Based on 170 opinions finded in 4 websites
Based on 170 opinions finded in 4 websites
Opinions
Was a lovely meal but was over an hour late . Maybe you should take less orders if you can’t deliver for the time stated del
Angela . 2024-12-07
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We’ve been ordering from here for years! Spot on! Can’t fault a thing . Hot , delicious and fulfilling. Highly recommend .
Tracie . 2024-11-30
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Very friendly and food is lovely.
Louise . 2024-11-21
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lovely food ordered several times before from here
Fiona . 2024-11-02
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The food is fantastic and always popular. The lady who answers the phone is very bubbly and happy. I want to be annoyed for the late delivery but i just can’t. Well done on the quality
Danny . 2024-11-02
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Food arrived hot and on time. Previously had a delivery from here and it was as good as the first time.
Andrew . 2024-11-02
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Chicken undercooked.. one piece completely inedible ! We always use silver sea but Not sure we will again
Deb . 2024-10-31
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Yummy food. Really hot. Thank you
Vicky . 2024-10-28
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Thai curry was particularly delicious. Always great quality and quantity. Thank you 😊
Stephanie . 2024-10-23
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Brilliant food and service. Came after about 20 minutes, would recommend
Alan . 2024-10-23
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Food always good and plentiful, arrives timely. Delivery person chirpy, even when the weather is not so nice and it’s dark.
Penny . 2024-10-20
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Second time ordering and second time late blamed driver shortage, can’t understand why it says delivered on app even when I have not received it and have to call them for the second time to find out why and where it is.
Deborah . 2024-10-19
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app showed food delivered when it had not been, called silver sea who phoned the driver and gave instructions
Roy . 2024-10-18
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the best chinese I have had
David . 2024-10-18
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A few minutes late but well worth it. Excellent.
Christopher . 2024-10-18
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Awful. 2 hours to receive food. Food was cold. Very unhappy
ANTHONY . 2024-10-12
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I asked for delivery for 6.45 it came 5.45 thus spoilt it for us as my partner didn't get home till 6.30
Denny . 2024-10-05
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Always good food from Silver Sea.
Amanda . 2024-10-03
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fantastic as always... best salt n chill squid in medway!! w💯🤗
Tracy . 2024-09-30
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Lovely food, boiling hot and on time for delivery.
Shontelle . 2024-09-22
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This was one of my favourite places to order on this app. I ordered twice in the span of two hours. The first order was a disappointment regarding the taste compared to the other times I had that meal. But the second order came 45 minutes late, somehow still pimping hot despite being told that the 'driver was stuck in heavy traffic' when I asked for my money back. I will make sure I will NEVER order from them.
Adriana . 2024-09-22
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To wait 2.5hrs for delivery is not acceptable, but then to be lied to about the delivery is even worse. If you can’t deal with the amount of orders, maybe your greed needs to be addressed!
Tanya . 2024-09-21
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Ordered and paid at 7.06pm , delivery time stated 40-55 minutes. Then delivery time was changed to 8:25-8:45. 8:50 I rang silver sea to enquire where my order was to be told it was on the way , I am half a mile away. 2hrs20 still not here.Please Help
John . 2024-09-21
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lovely food but prawn crackers were stale and a very small bag
JENNY . 2024-09-20
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Still waiting to collect 20 minutes after it was due for collecting
Paul . 2024-09-14
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Over an hour late and the restaurant said it left over an hour ago. I want a refund as I do not think it will arrive. The restaurant said i can ask for a refund on Just Eat but the Just Eat page tells me to phone the restaurant.
Baz . 2024-09-07
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Food was lovely. Just a shame it was 2.5hrs late
James . 2024-09-07
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Very late, very cold, very greasy and inedible. I should get a refund for such poor service.
srobinson . 2024-09-07
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Definitely not normal delivery standard from this place.
Hannah . 2024-09-06
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Food was good however the Chicken chow mein didn't have much chicken in it.
