Based on 178 opinions finded in 2 websites
Based on 178 opinions finded in 2 websites
Nº 577 in 673 in Reading
Opinions
How this place is open still is beyond me. Ordered a basic order, chicken balls, egg fried rice, and shredded chilli beef. Egg fried rice partially burned and bland. No brown tint, just burn marks and overdone egg. Chicken balls were pink in the middle, and shredded chili beef had about as much chili in as rainwater. On top of that, 2 hours to arrive. Safe to say I never ordered from there again.
Eliot Mortimer . 2024-05-31
MORE AT Google
Ordered a little over £80 worth of food and told delivery would be about 8:40pm. Delivery arrived shortly after 9:15pm, and only after chasing the restaurant twice by phone. The restaurant staff I spoke to on the phone was extremely rude, and told me to just be patient and wait, and our food would arrive when it arrived. The delivery driver was also extremely rude and started shouting about me calling the restaurant and trying to get him in trouble. After waiting all that time for the food, one item was completely wrong (ordered salt and pepper chicken, and got chicken in black bean sauce instead). The Thai green curry was so over salted, someone instantly vomited from this. The salt and pepper squid was so over peppered, no one could eat more than a mouthful. Avoid at all costs. The menu is over priced, the chefs don't have a clue how to use reasonable seasoning, the staff wouldn't know customer service with map and a flashlight. The single worst restaurant in Reading!
Ryan Tyndall . 2023-09-30
MORE AT Google
Never ever more at any price This restaurant can poison you . I have traveled to town to return all of it This business is hidden at the back of other shop . Rude "chef" told me there his food is good just a bit burned. Avoid it even for free !
DPR . 2023-04-27
MORE AT Google
Made a preorder order on Deliveroo at 11:30am for 12:15pm-13:00. 13:00 came, no food. Called them and they said there was a shortage of Deliveroo drivers so there would be a delay. 13:30 still nothing so we can go to check and our order has been cancelled... thanks for telling us. 😒
Guilherme Burton . 2022-05-08
MORE AT Google
The reviews are all true, should have checked the reviews before ordering. The food arrived on time and was warm, but the good things ends there. The meat smelled a bit funny (not as expected), noodles was too salty, onions, onions and a lot of onions. Unfortunately, had to bin it. Sorry to put such a bad review, but it was the worst takeaway I have had in a while. Occasionally we get an item or two that may not taste as expected, but never all the items.
Ashik Gurung . 2022-02-23
MORE AT Google
Absolutely disgusting service and food! But please do not worry…they have plenty of onions! All the food we ordered was more uncooked onions than meat, the crispy noodles weren’t crispy at all and the food was lacking taste overall. Wish I would have read the reviews on Google before ordering on Uber. Never again! Can’t even get a refund for the disgusting excuse for food that we received!
Wave Sea . 2022-02-07
MORE AT Google
Do not waste your money! Absolutely disgusting food. Worst Chinese ever!!
Becky Jones . 2022-01-08
MORE AT Google
Highly recommend this take away restaurant for everyone, very friendly staff, helpful, best of the best delivery drivers, fast and friendly, cooking well. Always get very tasty food.
arita kunicka . 2021-12-16
MORE AT Google
I don’t think is this real Chinese the taste it’s different. 🙈
sunilza hajezy . 2021-10-30
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This place I’m going to report to environmental health! Jasmine takeaway was hand written on a piece of paper and stuck on the window! The food was handed to us by someone in the back of a convenient store! No signs of hygienic cooking or even a takeaway. And the food was shocking. Prawn toast was off, it was so evidently dangerous to eat we binned it.
Zoe Collins . 2021-10-18
MORE AT Google
We ordered a take away/delivery from here tonight for the first time. Food was absolutely disgusting. Tasteless, minimal portions, smelt foul, missing items and did not want to risk eating, so went straight in the bin. Not even fit for the dog. When trying to contact them, there was no response. Will never order from their again. Would prefer not to put any star ratings but it wont let me continue without putting one.
Suzanne Turner . 2021-09-14
MORE AT Google
3 pieces of chicken in the sweet and sour chicken, should have been sweet and sour onion. I love swimming myself but my chow main looked like it was having a better swim then I normally have. Chinese curry more like Chinese soup don't pay extra for chicken no point the chicken decided it was to watered down and ran away as the chicken knows it is not a duck. I was going to put out missing flyers for the chicken. Really disappointed with my dinner
Cyle McKenzie . 2021-09-07
MORE AT Google
Was worried after reading all the bad reviews but was very nice. Normally order from wan choi but this was better.
