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3.5

Based on 210 opinions finded in 1 websites

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Nº 1490 in 1872 in Brighton and Hove

CUSTOMERS TALK ABOUT DISHES WITH..baconcheesechicken
Score
OpinionsNoteTripAdvisor2103.5

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טעים בטירוף, מידת עשייה בול, רטבים פצצה שירות אדיב ואוירה טובה תוספות אליפות!!!!!!!!!!!!!!!!!!! בקיצור מס 1 בנמל חיפה

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Explorer00208071503 . 2024-08-23

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Me encantó la hamburguesa y aún más el hecho de que estaba en un bollo sin gluten. Soy un enfermo celíaco y esta es la primera vez en 10 años que encuentro una hamburguesería de comida rápida que puede atenderme. El personal era "en la pelota" y servicial.

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David H . 2024-08-21

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No comas aquí si tienes alergias. Terminé en A&E. Cuando intenté discutir con ellos después lo que había pasado, solo trataron de cubrirse las espaldas en lugar de identificar dónde se habían deslizado.

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Louise L . 2024-08-17

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The staff were very friendly, accommodating, and helpful. My chicken burger and milkshake came quickly and were absolutely delicious! The staff member Theo helped me access the wi-fi as I was eating in, and was very friendly throughout my whole dining experience. Highly recommend a visit to anyone looking for a quality bit of grub! 10/10

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Mr F. H . 2024-04-16

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Best burger I have ever had! So fresh! Proper ingredients! Bun was tasty and so soft! Fab service.. and the hilloumi fries were great too!

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Alex S . 2024-04-06

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Overpriced basic burger, staff were very nice and friendly, but the burgers were nothing special for the money, a few doors up is burger king, which would have been just as good at a quarter of the price. Would not recommend

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dgrahamwhite21 . 2024-03-26

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Their burgers are excellent, possibly the best in Brighton, but whilst they use Just Eats for their delivery partners the service is appalling. I ordered delivery Smashburgers many times when they were delivered by Deliveroo and never had a problem. On two of the four or five occasions I have ordered delivery burgers since they switched to Just Eats they have delivered the wrong order. Last night was exceptionally bad. When I realised we had been given the wrong delivery I called Smashburger and they confirmed the rider had picked up the wrong bag but assured me my order would be delivered shortly. Twenty minutes later I called again and Conor told me that I would not be getting my order as Just Eats had refused to deliver it. Thanks for the warning Conor. Lucky I called as I could have been waiting longer. Conor told me that I should use the Just Eats app to ask for a refund, which I have. I think in the circumstances Conor and his team should hastily find another way of delivering their food, maybe a taxi at their expense?.. rather than leaving their customers hanging. I shall endeavour to contact the management of Smashburger in the week for a constructive chat. Whilst they continue to use Just Eats as their delivery partner I will be a very reluctant customer.

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goatsbs . 2024-01-14

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I would not have gone in had it not been for the first review we read. And they lived up to the recommendation ++ 1 Happy carnivore fed, delicious food, brilliant staff. I felt completely welcomed!

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Caroline Spear . 2023-09-04

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The lady Debby that served me was so nice and helpful, 5 stars for service, I hope her bosses appreciate her, and the food was excellent.

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aidaheston47 . 2023-09-01

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They managed gluten and dairy free no problem and dodnt male me feel i was a hassle. Staff were super nice and accommodating to our picky needs. Big portions and generous chip portions - really impressed. It was a quiet time tho

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wildwolfexperiences . 2023-06-27

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I went at a time nobody was there so very quite, the bread in the burger came completely cold, so I asked the waiter to warm it up, she came back 5m later saying they couldn't do anything as it went through all the process already, so basically 5m later I had even a colder burger. Seriously you couldn't take the top off and put it in the grill for 30secs? Will never come again. And that was with me be the only one in the shop, imagine when they're busy..

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Cristian P . 2023-06-07

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Felt very let down after travelling up with friends especially to eat at smash burger which advertises as being open until 10pm, we arrived at just before 9:30 and found a shut restaurant with staff inside that told us the manager had decided to shut early tonight. Left with a very hungry set of friends and family that were very let down by this experience.

