Singapore Island in Portsmouth

it saying it been delivered but it not

The delivery driver had a very rude tone despite me apologising for not opening the door. I love ordering from this restaurant but this was a negative experience.

terrible service arrived nearly 1hr half hours late rice and crisply been beef was cold resturant only 10 min away

Best spare ribs in Portsmouth bar none!

missing an item I requested a can of Coke and never got one

Delivery driver could do with learning some manners very rude as door entry system would not open the door.

Take away 2 night food is good as always! Person taking order didn't seem as if she wanted to be doing it ? Paying by card which didn't happen as she didn't take details b4 hanging up ! Delivery was quick . But not usall friendly service on phone order in total .

Was okay, the black bean was nice and spicy. Not the best but not the worst ever ordered. Was okay. Came during delivery period stated

Food amazing can’t fault it Been ordering from here for years Last few orders been missing food Yet called up and get accused of lying to get more food . Always check you’re order at the door before handing cash over or before the driver drives off

Great food.... but honestly check your food before taking it!! Always messing it up!!! AND get called a liar when you ring to complain!!

Best takeaway ever best one in fratton road

Best ribs ive tasted for a long time. I will be back.

Tried a few different chineses since moving to portsmouth and this is by far the best one i’ve come across. Will definitely order again soon

The food was cold and it was very late.

Best ribs I’ve had in a very long time, will definitely order from here again!

Ordered & arrived within 15 minutes, bonus!

Food quality is amazing but the late delivery lets them down slightly.

First order and very impressed. Excellent portion and very tasty. Definitely going back for more.

Took far to long to be delivered. Never again will I order from here

Excellent service food always hot and delicious, and your delivery people are polite, caring, and helpful x

Ordered the meal at 1845 and delivery was at 2040. Unacceptable.

Food was awful, cold. They missed part of our order, the other half was cold. Horrendous customer service too.

The food was so late they changed the delivery time and some of the food was cold

Scrumptious crispy shredded beef 😋

Lovely food but got impatient waiting as it was later than it said it would be.

Great food, delivered in good time. Favourite Chinese!

Yummy 😋 Everything was lovely and crunchy 🥕

Very good food, definitely eat from there again.

1hr 45 mins.if I'd of known from the start would never of ordered.and missing item

Delicious and fresh food , arrived nice and hot. Always consistent quality from Singapore Island.

Amazing beautiful clean Chinese. The best of the best grown up echoing Chinese food this for me beats all the top recommendations .. made the mistake the other Tuesday trying somrwhere else.no way as near as clean and tasty. SINGAPORE ISLAND IS THE BEST INTOWN .

I really did enjoy the food, and I've struggled to find a decent Chinese takeaway in Portsmouth. I do find this quite expensive though, so I'll likely try other Chinese places to find a better balance. I'm like a 2min walk away, so I was very disappointed that there was no option to collect as I certainly didn't need to spend the delivery of £2.50. But the food was delish and hot upon arrival!

Shocking tells me I carnt pay by card considering their website tells me I can !! And I have done before

Great food, always hot and delicious

Being craving Nasi Goreng for a while and this that I ordered hit the right spot. It was flavorful,well cooked and the protein and veggie combo was perfect. Will be ordering again. Need to plate this next time i order to get a fire shot of this flavorful and affordable dinner I just had,

Have used for 15years +. Has gone downhill food terrible also quality has gone down. Shame delivery driver lovely.

The wait time for the food is way too long.

Great food great portions sizes great delivery time!!

Great food, cannot wait to try again

Very happy! Second time ordering, great food, great service both times. Thank you :)

Good food!! I have ordered couple of times and will order again in the future.

Very tasty and hot when it arrived. I totally enjoyed my meal it was worth waiting for.

Been sruggling to find a nice Chinese since my regular one I liked closed. Went with this on a recommendation from a friend. Food arrived early, piping hot by a lovely smiley delivery man, and we did a small substitution that was honoured by the restaurant. Very nice. And a bag of prawn crackers chucked in for free. Think we've found our new favourite!

We were disappointed at how late the food was

Your tracking system wasn't working, it said 19. 20 hrs but arrived at 19.00 hrs, not a problem though

Pancake roll didn't taste nice , also sweet and sour Hong Kong chicken the sauce was far too dark red , chicken curry nice though

PRO: Food all arrived on time, good portion sizes and piping hot. Chicken in Oyster Sauce was well put together, chicken was succulent and juicy, not overdone or tough - great CONS: Overall, we just didn’t think much of the taste, and we aren’t fussy eaters. Mostly bland and flavourless unfortunately.

