Smile Cafe in East Riding of Yorkshire

Have passed by many times and dropped by for some poultry feed and to look at what was on offer. Basically not a lot. Limited range in shop which was overpriced. Restaurant or more like basic cafe was nearly empty and lacking character. To cap it all the owner was extremely rude and certainly does not know how to attract new customers. will not be going back !

Staying at the campsite again but the café is open to everyone! Pre paid all day breakfast for 4 adults. Local fresh ingredients which set us up for the day! Two sausage, two eggs, two bacon, tomatoes, mushrooms, black pudding, beans, toast with tea / coffee or orange juice … smaller options available! Good service - what’s not to like! Use it or lose it.

Café was great for breakfast. The men has the biggest breakfasts there was and needed a mid morning snooze afterwards! The scones were a little dry but came with plenty of butter. They have a lot of events on so worth checking out. Farm shop was low on stock but there again with a storm babette here you wouldn’t want to be overstocked. Plenty of locally sourced produce. Would return and recommend. Friendly staff and clean.

Came here a calm wednesday afternoon. A generous cup of decaf coffee and a slice of a deliciously moist fruit cake. Well worth a visit.

Loved everything about The Mile Cafe, the Farm shop and the Campsite. Stayed 21 nights. 5 Stars Highly recommend

Really helpful and friendly owner. Even though the cafe was shut they sold us ice-cream and were happy for us to sit out and use the playground. Thank you

We had noticed on an earlier visit how good the breakfasts looked so my husband was keen to try. Fortunately the breakfast is sold all day so we ordered it for lunch. We werent disappointed. Everything was freshly cooked . The eggs were golden yellow , the bacon and sausages delicious. . My bacon bap was also delicious with plenty of local bacon. The staff were friendly and welcoming. It was such good value we decided we will definitely be back to have again

Had tea and scones with a friend before setting off on a dog walk. The scones were delicious, still warm and huge. The service was friendly and my dog was made welcome.

We've been quite a few times over the last few months. Really great breakfast. Very friendly service. Very accommodating about dietary restrictions. Outside seating area also available.

Supported Smile Cafe for several years. On last visit ordered lunch for us plus coffee and tea. Our toddler had his own food. This was reported to owner Colin by waitress. Owner came out to us visibly angry and aggressive saying he runs a business and signs saying you cannot eat your own food. Pointed out we had ordered lunch and drinks. Very poor and never been back. But just one experience and prior to the incident a regular destination.

Was absolutely gutted.. ordered afternoon teas for two adults who were isolating to cheer them up.Wish I'd made them a packed lunch myself when I saw what had been made,the "afternoon tea" consisted of a handful of finger sandwiches (suitable for children!)about 8 crisps,2 small scones with jam+butter and 2 pitiful cubes of cake all for £17.50..sorry but I've had twice that amount for £20 elsewhere which also included a hot or cold drink,I was embarrassed to deliver it!.. won't waste my money there again!!!!

Just stayed on the campsite for a week, meeting up with family from a distance with our two touring caravans. After a friendly welcome and the luxury of adjacent pitches we enjoyed a lovely quiet site with excellent facilities and 16 amp. power supply to each pitch. The on site farm shop supplied lots of food essentials plus LPG cylinders if required. The Cafe does excellent breakfasts, a great break from cooking. All the staff had a friendly and helpful attitude which made for a great break. A good centre for the Wolds, York (with all of its various attractions), Pocklington itself and the nearby Elvington Air Museum. The day that we visited Elvington there was drag racing taking place - very entertaining. We will return - thank you for a great stay...