Robinson . 2024-08-30
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great as always from silver seas
Andrew . 2024-08-23
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Shame the duck in orange sauce had more clumps of tinned pineapple chunks than anything. Was actually vile
Rachel . 2024-08-09
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delivery was really quick, but I'm very disappointed with my duck wraps tonight, the duck was full of fat and very very greasy to which I couldn't eat it and went into the bin. There was hardly any meat, not happy with tonight's order. 😒
Rosie . 2024-08-08
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Love their food always so tasty and piping hot
Juliette . 2024-08-07
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Quick delivery and food hot and tasty
Corrinn . 2024-08-04
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Lovely chow mein, and chop suey. Salt and chili was really tender… high quality, will order again.
Andrew . 2024-08-02
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Just did not read the notes as we found all the ingredients in ours dishes we asked to be removed lucky no allergies.
Samuel . 2024-07-26
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Hot, Tasty and Fantastic squid!
Tracy . 2024-07-25
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The food was absolutely fresh, tasty and amazing. Only issue I had was the wanton soup tasted like chicken broth and not enough pepper r
Amy . 2024-07-12
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£5 difference ordering set dinner A1 through just eat compared to ordering direct from the takeaway menu. On the menu it's £9.70 through Just Eat I was charged £14.70 and that's before service charge and carrier bag! Food was ok.
Dan . 2024-07-12
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I live local to this restaurant and have used this takeaway multiple times before . Usually to food is to a good standard how’ve at times is hit and miss like tonight . We ordered rice dish , noodle dish and spare ribs . The pork in the rice dish was like rubber in appreciate it is double cooked but I don’t expect this to be something that Dunlop can use in formula one. The noodle dish had a brown like water underneath the total dish was just pleasant . The noodles were wet and soggy and some of the meat pulpy. As for the barbecue ribs well. If you like the meat burnt at the edges and the sauce in one big sticky gloop the fill your boots . Not for me personally . Also they charge a pound delivery service and the meal came to twenty pence past the pound. When the delivery driver was handed the money and change was expected he was already halfway down the path without even a don’t want your change and when asked for it stated to um and argh re giving it so we just gave up in the end. When we phone to complain we were basically told that this is the food we serve !!!! Unfortunately this is the only Chinese takeaway that delivers in parkwood . Don’t waste you time to get any food delivered . Drive down and go to parkwood takeaway. They don’t deliver and it tells in the food:
S B . 2024-06-30
MORE AT TripAdvisor
Fantastic Salt n pepper Squid!!
Tracy . 2024-06-28
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Great service and very tasty food
Sophie . 2024-06-16
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Great food - tasty and not greasy.
Emma . 2024-06-15
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Portion sizes have really dropped, was really surprised at how small my meal was. The food is nice but no longer worth the cost, will not be ordering from them anymore. Delivery was quick this time but last time had to chase food up and think we had been forgotten about.
Emma . 2024-06-09
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Amazing customer service and very friendly
Lolz . 2024-06-08
MORE AT Google
Delivery was super quick and food was hot and tastes amazing
Amy . 2024-05-24
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Order was missing an item. Phoned them straight away-bit of a shame when you’re all looking forward to eating and the kids meal doesn’t turn up. Disappointing but food is good
Wendy . 2024-05-18
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Really lovely food, good sized portions. Delivered in good time. Will definitely order again
Sandra . 2024-05-03
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Delicious! Thank you. Quick and friendly delivery.
Stephanie . 2024-04-29
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Amazing chilli and salt squid🐙
Tracy . 2024-04-27
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After contacting the restaurant, they told us the driver was stuck in traffic. The driver told us that they had just left the restaurant
Kerry . 2024-04-26
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Lovely food, delivered on time.