Pilar López . 2021-08-30
MORE AT Google
Avoid this place.......................................................
junior Bennett . 2021-08-24
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We’ve just had a takeaway from here and it was awful. The salt and pepper squid was over cooked. The dumplings were standard but the soy sauce with it, well it should be but it was like a pot of vinegar. Absolutely disgusting. Chow mien was bland. Chicken Chinese curry was bland and didn’t even taste like a Chinese curry. Egg fried rice that was standard, can’t mess that up really. Thai sticky rice….very sticky obviously but it was like mush. I can do better sticky rice than that. And the Thai green curry. Well it wasn’t even a Thai curry. I swear it was Chinese curry sauce with a bit of spice and lemongrass. Absolutely awful take away. That cost £38 for it to end up in the bin. Doesn’t even deserve a 1 star.
Coral Howarth . 2021-08-20
MORE AT Google
. YOU CAN ORDER ON DELIVEROO Or Touch 2 Success (with 10% off)
Mohammad Ashrafi . 2021-07-28
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This takeaway is not even worth one star !!! Too expensive 6.99 for shredded beef that was literally all onion, the beef curry tasted off, I literally spat it out, threw the lot in the bin. Stick to what you know we ordered mcds instead! Do not use this restaurant. We called the restaurant the guy said this was due to low stock but still charged the full amount
Tracy Parr . 2021-07-24
MORE AT Google
Prawn crackers were stale and only have a quarter of my crispy chilli beef was actually in the box. Food turned up 40 minutes late. Joke of a place.
George Matthews . 2021-06-27
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Items missing from order, unable to contact the takeaway to tell them this. Very small portions!! Curry tasted ‘off!!’ Definitely would not order from here again. 1 star is the minimum score, this place is not even worth this!!! Avoid this place
Peter Hawker . 2021-06-25
MORE AT Google
poor poor food thai green curry 2 pieces of beef and so bitter it could not be eaten sauce was like snot spare ribs included an eaten duck leg bone tom yum soup again massively bitter and in edible didnt bother with the seafood rice as the rest was so bad i didnt want to get food poisoning do not waste your time or money on this "take away"
Robert Cox . 2021-06-14
MORE AT Google
Not recommend, food was not best quality nearly no meat in dishes. Well over priced for thing's you are getting .
Adrian Danielski . 2021-06-01
MORE AT Google
WRONG TEL NUMBER ON YOUR OWN WEBSITE??? SERIOUSLY?
Michał Wancerz (Wywiad ze smiercia) . 2021-05-16
MORE AT Google
rice is not cook properly, too much sauce and too sweet. I won't recommend it.
ヤマモトセ . 2021-05-08
MORE AT Google
Disgusting food! order not complete. Lemon chicken looked like dirty dish water and smelt foul. special fried rice was horrible brown looking with hardly any meat or other ingredients. Beef and mushrooms looked awful. Chicken balls were not cooked full of grease Never hard such a terrible Chinese it went straight in to the bin didn't chance eating a thing. DO NOT ORDER FROM HERE
Sonia Richardson . 2021-05-06
MORE AT Google
Highly recommend this restaurant for everyone one 🙋♂️🙏 Tasty food Good prices and quality Good service Friendly staff!!! Thank you ⭐⭐⭐⭐⭐⭐👍
Michail Civikov . 2021-04-07
MORE AT Google
Most uncouth and ill mannered people. I ordered through Deliveroo at 8:30 pm, the scheduled delivery time was 9:20 PM and the order didn't turn up until 10:10 pm when a rude person called me from our parking to come and collect in an unapologetic voice. When asked why it was so late and why he won't come to the doorstep, the person replied in a horrible tone of disrespect to come and collect or get lost. So, I rather asked him to get lost. I don't know how restaurants with such horrible attitude survive in this period of pandemic when the whole hospitality industry is in crisis.
