica!
Danbfoodie . 2025-01-23
MORE AT TripAdvisor
Had a great experience being served by Ronak! Really nice waiter who recommended us dishes and was helpful when we booked via First Table. The food, specifically the black seafood croquettes were really delicious! The chocolate ganache with the orange bits with the churros were also a hit!
Mae . 2025-01-21
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Delicious food and great service. Ronak was very nice and professional. Thank you so much!
Andreu Pintado . 2025-01-21
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Amazing food and service! The black seafood croquettes were a standout. Ronak was incredibly attentive, making our experience even better. Plus, there’s an offer on First Table, which is such a bargain!!
Rachel Woo . 2025-01-21
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Very small portion sizes...very few dishes tasted good, most were just okay! Ambience is excellent but good portion, taste for the price was less than good...they could do so much better
Roh . 2025-01-21
MORE AT OpenTable
An amazing venue in the heart of London. Service - particularly from Ronak - was amazing, especially the care and attention he gave to presenting our cheese dish! Food really good and the venue itself is stylish and very appealing. Loved the outdoor terrace overlooking London - can't wat to go back in the Summer when not too cold to use it. Highly recommend for a special occasion or just as a treat!
Paul Mathersmith . 2025-01-20
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The vibe is relaxed but upscale, and the food is some of the best I’ve had in the city.
Ali Ahmad . 2025-01-17
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Dinner here felt like a treat after a long week. Everything we tried was full of flavor, and the staff made sure we had a great time.
AwAis ramay . 2025-01-17
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Stopped by for drinks and ended up staying for dinner—totally worth it.
Astana Aliya Ghousia Qadria Warsia . 2025-01-16
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Aqua Nueva is an excellent address! Easy to find, we were greeted warmly and escorted to our table. The Spanish cuisine is delicious, with a special mention for the cured ham. The atmosphere is pleasant and refined, thanks to a well-thought-out play of light. The servers are very kind and attentive. The rooftop offers a superb view, perfect for ending the evening. An experience that I highly recommend!
Camille Mln . 2025-01-15
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Elegimos Aqua Nueva para celebrar la Nochevieja, esperando una noche memorable, pero resultó ser un completo desastre. Comenzando con la comida: "mediocre" ni siquiera comienza a describirlo. Los platos eran sosos, poco imaginativos, y las porciones eran ridículamente pequeñas. Gastar 645 libras para una comida así se siente como un robo a la luz del día. En cuanto al servicio, fue francamente atroz. El personal era grosero, poco profesional y claramente abrumado. Tuvimos que esperar una eternidad entre cursos, sin disculpas ni intentos de compensarlo. Parecía que confiaban en la visión para justificar los precios escandalosos. El ambiente en general estaba seriamente falto de calidez y festividad, lo que es desconcertante para una celebración de Año Nuevo. Una gran decepción en todos los sentidos. Lo desaconsejo encarecidamente, especialmente para una ocasión tan especial.
Zoé C . 2025-01-13
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I expected to see the fireworks or at least the countdown music for the new year but nothing happened! also the tickets prices wasn’t including anything even drinks or sitting.
Shahad Alkholif . 2025-01-13
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Outstanding experience, wonderful food and excellent service. Will definitely be back again!
Claire Trevill . 2025-01-12
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Came to aqua neuva for brunch. The food was brilliant and high quality, drinks were flowing and we never had an empty glass. Ronak our server was very attentive and polite would definitely recommend.
Lauren . 2025-01-11
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Fabulous service and delicious tapas! The perfect Saturday brunch.
Mo Bolt . 2025-01-11
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Don't like the music. Great decor. Posh vibe. Good flavored food. Overpriced, but defo worth getting the 50% deal from Firstable
Qinglan LovesYou . 2025-01-11
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We were going to the theatre and didn't have much time, so the staff rushed our order through. They were all pleasant and accommodating.
