Based on 981 opinions finded in 3 websites
Based on 981 opinions finded in 3 websites
Opinions
Called here for a drink and stayed for food. Staff were very attentive and accommodating. I would like to complement the staff member called Andrew (slight of stature with a beard) if I ran a hospitality venue I would snap him off you. Worth his weight in gold twice over. Nothing was too much trouble, he was polite and saw to our every need. The food served was to a very high quality and cooked to perfection.
Alison Morris . 2024-12-21
MORE AT Google
The room was oddly decorated, the shower was cold and the selection of complimentary teas were very limited for such a highly rated hotel. Customer service was terrible. The people on the bar had no idea how to make their cocktails and the breakfast waitress was hating every moment of her working morning. Not a very good experience unfortunately.
Victoria Tapp . 2024-12-09
MORE AT Google
Fantastic hotel,comfy beds.very clean
Michelle Moore . 2024-11-02
MORE AT Google
Outstanding cocktails and 2 for 1 as well. The hot honey margarita honestly the nicest cocktail I've ever had great music great atmosphere service superb especially the lovely Sadie her bartending and cocktail skills are amazing thanks for a cracking end to a lovely day everyone at Sir Thomas
Robert Bowie . 2024-11-02
MORE AT Google
The service from the staff in this hotel was outstanding.
Tracy Lindeman . 2024-11-01
MORE AT Google
Still one of the best places in town
gary fosberg . 2024-10-26
MORE AT Google
One night stay for a concert. Lovely clean rooms, Staff very friendly. Breakfast well cooked. Would recommend. Central location for town
D Perry . 2024-10-20
MORE AT Google
Fabulous hotel. Staff were very friendly and efficient. The hotel is spotless. Our room was on the top floor, it was gorgeous and good size. Breakfast was delicious. It's a great location, everything is in walking distance. Would highly recommend. We will definitely stay her again when we return to Liverpool.
Denise Kelly . 2024-10-19
MORE AT Google
Excellent staff and service superb location
John Hughes . 2024-10-19
MORE AT Google
Amazing staff bar staff especially the night staff Cian the best 💯💯💯recemend 🥰
Lindsey Tipping . 2024-10-19
MORE AT Google
The rooms are all the same and the colours are so bold green and purple. It is a lovely hotel though the staff are nice could be more attentive. Ide location
Chloe Dawn . 2024-10-15
MORE AT Google
Fantastic food, attentive staff, made our lunch very special would definitely recommend this restaurant! Fabulous time
Gary B . 2024-09-29
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Just called in for a pint as I haven't been in here for a long time. It's very nicely done inside with the left hand side laid out for diners and the right hand side for those just having a drink. Haven't eaten here for a long time so can't comment on the food but it's a really nice place to come for a pint with nice comfortable surroundings. Nice selection of beers, cocktails and wines and very efficient staff.
Andy Roberts . 2024-09-13
MORE AT Google
Excellent room, comfy bed, thought it might be a bit noisy due to location, but room was at the rear so very quiet. Breakfast (Full English) was top quality. Definitely staying again
Faron Young . 2024-09-07
MORE AT Google
Booked for afternoon tea. Not worth the money. Unimaginative sandwiches, cheese, egg & tuna, on stale bread. Cakes also had a stale texture. Scones awful, stale pre spread with synthetic cream, no jam. Amount of food for price very meagre . No top ups of tea offered. Nice environment and clean setting.
annonymous2020 . 2024-08-24
MORE AT TripAdvisor
Lovely hotel and location. Room was a bit stuffy with no air conditioner and unable to open windows. Recommended.
Tom O'Rourke . 2024-08-19
MORE AT Google
Had a 60th birthday party. The food was absolutely delicious, generous portions. The staff were very helpful and polite. The 3 stars was not enough staff. Waited 10 minutes at the bar to be served, nobody else waiting all the staff were serving food.
Maxine W . 2024-08-11
MORE AT TripAdvisor
Stumbled across this place today, exceptional service, great food and great place to visit, would highly recommend it.
Melanie O . 2024-07-19
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We decided to go to the Thursday Steak and Wine event (£45 for two) The restaraunt is well presented and staff were attentive. Upon ordering our meals (set but with multiple choices) we were delighted with the quality and volume of the meals (9oz sirloin/rib eye). Service was exemplary, we had surplus drinks during our experience including a beautifully made and tasty cocktail. We had hoped to finish our meal with a dessert but were to full from the main to even contemplate it. Andrew and the staff on the night made us very welcome and met all our expectations. We told them upon leaving we will return to The Sir T, and we are already looking forward to doing so! Comfortable, clean, great food and products plus great staff. 👍
Malcolm Hodges . 2024-07-13
MORE AT Google
Wonderful afternoon tea for my birthday. Service was 5 * we couldn't feel more welcome. Food was absolutely divine. We would definitely recommend. Enought food for 6 people ( 3 of us ) all boxed up to take home .
