Cafe Rouge - Cheshire Oaks in Cheshire West and Chester

We went here as we had Tesco vouchers which I think a lot of people had and this may explain the prices for the food you get. You had to pick off the a la carte menu, I had Beef Bourguignon for £18.35 which contained two pieces of beef and a large amount of beefy mushrooms on a bed of mash. It looked very meaty but only two pieces. The King Prawn starter was nice at nearly ten pounds. There was quite a wait to be served as there seemed to be a changeover from the breakfast to the lunch sitting and someone from the kitchen staff ended up running out with the starters. If I did not have the Tesco vouchers I would not have been very happy at the prices charged, but the restraunt is still getting those full prices for the vouchers used I presume. The thing is you would never visit again based on the price for the mushroom Bourguignon and also the Cesar salad which was about £14 and you had to pay extra for chicken.

Very disappointed, and frustrated at being unable to locate 'Cafe Rouge' at Cheshire Oaks today. We have never failed to be satisfied with our meals there, and the service has always been first class. Sad and angry.

Popped to Cheshire Oaks, generally have lunch at Cafe Rouge, a pleasant meal with the benefit of 2 for 1 tastecard. Well it ain’t there even though advertised by CR website and appearing on the glossary of stores at CO. Went to customer services, closed Sunday, no details. Mentioned that it showed on glossary of stores, we can’t amend them, but they were quick to remove signage and cover the windows….! One star terrible can’t leave a 0…!

We always eat here every time we come to Cheshire Oaks & have never been disappointed with our food, breakfasts are especially lovely. Service is always brilliant, Thank you 😁

We booked via the online automated booking system. Currently at the restaurant and it's shut!! How on earth are you taking booking for this place? Dinner plans ruined.

Good service received for our family shopping which included lunch in cafe rouge after some much needed retail therapy

Fantastic food, served by Heather. Was a wonderful evening. Thanks Heather for looking after us. Brilliant service and gorgeous food

Lovely lunch and brilliant service by Rachel. Would definitely recommend the lemon tart. Great value with their lunch offer

Lovely breakfast at Cheshire oaks, Thank you to Rachel for serving us it was amazing. Would definitely come back

Served by Rachel, lovely personable service and great food. Had the big breakfast with lots of swaps and nothing was too much trouble

Family lunch this afternoon. The food was really nice and the service was spot on ! Nothing was too much for our waitress Nicky. All staff very friendly. Staff very quick to clean and sanitise tables after customers left. Toilets very clean . Will defiantly be back again soon !

Excellent friendly quick service from Rachel. Had the breakfast. Quality food at a good price, will come again.

Can't fault anything here. Quick service and tasty food. Our server Rachael was sooooo lovely 5 star 🌟

Nice breakfast just enough The Rouge breakfast, great service from Heather. First sit down indoor brekkie for ages

We stopped for breakfast, food was lovely husband had the Grande breakfast and I had the Rouge Vegetarian. Heather served us and was very attentive enjoyed our visit .

Lovely to get back to one our favourite chains for a quality breakfast. The greeting was lovely and Rachel, who served us was great... Always good value and the ambience perfect! Thank you.

Had a quick pit stop here with the Mrs whilst shopping, first day with doors back open and felt lovely and safe in here, with everything being clean and all staff wearing their masks, also our waitress Rachel was brilliant very attentive!

Called in here for a lunch break, first day able to eat indoors! Food, as always was first class and they found us a table even though we hadn't booked. Told us that as it was the first day open inside, we might have a 25 minute wait before our food was served. On the contrary, the food was served much quicker than that, maybe within 10 mins. All of the staff here are lovely and extremly friendly and approachable but the shining light was Heather who looked after us throughout. Always had a smile on her face and and treated us like old friends. Because of her, we will definitely return to eat here again as it was a very pleasant experience and an oasis of calm amongst all the busy shopping we did that day.

Really lovely breakfast in the open air, Heather was friendly and personable and made it a lot of fun!

