GastroRanking-logo
whatsappWhatsapp
phoneCall
desktopWebsite
menuMenu
bookingBooking
4,10

Based on 1.590 opinions finded in 3 websites

3.9Ambience3.9Cuisine3.1Price3.9Service
site_photo4

comment_iconOpinions

Nicole and Rach were exceptional. I awesome venue made even better by great people. The Hilton team needs to be proud of what they have with the people looking after us.

site_logo

Christopher W . 2024-08-30

MORE AT TripAdvisor

The beef short rib was excellent. Would definitely recommend. Staff were kind

site_logo

Dan . 2024-08-06

MORE AT OpenTable

This afternoon tea was a gift as part of a voucher for me and my other half. We happened to be in Leeds to watch a concert, and decided it would be the best time to go use the voucher we had been given. I found it quite hard to book the voucher, but the lovely people at the Sky Lounge were able to help me book it a few months in advance, so I was on a pretty high note entering. When we arrived however, things seemed to go a bit south from here. A gentlemen, dressed rather well, in his 30’s greeted us with what I can only describe as a scowl, and a very rude edge to his voice. It can be noted that my partner and I are young, and we have experienced such things like this before. However, the rude manner in which the gentlemen said “have you got a booking?” while glancing us up and down really upset me. When I said yes, he found our booking, and walked off without saying anything to get another member of staff. This lady was fantastic to us. She was kind and patient as she explained what our voucher meant we could have, and kindly brought us our drinks and food. The bar staff weren’t so pleased with us however, and I did hear them talking about us quite loudly, with one sentence that stuck with me being “they’re here for a cheap meal at a nice place, scruffs”. Frankly this has spoiled the experience, and the only thing that’s rescued even 3 stars was how lovely the waitress was, and how good the food was too. I don’t think I’ll be returning here, however I can partially recommend it due to the food.

site_logo

Robin Harris . 2024-08-06

MORE AT TripAdvisor

No shortage of staff like most places, staff very friendly and attentive. Cocktails really nice, food was nice but nothing outstanding but saying that we will return and would recommend a visit.

site_logo

Hmmmmm . 2024-07-27

MORE AT OpenTable

We had Afternoon tea experienced and it was great! The place is lovely over looking Leeds City. The food was nice and hot drinks of any choice and you can ask more than one for hot drinks. We love the ambience. It worth value of money. The staff were nice and helpful. We will definitely be coming back and we will recommend it to family and friends.

site_logo

Jasmin D . 2024-07-22

MORE AT TripAdvisor

great food and good selection of drinks and the service was very good. We will definitely be back.

site_logo

. 2024-07-19

MORE AT OpenTable

Simply amazing - we visit sky lounge often and the staff are what makes this place special. Nicole in particular is just a great server and always looks after us, making every visit special and she deserves the world. Brilliant cocktails, food, and service always.

site_logo

Jake T . 2024-07-07

MORE AT TripAdvisor

A gorgeous bar which I have been going to for six years! Service is amazing, drinks get better and better and the late night DJ makes it a force to be reckoned with! Another fabulous Saturday night in Leeds!

site_logo

CMW268 . 2024-06-22

MORE AT TripAdvisor

Service was poor they did turn this around eventually food was nice I don’t think we will be back.

site_logo

. 2024-06-15

MORE AT OpenTable

Great food, service and ambiance. Would return again.

site_logo

PaulaA . 2024-05-31

MORE AT OpenTable

Another fabulous brunch, great menu & drinks to choose from. You never have an empty glass, by for the best place for brunch in Leeds

site_logo

steph_family . 2024-05-27

MORE AT TripAdvisor

Great environment. It was in the evening and it was very quiet and calm. The food was great too

site_logo

. 2024-05-25

MORE AT OpenTable

This lounge is based at the top of the Doubletree by Hilton Hotel., and the visit was a second here for an Afternoon Tea. Welcome was very friendly, and after being shown to our table we were advised that we could sit outside in the sunshine until our tea was served. When served, the food, cocktails and tea/coffee were all excellent, as was the service from Rachael. The views from the 13th Floor, over Leeds are great and the ambiance is very pleasant. As mentioned in another review, the music could be a little quieter. Overall an excellent experience.

