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2.3

Based on 1.152 opinions finded in 4 websites

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Nº 1447 in 1604 in Newcastle upon Tyne

Nº 148 of 151 British in Newcastle upon Tyne

CUSTOMERS TALK ABOUT DISHES WITH..garlicsandwichmustlettucebeautifulsaladroundcoffeeoldsteakpayfishcookedonionladychicken

comment_iconOpinions

I LOVE The Slug and Lettuce for bottomless brunch, totally nailed it. Freya and Mary were wonderful, no waiting around for drinks, both chatty and just absolute lovely people. Totally recommend, even if you don't go hell for leather, so worth it 😋 😁

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Rebecca W . 2024-10-19

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We have been here a few times for bottomless and definitely worth the money. £35 pp and the drinks are constantly topped up we had a lovely server called Taylor he was fantastic he went above and beyond for us and never left us with empty glasses.

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Leah . 2024-10-13

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Taylor at Quayside slug and lettuce Newcastle was fantastic. His service was amazing! He always made sure we always had a drink in hand! Very very good! Would recommend!! What a lovely young man!

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Olivia . 2024-10-11

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Taylor was soooo nice he got us loads of drinks and his service was amazingg. Would recommend we always had multiple drinks

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Charlotte G . 2024-10-11

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Served by Josh and he was brilliant and kept the drinks flowing and was a lovely guy unfortunately couldn’t say the same about the food it was terrible and most of it sent back! Josh was really good and took £15 off our bill it’s a shame the food was poor as the rest of our experience was really good

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Carol L . 2024-10-06

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We had a great afternoon. Mary was our waitress and she brilliant. Really attentive, made sure we had everything we needed and looked after us well. She needs to be supervisor or manager. Defo recommend and hopefully you’ll get Mary looking after you!

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Ashley H . 2023-11-25

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Another great visit and fantastic service from staff especially Mary, she was so helpful. Will definitely visit again.

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Jayne W . 2023-11-04

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We chose the slug and lettuce for a group meal as it advertised as dog friendly. On arrival the small well behaved dog was refused entry, leaving one of our group upset. The assistant manager couldn’t explain why the pub is advertising falsely. This meant one of the group could only stay a short time when we had come from as far as France to meet up. Food and cocktails were really good but service was quite slow. Apparently the kitchen was short staffed.

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helenandewan . 2023-10-28

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Came out with my friend or bottomless brunch and had the best time! Fin, one of the employees, was absolutely lovely always ready to take out orders and make sure we had drinks when needed. Deffo recommend come here for bottomless

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Libi S . 2023-10-28

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Went for a breakfast on the morning. Food was tasty and staff polite. It did take a long time for food to come and portions were quite small given price

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Jo C . 2023-10-22

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Bottomless brunch was amazing! Me and my sister were celebrating my birthday. We arrived and had a glass of Prosecco each then the drinks just kept flowing, our glasses were never empty, including prosseco top up aswel. Ordered food 45min in and we ordered the chicken burger and the breakfast, beautiful and plenty of it. Good quality food!!! My pouch eggs were cooked perfect. Plenty of drink choices and food options, so didn’t struggle picking anything. Just want to mention Josh and Issac, lovely lads and made our bottomless brunch an enjoyable experience. Thank you!!!

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Sunshine11318577375 . 2023-10-20

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Fin was incredible he looked after us so well and was amazing 😍 he deserves a raise! The food was awesome and so was the incredible service!!

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NorthStar30637966062 . 2023-10-14

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Had the best time for bottomless brunch for my friends 40th. our waiter Finn was amazing the best service ever. FInn totally made our time the best

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Rachel S . 2023-10-14

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Horrible. I has fish and chips. I had to 'saw,' into the fish the batter was so hard, and when I did get through to the fish, there was very little. The chips where like matchsticks, thin, hard and cold. The only good thing I could say there was lots of it, but unfortunately it went into a doggy bag for my dogs.

