SkyLounge at DoubleTree by Hilton Hotel Leeds City Centre in Leeds

Esta fue la quinta vez que he estado para el brunch sin fondo siempre una reserva a primera hora de la tarde entre la 1 pm y las 3 pm La comida era excelente como siempre, así como el servicio. Nuestra camarera Rebecca (disculpas si olvidé su nombre) nos cuidó y se aseguró de que siempre estábamos recargados Sin embargo, en esta ocasión y por alguna razón a los 15 minutos de la ambientación apareció un DJ y comenzó a tocar temas house y rave a máximos decibelios. Esto podría haber sido apropiado en la noche, pero temprano el sábado por la tarde que mató completamente nuestra conversación. No soy fan de esta música en el mejor de los casos, pero tratar de hablar con amigos se volvió imposible. Volveremos de nuevo si el DJ deja su acto para más tarde en la noche

Muy decepcionados con Sky Lounge - hemos tenido un par de visitas mientras nos alojamos en el Hilton Doubletree y decidimos esta vez llevar a un par de amigos para disfrutar de los cócteles - en primer lugar el personal no era muy atento nos sirvieron rápidamente agua y nos dieron menús y luego tomó una edad absoluta para que nuestro pedido fuera tomado , a pesar de que habíamos preguntado al personal un par de veces si podíamos pedir bebidas. Las bebidas también tardaron bastante en llegar , era el final de la velada y no especialmente concurrida y optamos por solo gin tonics al final por lo que no era una bebida complicada de preparar ? ? En segundo lugar y esta es la experiencia más decepcionante del Sky Lounge - los baños de señoras parecían una escena del crimen absolutamente impactante y en absoluto lo que se esperaría de un establecimiento de este tipo! Dos de los inodoros estaban pegados con cinta adhesiva muy mal y no había rollos de papel higiénico, sin embargo, rollo de papel higiénico y papel de mano tirados por todo el inodoro en el piso cerca de los lavabos de mano - ¡desgracia absoluta! ¡Los gerentes deberían avergonzarse!

There were 3 of us - my husband’s meal arrived and he had eaten it before ours came! Then mine & my daughter’s arrived - hers was the wrong meal so we had to send it back. By the time her meal arrived, I had eaten mine. By this time, my daughter had gone past being hungry as it was almost 930 and our table was booked at 745, so she didn’t eat much. So, although the food itself was fine and the staff were pleasant, all 3 of us eating separately was not the plan for my daughter’s birthday. We were quite disappointed.

We arrived for lunch and were informed that we couldn't order from the Xmas menu, as we had thought. Apparently the Xmas menu had to be booked through the sales team in advance, if that's the case it isn't made clear during the online booking process. Not a big issue, as we were all able to find stuff we liked on the main menu. One of our party was given their food quite quickly after we ordered which we thought was strange, then they brought out a dish that we hadn't ordered. We explained that none of us had ordered it, the lady seemed quite short and said "Are you sure?" and we said we were. She then walked over to another table and after a brief chat, gave the dish to them. She then came back to our table and took the other dish that had been given to us and said it was for the other table. We then watched her take it over to the other table and deliver it to them. The dish had been sat with us for a few minutes before she took it to the correct table, and it didn't seem right that it was taken from one table to another. The food was nice and everyone enjoyed it, but the service let it down slightly.

¡Gran lugar! Muy recomendable, comida, bebidas y vistas todo fantástico. Personal muy amable. Definitivamente volveré pronto.

We were waiting 45 minutes from our main meal for someone to come and ask us if we would like a dessert and then nobody came so we had to go and find someone, one other pointer the butter that came with the bread and olive starter was so hard we couldn’t spread it, maybe also add a dish of balsamic as the whole thing was very dry.

Very helpful and accommodating staff, especially as we faced some delays and had to adjust our reservation. Lovely service, a nice family night.