Steak Baguette is amazing! Really lovely food 🍲 plus the service from Heather was outstanding. Really friendly, helpful and service with a smile 😊

My sister and I treated my mom to a birthday lunch. We were served by Heather and had a lovely time. We also received a complimentary glass of wine for my mom Thanks so much for the great service

We ordered afternoon tea. This came out with things missing also a Camembert sandwich came out as grated cheese on a baguette. Their was no lettuce and no sauce. The food was tasteless the hot chocolate tasted of water. When I questioned the waiter about why half of the food was missing the manager came out and said she would deduct the price of the drinks. THESE ARE INCLUDED in the afternoon tea promotion. Nothing was done about it and I paid the full price. When I questioned the bill I was told the drink had been taken off which did not validate everything else. Lack of competence.

Service was great by Heather. Made us feel very welcome and made the sunshine on the rainy day! Couldn’t ask for better really.

Had breakfast today, I had eggs your way and my boyfriend had the full English. Both meals were spot on! We were served by Heather. She was very helpful & extremely lovely! She is definitely a credit to your team. Thanks for a wonderful experience. Highly recommend

We fancied a breakfast/brunch out. Cafe Rouge has a brilliant breakfast range and the best service. It was a rainy morning so we knew it could be busy. We booked online and headed over. Still raining when we arrived, the booking in lady showed us our table and apologetically, mentioned the rain!We have been here before and Heather who looked after us last time, recognised us and picked up where the conversation left off on our last visit! This made us feel so welcome! Heather really looked after us, again! we had a great chat and enjoyed a gorgeous breakfast. We ordered extra coffees and a croissant before we braved the rain to shop! We definitely be back soon! Thank you!

Me and my partner chose to have a late lunch here on Saturday, it was no busier than a normal lunch service, however the entire experience was a disaster.It took 15mins for a drinks order to be taken, and another 5-10 mins before another waiter came back to retake the drinks order because of a miscommunication between the staff, this was slightly annoying but we didn’t think anything of it.Our drinks came, I ordered a Coke with no ice, but received a pint glass which was full to the brim with ice. The lack of attention to detail was apparent.Our food order was taken, we chose to start with garlic bread. This came out after a short wait with cheese on, something we expressly told the waitress we didn’t want- I am lactose intolerant. Not only was this inconvenient but the lack of attention by the staff was now not only annoying, but was a blatant disregard for guests allergies and intolerances. A replacement was sorted out for us, after I pointed out the error.Our mains came after a 45 min wait, we had ordered two sirloin steaks one rare and one medium rare. No steak knifes were provided for us. My partners steak was cooked medium well and mine was so well done it was practically inedible. No body came to check the food was okay until after we’d finished about 15 mins later, so we were unable to complain. You’d think at £19 a steak they’d be able to cook it in the right ball park, but no. We quickly got the bill, paid and left after spending £55 on the most disappointing meal and service either of us had had in a long time. We noticed three other tables around us, all consisting of older people had been given far more attentive service and had all been asked to leave a good trip advisor review. Myself and my partner were not, I’m assuming because the restaurant was more than aware of their many failings.Would not recommend, would not return.

Just had a lovely breakfast 😊 outside in the booth service was friendly and fast will definitely be back thanks Nicky

Food is absolutely delicious, I got the grande breakfast which was cooked to perfection. Hats off to the cook. Our server Rachel Wright was so positive and a good vibe when around us. Credit to the buisness, thank you for our experience.

Good food and excellent service by Heather and Denise (not sure name correct!) Very attentive. Chicken great as usual shame the mussels are no longer on the set menu. Kresley's children's meal was enjoyed by her so a good birthday for her mum. Hope to be back soon

Fabulous service from Heather &Denis. Went for lunch and a shop post Covid and having got married 4 days ago. Different kind of honeymoon to what we expected but had a lovely afternoon here instead. Lovely food and had a bottle of fizz. Value for money and very enjoyable

Enjoyed the food. Our waitress Nicky was lovely and made the experience even better. Would definitely return.

Our first visit out of lockdown and the breakfast was lovely served with a smile by Heather. Lovely to be back!

