Silver Sea in Medway

I found the food far too greasy and bland. Very disappointing. Silver sea need to up their game!

Great local food. Used them at least 20 times, no complaints.

Ordered at 5pm. Advised 6.10 delivery but it didn’t come until 6.50. Normally good service from here so disappointing to see it took nearly 2 hours to arrive

Really nice food and delivered hot. Would definitely recommend Silver Sea.

Food was not hot. I think being popular has its disadvantages. Probably best to pick up or order at 5pm

Missing 1 fried rice, but other than that the food was good

Ordered for 630 arrived at 715. I asked for no veg in the dishes they totally ignored that

Normally fantastic food last twice food cold and quality has been poor...as a regular customer a bit disappointing.😏

2 hours delivery time in total from when i ordered. Great food but delivery time really lets it down.

I’ve been using this restaurant for about 4 years now. Unfortunately I think this will be the last time. The last few times I’ve ordered the delivery times have been terrible, like over an hour late. And there’s never an apology. This time I had to wait 2 hours 10 minutes from ordering. I had to call multiple times to get updates and was basically fobbed off with no apology for the ridiculous wait time. I’ll go elsewhere from now on, plenty of choice out there.

Pre ordered at 7.30pm for 8.45pm delivery...eventually arrived at 9.20pm after call to restaurant at 9pm....food was warm☹️

Best Salt & Chilli Squid around!

food was hot, tasted amazing and was a thoroughly enjoyable meal. well worth jacking in the new year diet for

My order is saying it was delivered it’s now a hour later and we still not received the order

Waited over 2 hours called several times was told it’s on its way and it’s 5 mins round the corner, was offered a discount for the late delivery but still hadn’t received the delivery! Still couldn’t tell us how long it would be!

chilli and salt king prawns not delivered, got someone else's dish instead.

Great meal, thanks again for another 5 star experience.

Happy with the quality of the food, that wasn’t the issue. The issue is we received two wrong dishes. Two were correct but the other two were wrong. I tried to call but no one answered.

The food was rubbish cold and you forgot the lemon sauce on the lemon chicken. I spent £30 for that food and the taste was boring and plain. The chicken had no flavour. I would like a full refund please

Was a lovely meal but was over an hour late . Maybe you should take less orders if you can’t deliver for the time stated del

We’ve been ordering from here for years! Spot on! Can’t fault a thing . Hot , delicious and fulfilling. Highly recommend .

Ordered online 2 hours ago, chased twice via phone.. Lied to about it being on way. Still not here. Horrendous customer service.

Very friendly and food is lovely.

The food is fantastic and always popular. The lady who answers the phone is very bubbly and happy. I want to be annoyed for the late delivery but i just can’t. Well done on the quality

Food arrived hot and on time. Previously had a delivery from here and it was as good as the first time.

lovely food ordered several times before from here

Chicken undercooked.. one piece completely inedible ! We always use silver sea but Not sure we will again

Yummy food. Really hot. Thank you

Thai curry was particularly delicious. Always great quality and quantity. Thank you 😊

Brilliant food and service. Came after about 20 minutes, would recommend

Food always good and plentiful, arrives timely. Delivery person chirpy, even when the weather is not so nice and it’s dark.

Second time ordering and second time late blamed driver shortage, can’t understand why it says delivered on app even when I have not received it and have to call them for the second time to find out why and where it is.

app showed food delivered when it had not been, called silver sea who phoned the driver and gave instructions

A few minutes late but well worth it. Excellent.

the best chinese I have had

Awful. 2 hours to receive food. Food was cold. Very unhappy

I asked for delivery for 6.45 it came 5.45 thus spoilt it for us as my partner didn't get home till 6.30

Always good food from Silver Sea.

fantastic as always... best salt n chill squid in medway!! w💯🤗

This was one of my favourite places to order on this app. I ordered twice in the span of two hours. The first order was a disappointment regarding the taste compared to the other times I had that meal. But the second order came 45 minutes late, somehow still pimping hot despite being told that the 'driver was stuck in heavy traffic' when I asked for my money back. I will make sure I will NEVER order from them.

Lovely food, boiling hot and on time for delivery.

To wait 2.5hrs for delivery is not acceptable, but then to be lied to about the delivery is even worse. If you can’t deal with the amount of orders, maybe your greed needs to be addressed!

Ordered and paid at 7.06pm , delivery time stated 40-55 minutes. Then delivery time was changed to 8:25-8:45. 8:50 I rang silver sea to enquire where my order was to be told it was on the way , I am half a mile away. 2hrs20 still not here.Please Help

lovely food but prawn crackers were stale and a very small bag

Still waiting to collect 20 minutes after it was due for collecting

Food was lovely. Just a shame it was 2.5hrs late

Over an hour late and the restaurant said it left over an hour ago. I want a refund as I do not think it will arrive. The restaurant said i can ask for a refund on Just Eat but the Just Eat page tells me to phone the restaurant.

Very late, very cold, very greasy and inedible. I should get a refund for such poor service.

Definitely not normal delivery standard from this place.

Food was good however the Chicken chow mein didn't have much chicken in it.

great as always from silver seas

Shame the duck in orange sauce had more clumps of tinned pineapple chunks than anything. Was actually vile

delivery was really quick, but I'm very disappointed with my duck wraps tonight, the duck was full of fat and very very greasy to which I couldn't eat it and went into the bin. There was hardly any meat, not happy with tonight's order. 😒

Love their food always so tasty and piping hot

Quick delivery and food hot and tasty

Lovely chow mein, and chop suey. Salt and chili was really tender… high quality, will order again.

Just did not read the notes as we found all the ingredients in ours dishes we asked to be removed lucky no allergies.

Hot, Tasty and Fantastic squid!