Ltlisamt . 2024-07-10
MORE AT TripAdvisor
Food ok Very small portions and not very hot and not cheap
Ruth Barwise . 2024-07-03
MORE AT Google
Dropped in for a quick drink. Great cocktail and decor. Music was a bit provocative for us but otherwise lovely place to have a drink.
Warren James . 2024-07-03
MORE AT Google
Great hotel great stay great staff 1st class service 👏
Jason Fennella . 2024-07-01
MORE AT Google
Just had a fantastic Sunday roast. Food was lovely and the waiter Andrew was 1st class, excellent service and will certainly return.
6 Times . 2024-06-16
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A unique boutique hotel in Liverpool City Centre, with a great vibe, great staff, lovely food and cocktails. Definitely recommend a visit or two!!
Linda Harley . 2024-05-17
MORE AT Google
Had a booking here which was booked 12mths before just to be cancelled 2mths before due to go due to being refurbished, tried to book online only to find rooms available but for double the price I paid originally. So they clearly was not being refurbished but just wanted more money! Pissed off and angry to say the least, I don’t know about anybody else but I certainly won’t ever use my business there ever again! Very unprofessional and disgusting behaviour 😡
Tracey Harrison . 2024-04-12
MORE AT Google
Only visited the bar but very impressed. Great beers and apparently VERY good Aperol Spritz according to the missus!
James Ellis . 2024-04-09
MORE AT Google
Had a 3 night stay here, superb newly refurbed room, very comfortable. Great bar, lovely drinks and food all the staff were excellent but in particular the young Irishman, all I can say is that he is a massive asset to this hotel.
Bryan Banks . 2024-03-30
MORE AT Google
We had booked a room at this hotel in advance and have already booked flights and activities which are not refundable. We have just been informed that the booking is cancelled due to "overbooking". Absolutely unacceptable.
Fawaz Alsafadi . 2024-03-25
MORE AT Google
Cancelled my booking a week before I was due to stay stating they overbooked. I went online after they cancelled my booking and there were rooms available for the date I had previously booked. Very disappointed
Cian and Leo gaming . 2024-03-25
MORE AT Google
Good price, clean and decent sized rooms.
Julian Cwalinski . 2024-02-24
MORE AT Google
Great hotel great price. It is being renovated and we was in an old room but still lovely.
Tracey Ingram . 2024-02-15
MORE AT Google
We booked this restaurant a week before our visit,as we ordered drinks we where told it's only casual dining menu not a la carte and they haven't done that for weeks.the server was great.the food was poor just rubbish beefburger and salt and pepper chicken straight from the microwave,the two chocolate fudge cakes rubbery and dry ,,they got left, overall poor cuisine ,even for a casual menu
Stephen B . 2024-02-04
MORE AT TripAdvisor
no complaints at all for the price
abdul (big_abzz) . 2024-02-03
MORE AT Google
Nous n'avons vu que la partie restaurant et c'est déjà bien assez. Si vous avez le malheur d'être un touriste et non un anglais passer votre chemin, vous n'aurez pas le droit de manger dans la même salle que les anglais on vous mets dans un endroit bien moins sympa et surtout vous n'avez pas le droit d'avoir une carte avec des plats, seulement du snacking car c'est bien connu les touristes ne mangent jamais de vrai plats. On essaie de vous expédier assez vite en vous demandant ce que vous voulez boire alors que vous n'avez même pas enlever votre manteau. Bien-sûr quand vous demandé la carte affiché a l'extérieur on vous dit qu'elle n'existe plus alors que vous pouvez bien voir que les locaux n'ont pas de sandwichs dans leurs assiettes. Nous n'avons bien évidemment pas mangé là bas.