We visited Cheshire Oaks, needed breakfast and went to Cafe Rouge. The food was tasty and hot, the coffee wonderful and the waitress, Heather, was extremely helpful, pleasant and polite. Heather is a credit to the company. Well done Cafe Rouge.

Nice food at Cheshire Oaks with a great table in the sunshine.Starters of garlic mushrooms and breaded camembert followed by chicken supreme and a burger as part of the 2 courses for £14.95 menu.Service was good though spoilt by a request for a 5 star review and a name check because they were have a bit of competition. Hence a 4.

Gorgeous breakfast today outside with family, and lovely and efficient service from waitress Heather. Very clean and welcoming.

Served by Heather at the Cheshire Oaks Cafe. Service was great, staff were polite and food was amazing. Never fails to impress and is a great start to the weekend.

came to cafe rouge over the weekend as it was our first time out after lockdown and we was very nervous to eat out, i must admit wasn’t disappointed by the food or the friendly staff. we was served by a lovely waitress called heather who absolutely put our mind at ease, she was very friendly and explained the menu really well - thank you

I love it here, so nice to return after lockdown. Heather our waitress was lovely, we had a set menu and all covid friendly we visited on Saturday 17 April 2021

I came into the cafe at the weekend and was served by a lovely woman called Heather. She was very friendly and great with my 4 year old daughter! Thankyou for your lovely service I will be coming again!

Great service from Heather. First breakfast out since lockdown. Lovely food, good prices. Great outside seating area.

My sister and I visited yesterday for lunch after doing some shopping. We were greeted with an organised smile after booking online. Our server was Sheldon who was so nice and welcoming. Friendly and warm. Interested and engaging with the customers. The world needs more Sheldon's. We have had lunch here many times before and it was a lovely welcome back after being closed for so long with Covid. The food and drinks were just as good as ever and everything was well organised for outside dining within the current restrictions in place at the moment.

We ate here on Dec 22 after visiting my Mum who lives locally. The young gentleman who served us was polite, pleasant,friendly, professional and extremely helpful and efficient. (Apparently he had worked as a teacher in China and was working here now due to the pandemic etc.) Very Covid safe restaurant too. We had a three course Groupon deal which was great value and the Malbec wine was tasty and reasonably priced.

We popped in after Xmas shopping. The restaurant was set up very Covid safe and Jed our waiter was really friendly and helpful. I had the salad nicoise and it was lovely and my wife had a ceasars salad which she enjoyed and a cocktail. Great value great service couldn't really ask for much more.

Food great. Service from heather top notch. Cant fault it. Would definately come again. Coffe latte with syrup was lovely

Came for a family dinner and was not disappointed! Jed and celvin gave wonderful service a d made the meal, out going and chatty and nothing was to much for them. Food was good also and will definitely return, lovely boys xxx

Came for lunch whilst Christmas shopping, we had the set menu and service and food was great, Heather was attentive and knowledgeable, can’t fault anything. Thank You

Really enjoyed breakfast at cafe rouge, Cheshire oaks, today thank you. Service and food were excellent

Food was lovely, nice atmosphere & our waitress Heather was nice and very attentive. Would definitely come back again.

called in for breakfast a break from shopping . Heather was our server she was very polite and profesional. Would recomend breakfast was good .

Service was excellent, staff friendly and polite and Heather served us quickly and very professionally. The food was also very nice

Great restaurant and service, we’re great when we accidentally ordered a non vegetarian item from the menu, heather was lovely 😊

Heather was amazing! Food was served really quick considering the time of year. Would eat here again.

Had a lovely lunch with a fairy wide selection of food and really good food at that. The food cane quickly despite how busy it was and the waiting staff, Heather was friendly and helpful. All in a decent lunch.

Lovely staff, Heather was really lovely. Vegan breakfast nice but could be more creative with products. Staff friendly.

Lovely breakfast here. Heather was lovely and attentive. No faults. Would definitely eat here again.

Had a superb breakfast in Cafe Rouge . Eggs Benedict are to die for . Well looked after by Heather as well . Nothing too much trouble . Highly recommend .

