Roebuck in Richmond upon Thames

We had booked Sunday dinner. We arrived to be told that they had completely sold out of the roasts, leaving us a choice of a pie or fish and chips only. We were made to feel like this was our fault for not coming for lunch. We then waited over an hour for our food, despite it not being that busy. The food was OK, but not brilliant, and certainly not worth the wait or price. Overall, it was a really disappointing experience, we won't be back.

Pésimo servicio. Pedimos, luego 1 hora después nos dijeron que el pollo estaba fuera del menú para el asado del domingo y no había puré para el pastel. El personal era desdeñoso y desinteresado a pesar de que varias mesas tenían que preguntar dónde estaba su comida. No regresaré. Habíamos estado antes y disfrutamos, pero definitivamente ha bajado colina.

I bought a pint of orange juice and lemonade (which was mostly ice) and they charged me £9.15! I had two friends who bought pints of beer which were cheaper than my drink. I can’t believe what a rip off my drink was! Not happy at all.

Bianca was outstanding! Greeted warmly and is a credit to your establishment. We enjoyed our roasts and will be returning when we come back to the Richmond area. If I could give six stars I would!

Thank you for your hospitality Sophie and Tom 👍👍👍

Soph and Charlotte were actually amazing tonight! We had the best table with an amazing view but thanks to the girls it made the evening! Also… get the scotch egg 🔥

Awesome experience and lovely ambiance. Had a seat near the fireplace that gave a very esthetic vibe. Great cocktail and beers. Must visit

Un regalo de Pascua. Llegamos a la ciudad temprano, así que fuimos a caminar por el parque y a lo largo del río para crear apetito. Era un buen día, así que la zona principal del bar estaba ocupada, pero el comedor de arriba era bastante tranquilo. Si tienes la suerte de tener una ventana en la parte delantera, la vista le da a este lugar algunos puntos. El comedor no está demasiado lleno, lo que es una ventaja rara. El personal era amable y atento. La comida era preciosa. El tamaño de la porción de los asados era un poco pequeño para el precio, pero el valor general era adecuado para el lugar y la calidad. Sin duda volvería de nuevo.

Great atmosphere and great location. Food was very good and service was excellent. Would definitely return!

Really nice pub for a sunday roast

Miércoles por la noche antes de Semana Santa, pub estaba muy lleno, pero el personal muy servicial cuando se le pidió comida para dos sin una reserva. Era un caso de “si encuentras espacio” a por ello. Ambos comimos bacalao con patatas fritas. Fue decente pero no excepcional. Esto no es Hinds Head en Bray pero tampoco lo son los precios! El pescado estaba bueno, pero la masa estaba demasiado cocida, casi hasta el punto de que sentí que si se podría haber refrito! Espero que no. Ambiente encantador, gran lugar.

Charming pub ,vibrant energy on the lower level and calm atmosphere upstairs. I got the pork belly roast and it was amazing (melts in your mouth) so we're the vegetables. If you are lucky enough you may get a seat by the window overlooking the park next door and the river Thames below... Perfect. Service was also on point 😃

If I lived in Richmond, or nearby, I think this would be my favorite pub. The atmosphere is great. We got to sit at the coveted Parliamentary table that is much sought after and arguably has the best view in London.

We had a fantastic meal at Roebuck in Richmond. The view from the pub is absolutely gorgeous, making it the perfect spot for a relaxed afternoon. Our waitress, Bianca, was brilliant — friendly and attentive. We ordered burgers and gnocchi, both of which were delicious and full of flavour. The drinks were equally good, with a great selection of beers and well-made cocktails. The atmosphere was lively but still relaxed, and the service was consistently excellent. Would definitely recommend for anyone looking for great food, drinks, and views in Richmond!

Very polite friendly service from Charlotte and Bianca ! Food was delicious !

Went and had a lovely meal , food was amazing 🤩 100% coming from a chef myself 👌🥰 team working extremely hard and quick service,girls upstairs was so pleasant and lovely and friendly 👌 definitely be back soon Well done all

Lovely place and the view is amazing. Food was really nice and our server Tony was great!

Lovely place with a stunning view, delicious food and amazing service by Tony!

Tony was very helpful and welcoming. Great food and atmosphere

Unfortunately the staff stop serving before closing despite their online hours stating otherwise. Lovely venue and setting, pity.

Service was great. Sophs was brilliant as was Astrid.