Marie Amaranto . 2024-01-19
MORE AT Google
For posh hotel the rooms let it down dirty and cob weebs everywhere and the bedding wasn't charge
David France . 2024-01-03
MORE AT Google
I stayed with a friend from 27.-29.of November2023. The hotel was very central, clean and all the staff were so helpful and welcoming. A special Thank you to Callum. Can highly recommend a stay there when in Liverpool
Claudia B . 2023-11-29
MORE AT TripAdvisor
We returned for a family lunch whilst visiting the City previous experiences had been good. When we arrived apart from a drunken screeching table of 4 and a table of 3 it was quiet. We had booked in advance our table wasn't set so they dragged some tables together (we ended up helping the waitress). Menus were dumped on the table and then nothing...for over 15 minutes. I ended up going to the bar to ask for someone to take a drinks order - clearly interrupting the five staff members gossiping. Still no sense of urgency they came to the table 5 minutes later... we ordered two starters, these arrived very quickly and then nothing for over half an hour. We attracted the waiter and our table was cleared and we ordered some more drinks. Food eventually arrived clearly been sitting under the hot lamps as the gravy had a seal over it and the meat was dry oh and they managed to bring 4 meals for 5 people. The women in a black dress who I sense was 'in charge' said what are you waiting for? then walked away... ten mins later came back and slammed down the meal there you go. Still no drinks arrived... I won't go on the food was actually lovely the service no existent rude and we would never be back....good luck if you dine here and it took 3 hours for us!!!
GR1UK . 2023-11-29
MORE AT TripAdvisor
Wow looks lovely from the outside and inside but came away VERY disappointed first time in Liverpool wanted to celebrate something went in for a meal, one meal came out smothered in salt and gravey was stone cold, so had to eat alone, wow the waiter seemed nice but at the end seem to tell us he was taking the meal we sent back untouched off the bill like he was doing US a favour - spoiled our evening and our first evening out in Liverpool. Wow all a bit shocking really.
Traveler08789086527 . 2023-09-11
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The meal I have just not eaten today was a great disappointment as was the service. My soup was warm it had quite a thick skin on top, the bread was very hard and I had to ask for a portion of butter. I could not be bothered to ask for a soup spoon so used my dessert spoon. The flavour of the soup was good. My main of chicken was horrendous the chicken was so hard and dry I would have needed a steak knife to cut it, the potatoes were both black burnt and soggy goodness knows how, the vegetables were fine, the stuffing was dangerous as it was not cooked inside but still wet (should only be served cooked through) the Yorkshire pudding was fine thank goodness I do have a photo to support all of my comments. As to the service we ordered a cocktail which my friend really enjoyed I had Prosecco which was served with a slightly mouldy raspberry! We also ordered a small bottle of still water but unfortunately received a sparkling bottle. The wait for lunch after starters was over long but not as unreasonable as explaining the problems with the meal and waiting for him (the manager) to respond after speaking to the kitchen. Let’s put it this way he didn’t. He finished his shift and went home. We were left waiting for a response and the bill until I got so fed up I went to the bar and was told he had left. SERVICE I don’t think so. Oh well I will vote with my feet never again wasn’t worth the money at all
arlenep401 . 2023-08-13
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We were booked in for my daughter’s graduation day which was a special occasion,we called the day before as check in is 3pm (very late) to ask if we could check in an hour earlier to get ready as we needed to be at the graduation at 3.15pm and was told yes On arrival we were greeted at check in by the rudest member of staff who abruptly said no your not checking in check the website, we explained that we had a conversation the day before and was told an hour before would be ok We were there with my daughter dressed in cap and gown and she said ‘you two can get changed in the toilets’ we were getting pushed for time so I couldn’t hang around arguing as we we’re going to miss the most important day of our daughter’s life so I proceeded to get changed in the public toilet! My partner asked to speak to the manager who then said they had a room for us so we had to quickly get changed,then said we could keep that room On return from a long day we went back to the room which was to the front of the hotel and had 10 minutes sleep all night as it was like sleeping in a nightclub! The room 105 was boiling as you could not open the window and there was no air conditioning and the blinds did not shut letting light in The room was grubby and small, not at all like the pictures advertised The bathroom was small, dirty ,broken toilet seat and filthy shower We packed early and went down to pay where we expressed our concerns to be offered a complimentary breakfast which was as you guessed horrible with cheap produce We were assured the manager would call us and despite calling the hotel twice NOTHING so here is the review-don’t waste your money Honest and accurate review
jodiemB2722DN . 2023-07-24
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Had an excellent evening here for Eurovision! The three course meal was excellent, fantastic friendly and attentive service throughout, and great atmosphere.