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riot614 . 2023-06-01

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We got here bout 9.35 staff said were closing at 10.00 we ordered we got are food bout 9.45 loved it staff were very friendly helpful people was clean thank u

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Sightseer56769742885 . 2023-03-02

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I went to smash burger with my fiancé to give it a try we ordered, quite expensive but thought it must be worth it, we were told we would need to wait 30 minutes to get our meal. 45 minutes later we asked how long and was told at least 15 minutes as takeaways get priority. So people at home can phone up and their order takes priority over someone sitting in the restaurant. Almost 55 minutes after ordering we asked for a refund and left and won't be returning ever absolutely ridicules.

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Neilhilton . 2022-11-21

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Me and my pals tried this place on a Monday They gave us more loaded Frys then we could ever have eaten amazing cheese n bacon covered things they are. Then the burgers THE BURGERS 10/10 Juicy,seasoned, Perfect 🥰 If your not there already you best get going

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Timmy M . 2022-11-20

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The burger and fries was tasty and very affordable. The kids meal was £5.50 and was even adequate for an adult. Soft Drinks aplenty. Nice place to eat in. Friendly staff and good service. Easily accessible from North Street and in the City Centre

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AviMF . 2022-10-28

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Love this burger place full of flavour and that brioche bun is delicious, they chips are nice too especially the one with herbs and olive oil, nice thick milkshakes too and their sides are delicious too.

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mysticalarab1723 . 2022-10-27

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Lovley food,staff helpful as far my gluten intolerance issue is concerned..tasty food A** bit pricy but so worth it,good quality food

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xfactor74 . 2022-08-25

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The queue was very long downstairs so ordered to table using website but the food took half an hour to come. It is very nice food but quite expensive for what it is.

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dnlmg . 2022-07-26

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Food was nice. What totally let this place down was the staff members sloppy attitude to hygiene. No hand soap in any of their 3 toilets. Having tried all three, one of their taps were running on full, I tried to turn it off but it was too stiff. I told the front of house staff member of the lack of soap and the running tap and she told me she knew about both but looked unwilling to do anything about it. If they want more than one star from me then they need to sort out their facilities. I had to wash my hands in their kitchen area, not ideal to say the least. A family member recommended the place and felt the need to apologise following that experience. Your guests shouldn't be embarrassed about recommending your business, shame on your staff for not addressing the two very basic issues. Brighton and Hove health and hygiene team must be very sloppy for giving you 5 hygiene stars.

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Donna E . 2022-07-12

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I cannot thank the Brighton smashburger staff enough, especially Craig and Myrtle who came to the rescue when I needed 80 burgers and chips for a work event that included vegan and gluten free versions. They worked out how best for me to place the orders online in batches and then the team worked flat out to get it all ready intime for me to collect. wonderful friendly and super helpful service but also their burgers are delicious, we will definately be ordering again soon.

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rachel t . 2022-04-15

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The worst burger I have ever eaten. I couldn’t finish it and feel genuinely sick now. Tiny portion of “large” fries that were so salty they were inedible. Do not eat here.

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tdholland . 2022-03-11

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I had a classic fried chicken burger with crispy onions, bacon and cheese. The taste was unreal. The added crisps onions were a great add, better then a normal onion added It came very quick and was piping hot even though they had a lot...

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Rianna H . 2022-03-09

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Definitely the best burger I've had in Brighton! The service is quick and efficient and the staff are all so friendly. The manager there is doing an amazing job and really cares about the customer experience. I will definitely be back for more as I...

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jennyj816 . 2022-02-28

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We visited for a late lunch, about 2pm. My cheeseburger was cold, missing half the toppings and swimming in mustard (how could you forget lettuce, tomato, onion and pickle?!). Waitress clearly wanted to be anywhere else and was absolutely miserable. Stone cold fries, coated in...

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Emily G . 2022-02-15

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This place has the best burgers in brighton the food is so so good I’ve been thinking about it ever since. Literally moaned my way through the meal cause the burger was so good. Defo coming back. Staff were friendly and helpful.

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Lexi R . 2022-01-05

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I paid £30 for 1 vegan & 1 veggie burger, a singular regular portion of chips and 2 soft drinks. I don't mind paying that amount in a proper sit down restaurant for tasty vegan/veggie burgers that feel like a bit of a treat, but...

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mzed2015 . 2021-11-29

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We've been coming here since it opened a few years back and one thing we noticed was the consistency of service and staff. Not any more. A few months back it was being run professionally with attention to detail. Now it seems like it's staffed...