It was a lovely sunset and amazing view, and stayed for dinner. Charlotte was really lovely looked after us very well. The upstairs dining room is really nicely refurbished.

Terrible service and rude staff

We spent a convivial afternoon here with family after a meander through Richmond while visiting the UK on spring break. A warm, atmosphere, welcoming and accommodating staff, and delicious food and drinks made for the perfect pub experience for our group of eight. We appreciate that they allowed us to settle in on a misty day with no time pressure to turn over the table. Highly recommended!

Lovely pub at the top of Richmond. It’s a bit dark inside but cosy atmosphere for a pint. We took our drinks across the street to enjoy the wonderful river views. Loos in the back clean. Also saw some dog biscuits for the pups.

Food was lovely, the sourdough was a little disappointing and the squid had too much batter, but the roasts were beautiful, as was the sticky toffee pudding. Service was disappointing. We were sat near the toilets at the back, when there was plenty of space elsewhere. I asked if we could have a table but they were “Al booked”. No one showed up for the following the hours. It took 20mins before I eventually got up to find someone to take our order, no one had an appeared even for drinks/water. My glass of wine was either old, or corked. When I raised this with the waiters I was told that the she just opened the bottle new, and that she could bring it to me to prove it, it was quite abrasive and loud. I didn’t argue that it was opened new, but the wine was definitely off. Eventually she asked me if I wanted another and this was a saving grace. The waitress who took over after that was much more attentive. Appeared in our section much more often and was so much friendlier. So our experience was more of a one off with service. Ambience was lovely. It’s a great pub, wonderful location, really quite special.

Poor service dont reply to emails, messages and call. Rude when arriving

I just have to take a moment to shout out the incredible service I received from Ailise at the Roebuck pub. From the moment we walked in, she made us feel completely welcome and at ease. Her warm, genuine personality shines through — nothing was too much trouble, and she handled everything with such professionalism and charm. Also, lovely atmosphere and views.

Horrible service and poor communication around bookings. Wouldnt recommend

Great service and food, Loved Tony!!

Our first time at Roebuck! Lovely atmosphere and great food, the whole experience was very chill. Our waiter Tom was super friendly, thank you!

We were served by Tom, such a lovely guy, very kind and caring and always available! Recommend it, quality vs price soooo good we spent £50 each but had a full menu each (starter main and half dessert each), lots of drinks and the place is lovely

great food, great drink selection, really enjoyed my experience at this pub. great service by Tony, he is an asset to the team.

Wonderful staff. Best view in London.

Nice place, good food, beautiful views

A wonderful Sunday lunch with family, amazing food and our server Bianca was excellent. Thank you so much for catering a lovely afternoon.

Nice little pub, full of tourists. Couple little niggly things... dish inordered wasnt available so had to swop it for something else, instead of a straight swop by the kitchen I had to faf and credit it back and then pay again. Also everyone creates one long queue for the bar, weird.

Increíble ubicación y con el hermoso clima las vistas sobre el río vale la pena visitar este lugar. La cola para una bebida era enorme y creo que más personal requerido en general, sin embargo, el personal es brillante y hacer frente a un montón de gente que acude a este lugar. La comida era promedio, demasiado cocinada y algunas otras frías, pero de nuevo creo que esto se debe a que necesita más personal, lo que aprecio que es un desafío en este momento Recomendaría a fondo una visita, solo sé consciente de que no es una experiencia gastro (¿aún?)

One of the nicest pubs I've been to

Ailise was really lovely as well as the rest of the team on a really busy day. Couple more staff may help with the queues.

Great pub on Richmond Hill, spacious and nicely presented..Good choice of food on menu, ample portion size, value for money..friendly atmosphere

Nice place to eat something and have a drink

Great local pub with low ceilings,good selection of local ales and good choice of beers,combined with the great view outside makes it good location to visit,for myself it is a local so I'm not getting that excited but if you visiting the area it is a must especially around sunset to admire the views. Bare in mind it is quite pricey, but for Richmond, it is no surprise.

Tony was brilliant! We’ve loved our time at Roebuck!!!

What a great pub. Lovely staff and the people are lovely in the area. I went outside the front and the view was amazing

Incredible views out the front, and Tony behind the bar was amazing

I visited The Roebuck in Richmond upon Thames on Monday and had a lovely pint of Aspall cider while sitting outside. The weather was perfect, and the stunning view from Richmond Hill made the experience even better—one of the best spots in London to enjoy a drink with a scenic backdrop. The pub itself is charming and full of character, with a warm and welcoming atmosphere. It’s a great place to unwind, whether you’re looking for a casual drink, a hearty meal, or just a peaceful moment taking in the breathtaking landscape. Definitely a must-visit if you’re in Richmond!