site_logo

Chris M . 2024-05-10

MORE AT TripAdvisor

Lovely venue, lovely food, highly recommend. Attentive staff

site_logo

ANA2022 . 2024-05-05

MORE AT OpenTable

Always a favourite. Great atmosphere and Nicole made the service 10/10! Really made the bottomless brunch “bottomless” Would always come back again! :)

site_logo

alicialister . 2024-05-04

MORE AT TripAdvisor

Nice restaurant as part of Doubletree hotel. Nice friendly staff and very nice food. Well worth a visit.

site_logo

AmandaL . 2024-04-18

MORE AT OpenTable

Food was absolutely beautiful (burger especially!). Drinks were served quickly and were fairly priced for such a wonderful establishment.

site_logo

ShannonM . 2024-03-23

MORE AT OpenTable

Excellent location great service choice good and lovely atmosphere

site_logo

. 2024-03-15

MORE AT OpenTable

Family group. Seated at an appropriate table. Wait staff were attentive. Something for all on the menu.

site_logo

AnneG . 2024-03-09

MORE AT OpenTable

The service and everything was absolutely spot on.

site_logo

. 2024-02-14

MORE AT OpenTable

Visited for the weekend. I had prawns and chorizo to start flat bread soggy and chorizo not cooked, my partner had onion rings which were fine. We both had fish and chips, batter was thick and overcooked and the fish was grey.. not good. The ambience in the bar was lovely and the staff were great.

site_logo

JulieB . 2024-02-10

MORE AT OpenTable

Food was good but service was awful. Place wasn’t busy and the servers didn’t want anything to do with us. It took 15 minutes to receive our drinks and the staff weren’t overly pleasant

site_logo

. 2023-12-09

MORE AT OpenTable

I had a reservation that no one recognised? I had confirmed my table only the day before. I was told I could have a table but I had only one hour as they were closing shortly for a private booking. Throughout the meal and as I visited the ladies room I kept being warned that they were closing in one hour, this was most irritating as I had booked my table. Will not be going back

site_logo

Skyler . 2023-12-01

MORE AT OpenTable

Staff were lovely and very attentive. We celebrated our wedding anniversary and they surprised us with a free glass of Prosecco which was a very thoughtful gesture. The food was lovely and good value. The location was good. Would definitely recommend a visit here

site_logo

TinaK . 2023-11-26

MORE AT OpenTable

Food was amazing as usual. Service really let it down this visit. There was not one thing we didn’t have to ask for. Had to ask for kids menu, sat for about 15 minutes with no one coming over, had to ask for them to take our order, baring in mind there was multiple staff stood around. Kids meal meant to come with tortilla chips that never came, they ordered ice cream each for dessert and it came in the same bowl? Not ideal for a 2 year old and a 7 year old, so ended up putting one on a plate. There was nothing major wrong, just very reactive staff rather than proactive. When 10% of the bill is service charge you expect at least average service

site_logo

lsresident . 2023-11-25

MORE AT OpenTable

My first beer was flat but changed without question. The chicken came with a few carrots and 1 slice of sweet potato, the chicken was also raw we were offered an alternative meal or to take the cost off the bill. The burger was good, pizza was average at best. The food was disappointing for a Hilton. However the waiting staff we very polite and professional throughout.

site_logo

Andrea . 2023-10-22

MORE AT OpenTable

Bottomless brunch was really good. Our server Ivan was great, kept us topped up with drinks. Definitely recommend.

site_logo

LisaE . 2023-10-21

MORE AT OpenTable

Interesting setting and vibrant. Several items on menu not available so a bit dissapointing. Food was nice but not outstanding. Drinks expensive but food reasonably priced

site_logo

kareny . 2023-09-14

MORE AT OpenTable

I found the food was fairly underwhelming for the price. Chicken was dry. We also found the service quite slow considering it wasn’t busy.