Me and my friend visited the smile cafe on Thursday with our babies and toddlers, I brought a nappy bag and a water bottle that I refill with tap water every day and take everywhere with me so that I'm not buying plastic bottles all the time.. better for the environment etc. With my purse in my hand we was all quing up to buy lunch and coffee when a man (one of the owners I think) suddenly appeared in my face and shouted 'you can't do that!' I was shocked and confused and answered 'sorry, can't do what?' to which he shouted 'you just can't do that! You have a bottle of water, we sell water here you cant just bring your own in, where a business!!' I explained that I haven't just bought it elsewhere and brought it in, I fill it up at home and take it with me everyday, to which he shouted at me again 'it's not on! I'm clamping down on this now!' 1: I didn't even have the bottle in my hand it was on my bag on the table 2: I had my purse in my hand quing up to buy 6 lots of food, I didn't just walk in and drink my tap water and then try to leave! 3: He told me off like we was in school, it was utterly humiliating and shocking and it made me and my friend so upset and uncomfortable that we told our children to put back their lunch boxes they had chosen so we could leave, as we didn't want to stay a minute longer. As we was leaving, a lady from a table across the room approached me to say how angry and shocked her and her friend was at what they just heard, she very kindly wanted to check I was ok and said they fill up their bottles with tap water too. I understand you are a business and I would understand if I had walked in with a pack up full of food, but I had some tap water and was about to spend £60 on food and coffees between me and my friend. What hurts the most is that I have been a regular customer since my first chilen was born nearly 4 years ago, coming atleast twice a month and buying food and coffee every time. Then the fact the man felt it appropriate to verbally attack a woman attempting to hold a baby and help a toddler choose his lunch box and pay, rather than waiting and quietly taking me to one side and saying it politely? It is no exaggeration that he shouted and pointed his finger in my face angrily. After the years I've brought my children/ friends/ family to the smile and the money I've spent there and then that happens, I will certainly never be going again and it's such a shame. Utterly shocked and disappointed!

I visit smile cafe with my two children at least once a month to meet friends for lunch and coffee as it has a good selection of indoor and outdoor play equipment for 0-5s. I have also held my son’s parties here. I have previously been impressed by the food options for adults and children and the friendliness of the staff. However, on this occasion, as we were queuing up to buy food after paying for our children to play, my friend was shouted at for carrying a water bottle in her pram. I also always carry a water bottle for myself, as well as toddler and baby cups of water to have as well as buying hot drinks and food for myself and my children. This is to limit the impact to the environment and ensure that I have enough drinks for them throughout the day. Most cafes now provide a refilling station for water or are happy to oblige when I ask to fill up my baby’s cup or my son’s water bottle with tap water. I could not believe it when the manager shouted at my friend in front of other customers that she was not allowed her water bottle in there and that she had to buy his bottled water despite waiting to buy food and hot drinks. We left immediately and will not be returning and will be letting our local NCT group know what happened as this was always our place to meet. I’m very disappointed as the management are clearly not forward thinking when it comes to limiting their impact on the environment and providing what families require.

Stayed 2 nights couldn't fault anything. Well kept site, wet rooms superb, lovely setting with popular cafe & good play area for kids. Ideally situated within walking distance to Pocklington. All staff welcoming. Will definitely be visiting again.

We visited with children. Our toddler, an adolescent and pre-teen. We were first told to get off the play equipment outside because of mud. Next we were chided for muddy boots (which we removed) and then chided in the restaurant for our oldest daughter - who giving us a rest- taking the toddler around the soft play. because she is not an adult she is considered too old. Believe me she wasn't going around the tiny soft play area for her own pleasure. It felt awkward and the waitress was just this side of rude. We ended up leaving as this was our second visit and we have eaten the food before. its ok but not worth putting up with the attitude. The first visit was a bit better so its fair to say maybe we got the staff on a bad day but I wouldn't go again.

This is a great site. We loved he space, the location (easy to get to Pocklington), the services (really good showers), the owner (very friendly, happy to have a chat), the shop (a great range of things in there if you need the odd bit - also a good selection of beer). Most of all the cafe - the breakfasts are incredible. Well worth having. We'll definitely be back and recommend this place to our friends.

Lovely little cafe, gorgeous cakes and great service. The play area is fantastic for young children and because the cafe is reasonably small, you can let you children play whilst you have a drink and are able to see them all the time. Much safer for young children than the big ‘play barns’. The outside play area is also fantastic on a lovely sunny day. A definite place to visit if you’re in the area as the attached farm shop has some great local produce in it too.

Just had 4 days at the site what a fantastic site the place is great with a really nice shower block. Very clean even after 2 days rain. The shop and cafe had everything you need after a day walking around a beautiful area of the country with endless amounts of walks. The staff were very helpful nothing was too much trouble. We had 2 dogs with us and were made very welcome by the staff and the owners. The owner pointed us in the direction of good local food places that would take dogs and we were very satisfied with them all. The site was at a good price so we will be going there again. Thanks for a great experience.