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oldsoutherner . 2021-11-10

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Came here last night with my family last minute meal. This place is mouthwatering and I have been to America!! This is better!!! Definitely worth the price. The workers were all amazing considering they were all off their feet. Annoying the soda machine was out...

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reviewerjay . 2021-10-30

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Excellent chicken burger and wonderful rosemary skin on fries. My daughter ordered onion rings, which I found a bit greasy. I also had a thick shake which was lovely.

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misty4630 . 2021-10-26

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Visited here today with my 12 year old son. Considering it was very busy the service was good. The food was excellent. It arrived piping hot and I highly recommend the smashed fries; cooked in oil, garlic and rosemary . We will definitely be returning...

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Rachel B . 2021-08-23

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Great option for glutenfree burgers and fries. Well educated staff regarding allergens the evening we ordered food.

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elinmightbeaway . 2021-04-29

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We loved the service and outstanding taste of these amazing burgers and fries. Staff were incredibly helpful we can’t wait to return

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HanoiTom . 2020-11-03

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Took advantange of eat out to help out and all 4 of us ate for £20 Good food Plenty of choice. Great choice of soft drinks.

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HMS1979 . 2020-10-30

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First visit here after being recommended by a friend and I wasn’t disappointed. The service was fast and friendly, I chose the double cheese burger and all the trimmings. Also the diet strawberry tango refills were amazing! Most I’ve ever paid for a burger in...

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Sarahwivak . 2020-09-30

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Eat Out To Help Out Promo/ AMEX Promo. My friend recommended me to this place so we came and ate here. Arriving around 1815 we walked in wanting a table but found we had to queue up and wait as only 1 person was serving....

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James C . 2020-09-02

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Excellent burgers, great chips and yummy milkshakes in a comfortable setting, a prefect family lunch.

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jalawrence199 . 2020-08-05

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Absolutely terrible, ordered two chicken burgers without tomato due to being allergic and they come with tomato’s what a why to kill someone off if they wasn’t looking for it... get your act together

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madara1994 . 2020-07-14

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Ordered via Deliveroo. 1xBacon Cheeseburger, 1xKids Cheeseburger and 1 xDouble Mushroom Swiss with extra rosemary and garlic fries. Fast delivery, very tasty, happy family!

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Mandymupps . 2020-06-12

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First time trying Smash Burger, we were really impressed! Tasty food-Fafafel burger as well as my other half’s double patty burger. The milkshakes, plus Rosemary and garlic fries were lush too! We’ll definitely be ordering again!

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Angie J . 2020-06-07

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We ordered two burgers and two fries, almost £30 (through JustEat). Both fries were missing - phoned the restaurant and the disinterested girl on the phone offered no apology and confirmed our fries had indeed been forgotten. No redelivery and no refund (only JustEat credit)....

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Christopher W . 2020-06-06

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Served at the table, great burger, had the olive oil fries, too much salt but great flavor. Center of Brighton so price not too bad.

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Jon Y . 2020-02-22

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This is a typical fast food place but the food is anything but typical!! Amazing options of burgers, sides and drinks, so hard to choose but you’ll be happy with whatever you do. I’d eat here everyday if I could 😁

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kimwH2553UJ . 2020-02-08

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This place is perfect if you want to go somewhere to eat with friends. The service is excellent and I really liked bacon, cheddar burger. Also the price is quite good compared to the quality of what you eat

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giordTr . 2020-01-23

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We ordered dinner from Smashburger via Deliveroo. On the Smashburger menu on delivery app, there is so much choice for vegetarians, vegans & meat eaters alike. My partner ordered the Avocado Club & I ordered the Alternative Classic Smash & fries. We only had to...

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bl0ndie72 . 2020-01-12

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Great food friendly and helpful staff lovely and clean enjoyed by whole family will visit again soon

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U6020IPsylvias . 2019-12-31

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We had two Burgers, two Fries and two soft drinks yesterday. Very disappointed with the quality of all the products. The Buffalo & Blue Cheese was swimming in a Blue Cheese Sauce (advertised as a crumble) with no sign of any HotSauce at all. The...

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braddersmeladdas . 2019-11-21

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Totally under estimated this establishment as I walked through the door. The STILTON STACK burger was absolutely delicious. We had sweet potato fries and onion rings which we shared. They were delicious too. Other half had the classic triple burger and i did have burger...

