Based on 2.153 opinions finded in 5 websites
Based on 2.153 opinions finded in 5 websites
Nº 2446 in 7028 in City of London, Westminster
Nº 33 of 69 Seafood in City of London, Westminster
Opinions
We had the Saturday brunch menu and it was fab and great value for money. The staff at the restaurant are always friendly and attentive. Overall, always a good experience
Karolina D . 2024-10-13
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Very nice experience in this restaurant Very good menu Very kind and helpful staff Classy restaurant Good atmosphere
Angélique Bounseng . 2024-10-13
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I went to aqua nueva on Saturday night with my friends. For a starter we ordered one bottle of rosé wine. Then my friends ordered patatas bravas the taste was spicy but delicious. I ordered croquettes manchego cheese and fish, it was crunchy! Loved it! The place is beautiful to take pictures and have fun with friends. The place has a DJ on weekends. Aqua nueva is expensive, but the food is good and the waiters are friendly.
Gloria De leon . 2024-10-10
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Amazing food, great service and dj!
patrick morelli . 2024-10-10
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The brunch launch was delicious, great music and hospitality
Felisa Bueno . 2024-10-08
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The place and service are very nice, the food arrived quickly and was delicious, I really loved the starters. I loved the DJs 🥳
Camila Cano . 2024-10-08
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Great vibe and great food in a stunning location! Well done to the whole team, we will be back!
Dario Schettini . 2024-10-08
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Very nice food, not soo expensive considering the venue and the location. The blonde lady serving us was very polite and knowledgeable about the menu'. We will definitely visit again.
paolo rivieccio . 2024-10-04
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I had an amazing time in Aqua Nueva! The service was impeccable, with staff going above and beyond to ensure we were well taken care of. The food was absolutely delicious—every dish was flavorful, fresh, and beautifully presented (Rack of Lamb, Dry-aged beef and prawn paella) I highly recommend this place!
Ami Wodson . 2024-10-02
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Hate writing negative reviews but feel people should be warned. The decor and views are nice but the food was possibly the worst we’ve ever had whilst dining out let alone in a restaurant in central london. We had the taster menu for £60. The taste of the food was absolutely appalling. Every dish was tasteless, freezing cold and so tiny that we left absolutely starving. First bite into a desert one of my friends pulled a hair out which was just the final straw for us. There are so many amazing places to eat in London but honestly this is not one of them. We did share our dissapointment with the manager. She was lovely and very apologetic and handled our complaint well but it completely ruined our trip to London as it ended on such a low and after dinner we were still so hungry we had to go elsewhere and order more food. I’d strongly not recommend unfortunately.
Hayley-Grace C . 2024-09-29
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The place looks amazing and the bust bar area was bustling. The first and most noticeable element was the dinning room was very cold compared to the bar, so much so we had to keep our jackets on. The food was traditional Spanish dishes with a twist but the flavours were really quite average, if had far better is quite inexpensive restaurants in Spain. The Drinks from the bar were very slow and taking our orders the same. The food came out promptly though. I am afraid we wont return.
Alex . 2024-09-29
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Lovely Spanish brunch in a great setting with a roof top terrace and live Mexican music. Staff were very friendly and food was delicious.
Susie Longford . 2024-09-29
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The Aqua Nueva is a place you ‘discover’ (not least because the stated address is 240 Regent Street, but the entrance is around the back). Once there you take the lift to the fifth floor which opens onto a stylish, discreet, well-judged environment with plenty of space and buckets of atmosphere. The food is truly imaginative, creative and thoroughly delicious. Go for two small tapas plate per person plus one main. Absolutely have the pulled pork buns and home-crafted cheese and leave room for the Tuffon Soufflé. A terrific find.
Nei Taylor . 2024-09-28
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The Aqua Nueva is a place you ‘discover’ (not least because the stated address is 240 Regent Street, but the entrance is around the back). Once there you take the lift to the fifth floor which opens onto a stylish, discreet, well-judged environment with plenty of space and buckets of atmosphere. The food is truly imaginative, creative and thoroughly delicious. Go for two small tapas plate per person plus one main. Absolutely have the pulled pork buns and home-crafted cheese and leave room for the Tuffon Soufflé. A terrific find.