Hilary Chadwick . 2025-01-10
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Decent venue good views. Cocktails were quite expensive at £18 each beer was decent value.
Anthony Carr . 2025-01-09
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Excellent meal, great service from Michela and her team however the restaurant was surprisingly quiet and lacked a bit of atmosphere 🥹
Nigel Preston . 2025-01-07
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I believe the highlight of it was the atmosphere. We were intending to go for the set menu but right off the bat when arriving we were told some of the ingredients weren't available which was a bummer. Service was average at first, but the second person who came in made it better. Food was ok, not bad by any means, but not great... I was expecting this to be a very good Spanish culinary experience but I guess my expectations were not according to the place. The place is great, lighting and the vibes are on point, also there's some good space to walk around and it doesn't feel crowded. I would recommend anyone to go just with the right expectations, it's average food and what you're paying for is the place itself I guess.
David Arguedas . 2024-12-25
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The advertising for the Saturday brunch is completely false. No live music, not even a dj .. no atmosphere , food was ok and staff were good but as there were only 3 other tables occupied they had nothing much to do. The worse brunch I’ve ever been to .. this was 21st December 2024
elaine macro . 2024-12-22
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Wonderfull experience. The Great decor was matched by equally great staff. Highly recommended. Went for the tapas will be back for the Japanese!
David Green . 2024-12-22
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Awesome wine selection and super friendly staff! They made us feel so welcome—such a great experience!
Alexis Gael . 2024-12-20
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This restaurant is gorgeous! Fresh, flavorful food, amazing cocktails, and a stunning atmosphere—perfect for a night out.
dika putra . 2024-12-19
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The food was amazing. The atmosphere was a little loud. We were here celebrating our anniversary and Maria has made it special for us. Thank you.
Lee Ping Soo . 2024-12-19
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Aqua Nueva offers a chic Spanish dining experience with a modern twist. Firstly, the service was exceptional. Despite us mixing up our scheduling—arriving a week early on a bustling Saturday evening—the staff graciously accommodated us without delay. Their professionalism and willingness to explain the menu and each dish added a touch of sophistication to our evening. Secondly, the food presented a mix of highs and lows. The octopus main dish was stellar; I had to hold myself back from licking the plate clean. My wife was looking at me weirdly while I was in throes of passion. Their renditions of patatas bravas and truffle croquettas were also impressive, though I wished for more than the few drops of sauce provided. The duck breast was tasty and not gamey at all but unfortunately became dry halfway through the meal. The pulled pork sliders were disappointing as the pork lacked salt and needed more seasoning, and the buns seemed undercooked or not properly browned. The ambiance is sleek and glamourous, featuring low-lit tables beneath an arched, copper-clad ceiling, creating a sophisticated yet inviting atmosphere for dates, work dinners or pre drinks before a long night out. While the overall experience was positive, the high prices for food that didn't blow my mind make me hesitant to return soon. However, Aqua Nueva would be a perfect venue for professional get togethers or special occasions where ambiance and service are paramount.
Vincen . 2024-12-19
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I had to organise our office Christmas party and this experience was given such an amazing feedback from the team. The mix of the japanese and spanish tapas food was amazing. Their selection of cocktails was also delicious after we finished a few bottles of their champagne. Service was top tier! As soon as we came in, we were ushered to the VIP area and waiters on hand waiting to serve us the drink we wanted. Beautiful setting with available outdoor space for those who vape or smoke. I'm not considering having more events there and looking at other offers Nueva has available.
Caxie Dagupen . 2024-12-18
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I had the pleasure of organizing an event at Aqua Nueva, and it was a fantastic experience. The food was absolutely delicious, and the staff were incredibly friendly and professional. The person looking after us was very polite and attentive, ensuring everything ran smoothly. At the beginning, there was a small misunderstanding, but the General Manager and another manager, Emanuele, quickly stepped in and resolved the issue with great professionalism and care. I truly appreciate their effort and support. I highly recommend Aqua Nueva for events—excellent food, outstanding service, and a wonderful atmosphere!