Small portions, average food. Partner went straight into The Salt Bar and ordered a kebab as he was still hungry

Realmente decepcionado. Reservado para un almuerzo sin fondo con amigos, uno de los cuales tenía una discapacidad. Lo mencioné en las notas y solicité explícitamente un cuadro que no se planteó. Llegamos y la señora que nos sentó (posiblemente un gerente - con una camisa blanca) nos sentó en una mesa alta (! ) luego preguntó si debía mover una silla para que nuestro "amigo" pudiera simplemente "tirar hacia arriba". Creo que malinterpretó mi petición y asumió que un usuario de silla de ruedas estaría con nosotros. However, 1 . Un usuario de silla de ruedas no habría podido utilizar una mesa elevada y 2. Mi solicitud claramente no fue leída/aceptada. Esto dejó a mi amiga sintiéndose realmente incómoda ya que no le gusta llamar la atención sobre sí misma (comprensiblemente) por lo que luego tuve que solicitar una mesa diferente frente a la gente. No es suficiente. Esto fue rápidamente rectificado por nuestro servidor, que fue fantástico en todo, sin embargo, hace que un buzón de solicitud no tenga sentido si no va a ser leído correctamente. La comida estaba bien, al igual que las bebidas, y finalmente el servicio fue genial por nuestra camarera, pero todo fue eclipsado por este gran descuido de la dirección / equipo de reserva. Realmente ignorante y decepcionante de un bar que se pone en un punto de precio más alto. Debe hacerlo mejor con la inclusión - literalmente lo deletreé para ellos al reservar con más de 2 semanas de antelación!

Muy caro y pretencioso. sí es agradable con fantásticas vistas, pero no podía permitirse el lujo de alojarse en él para unas copas £ 12. 50 para un cóctel si es en un vaso de bola alta que tienen un gran bulto de hielo en él como un ladrillo obviamente un molde especial para que obtenga menos cóctel, y obtienen más beneficio, £ 7. 50 por una pinta de Guinness Rip Off Been once willt be Back

Went here for afternoon tea for a friend birthday. Restaurant is lovely spacious and nice views over the city. Has an outdoor balcony which would be lovely in the summer to sit out on. Afternoon tea was lovely, selection of sandwiches cakes and scones the only down side was she tea came just luke warm and also ages after the food was delivered. We then changed and had coffee which was lovely. There was no problem to box up any uneaten cakes to take away which was great.

Food was delicious. We had bottomless brunch. We never had to ask for a drink the waitress always came to ask us and even came 10 minutes before end to say the next drink would be the last. Lovely venue. No loud music so we could all talk and hear each other. Would definitely recommend. Well done and Thankyou

Great location lovely food and staff, would definitely return and recommend!

We visited the Sky Lounge on the first night of our stay in Doubletree by Hilton. Although we only planned to visit Sky Lounge once, we ended up coming back every night for the rest of our stay because of the excellent service provided by Andres, Greg and Jefferson. They were friendly, hospitable, charismatic and took their time to accomodate us. Even on busier nights, they were attentive and served us promptly with fabulous quality drinks. Thank you Andres, Greg and Jefferson - you all made our first visit in Leeds such an unforgettable experience.

We often visit the sky lounge and usually enjoy a couple of drinks. I just couldn’t believe the price of a can of Kirkstall Beer. Not even a full pint, £7.50. Not that it’s comparable, but I buy 8 for £10 from my shop. My wife had a porn star martini, which was £12.50 and the bill came to £22. I’m assuming we had a 10% surcharge for the drinks to be ordered and delivered to us outside. Wasn’t told this, or offered a receipt so only assuming. We just had the one drink this time round.

Quiet lunch with a friend. Good location and food but what stood out was the great service. Friendly and attentive and worthy of a 5 star review.

The waiters were friendly and pleasant, they treated us well. They super

Absolutely delicious bottomless brunch celebrating a friend's birthday. The food was delicious and the drinks were flowing and the staff were attentive and friendly. The place and atmosphere were great.We would recommend and return. Thank you .

Lovely setting. Great atmosphere. However poor service spoiled the evening. Waited 30 minutes at our table to finally be asked what food and drink we would like to order. I ordered the fish and chips. However the chips were lathered in salt. The fish was certainly not value for money. Very small. More like a child's portion. After our food we had to wait over 30 minutes before I had to go grab a staff member to clear our table and ask for the bill. There was certainly enough staff to attend the few customers. However they were busy gabbing.

Very enjoyable afternoon, attentive staff.. more than satisfied..

Nicole and Rach were exceptional. I awesome venue made even better by great people. The Hilton team needs to be proud of what they have with the people looking after us.