Neil . 2024-09-28
MORE AT TripAdvisor
Brilliant service, amazing food and the venue is beautiful. Could not recommend enough!
nima mirfakhraee . 2024-09-20
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Perfect location as visiting the theatre opposite! We booked a table on the rooftop before our meal…enjoyed the food immensely! All dishes were superb! Service excellent too! My only gripe was that they put all the diners together instead of spacing us out a little. It was very quiet so this could have been done easily.
KatyKoughdrop . 2024-09-20
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We came on a quiet Monday evening. It was perfect after a long day. Every bite was surprisingly delicious so we kept asking for the menu to order more. Even dishes I wouldn’t normally order, I tried here because I wanted to see what they’d do. Lamb, duck, pork, turbot, crab, prawns, ham, sardines, churros and Catalan crème.
Bryan McCann . 2024-09-17
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V . Good … small plates are small !!
bryan mathieson . 2024-09-11
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We had a wonderful meal at Aqua Nueva. Lovely staff, great cocktails and amazing food...we especially liked the cheese tapas, the Rack of Lamb and the Pork Tenderloin. Our only comment...is the restaurant is v dark...to the point where several parties (including us) were having to use the torches on our phones to read the menu...despite there being candles on the tables. The food exceeded our expectations. Very good service too by informative staff. Thank you.
ange afonso . 2024-09-01
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Excellent and attentive service all evening - great venue with wonderful views across this part of London. Highly recommended!
Sheree Nolan . 2024-08-28
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Very good tapas, wine and service
Mark Skinner . 2024-08-25
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love it, high quality food, great live music ..perfect brunch
Angelica Mendez . 2024-08-25
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We had such a great time over lunch on the terrace . The staff were excellent , matched by the food and wine on offer. It brought back many fond memories of trips to Spain . Muchas Gracias .
Malcolm Chumbley . 2024-08-24
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What an infuriating displeasure to see an absolutely cramped rooftop space yet advertise their business collaborating with Patron for a spacious brand-inspired rooftop installation. Please take down your advertisement if you don't actually put it up for long-term. Disappointing and ridiculous photographs of drinks on the website that don't actually exist when you make the order. Deceiving and misleading. What a fraud!
Impeccable Taste . 2024-08-24
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Wonderful food, very attractive presentation, attentive staff.
Barbara Smith . 2024-08-23
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We had a very bad start to our Aqua Nueva experience on 22nd August. I had booked a pre theatre menu for two, at 5:30, as per the website. Firstly the grumpy person on the main reception did not seem to be able to find my booking, then she told me it was. bar booking for drinks and bar snacks. I told her this was wrong and showed her my Open table booking form on my phone. She refused too accept what I was saying and the young man who had initially welcomed us then showed us to a terraced seating area, insisting that we could have the menu we had booked for here. We ordered drinks. Then spoke to the waiter about ordering food from the theatre menu. She told us we were sitting in the wrong place and this menu was not available here. She disappeared for several minutes. Eventually after about 20 minutes someone came and told us we were sitting in the wrong area and needed to move to Aqua Nueva. As we moved through the restaurant we encountered the same unpleasant woman at the reception desk who again told me she had explained initially what we could do and that there was no problem!!! Finally the head waiter from Aqua Nueva took us to our table. then things improved. Waiting staff in the restaurant were well trained, knowledgable and pleasant. The food was delicious, and we enjoyed our meal once we had got over feeling very angry and upset about how we had been treated. The head waiter apologised and checked in with us that all was ok now, we said it was. We finished our meal in good time to get to the theatre. Sadly no one thought to offer any recompense for the poor treatment we received initially. Even a small reduction on the bill would have left me feeling heard and would make me want to go back. At this point in time I would not recommend for anyone to go to the Aqua restaurant complex due to their lack of front of house customer focus and care. I was and still am extremely angry at how we were treated. This was part of a special birthday celebration for my partner, and it was spoiled by arrogant and unpleasant staff and lack of customer care.
Karen Flatteau . 2024-08-23
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Fabulous roof terrace. Super attentive staff. Lovely experience.
