Simon Radley at The Chester Grosvenor in Cheshire West and Chester

We came for a birthday dinner for my husband but sadly we were both underwhelmed by the food. The snacks to start were delicious but not all dishes that followed were as successful. Some of the flavours of the dishes were a little jarring but two of the dishes were actually difficult to eat. My Cornish bluefin tuna, rather than being melt in the mouth, was tough to cut through and the white tendon was still in place which wasn’t chewable so I had to spit it out. It was also served with small discs of radish which were raw, so the whole dish was off, even though the ponzu dressing was tasty. Ordinarily this would have been my favourite. The main course was squab pigeon but was served with the wing, including foot and claws, so was a bit too much reality for me and made us feel sad about the food rather than joyful. The waitress weirdly made a point of highlighting which bit was the heart as ‘she’d like to know what she was eating,’ so I don’t even think she was on board with this dish. To be fair to the restaurant we were given the chance to review the menu when having pre dinner drinks and we were asked if we had any comments. I can’t recall however whether this detail was in there. The wine flight however was really good with some really interesting selections such as the dessert wine with rose water. The sommelier at least had a bit of personality. Overall due to us not enjoying a couple of dishes and not bowled over by the rest, we came away feeling disappointed and not value for money. Sadly the foot is all I can think about!!

Staying in the hotel so decided to try the taster menu. We were very impressed, the food was amazing and it was an experience. The service was fantastic and we were made to feel very special. Would recommend to everybody to take part.

Visited for my wife's 60 birthday celebration and wow what an experience. Had the 7 course taster menu with matching wine flight. Absolutely fantastic, superb, amazing. How they haven't got a mitchelin star escapes me!!! Would come again in a heart beat. Truly out of this world.

Unfortunately not recommendable for vegans. I was excited to choose from the vegan menu and picked the Jersey Royal fricassee. What I received were a few potatoes with green peas and green leaves, no sauce, barely a trace of seasoning. For £21, I can imagine that his dish has a great profit margin. I was hoping my partner would be more satisfied with his steak in pepper sauce (£27), but he was disappointed too. The service was great and the interior looked very nice, I just wish the food matched those standards. I would recommend visiting a place with more vegan cooking experience.

Had a lunchtime meal recently the food and service was excellent and reasonable but £23 for a glass of wine was extortionate.

Best birthday meal ever. Staff were amazing and so attentive. The food was truly outstanding. My new go to for special occasions. Thanks for making my birthday 🎈

It’s very difficult to understand anybody finding The Arkle Tasting Menu a disappointment. We used some vouchers we had been given some time ago to enjoy an evening in this excellent restaurant. The food was outstanding and together with the Wine Flight, which was a great match for all the different courses, we had a very enjoyable evening. All the staff were a credit to the hotel, they were patient, cheerful and happy to help. The whole experience is a very special treat, no it’s not the price of a meal out with friends in the pub or a trip to a chain restaurant, but you know that when you book. It isn’t something you’d probably do every week either, but as a chance to be treated to something delicious, that’s been produced beautifully into a meal you’d be very unlikely to replicate yourself, even if you’re a good home cook, if ever you get the chance to go to The Arkle, you should take up the opportunity. Thank you to those in the kitchen as well as the front of house, you are a great team. We hope you enjoy working at The Grosvenor and continue to offer such exceptional quality for many more years to come.

Fantastic three course roast dinner - wonderful portion size

We go to La Brasserie at the Chester Grosvenor quite a lot because their food is just supurb and along with their Silver Service and attention to detail you couldn't want for a more convivial place to eat. No wonder there are always queues to get in if you haven't pre-booked. It isn't expensive either. Just having "afternoon tea" is such a treat, not to be missed :-)

Not a mere meal but a culinary event. The tasting menu and wine flight as a birthday treat for my partner. Utterly exceeded the already high expectations!!!!

Continental is included in all stays at the hotel - we decided to eat elsewhere for most of our trip but ate here on our last morning. You have to book your slot with reception the day before. It is table service so no help yourself buffet. The service is really great across the hotel & everyone is very attentive. My partner had the porridge which he found was quite watery. I had the fruit salad & yoghurt and we shared the selection of pastries which was lovely! The coffee was good, much better than the machine coffee you get at some hotels.

Relaxed atmosphere , food perfect on the night ,attention to detail on the courses, seasonal, good quality ingredients , excellent selection of breads, dealt with my allergy and intolerances extremely well. Fine dining it was -only annoyance -still rather expensive for a tasting menu.