I have been attending this pub for 20 years and tonight the service was the worst I have ever been subjected to. A friend of mine and I are known to a particular member of staff serving who couldn’t have tried harder to avoid any social niceties. It takes a lot for me to have to write in and complain. I’m afraid it paints a dreadful picture for loyal customers. I hope you take this seriously as you can’t rely on the location providing you customer forever.

Came in for a lunch time drink and stayed for the amazing service, even better food! Thank you Tony amd India for a fabulous time. Will be back!!!

Staff very friendly and food was fantastic.

The worst customer service I’ve ever experienced in the UK. We went on Saturday, March 29th, and faced long wait times for food. I ordered a bottled drink but was given a pint instead—when I pointed out the mistake, they just said it was already poured instead of bringing the bottle. On top of that, there was poor management regarding our booked table. Even my partner, who’s from London, said he’s never seen such bad service. Avoid this place!

nice pub after refit last year, its in a very good position to capture the traffic from the view and park, so pretty busy normally ... it has some old world charm and decoration .. The Staff are quite decent , and do try , with half decent service and manners , politeness .. nothing amazing but tick the boxes at doing a decent to good job ... however the kitchen service is too slow ... day 1 .. 20 minutes for a single hot chocolate , staff has to be asked again for it , then another 10 minutes before it arrived .. day 2 burger at lunch .. again 30 minutes and it had not arrived , staff had to be asked for it again , another 10-15 minutes before it arrived .. Simply poor management and kitchen organisation . if pubs are to survive they need to do a lot better ... Just because you are busy because of a your location doesn't give you a right to provide a crap service ... once the food arrived it was good .. so no complaints there ... People just need to be aware that the service is not there in this establishment .. If People are doing there bit by frequenting them . In return Pubs need to be provide a top draw product and service to justify peoples choices .. or they will die completely .. Pubs fate are in their own hands , either work hard to survive or don't and fail, no different from any other chain or business ... THIS IS 2 STARS AND NOT 1 , BECAUSE THE STAFF WERE POLITE, HELPFUL AND FRIENDLY AND PROFESSIONAL ..

Great food and fantastic service from Charlotte

We enjoyed a meal at The Roebuck on Mothering Sunday. Its a popular place and they were very busy, but the staff were lovely. The food was great, the Beef & Raclette piee was particularly delicious. We'll definitely be back!

Absolutely so disappointed with the food was so looking forward to coming here my chicken needed armbands to swim in the oil it came to the table literally drowned in the stuff to be told it's garlic butter and there was definitely was no garlic & herb butter 😞 just sat on soggy coleslaw 🤮 totally off putting. Well thank you Roebuck however on this occasion we're going to have agree to disagree with what happened there was absolutely and I repeat absolutely NO! Garlic and herb butter on that chicken whatever it was cooked/fried in wasn't drained off and then just put on top the the coleslaw hence why it was soggy did draw attention to this when I was there and the state of the napkin as I had to put the chicken on it to get all the oil off it all I could taste was oil wished it was garlic and herb that would have at least made it bearable. So no I won't be returning either as I live so far away. Just as well really.

great place & tony was great too

Alisha was really sweet & funny. Loved her!

Lovely pub, great service. Our new favourite :)

Tony was brilliant, such a fun pub

We've visited the Roebuck on Sunday for the roast. That was the best Sunday lunch we've had in Richmond! The service was outstanding- very attentive, professional, the team were very busy but everyone received the warm and welcoming service. Fantastic atmosphere, we will definitely be returning to this beautiful pub.

Amazing service, the best Sunday Roast in Richmond! Pub with amazing river views. Close to Richmond pub. Can’t recommend enough

Absolutely great food and amazing selection of gins…also great service from tony who made the evening extra special

Tony is the best bartender a place could find. attentive, knowledgeable and hot. Will be back!!! (with my number)

Went for a drink after work had a lovely chat with the bartender Tony. Very attentive and such a positive vibe. Will be returning

Roebuck offers all you need. Wonderful service, unique and relaxed athmosphere. The food is great, not to mention the staff. Especially Ailise

Nice pub, though can be crowded at times. Had a pint with a view. Prices of drinks and crisps I thought were Ok-ish for London

It’s a pub in a great location - what more could you wish for?