Very fresh and tasty first impression. Though it seemed bearly any chilli was used (Singapore fried noodles and Hong Kong s&s chicken), a quick request may redeem them. Lesson learned for next time.. and there will be a next time..

Went there for a takeaway which I enjoyed eating when I got back home.

Despite the menu saying “card payments accepted”, I was told it’s only for delivery (bit ludicrous as I live 3 minutes walk away). They wanted me to use a chargeable cash machine or wait for delivery (which to be fair, they did say 25 minutes as I said I wasn’t waiting as I wanted to collect). It’s not the first time I’ve had problems paying by card. The last time, they agreed to bend the rules as my order was made in person (again, saying they’d accept cards). They also said there was a £10 minimum charge. They initially wouldn’t let me pay by card as I was not on the phone. Although, when i said that I’d leave the shop and call from the pavement outside, and order extra, therefore satisfying the need to order by call and pay over £10, they relented. However they disputed this and implied that I was lying. Despite offering to show them my bank statements, they weren’t interested. I advised them that it’s false advertising as they are advertising a service but not stating anywhere the massive condition attached to it. After discussing this on the phone, they hung up on me because they were getting another call (and therefore being very unprofessional to this potential customer). Despite them offering me the pay in shop and giving address details as if I was a telephone order (which I originally was), I respectfully declined and took my business elsewhere. I did say I would be consulting legal advice as I strongly believe they shouldn’t be advertising what they are on their menu. My only advise is: update your menu to reflect that you only accept cards for delivery.

First time trying this restaurant and I am glad we did food was delicious and arrived piping hot.

We have ordered food from here past 3/4 years on and off.but last few months or so quality has gone right down hill. Chips have become very scrappy no matter how many times we ring and mention this. Also we ordered tonight and waited from 7.45 until 9.25 to recieve our food which the chips were scrappy yet again, and burnt. I rang in only to be told sorry, no recompense or offer of additional replacement food. I would not recommend this takeaway, as they do not seem to listen to any complaints that come there way!

Fantastic food and piping hot when it arrived.

First time of using this restaurant, the food arrived hot the portions were huge and the prices were good. Try it for yourself you won't be disappointed.

First time but certainly not the last. Great value for money and not greasy at all!

We rented a house for the weekend and after sightseeing on Saturday nobody wanted to cook so popped up the road to get a menu. Best choice we made all 5 of us agreed it was great. Food was delivered and boy was it tasty and piping hot. Have to say if I lived there this would be my go to.

Waited 2 hours for my food turns up late and not very nice at all no taste and was not hot

not very good quality the won ton soup was nothing like a won ton terrible pork taste juice was disgusting and noodles inside the soup base were awful the curry i had was like tasting water absolutely terrible i dont recommended what so ever trying to get a refund for the soups but haven't heard back

Food was amazing extremely tasty and hot shame delivery takes so long 5 ⭐️

Poor service of waiting over 2 hours and 45 minutes after estimated delivery time

Food was piping hot, which is really good in these freezing temperatures! Good quality and decent portions. Will order again

hot, on time and very tasty. We will be back.

£45 worth of tasteless slop. Won’t be going back.

Thank you. Food was excellent .. Delivered 20 minutes before said time

Waited so long for food to be delivered, and was disappointed with the food. The meat was chewy and the chips were like cardboard. Will definitely not be ordering form here again.

I ordered a few dishes this evening. All the ingredients were fresh and they cooked the dishes while I waited. The king prawn chaw mein was so tasty. It was perfectly cooked and the portion was very generous. I will be ordering again very soon.

Lovely, hot and delicious. Love the combo’s!

Been going for years and never had any issues. I also live a long way from the takeaway and it's never a problem. Top food as well piping hot.

The only Chinese we order from, food is amazing and piping hot, prawn crackers always added and delivery although it is always at least an hour wait it is on time and they always follow the delivery instructions which we don’t often get with other restaurants!

The spicy crispy shredded beef with honey isn’t really spicy but is so crispy! It’s my favourite

Haven't ordered for a while great hot food

Delivery was earlier than stated which was great as we were hungry. Singapore noodles were great

This was awful. Everyone hated what they ordered. It was bland and flavourless except the spring rolls which are drowning in 5 spice...gross. I do not recommend.