site_logo

MattW . 2023-09-10

MORE AT OpenTable

Love the greenhouse! It’s such a lovely setting and the food and drinks were amazing! Lovely staff too

site_logo

. 2023-08-27

MORE AT OpenTable

Had bottomless brunch,so food was of a standard I expected.

site_logo

PabloEsco . 2023-08-18

MORE AT OpenTable

We had the fish and chips . Plenty of batter but hard to find any fish inside !

site_logo

JaneB . 2023-08-15

MORE AT OpenTable

Professional service and excellent food and atmosphere.

site_logo

KellyM . 2023-08-15

MORE AT OpenTable

Amazing food and lovely staff. Special thanks to Chris for his assistance!!!

site_logo

EvangeliaC . 2023-08-11

MORE AT OpenTable

Very good but as a Coeliac a little disappointed. There nothing GF as a starter, None of the salads were GF and the Ice cream wasn’t marked GF but the GF Sticky Toffee Pudding came with Ice Cream

site_logo

BernieH . 2023-08-06

MORE AT OpenTable

Poor service, over priced. Wrong drinks were delivered. Wouldn't revisit

site_logo

DBandJB . 2023-08-04

MORE AT OpenTable

We had a lovely meal and a nice time but it’s not really a restaurant and more of the downstairs bar of a hotel that serves food. If you want to try some stunning food then defo go, but it’s not the place for a birthday meal etc

site_logo

. 2023-08-04

MORE AT OpenTable

The service was fantastic. The location is great. Just a bit noisy but still had a great time.

site_logo

JacintaD . 2023-08-04

MORE AT OpenTable

Kathleen and Nikki were both outstanding and made us feel so welcome

site_logo

LiamK . 2023-07-29

MORE AT OpenTable

Very slow service. We were sat down for 40 mins before our drinks arrived. Food was definitely overpriced for the quality of it. Wouldn’t go back.

site_logo

HannahW . 2023-07-07

MORE AT OpenTable

Impressed with how gorgeous the food was and the restaurant itself. I booked a pod and had a speaker in there played my own music. Amazingly food and staff will definitely go back.

site_logo

Sriiiiiii . 2023-07-06

MORE AT OpenTable

Nice location, the rest is overpriced food and drinks.

site_logo

ItsRestaurateur . 2023-06-24

MORE AT OpenTable

Food was poor, staff kept coming over to the table and hovering , so expensive for what was served and not as described on the menu Overall really poor Paid £33 for two bao buns and chips and a cocktail

site_logo

Sax73 . 2023-06-22

MORE AT OpenTable

Lovely atmosphere. fantastic, accommodating staff. The food was absolutely delicious! Would definitely return

site_logo

Natalie . 2023-06-17

MORE AT OpenTable

I would not hesitate to go back to the lock kitchen and bar again The staff and service was Brilliant the food and drinks were amazing and the outdoor area was lovely to sit out in All in all a fantastic experience Will be going back again soon

site_logo

. 2023-06-16

MORE AT OpenTable

Bill with service charge was taken when ordering and after ordering we did not get any service (I.e asking how food was etc when we needed to get additional condiments) no staff around when seated outside

site_logo

Unknown . 2023-06-16

MORE AT OpenTable

Lovely food and decent service. We had to get a drink returned as wasn’t right but got done quick enough. Lovely ambience outside table

site_logo

SarahJ . 2023-06-13

MORE AT OpenTable

Great location for a lovely lunch in the sun. Good and drinks were great

site_logo

PhilA . 2023-06-11

MORE AT OpenTable

Made a reservation and had to move tables 3 times as the tables weren’t suitable to have food and be with a guide dog. Quite a lot of staff on and still took a long time to get served for drinks in the bar area for us and other customers. We noticed waiting staff just standing at the bar or on the walls of the restaurant instead of checking in. It was a very nice place with inside and outside seating. Good selection of Vegan food but could have more gluten free options as it’s a big hotel in Leeds. Could upgrade to vegan cheese for the plant based burger. Everyone was very nice

site_logo

IsabelB . 2023-06-10

MORE AT OpenTable

Service was quite slow to begin with but food and drinks were amazing

site_logo

CL1710 . 2023-06-03

MORE AT OpenTable

Disgusted that the price of the food on the menu didn't include 20% VAT. So shocked when the bill came with unexpected tax and service charge. The burger really wasn't with the price I had to pay.