Argo Dutta . 2021-03-30
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Paid £8 pounds for 3 prawn balls 8 pounds for two satay sticks, two spring rolls, two prawn toasts and some extremely burnt "seaweed". Pancakes went cold after two minutes, only enough housin sauce for a quarter duck when we ordered a half. A thoroughly disappointing birthday treat. One star is generous, never ever again.
Joseph . 2021-02-25
MORE AT Google
Worst Asian food ever. We ordered Thai curry, but no taste at all, meat very hard. We just threw it away. Not recommended.
Antonio Dim . 2021-02-20
MORE AT Google
The best chinese food ever. Fast delivery. I would like to say big thank you to deliverer Michael. He is always nice and friendly. Stay safe guys. :)))
Renata Krzywicka . 2021-02-19
MORE AT Google
DO NOT ORDER FROM HERE. 2 Hours later, not answering the phone, still no food. Claiming a refund through deliveroo.
Tommy Benn . 2021-02-19
MORE AT Google
Really poor. Used Deliveroo to get some food but never really arrived. Restaurant doesn't pick up the call after trying about 20 times. Avoid this if you want to avoid going hangry!
Mausam . 2021-02-12
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I got delivery from this restaurant and it was horrendous. I am not a very picky person but the food was barely edible. The vegetables were not fully cooked, the noodles were burned, and the order was wrong. The prawn crackers were stale. I wouldnt be ordering from here if I were you.
Stephanie Pavlova . 2021-02-05
MORE AT Google
My order is currently 45 minutes late and no answer from the restaurant.
kiana rosina . 2021-01-01
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Absolutely disgraceful. I am not the pickiest of eaters and I find it hard to pick fault with a good Chinese. This place however was disappointing across the board. The duck and pancakes came with no pancakes or sauce, the lemon chicken tasted like it was cooked with washing up liquid and when I tried calling to rectify this I never got through having called 5 times. They should be ashamed that this is the food that they present to the public, I will not be returning.
Jack Jarman . 2020-12-22
MORE AT Google
The food is disgusting 🤮 It has to much salt; it is exceptionally poor quality The duck & pork noodles was grey! The noodles were soft almost to the point of disintegration. The duck was just skin & fat! The spare ribs were covered in “juice” and they were nasty- the meat could not be consumed as it was stringy It made my son sick in terms of food poisoning AVOID AT ALL COSTS
D Headley . 2020-12-19
MORE AT Google
Would not order again, Singapore noodles were not well flavoured, chicken skewers too salty, take away was not kept hot until collection. The take away is on a dodgy road, and the interior of the shop does not inspire any confidece, inside it does not look like a place which sells food at all. Finding the shop was difficult too, as the shops signage is very poor. I was parked right outside it and couldn't see anything which looked like it said Jasmine Chinese Takeaway. Discovered the shop after 5 minutes of walking up and down the road and looking at numbers on doors. On the plus side, the dumplings were good.
WGL1089 . 2020-12-05
MORE AT Google
I am sat here still waiting for my food and was hoping to be at the pub by now. I wanted to fume down the phone but the cowards wouldn't answer.
MrProdott . 2020-12-05
MORE AT Google
worst chinese we have ever had. loads of raw big pieces of onions in the chow mein.burnt eggless fried rice, 5 small pieces of beef in black bean sauce more peppers than anything! salty everything! really disappointed.never ordering from here again spent £30 on a meal that probably cost about a fiver
Fidelia Taylor . 2020-11-29
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This was probably the most disgusting meal I've ever ordered
Damian Skelton . 2020-11-14
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Half the order didn't arrive. I then called six times without ever getting an answer. The food that did arrive was only 2 star-worthy at best.
James Mackenzie (knz2711) . 2020-11-09
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Just had an awful meal at a very high price. Everything came with an excessive amount of sauce to it. The only dish with flavour was the black bean beef but the Tupperware was overflowing with sauce. Szechuan chicken was tasteless and also had way too much sauce. Paid 6 pounds for 3 microscopic spring rolls.... I could go on. Don't eat here, save your money for a chipper or something.
