Based on 3.205 opinions finded in 2 websites
Based on 3.205 opinions finded in 2 websites
Nº 393 in 810 in Richmond upon Thames
Nº 59 of 141 Other cuisines in Richmond upon Thames
Opinions
Magda was so amazing! Incredible food, amazing tequila sunrises! Thank you so much!!
Jack Darlington . 2025-03-23
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I booked my Mum a 60th birthday package here the Friday evening just gone. The staff were so friendly and helpful. The table was set up when I arrived. Cocktails were amazing. Both managers really went out of their way to make sure it was special. The food was nice too. Highly recommend.
Bo Bo . 2025-03-23
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magda was amazing! thank you! such amazing food and drinks!
Rose Clapham . 2025-03-23
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Great service from Magda, we had a lovely brunch and the staff were really attentive! Would recommend for bottomless brunch.
Amanda Dennis . 2025-03-23
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Amazing bottomless brunch. Magda was super attentive, and we never had to ask for more drinks. 100% would recommend
Nicola Ludgate . 2025-03-23
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I had the pleasure of being served by Magda during a bottomless brunch, and I have to say, it was an incredible experience! From the moment we arrived, Magda’s friendly and welcoming attitude made us feel right at home. She was attentive without being overwhelming, making sure our glasses were always full and that we had everything we needed. The brunch itself was absolutely delicious, and Magda’s service only added to the enjoyment of the meal. She was knowledgeable about the menu and recommended some fantastic options. Her energy and enthusiasm truly made the experience unforgettable. I’ll definitely be back for another round of bottomless brunch, and I hope Magda is there to make it just as amazing!
Sam Forster smythe . 2025-03-22
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Its always nice to come back and get the best services. Louise is always the most helpful and provides the best service.
Jaz Gill . 2025-03-22
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Very nice staff, delicious food
Adonis Tafangy . 2025-03-21
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Sadly not the best experience. Food average, nice cocktails, but poor and slow service. Restaurant had max 5 tables in (Sunday around 3-4pm), we waited for our food 45 minutes. All dishes came together despite ordering nachos as a starter. Waitress forgot condiments, had to go to bar to ask again.
Klaudia Nowak . 2025-03-16
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Magda made sure we had such a lovely experience, really enjoyed the whole time we had
Sophie Mitchell . 2025-03-15
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Great service and food, would recommend to everyone
Charlie Evans . 2025-03-15
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Magda served us and was kind friendly and made our evening extremely enjoyable. Service was fast and easy. The food was amazing. Highly recommend
Poppy Wright . 2025-03-15
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Thank you so much for all of your survive it was amazing luke magda Jessica ❤️❤️
Taylor White . 2025-03-15
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Louise was serving myself and my friends for the evening and she was so friendly and helpful, making sure that we’re comfortable so 5 stars to her x
Martyna P . 2025-03-15
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Magda was great and was really efficient
Billy Gillick . 2025-03-15
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Luke is an absolute babe! Good service good sense of humour. Drinks and food ten ten, drinks were flowing loved it.
Zalaykha Mahmood . 2025-03-13
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Luke also known as Ben great service and very accommodating
Krishma Dee . 2025-03-13
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luke (aka ben) is great, amazing service. we did bottomless brunch and he never let us go with out a drink. very on it
Emma Elam . 2025-03-13
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ordered food with friends. took over 30 mins for one of their burgers to arrive which tasted like a regurgitated flip flop. by 45 mins, my fish finger sandwich was yet to be seen and couldn't find a member of staff who was free to speak to so left. clearly couldn't handle the volume of people in there. will avoid on my next trip to Richmond.
Andrew Jordan . 2025-03-10
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Pub really needs to think about having 2 queues when busy, one for food ordering and one for drinks only. Walked in there yesterday for some nice cold drinks and there's one huge queue where people are ordering food too,. Slowed movement of customers down. We had to walk back out without drinks.