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wendyfD1675YA . 2023-10-08

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Amazing experience for bottomless brunch! Even a coeliac member was amazingly catered for! From the moment our party arrived till we left, we were catered for brilliantly. I even had to ring and ask for a delayed start time due to some of the party initially going to the incorrect hotel. Carly, our server was brilliant and very attentive. Always made sure we all had drinks. A special mention about the food, as one of our party (my sister) has coeliac disease. She said it was the BEST service she had ever recieved when it came to food since been diagnosed. She is reluctant to eat out due to high risks of cross contamination etc. But Caroline, the chef, was amazingly vocal and kept us updated via email with food choices for my sister. She made it so easy for her to be comfortable to eat, as she made it clear she had a separate area to prepare her food, separate untesils were used and had been thoroughly cleaned before hand to ensure no cross contamination could occur. Would definitely recommend anyone who wanted to try bottomless brunch to come here. Service was second to none. Both Carly and Caroline are an asset to their employers. We will definitely be back!

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Jodie B . 2023-10-07

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Our sever Josh was amazing! Very attentive and nice and friendly! Great experience and great service. Food was brilliant and choice was also great.

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scuzzrocks84 . 2023-10-07

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Came with my girlfriend for Beyoncé bottomless brunch, our server Finley was unreal, great banter, great service everything was unbelievable. Would definitely recommend the bottomless to everyone

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Martynas Z . 2023-10-01

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Such great staff friendly and looked after everyone so well Mary was our server and she’s been brilliant!! Although it’s been busy they have not forgot about us

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missarthurs . 2023-09-23

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Served by Kayley! Always made sure we had drinks going never without one! Fast service! Loved her! ❤️❤️❤️

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Sarah-Dawn W . 2023-09-23

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Arrived early asked if table was ready by any chance, told it wasn't and to go to the bar, staff member was quite abrupt. Table ready at allocated time, ordered food at the bar as the app was garbage! Starters arrived 30 minutes later asked 3 different members of staff for extra napkins which eventually arrived. The next guest's reserved card was then placed on our table stating 4.15pm! Sat and waited for mains, at 3.40pm again had to ask 3 different members of staff where the food was especially given they wanted the table back at 4.15pm! Asked for reassurance we wouldn't be asked to leave the table midway through mains and we may wish to order deserts. Received a shrug from staff member who then proceeded to blame the bar staff for not putting our order through correctly. We were advised they would see what they could do. Food arrived, had to ask for more cutlery. Staff were then moving tables and chairs around for the next guests arriving at 4.15pm. It was very clear the staff were incredibly unhappy that we were only starting our mains whilst they started to rearrange for the next guests, chairs being slammed around, staff stamping around us, one member of staff speaking to another about our table gesticulating towards us, faces twisting. Appalling attitudes, not one member of staff asked if our food was satisfactory, if we required anything else, if everything was ok - not a peep. Even after complaining no manager came to speak to us. Staff were miserable, sullen and downright rude. Not an enjoyable experience for a birthday meal at all! On a plus the food was good and the bar staff incredibly friendly and happy. The staff serving food need to be retrained in customer care and quickly!

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deborahd30 . 2023-09-10

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Usually one of our favourite places to go but our whole experience was ruined by the manager shouting, screaming and even swearing at his staff members 2 of who we seen actually reduced to tears because of him. Staff however are lovely but the place...

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Amy W . 2023-08-29

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When ringing to say we would be 10 minutes late the women on the phone was very rude. Once getting to the venue we got seated at our table for bottomless brunch to then wait over 25 minutes for our first drink which I had...

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Jade M . 2023-08-28

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Lovely service by Jordan who was friendly, excellent service in a beautiful venue overlooking the Quayside! Yummy drinks and grateful for the offer of assistance when my husband was having a diabetic hypo!

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KeiraY . 2023-08-21

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Came in on Friday for bottomless brunch and was not disappointed. The food was amazing and most the staff were lovely. Only problem was when we were at the door waiting too be seated for over 15 minutes!! We were given a extra drink because...

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Gina_sproat . 2023-08-20

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Well really disappointed with the last visit. Went with the family for some food, sadly first two choices weren’t available so had a few trips to try and order. But eventually found something for everyone to eat. Then found ourselves sat between something resembling Geordie...

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Andrew L . 2023-08-16

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Went to the slug and lettuce as part of a hen do, I had berry taco pancakes prepared by Caroline which were amazing. We were served by a lovely lady called Aisha who was very attentive friendly and fun, nothing seemed to be a bother...

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Caz1029 . 2023-08-14

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I just want to say thank you to all of the amazing staff who made my hen do unforgettable. It actually melted by heart that I had to ask them all to calm because they were worried things weren’t going right! They absolutely were! HUGE...