Redmond Cusack . 2020-11-07
MORE AT Google
Placed order via Deliveroo and then checked reviews.. stunned by all the negative reviews I regretted placing the order... tried calling the takeaway no answer at least 5 times I called! I then received a call via Deliveroo from the takeaway and she replaced one item of food as they had run out of it (I was happy she called me to replace the 86’d item). The wait wasn’t long at all and then 25 mins after placing order I received it, nice and hot ... I ordered Nasi goreng, egg fried rice, beef noodles, and more. Absolutely everything tasted delicious and more so it was on time and the driver was courteous. I don’t deny the people reviewing may have had a bad experience but I think people are always too quick to leave a bad review, so just before our second lockdown i would like to leave a good review saying thank you Jasmine garden for my delicious takeaway this evening! 😋
Diaz Miah . 2020-11-03
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I ordered 3 items. Dumplings didn't arrive. Noodles were unchewable and completely bland. Hot and sour soup was MSG flavoured cornflour water with no hint of hot or sour. These are easy dishes even for an amateur cook like myself! Honestly the worst takeaway I've ever dhad
Jiali Gao . 2020-10-26
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When you order take away don't always expect everything you ordered paid £5 for something that didn't arrive, rang twice for a refund and always no one there thanks a bunch -_-
Alan Thomas . 2020-09-11
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I ordered through delivroo at 16 and at seven I was on the phone with the restaurant because I didn't receive my order. They said that they have delivered my order but I didn't get anything. The manager that I talked to was very rude and he had no customer service skills. It was a very bad experience. I don't recommend ordering from this restaurant.
Moga Helene Renate . 2020-09-06
MORE AT Google
Ordered a takeaway tonight! Very disappointed. Ordered it on deliveroo at around 8.20pm. Got confirmation and said it will be with us at 9.20pm. We eventually received our order at 9.50pm. The food was warm and u could taste that the food had been sat in the tubs for a while. Most of the sauces that came with it ( peanut sauce, sweet and sour sauce and the curry sauce) was just like water. I have never seen any sauce from chinese place be so watery. I won't be ordering from them ever again!!!
marc staples . 2020-08-26
MORE AT Google
This is the worst food I have ever (tried to eat) - do not ever order food from here, a joke, nothing like real chinese food - terrible ingredients, terribly cook - stay away!!!!!
E E . 2020-08-07
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Raw batter, undercooked chicken dry duck, watery flavourless sauce and half an hour late. Very bad customer service too.
Emma Ballmann-Brown . 2020-08-04
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Absolutley disappointed! Thai green curry looked like pond water and tasted foul! Had to chuck my plate in the bin. The colour of it was like nothing I’ve seen before! There was this over powering taste I can’t describe, like they chucked a load of curry powder in it. Noodles were basically like pasta from a packet, only got 1 spring roll on its own. Just foul never ordering from there again!!!!!
Debra Duncan . 2020-07-22
MORE AT Google
Let's just say that the lack of skill involved in delivering is non existent, missing items, never picks phoneup, oh and the chicken balls were as soggy as limp biscuit, the chow mein was nice but colder then Russia in winter, and the level of service was terrible, do not recommend try elsewhere for better, all the best A honest but polite way of saying don't go here
Chambered Glock . 2020-07-21
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Accidently ordered from here and it was a big mistake. Not nice at all. Wouldn't recommend.
Aishling Payne . 2020-07-04
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Spilled and cold. Avoid this restaurant.
Robert Hasler . 2020-06-04
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Very small portions - £6.99 for 6!!!!! chicken balls that are each smaller than golf ball and 1 of which contained no chicken - very dry and dense. Tubs of noodles only half filled and contain a-lot of an oily substance floating around (don't tip the tub out whatever you do - your food will drown). Egg fried rice tub only half filled, meat dish (chicken with chili) - again half filled. Very expensive (each general main dish is £6.99 or higher) and food is very poor quality - lacks flavor and is obviously highly processed/frozen/microwaved. No prawn crackers even though I spent over £27. Phoned to make a complaint and was met with "and what!" attitude - hence why I'm here - avoid at all costs.
paxosack . 2020-04-07
MORE AT TripAdvisor
Ordered through deliveroo and really wish I hadn't. Food took almost 2 hours to arrive, when it did it was stone cold and the curry sauce had gone firm. Ordered king prawn fried rice which had roughly 5 either old or severely overcooked prawns in it. The rice was either burned or poorly seasoned and inedible. Binned most of it. The deep fried chicken shreds came in some weird sauce which wasnt mentioned in the description. Really unimpressed
Keiron Kirby . 2019-12-26
MORE AT Google
I would give zero if I could. Food disgusting! DON'T WASTE YOUR MONEY!
deprawny . 2019-12-15
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I ordered 3kampong chicken , it took an hour and a half to get delivered and my goodness the chicken tasted like raw fish masked with very hot chilli and gigantic onions and peppers. Sadly none of us could eat it it all went to the bin. I wouldn’t recommend this restaurant to anyone please.
lucy connor . 2019-11-09
MORE AT Google
Ordered 6 tempura prawns but only received 2. Food was cold and filled with vegetables and no meat.