pkonline84 . 2023-05-15
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After a lovely afternoon at the Royal Court Theatre, we had booked for a group of six people to continue the birthday celebrations. When we arrived we waited for a staff member to take our drinks order, three people ordered gin with slim line tonic, they got gin with soda. Considering the costs of the meals, the service from the start was poor to say the least. No one asked to take our coats, we asked for the menu and received one menu between six, when asked for more menus were told that they were being printed. When were seated in the restaurant, one of the tables kept tipping up. Some of the starters stated shared, two people ordered goats cheese. when it arrived it looked like sick, and the taste well you can guess, another person ordered the shrimp, that never arrived. The main meals got worst, one person ordered Sea Bass it was covered in froth, and looked disgusting. Two people Steak and Ale pie, pastry not cooked on the bottom, another chicken that i have seen better at McDonalds, another ordered the breast of duck, she was unable to eat it. Despite all the complaints the staff said the manage would come to speak to us, as you can guess she did not arrive, it took us sometime after demanding to speak to her she arrived. This restaurant is very poor and overprice, table had no napkins, when we asked for some, they brought paper ones, that looked like they had been purchased from home and bargain. The manager did reduce the bill, but the damage had been done, what should of been a lovely day was spoilt.
S7030WGclarem . 2023-02-26
MORE AT TripAdvisor
Second time I’ve been here and both times the food has been outstanding. The amount of thought and love that has been put in to each dish by the chef shines through with every bite. The Roast Dinner is the best I’ve had and that comes from all four guests which included two kids. Can’t wait to go back already!
get_reviewed_liv . 2023-02-23
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Very poor, over priced and disappointing afternoon tea. Total waste of money. It seems that anything left over in the kitchen was given to us. Only 3 tiny sandwiches on a skewer. The rest was Danish pastry, mousse, flapjack, brownie, scone and a few maccarons. Tiny pot of tea. Never had an afternoon tea like it, won't be going back
Getaway789847 . 2022-07-30
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Met a friend in the 'Pool for brunch and a stroll and landed here mid afternoon. Glorious weather and there was a nice seated area. Friendly young barman, well stocked bar. Sat outside with a couple of bottles, chatting and people watching. Happy days.
RazzyBthefirst . 2022-07-15
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Handily situated in the Cavern quarter, this place was suitable for breakfast, and we weren’t disappointed.
PeteLucy434 . 2022-02-26
MORE AT TripAdvisor
Stopped off for a few drinks and ended up staying. Nice outside area to sit and then moved inside , lovely cosy decor, nice cocktails and also ordered the pizza which was delicious. Enjoyed our evening, can't understand why it wasn't more busy. Lovely friendly staff, we will return.
sharonmK9507TZ . 2021-09-26
MORE AT TripAdvisor
Came across The St Thomas whilst on a recent visit with my wife to Liverpool. Lovely, interesting and very comfortable d'ecor. The staff were great! Very chatty and friendly. The music was very good and the drinks on offer were superb. Will definitely pay another visit on our next trip to Liverpool.
AlbertBroadband . 2021-07-23
MORE AT TripAdvisor
although we all ordered from the bar menu ,the pizza was of a very high standard ,a bit above the average bar snacks we are used to .
mickwitt55 . 2021-07-17
MORE AT TripAdvisor
Came to use the bar here a couple times before the pandemic hit came with my partner and on our final visit early March 2020 his sister and her fiancé joined us. The staff are really friendly and it’s a nice place to get a quick drink. They do food too but I’ve never eaten here myself.
David0ff82 . 2021-02-27
MORE AT TripAdvisor
Dropped in for couple of drinks on way home. Served by Gez. Great bar tender! Thanks Gez, would be nice if all bars had one of you 👍
Claire_CH49 . 2020-09-09
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Gran noche en el Sir Thomas Lounge Bar. Servicio amable y rápido con una sonrisa del personal del bar. ¡Neil y Kev en la puerta son un alboroto absoluto, amigables y divertidos! ¡Volveremos solo para verlos! Gracias por un hermoso final para una hermosa noche en Liverpool.
AthenaN25 . 2020-08-30
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Had Sunday lunch with friends all I can say is don’t have one all frozen and processed food especially the meat need to get the roast potatoes right they were hard not crispy as we we’re told. Won’t be going again
S_Mogzy . 2020-08-16
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Looked at the menu and took a chance on fish finger sandwich,great choice and not shop bought, would recommend this place
DayTrip821688 . 2020-08-15
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Estábamos alojados en el hotel (otra historia triste) y comimos allí la noche que llegamos. El domingo, tienes asados. El pollo estaba un poco seco, todo estaba menos caliente. Hay bastantes mesas disponibles, pero nos sentamos al lado de una fiesta familiar muy ruidosa.No tuvimos otra cena en la zona, hay muchos restaurantes cerca, pero desayunamos, que ofrece un menú que incluye "tostadas de abuela". ? ? ?