Denise . 2024-04-07
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Lovely food really hot delivery was early
Helen . 2024-04-03
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New to this eatery as our previous go-to take away has a new chef and we aren’t impressed by the quality now produced, what a delight to find Silver seas , the chow main is beautiful and not at all greasy , lovely chicken curry, only criticism are the sweet and sour chicken balls, we’ve had them three times now and I can’t say they taste nice, to me it’s the taste of undercooked batter, chilli beef and salt and pepper dishes are also great not forgetting the prawn crackers. Our new favourite tak
Sera . 2024-03-29
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excellent service and food quality was again amazing very hot and portion sizes wow....... messages read about no peas or sweet and sour sauce thank you
Sarah . 2024-03-23
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I would normally say food was absolutely delicious, this surpassed that 😊 amazingly absolutely fabulous!!
Alan . 2024-03-20
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Ordered at about 18:30, was advised it would be with us by 19:35 (as the latest time) the order was marked as delivered at this time, but we had. It had the order. I rang the restaurant who advised they had “pressed the wrong button” when I asked when the order would be delivered they couldn’t say, just said they were very busy, my husband rang again after half an hour, and they said it would be delivered in about 10 minutes. It turned up after about another 15 minutes. Will not be ordering from
Rebecca . 2024-03-10
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First time we have used this takeaway very good ,food nice and fast delivery !
Muriel . 2024-03-05
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It was great that our food order arrived early as I'd asked for delivery 'ASAP'. Food was hot and tasty.
Fran . 2024-03-03
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Food was lovely as usual from here. Delivery was on time aswell
Charlotte . 2024-03-02
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Totally disgusting waited over two hours and when we phoned the restaurant was told it’s on way then changed to another 15 minutes then said computer had crashed and when we finally got the food it was cold so definitely will not be using this restaurant again got to be the worst Chinese restaurant that we have ever used
Chloe . 2024-02-24
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Our food was ready but no delivery drivers were available, so we collected ourselves in the end, so your delivery fee was not used.
Lee . 2024-02-24
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Ordered special curry and was delivered mushroom curry - disappointed.
Alvin . 2024-02-24
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Terrible. Order was over an hour late and the restaurant lied multiple times about it being out for delivery. Awful service and awful experience. Would not order again.
Thomas . 2024-02-24
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Was really nice and delivered on time will order again
Tina . 2024-02-23
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Offered free prawn crackers due to the amount spent. Never delivered…., shame
Alan . 2024-02-17
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Food was delicious arrived piping hot we will be ordering again another time
Gemma . 2024-02-14
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Great food, we really enjoyed it.
jeanne . 2024-02-10
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arrived hot and excellent quality
Collette . 2024-01-04
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Lovely man who delivered he was polite perfect thankyou you deserve a 5 star
Cheryl . 2023-12-29
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Disgusting service. Ordered 5.45 Delivery was due 7.05pm then pushed forward to 8,05. Phoned 15 times and could not get through. Could not cancel via just eat app as they were saying contact restaurant. Food was attempted to be delivered at 21.15 when I had left for work. I’ve called the restaurant who said this was a just eat issue and I’ve heard nothing from just eat!!!!!
Lauren . 2023-12-28
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Great delivery Great food nsny thanks
Tony . 2023-12-27
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Ordered delivery at 5.30. I refused delivery at 9.30 pm. Don’t bother . Useless and lied about order being ‘on the way’ at 8pm
danny moore . 2023-12-24
MORE AT Google
We are now at the 3 hour mark and have no food I just managed to get through and was told half hour 40 minutes without the lady even take my address and refused to tell me anything else and yet there still accepting orders what a joke!
Nick . 2023-12-24
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Took my money waited over two and half hours food never turned up! And the refused to give me my money back! Disgusting service!!
Mrs . 2023-12-24
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waited 3 hours, no food. went to the shop, ignored me, couldnt find my ticket, hid in the back. worst service ever. avoid like the plague.
Sam . 2023-12-24
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Ordered our food at 5pm Now currently 8:30pm and food has still not arrived. Called them over an hour ago for an update which they advised all deliveries are 30-40 minutes late without even asking for my address. Have called the restaurant a total of 85 times without any answer
Holly . 2023-12-24
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Food was tasty. Ordered on the strength of their advertised delivery times of 35-50 mins…..2hr 32mins later it arrived.