This afternoon tea was a gift as part of a voucher for me and my other half. We happened to be in Leeds to watch a concert, and decided it would be the best time to go use the voucher we had been given. I found it quite hard to book the voucher, but the lovely people at the Sky Lounge were able to help me book it a few months in advance, so I was on a pretty high note entering. When we arrived however, things seemed to go a bit south from here. A gentlemen, dressed rather well, in his 30’s greeted us with what I can only describe as a scowl, and a very rude edge to his voice. It can be noted that my partner and I are young, and we have experienced such things like this before. However, the rude manner in which the gentlemen said “have you got a booking?” while glancing us up and down really upset me. When I said yes, he found our booking, and walked off without saying anything to get another member of staff. This lady was fantastic to us. She was kind and patient as she explained what our voucher meant we could have, and kindly brought us our drinks and food. The bar staff weren’t so pleased with us however, and I did hear them talking about us quite loudly, with one sentence that stuck with me being “they’re here for a cheap meal at a nice place, scruffs”. Frankly this has spoiled the experience, and the only thing that’s rescued even 3 stars was how lovely the waitress was, and how good the food was too. I don’t think I’ll be returning here, however I can partially recommend it due to the food.

The beef short rib was excellent. Would definitely recommend. Staff were kind

No shortage of staff like most places, staff very friendly and attentive. Cocktails really nice, food was nice but nothing outstanding but saying that we will return and would recommend a visit.

We had Afternoon tea experienced and it was great! The place is lovely over looking Leeds City. The food was nice and hot drinks of any choice and you can ask more than one for hot drinks. We love the ambience. It worth value of money. The staff were nice and helpful. We will definitely be coming back and we will recommend it to family and friends.

great food and good selection of drinks and the service was very good. We will definitely be back.

Simply amazing - we visit sky lounge often and the staff are what makes this place special. Nicole in particular is just a great server and always looks after us, making every visit special and she deserves the world. Brilliant cocktails, food, and service always.

A gorgeous bar which I have been going to for six years! Service is amazing, drinks get better and better and the late night DJ makes it a force to be reckoned with! Another fabulous Saturday night in Leeds!

Service was poor they did turn this around eventually food was nice I don’t think we will be back.

Great food, service and ambiance. Would return again.

Another fabulous brunch, great menu & drinks to choose from. You never have an empty glass, by for the best place for brunch in Leeds

Great environment. It was in the evening and it was very quiet and calm. The food was great too

This lounge is based at the top of the Doubletree by Hilton Hotel., and the visit was a second here for an Afternoon Tea. Welcome was very friendly, and after being shown to our table we were advised that we could sit outside in the sunshine until our tea was served. When served, the food, cocktails and tea/coffee were all excellent, as was the service from Rachael. The views from the 13th Floor, over Leeds are great and the ambiance is very pleasant. As mentioned in another review, the music could be a little quieter. Overall an excellent experience.

Lovely venue, lovely food, highly recommend. Attentive staff

Always a favourite. Great atmosphere and Nicole made the service 10/10! Really made the bottomless brunch “bottomless” Would always come back again! :)

Nice restaurant as part of Doubletree hotel. Nice friendly staff and very nice food. Well worth a visit.

Food was absolutely beautiful (burger especially!). Drinks were served quickly and were fairly priced for such a wonderful establishment.

Excellent location great service choice good and lovely atmosphere

Family group. Seated at an appropriate table. Wait staff were attentive. Something for all on the menu.

The service and everything was absolutely spot on.

Visited for the weekend. I had prawns and chorizo to start flat bread soggy and chorizo not cooked, my partner had onion rings which were fine. We both had fish and chips, batter was thick and overcooked and the fish was grey.. not good. The ambience in the bar was lovely and the staff were great.