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Megan A . 2023-08-14

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What a fantastic venue, food that was cooked by Caroline was amazing, we were served by aisha who went above and beyond and was an absolute pleasure to have serving us. Jack who did 48 baby Guinness. And a special thanks to Katie who organised...

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F7126MNlisat . 2023-08-14

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Me and a friend came for bottomless brunch and I absolutely could not speak higher of this place!! Food was amazing and waiters kept us both topped up with our bottomless cocktails, especially Jordan who was our waiter this evening. What a canny lad!!

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lydiaf783 . 2023-08-13

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Well the service in this place was absolutely appalling, we ordered our drinks and got told where to sit, our table of 4 sat down and ordered 8 drinks. Then we got served and it was going very well. Then a bartender came over to...

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laurenbU9650DX . 2023-08-12

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Omg! Aisha and Finley were amazing!!!! So genuine down to earth people and their service was excellent! Will defo be coming back, they made our trip:)

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lydiasU5041ZW . 2023-08-05

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The most fantastic bottomless brunch, gorgeous food, lush cocktails and Finley was amazing, couldn’t do enough for us. Thanks!

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jossh44 . 2023-08-04

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Amazing throughout . Friendly staff and quick service . Would definitely recommend to friends and family . Can’t wait to come back . Great choice of menu and food fantastic . Finley was outstanding and enthusiastic. X

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Debz W . 2023-08-03

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We did a cocktail making class with Finn and has the BEST time - we made brilliant cocktails and learned a lot about the drinks we were making, including why there is a shot of prosecco with a pornstar martini. Highly recommend Finns cocktail class,...

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Lozza G . 2023-07-30

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Me and a couple of the girlies came down for a few cocktails and were met by a lovely team of staff. We were served by the two lads on the bar. And the girl with the rainbow hair was absolutely lush. Will defo be...

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Ella G . 2023-07-24

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Awful service went for 2 4 1 cocktails menu and just received 1 then got attitude from the server. There are plenty of other bars just go to those instead

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Storyteller592453 . 2023-07-20

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Visited here Saturday before an event at the very arena, waited a while for food which was fine as it was the weekend and when it arrived I wish I hadn't bothered. All deep fried in filthy oil, and that's all we could taste. I...

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Vickie M . 2023-07-17

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I was disappointed with our visit today we went for lunch while my sister was on her lunch break from work, we waited 45 minutes for our food and the resteraunt was dead there were 2 other tables occupied when we received our food my...

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Chloe S . 2023-07-11

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Great location right by the quayside. The highlight was the incredible service from Kayley and Oli - very friendly and approachable. We had booked for bottomless brunch and never had an empty glass. Fantastic service all round, thank you.

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Connor T . 2023-06-30

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Honestly I can’t say this enough but Karleigh was just amazing! She should run the place! Absolutely amazing person inside and out!

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Lisa C . 2023-06-24

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My wife and I were visiting Newcastle and stopped off at this establishment on the Quayside for lunch. We had a horrendous experience. We had never been in a Slug & Lettuce before and will never go in another. I don't have the words to...

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daftgeordie . 2023-06-23

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Had a table booked for 2 hours on Saturday afternoon. Arrived on time and the person who greeting us seemed to go AWOL and left us standing there. By this time we could see that the place was heaving and extremely loud . A lady...

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Carole S . 2023-06-20

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A group of 8 booked for bottomless brunch from 1.30pm to 3.30pm. The first meal didn't arrive until 2.50pm and her's arrived on it's own so she had the lovely experience of sitting eating solo whilst 7 hungry friends sat and watched. Over the next...

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erinlB463PA . 2023-06-13

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A horrible experience. Waited 45 minutes for food to arrive and when it did it was cold. Asked for salt and was given an empty pot. The bar counter was really sticky too, surely not very hygienic. Just felt a bit grubby all round. Staff...

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Carolyn M . 2023-06-12

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Probably the worst experience I’ve ever had eating out. We were seated around 10.50, and told they needed the table back for 1pm; very reasonable. We then ordered brunch at 11am..12.30 and food still hadn’t arrived! Waiting over an hour and a half for an...

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Excursion728597 . 2023-06-10

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We had an awesome bottomless brunch. Karleigh was great with her service, speed and also very friendly. Would highly recommend

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felixcjones21 . 2023-06-05

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Bottomless brunch was efficient. Karleigh was a fantastic host and supplied us with everything we needed for a successful bottomless brunch. Would 100% recommend coming and asking for Karleigh.