David . 2023-12-24
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Well over 1 hour late. With the order being incorrect. We’ve received seaweed instead of crispy chilli beef. I would like a refund on the product.
Elliott . 2023-12-24
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Takeaway was late being delivered and when I rang to ask what was happening the person who answered the phone was rude and eventually hung up on me
Jacqueline . 2023-12-24
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Ordered our food over 2 hours ago and it still hadn’t arrived. I have tried to call the restaurant 27 times in the last 20 mins and all I get is “user busy”. Give me my money back!
Zoe . 2023-12-24
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The food was just as amazing and delicious as always. I definitely recommend it 🐱
Adriana . 2023-12-15
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Food was “out for delivery” for over 45 minutes, ended up arriving nearly two hours after ordering and was cold. Very disappointing as is normally great. We had guests over & a large order so were shocked that it was all cold and clearly had been in a car for a long time.
Jasmine . 2023-12-11
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Plenty of it and very tasty, would definitely use them again
Alan . 2023-12-11
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the order was well late I phoned to be told it was on the way . 20 minutes later i phoned again the order was still being cooked . when it was delievered there was no sweet and sour sauce with the meal
steve . 2023-12-09
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Very polite delivery driver thanks. Food was good as always from Silver Sea, normally go in and collect but for first time ordered through Just Eat, was a very positive experience will use again.
Katrina . 2023-12-09
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Waited over 2 hours for the food.
Gabriella . 2023-11-25
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The best takeaway we’ve had in a very long time. Highly recommend x
Sarah . 2023-11-23
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Everything was very nice with the exception of the Chicken Balls which had soggy, claggy batter. Never had this with previous orders
Cliff . 2023-11-11
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Very late delivery! ETA was 19:25-1945. At 19:40 I called the supplier and was told my order was on the way. 25 minutes later, still no delivery so called the supplier again & was told that there was an issue with the “ticket”? And that my order was just being cooked. Eventually arrived at 20:30 with the delivery driver apologising (not her fault). This has ruined what was a really good day & I’m really disappointed as the service & food quality from Silver Sea has always been exceptional.
Jason . 2023-11-03
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Really tasty, best curry I've had in a while. Big portions too!
Rachel . 2023-10-30
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Consistently super delicious.
Stephanie . 2023-10-30
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Food wasn’t very tasty, won’t use again
Jemma . 2023-10-23
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I order half a duck it was more like 1/4 and had a lot of fat on it and any meat on it was dry for £26 I would expect a high standards they normally I’m hoping it was just a one off as this is my my go to Chinese
james . 2023-10-18
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Duck very dry Shame as it’s normally the best around and £30 I will never get back
James . 2023-10-18
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Great food and excellent service .
jim . 2023-10-13
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Ordered 12 cans if strongbow, I got 4!!!
james . 2023-10-13
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Have improved greatly a really lovely dinner, thanks guys
Graham . 2023-10-06
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Food was hot and my instructions were followed to a yt
Phyll . 2023-10-02
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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261 Opinions
Great food piping hot on time absolutely delicious,spare ribs were fantastic as was it all
421 Opinions
Beautiful and has a nice intermate or family vibe. Iv seen families eat here and have a good time unfortunately my teens don't really eat Chinese so my partner and I go alone. The food is good most of the time but sometimes the inconsitances can ruin it especially if you like a certain spice kick. A couple of times it's been either too hot or bland. I personally don't use sauces to dip things like prawn toast or spring rolls but have had friends complain as dipping sauces aren't available to hand so food becomes too dry. The atmosphere is beautiful the staff are wonderful but the dinner prices are not exactly cheap but will concede that it is a lovely place for a dinner date. Most places in medway are casual dining so it is nice when you can find somewhere more grown up and relaxing.