Food was good but service was awful. Place wasn’t busy and the servers didn’t want anything to do with us. It took 15 minutes to receive our drinks and the staff weren’t overly pleasant

I had a reservation that no one recognised? I had confirmed my table only the day before. I was told I could have a table but I had only one hour as they were closing shortly for a private booking. Throughout the meal and as I visited the ladies room I kept being warned that they were closing in one hour, this was most irritating as I had booked my table. Will not be going back

Staff were lovely and very attentive. We celebrated our wedding anniversary and they surprised us with a free glass of Prosecco which was a very thoughtful gesture. The food was lovely and good value. The location was good. Would definitely recommend a visit here

Food was amazing as usual. Service really let it down this visit. There was not one thing we didn’t have to ask for. Had to ask for kids menu, sat for about 15 minutes with no one coming over, had to ask for them to take our order, baring in mind there was multiple staff stood around. Kids meal meant to come with tortilla chips that never came, they ordered ice cream each for dessert and it came in the same bowl? Not ideal for a 2 year old and a 7 year old, so ended up putting one on a plate. There was nothing major wrong, just very reactive staff rather than proactive. When 10% of the bill is service charge you expect at least average service

My first beer was flat but changed without question. The chicken came with a few carrots and 1 slice of sweet potato, the chicken was also raw we were offered an alternative meal or to take the cost off the bill. The burger was good, pizza was average at best. The food was disappointing for a Hilton. However the waiting staff we very polite and professional throughout.

Bottomless brunch was really good. Our server Ivan was great, kept us topped up with drinks. Definitely recommend.

Interesting setting and vibrant. Several items on menu not available so a bit dissapointing. Food was nice but not outstanding. Drinks expensive but food reasonably priced

I found the food was fairly underwhelming for the price. Chicken was dry. We also found the service quite slow considering it wasn’t busy.

Love the greenhouse! It’s such a lovely setting and the food and drinks were amazing! Lovely staff too

Had bottomless brunch,so food was of a standard I expected.

Professional service and excellent food and atmosphere.

We had the fish and chips . Plenty of batter but hard to find any fish inside !

Amazing food and lovely staff. Special thanks to Chris for his assistance!!!

Very good but as a Coeliac a little disappointed. There nothing GF as a starter, None of the salads were GF and the Ice cream wasn’t marked GF but the GF Sticky Toffee Pudding came with Ice Cream

The service was fantastic. The location is great. Just a bit noisy but still had a great time.

We had a lovely meal and a nice time but it’s not really a restaurant and more of the downstairs bar of a hotel that serves food. If you want to try some stunning food then defo go, but it’s not the place for a birthday meal etc

Poor service, over priced. Wrong drinks were delivered. Wouldn't revisit

Kathleen and Nikki were both outstanding and made us feel so welcome

Very slow service. We were sat down for 40 mins before our drinks arrived. Food was definitely overpriced for the quality of it. Wouldn’t go back.

Impressed with how gorgeous the food was and the restaurant itself. I booked a pod and had a speaker in there played my own music. Amazingly food and staff will definitely go back.

Nice location, the rest is overpriced food and drinks.

Food was poor, staff kept coming over to the table and hovering , so expensive for what was served and not as described on the menu Overall really poor Paid £33 for two bao buns and chips and a cocktail

Lovely atmosphere. fantastic, accommodating staff. The food was absolutely delicious! Would definitely return

Bill with service charge was taken when ordering and after ordering we did not get any service (I.e asking how food was etc when we needed to get additional condiments) no staff around when seated outside

I would not hesitate to go back to the lock kitchen and bar again The staff and service was Brilliant the food and drinks were amazing and the outdoor area was lovely to sit out in All in all a fantastic experience Will be going back again soon

Lovely food and decent service. We had to get a drink returned as wasn’t right but got done quick enough. Lovely ambience outside table

Great location for a lovely lunch in the sun. Good and drinks were great

Made a reservation and had to move tables 3 times as the tables weren’t suitable to have food and be with a guide dog. Quite a lot of staff on and still took a long time to get served for drinks in the bar area for us and other customers. We noticed waiting staff just standing at the bar or on the walls of the restaurant instead of checking in. It was a very nice place with inside and outside seating. Good selection of Vegan food but could have more gluten free options as it’s a big hotel in Leeds. Could upgrade to vegan cheese for the plant based burger. Everyone was very nice

Service was quite slow to begin with but food and drinks were amazing

Disgusted that the price of the food on the menu didn't include 20% VAT. So shocked when the bill came with unexpected tax and service charge. The burger really wasn't with the price I had to pay.