Our Annual trip to Cheshire Oaks and always go here for breakfast! Never anything to complain about..... Covid safe and well set out!Always warm and friendly atmosphere and the waiter Jed was absolutely fab-u-loussssss Food always hot and presented lovely! Can’t wait to come back for dinner and our trip next year!Thank you Jed and the rest of the team at Cafe Rouge

We visited Cafe Rouge as a family during COVID and the whole experience was excellent.Heather our server was first class. She was attentive and very helpful. We had a good selection to choose from and we all enjoyed it immensely.I would recommend a visit to this restaurant.Thanks Heather

The food was delicious the service was amazing, it was quick and friendly the food came out quickly and was still nice and hot and our waitress Heather was so kind and sweet.

Had a wonderful lunch with my family, absolutely amazing service from Heather. She was very friendly, helpful and patient, food was lush and cocktails were fab. Would defo recommend

Booked two tables for our mad family and I always feel sorry for any waitress that has to take the complicated orders from us Heather drew the short straw and was amazing to all of us! She took her time, never rushed us and recommended food for those 'less decisive'.This is the waitress you all need to complete a great day out at Cheshire Oaks. Thanks Heather, you made it great!

Visited here today Food was lovely and our server Heather was friendly and very helpful top marks for her 😁

Food was delicious and our server Heather was very polite and made us feel very welcome 😊 lovely to see vegan options on the menu.

It was a last minute decision to eat out whilst Christmas Shopping. We came across Cafe Rouge and the menu looked varied. We managed to get a table and we were made to feel very welcome and safe. The service was excellent and the food was tasty and appetizing - and also good value

great service today at cheshire oaks thank you very safe covid secure social distancigg bf clean and friendly

Lovely breakfast and great customer service from Heather would certainly recommend as a place to eat whilst at Cheshire oaks

Come to cafe rouge for breakfast, really enjoyed it and the service from heather was excellent. Thank you

Really nice good service from heather. Would definitely recommend coming for breakfast, the food was amazing. Thanks!

Absolutely gorgeous breakfast will definitely be back and heather was lovely service was great and restaurant was spotless

I have been going to Cafe Rouge for years, but this was my first visit to Cheshire Oaks. Despite having just reopened after lockdown, and with Covid restrictions in place, Calvin, Terri and Heather did an excellent job of welcoming us warmly. I am not sure my 18 year son was so keen when they sang happy birthday to him, but it was a very kind thought.Moules frites and steak frites were done to perfection, and the sweets were delicious as well. A great night out under difficult circumstances, but I cannot fault the service offered.

While at Cheshire Oaks we had lunch at Café Rouge. The staff were all lovely and attentive. In particular Rachel our server was very friendly and looked after us very well. We had Croque Madame with fries and coffee. This was just right for us and tasted great. A very nice atmosphere. The taes were separated by clear screens re Covid precautions. These added a feeling of protection without being intrusive. Well done Cafe Rouge. Keep up the good work. Looking forward to returning soon.

Fabulous service from a wonderful chap called Jed. Very attentive and welcoming.food was good drinks were fab

We had a lovely meal at Cafe Rouge on Tuesday - the atmosphere was great and the service from Heather was both friendly and efficient.

Amazing afternoon tea, food was delicious and service from Jed was exemplary, very friendly and welcoming. Thank you!

Amazing! Great service and food, really safe comfortable environment with ambiance.We had the snowman afternoon tea and a Hendricks tea pot. Really tasty and good quality.We was looked after, the staff are a great team.Special thanks to Heather, and Kelvin. This truly uplifted our spirits and was great to visit.

Visited with family, the atmosphere was great our waiter Jed was very helpful and checked on us throughout our time there. The food was 10/10 will definitely be visiting again in the future :)

great service,amazing food and smiley waiters made the visit worthwhile - thankyou Jed! we will be back

Great service Jed was very helpful lovely food had the Beef Bourguignon burger was very nice would recommend.