We stayed on the campsite for 3 nights. Had a large breakfast each on the last morning. Was served by very pleasant staff. Breakfast really set us up for the day. Would definitely recommend both the cafe for food and the campsite for anyone visiting this area.

Popped in for lunch passing through Pocklington. Delicious healthy food, lots of variety. Yummy milkshakes and fresh warm scones. Lovely play area for young children and friendly helpful staff. Very relaxed and informal, probably wouldn’t suit people wanting quiet as the soft play area is in the seating area.

We have been once before with my one year old and had a nice experience, went again this morning and it wasn't very good. Approached the counter a young lad greeted me and started taking my order, then a guy appeared and just started talking over me and the lad then proceeded to take his order instead, I guess they may of been halfway through it but feel this should of been mentioned to me before mine was began as I felt awkward. The lad did apologise for this after and I went on to order a chicken bacon and brie panini for my husband, then I asked if the Brie and cranberry panini that was on the menu, could I have that one for myself but with chutney instead of cranberry, also ordered an omelette for my son. It did take a while to come out but they were busy so we accepted that, unfortunately when it did come out my sons vege sticks that were supposed to come with his omelette were missing and my panini had big chunks of chicken in it, which luckily I noticed before eating as I'm vegetarian. By this time my son was getting tired and it was frustrating to have to wait longer. We weren't offered any sauces with our food and when mine came back out without chicken, it was more like a sandwich as the Brie wasn't very cooked, and I felt it had been cooked on a tray or in a panini maker that hadn't been wiped down after previously being used to cook something with meat on it, as it tasted that way to me which was off putting. My husband did enjoy his panini no complaints there apart from not offering sauces and we couldn't see any about. The menu is a mix of reasonable things and then stuff that seems overpriced like two eggs on toast £4.95. I think it may of been a while since the soft play area has had a good wipe down as it felt a bit grubby. It's a nice place but we didn't have the best experience today, which is a shame as we don't live far away and would of liked to go more regularly, but today's visit wouldn't encourage us to do so.

Popped in for a snack with 6 friends and the lady preparing the food was very stressed after our order. I only had a slice of fruit cake (delicious) was supposed to come with cheese but didn't. My friend just said the bread could have been presented better. The chef came over and said we should complain to her if we weren't happy and then started to have a go at my friend. She was extremely rude in front of us all and does not know about customer service, as you don't speak to customers rudely like that. If you can't stand the heat don't work in a kitchen.

Decided to stop here for a bite to eat, looked quite nice and after having a look round the shop selected a couple of things to purchase, the 'Owner' walked away from the till to take a personal phone call, eventually we rang the bell for service as he did not seem interested, lovely lady took our money and at that point the guy returned and said quite rudely can you pick up your cigarette ends and put them in the bin? Which we complied with I would however suggest that serving cash customers may take precedence over chatting to your mates, we went into Pocklington and found somewhere lovely to have lunch.

This is a super little place where Mum’s can relax whilst their little angels play in the soft play area. It’s a safe and clean environment. Hot food and snacks are on sale with the normal hot and cold drinks.

As a visiting Mum of a 2 year old from overseas this place is a gem. Close parking, outdoor play area, indoor soft play safe and secure for the kids to play, home cooked food made onsite and a quirky farm shop with your usual bits and pieces and also some novelty bits to gift or keep for yourself! For me the indoor soft play area is a must for the uk in winter, you can keep an eye on little one at all times whilst enjoying a coffee and cake or something more from their menu. The kids lunch box option is fantastic. If you have toddlers in the Pocklington, Stamford Bridge or Market Weighton area it’s definitely a place to visit.

Called in after a walk with friends in Bishop Wilton.I,m glad the pub in Bishop Wilton wasn't doing meals at lunchtime (because it's Valentine's day??) so as we passed the Smile cafe we called in.Really good selection of meals, snacks, drinks, cakes.All cooked to order.Staff are excellent and very helpful.Gets quite busy as has an indoor small climbing frame for young children.There is a farm shop as well , again very good value, reasonable prices.Call here!

Popped in as there was a soft play, little one had a fun time. The soft play is small but for 1-3 year olds is fine. Cafe did nice food and the coffee was not too bad.