Came for afternoon tea after receiving a voucher for my retirement. Chose the gents afternoon tea which was excellent. We had extra savoury dishes. Great service. A luxury experience.

Wow! My boyfriend and I came to the Arkle as a special treat as we have never had the pleasure of enjoying a fine dining tasting experience. The Arkle not only met our expectations, it exceeded them! The staff are professional, knowledgeable and engaging and the food pairings were so unique, yet flavoursome. It is clear that the Chefs, alike the rest of the team, are extremely talented! I would highly recommend this experience and we cannot thank the team enough for creating such a memorable night for us! Thank you!

Ate here last week to celebrate 2 big birthdays with friends. Excellent 7 course tasting menu and my friends enjoyed the wine flight. The young staff were excellent especially the sommelier. I thought it was good value for money given that I've paid much more for Michelin starred dining, and this was close. As we were specifically asked if we were celebrating something and said 2 big birthdays, I did think that my friends might have been offered a glass of something or some other extra - I've had this in similar level restaurants. Bill for 4 including 3 wine flights and aperitifs was £850 Highly recommended.

Nice and quiet place, perfect for a coffee or lunch.

We had a brilliant experience at The Arkle. From the very start the service was amazing and faultless throughout the whole evening. The canapés were gorgeous and the tasting menu was exquisite. The atmosphere is so relaxing and not over stuffy with informal conversations with the staff. Highly recommended

We went when it first opened, and was outstanding, seems to have lost it direction , Service was slow , 20 minutes for drinks , not polished as before . Food overall was okay , but the cod was cold , the lamb was inedible due to all fat . The price point , does not match service and food . Disappointed but still £700 for 4 people

I was probably underdressed in my track suit, but they do allow casual dress in the daytime. It’s comfortable in my wheelchair. Access from the car park is maze like with ramps and lifts and long corridors. Sandwiches are twee, but very nice. Scones are tiny, but light. You can request sandwiches top up but not the scones. Champagne good. Teapot allowed my second cuppa to go cold. I had to go use the facilities. The accessible WC is tiny and hard to enter as the door doesn’t fully open.

This is not just fine dining this is an exquisite dining experience. From entering the Arkle you are simply immersed in a sophisticated environment which is complimented by superb staff and food. Canapés, served in the lounge bar area, are a prelude to a tasting menu which reflects the brilliance and passion of the executive chef, Elliot Hill, who ought, in our opinion, be awarded a Michelin Star. Our wines were selected by Boris, the Sommelier, whose knowledge is second to none. The high altitude Argentinian Malbec was outstanding as was the Chilean Sauvignon. The “floor” is managed by Piotr who orchestrates superb service which is attentive without being intrusive. It’s undoubtedly formal dining, the best in the region.

A beautiful anniversary meal. Id previously eaten here when it was Simon Radley and I'd been underwhelmed and my husband was reluctant to go back but Arkle was a wonderful dining experience and I would definitely recommend.

We came here for our anniversary dinner. Can't fault anything. Service, food, atmosphere all excellent. A lovely hotel in a beautiful city

The staff are wonderful - very friendly and attentive but discreet as well. We had the full tasting menu which we really enjoyed. The wine flight was exceptional as well. Creative unusual dishes with lots of flavour, all beautifully presented. We had a lovely evening. It was expensive but a nice treat, and we’d had a 20% discount code from hotel by email before we arrived (after we had already booked!) which helped a bit.

This is an amazing place, the food is fabulous. Special mentions for Manager Courtney who is exemplary in her customer service, a credit to this restaurant. Ben who is an excellent waiter looked after us so well all night. Many thanks we will see you again in 2024.

It’s clear Arkle are aiming for a Michelin star and there were some excellent dishes such as the brill and roast almond mousse of Michelin standard. The bread selection was amazing although showing loaves on the trolley table side as was done previously would be more theatrical. The wine list of just 5 red and whites was disappointing. There were some service errors - forgot a glass of red wine (although put on the house), dropped the pre dessert and served shellfish to my wife who had an allergy meaning I had to eat the fish course alone whilst it was recooked. The price point is very high given no star. The canapés were bland and lacked any punch. The mushroom custard dish was unusual and we both left parts of it. Overall a nice dining experience but still falls short of a Michelin standard and at that price point I would not return.