Andree Wilcox . 2025-03-09
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Great drinks and excellent service from Jessica :)
Rebecca Peake . 2025-03-07
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Edit 2025: Just had the best time here. New staff, new tables and new cocktails. Quinn served us and was great! Friendly, helpful and funny. ------------------------------------------ If you just want a drink by the river, this place can provide you with exactly that. However, if you want a nice drink, with clean tables and polite bar staff, you should probably keep walking, after all, the riverside has no shortage of pub's and bars. Ask for a class Sauvignon Blanc and you'll be presented with the option of Jacobs Creek or some other mumbled, unrecognisable plonk. Dare to question if perhaps they have a New Zealand or Australian variety and prepare to be summarily dismissed as some kind of lunatic. After all, what's wrong with a Jacobs Creek at £8 a glass?
Steve Pulfrey . 2025-03-07
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Quinn is amazing, friendly and smiley service 😁 Cocktails are on the sweet side but lovely to have a drink on the riverside.
rachel Huskinson . 2025-03-07
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What a fantastic time! My friend and I were here for a bottomless brunch and Jessica made our day! Thank you for being the absolute legend that you are :)
Caroline Roberts . 2025-03-07
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They had a really good deal for cocktails, and the food was good . Highly recommend, it is worth to visit .
Deniz Ayhan . 2025-03-04
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Only one member of staff serving, it wasn't a problem for us - but felt for her. Food average. Lovely location.. they don't open until 12pm on a Sunday which seemed a shame as very very busy location!
Lindy Stickland . 2025-03-04
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Very friendly environment and friendly staff, especially the young people. Dishes with acceptable and good portions. I highly recommend!
Francesco Remorino . 2025-02-28
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Food plain, cheap and boring. Drinks slow to be served, although in a large group. Staff eating at front of house whilst we were waiting to be served, probably been working all day and understaffed so it was probably the only chance to eat. Atmosphere was fun, and the service was as good as possible considering the staffing. Would recommend
Adam Harding . 2025-02-20
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Drishti and Luke took great care of us!
Erin O'Neill . 2025-02-20
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Food very average - Mac and cheese looked more like cheese coloured water and pasta. We paid for bottomless and got THREE drinks despite asking until we got told we had ten minutes left and they’d give us 2 drinks - not bottomless at all. It was almost empty so not sure why service was so slow. Free bottle of champagne to compensate but overall a bit disappointing. My friends birthday as well and we are students so this was a ‘big spend’ on a disappointing experience. Atmosphere 5/5 because me and my friends were there.
Jake Harris . 2025-02-20
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We went for bottomless brunch earlier in the month and were served by Drishti and Luke, they were absolutely fantastic and made us feel really doted on. Great service from them and would definitely visit more in future
Jack Harper . 2025-02-19
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What a fabulous experience at Slug and Lettuce, Richmond. This place never disappoints! We met this very cheerful bartender, Luke, who very enthusiastically recommended and mixed the drink perfectly suited for my palate. It was a good evening with some well-curated drinks. Thanks Luke for some of the best cocktails I've had in a long time!
Not Dot . 2025-02-14
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Nicoleta was amazing! She was very attentive and very happy to have us, thank you very much!
Tom Crumbie . 2025-02-14
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Would like to thank Nicoleta for making our bottomless brunch so enjoyable. She was fun and made sure our drinks were topped up. Nicoleta is excellent at her job and was great with the other customers. 10/10 for Nicoleta
Vicky H . 2025-02-02
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Jessica love her. Such amazing service. So lovely .
john muir . 2025-02-01
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Nicoleta provide a great service! We had an amazing time
Mazel Vaz . 2025-01-31
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Nicoleta was a superstar! Couldn’t have asked for better service all night. Get yourself down here asap!
AssasinFX . 2025-01-31
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Nicoletta, brilliant service, thank you very much for the nice hospitality
Jagveer Handa . 2025-01-31
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Nioleta is an amazing person and makes you feel very special 10/10 service
Amelia Poniewierska . 2025-01-31
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Nicolita was our server for the night she made our night amazing always ontop of everything wonderful service and a really lovely lady she is amazing !
A S (A) . 2025-01-31
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Went for my friends birthday meal, was greeted by the lovely Magda and Amy who put on a show and made sure we was welcome! Service was so fast and the hosts were so friendly and helpful!