Love this place! Food is amazing definitely recommend to everyone

Second visit to the Lock Bar for the bottomless burger experience .The sun shone for us and we were served by an amazing young lady called Soph.She was excellent in every way and so professional and treated us in such a lovely manner.Thankyou for such a lovely afternoon for my friends retirement from the NHS it was truly afantastic afternoon

The whole experience was lovely The service was great and efficient We had the sea bass and enjoyed ever mouth full Would definitely recommend

Enjoyed a very well cooked and presented lunch time meal yesterday at the Lock. Excellent waiter service and food was delicious. A nice open spaced restaurant with great views of the Leeds canal and outside seating. Highly recommended.

Disappointed was our overall opinion. The staff and wine were both good but let down by the food. We had 3 malted grain sandwiches. Small amount of filling in all of them. 2 were tuna crunch the crunch consisted of sliced cucumber the 3rd was ham which wasn't very thick. All the sandwiches seemed to have been left out and were on the verge of going curly. The plates were filled out with crisps - a little side salad would have been nice. We shared a portion of fries which were obviously cooked from frozen and some had black bits in them. Definitely wouldn't recommend eating here

Excellent value, staff very friendly and efficient service, beautiful surroundings, food and drinks were also very nice. Would highly recommend and will definitely return.

Food was lovely if a little expensive for what it was. Good, attentive service and pleasant ambience overlooking the water. 10% added service charge was an unwelcome surprise and although I paid it as I understand times are hard for the hospitality industry, it made for a very expensive lunch out for the three of us.

Lovely place for a treat! Main menu is expensive (£18 for burger and chips) However a great selection of food and drinks. Restaurant was very quiet but for some reason the staff seated everyone in tables next to each other, would have been nice to be spaced out. Views are amazing, the hotel is next to the canal. Staff were friendly, but we struggled sometimes to get their attention. Overall, a lovely afternoon spent with my Mum. Would recommend.

Food was great & the service on drinks was excellent. We’ll definitely be making a return visit

We visited on Mothers Day and everything was amazing. The halloumi fries especially were fantastic. Service was also spot on, will definitely be coming back! Cheers!

Very attentive staff. Very welcoming and friendly. Quick service. Gorgeous decor but somehow managed to feel cold and open. Table was too small small for 4 people. But overall very good with lovely views of the water.

Food was excellent all staff members we came in to contact with fantastic

Service excellent. Food hot and tasty. Excellent value.

Very good service, and very helpful and careful about my son's peanut allergy- felt very safe.

Everything was just lovely, service was great, drinks were great and food was amazing!

Friendly helpful staff who spent time talking to us & made us feel very welcome.

The worst service I have ever experienced. They have a policy as part of the bottomless where they do not serve you until your whole party has finished their drinks. Doesn’t make any sense and isn’t fair on customers who just want to have a few drinks. I had to ask every time for another drink from the lady who was running front of house because our waitress was nowhere to be seen. They extended the bottomless to be two hours as they realised the service was bad, but sadly it continued to be awful.

Felt it was expensive for what it was. Quite basic.

Overall food very good but asked for my steak well done and it came medium and was very pink so I had to return it. A new one arrived fairly quickly but by the time it arrived my husband had finished his meal so I had to eat alone which spoilt the overall experience a bit. My husband's curry was perfect for him.

Extremely good service and great food.nothing too much trouble.

A very Nice place. Convenient parking area right next to hotel.

Great food, drinks and service, had bottomless burgers, would definitely go back

Made the booking on line it asked if it was a special occasion I put down it was our anniversary when we arrived the restaurant was empty bearing in mind, it was on Monday lunchtime around 1.30 so we had the restaurant to ourselves, but no one congratulated us on our anniversary or even mention it so that was quite disappointing but will say the food was very good and maybe we will call again but not to celebrate on the next anniversary lol

The dining area outside was beautiful and warm under the heaters. Staff were pleasant and helpful and we got free glass of Prosecco because it was my birthday.

Such a beautiful spot. Sat outside beside the water, food was served quickly and was so so tasty! Headed upstairs to the Sky Lounge after dinner for a hot drink with panoramic views of the city, they even give you a blanket. Perfect, would highly recommend. Will be back!

Bottomless burgers - drinks selection is amazing and so is the food. Over all was a great night

Nice outside seating area, clean toilets, good food.

Warm welcome, lovely light bright room. Served our drinks quickly, little slower taking food order. Food was very good, huge portion of fish n chips. Empty plates not cleared away for half an hour which was slightly irritating. Overall really good.

The food quality was fab, service was great and very efficient