Arabian Shepherd . 2019-10-24
MORE AT Google
By far the most disgusting food Iv ever tasted . Nearly two hours . Freezing cold chicken like cardboard with some slop over the top , salty overcooked duck , some sort of slop inside the spring roll . Very very poor . Wouldn’t feed or to my dog . Fuming about to head down to the shop now .
oliver cannell . 2019-10-22
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Ordered a pork pad Thai .and BBQ ribs Nothing like a pad Thai and NO PORK and it had green and red peppers in it.about 6 bean sprouts. Just noodles a shaving of carot 1 bit of broccoli.and 1 mushroom .. also very little meat on the tough ribs .
Martin Benham . 2019-09-22
MORE AT Google
The food was so salty and disgusting never again worst Chinese ever🤮🤮
Michelle Nokuthula Munangwa . 2019-08-21
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Dreadful food. Cold, too salty, too greasy, tasteless.
Andy Giordmaine . 2019-08-20
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Food delivery half hour late, food was salty and lacked Chinese flavours. Quality poor. First and last time.
Angela Lee . 2019-08-18
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If I could give no stars I would, that was the most disgusting meal I have ever had and was expensive for the portion sizes. I would not recommend ordering anything from this place.
Emma Buy . 2019-08-16
MORE AT Google
Watery sweet and sour sauce not enough chicken and strangely large and uncut vegetables, enjoyed my meal of fried rice and delivery time was pretty good.
C. dogg . 2019-08-05
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The food is absolutely dire, not even a chinese restaurent, owned by Pakistanis who can't cook chinese food!
Joseph Stephen (1157store) . 2019-08-04
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The chicken balls were basically dense donut dough filled with frozen overcooked chicken, tasted very sweet and underseasoned, even without the sauce and the sweet and sour sauce was plain bad, worse than cheap store bought ones. We paid 4 pounds for won tons that arrived with no filling in them whatsoever, just sheets of oily deep fried dough. The prawn rolls were probably the worst, tasted really bad and they were supposed to be crispy but even though they were deep fried, they just tasted like old dough with freezer burn. Some of them didn't even have prawn in them, just plain horrible dough, and the prawn filled ones tasted off. The tofu dish was terribly cooked as well, soggy and underseasoned with a sauce that was closer to syrup. It did arrive on time however, but honestly, we would've preferred if the food hadn't arrived at all. Worst 20 pounds we've ever spent on takeout.
George T . 2019-07-19
MORE AT TripAdvisor
Food was an hour late on a Tuesday night. Crispy shredded beef has 8 strands of beef, the rest onion. The rest of the food was tasty, but overall pretty rubbish experience
Jed K . 2019-06-26
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Awful delivery time and awful food the duck was dry and cold, the BBQ rib sauce looked like it could crawl, and the seaweed wet and just thrown in the tub under the other food
Neil Holden . 2019-05-07
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Terriable food, dry rice with curry powder. Asked for extra chill, put in roughly cut chillis. BBQ sauce was just salt, to a point where it was poison. Do not reccomend this at all
Kesh D . 2019-04-16
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Ordered half duck with pancakes and most of the box was full of soggy duck skin not cripsy just fatty. Noodles tasted like they been cooked in a burnt pan with burnt bits all over them. This used to be the best Chinese in Reading, now its the worst...
Louise . 2019-04-02
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I ordered pad Thai from this place never ever again..i think it is a joke 🤣🤣🤣 fry rice noodles ??? Really? I think the person who cooked this is Italian because that was bloody pasta instead rice noodles 😂😂im not going to even mention about missing ingredients... absolutely disgusting.