Lucy Khaldi . 2025-01-29
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Come for my birthday had the best service from magda and amy beautiful girls who made sure my drinks were flowing and a delicious meal
angel flanagan . 2025-01-29
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What a great experience!!!!!! From the outside it looks like a normal pub, but inside is really fun and cute. We had lunch and drinks here. My partner had a chicken burger and he said it was one of the best he has ever had. So for that we would thank Chef Noah. My nachos were also great. The staff were really friendly and our waitress Nicoleta was particularly amazing. The drinks are 2-4-1 cocktails and come in really cool mugs. The prices are really good, the food quality is really good and would 100% recommend this to everyone!!!!!
Bianca van der Ham . 2025-01-25
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Fantastic service from Nicoleta!
Katie Thurston . 2025-01-25
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i had the best time magda made me feel so welcome and i will definitly be coming back because of her the food was amazing the cocktails were unreal
Pearl M . 2025-01-21
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Had an incredible afternoon thanks to the wonderful staff specially Nicoleta and Magda which were super friendly and gave us an amazing time! Definitely will be back and recommend to anyone
Izzy Kelly . 2025-01-21
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Had great evening at slug and lettuce, served by the wonderful Nicoleta and Magda, who gave us the most friendly and attentive service! 241 cocktails great deal and super delicious!
Izzy K . 2025-01-21
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we came here slightly late due to tubes, they were still okay about it excellent service and let us stay the full 2 hours would 100% recommend
jacob daniels . 2025-01-20
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Great service provided by the lovely Nicolette. She really priorities her customers. Great asset to slug and lettuce
Amy Curtis . 2025-01-17
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Nicoleta was so welcoming and friendly. She went above and beyond to make our experience a great one. She is a credit to the Slug and Lettuce
Becky R . 2025-01-17
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Plenty of seats, on the river front, much more room if the busy pub next door has no space! Order food and drinks via the app is excellent.
Martin Bryant . 2025-01-06
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Luke was top drawer. Lovely bloke
Andrew Bowen . 2024-12-28
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Served by Luke today. Excellent service.
Darren Dewar . 2024-12-28
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Luke did a hreat job for us, ensuring our breakfast order was taken correctly and checking it was good quality. We had great seats by the window with the lovely river view. The food was a very reasonable price, especially considering the location. Very good!
Phil . 2024-12-28
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Nice eatery. Great for small families and get together.
Fali Madon . 2024-12-27
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Drishti was amazing as always :) amazing food and experience, bottomless brunch the best ever experience!!
Aleksandra . 2024-12-22
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Amazing food and cocktails, nice atmosphere and service
Yochabel Andrade . 2024-12-22
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Cold steak, salad off by 2 days and terrible service. Cannot recommend.
Toni Bibiloni . 2024-12-22
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service was so good. drishti was an amazing server. made the experience very enjoyable. would definitely recommend :)
Sarah G . 2024-12-21
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Would give 6 stars if I could. Great experience, good food and drink. Drishti was awesome and looked after us very well. Will be back
Ben K . 2024-12-21
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Magda is amazing made a great night Thankyou so much love you Magda will come again merry Christmas to alll Thankyou so much
Louise H . 2024-12-19
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Slug and lettuce in Richmond was unbeatable; Magda’s service made the night with speedy service and bubbly energy. Definitely exceeded my expectations as always :)
Julia G . 2024-12-19
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Great experience, the night couldn’t have been better, magda was a lovely host will definitely come again, merry Christmas
thomas b . 2024-12-19
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Service was ok , there was a big order before us so food took longer than usual , chicken burger was great , however the steak sandwich lacked flavour and was very fatty
Riley Burchell . 2024-12-17
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Updated! We had a lovely evening meal here! Superb food and great staff! Thank you guys
John Skrimshire . 2024-12-16
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Yesterday was the best evening with the billy and drrishti. Thank you guys for being friendly
Dhrumit Devani . 2024-12-13
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Billy was the greatest person. And very friendly. He is very kind and helpful.
Hrithik Roshan . 2024-12-13
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Friendly staff and the best drinks.
Jethalal champaklal Gada . 2024-12-13
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I visited with my friends yesterday. They are too good. They suggested best drinks. Thank you staff. Specially billy and the other girl.