Gremlin52 . 2020-08-13
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El restaurante del hotel Sir Thomas perdió su rumbo durante mucho tiempo. .Bueno, hoy fuimos a cenar asado los domingos al sol ????¡Absolutamente delicioso! ! El cóctel de gambas estaba cremoso y delicioso.¡El cordero asado era precioso! ! ! ¡Los puds de yorkshire caseros estaban para morirse y los asados eran perfectos! La salsa era tan sabrosa y los cerdos en mantas eran preciosos. No estábamos muy interesados en las verduras que se ofrecen (queso de coliflor y brócoli), así que las fotos se ven un poco desnudas, ¿lo siento?Los asientos al aire libre bajo el sol eran fabulosos.El servicio fue fabuloso, amable y divertido.Bienvenido de nuevo x
Chellebradus . 2020-08-09
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We stayed at the sir Thomas in October 2019, 2 adults 2 children. We checked in mid afternoon very quick service, the room was good just what we needed. The views was excellent.We popped down to the bar before heading out Luke served us, there was an offer on for cocktails we ordered 2 cocktails and Luke went though step by step with us how he made them.We were that impressed with the service we ended up having another 2, which then he showed us some of his flaring tricks!!Very impressive, like the 2nd Tom cruise haha!He did say next time we was back he would do the master cocktail class with us! We had breakfast the next morning which was very good and a good selection Thank you Luke & the sir Thomas for an enjoyable stay.We will be returning!
Y8485WQ . 2019-11-17
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We held our daughters christening here and had exclusive use to the lounge area... we had around 60 guests 16 being children and we could not have faulted any part of it.. the whole day ran smoothly the food a Sunday lunch was exceptional every single guest couldn’t fault it and it was piping hot.. we thought with being such a large party there would be a few let downs but there truly weren’t and we couldn’t thank the sir Thomas team enough for making are day so special.. would highly recommend and would say it’s one of the best value for money Sunday lunch in Liverpool
Laura C . 2019-11-05
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We went to the sir Thomas street hotel in Liverpool as part of our day out,there was 27 of us we were welcomed by the staff are food was great and very reasonably priced the decor is lovely,I would recommend it to anyone.
Theresa M . 2019-10-19
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A menudo llamo aquí para el almuerzo del domingo. La comida es de buena calidad, cocinada a la perfección y abundante. El personal es muy atento sin ser intrusivo. Tuve la cena de cordero asado que era hermosa seguido por el merengue de limón y debo decir que fue el mejor merengue de limón que he probado en mi vida. Sin duda recomendaría el restaurante de la calle Sir Thomas, comida encantadora, excelente servicio, ambiente relajado.
Q6421YRsharonl . 2019-10-14
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Reservé una mesa para 12 y luego tuve que reducir a 7 personas, llamé nuevamente para ordenar esto. El personal de reservas era local y amable, dispuesto a ayudar. Habíamos pagado por adelantado botellas de vino y prosecco para que estuvieran en la mesa cuando llegamos, pero esto no sucedió, así que tuve que solicitarlo. En general, un restaurante encantador, a un precio muy razonable y excelente ubicación. Volveremos sin duda. Gracias
Paula S . 2019-09-29
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Íbamos de camino a nuestro hotel para recoger las maletas y comer algo por ahí antes de partir hacia el aeropuerto. Al pasar por delante de este imponente edificio decidimos entrar. Comida menú típico británico con muy buena presentación, servicio muy amable y profesional. La comida muy rica. Recomendable 100%
_carlosjavierzgz . 2019-09-29
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Hoy tuvimos una comida deliciosa el 10/0/19 4. 15 pm. Personal genuinamente amable, atento y feliz en el servicio de mesa que no podría haber hecho más para ayudarnos. También era amigable para los niños, lo cual fue genial: se tomaron el tiempo para conversar con nuestro hijo de 8 años y asegurarse de que estaba disfrutando de su comida, lo cual fue dulce de su parte. Establecimiento moderno y limpio, ubicación absolutamente perfecta. ¡Recomendamos encarecidamente detenerse para comer aquí para que su visita a Liverpool sea increíble!
flamingo32 . 2019-08-10
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Fuimos para el almuerzo del domingo domingo 7 de julio de 2019 con la familia. La comida era extremadamente sabrosa presentación caliente era 10 de 10. Nuestra camarera Katie no podría haber hecho lo suficiente para nosotros, sin duda volveremos allí. Me impresionó mucho que recogió el menú del día de navidad.
