Shiremoor Toby Carvery in Newcastle upon Tyne

Sunday carvery absolute disgusting potato and road ties were lumpy beef was fatty would not be ordering from here again

Food was so yummy, service was great and Kat was amazing very friendly and attentive! Would definitely recommend to anyone looking for a lovely atmosphere and good food

This restaurant was great. I throughly enjoyed all staff- Katie was very accommodating to the full table and supported us to have a relaxed time

Great service from sammie at shiremoor friendly and attentive and the food was brill Really enjoyed it and will come back

Friendly staff and a welcoming atmosphere, we had Archie looking after us on our visit. He was very attentive and friendly to chat to, plenty of vegetarian options on menu too

We love coming here usually but it can be a bit hit&miss sometimes. After the 2 previous visits being very good where staff were happy, smiley & friendly with food all freshly replenished, this time only smiley, happy friendly face was waitress Marley & dark haired chef carving the lovely meat. Roast Potatoes & peas were hard. Had to ask for fresh veg. Shame as its usually so good of late. We will still be returning though as we know they can do better.

Great food and service from Katie and team, place was clean and tidy and well stocked carvery deck. Smiling staff and carver luis and team were great

A bit scruffy but standard Toby fare which was good value compared to extortionate eatery prices elsewhere. Service was good and good choice of drinks and food options

I hate only giving two stars for any local business but my finger did teeter over the one star tbh. It’s been a while since I’ve been here for breakfast and last time roughly a year ago I enjoyed it. We were told the hot...

Went for breakfast, cost was £17.50 for 2 including tea. Self service buffet, eat/drink as much as you want. Usual items plus breakfast Yorkshire puddings. All very nice no problems at all. Service staff regularly took the older serving platters away and replace them with...

I like the food here because it is good old fashioned british fare.it isnt served with stuff like chilli and sauces which my wife and I cant eat as we are diabetic.also the turkey is a real turkey not tinned or pressed etc.

Great spot for a roast dinner. Our waitress Natalie was very pleasant and helpful! Food was delicious especially beef. Great for allergies too!

Very busy but it was a Sunday so would suggest booking if you don’t like to wait - staff super attentive no matter how busy they were. Place was buzzing, food all lovely meat fresh and hot and plenty of choice with veg. 10/10!!

Excellent service! Food was great especially the lamb. Good selection of vegetables. Our elderly family cleaned their plates not often this happens , high praise indeed.

Never again! We've eaten here since it opened, but definitely for the last time after today. Chef has changed and the food is disgusting. Actually, no original staff. Boiled bacon, what are you thinking? It was grey, hard, no taste and stuck together from then...

Lovely Sunday Dinner, over the moon that I could have a child’s portion as I’ve had weightloss surgery. A special mention to Ellen our waitress who was extremely friendly and polite.

We went to Toby Carvery for our Sunday tea, unfortunately there was only gammon available which while fine for me but was a problem for my girlfriend who had to get a vegetable only meal. There was a slight discount for this but I feel...

Had an amazing time at toby carvery today. Amazing food and amazing staff. I was stunned by our waiter Harrison who told us exactly how the carvery worked and how helpful he was. He made the experience amazing and I would definitely eat here again

We took our grandchildren here for breakfast Saturday morning, there was absolutely no atmosphere, the staff behind the bar were miserable especially the older one, most of the staff I found didn’t have a smile or made u feel welcome. The food was mediocre, no...

Perfect roast, friendly staff. Fair prices. Small but cosy restaurant located next to retail park so popped in after shopping.

Because the food was shocking. Everything was dried up bacon was like straw mat as were the sliced potatoes with a crust on them. Black pudding dry like a biscuit and I couldn’t even cut it with my knife. Mushroom shopping at one point the...

Service terrible, only 1 person trying to serve, clean and in and out of kitchen. Food was disgusting, found hair in the fried eggs. Kept running out of food so people waiting as nothing much for them to eat. So much grease left in bottom...

We were looked after a fabulous person called Katie. She was absolutely amazing. She went over and above making us feel welcome. Making sure we had everything. Asking if we needed anything. So friendly,happy and just so very very nice. Food was delicious. The roast...

We visited this restaurant on Sunday at 2 50 table of 5 we had amazing roast food hot x service was excellent

We just want to say a huge thank you to Katie our waitress and tony the chef we dealt with for amazing service and food. Always good to have an experience like this as that’s what makes people come back for more.......and we will be...