Dhrumit Devani . 2024-12-13
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I had a wonderful time in your establishment The cocktails are super good Nicoleta is very professional with an excellent sense of humor
Franck Vidal . 2024-12-10
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Drrshti was super lovely and helpful and made our annual Christmas catchup special thank you :)
Lantern Ghosttours (Jacqui) . 2024-12-10
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Lovely pub, does good food and drinks and at a great location. Lovely decor inside. Friendly staff and quick service.
Tim Husain . 2024-12-05
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Great spot for casual drinks or a night out. Magda was an amazing hostess 🍸🩷
kasey doherty . 2024-12-01
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Food ok , but slow getting food to your table from the hot plate ,our food sat on the hot plate for 5 minutes before a member of staff brought it to our table . Not good ENOUGH.
Peter Adams . 2024-11-24
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Luke and magda were 10/10 couldn’t recommend enough.
Gregor Johnston . 2024-11-22
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We had a blast here, the food was great, the atmosphere was good and the service was excellent. We had a great waitress that was full of jokes, friendly and there every time we wanted something.
Alnard Brand . 2024-11-21
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The drinks were tasty but quite limited options, the food was below average but what made the experience memorable was our lovely waiter Luke! Thanks for a great brunch experience, we appreciated his hospitality!
Leena Magid . 2024-11-18
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Nice staff, great location on the river front
Eduardo . 2024-11-18
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Nicoleta was a delight.. very prompt and forth coming.. definitely recommend and would come again
katie liptak . 2024-11-15
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Drishti was attentive and such a lovely person to be served by. Was very accommodating and very efficient! Would definitely be returning because of this! Absolutely flawless service 5*****
Ash Daniell . 2024-11-15
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The cafe is very nice and you can order food and the seating areas are beautiful and the service is excellent
doaa khalid . 2024-11-11
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Terrible service and undercooked food. We got there at 1:30pm. Tried ordering from the app but it wasn’t working. Asked the waitress if we could order and she said she would be right with us. 45 mins later still didn’t come to take our order. Asked again and she said sorry but came 10 mins later. We then had to wait another 45 mins for our food. The pub was pretty much empty at this point, so I don’t know what the excuse was for such a long wait. We asked the staff when we will be served no apology jus dismissive. At this point we had been waiting over 1hr and 45 mins. The chicken was very salty. The pasta was hard, not edible. They then put the TV next to us, so loudly we actually couldn't even have a conversation. We were all really disappointed with the experience and very disappointed we have to pay £90 for sub par food. Won’t be returning.
Mary Ayininuola . 2024-11-10
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First flamingo bingo and it was such fun, great prizes and vibes all round. Can’t wait to come again!
Lily Spanswick . 2024-11-08
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An absolute tip, dirty & filthy tables, even the menu had food stains all over it that had never been cleaned. The music is terrible, service is crap, the woman in charge is clueless & shouldn’t be in the industry, avoid like the plague.
wolfie wolfmeister . 2024-10-27
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I had an outstanding experience at Slug and Lettuce, and I have to give a special shoutout to Billy, the bartender. His cocktail-making skills were on point – each drink was not only beautifully presented but also packed with flavour. You could tell he really knows his craft, and his friendly demeanour made the evening even better. The food was just as impressive. The chef clearly puts a lot of care and attention into every dish. We tried the smothered chicken, which was unbelievably tender, and the steak – wow! Cooked exactly to my liking, it was juicy, full of flavour, and absolutely delicious. Every bite was a treat. The atmosphere in the venue was another highlight. It was clean and comfortable, and the music created the perfect vibe – not too loud, but just enough to enhance the overall experience. All in all, this place is a gem, and I can’t wait to come back!
Nicoleta Nina Vulcan . 2024-10-21
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Great choice, food, and cocktails. Bubbly atmosphere.
2k kk . 2024-10-20
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Great experience staff were lovely especially Drishti who was amazing
Amy Sewell-knight . 2024-10-19
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Nice place good to stop for a tea
Alex Christie . 2024-10-19
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Superb customer service by Amy and Drishti , friendly stuff Good lunch menu offer, fairly priced. Highly recommended.