Susie Puckett . 2024-08-22
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Great rooftop terrace. Right in the centre of the city but it felt like an oasis. Only had drinks but the meals looked amazing
Dion Cunningham . 2024-08-21
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Amazing place to take love ones and family/friends to enjoy fantastic Spanish dishes
Dean Smith . 2024-08-18
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We enjoyed our visit but it should be clear when booking on Open Table that only the brunch menu is available. We were expecting to be able to choose from the lunch menu
Gill Balfour . 2024-08-18
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The terrace is very nice as well as the cocktails. But if you expect good food DO NOT COME HERE!!! Food is overpriced, tiny and terrible. Pretentious is the first word that comes to mind.The Manager is very rude.
Stef . 2024-08-17
MORE AT TripAdvisor
High quality Spanish food in stylish beautiful surroundings. The only thing missing was the sunny/warm Spanish weather
Marcelona11 . 2024-08-08
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First time. to visit - Food was very tasty, and our waiters were very informative - went for lots of small Tapas dishes. Service was really good and will be returning. It was an early slot 5pm, so I am sure at later times it will feel busier and livelier but liked the whole look and feel.
Geraldine Higgins . 2024-08-07
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Ordinary food. Staff was fine but the fifth floor receptionist was quite rude. Very corporate but setting is nice.
Mike Ward . 2024-08-05
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A good vibe and a great experience! 👍🏼🥰
Constantin Cosmin Slatineanu . 2024-08-04
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This was a really disappointing meal. Whilst the service was great, as soon as we arrived we were taken to a table in a very dark room not even close to the famed view over central London, despite the restaurant being advertised as 'al fresco'. I asked if we could sit on the terrace but was told no it was standing only, however when we left we went to look at the terrace and saw people sitting eating there. The website ought to state that this is absolutely not "rooftop tapas", but indoors and you could be a very long way from the windows. The paella we ordered (which was described by our waitress as a speciality of the restaurant and quite a unique prawn-showcasing dish), was visibly burnt on arrival, and we were too astonished that the waitress hasn't seemed to notice as she put it down, to say anything. We had to scrape the rice off the pan. Yet on top, the three prawns were very mushy and hadn't been de-veined. And when we removed the head from one, it disintegrated into brown mush. Definitely not fine dining. The waitress was kind and said she would bring menus so we could choose something else, but we were not offered a proper apology or any e.g. complimentary drinks. It was a lovely sunny day and had we known we were going to be seated indoors we would have booked elsewhere. It was a waste of a special evening; we live over 200 miles away and rarely visit London. I would not recommend this restaurant. It's astonishing the difference between the tapas dishes (really beautiful and tasty) and the paella (worst ever, and there's no excuse for serving burned or raw food surely?!). I really hope this feedback leads to a review in the kitchen so no other diners experience what we did with undercooked prawns, although interestingly, I read another negative review stating exactly the same problem with the prawns being served undercooked and not de-veined, and so clearly no action has been taken, which is frankly bizarre. Nobody is above improvement.
Rumina Önaç . 2024-08-03
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Advertised as ‘al fresco dining’ online, we were told on arrival it was standing-only outside. The tapas was superb, service prompt, and staff kind and knowledgeable, but our paella - which we had ordered as a celebration - was visibly burnt, and the prawns on top were undercooked and had not been de-veined. One prawn head was literally brown mush inside which was very unappealing. We had travelled 200miles for the meal and were really disappointed. It was a sunny day and had we known the table was inside in a very dark room and not even close to a view, we would have cancelled and gone elsewhere. If you’re looking for a rooftop table to enjoy food outside in the sunshine, definitely go elsewhere.
Rumina . 2024-07-31
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First time at Aqua Nueva, but we'll be back! Excellent food, service and atmosphere
Doug MacLennan . 2024-07-29
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Atmosphere was great as I was there for Indigenous dj set, other than that the bar service inside the restaurant was not great, I wanted a mocktail and he couldn’t make me one. I then asked for an orange juice which tasted like water and he charged me £13 for it, apparently it’s because this includes a service charge. Which makes no sense.
Rema Alrifaie . 2024-07-28
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Fabulous lunch - a wonderful place to spend a sunny afternoon. Great service, nothing was too much trouble. Food was delicious; a very different tapas experience. Will definitely be returning!