Had a lovely time for daughters graduation - perfect place to celebrate

I was in the city with my son, who very kindly offered to treat me to dinner. Neither of us had dined here for some years, so decided to give it a go . We waited until after 5.00pm as the " casual dining " menu looked uninspiring, but the a la carte promised more. Without going into tedious detail , the surroundings, staff ,food and wine were wonderful. We shall be back .

I visited here with my partner for the first time and went for the fine dining tasting menu. Our experience overall was really good. The service really is outstanding and it was great to try something new. We had a selection of 7 dishes plus an extra mini dish on arrival when we ordered some drinks and a selection of breads to choose from which were amazing!

The food here is in one word stunning! I have dined in a number of Michelin starred restaurants and Arkle is right up there. It feels cosy and intimate, and the staff make you feel very special. Considering the sheer quality of the food it is also very reasonable re the bill. You start the evening in what I would describe as a cosy bar and then move to the restaurant seating which is limited and exquisitely decorated. Two menus options re courses and we went for the smaller one, the dishes seems petite but by the time you have finished all you feel very happy and full. The attention to detail and presentation is sublime, each dish is a work of culinary art and the complexity of tastes are incredible. Great staff can transform a restaurant and everyone we met here was passionate about the restaurant and food. They were also really well trained, attentive, but not overbearing and always ready to assist. It was my partners birthday and they married the occasion and very kindly all signed a card with the menu for a lovely memory. Probably one of the nicest places I have visited and we will definately be back!

We visited Arkle as part of a 2 night stay at the Grosvenor for our anniversary & it was a fabulous experience from start to finish. They have a separate bar area, which, like the actual restaurant , was spacious and relaxing and very comfy. We started with a complimentary glass of Tattinger while looking at our menu & enjoying some delicious canapés. We were taken into the restaurant for our tasting menu, and also opted to have the wine flight. Everything was beautifully made and tasted wonderful. I had a pescatarian version & my favourite dish was the graffiti aubergine, which was beautifully presented and tasted wonderful. Hubby’s favourite was also his main, dry aged sirloin. Barry’s bread & cultured butter is also worth a mention but we had to resist eating too much of it, which was hard as it was so delicious. All the staff were friendly & knowledgable & our wine flight was a great accompaniment with some unexpected surprises, well presented by Boris. It was a delightful evening from start to finish, nicely rounded off by a couple more drinks in the bar.

We booked for another fine dining experience at this wonderful restaurant, and again I left extremely happy. The tasting menu is excellent in terms of flavour combinations and inventive cookery. The front of house team are excellent also. We will book again very soon . Thanks again to Elliot Hill for creating outstanding food.

Sadly this was one of the worst restaurant experiences I have had in many a year. What should have been a lovely anniversary meal for 4 was a disaster. I can only assume it was a staff training day but the manager did her best to rectify the admitted mistakes. We had to ask multiple times for the wine list and water for the table( which was plonked unceremoniously and unopened) Our starter orders were fine and tasty, the mains were another matter altogether. Steaks were cooked incorrectly with wrong sides, the halibut when it arrived was cold and tiny. It did not arrive back in time to eat before we had finished our mains(we took as long as we could ) It may sound like I'm being fussy but believe me that's not the case. Completely prepared to put it down as a one off but I always like to give an honest review. Again I have to praise the manager who did her very best to redeem the situation and am hoping for much better on our next visit.