site_logo

AmandaD . 2023-05-27

MORE AT OpenTable

Love this place! Food is amazing definitely recommend to everyone

site_logo

Jessica . 2023-05-27

MORE AT OpenTable

Second visit to the Lock Bar for the bottomless burger experience .The sun shone for us and we were served by an amazing young lady called Soph.She was excellent in every way and so professional and treated us in such a lovely manner.Thankyou for such a lovely afternoon for my friends retirement from the NHS it was truly afantastic afternoon

site_logo

JackieR . 2023-05-20

MORE AT OpenTable

The whole experience was lovely The service was great and efficient We had the sea bass and enjoyed ever mouth full Would definitely recommend

site_logo

SharonG . 2023-05-03

MORE AT OpenTable

Enjoyed a very well cooked and presented lunch time meal yesterday at the Lock. Excellent waiter service and food was delicious. A nice open spaced restaurant with great views of the Leeds canal and outside seating. Highly recommended.

site_logo

TimothyF . 2023-05-01

MORE AT OpenTable

Disappointed was our overall opinion. The staff and wine were both good but let down by the food. We had 3 malted grain sandwiches. Small amount of filling in all of them. 2 were tuna crunch the crunch consisted of sliced cucumber the 3rd was ham which wasn't very thick. All the sandwiches seemed to have been left out and were on the verge of going curly. The plates were filled out with crisps - a little side salad would have been nice. We shared a portion of fries which were obviously cooked from frozen and some had black bits in them. Definitely wouldn't recommend eating here

site_logo

AngelaO . 2023-04-21

MORE AT OpenTable

Excellent value, staff very friendly and efficient service, beautiful surroundings, food and drinks were also very nice. Would highly recommend and will definitely return.

site_logo

Nicola . 2023-04-15

MORE AT OpenTable

Lovely place for a treat! Main menu is expensive (£18 for burger and chips) However a great selection of food and drinks. Restaurant was very quiet but for some reason the staff seated everyone in tables next to each other, would have been nice to be spaced out. Views are amazing, the hotel is next to the canal. Staff were friendly, but we struggled sometimes to get their attention. Overall, a lovely afternoon spent with my Mum. Would recommend.

site_logo

AmyG . 2023-04-05

MORE AT OpenTable

Food was lovely if a little expensive for what it was. Good, attentive service and pleasant ambience overlooking the water. 10% added service charge was an unwelcome surprise and although I paid it as I understand times are hard for the hospitality industry, it made for a very expensive lunch out for the three of us.

site_logo

LisaM . 2023-04-05

MORE AT OpenTable

Food was great & the service on drinks was excellent. We’ll definitely be making a return visit

site_logo

GabrielleM . 2023-03-25

MORE AT OpenTable

We visited on Mothers Day and everything was amazing. The halloumi fries especially were fantastic. Service was also spot on, will definitely be coming back! Cheers!

site_logo

Ashleigh . 2023-03-19

MORE AT OpenTable

Very attentive staff. Very welcoming and friendly. Quick service. Gorgeous decor but somehow managed to feel cold and open. Table was too small small for 4 people. But overall very good with lovely views of the water.

site_logo

Bekks . 2023-03-19

MORE AT OpenTable

Food was excellent all staff members we came in to contact with fantastic

site_logo

VictoriaB . 2023-03-19

MORE AT OpenTable

Service excellent. Food hot and tasty. Excellent value.

site_logo

VeronicaS . 2023-03-11

MORE AT OpenTable

Very good service, and very helpful and careful about my son's peanut allergy- felt very safe.