The food was absolutely fresh, tasty and amazing. Only issue I had was the wanton soup tasted like chicken broth and not enough pepper r

£5 difference ordering set dinner A1 through just eat compared to ordering direct from the takeaway menu. On the menu it's £9.70 through Just Eat I was charged £14.70 and that's before service charge and carrier bag! Food was ok.

I live local to this restaurant and have used this takeaway multiple times before . Usually to food is to a good standard how’ve at times is hit and miss like tonight . We ordered rice dish , noodle dish and spare ribs . The pork in the rice dish was like rubber in appreciate it is double cooked but I don’t expect this to be something that Dunlop can use in formula one. The noodle dish had a brown like water underneath the total dish was just pleasant . The noodles were wet and soggy and some of the meat pulpy. As for the barbecue ribs well. If you like the meat burnt at the edges and the sauce in one big sticky gloop the fill your boots . Not for me personally . Also they charge a pound delivery service and the meal came to twenty pence past the pound. When the delivery driver was handed the money and change was expected he was already halfway down the path without even a don’t want your change and when asked for it stated to um and argh re giving it so we just gave up in the end. When we phone to complain we were basically told that this is the food we serve !!!! Unfortunately this is the only Chinese takeaway that delivers in parkwood . Don’t waste you time to get any food delivered . Drive down and go to parkwood takeaway. They don’t deliver and it tells in the food:

Fantastic Salt n pepper Squid!!

Great service and very tasty food

Great food - tasty and not greasy.

Portion sizes have really dropped, was really surprised at how small my meal was. The food is nice but no longer worth the cost, will not be ordering from them anymore. Delivery was quick this time but last time had to chase food up and think we had been forgotten about.

Amazing customer service and very friendly

Delivery was super quick and food was hot and tastes amazing

Order was missing an item. Phoned them straight away-bit of a shame when you’re all looking forward to eating and the kids meal doesn’t turn up. Disappointing but food is good

Really lovely food, good sized portions. Delivered in good time. Will definitely order again

Delicious! Thank you. Quick and friendly delivery.

Amazing chilli and salt squid🐙

After contacting the restaurant, they told us the driver was stuck in traffic. The driver told us that they had just left the restaurant

Lovely food, delivered on time.

Lovely food really hot delivery was early

New to this eatery as our previous go-to take away has a new chef and we aren’t impressed by the quality now produced, what a delight to find Silver seas , the chow main is beautiful and not at all greasy , lovely chicken curry, only criticism are the sweet and sour chicken balls, we’ve had them three times now and I can’t say they taste nice, to me it’s the taste of undercooked batter, chilli beef and salt and pepper dishes are also great not forgetting the prawn crackers. Our new favourite tak

excellent service and food quality was again amazing very hot and portion sizes wow....... messages read about no peas or sweet and sour sauce thank you

I would normally say food was absolutely delicious, this surpassed that 😊 amazingly absolutely fabulous!!

Ordered at about 18:30, was advised it would be with us by 19:35 (as the latest time) the order was marked as delivered at this time, but we had. It had the order. I rang the restaurant who advised they had “pressed the wrong button” when I asked when the order would be delivered they couldn’t say, just said they were very busy, my husband rang again after half an hour, and they said it would be delivered in about 10 minutes. It turned up after about another 15 minutes. Will not be ordering from

First time we have used this takeaway very good ,food nice and fast delivery !

It was great that our food order arrived early as I'd asked for delivery 'ASAP'. Food was hot and tasty.

Food was lovely as usual from here. Delivery was on time aswell

Terrible. Order was over an hour late and the restaurant lied multiple times about it being out for delivery. Awful service and awful experience. Would not order again.

Our food was ready but no delivery drivers were available, so we collected ourselves in the end, so your delivery fee was not used.

Ordered special curry and was delivered mushroom curry - disappointed.

Totally disgusting waited over two hours and when we phoned the restaurant was told it’s on way then changed to another 15 minutes then said computer had crashed and when we finally got the food it was cold so definitely will not be using this restaurant again got to be the worst Chinese restaurant that we have ever used

Was really nice and delivered on time will order again

Offered free prawn crackers due to the amount spent. Never delivered…., shame

Food was delicious arrived piping hot we will be ordering again another time

Great food, we really enjoyed it.

arrived hot and excellent quality

Lovely man who delivered he was polite perfect thankyou you deserve a 5 star

Disgusting service. Ordered 5.45 Delivery was due 7.05pm then pushed forward to 8,05. Phoned 15 times and could not get through. Could not cancel via just eat app as they were saying contact restaurant. Food was attempted to be delivered at 21.15 when I had left for work. I’ve called the restaurant who said this was a just eat issue and I’ve heard nothing from just eat!!!!!

Great delivery Great food nsny thanks

Ordered delivery at 5.30. I refused delivery at 9.30 pm. Don’t bother . Useless and lied about order being ‘on the way’ at 8pm

Took my money waited over two and half hours food never turned up! And the refused to give me my money back! Disgusting service!!

waited 3 hours, no food. went to the shop, ignored me, couldnt find my ticket, hid in the back. worst service ever. avoid like the plague.

Ordered our food at 5pm Now currently 8:30pm and food has still not arrived. Called them over an hour ago for an update which they advised all deliveries are 30-40 minutes late without even asking for my address. Have called the restaurant a total of 85 times without any answer

Food was tasty. Ordered on the strength of their advertised delivery times of 35-50 mins…..2hr 32mins later it arrived.

Takeaway was late being delivered and when I rang to ask what was happening the person who answered the phone was rude and eventually hung up on me

We are now at the 3 hour mark and have no food I just managed to get through and was told half hour 40 minutes without the lady even take my address and refused to tell me anything else and yet there still accepting orders what a joke!