Lovely food, great service. Meat was cooked perfectly, not something you always get at a Toby. Friendly service as well

We were served today by Kieran (carver) and Cairon (server),both of whom were superb.We had not booked,but from the minute we came in for our meal,everything was dealt with so well,cannot praise the staff enough(and the food ,carvery,was delicious.Thank you all so much for making...

Excellent service and yummy food, can't fault the service, food and atmosphere. Did us a small tub to take home as well.

Went for our breakfast Friday 17th September and were greeted with a restaurant that was heaving but handled very very well by the two ladies who were on duty at 10.15am (a dark haired lady with glasses and a blonde haired lady) a huge thank...

Amazing food amazing staff as always if you want the best Toby carvery this is the place crispy roast potatoes much gravy as you like just the best

It's been a while since we've had a carvery with covid. Glad to be back out and able to enjoy ourselves. There's better places for veg and meat, but not a better place for Yorkshire puddings!! I opted for the standard Sunday lunch at £11.29....

Lovely well looked after BIRTHDAY OUTING Exceptional service from every member of the staff we met. Food was well presented aand all delicious. The birthday cake we brought ourselves was served on a lovely plate with Happy Birthday message, fruit and brownies. All made it...

Great food and great service we went on the 3rd Sept 2021 and the service from our waitress Caitlan was fantastic she had great knowledge about drinks and food very pleasant that made our evening. We had a ten pounds voucher so it was great.

Just called in for a Toby Carvery and it was first class… Great food, value, staff and customer service. This was the itch I needed to scratch and the team at Toby hit the spot!

Brought my Father out for a meal here and we left VERY impressed. I and my dad had the king-size carvery and all I can really say is woah that was great, For it being a Carvery and for it being of such density of...

Always great friendly service and food. The staff are welcoming and it’s always clean. Love coming here.

We came here this morning, 8th of July 2021, our first visit after the lockdown. The lady at the entrance and the lady who served in the bar were both very accommodating - we felt we were special customers but here’s the downside- that chef/...

booked our table 01 July 2021 and was greeted by a lovely lady, didn't catch her name, who guided us through the new procedure, after that it went down hill rapidly, went to the servery where it was clear we were a inconvenience to the...

I would just like to say we have had an amazing time at the Toby shiremoore ever since it opens its doors! I would like to mention the following staff that always make our visit an enjoyable one time after time . We are normally...

Normal Toby carvery, good selection of meat and vegetables. I had the turkey which was ver nice but my husband had the beef which was a bit chewy and fatty. They now plate up your food so I ended up with way too much on...

Went today 26th June 21, for Veterans Day very fast friendly service food outstanding Sarah was outstanding

Me and my family have been out today for lunch, the food was amazing and Sophie and Katie were amazing! Will be coming back thanks to them

Our server Katie and our carver Tony were so amazing today. Loved the personal service from Katie talking about her lovely grandchildren. Fabulous service thanks Katie xx

We had a lovely visit to Toby Carvery, the service from Joanne was excellent and she was so attentive! Kieran and Shaun were serving the food and it was delicious. We had a great experience and the meal was very reasonably priced, will be returning...

Very quick at being seated and served Daniela was lovely and very knowledgeable about menus. To y was lovely ask he served at the Carvery, again very quick when the turkey needed changed. Restaurant was kept clean and tidy, very good with the covid measures....

Called in for breakfast,tables well spaced and all covid measures being enforced, breakfast plated by chef, usual fried selection and Yorkshire puddings as well, no complaints food fine, staff friendly and venue covid safe.

We arrived last night, got seated easily as not many people in. Staff were lovely and explained the recent guidelines about how to order food and drinks. We were a booking of two adults and two children. We ordered four diet cokes without ice, three...

Clean premises. Staff friendly and helpful. The only negative now that it's table service....your food is cold when it gets to you. Need to improve service.

The service is always top notch here, greeted by the manager (think her name was Natalie) so friendly, and welcoming... and the Food is amazing! Will be back next week!

Had a lovely meal here, social distancing and Covid measures all adhered to therefore we felt very safe, the food was piping hot and delicious and the manager Natalie who sat us to our table was very friendly and welcoming and she explained all the...