This was the first time visiting the Arkle restaurant since Simon Radley had left. On arrival we were given the drinks menu & were quite disappointed that there were only 4 cocktails listed. Maybe we could have asked for a different cocktail but I found the server to be quite abrupt so felt awkward asking. My husband had a Wirral gin (just tasted of ginger) & I had a spicy Margarita. The Margarita was quite spicy, it came in a tumbler (not the usual Martini shaped glass) with the most enormous block of ice but with no salt or even a slither of lime. Very disappointing. The canapes served were extremely delicious. Considering the dining room had been revamped, it didn't look much different from before, but the chandelier is beautiful. The chairs were not as comfortable as they were previously. Service: Quite slow & disjointed at times. The sommelier kept disappearing & not topping our glasses regularly. When our mineral water was finished, he automatically replaced it without asking if we wanted another bottle! As another reviewer pointed out, the staff don't interact with the diners & seem quite stiff. The only personable person was the young guy who offered the bread & was very pleasant but even he needs a bit more guidance & training on which side of the table to lay cutlery. Food: Out of the seven courses, I only can rate 5 as being absolutely delicious. The main course was a choice of either Sirloin steak or duck. Firstly, I thought using a Sirloin cut was not a good idea, should have been fillet at least. When it arrived, the steak was the size & thickness of a biscuit & I had to leave some of it because of a grisly piece running through it which is not good considering the size of it to start with! My husband found the duck to be quite chewy too. The waiter whisked our plates away without asking me if there was a problem with the steak. The dessert course was definitely not to my taste. The meadowsweet herb used in the clotted cream completely overpowered the whole dish with a horrible antiseptic taste. At the end of the meal we were asked if everything had been ok. I did complain about the steak & was told the chef would be informed. A bit late in my opinion. On the whole I can see why they have not regained the Michelin star. The majority of Michelin chefs take pride in using locally sourced ingredients. This menu came from Orkney, Salisbury, Cornwall, West Country, Herefordshire & Lancashire! The wine list is poor too, a choice of four White & five Red. Sadly, for £365 to be disappointed we will not be returning.

It was a quiet day, but after a long journey we wanted to sit outside somewhere for a chat and some relaxing. The staff here were absolutely fantastic, the cheer and humour with which they spoke and worked really put a smile on my face. Many thanks. I only bought a couple of pints, but I left in a better mood. Would recommend. Will be returning next time I'm in Chester.

Quality ingredients, inventive cooking & presentation, great service and a knowledgeable sommeliar. What more do you want?.

The food here really is beautiful - as soon as the canapes are put down you know you are in for something special. Too many wonderful things to mention them all but the duck with miso aubergine and chicory was probably the biggest surprise for me - it was probably the course I was least looking forward to but I actually started laughing at how good it was. The staff were lovely and attentive without being overbearing. I really liked how despite this being fine dining it didn't feel stuffy or full of self-regard, you genuinely felt everyone wanted you to enjoy the evening. It's expensive, but it's the first time I've had a tasting menu and felt properly full afterwards so it felt like good value to me, particularly when you think of how much work must go into making food like this and serving eight courses seamlessly on a busy night. Overall I can't remember having a better meal or being more impressed with a restaurant.

Wonderful experience for my 60th birthday , Aga and her engaging team are nothing short of outstanding , exemplary service , we had the full experience , 9 course menu with wine flight , Boris our sommelier was my particular favourite , so knowledgable and a great Bloke ! This was our first experience of this type of dining , and we loved it all from the canapés to the stunning desserts , one of which personalised for my birthday . Favourite course for me was the lobster , although the cauliflower canapé came very close . Will be back again for sure , thanks all the team for making my birthday so special . Dave and Lisa Mather

A beautiful venue, amazing service and menu and overall first class dining experience. Highly recommended and would certainly return.

I had my birthday dinner here in Thursday As it was a fixed menu and a Gusbourne wine evening,I chatted to Elliott the head chef about dietaries. It was seamless throughout.This makes the evening truly memorable The food was summery and fresh. The key here is the main ingredient is celebrated. The highlights for me were the wonderful canapés.The salmon trout lightly grilled with a beautiful light mousse. The duck with a luscious mushroom cream served with jersey new potatoes and asparagus. The poacher cheese croquette with pickle and wild garlic leaves The wines from Gusbourne were fresh and young Kimberley,Boris(sommelier) James Richard and Peter were relaxed and engaging Elliot is a brilliant chef A great place to celebrate a birthday Thank you

Thank -you to Elliot and all his team in the kitchen for creating the most perfect tasting experience . Cooking , presentation and taste of all dishes were both creative and a joy to eat . Couldn’t pick one stand out dish as all so different and unique . Liked the little menu that explained each dish that was in the table as just enriched the experience . Brought the experience to life as every dish was bursting with flavour . Staff within the Arkle are very professional and quietly float delivering each dish with aplomb on those wonderful silver serving platters . They are all well briefed before service about the food and wine on offer . All in all it was a very pleasant , relaxing experience and you knew it was something really special. Sweet gesture chef coming out to see if we were having a good evening as I had seen him briefly and commented on him creating in his kitchen and create he did . Thank you to everyone and it’s a pity that some who visit do not adhere to the dress code and think it’s ok to dine in just shorts and trainers . How rude and disrespectful to both staff , Chef and other diners but that didn’t spoil our experience . Sadly it’s just the state of some people to day . Five Stars to the Arkle . Thank -you .