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Josh A . 2023-06-05

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Visited with 5 friends for bottomless brunch on a Saturday. Everything was excellent and 100% worth the money. Our waiter James was absolutely fantastic, he was so attentive and we never were without drinks he made the whole experience seamless.

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Newcastle9959 . 2023-05-28

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We had a master class in cocktails here for a hen do. Our waiter Jordan was absolutely fantastic. One of the BEST waiters i have EVER dealt with! A beautiful atmosphere and great looking establishment but our waiter was definitely the best part of the...

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981jennad . 2023-05-27

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We came for cocktail making. Jordan could not have been more accommodating! He was so fun, made us all feel so comfortable and mostly enabled us to have an amazing time!

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450carlyv . 2023-05-27

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Less than impressed with the place as the tables and menus are clearly not cleaned. The staff just ignore people trying to be served even though it's not busy and there are plenty of them. We were looking for something to eat and a drink...

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Daisy_in_Durham . 2023-05-24

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Worst meal I've ever been served, couldn't have any form of conversation with any other member of the group because of the sound levels of the music which I'm sure would have failed tests and damage your hearing. Table service for our large group was...

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Edward M . 2023-05-15

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Had the Bottomless Brunch for 8 of us. Food was nice, no complaints at all. Our waiter (mr mullet man) was an absolute star, couldn’t of done enough for us. Was never waiting for a drink and was always checking up on us. Great Value...

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Glenn W . 2023-05-08

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We arrived wanting dinner and drinks as we saw a fabulous menu online that we were looking forward to. When we arrived we were just told take a seat and order at the bar, we decided our food and my boyfriend went up to order…...

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Ciara F . 2023-04-26

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Food was absolutely terrible 😔 Service nd customer care was diabolical. Would not advise anyone to go here.

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paulineandscotty . 2023-04-24

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Had a bottomless brunch here with my mam, Josh was very attentive and lovely! Had such a great time here, would 100% recommend 10/10

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amymayg2016 . 2023-04-22

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Went for bottomless brunch yesterday. Was a quiet afternoon. Staff (especially Josh) were fantastic - very friendly and brought our drinks (group of 8) very quickly. Food was lovely, great choice!

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jess1247 . 2023-04-14

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Food was good and the girl who was serving was trying her best, we paid over £400 for bottomless brunch and at one point waited up to 30 minutes for drinks. She advised it was down to 2 people calling in sick, when I asked...

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CHN97 . 2023-04-10

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We visited for bottomless brunch for a special occasion and want to say a special thanks to Josh. He was extremely attentive the whole time going above and beyond to make sure we had a good experience. Food was lovely and very generous portions. Thanks...

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beccaw482 . 2023-04-09

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We came back to Newcastle for our anniversary and came for a bottomless brunch for old time sake at Slug & Lettuce and we had a lovely afternoon. Sarah was our waitress and she was totally incredible - so attentive and kind (especially considering how...

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L2789ILadamd . 2023-04-08

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Had a great time at bottomless brunch. Absolutely fabulous service from Sarah, she made us feel very welcome and was super friendly, will definitely be returning!!

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harveyf2022 . 2023-04-07

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Order did not arrive together.2meals were totally wrong to what was ordered. Steak was supposed to be well done, came as rare.one of us had finished before 3 of us received our meals. What a way to introduce family from Australia. What an experience. Disappointed...

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kevin25dawson . 2023-04-02

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We were in newcastle for a few days for a wee break and decided to go into the slug and lettuce for a drink. It was pretty empty but the staff were serving a group of girls with cocktails and chose to ignore us completely....

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Jacqueline L . 2023-03-06

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Our bottomless brunch was great. Served well and fast thanks to Malibu. Cheers for all the sex on the beach…!!! You are a gem :) - Lee

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Leesta99 . 2023-03-04

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Had one of the best boozy brunches all thanks to our brilliant host James. Couldn’t have been more attentive or friendly. Highly recommend booking here for a bottomless brunch with your friends, really great experience!

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keanajardine . 2023-03-03

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We had a bottomless brunch for my friends hen party. There were 10 of us in total and although visited on a busy Saturday afternoon, there were no issues with service. There was a good selection of drinks and new ones were bought to the...