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sarah h . 2019-11-16

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I've fancied trying this place for a while as I enjoy a good burger. The service was v good and the food very tasty. The restaurant itself is ok, could do with more tables downstairs but I guess it's appealing to a younger market. It's...

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Celticbro . 2019-11-06

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I'm very fussy about burgers, most places in England since 6 years grill them way to well done. BUT Smashburger,s are very good. It was my 4th visit and they seems very reliable and consistent in their quality. Thanks good job guys! See you again.

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mickbattle . 2019-11-01

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Came here late at night, just off the train and most places were closing. It was quiet as expected at 10:30pm but the food came quickly and was really tasty. Very filling and good size of portion for the price. Lots of food options too...

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xHilaryCx . 2019-10-22

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I wasn’t expecting much because it looks like a hip version of Burger King. Great to be surprised with a delicious burger which I do recommend although the chips had far too much salt on them!It is a bit expensive and they lose 2 stars because I was annoyed that only 1 person was serving whist there was 6 of us queuing and 3 members of staff around the computer screen talking. We also waited a long time for our food.

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Trayee . 2019-08-02

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¡Acabo de visitar Smashburger en Brightom hoy! Como soy de un país extranjero, no sabía qué esperar. . . . La comida era excelente y todo el personal era muy amable. ! ! El tipo que sirvió como era una leyenda absoluta. Estoy bastante seguro de que se llamaba Josh, me ayudó mucho con mi pedido y fue muy paciente y no me molestó el hecho de que no hablo inglés con fluidez. Recomienda la hamburguesa de pollo smash y fue absolutamente increíble! ! !

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NickS4899 . 2019-07-29

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Went to smash burger earlier today with my mate, it was my first going, and it did not disappoint, got served by this feller called josh, top bloke, lovely food, would smash a burger again 🤙🏻

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Bailey117 . 2019-07-29

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Dopo le 21,a Brighton non è semplice cenare. Qui malgrado sia un fast food, facendo servizio a domicilio,sono aperti,vi danno il menù e vi servono al tavolo.Gentili e disponibili. pulito!

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Vito66to . 2019-07-22

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Good burgers and sides but nothing special, not worth going out of your way for. Also very expensive for what you get.

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jade b . 2019-07-22

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Burger was tasty but bun was doughy and chips over salted prefabricated crispy dry spikes just as bad as McDonald's at three times the price. No atmosphere echoing unsympathetic decor.

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Ian S . 2019-06-24

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I was expecting a juicy burger, but what I got is a dry over cooked, very disappointing. They only do their burgers well done and the meat was overly salty! The sweet potato fries was covered in oil. Rather went to a fast food chain!

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jtic2015 . 2019-05-14

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Popped in for a veggie burger on a lunchtime week day. Place was empty except for another woman & child. Can’t say the staff were welcoming or otherwise...pretty ‘neutral’ I’d say. I had the chick pea burger with buffalo sauce plus a bottled beer..£11. Burger served in a brioche bun, consistency was soft & burger broke up after first bite. Not the greatest experience & doubt I’ll visit again.

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Mags1RochesterKent . 2019-05-11

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Been wanting to try this place for ages! There vegan menu is huge which was impressive but overall a let down. Food was okay & the service was slow and grumpy. The actual layout & organisation of the restaurant is also slightly odd...?

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431anniek . 2018-12-09

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Visited for a quick lunch on a Christmas shopping trip and was pleasantly surprised. Both meat and veggie options were excellent. Great food good seating area and friendly staff. Would definitely return soon. 😊

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Nicola B . 2018-12-02

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We just wanted to grab something quickly as we arrived to Brighton very hungry. As we always like to try new places we decided to go to Smash burger as around were just well known restaurant chains. I had veggie burger with portobello mushroom and avocado and my boyfriend ordered chicken burger with blue cheese, salad with egg, bacon and cheese. On the site rosemary fries with olive oil and some other little fried potato croquettes. My burger/sandwich had tasty whole grain bun which was probably the best part of it :( The other burger was overpowered by blue cheese and you couldn’t really taste anything else. Fries were very yellow and soaked in the oil, we prefer our fries golden and crunchy! Salad was the best - I wish I would take big version of it and that’s it:) Overall average ratings as I would definitely have the salad again anytime but wouldn’t have probably anything else! Also extra star for very lovely girl welcoming us with big smile and ensuring that we aware of seats upstairs and also we need to order at the counter⭐️ ps: for drink have a beer as they will give you awesome frozen pint