Once again absolutely superb experience. From start to finish everything about dining at Arkle is top notch ! The staff are ultra professional without being stuffy and the taster menu just perfect. It would be lovely if the chef came round now and then just to meet his clientele so we could tell him face to face how wonderful his dishes are. We have eaten at many Michelin star restaurants so how this was not awarded one this year is a mystery, one wonders how these decisions are made. Next time… keep up the good work

After every visit I always think the same thing , how can it be that Elliot Hill and his team, along with all the wonderful front of house have not got at least one Michelin star ?? it is beyond me . Exceptional food yet again, this time we were treated to a five course mid week menu which my partner and I thoroughly enjoyed. Arkle is my happy place as I always leave this restaurant with a big smile to take home. Thank you once again Elliot and the team, a special mention to the sommelier who I find to be extremely professional with great customer service.

This is the best fine dining restaurant we have found to date in the North West. The dishes were divine, the service attentive, and the ambience all that one would expect from such a top venue. We were treated to a 7-course tasting menu with accompanying wine flight selected by Boris, their sommelier. The restaurant should really have a couple of Michelin stars, but their existing one departed with the last chef recently, and their new chef is aiming to replace it asap! I suggest you book quickly before that happens... Cost was in line with such a meal, around £500 for two including tip. Our overnight bed and continental breakfast was another £125 on top.

This is probably the best restaurant outside the capital, sublime food, faultless service and intimate atmosphere. Pricey but worth every penny.

Truly splendid meal for my birthday this evening. The food was sublime and the staff impeccable. I won’t dilate further but will let the photos tell the story.

Practically faultless in every way. Some of the best service I have ever had in a restaurant. Not intrusive, but concerned and helpful. We had the smaller tasting menu, and every course was a delight. The many different types of breads were outstanding, I wish...

From start to finish this was a wonderful experience. Dinner was to celebrate my husband’s 50th birthday and intended to be an absolute treat. The canapés were delicious, unusual and very beautiful. Washed down with lovely pre-dinner cocktails. For me, the highlights of the taster...

I had lunch with my friends on a weekday. The 12% tip will be included, so we were looking forward to receiving the great customer service, but there was none. We arrived at the restaurant on time of the reservation but no one took us to a table. It was not busy at all, and we had eye contact with some waiters and waitress, but they just ignored us, so we stood there for over 5 minutes. Other customers were served fine, so we felt racism. (We are Asian) After we got the table, we asked a few questions about some wine, but the waitress had no knowledge of it and couldn't answer anything. We were surprised to see the cheap quality water bottle which we can buy it from Wilko in the fine restaurant. We hoped that at least the food would be amazing, but the main plaice dish was very sweet. Even more sweet than the egg tart, which had no flavour at all. The champagne, the starter, and the coffee were nice. The restaurant is beautiful, so it was so shame that service and food weren't. I can't recommend this restaurant to my Asian friends because I don't want them to experience discrimination.

Had a porterhouse steak to share which wasn’t enough for one child. The next table had a huge one. Staff gave us a free port and were embarrassed about it but did nothing We were meant to see the steak before cooking but we didn’t see a thing. We have complained to the manager but as usual no one cared.We had the proverbial “ sorry this happened to you” . Thanks for that! They ran after us saying we owed them money because we didn’t tip. They add it automatically and we deducted it. Disgraceful behaviour from such an establishment

Well presented finger sandwiches, but hardly value for money. Sumptuous surroundings and attentive staff.

We had the pleasure in experiencing Elliot Hills latest tasting menu and it was an absolute delight !. Each dish was so well balanced and seasoned , impossible to fault . Presentation superb, artistic flair fabulous. I was at a loss to choose any dish...

Fabulous experience from start to finish. We had a wonderful night. We were well looked after by perfectly attentive staff. The quality and artistry of every single dish was exceptional and we enjoyed each dish equally. Compliments to the chef for truly making his mark...

An incredible dining experience in this gem of a restaurant. The five-course tasting menu could not be improved, and the waiting staff were completely on point. Attentive but not over bearing. We loved that our first drink and (amazing) canapés were in the adjoining bar...

I would just like to say a big thank you for making my birthday so special. Had a lovely meal in the Grosvenor Brasserie last night and the staff were amazing.