Natalia Llencautan . 2024-12-17
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My Wife and I had the most wonderful lunch with great food and the service was as good as I have had in any restaurant anywhere, thank you so much
Barry Turner . 2024-12-15
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We found the food pretty good but the service was definitely not worth a 15% service charge - we were continually having to hunt for a waiter and the wine service was pretty poor (more training required). The music was so loud that conversation was very difficult (we didn’t realise that basically the restaurant area is part of the bar/club). It’s obviously very popular with a young crowd who are more interested in social media than good food and conversation. Not for us.
Gillian Griffiths . 2024-12-15
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Theatre menu is ridiculously small portions, consider bumping up
. 2024-12-14
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A group of 4 of us came out for the bottomless brunch. The food was very good, much better than we have experienced with other similar places and the drinks were very good. The service was excellent, special shout out to Cande (Fernandes) who kept us entertained and made sure we had a good time. It was a little quiet when we first arrived but the atmosphere did pick up durning the afternoon/evening
Adrian Middleton . 2024-12-14
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Really lovely place. We had a pre theatre set meal which was very reasonably priced and delicious. Super convenient for Palladium. Delicious cocktails!
Alison Thomas . 2024-12-12
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A nice place to be with your friends on a night of party or celebration. The truth is I really liked going there to an electronics event.
Andres Av . 2024-12-11
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The service was top-notch, and the ambiance felt like a little slice of Spain! Delicious tapas and sangria, plus the staff made us feel right at home. 10/10!
Jonathan Pestana . 2024-12-11
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Fantastic Spanish food and even better service. The atmosphere is vibrant yet relaxing — perfect for a date night or dinner with friends. A must-visit!
Knightcords . 2024-12-10
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Absolutely loved this place! The staff was warm and attentive, and the cozy, rustic vibe made the experience even better. The food? Incredible! Can't wait to come back!
Gabriel Pedroso . 2024-12-10
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The reception team was so welcoming and professional, making us feel special from the start. The cocktails were beautifully presented and absolutely delicious. Add to that great food and service. They should have more lights honestly but the whole experience was great.
linh truc . 2024-12-09
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Great food and the staff was attentive, and the vibe was cool and yet welcome.
Patrick Souzaa . 2024-12-09
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From the decor to the dishes, everything was perfection. The lamb dish was a standout! Will definitely return.
Styve ofc . 2024-12-09
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Good food & good service, would go again
Angela Hunter . 2024-12-09
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The service from Michela and Cande was outstanding—they went above and beyond to make us feel welcome and cared for. Their attention to detail and cheerful attitude made the experience all the more enjoyable. Highly recommend Aqua Nueva for the fantastic team!The ambiance and music made for a perfect evening.
Jhonath Vido . 2024-12-08
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Great food and the staff was attentive, and the vibe was cool and yet welcome.
sem k . 2024-12-08
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Visited the place on Saturday. Loved the inventive menu and stunning presentation. We could not access the roof because of the storm but highly recommend!
Μαρια Σφλουγκου . 2024-12-08
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The food was exceptional, the atmosphere elegant, and the service flawless. Aqua Nueva is a gem in the heart of the city.
dayana carolina sanchez flores . 2024-12-08
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The place was very noisy, loud music, people shouting, I couldn't hear my wife and we had to shout to hear each other, the food quality was poor, for the first time in my life I paid a high amount and left the restaurant hungry.
Brian Falah . 2024-12-07
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super rooftop, very nice and beautiful view, good evening and good music limited choice of cockatils
Eléonore DAUSSE . 2024-12-02
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I was looking forward to returning to this establishment. However, the manager was extremely rude and lacked basic customer service. Information was misleading, and we ended up leaving the venue.