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horakovalucie . 2018-10-20

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A good place for vegans just as it is for meat-eaters. Also the smash fries were really good! Everything tastes fresh :)

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clairemali02 . 2018-10-17

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Trovato per caso mentre camminavo devo dire che sono stato molto fortunato. Il locale è molto carino, si ordina, ci si mette seduti e quando il cibo è pronto viene il cameriere a portarlo al tavolo. L' hamburger era veramente ottimo, cotto bene con ingredienti buonissimi, ho preso anche le patatine dolci, erano deliziose le consiglio. Mi è piaciuto inoltre moltissimo il fatto che da bere si paga il bicchiere e poi si riempie alla macchina automatica quante volte si vuole.

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bonzo73 . 2018-09-12

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Nipped in here with my daughter during a shopping trip, and wow! We're already planning our next trip. We had a childrens meal plus a chocolate milkshake (meaning i had the juice that came with her meal, saving a few quid!) and I had a mushroom truffle swiss burger that was out of this world... I shared my daughters chips and there were plenty to go around, we got a seat looking out onto the street so we could do some people watching (always so good in Brighton!). If i was really pushed to criticise I would say it wasn't *as* quick as it could have been (we were happy chatting so it wasn't an issue, but might be if you were on your lunch break), and we had to ask for the apple juice as it didn't arrive with our meal... The toilet (there is only one) could have been cleaner, if i'm honest... but the food was amazing, and we'll be back!

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LizzieMcLizFace . 2018-08-23

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Avevo voglia di un burger e in questo fast-food lo pubblicizzano bene così ho voluto provare. Il posto è carino, pulito, il personale è gentile. Il servizio è stato veloce. Ho preso un bacon cheeseburger. Si possono scegliere i burger in diversi formati, piccolo, medio, grande. Io per non esagerare l'ho preso medio! Il prezzo, alto rispetto hai fast food commerciali, dovrebbe essere giustificato dalla qualità delle materie prime. Io l'ho trovato troppo piccolo rispetto al prezzo e per essere "medio", la carne era buona ma troppo cotta. Nel complesso il sapore era buono comunque. Ma se dovessi tornarci prenderei il doppio o triplo strato di carne :-))))

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fork_knife . 2018-07-01

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I ordered from here via deliveroo. We had a large portion of smash fries, the stilton burger and the goats cheese burger. Everything was disappointing. All of the food was cold, there was barely any cheese in either of the burgers to the point that my husband couldn't taste the Stilton in his. As I ordered his as a surprise and Stilton being such a strong flavour I think that goes to show how little, if any, was in it. The chips were cold. The only positives I can say are that the smash fries had a good flavour, despite being cold, and we had a free milkshake. We will not be ordering from there again and I won't be eating in either as the price is about 4x higher than the quality. I would steer clear!

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457saskiap . 2018-06-27

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We’ve long since reached peak burger and Brighton is absolutely loaded with choices on that front. Which makes Smash burger a bit redundant really, pitched as it is somewhere between Burger King on one side and the likes of Patty & Bun or MEATliquor on the other.

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TeddyPerkinsLives . 2018-06-23

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Wow! Just loved those burgers. We bought the cheese burger and the bacon burger and they were just great. Service was perfect. Only had to wait a few minutes before they were ready.

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Unnur Heida H . 2018-06-07

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Well the burger tasted good but £12.20 for a pathetically small burger and a meagre portion of fries is ridiculous. Having paid that much I was shocked when such a tiny amount of food landed in front of me.

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burningmatt . 2018-05-01

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Last week I was in Brighton for holidays and I was browsing to find something to eat ,like MC or something similar, so during my walk I discovered this very cool place,I was very impressed about cleaning.

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343francescos . 2018-04-21

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They were offering a meal deal (for around £6.95) burger, fries, cold drink, which made it reasonable. Sadly, no longer.

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malcolmd915 . 2018-03-05

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Had never been here before Saturday night. Just needed to grab a quick bite before meeting friends for a few drinks. Excellent burger, very nice fries and you can get a beer with your order. Top Drawer. Friendly efficient service. You have my burger business when in Brighton from this point on.