We spend many a Sunday here. The bacon roll is excellent, the soft play is just big enough to keep the child entertained and the staff are very friendly.

Lovely little cafe. Great staff. Brunch was nice only thing is it took over 35 minutes for food to come. Very apologetic about it taking so long, free buns for the kids, plus everyone else in the family.

This cafe seems to be aimed at young mothers/toddlers, as it has children's play zone, nevertheless the food we had was freshly prepared, very tasty and presented by friendly staff. Very reasonably priced - we will return.

Called in for coffee and were greeted by very friendly staff. Great choice of cakes and snacks and coffee first class.

My step sister in law took me to this wonderful cafe when visiting family in March. We are from Lymington in the new forest and have nothing as nice as this cafe our way! I try to avoid all soft play as a rule as...

No estoy seguro de lo que ha ocurrido desde nuestra última visita hace 12 meses pero nos decepcionó el servicio antipático y malhumorado. No cálida bienvenida a nuestra llegada y platos sucios y tazas en cada mesa que tuvimos que mover para sentarse. Cuando la camarera vino a recoger la pila de platos sucios que barrió las migajas de nuestra mesa con un haz historia de su mano. No hay tela. No pulverizar. Deberíamos haber dejado entonces, realmente, pero nos acordamos de lo lindo que era la última vez así que aguantamos. Pedir bebidas, y la mitad de lo que tardamos una eternidad en llegar y cuando les pregunté por su paradero me rajo y dijo "tengo un montón de bebidas para hacer! 'tuve que desafiar el contador de nuevo a preguntar después de la leche para nuestro té y era ladrar en nuevo con una respuesta que sería traído. Los dos miembros del personal podrían ser oído pleitos con los otros acerca de cómo deben ser las cosas y me dio la impresión de que habían caído. Los desayunos eran objeto de dumping y llegamos delante de nosotros sin ningún cuidado y cuando se señaló que no había sido judías ordenados la camarera no hizo ningún intento de ocultar su molestia cuando preguntó si nos gustaría que fueran retirados. Entonces ella volvió a mi marido, que era en realidad su fuente de Yorkshire y disfrutar en él de una rápidez tono defensivo agresivo" son que bien? ! 'era bastante ridícula realmente. Obviamente estaban totalmente desorganizado y tomar en los clientes. Como nos íbamos escuché otro cliente preguntando donde su chocolate caliente, así que no era sólo a nosotros. También las salchichas no estaban bien, pero no estoy seguro de si eso era porque el mal sabor que el servicio había dejado en boca. También el ambiente era terrible. Posiblemente debido a la tormenta de su elaboración en la zona de la cocina, pero un poco de música/radio no habría ido nada mal. Siento que obviamente no la puedo recomendar a otros más e intentaremos la próxima vez en vez de árbol del globo. Esperamos que al menos saludan.

Después de haber sido obligados a tomar otra ruta en Polkington, nos encontramos con este café más bien por accidente, estamos contentos de haberlo hecho!

Llamamos a la cafetería Pocklington sonrisa durante para tomar un trago.

Lugar fabuloso, con una tienda de granja, cafetería, zonas de juegos interior y al aire libre para los más pequeños. Buen café y desayuno genial!

Lovely place to take small children. We had veggie burgers, delicious and different than usual offering. My little girl ate all her omelette. Then had a play and a look in the shop. Worth the trip out from York.

Perfect for little ones we even had my little boys 2nd birthday party here. The food is lovely and so nice to see a soft play have food for children that isn't fried. The outdoor area is lovely and the shop sells yummy ice cream.

The farm shop offers a great indoor soft play area for children. We came midweek, so was fairly quiet. The indoor areas not huge so could get busy fairly quickly I would have thought.Although we didn't have food it looked & smelt lovely. The outdoor area was also great - my 2 year old loved the toy digger & trackers!Would recommend for any parent looking for 5 mins "peace" with a coffee & piece of cake

Staying at the caravan site at the rear of here. Had their small breakfast at £5.50 which included coffee. I'm not one for sausages but they were really tasty as was the bacon. You can sit in the main cafe where there is a children's play area which I think it costs £1, or you can sit in the farm shop area if you want it quieter. There are tables outside and an outdoor play area for kids which is fenced for safety. Would recommend here especially if you want to keep kids entertained.