Had a lovely lunch. My family and I were served by Charlotte, Tony and Poppy, three absolutely lovely young staff members whose service was really the icing on the cake. So nice to have proper customer service - you don’t get that much nowadays 😂. I will definitely be back 👍🏻

Very cute pun, great Guinness. Staff is nice and food comes fairly quick. One star off for the fish and chips. Though there was a lot of fish compared to the batter (which is good!) it was not the best tasting. The peas, instead of being mushy, were watery, and not many fries and they seemed the frozen kind. Apart from that it’s a lovely atmosphere and I’d certainly return for a drink.

I took a date to The Roebuck last night and had a lovely time. The view out front is sensational, and the helpful staff suggested we book a table when for we wanted to move inside to ensure there was somewhere to sit. Lovely atmosphere too.

I visited here for lunch with a friend, we had the fish and chips. They were delicious. We were served by tony and Charlotte who were such lovely individuals, it was such amazing service and we will definitely be back here!

Such a busy night for a monday! But the girls and there manager kept up a swift and friendly service!! Would definitely be back

We had a lovely server called Poppy she was super kind and helpful. I would definitely recommend the food was brilliant also

Loved this place. Short walk from Richmond Hill hotel. The food was delicious and had a lot of options to eat that complimented the good local beer. Colleague doesn’t drink beer so had a good cider to go along with the meal. Everyone was very nice and Poppy served us and was helpful and attentive while we were there.

Great duck leg with a tremendous view. Lots of cozy nooks.

Lovely pub with very cosy English vibes overlooking the river and Richmond hill. Enjoyed the fish and chips with beer and a lunch special of cheese toastie. Both were decent but nothing exceptional. The view outside, however, is really nice! Their upstairs and outdoors was closed during the week sadly.

Pints tasted fab and the view is good!

Recently renovated first time we came as a large group and it didn’t disappoint. Fabulous Sunday roast, for sure the best in Richmond! Catered to a large group with attentive service. Very happy and looking forward already to next time

I came to the roebuck for my wife’s birthday, the bar staff had no idea that this was the case but Tony and ailise made us feel like we’re were VIPs the food was amazing and service second to none couldn’t recommend this pub enough! Great night

Bianca the bad lady was amazing! So funny & down to earth the exact person who you want welcoming you and serving. Atmosphere in the pub is gorgeous so cozy would defo come down at the weekend or for food with my partner!

Great atmosphere & super friendly staff who were happy to take photos for us. Would recommend!

Ailise was so helpful, I am on crutches due to a broken ankle and she made sure I had a table and brought me my drinks. So helpful! Thank you so much!

Fabulous breakfast yet again and great service especially from Justina . Lovely atmosphere also with the fab cosy decor .

Very friendly pub and great beers on tap.

Favourite pub in Richmond ! Great both in the winter and summer months. A must if you want to see the beautiful sunset over the river

Lovely place, great view, interesting wine list, super friendly and courteous service - thanks Tony 😊

First time at the Roebuck in Richmond what a lovely experience - so welcoming and friendly - thanks Tony for looking after us - would definitely return 😊

Tony and Rosie were so lovely. And the food was awesome. Coupled with the view, perfect day.

Stunning Pub, Great Food, Excellent/Helpful Staff. Plus what a view!

Very old building but sympathetic modernisation inside. As anyone who has been here will know the view across the Thames is superb. You can take drinks outside across the road and sit and enjoy the view. Food was very good and well presented. Good service too. Highly recommended

Avoid the cheese toastie if you really like cheese. It's just toast.

Great food and quick service from the dynamic duo that is Tony and Justyna behind the bar

Good atmosphere and beers. Very good staff.

Brilliant room. Request seats by the window.

I have been coming to this pub for over a decade and it has never disappointed. Pulled in by the view and stayed by the consistency of service. The last time a was here Justina was an absolute star, giving a sense of natural service that is hard to find.

Charming pub at the top of Richmond Hill across from scenic walkway above the Thames. Interior is classic pub but well maintained and clean. Good wine selection in addition to the ales.

Charming pub with stellar views outside. Had a great local, neighborhood feel……very welcoming. Food was great pub fare along with some rather unique options too. Love that dogs are so welcome too!!!!

Toni was amazing, very friendly and the food was amazing definitely will be returning thank you for a lovely experience

Had a wonderful lunch with friends. Feeling relaxed and happy 😍

Great service amazing food strongly recommend 👌