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DannyBoy2040 . 2018-03-05

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Went for lunch with family. Warm welcome and baby chair were provided. Kids menu available with crayons. Burgers were mouthwatering and the milk shakes to die for. Waiters were very efficient and professional. Loved that place!

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rs8317 . 2018-02-03

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We popped in on a Wednesday evening in January after an appointment in town. The staff were friendly, the restaurant was really clean and we were really impressed with the service.

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363etiennen . 2018-02-02

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Visited with husband looking for a quick food. This burger tastes really good - we shared it between us with large chips.

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Zane20 . 2018-01-01

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Came in on a quiet monday night and wondered why it wasnt busier. Easily as good as five guys, Excellent ground Pattie, delicious fried chicken. Music and ambience were on point. Staff were polite and friendly. Cannot fault, will DEFINATELY be back.

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Will P . 2017-11-27

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My burger with stilton and bacon and chips came to 16 quid with a drink. I think that's exorbitant for an ok burger in a fast food restaurant. There's better burgers out there for less. Considering I ordered a large, it wasn't even a generous portion for the price.

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O F . 2017-11-26

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Blonde boy working at the till was uninterested in serving us, seemed bored and like it was annoying we bothered him, was short with us all, and when we asked to order milkshake he said no it's broken.. but when we got back to our table the people next to us had milkshake so we just asked another server who made it for us. He was also sniffing constantly - for what reason I don't know. The last one of us to order wanted haystack onions in the burger which the previous orders also had and I was told they probably didn't have enough but he could ask if I wanted.. which I did and it turned out they did have them. Also when asked what the smash sauce is like he didn't know. Chicken burger had multiple bloody veins in it but other than that the food tasted really good although small portions for the price with poor service.

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Reviewer281990 . 2017-10-18

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Wasn't sure what to expect as never been in a Smash Burger before! However the food was great - not cheap though as fries etc are extra. Burger really good standard, restaurant clean and service friendly

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Julia F . 2017-10-08

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The burger comes with very delicious beef however it is not big enough , it is like designed on the purpose to order another one . The chips are very skinny so you can't call them French fries .My ex was French and she wants skinny . Overall I Will advise you to try it but the price is a bit too much for that size of burger , I could have two burgers with that price . And also prepare for the tax , it is like bloody American style , they charging us tax in our soil .

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136osmang . 2017-10-06

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I'm not usually a burger eater, and I'd never heard of this chain before, so i decided to give it a go. Staff were friendly and helpful to a n00b like me, and I soon found myself with a huge burger and sweet potato fries. It was so tasty and filling that I didn't actually eat anything else for the rest of the day. I'd recommend, but only if you're REALLY hungry.

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andrewcambs . 2017-10-02

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I go there every now and then and I am satisfied every time I eat there. The burgers are made freshly and you can get troufle mayo there so no cheap burgers. The soft drinks are refill as many times as you want. And the atmosphere is great. Kind of like an old American diner.

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Jasmin B . 2017-09-06

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Don't get me wrong, my meal was enjoyable! I had the truffle mushroom burger and it was simple but tasty. However, I think that the price is a bit much for a chain restaurant. I'm willing to spend a bit more for independent burger places with local ingredients such as Burger Brothers, Trolls Pantry and Sidekick. The menu is quite limited, my friend got the only other burger on the menu that appealed to me. A Mexican burger. I tried a bite and wasn't really a fan in the end. Although it wasn't a bad experience by any means, I don't think I'll ever be returning.

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aylaeats . 2017-09-06

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Popped in today for the second time.

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v_racz . 2017-08-22

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I dropped into this new burger restaurant before a meeting and was very impressed with the customer service and the overall experience of the venue. The fact that they give you the rest of the milkshake to top up was a nice touch and the shake itself was delicious being made from Haagen Dazs ice cream. Being greeted at by the door was also something that sets this place apart from other fast food restaurants and I should imagine the buzzer they give you will come in handy when it gets busy. I did find it a little costly and more in line with 5 Guys but the burgers are better tasting than a Burger King or a McDonalds. I've given it a 4 out of 5 due to the taste of the burger and service, if these factors weren't there ... because of the price of the burger and shake, it would have been a 3. I will definitely be visiting them again the next time I'm in the city Centre and I highly recommend you try this place as you will enjoy the experience and find their burgers expensive but delicious.

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leonjeffery . 2017-08-16

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