What a lovely treat during our shopping trip, we had our baby with us and and could not have been made anymore welcome at the restaurant by Rachel. Made our Day, food was lovely had the Steak and eggs off the brunch menu! Thank you made a wonderful day even better by a wonderful host nothing was too much trouble Rachel really is a credit to this Restaurant. We will visit again! Thank you!

Jed, our waiter was attentive but not over bearing. We had delicious burgers that were served quickly. It was a great idea to start here before shopping as Jed helped us to work out our route to the shops that we wanted to visit

So glad to see the restaurant busy tonight with all going on. The manageress sat us first after waiting at the door for a couple of minutes. It was great to see Jed back again who was a giggle as usual. Considering it was busy the food was up to its high standard and everything came quickly. Me and my husband were just glad to get out and about really! Hopefully we can come again in the new year.

Great food ; great service by Jed 😊 food was lovely as always and well worth the money . Deffo recommend

Great service with a smile from Kelvin who catered to our every whim! The food and drinks were great especially the cocktails When Kelvin nipped off for his break we had the pleasure of Heather who continued the super service, she was attentive and very friendly.

Heather was an excellent hostess. Consistently pleasant and polite and made us feel welcome. I will definitely be coming back.

I had the Rouge Breakfast and my partner had Eggs Benedict. Lovely food and lovely service from Heather. Was a nice Wednesday morning treat!

Had breakfast here staff member heather served me what a lovely helpful lady couldn't do enough for me, food was good service efficient

Wonderful service from Heather as always!!! Lovely breakfast, yummy!! Oink oink 🐷 Will be back very soon for more !!!!!

Served by Heather, had excellent service and a gorgeous breakfast. Will definitely visit again. Thank you.

Excellent food and served with a friendly smile by Heather. Good choice of vegetarian meals and varied drinks menu. Will definitely return.

The food was gorgeous on the Taste of Rouge menu. Our server Heather was efficient and friendly. Excellent Service!

Heather was very helpful today . Loving the Xmas t shirt . Service and atmosphere was very festive .

It never ceases to surprise me whenever I call in how helpful and kind the staff are here at Cafe Rouge - especially under the current climate we all find ourselves in.I must give a special mention to Heather and Rachael who go above and beyond in being so attentive to their customers and nothing seems to be to much trouble for them.. even when they are so busy!Les

Heather was lovely and gave us a range of options to accompany our meal. Small food portions but nice food.

Just had a lovely breakfast. Food and service spot on. Thanks to our waitress Heather we will be back soon

Heather, our server, was great throughout our meal. Would thoroughly recommend. Looking forward to coming back soon.

Was meet at the door by a lovely man named Calvin who was very polite and welcoming, he seated us at our table and introduced us to Jess who was also very friendly and welcoming, Jess came over and took our order and because my mum has had a operation she can only eat small meals so we asked Jess if it would be okay to have the starter and menu from the set meal and for it to be brought out at the same time, this was not an issue at all and Jess made sure this would happen. Our drinks were brought out by a lovely man called Jamie who was also so lovely and polite. Then not long after 5 minute approximately Calvin came out with our food which was beautiful. We ate our food and Jess checked in with us to make sure everything was okay and the food was nice which we appreciated. We finished and our table was cleared by Jess as and when needed. Beautiful restaurant and amazing staff and a good price too lovely break from shopping. Would really recommend any to visit.

Popped in for lunch inbetween shopping lovely food and are waitress Heather was very helpful and cheerful would definitely go again

Lovely staff! Great food! Jess was fantastic and extremely helpful thank you! We will be back! The best cafe rouge going! The moules are brilliant!

On entering the restaurant Kelvin was the perfect host polite and attentive. Jess was our server informative and cheerful. Jamie bought out our drinks polite happy very speedy service delicious foods in these testing times everyone was happy and friendly followed all covid guide lines had a wonderful meal and will be visiting again 10/10 xxx

The staff here are excellent. Jess our waitress was friendly and extremely helpful. All the staff here are great and the main reason we continuously visit when in the area. Cafe Rouge have a great team here, long may it continue. Thanks guys.