jaki r . 2019-07-08
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Had a few drinks early on. Service was nice, very quiet so no real atmosphere, asked for the cocktail menu and told they didnt have one as they were awaiting new ones, then we ordered 2 double bourbons. These were served in 2 tumblers that are 50p in B&M. I know cos I have them at home. Every time I order whisky it is served in a nice heavy crystal (or fake crystal) tumbler in venues in town and elsewhere. So this was very disappointing. We left after. Probably won't return.
della2501 . 2019-05-26
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Went mother’s day with a big group of about 20 . Service wasn’t great. Half got food while other half waited . No table service for anyone apart from the owners . Which was crap . Seeing as it was Mother’s Day . So if you wanted a drink you had to go wait in a queue at the bar . No sooner did we have dessert , did we have to leave are table for the next sitting . Then we all stood around by the door with are drinks in are hands , coz the was no were to put them . Won’t be going there again . Wot a let down . For all us mother’s who wanted to be spoiled that day !!!
scouseontour7 . 2019-04-04
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Visited the Sir Thomas Restaurant on Sunday, a large party 22 of us all for Mother’s Day. We all had the best day!! It was so busy & everyone looked to be enjoying themselves. A special mention to the staff Stephen, who couldn’t do enough for us and the Head Chef because the food was amazing. We will all definitely be back, Thank you xxx
HayleyHS17 . 2019-04-03
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"Venga y vea el nuevo Sir T reformado", dijo el letrero de afuera. . . Y así lo hice. Está muy bien reformado y todo limpio y fresco. Pedí un espresso doble y recibí una mirada de la barlady y suspiro. Hizo una faena durante años y luego recibí una taza de café con aproximadamente 8 veces el volumen de café que debería haber. . . . y fue acusado de 4. 90 por ello. La señora que me sirvió dijo: "No sé qué es eso ... doble o quizás cuádruple ... No tomo café" cuando colocó la taza frente a mí. Ahora no debería importar si le gusta o participa de algo para poder servirlo. Conozco bastantes camareras, bartenders en total y no me sirven las gotas diciendo: "No bebo alcohol ... solo Dios sabe lo que tienes allí". Lo que debería haber sido una parada rápida con mi café expreso se convirtió en aproximadamente media hora mientras tomaba lentamente el café muy amargo. No tengo idea de cuántos disparos puso en ella, pero mi cucharita casi podía mantenerse de pie por sí sola en la taza.
ropentastones . 2019-03-18
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Organice un cumpleaños de amigos aquí. El hotel ha sido renovado. El bar y el restaurante son hermosos. El personal es increíble, especialmente Stephen y Tom, que cuidaron a todas las 41 señoras, maravillosamente, la comida era deliciosa y se servía rápidamente.
JoC873 . 2019-03-10
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First time here and food and service lovely.Our table was in direct sunlight and we asked if we could move to another table which was no problem really went out of there way .Food was really delicious and great value for money.Will be back 😊
Tina6279 . 2019-02-24
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La experiencia del almuerzo del domingo fue increíblemente mala. Llegó a un saludo que fue como entré en el lugar. Me miraron con la sensación de que estaba en el lugar equivocado. El hombre alto y negro era encantador y nos sentó. Luego se fue y luego tuvimos dos mujeres que tenían rostros como truenos sirviéndonos. La comida fue terrible y el servicio real fue el peor que nunca he experimentado en mis 40 años en esta tierra. El ambiente del personal era tan malo que no podía esperar para irme. Mi consejo sería Saquear a las ancianas y despreocupar a la joven para que se ponga esa cara de "bofetada" y sonriera. Obtenga un personal joven, feliz y dispuesto que no dejará sus platos en su mesa durante 40 minutos. El dinero habla y temo por este lugar en este competitivo mercado. Edificio brillante y encantador interior, pero sorprendentemente no hay ningún gerente que pueda capacitar al personal para un nivel básico de servicio al cliente.
Fordy369 . 2018-12-31
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El personal del bate era excelente y no podría haber sido más útil. Tomamos el té de la tarde, que nos pareció bastante normal en comparación con otros lugares en los que habíamos estado para el té de la tarde. No volvería a la calle sir Thomas para comer, pero es el lugar perfecto para tomar una copa. Los cócteles eran encantadores.
rebeccadawnm . 2018-12-29
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Always gone sir thimas for about 17years .. but since new management it amazing again , got its spark back.. thr refurb is beauty clean classy.. food it outstanding .. real homemade food, drinks ate delish .. perfect in every way ...
kimgA8968AM . 2018-12-20
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My girlfriend and I were on a date night in Liverpool this weekend and figured we would drop in to have a few drinks before heading to Miller and Carter for a lovely steak. The bar man with the glasses and cheeky smile made us feel very welcome and served us with a bit of charisma that really made the night for us.