Exquisite experience! We enjoyed every moment of our second visit to Arkle, from the moment we came through the doors at the Chester Grosvenor and were made to feel special. Thank you. The food complimented with the carefully chosen wine flight is quite outstanding. Our...

Michelin Arkle I was not sure of what to expect, as this was a last minute cancellation that we were gifted from a friend. Very special tasting menu, with possibly the best presented dishes I have ever seen. Menu faired well for 2 pescatarians and...

My family and I had a Christmas meal here. Overall it was pleasant with good food and nice staff. One suggestion would be not to make people wait outside before the booking time. We turned up at 11:50 for a 12pm booking but were told to wait in the lobby. This felt a bit cheap- especially as the restaurant was empty. You should let people in and get them a drink.

If you're reading this to decide whether to book here or not, stop reading and get booking! Dining at Arkle is not just a meal, it is an exquisite experience. The dishes are visually beautiful and every bite is sublime. Staff are unobtrusive, yet there...

Utter Perfection. There are few words that I can write that will succinctly describe the extraordinary culinary experience that awaits you at Arkle. Don’t hesitate to book a table; you will not regret it for one nanosecond.

Tried to get in here on Saturday, but it was too busy. Who'd have thought, leading up to Christmas 😏 We returned Sunday and were welcomed in, so we got to have our coffee and cake. Let me tell you, it was worth the wait. The service was attentive, and the ambience of The Grosvenor added to the experience. I would highly recommend the paris-brest, chocolate praline vanilla OMG "Top Notch"

Our 2nd visit since the launch of Arkle without Simon Radley. The tasting menu was superb, including tbe vegetarian offering, perfectly served by the team at Arkle. The wine as expected was very good. Maybe an expansion of the cocktail offerings would be the only...

Exquisite Tasting Menu… Our second visit to The Arkle last night, what an experience! The service was delightful & the food EXCEPTIONAL! Myself being a vegetarian, I’d like to congratulate Chef Elliot & thank him for an exquisite vegetarian tasting menu, I have eaten in...

What can you say, impeccable service and lovely food.

We had previously booked to stay at the Grosvenor but after waiting 25 years the Chef decided to leave just before we got there so we missed the Michelin star meal and ate in the Brasserie. This time we were much more fortunate in enjoying...

Great meal and service. As mentioned by some of the others, the drinks especially were quite expensive (£8-9/glass of wine, ~£35 for a bottle), but we felt it was worth it!

We had stayed at the Chester Grosvenor previously but for some reason hadn’t booked to eat in Arkle, but as this visit was a delayed wedding anniversary stay we booked the restaurant at the same time as our room. The food was truly on another...

I went to Arkle with my partner for a treat on a Thursday evening. If you arrive half an hour early, you will be served incredible canapés (which are complimentary) whilst you have a drink in the bar. The 8 courses (9 if you have...

Was rather disappointed on our recent visit. The quality of the steak was not good and had a lot of inedible sinews in it. The service was also not up to the standard you would expect of such an illustrious hotel. Ordered a glass of red wine to accompany my main course which never arrived, yet they didn't hesitate to try and charge me for it along with a presumptuous service charge that I politely requested to be removed.

We booked for our anniversary and this time stayed at the hotel too, just as well as the mean took over three hours, but it was worth every minute. We started in the bar and chose our wine, an excellent Barossa valley which was decanted...

Great food excellent service. Wife thought her desert was the best she has ever had.

Top stuff. A beautiful environment to eat lovely food. A little more friendly and accessible than the Arkle and still very good.

It was our 30th Wedding Anniversary and booked Arkle at start of September as a very special treat to celebrate, and WoW, what a treat indeed. From the very moment we arrived, all the way through it was so special, professional and so welcoming. We...

I came here on Wednesday 7th September for my girlfriend birthdays meal, all I have to say is WOW what an experience. We booked in for 8 o’clock, the restaurant rang us and mentioned the e had a few cancellations and we was the only...

Exceptional food, Exceptional service . Recommend highly. Made it a truly special day.