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Nooster3881 . 2023-02-25

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I arranged a cocktail making session for my neices 18th, from start to bar attender was amazing. He could not do enough for us, he went about and beyond to make our experience was perfect. The cocktails and food was worth every penny and very...

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Oliviaboll . 2023-02-25

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Shame, such a shame. Myself my wife and family have been patrons of the ‘Slug & Lettuce’ in numerous locations for many years. Service and the diner’s experience has had its ups and downs over the years but nothing quite as low as our experience...

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John L . 2023-02-23

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My girlfriend booked us in here for bottomless brunch on Saturday 11th Feb. We had some train issues so my girlfriend called and said we wouldn't make the booking on time and they changed it for us no problem. We were a little early for...

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oddbod2000 . 2023-02-22

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Came on Saturday and was served by Lauren - she was so kind and bubbly! Will definitely be coming back

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Y6204JCem . 2023-02-19

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I had booked for afternoon tea here with my partner for our anniversary and it was amazing, the food was lovely and it was all well presented, upgraded from the tea to the cocktails and it was well worth it. Staff were welcoming and are...

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499jordanm . 2023-01-31

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Nowhere else was open. We knew we were taking a risk as we have been to other Slug and Lettuce previously and were unimpressed. The food was awful, but happily not that expensive either. The atmosphere sterile. The service nominal. If we hadn't been so...

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g12doc . 2023-01-29

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Spent my birthday in Slug and Lettuce with my husband- we booked afternoon tea. Sarah was our server and she was absolutely amazing. I've been having a bad time of it lately so wanted to cheer myself up. Sarah came over I thought she was...

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karenaG6593NR . 2023-01-23

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Two of us went for breakfast and was told upon ordering it would be around 40 minutes which we were prepared to wait even though it didn’t seem that busy. Got to over an hour and other tables who came in after us (a table...

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abbyX5012CH . 2023-01-15

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Absolutely amazing experience! Me and my 5 friends went for a bottomless brunch at 4PM on 7th Jan. Sarah was super nice and made the experience a great one. Probably one of the best customer servuce experiences in a long while. Attentive, kind and going...

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rzwl . 2023-01-07

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Very good, thoroughly enjoyed our experience. First ever bottemless brunch and we weren’t disappointed. Adam from the Plymouth branch really looked after us and made our time feel special! Food was lovely and drinks were great. Thank you Slug and Lettuce we will be returning!

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Jimjam3587 . 2022-12-31

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I can’t complain about the place or staff. Service was good, staff were friendly. However, on the run up to Christmas they charge you full price for the cocktails no 2 for £12offer. We didn’t realise this until we got there and they had put...

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Sharon R . 2022-12-18

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Sophie was an excellent server for our afternoon tea. Very understanding and efficient. Many thanks x

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246gerryw . 2022-12-01

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Josh was a great waiter and never left us without a drink for bottomless drunk: he was very friendly, professional and attentive. 10/10!!!:)

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Georgia E . 2022-11-08

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Went for bottomless brunch with my friend today and Sarah served us. She was so lovely and the service was absolutely amazing. So friendly and made us feel welcome. Couldn’t recommend more.

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samanthawA2028SW . 2022-10-26

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My husband stood at the bar 20 minutes waiting to be served. The people either side of him were served before him even though they had waited no more than 5 minutes. The male barman were to busy serving groups of girls, and the female...

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88Dreamer88 . 2022-10-15

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Stopped here for a drink and sat outside watching the world go by, good selection of everything and fast service.

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Andrew M . 2022-09-20

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Me my wife and 2 kids, it's difficult to order food with an 12 year old and 8 Yr old, they just say "don't want that" "is there anything else??" And before you know it, an hour has past, so me and the wife just...

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MMEOL . 2022-09-15

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Mint food, class drinks, service great. Sarah the hostess great and very polite. very recommended. Good choice to upgrade drinks and food was really nice.

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J6632VJstephenc . 2022-08-27

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Samantha was super helpful and is always a laugh! The cocktails are good quality for the price and the music is always spot on.

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zoozeelol . 2022-08-23

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So been a while and as we were on the Quayside we decided to pop in for tea. Plenty of tables to choose from and got a nice little spot close to the window. Plenty of choice on the menu and nice little extras to...