KishaJade . 2024-12-02
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This is the first time going to this place. It is huge and it has differents spaces. The bar, terrace, Aqua Kyoto restaurant and another área for dining in Aqua Nueva. We went for the menu of 65 pounds per person which is not worthy to pay. Nothing to do with Spanish food , I am spanish and apart from the olives ther rest is not spanish at all. The plates are so so small. Maybe it is better if you go for a la carte and try different plates. The music was extremely loud for dining. They should be able to control the differentes areas so the music is quiter while dining. The terrace is very nice with nice views and the food was good but nothing spectacular
Marta Calvo Mugica . 2024-12-02
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I don't know about the food, but it's a steal to have something. We already know that London is “expensive” but the problem is not the price. The problem is that instead of serving you a cocktail they serve you ice. That's why the next time they tell me and I'll bring my bottle. Maybe it is a Spanish food and drink restaurant but it is evident that they lack the atmosphere, The Spanish blood and vibe because we are not such mice. If you are Spanish, don't come and save the money for some good beers at the bar in your town. Besides, they charge you 7.95 pounds for the terrible service.
julia ortiz sola . 2024-11-30
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It was a quiet Monday, but the service was still perfect. We did the experience menu and it was good for the price. Surprisingly had nice wines via the wine pairing. Overall, it was a good experience, and I will come back! Thank you!
Victor John Cantor . 2024-11-26
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We had a wonderful experience in on the Aqua Nuevas private rooms for my brothers 30th Birthday. Food and drinks were great but the service from our waiter (so sorry i've forgotten his name) was second to none. He made our evening with how great he was! Thank you :)
Katherine Richardson . 2024-11-25
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The food is delicious, but the portion is very small :(
Paola Andrea Zuluaga Lopez . 2024-11-24
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Excellent food and excellent service
Natalie Richardson . 2024-11-21
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I came to this bar on 20th November 2024 at 8:30pm. The 2 women at the front desk were very friendly but the 2 men at the bar were not friendly at all. They seemed put off by the fact that I went up to the bar, but I went up because we hadn't been served on the terrace. I asked for cider and straight away they said "we have it but we don't have it" and then I decided I would choose a different drink and then all of a sudden one of the barmen said he'd go check for the cider and got it straight away. I clarified with the hostess if I could vape on the terrace and she said that I could, then when bringing our drinks the server told me i shouldn't smoke, but vaping is fine. Unprompted. Then he (very kindly) brought me my bag that I left outside, but he gave me a look and side eyed me... like I was stupid or something? Very unsettling atmosphere.
Karen Clarke . 2024-11-20
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RECENTLY: Updating my review as we visited again recently and this time the experience was utterly bad. Unfriendly staff, far too loud music that we had to shout to be heard, incredibly slow service - it was an hour before we had food on the table, and terrible food! The waiter tried to convince us that the dangerously salty prawn paella was normal- if you have to warn people before they order a dish, then you need to change the dish not double down that "that's how it's made". The portions were significantly smaller and dishes were either underflavoured or over salted. And despite asking how we wanted our meats cooked, came out with incorrect dishes. We didn't even bother with a second round of drinks or dessert. Utterly bad second experience. It was a real shame because I was particularly excited to revisit, to be let down so colossally. PREVIOUSLY: Such a wonderful experience! The location was ba little difficult to find as Google basically sends you across the street but once I noticed the aqua sign, I came to ask for directions and found the place! Nueva & Kyoto share an entrance. We were welcomed warmly at every step, and shown to our table. The decor was beatiful, the dj was great and the vibe was chilled and classy. Our server Magdalena was lovely and attentive throughout our entire experience. Glasses were never empty- be it water, wine or the delicious cocktails. Our table loved the tapas dining style - we were able to sample so much on the menu. Our faves were the hake, the manchego and the mushroom croquettes (the seafood one was a bit lacklustre), and the bikini sandwich. Apart from the croquettes which came as 6, everything was served in portions for 2. Sadly the seafood paella was sold out, which was a real shame for an early Saturday evening booking, and the lamb was lacking a little something. However the desserts were lovely! I loved the flan, and my guests were won over by the crema Catalana. The churros could have been a little sweeter to counter the dark chocolate sauce but the citrus marmalade was a great touch. We left very happy after taking many photos on the beatiful terrace of course. Thanks to the whole team for a wonderful and beautiful and DELICIOUS evening! We'll be back in the summer!