Angelika Grajkowska . 2019-03-02
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Not recommended at all. Just ordered Special Fried Rice : BBQ Pork, Chicken & Shrimps and Szechuan Chicken in Garlic Chilli Sauce. They Messed up my order and just sent me the Szechuan chicken only. Then had to call back to inquire about the Fried Rice. They finally sent it but tasted really horrible. Rice was so dry any there was no single Shrimp on the rice. Do not recommend at all !!!
Nauka Fernando . 2019-02-16
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Food wasn't hot when it arrived. Prawn toast was on the overcooked side. Rice was undercooked. Sweet and sour chicken balls were mostly batter. Singapore curry noodles were super salty. Even the prawn crackers tasted wrong. The sweet and sour sauce pot was half full and appeared to be watered down. Seriously, don't bother with this place.
Luke Barklimore . 2019-02-06
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They dont deserve even 1 star. The dim sums and squid starters were a joke! The portion was tiny served with a tremendous amount of onions and green pepers. The mains - a green curry and pad thai were also so bad that I think this restaurant was taking the piss. We paid 30 pouds to eat mainly onions. What a joke!!! Should have gone to Bo wah but they were closed or eaten baked beans on toast.
Mary Joseph . 2019-02-01
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Food took two hours to arrive for a restaurant that is 0.4miles away and came lukewarm with very small portions for the price and not very flavourful. The curry sauce tasted watery and my crispy beef dish had more onion than beef and the special noodles have next to no meat and 1 prawn. Not worth the £7 price tag. This place has become disappointing we used to order here all the time.
Jasmine Pritchard . 2019-02-01
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Order never turned up despite being told twice that it was on the way. Eventually complained to Just Eat who then phoned the restaurant, to which they then said that it had been delivered despite it never arriving. Won't be using again
Rob W . 2019-02-01
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Food was absolutely disgusting. Seriously need to be investigated regarding quality! I ordered Thai green curry what came was a thick concealed gloopy substance that was inedible. Do not eat here!!!
Zoe Bowen . 2019-01-24
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Never had a bad experience. Food always nice and well prepared
Alec Waldeck . 2019-01-23
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The worst meal I had in my entire life. I ordered Veggie noodles but there was no veggies except for the bunch of onions. Additionally, noodles were not even cooked properly! Had to literally throw it away.
rosa centinofolia . 2019-01-13
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One of the worst thai food I have ever eaten simply disgusting. PLEASE AVOID. RUBBISH FOOD
Tom Queen . 2018-12-29
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Delivery on time. Food hot and delicious. Good sized portion of main meals. Beef a little dry but everything else cooked to perfection. Will order again
Aneta Iftodi . 2018-12-26
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My boyfriend has ordered from Jasmine Garden through Just Eat and when it arrived the food was uneadable. The curry sauce was congealed and moved like slop, and the duck rice was clearly microwaved and the duck had hair on it and was all fat. When he tried to complain to just eat they would always reply with “the restaurant refuses to talk.” They clearly do not care about customer service or food. Would never recommend this awful restaurant to anyone!
Renee Hazelton . 2018-12-21
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The delivery was on time but the quantity for the prices are just bad for 5.99 pounds you only get 4 pieces of ribs
Riki . 2018-12-08
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The order was scheduled to take just over one hour to be delivered. We were surprised when the order arrived after only 20 minutes. When we served up the dishes, we could see how they were so quick making it. We ordered 3 dishes for just under 20 pounds. That's expensive in this area! The Malaysian Style (Masaman) beef curry with Coconut Milk. A few strips of very chewy beef and loads of mushrooms. Very poor. The Special Fried Rice, BBQ Pork, Chicken & Shrimps was an absolute disgrace. We even took a picture of it! The portion was tiny, there was hardly any of the main ingredients and there were no spices at all - It was like they forgot to put them in! It was basically boiled rice with some food scraps thrown in! The Stir Fried Mixed Vegetable was swimming in sauce and not what we expected. Actually, it tasted like it had been cooked the day before. Definitely not ordering from Jasmine Garden again and advising friends to also avoid.
Ciara Clarke . 2018-12-01
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The curry sauce was one solid piece of unseasoned goop, tasted like spicy gravy more like. The chicken balls were covered in bread like batter which was under cooked and tasted awful. Ordered a pork dish which was also under cooked and made me violently ill for a few days. Chow Mein was not fresh, Rice was not fresh. I have had actual Chinese food before and it DOES NOT not taste like food from this place. DISGUSTING FOOD DO NOT BUY. They should go out of business.