Jane Hirst . 2024-07-26
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Wonderful roof terrace overlooking the rooftops of London and beyond. Gorgeous Spanish Tapa's, Rose wine from Spain, Extremely helpful staff. Just lovely, look forward to returning soon.
Carole Lawrence . 2024-07-25
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Firstly I would like to thank Michaela and Beatrice, their attention and service was exemplary, from the moment we walked into the building we were treated as though we were celebrities, everyone was accommodating and very kind. The food was lovely, we couldn’t fault anything, every element was amazing. Thank you
Rebecca downing . 2024-07-24
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Had an amazing time, food and drinks were great most of all the service we got from Krish made the experience even better. Made us feel at home
S Fabbri . 2024-07-22
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What a place! Our waiter Krish was amazing! Thank you for your recommendations! I will definitely be back with more friends!
Ami W . 2024-07-22
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Delicious food and the best service I ever had by krish.
pavan kalyan . 2024-07-22
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Thankyou Krish Great service See you later
Greeshman Burugu . 2024-07-21
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What a night!! Yesterday we had a lovely time outside the terrace, we had few drinks, they were outstanding, our server Krish was unbelievable !!
Gabriel Allard . 2024-07-21
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I had a great time here, very impressed with the service by Krish I must say!
Zara Khan . 2024-07-21
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What a restaurant! we had the best time, the food was amazing, the atmosphere and decor is lovely, many thanks to krish for his service, you're lucky to have him on your team. Thank you!
Kartik Nagbhidkar . 2024-07-21
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Thank you krish for your service.. see you soon!!
rajashekar raj . 2024-07-21
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Amazing evening! The vibe was really enjoyable. Lovely service by Krish(?) i hope i spell it right! Will be defnelly soon!
edoardo brandolini . 2024-07-21
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Thank you krish! Fantastic service.
Parthiv Vinay . 2024-07-21
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Food was amazing best service by krish
nikhil gudipati . 2024-07-21
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Aqua Nueva is a gem in London. The food was superb, and the atmosphere was lovely. Krish, our waiter, made the evening special with his great service. We’ll be returning for sure!
Lucia Marinelli . 2024-07-21
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Had a great dinner at Aqua Nueva London! The food was delicious and the place looked amazing. Krish was so friendly and helpful. Will definitely come back!
Sarah Caroppo . 2024-07-21
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Beautiful food and our Spanish host was soo knowledgeable about every dish she was excellent! Will definitely be back again soon
Emma . 2024-07-21
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i had my best experience ever! krish made our night incredible he look after us the whole evening and he made sure we were okay all the time! such an amazing guy thank you so much for your time we will definitely come back
Federica Tomei . 2024-07-21
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We had a great night, and we will definitely be back, Paola , our server made our experience 10 times better, great service!
Paola Giannobile . 2024-07-21
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We came yesterday at Aqua Nueva Terrace for a drink, we had a few round of drinks, we had a lovely time and the vibe was incredible, we were looked after Krish, his service was outstanding!!..
Saibharadwaj . 2024-07-21
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Service provided by krish was good on the terrace. krish was very friendly and attentive.
somesh mk . 2024-07-21
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We came yesterday at Aqua Nueva Terrace for a drink, we had a few round of drinks, we had a lovely time and the vibe was incredible, we were looked after Krish, his service was outstanding!! I'll definitely come back
phanidhar . 2024-07-21
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Good service was by krish with excellent ambience with a friendly staff
vamshi vamsharaj . 2024-07-21
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Had a great time in the bar krish was very good by his service had fun with all my friends food service was on time I appreciate krish especially
davara praveen . 2024-07-21
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Excellent service and friendly staff specially Krish is excellent 👌👌 looking forward to come again
gaurav hapani . 2024-07-21
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First time on the terrace, wonderful view. I ate very well but above all the service from Krish was impeccable. I will definitely go back
Simone Guida . 2024-07-21
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Popped in last week with a friend for snacks and drinks. Great drinks selection and the food was very tasty. Service was excellent, especially our server Krish. Will definitely return.
Coach Sunny Patel . 2024-07-21
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Good service by krish I was with my family and good drinks and it was good time spending over there.