Monika W . 2024-10-16
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Thank you so much Slug & lettuce for accommodating my partner & I on a random bottomless brunch together. And to Miss Magda, you made my day perfect with you friendliness and service. We will be back!
emily hibberd . 2024-10-11
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Had a wonderful time with my wife at the Slug & lettuce. Relaxing and fun atmosphere despite it being 2pm which was helped by Magda, who despite being busy with others customers went out of her way to accommodate our bottomless brunch. Thank you so much Magda.
Mark Ryan . 2024-10-11
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was a great night- best drinks great fun
charlotte lee . 2024-10-11
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Came to slug and lettuce on a whim to have a good lunch. Magda was amazing throughout and her service was impeccable. Thank you very much, will be returning.
Emily . 2024-10-11
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Fabulous bottles brunch. Great staff! We love Drishti! ❤️
Hannah Morgan . 2024-10-06
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Drishti is absolutely super star 🌟 . Her attention to details is exceptional. Very friendly and helpful 👌. I had a great time with my friends.
Joanna J . 2024-10-06
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Fab bottomless brunch service. I had the chicken croissant burger which was really nice. Nice surrounding and atmosphere. Good food and drinks. Lovely service by Drishti. Great value for money too.
wilkia . 2024-10-06
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Amazing time. Tasty food and drinks, best sprtiz about! Thank you to our lovely waitress Drishti. Can’t recommend enough x
NicoleAW . 2024-10-05
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Luke is such an amazing member of staff, thanks a bunch for recommending me Mixr and getting a free drink!!
Cai Griffiths . 2024-10-05
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Booked a table online with the words in the special request box- Wheelchair User. Received a generic email accepting our booking. On arrival there was no wheelchair access and no disabled toilets. Pointless writing any special requests when they are obviously not met. You could have for eg s nut allergy and potentially die. Will not return. Negligent owners.
Carl Punilux . 2024-10-04
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As soon as I walked into the slug and lettuce, I was greeted by a very friendly phrase which I then ordered my drink to which I couldn’t decide as I’m quite a particular person this waiter then went onto accommodate to my needs I would like to mention this waiter, his name is Freddy and he was absolutely wonderful. Thank you for your service.
Chanel Read . 2024-10-02
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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98 Opinions
The pictures are very misleading. The space looks nothing like this. It’s a restaurant and in the basement you have a few practice rooms and NO changing rooms and no showers. We were 8 people in a tiny room. Whilst the class was ok, the room was tiny for 8 people in it.
261 Opinions
A reasonably priced cosy local and nearest pub to the station. Good food, good drinks. Doesn’t show football but nice outside space at the front
746 Opinions
Brilliant pub! Staff super friendly and multi task! Great atmosphere and the live music.....superb!
3476 Opinions
My daughter took me to this place for lunch on mother's day. We left the place especially disappointed at the bland scallops we had ordered as starters, and the wait of upto 40 min between the starters and the main. We didn't eat anything else that afternoon/ evening. In the middle of the night we both started feeling really unwell, including cramps and diahorrea. We have no doubt that the meal eaten at The Britannia was the cause.
2586 Opinions
nice pub after refit last year, its in a very good position to capture the traffic from the view and park, so pretty busy normally ... it has some old world charm and decoration .. The Staff are quite decent , and do try , with half decent service and manners , politeness .. nothing amazing but tick the boxes at doing a decent to good job ... however the kitchen service is too slow ... day 1 .. 20 minutes for a single hot chocolate , staff has to be asked again for it , then another 10 minutes before it arrived .. day 2 burger at lunch .. again 30 minutes and it had not arrived , staff had to be asked for it again , another 10-15 minutes before it arrived .. Simply poor management and kitchen organisation . if pubs are to survive they need to do a lot better ... Just because you are busy because of a your location doesn't give you a right to provide a crap service ... once the food arrived it was good .. so no complaints there ... People just need to be aware that the service is not there in this establishment .. If People are doing there bit by frequenting them . In return Pubs need to be provide a top draw product and service to justify peoples choices .. or they will die completely .. Pubs fate are in their own hands , either work hard to survive or don't and fail, no different from any other chain or business ... THIS IS 2 STARS AND NOT 1 , BECAUSE THE STAFF WERE POLITE, HELPFUL AND FRIENDLY AND PROFESSIONAL ..