I visited several times whilst on a recent family holiday to let the 2 year old have a much needed energetic play and to get myself a lovely cooked breakfast at the same time. The sausages here are especially delicious. The staff are all welcoming and friendly. I dragged along the whole family on one visit I was so impressed and both young and old we have no complaints. Sitting outside on a sunny bright day was especially relaxing whist the children played on the equipment. I'd say the inside play area is more for 3 years and under but the outside is easily suitable for older children. My 6 year old was begging to go back when he heard I'd sneaked back there with the younger one! Highly recommended. There is a nice farm shop too where we bought some lovely eggs and bacon. Thank you very much Smile cafe!

This is a family run business that is a café, farm farm shop, pet shop and has indoor childrens play equipment as well as outdoor, Great place to take the kiddies and let them have fun while you have a coffee and home made cake or a nice tasy lunch. The burgers are devine and come of a local butcher in Pocklinton called Burtons who are well known in the area for their meats being of high quality. As much as I like meat my favorite thing to have is the veggie burger......all I can say is Yummy. The beef burgers are exceptionally good as are the homemade soups.

Lovely little cafe, the food is fantastic, you can sit and watch your children play on the soft play and slide whilst enjoying nice food and drink. Lovely staff too.

I went with my 8 month old little girl, friend and her toddler.We both had soups which were obviously home made with fresh bread. The pea and ham on was lovely and thick as was my friends option of sweet potato and carrot. The play area was a bit overcrowded at times as a group of childminders came with 10 children. The only complaint I have is on leaving and getting in my car I smell of a cafe as the ventilation wasn't brilliant. It was very good value for money. Changing areas were nice, clean and tidy.The farm shop on the way out/way in is a lovely bonus as well.

Meals delivered over a 30 minute period as they had forgotten 1 order completely my scrambled eggs, when they did eventually arrive, they were white (3 egg whites, with 1 egg yoke). They did not ask if everything was OK. at any time during the service, Upon ordering another coffee, and they saw the scrambled egg had been left, they sort off admitted they did not look appetising. So prepared another portion and they did look as if they had been prepared using the complete egg. Overall not a good experience, did not feel that they wanted our business.

Food and snacks good. Staff helpful and childrens play areas both inside and out are good and entertain children well.

It's very good to see that this recently opened cafe is going from strength to strength. The need for an out-of-town facility like this is now very evident - particularly as it appeals to parents with young children not catered for elsewhere. Ambience and a dedicated Staff add to the enjoyment of the food. Good parking facilities.

Great place to take kids under five. Food lovely and very imaginative and reasonably priced. Always friendly staff. Can sometimes get very busy but service very efficient so not a problem.

I found this cafe by a recommendation from a friend and I'm glad I visited. The staff are friendly and the good was delicious and beautifully presented. The children had a wonderful time playing in the soft play area.

I'd heard about the play area so arranged to meet a friend there with my little girl. I wasn't expecting the food to be that good as with most kids places but I was pleasantly surprised. The cafe uses local produce and everything is freshly made. There's an indoor soft play area for children up to 5 years old and an outdoor play area with swings, climbing frame etc for older kids. The toilet facilities were great too and very clean. We shall definitely be back

Two Grannies in need of a pick me up and a brief respite, we chose this family friendly cafe and soft play area. Needless to say we did not go for the soft play!!Delicious coffee and cakes and lovely staff. (Best wishes to the bride to be.)Great to have this facility in Pocklington, shame my grandchildren are too big to enjoy it.

This is a new and much needed venture, expanding from the well established Mile Farm Shop on the outskirts of Pocklington. The menu offers Breakfast & Brunch; Lite Bites; plus a Children's Menu - and is also available for Private Parties. The interior is very pleasant and has a separate Disabled Access entrance. Its great popularity is that it is "Children Friendly", the interior having an inflatable play cage, whilst outside there is a paddock with play equipment. All are set in a very safe environment. The range of food reflects the different ages of customers and, from personal experience, is tasty and good value for money. The Staff are very friendly and efficient, and there is ample parking space.No other establishment in the Pocklington area offers a facility like this and the Proprietors, Jo and Colin, are to be congratulated for developing a successful niche business opportunity.