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Andrew L . 2022-08-22

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Went for my hen party for a bottomless brunch and Beth was amazing! So attentive and really made us feel cared for! Thank you so much for making my day so special

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HolR9723 . 2022-08-21

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Had such an amazing time for my sisters hen do!! Beth was amazing and sorted us all out so well! Amazing service and the food was lush!! so happy with everything and the bride had an amazing time! Thank you!!

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maddy365_x . 2022-08-20

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Came with 3 friends for bottomless brunch and were so looked after by Michael. He made sure we always had drinks and were happy. Will definitely be back! Thank you Michael 😊

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ImmyC8 . 2022-08-17

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We booked a table of 12 for a staff party on a Saturday, yes, it was busy. We all work in bars, some of us are pub management and we booked here for a staff party. We understand it was busy, but when someone is...

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VictoriaJane94 . 2022-08-13

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Malibu, our stunning server was so attentive and made our day, couldn’t fault her service or our food, 100% recommend and will return.

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tonycamcarty . 2022-08-06

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Had a lovely Bottomless Brunch here on Friday 5th August. Gemma our server was amazing!! Kept us topped up. Couldn’t ask for better service. Asset to the company!!

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Shannon T . 2022-08-05

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Visited yesterday for Bottomless brunch. Malibu was our waitress and she was fantastic from start to finish. She was so friendly and attentive, our glasses were topped up regularly without having to ask. Food was nice and served quickly. All in all lovely afternoon and...

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Stephanie B . 2022-07-31

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The absolute worst, had booked to eat food her but didn't bother. Seated and just left, not given menu's and sat in the middle of obnoxious hen parties screaming. Everyone likes a laugh but surely people wanting to eat should be separate to people just...

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MrsT33 . 2022-07-31

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I do not have one bad thing to say about S&L Lincoln. Phenomenal service. Jay (it was her first day) was so smiley, friendly, positive, pleasant and polite, what a gem to the company! She and her colleagues (as we know it is team effort...

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missymoo2022 . 2022-07-27

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Visited with a party of approx 38 people on a Wednesday evening to celebrate colleagues leaving us to move on to pastures new. Back room was booked (for 5:30pm) a few weeks ago and numbers were requested and given the the establishment. When a few...

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aratelli . 2022-07-22

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Great Location right on the river side of Newcastle. Trendy place and we ate here which was ok, microwave food type of thing. Bad point….. Place is not clean, if you sit on one on the white chairs with arms get a look down by...

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Lovaz . 2022-07-20

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Very disappointing lunchtime visit. Party of 5 adults for ‘light lunch’ - 1 person wanted fish finger sub & chips, no fish fingers! 2 people wanted BLT, no lettuce or tomatoes. I ordered sweet chilli chicken with sweet potato fries, no sweet potatoes! We all...

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Meg1973 . 2022-07-03

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We booked a meal on Saturday 25th 6.45 Table 5. After paying booking fee of £20 before we arrived but in all fairness we were give a ticket to redeem at the bar as i asked if we could order our meal from the table...

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I6511CFiainm . 2022-06-27

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My friend and I went for afternoon tea yesterday. Beth was our server and she could not do enough for us. The tea itself was lovely and so were the cocktails! The atmosphere was great and we had a table by the window overlooking the...

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Jo2402 . 2022-06-26

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2.6

33 Opinions

location-icon39 Northumberland St
British
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Very slow service, I just wanted two hot drinks, about 12 in the queue waited 20 minutes to get served, staff very friendly though.

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1.8

5 Opinions

location-icon6 High Friars
British
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Food is terrible. Bread is hard and not fresh at all. Sausages texture disgusting. For a cafe everything should be fresh not feel like it was made 3 days ago

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3.2

6 Opinions

location-iconBritannia Hotel - Newcastle Airport
British
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The food was lovely and both Abi’s were lovely, friendly and worked hard to ensure we were comfortable, happy and had all we needed. Would recommend.

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3.3

334 Opinions

location-iconGrange Road
British
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Told we could not order food if we hadn’t booked, even though there was only one couple seated. the chef was sat at the bar having a pint, not a good look to be fair, but 20 minutes later someone wondered to the bar and ordered food. We then witnessed another couple try to order at the bar for them to be told they’d ran out of food so the kitchen was closed. Nice one!

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3.4

376 Opinions

location-icon72-74 Pilgrim Street
British
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Fantastic food really good food