Alex Rodrigues . 2024-07-21
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It was amazing last day good environment by staff and especially krish service was very good… Willing to visit once again thanks
Abhi Reddy . 2024-07-21
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I'd want to thank our cocktail waiter for going above and beyond to ensure that our experience was exceptional. Their sincere welcome and excellent service made all the difference. Definitely going again
Eli Nazifi . 2024-07-21
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Wow, what a surprising gem! the food is delicious, the prices are very reasonable, the variety of dishes is amazing, and the service is great specially krish.
Sanjay Nagbhidkar . 2024-07-21
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We had some snacks on the terrace and everything was amazing, our server Paola was on top of us and very attentive! Thank you
Kristen Bills . 2024-07-21
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Great terrace view,amazing cocktails.outstanding service from our waiter Krish.will be back again
Galina Kuliomina . 2024-07-21
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Best rooftop in London! Krish was our server thank you for providing such a great service!
Sowaowlgufo . 2024-07-20
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We were very happy ,food was excellent,great atmosphere, especially the service,the waiter Krish was there to fulfil our wishes.
strutzulive ok . 2024-07-20
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I've had a great time here, the atmosphere is fantastic and the food is great . The service is outstanding, we were looked after by Krish who was very friendly and attentive. Krish also created bespoke delicious cocktails according to our tastes, as well as the ones on the menu. He really went above and beyond for us!
Dhivyah Thiagalingam . 2024-07-20
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Really great rooftop in London! The vibe is good and it’s perfect for a sunny day. Krish was serving us and he did a brilliant job throughout the evening - thanks Krish! Definitely will be coming back.
KA Kaan . 2024-07-20
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Great evening in an amazing location with my friends. The cocktails were a different class. Was served on the terrace by Krish who managed to get us a table and went the extra mile to make sure we had a lovely evening. Would recommend to all !!!
Tia Gallagher . 2024-07-20
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Krish, was an amazing bar host. Definitely recommend the rooftop terrace
Heema Sudra . 2024-07-20
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Not my usual scene but I wasn’t disappointment the roof terrace was incredible and the cocktails were in a different class. Big shout out to Krish who went above and beyond to cater for myself and my pals. Will be back for sure.
Liam M . 2024-07-20
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Very happy to eat in this beautiful place…and Krish the service guy was very helpful and friendly ✌🏼
Mario Taci . 2024-07-20
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Great cocktails! Great vibe the server Krish was wonderful!
Fab Farahi . 2024-07-20
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Best place in Central London. I bring my beloved people to Aqua Nueva because the service, food and drinks are unmatched. Special consideration to Krish who is one of the most attentive and nice guy I run into.
Manuel Hernández . 2024-07-20
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I had a pleasure of dinning at Nueva. Food was was very impressive. My favorite was Prawn paella but also lamb. Beatrizz was our waiter ,she looked after us well. Cant wait to be back ! Thank you
Moses B Penaflor . 2024-07-16
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Great food, great vibe, the service was stunning. Our waiter Krish was lovely and very attendant. Definitely will come back!
OMGchannel . 2024-07-15
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Paola great; tasting menu faultless; Mateo Garcia Alvarez came over twice re the cod dish which was lovely and this dish as all of them was sublime. The latter two let down by a very tall dark waiter with a beard (to try to identify him) who replaced my spilt drink (because he was hassling me to pay as you go!), grudgingly in tone, with the ‘exact’ amount that was lost. Why wouldn’t you give a full glass? Just small-minded and petty - particularly given close to £400 was spent there. There’s always one who lets the team down. Shame.
Lucy Mary Wood . 2024-07-14
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There are two restaurants/bars with amazing views on Oxford Street. I went to Aqua Kyoto last time and loved it. This time, I tried the Spanish restaurant next door, Aqua Nueva. The décor is modern and chic with Spanish characteristics. There’s a big bull statue at the entrance, which I think is artistic and very cool. We went for their Brunch Menu with drinks option and I had: Rustic tomato bread,Chorizo iberico, Manchego cheese and Padrón peppers (my favourite!). These are classic tapas, but they tasted really good. We also tried other very tasty tapas also included in the menu: Goat’s cheese marmalade and Iberico ham,Fried cod with tartar sauce and langoustine Gilda and beef skewer with potato spiral. Personally I like seafood and the flavours of those tapas were well-balanced and delicious! The main courses were very impressive. We tried Braised beef short rib with potato gratin and pan-fried salmon with grilled seasonal vegetables Both dishes had a great mix of flavour, and I enjoyed it very much. There is one dessert on that brunch menu which is glazed churros with orange marmalade. I'm not a fan of overly sweet desserts, but the orange marmalade had a slight bitterness that balanced the sweetness perfectly. I really liked it. Service was excellent. The staff were super friendly and helpful. There was a live band playing Spanish and Southern European-style music, which added to the great atmosphere. I’ll definitely come back!