site_logo

JanH . 2023-02-25

MORE AT OpenTable

Everything was just lovely, service was great, drinks were great and food was amazing!

site_logo

RobynO . 2023-01-14

MORE AT OpenTable

Friendly helpful staff who spent time talking to us & made us feel very welcome.

site_logo

VictoriaW . 2022-11-26

MORE AT OpenTable

Overall food very good but asked for my steak well done and it came medium and was very pink so I had to return it. A new one arrived fairly quickly but by the time it arrived my husband had finished his meal so I had to eat alone which spoilt the overall experience a bit. My husband's curry was perfect for him.

site_logo

AndreaW . 2022-11-25

MORE AT OpenTable

The worst service I have ever experienced. They have a policy as part of the bottomless where they do not serve you until your whole party has finished their drinks. Doesn’t make any sense and isn’t fair on customers who just want to have a few drinks. I had to ask every time for another drink from the lady who was running front of house because our waitress was nowhere to be seen. They extended the bottomless to be two hours as they realised the service was bad, but sadly it continued to be awful.

site_logo

EmmaB . 2022-11-25

MORE AT OpenTable

Felt it was expensive for what it was. Quite basic.

site_logo

vicky . 2022-11-25

MORE AT OpenTable

Extremely good service and great food.nothing too much trouble.

site_logo

AndrewE . 2022-11-19

MORE AT OpenTable

A very Nice place. Convenient parking area right next to hotel.

site_logo

. 2022-11-12

MORE AT OpenTable

Great food, drinks and service, had bottomless burgers, would definitely go back

site_logo

KarenM . 2022-11-12

MORE AT OpenTable

Made the booking on line it asked if it was a special occasion I put down it was our anniversary when we arrived the restaurant was empty bearing in mind, it was on Monday lunchtime around 1.30 so we had the restaurant to ourselves, but no one congratulated us on our anniversary or even mention it so that was quite disappointing but will say the food was very good and maybe we will call again but not to celebrate on the next anniversary lol

site_logo

. 2022-10-31

MORE AT OpenTable

The dining area outside was beautiful and warm under the heaters. Staff were pleasant and helpful and we got free glass of Prosecco because it was my birthday.

site_logo

Cjon . 2022-09-10

MORE AT OpenTable

Such a beautiful spot. Sat outside beside the water, food was served quickly and was so so tasty! Headed upstairs to the Sky Lounge after dinner for a hot drink with panoramic views of the city, they even give you a blanket. Perfect, would highly recommend. Will be back!

site_logo

JadeM . 2022-08-31

MORE AT OpenTable

Bottomless burgers - drinks selection is amazing and so is the food. Over all was a great night

site_logo

. 2022-08-27

MORE AT OpenTable

Nice outside seating area, clean toilets, good food.

site_logo

RebeccaM . 2022-08-27

MORE AT OpenTable

Warm welcome, lovely light bright room. Served our drinks quickly, little slower taking food order. Food was very good, huge portion of fish n chips. Empty plates not cleared away for half an hour which was slightly irritating. Overall really good.

site_logo

lesleyc . 2022-08-24

MORE AT OpenTable

The food quality was fab, service was great and very efficient

site_logo

AngelaN . 2022-08-20

MORE AT OpenTable

A perfect place to enjoy a lunchtime drink with or without food. Four of us met up to have a midweek lunch, every single one of us were impressed by the ambience, the staff and of course the food! We will be back and soon hopefully!

site_logo

Kazza . 2022-08-10

MORE AT OpenTable

Had a fantastic night with friends . Steak and drinks are so good

site_logo

Moji . 2022-08-03

MORE AT OpenTable

I have just been tonight with my girlfriend for her birthday. We went with the bottomless burgers option; and they treated us like royalty. On my request I said please make her feel special, and they certainly did that with a free extra drink and pudding, whilst also extending our bottomless brunch time! I will absolutely be going back again, and will enjoy their brilliant food and hospitality once more!