The food was lovely. Hot and great portion sizes. Only down side was delivery said 35-55mins but once paid it said 1.5-2hours. But overall, we really enjoyed our food- top marks

Highly recommend. We had Singapore noodles, Singapore fried rice, special fried rice and hot and sour soup. Will definitely be getting again

Terrible food no flavor, ingredients in plastic container mix with bookers sauce. Disappointment

We we're on our way home from The Wedge, talking about what we should eat, saw they were still open and tried our luck. The girl we spoke to was really friendly and welcoming (considering the time, we thought they were probably just closing). They made it freshly in front of us, and honestly, I could not tell you the last time I had a Chinese this good. Chicken Chow Mein (Massive) Crispy Shredded Beef (Unbelievable Crispy AND Spicy!) Sweet & Sour Chicken Hong Kong Style (Bathed in genuine sweet & sour sauce, so many nuggets!) Chicken Curry (Chips rather than rice (sorry) exactly what you'd want from a Chinese chicken curry) We live so far away from this place, but we're already talking about driving back here the next time we want a Chinese, rather that getting a delivery from our local. Thanks guys x

Food was hot tasty, fast delivery

One of the best takeaways in Portsmouth, there are few who make the list and Singapore Island is definitely in the top 5 .

Good food, flavourful and delivery instructions were followed exactly

Didn’t get a rice dish, had to call to get it delivered

Great delivery time but unfortunately the food was Bland and not very warm. We ordered salt and pepper chips and they were basically normal chips with onions... Same as the salt and pepper chicken... Might as well have ordered kfc popcorn chicken with onions. Chicken strips were really over cooked, Ribs were also bone dry... Like they have been re heated maybe. The most decent thing was the prawn toast but even that was cold. Won't be using again.

Ordered on NYE so expected a later delivery slot, which was given. However, pleasantly surprised that it came an hour before it was due. Meaning we only waited about 40minutes from ordering. Always been a fan of Singapores food!

Lovely food, very nice! Very expensive but I’d rather pay more for good quality food, but does mean can’t order as often as I’d like. I would recommend this place and buy from them again

Lovely food, luckily worth the wait.

The food was excellent as usual

Food was estimated for delivery 1940-2000. It arrived at 2035 after 5 phone calls with rude staff stating they were busy. Refund requested but refused on the basis they were busy. Will not be using them again

Awful service food was late they gave me an ammended time when I messaged because it was late then it was later than that aswell

It was amazing and delivered on time

Lovely chinese - highly recommend the king prawn and squid in black bean sauce.

Blooming delicious in very way. Made my Chinese cuisines hating sister love Chinese Cuisine!

Took an hour and 45 minutes to arrive. Rang after an hour and they apologised and said they were cooking but couldn’t advise how much longer it would be. 45 mins later it came. Food was okay but defo not worth the wait. Will not use again

Absolutely disgusting service am a regular with Singapore island but was not happy tonight when my meal arrived upon arrival I discovered items missing in which I phoned the restaurant understanding these things happen but was discusted by their response in which they informed me I would have to wait 55 minutes to a hour for the missing items to be delivered when I said this wasn’t good enough and that the rest of my meal would be cold I was then told why come on collect it then ? I mean is this the actions of a decent restaraunt? No I don’t believe it is congrats Singapore island you have just lost yourself a loyal customer !

My duck was bland and chewy and my rice was oily and had no taste, even tho it was early however I am still disappointed with what I got , I ordered it on my way back from work as I was starving and was really looking forward for a nice Chinese but Im still hungry and left unsatisfied.

Fantastic service. Delivered in time stated. Wonderful Tasty Food. Will definitely order from again

Food tasted a bit stale unfortunately.

Long wait ordered 6.40pm got meal 8.20

Good size portion and more importantly very tasty delivered nice and hot.

Had to phone 3 times to find out where the food was, it arrived 30 minutes after they told me it had left and I only live 5 minutes away. Had to wait over an hour and 20 mins not acceptable.

I ordered the food at 5:40pm and it was was delivered at 8:30. The app said delivery was between 6:30 and 7. This was on a bank holiday Monday but communication regarding this issue could have been better. On a really positive note, the food was delicious and plenty of it. I would definitely use again but would most definitely check the delivery time prior to ordering!