So I went to lunch today with my friend and we had the most wonderful experience in every way Food, ambiance and staff all fabulous but especially would like to mention Valeria, she was extra specially attentive and soo lovely

Had a voucher bought for us for Christmas, just used it for our wedding anniversary. Fantastic experience and fantastic staff xx

Disappointing experience. The service was non existent and staff were no where to be seen. It took over 20 mins to take our order and quite a while for drinks to be served. We were waiting so long for someone to come by the table to ask for the bill, we ended up having to walk around the restaurant to find one of the non-existent staff. Once the bill arrived, we again waited 15-20 mins for staff to come to collect payment with a card machine. We eventually gave up and paid on the way out, making sure to remove the 12.5% service charge from the total out of principle as I felt totally ignored. This is a place that charges £15-17 for a glass of Prosecco and £9.50 for a standard glass of wine in what is supposed to be the top hotel in Chester. I would get consistently better service in a Wetherspoons. The prices and service are totally mismatched and I wouldn’t care to return.

This place was somewhere we always wanted to stay at. Been a few times in the past, but this was a treat for both of us. Had breakfast and snacks previously but we ate our dinner here. Excellent cuisine, perfectly cooked and presented. Friendly staff and very knowledgeable about all the dishes.

Having been regular visitors to the Simon Ridley restaurant we were curious to try out the new experience. Overall it was as good and in some respects better than previously but with a couple of minor disappointments. The tasting menu was very well balanced and...

You arrive and sit in the lovely bar,where drin ks and canapes are served. The menu is brought and dietaries are discussed. The restaurant itself is very modern and the chandelier is truly gorgeous. The menu is a tasting menu,and the flavours are excellent. The...

We had eaten at Arkle's previous incarnation, Simon Radley, year ago, but eventually got back here on a Tuesday evening for the 8 course taster menu. My wife had the vegan option, I had the pescatarian one and a few courses were similar. We started...

Beautifull setting and service of high standards which is very rare in the area.

Food remains delicious here, staff always exemplary, attentive and observant but never overbearing. Lovely atmosphere and beautiful surroundings.

Beautiful food and excellent service.

So, we stayed at the Grosvenor & ate at The Arkle. Whilst sitting outside the entrance to the restaurant, we were met by a lovely, if over excitable female, who even more excitedly, told us we had 2 choices, what dessert did we want &...

We had dinned many times when this restaurant was under the command of Simon Radley, we always had a wonderful visit in both terms of food and service. So we were most upset when Simon retired , but we’re excited by the return of Elliot...

Having dined at a number of Michelin star restaurants including Simon Radley we were looking forward to trying out Arkle under Elliot Hill. The food certainly did not disappoint, every dish a delight and certainly up there with the Michelin star chefs but the prices...

All great. Staff excellent, food amazing. Location right where you need it to be, in the middle of town. Don't worry, from your rooms you can't hear a thing outside. Sunday morning church bells, what more can you ask for.

We had the tasting menu and wine pairing. Absolutely superb and would give 6 stars if possible. All the staff were so knowledge and attentive with special mention to Boris our sommelier for the night. All locally sourced produce prepared and presented by the outstanding...

Poor visit this time we were told as not hotel guests we couldn’t get drinks by the bar. Shame for a 5 star venue.

This place isn't cheap AT ALL - but it's worth every penny. We did the 8 course tasking menu - which you can also get a different glass of handpicked wine for each course. Every single dish presented comes with an entourage of people to...

Simon Radley was a brilliant chef and we always had a wonderful food and service from his team. However, Elliott has taken things to a different level. A very relaxed atmosphere with exceptional service. It really doesn’t get any better than this. A special thank...

We could not fault our experience. The food was outstanding and the service exceptional. I cannot recommend the tasting menu enough, every course was exquisite. Thank you to the restaurant and kitchen staff for making our evening so special.

Great place to eat and drink and stay .

Visited Arkle at the Chester Grosvenor on a Saturday evening after having had a reservation for two years due to COVID and the restaurant's refurbishment. The experience in every single way exceeded our expectations. My parents-in-law were fans of the restaurant as it was under...

Very nice very professional 👏 lovely food

Having dined at Simon Radley a number of times we were disappointed to learn last year that the restaurant was closing and so it was with a degree of trepidation that we booked a table in the refurbished Arkle. Any anxiety evaporated as we entered...

Had the Stone bass fillet and 4 sides. Delicious. Downside , the fillet was very very tiny. Dessert was described as a pavlova. It wasn't. It was too hard. Very overpriced and these issues need to be addresses. Staff were excellent . 3 stars due to price and quantity.

We had waited since 2019 to redeem our tasting menu voucher. So glad we waited. The food was amazing! Elliot is a talented chef, we were blown away by the flavour combinations. Canapés were excellent , the mashed potato bread was delicious as was the...

Nice food and very friendly staff.