Yixing Wu . 2024-07-14
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very nice dinner with my family . Paola did really good service amd treat us very good !!!
MH Ripon Ahmed . 2024-07-13
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The food and the service was amazing!
Milton Gomez . 2024-07-13
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The worst food ever for this price!
ste po . 2024-07-13
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Great service. excellent food.
subas gautam . 2024-07-13
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Our waiter francesco was amazing he gave us the right suggestions and the food was amazing
Ashish Anil . 2024-07-11
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Been here a few times and I have to say the same black haired sour faced girl who hates her job has either been on the door or has seated us from outside the lift sadly. The remaining staff were professional and extremely courteous ! Francesco does the best cocktails - an expert ! Their cocktails are awesome! Apart from sour puss it’s a beautiful venue for work events or friends gathering, cool vibes
M Col . 2024-07-11
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We tried the new brunch menu and everything was amazing. There wasnt a single part of any dish that we didnt enjoy and the food was plentiful! There was a 3-peice band playing during lunch, which was fun and added to the atmosphere. Highly reccommend trying this, I will be back!
Gemma Maidlow . 2024-07-09
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Great experience as usual at Aqua. And great service from Krish ! Always happy to go back ..
Zac Ben . 2024-07-08
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The best sushi and bottomless brunch in London - you would pay over double this in other equal restaurants in London. Highly recommended! Amazing service from Ana and the team 🥂
Rhys Thomas . 2024-07-07
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Denzel’s service was faultless. He was attentive and not overbearing, he made the experience. He was there when we needed him and that it invaluable
Luke P . 2024-07-05
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The music was very loud in the bar. We asked to be inside in the dining area if possible, and although it was empty (only 2/3 tables seem reserved) out of the two big dining rooms at 5PM, they rejected us. We left. Terrible service for the price tag, would expect better. Just another fancy place in londonr with no class and professionalism
Adriana Ontiveros Hernandez . 2024-07-03
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Aqua Nueva offers a delicious and authentic brunch experience, with a team that will take excellent care of you. I highly recommend Aqua Nueva not only for brunch but also for lunch and dinner.
eva harmati . 2024-06-30
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Our beloved Petra gave us a nice table, we loved her attitude and her smile, she was amazing ,we loved everything from the ambiance….then our server Grace,she looked after us to make sure we had a great evening and everyone to have fun…. We will definitely come back…. Appreciate those people from your staff because they make our evening so enjoyable!!!!!…….
Laur Vlad . 2024-06-25
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This stunning rooftop will create an instant, serene escape from the crowds and busyness of Oxford Street. The staff are exceptionally professional and attentive. The food is deliciously crafted and served with flair. A gem, a stones throw from Oxford Circus tube.
Michelle Burns . 2024-06-22
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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The service at the restaurant was shockingly bad. It’s unclear what criteria the waitstaff use to decide how to treat their guests—maybe they flip a coin, or perhaps they judge based on appearance. If you're a tourist dressed in casual, comfortable clothes without flashy designer logos, chances are you'll be treated poorly. Initially, you might be greeted warmly and your food served promptly. But when it comes time to pay the bill, everything changes. If your Apple Pay happens to fail (even if it's due to their terminal), you'll get judgmental looks as if you're some kind of beggar. They’ll continue to treat you this way until you pull out a physical card to pay. After payment, the server will simply turn their back on you—no "thank you for coming," no acknowledgment of the terminal issue. They’ll just walk away without a goodbye. Honestly, we were lucky not to get a kick in the back on our way out. I've experienced bad service before, but this was a first. It was so frustrating that I had to go back and tell the server directly: the food was good, but the service was terrible.
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