OllieMaggs . 2018-11-04
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We zijn toevallig in dit restaurant terechtgekomen. Het ziet er netjes en behoorlijk modern uit. Rond het middaguur was het er erg rustig. We hebben een smakelijke lunch gegeten met rijkelijk belegde sandwiches (advocado en mozarella/kip), cola zero en goede koffie. De ober was uitermate vriendelijk, misschien een beetje verlegen. De prijs was iets hoger dan normaal maar dat hadden we ook wel verwacht in een restaurant dat onderdeel uitmaakt van een hotel. Ik lees veel negatieve reviews van de Engelsen zelf (wellicht verwachten zij andere dingen van een restaurant), maar wij Nederlanders waren tevreden.
Roel J . 2018-10-06
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Visitamos el restaurante buscando un asado el domingo y no estaba tan lleno, dentro de un fin de semana de fiesta, que era lo que queríamos.
Sasha B . 2018-08-26
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I think my title says it all to be honest, the way the manager speaks to customers via email is insulting and when you replay he has the cheek just to ignore your concerns. They are also advertising stuff on their website which is not available, they try and get more money out of you after booking, reported to trading standards for false advertising.
MarineTraveler87 . 2018-08-04
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Primera vez en el restaurante ya que las reformas. Por desgracia, mientras que la decoración y el restaurante ha sido reformado hay mucho deficiente. El lugar carece totalmente de ambiente, lo cual es una pena estaba muy tranquilo, pero el personal era escaso y lento. Cuando me paraba en el bar para tomar una bebida cuando llegamos la camarera nos miraran y finalmente me sirve me decía a su colega acerca de algo. Luego comimos con nuestros amigos, nos dijeron que no había ninguna reserva a pesar de que mi amigo llama dos veces. Pedir y 20 minutos más tarde tuvimos que preguntar acerca de nuestras bebidas - claramente que se habían olvidado. Entrantes y terminamos los platos estaban sentados por 20 minutos personal fácilmente desaparecer totalmente desinteresado y nada que ver. Plato principal estaba bien, pero el servicio era muy pobre. No sorprende que el lugar estaba tan tranquilo terrible de servicio y no de ambiente. Nadie en cargos excepto por el gerente eficiente que continúan apareciendo a través de la recepción, pero no tener ningún efecto o impacto.
GR1UK . 2018-07-30
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disgusting hotel and staff awful - just go somewhere else. If there was a problem, the staff would do nothing about it. They just do not care less
heathershep . 2018-07-17
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Hemos frecuentado este lugar durante años y consideramos clientes habituales aquí. No estoy seguro exactamente por qué porque está siempre vacía y carece de cualquier tipo de ambiente. Supongo que ir debido, en realidad siempre se vacía, podemos tener una conversación.
WanderlustJayne . 2018-07-06
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Aparecimos sin reserva y sin problemas. La Copa Mundial de fútbol fue en la gran pantalla, gran lugar para ver con comodidad. Optamos por el asado de cordero, se servía la carne pero no enviar de vuelta como estaba hambriento. La comida era todo fresco, sabroso y de un buen tamaño de la porción. El único inconveniente era carne era un poco demasiado bien hecho para mí y no me gustaría preguntar cómo la carne cocinada. En general, volvería
LeeM31 . 2018-06-28
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Excellent food at a reasonable price in beautiful surroundings and attentive staff.Just a few minutes from St George's Place.
DustyNWales . 2018-06-08
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Booked for bottomless prosecco offer £24.99 limitless for 2 hours ...NOT ..now been told only for 1.5 hours limited to 5 glasses ...trading standards should look into mis-selling of offer ..still on website offering it ..so dont bother im sure better places to go
LiverpoolChris . 2018-06-01
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Great atmosphere, fantastic table service and helpful staff - would highly recommend - we’ll definitely be back
peaches196751 . 2018-05-27
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Estábamos en Liverpool en un viaje de grupo para visitar el Museo del Mundo cuando mi amigo y me encontré con esta brasserie mientras buscábamos un sitio para comer. El personal no podría haber sido más acogedor y atento y la comida era excelente y muy razonable. El lugar ha sido renovado a un alto nivel, incluso la ropa de papel servilletas no estaban y las sillas eran cómodas y el servicio era excelente. Sin duda, volveré a ir allí de nuevo.