Maria . 2024-11-19
MORE AT Google
fantastic experience, no complaints, service, food and atmosphere all excellent.
Sara Barron . 2024-11-18
MORE AT Google
A wonderful Spanish culinary experience. In the private dining area adjacent to the main restaurant and cocktail bar ( which looked pretty cool too). Sponsored by the Spanish tourism team over from various regions it highlighted the depth of their superb cuisine with a large selection of sharing dishes, with options for seafood, meat and veg all stunning. Well worth a visit for a Christmas treat....or anytime you feel in need of a treat!
Derek Small . 2024-11-18
MORE AT Google
Just no! Paella was so salty, the staff were just unhelpful and atmosphere was not wecoming. We had the paella and service charge taken off the bill. I will NOT be going back to restaurant.
Kanke Ishaku . 2024-11-17
MORE AT Google
Food was exemplary - best tapas done “Michelin star” style I’ve ever eaten. Crab tostado and lamb chop were standouts, the latter accompanied by a vegetable purée and a delicate sauce. At mosh we r was odd as very dark at 1800 - guests were using phones to read the menu and the menu was printed in a light gray. The room is large and you can see every table. Maybe this appeals to young things but the average age of the early diners seeing the show at the Palladium was circa 65. Wine was superb (see photo) though somewhat overpriced - I bought a case from the wine society for £18 a bottle and paid £82 in the restaurant; so that’s probably a 5x mark up on the cost to the restaurant. Still highly recommended and staff were friendly.
Martin Ellis . 2024-11-14
MORE AT Google
Aqua Nueva ofrece una magnífica experiencia gastronómica española en el corazón de Londres. Desde el momento en que llegué, me recibieron con cálida hospitalidad y un servicio atento que hizo que la noche fuera inolvidable. El ambiente es elegante y sofisticado, y las vistas de la azotea añaden un toque especial. Cada plato que probé estaba lleno de sabores auténticos: desde las tapas hasta los platos principales, todo estaba cocinado a la perfección. El personal estaba muy bien informado sobre el menú, ofreciendo recomendaciones que no decepcionaron. Realmente uno de los mejores restaurantes en los que he estado. Muy recomendable para cualquiera que busque disfrutar de una cocina española de alta calidad en Londres!
rc . 2024-11-10
MORE AT TripAdvisor
Came before dinner time so it was nice and quiet. The service was good, and most dishes were fine. Churros were nice and the octopus was cooked well. We also got the seafood paella and the waiter said it was salty (which we thought would be fine) but that was an understatement; it compared to eating the ocean with each bite! Could not finish it.
Lena Alex . 2024-11-09
MORE AT Google
Was horrified when we arrived at the restaurant to discover it was basically a nightclub, complete with a DJ and thumping bass. Super-dark and super-loud is not my cup of tea! But was thrilled when they led us to our table in a much quieter room. Most of our food was amazing, especially the house-made cheese and the jamon croquettes. We had THE best server we’ve had in 6 weeks in London. I wish I remembered her name. She had straight hair and glasses. She was so on top of everything. Kindly tolerated our indecisiveness, brought out food and drinks at just the right pace, and kept our waters filled throughout the meal - hoorah! Sorry to be a demanding American, but so often servers here demand your entire order immediately upon arriving at your table for the first time; then dump all your food on you all at once; and leave you begging for 2 ounces of water. Thank you for the outstanding service!
Allison Zimmerman . 2024-11-08
MORE AT Google
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