Katie Brewin . 2018-11-01
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make me sick for 3 days, do not buy here, should go out of business.
Connor Shaw-case . 2018-10-25
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Worst Chinese in reading. I ordered a spring roll and was undercooked and tasted like cardboard, chow mein noodles were tasteless (had to add our own salt and soy sauce) more onions than chicken, barely any chicken and was smaller than a penny coin.
RubyDoll01 . 2018-09-10
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A green fly was cooked into the pad thai, it was evident it was cooked as it was charred on one side. Questionable hygene control..
Lord Dogewells (Of Harvington) . 2018-08-04
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Really bad portions and evryrhinev was overcooked
alvin Jose . 2018-07-22
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The waiting time was originally 1 hour 15 mins which I thought was suspect for a Tuesday night anyway, just assumed it was a buffer and might arrive earlier so went along with it. Then the food didn’t turn up for an extra half an hour on top of that. So was actually almost 2 hours and meant we didn’t sit down to eat until 10pm. When the food got here, I asked the driver politely if they had been busy. He laughed at me and said “Ha! The foods still fresh ennit.” In a very rude tone. The food was cold (not even luke warm), but into a chicken ball, was still pink inside. The chow mien had like 3 prawns in it? So overal, food was cold, very late, chicken was pink and the driver was rude. After a lot of complaining, they did however give me a full refund. So technically I should give these guys an extra star. However due to the rudeness, I’m not going to.
Darth Gangsta . 2018-06-20
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Food was cold and very late rubbish never again
steven Cottey . 2018-05-05
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takes ages, horrible -- HORRIBLE -- food. hong kong style chicken is raw vegetables and canned pineapple warmed through in jizzy pink sugarwater with two specks of soggy chicken glued to the bottom. the rice is burned, the spring roll is cold beansprouts and sinewy meat wrapped in what looks like expired ukrainian christmas pastry. avoid.
Michal Pszyk . 2018-04-29
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My food took an hour and a half to arrive, was cold when it arrived, chips weren't cook properly, the duck was disgusting and full of bones and even the curry sauce was nasty and lumpy. When it finally arrived the man didn't have the correct change and I was put of pocket... Terrible service
Rhiannon Rees . 2018-04-11
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tragedy do not order you will waste money
Marcin Pasinski . 2018-04-08
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Not surprised these guys have a bad rating. Called 20 mins before they closed to order and they don't accept. On top of that i received an abusive phone call.
Tom Rossi . 2018-02-16
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Absolutely disgusting! Ordered, never came, asked for a refund and the person started swearing at me
Ola Lowicka . 2018-02-07
MORE AT Google
Ordered first time after Recommended by Friend, and they have not disappointed. Delicious food, and prices are competitive then other regular Chinese. Now they are my number one Chinese take away in reading. Will Recommend
immyleo . 2018-02-04
MORE AT TripAdvisor
I just moved to town, and thought of ordering from this place worst decision ever prawn toast was dripping in oil, roast duck was 98% beansprouts and a watery sauce I couldn't make out, and it just got worse
Naa Williams . 2018-02-02
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Absolutely appalling customer service. Do not use. The last time I ordered from them they forgot one of my dishes but I thought I would give them another chance and ordered with them tonight. Mistake. Yet again they forgot one of the dishes. I ran out to the delivery driver and he said “oops I gave it to the last customer.” So he said I would have to call the restaurant and can I not just get double next time I order. I said no as I wouldn’t use them again. So after a couple of minutes I called the restaurant to check and they said it would take 10 mins. After 10 mins I called back and the member of staff was so rude to me I could not believe it. I asked for a refund and he said he isn’t giving me anything as I am still getting the food. I said the rest of the food would be cold by the time it got there. He said I have to speak to just eat (as that it where we ordered through) to get a refund as he isn’t giving me anything. He asked if I understood his language and laughed at me down the phone. If you want poor service then go here. Just eat were great and got our refund for us, but the customer service at Jasmine Garden is disgusting.
Victoria Goodchild . 2018-01-06
MORE AT Google
Not sure what the set up is here. Its a pizza joint, you have to look hard to realise they also serve Chinese from here too. I ordered on Just eat like many do so may not realise this. Food quality no good.
Anton Sealy . 2017-12-30
MORE AT Google
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