site_logo

. 2022-07-30

MORE AT OpenTable

Lovely place to eat for lunch, good selection of food choice and good value for money

site_logo

JoanneL . 2022-07-29

MORE AT OpenTable

Lovely views of the waterfront with wide variety of food and a variety of comfortable seating

site_logo

MaryA . 2022-07-21

MORE AT OpenTable

Enjoyed our Bottomless Burger experience .Premium drinks served. All staff were extremely helpful and pleasant.Atmosphere lovely and will be returning. Even though it was a hot day and very busy can’t fault our experience. Thankyou everyone

site_logo

JackieR . 2022-07-16

MORE AT OpenTable

Booked an inside table but with weather being beautiful we were hoping to change to an outside seating. When we arrived there was already a table reserved for us outside…perfect !! Could not fault the service/food or drinks. Whole party was suitably impressed, would not hesitate to return again.

site_logo

TracyR . 2022-07-16

MORE AT OpenTable

Absolutely fantastic. Food was delicious. Service was wonderful. Ambience by the canal was lovely. The place was clean and staff were attentive and friendly. There was a good choice of food & plenty to eat. It was for my daughter’s graduation and it’s just a shame we won’t be in the area to go again as I’m sure it would have become a firm favourite. Very impressed and glad we chose to go there.

site_logo

DoubleD . 2022-07-13

MORE AT OpenTable

Excellent food cooked by wonderful chefs. Front of house staff are incredibly friendly and efficient. The sirloin, salads and salmon were all perfect, and the drinks cheaper than many city centre bars. Will definitely go again.

site_logo

IanR . 2022-07-09

MORE AT OpenTable

Lovely food and drink, staff were attentive and friendly with prices good for location…….would recommend to others and will return

site_logo

. 2022-07-02

MORE AT OpenTable

A great service, great food and such good value. We loved the dome!

site_logo

CharlotteM . 2022-05-27

MORE AT OpenTable

The location is a little difficult to find, the food is slow to arrive, but it's fine, the food is good and the servings are sufficient.

site_logo

PINGL . 2022-05-03

MORE AT OpenTable

Great food and polite and friendly service

site_logo

. 2022-05-01

MORE AT OpenTable

Great service, we visit The Lock as my daughter says they serve the best chicken wings. She’s not wrong!! Bar was busy, but had a good atmosphere for Saturday afternoon.

site_logo

Ciara . 2022-04-30

MORE AT OpenTable

We had a fantastic afternoon. Bottomless brunch well worth the money. Staff very polite and was always coming to make sure we were okay for drinks. We'll worth it. Would go again.

site_logo

Mozza . 2022-04-30

MORE AT OpenTable

Great meal with well priced food and a nice atmosphere 😁

site_logo

. 2022-04-27

MORE AT OpenTable

The food was very poor quality ,very expensive the management need to look at food served

site_logo

kennethp . 2022-04-17

MORE AT OpenTable

Great weather, lovely food for Mothers day Roast, great entertainment and live singer. Really good service once we got our table.

site_logo

StewartN . 2022-03-27

MORE AT OpenTable

Absolutely fantastic! Amazing service, the food was impeccable overall a perfect Mother’s Day for my fiancé, mother and grandmother I was proud to have booked this place.

site_logo

LivButler . 2022-03-27

MORE AT OpenTable

Food was not we expected. Thought we were having Mother’s Day Dinner was not told timings when I booked. There was not enough food on the plates for the amount we paid.

site_logo

CarlB . 2022-03-27

MORE AT OpenTable

Similary restaurants in Yorkshire and The Humber

restaurant_img
4,3

129 Opinions

location-icon50, Kirkgate, Otley, Leeds LS21 2BD England
Other european cuisines

I held my hen do party at tapas and tunes on Saturday 24th August 2024 ...what a wonderful afternoon we had. My experience could not have run any smoother with the hosts Bridget and Sam from booking m

beautifulpayoldfishsteaksandwichcakeladygroundcoffeemust