Llawenydd . 2018-05-12
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Este es un hotel muy agradable con un personal muy servicial. Está bien situado, con un paseo de las principales zonas de compras y muelle de Arthur. La habitación era pequeña pero adecuada. La ducha es un poco estrecho. Pero la ducha era buena y caliente. El desayuno tenía un precio razonable y de buena calidad. En general, excelente relación calidad-precio.
Von1956 . 2018-05-10
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Hija reservó té de la tarde con vino Prosecco. Tardó una hora para enviar secos sándwiches, no sólo salados y media copa de Prosecco - lo peor de todo es que no hay taza de té. Mesa sucia con fiesta ruidosa en la mesa de al lado - Un servicio horrible. El único punto favorable, no nos cobraron!
Geraldine E . 2018-05-05
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Nos alojamos por 2 noches en este hotel y todo fue perfecto
colski_co . 2018-04-06
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After recently returning from the Sir Thomas Hotel, I can highly recommend staying here if visiting Liverpool, its very well located and but a short walk to most major attractions, ie cavern club, Albert docks, city centre, Mathew Street it's situated in an ideal location, the hotel itself is very inviting with a newly refurbished bar and restaurant, with the rooms undergoing a refurbishment in early summer, the rooms our group stayed in were clean and comfortable but a little tired, but with the plans mentioned above this will greatly improve this hotel to become a very desirable place to stay.
playwrong . 2018-04-02
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Mi amigo estaba alojado aquí, así que nos encontramos para una comida en el restaurante. Menú de 3 platos de pascua por £21. 95 por persona. El servicio era excelente. Rápido y amable, pero dado el tiempo suficiente entre cada curso. Entorno agradable y ha sido renovado desde el allí hace como 8 años. Ambiente muy relajante. Lo mejor de todo fue la comida. Gran variedad y muy sabroso y bien presentado. Sin duda recomendaría
June H . 2018-04-02
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Estado en el restaurante de este hotel más de una docena de veces para comer el domingo, pero después de hoy, no volveré. El asado del domingo fue una verdadera decepción. Después de la renovación que pensamos probarlo esperando una buena comida a un precio razonable. Nos decepcionó ver el almuerzo de dos platos había subido a casi 17 libras. Para ser justos, el paté de arranque era excelente, pero el asado fue una gran decepción. La factura era una broma también. Después de ver la factura deshecha en la mesa de al lado que nos registramos nuestra cuenta y también estaba equivocado. Tuve que te lo modifican 3 veces antes de pagar la cantidad correcta. Fue bien antes pero ahora es caro y malo y recomiendo un cheque de su cuenta antes de pagar.
TONYRED22 . 2018-03-31
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I had high hopes for this refurbished restaurant. Sadly they did not come to fruition. I had booked and arrived on time only to find all tables had been cleared. I was then asked to order my drinks from the bar whilst my table was...
David T . 2018-03-24
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Visited here as staying in nearby hotel. It was quiet, though it was a Tuesday night. There is plenty of...
Gary B . 2018-03-15
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Llegamos y recibió un entorno hermoso, agradable y servicial caballero joven. . Muy atento con servicios para las bebidas y los aperitivos, pero luego la red llegamos estaban tristemente hecha, y cuando trajo a la atención de los camareros fue informado de que estaban char...
nan-pam . 2018-02-26
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Vine aquí un domingo por un poco de comida con mi familia. 1 calle, bar ha tenido una renovación y es fantástico, bien hecho. En las bebidas. Carlsberg? Poretti? Venga ¿alguien aún tomar estas, era realmente decepcionado con la elección de la cerveza. La comida....
liverpool5times . 2018-02-19
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Had full English breakfast hot tasty and freshly cooked ,pleabty of choice ,croissants,ham cheese ,yoghurt fruit ,fruit juices Danish pastry...
jaynesimpson . 2017-10-04
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Esta fue mi tercera visita a este restaurante y ha sido genial cada vez! Para una comida de 3 platos que nos costó alrededor de 19. 99. Sirven de 2 por 1 cócteles durante todo el día y están bien vale la pena el dinero....
lydulee . 2017-08-26
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Tenía un estupendo té aquí con un montón de deliciosos aperitivos. Tarde espléndida con mi hija.
hunt2015 . 2017-08-25
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Lo mejor es el restaurante es agradable y posiblemente demasiado tranquilo, pero el personal es realmente maravilloso y obviamente disfrutar de lo que hacen. El té de la tarde es en general bastante bien estándar. . . . . Y hay un montón (demasiado) que...
Jake-from-Liverpool . 2017-08-16
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