Went this evening for a quick bite, we have been since they reopened but tonight was the first experience in a restaurant with masks and the Carvery also being ordered and delivered to table. Although there was a small wait for our meals to be...

Lovely Carvery food was hot and tasty and service was excellent, Natalie who showed us to our table was very helpful and friendly. Will definitely return.

Really happy with my visit and how well organised it was under the new Covid guidelines. Our waitress Marley was really attentive and made my son feel special during our visit, really good customer service. Food was hot and tasty! Thanks

We recently revisited for tea and were impressed with the new Covid restrictions. Our waitress was Marley, she promptly seated us, clearly explained the new one way system and how the refillable drinks would work. I actually prefer that the food is now served on...

Haven’t had a Carvery since before lock down and didn’t really know how it would work. Actually really enjoyed been served. Food was nice, hot and tasty. Went with my two year old daughter and Marley the server was super amazing with her so much...

I took my family to the Toby Carvery for the first time in ages and I am really pleased that I did. The only downside was that the cauliflower was really watery, clearly bought in frozen. Despite this, we had a great time and it...

Had a great meal here. Got greeted with a lovely waitress Daniela, who helped whenever I needed an order. Lovely staff, great food!

We ate here while staying at the nearby Village hotel. We booked online and were glad we had as it was busy and some people who hadn't pre-booked were turned away. The place was all very clean and the staff pleasant. The food was served...

Disgusting service experienced at the Shiremoor branch on 9th September 2020 between 18:00 and 19:00. We arrived for a booked table at 17:55 and we only waited 10 minutes to get to our table, the blonde manager who took us to our table explained the...

Era la primera vez que salíamos a comer desde marzo. Me había estado protegiendo, así que he sido extremadamente cauteloso al salir de nuevo. Reservamos con anticipación y al entrar todo parecía ir bien, higiene de manos, mesas espaciadas, etc. Sin embargo, me alarmó que nadie usara máscaras mientras se movía. Seguramente no es demasiado pedirle a la gente que los use hasta que realmente necesiten comer. Además, aunque los carteles piden distanciamiento social al hacer cola, las personas detrás de nosotros en la cola optaron por ignorar esto. En este punto consideré irme. Sin embargo, esperamos a que nos sirvieran y recibimos la comida que nos sirvieron con la delicadeza de las cenas escolares.A pesar de todo, no tuvimos ninguna queja sobre la comida, aunque la experiencia se sintió más como una cena escolar que como una comida relajante.Había un sistema de una vía en su lugar, sin embargo, cuando llegó el momento de salir, tuvimos que pasar a los comensales que salían del Carvery para salir por la salida de incendios, por lo que el sistema de una vía falló al final.No tendré ninguna prisa por repetir la experiencia en ningún otro establecimiento hasta que revise la política de cubiertas faciales.

Llegó con una reserva. Covid mide las medidas de seguridad tanto visuales como habladas Toby, el personal que nos atiende se llama Elina (puede estar mal escrito). Se explicó el diseño del restaurante y se nos mostró los sistemas de una y dos direcciones para navegar y también se explicó el proceso para pedir bebidas y visitar los baños tan pronto como nos sentamos en nuestra mesa socialmente distanciada. Todo se sentía muy limpio y seguro. La selección de comida era menos de lo habitual, pero todo el grupo estaba contento con la selección. Optamos por Carvery y un pastel de hongos vegetariano, todos muy sabrosos y nos encantó que las verduras tuvieran un ligero crujido en el centro. El personal era conversador y simpático y muy amable. Definitivamente volveremos a visitar.

Reserva de última hora y tarde. A la llegada avisé que puede que se acaben algunas carnes pero que nos compensaría. No hay problema con el servicio, el tamaño de las porciones era excelente y siempre ten en cuenta que obtienes lo que pagas. Nada lujoso, básico pero bueno.

Visitado hoy se había enviado el 50% de los platos principalesAunque entiendo la necesidad de que el chef te sirva, las porciones eran muy pequeñas, tuve que pedir más papas machadas, ya que la cantidad dada era una porción para bebés, ya que todo lo que quería eran zanahorias machucadas y coliflor 3 porciones solo quedaban hambrientas me sentí incómodo para pedir másCuando recibí la factura, me cobraron por una limonada dietética sin fondo. No me informaron de 1 vaso que era recargable ni de cómo obtener otro.Hambriento y sensación de ser robadoNo volveré hasta que pueda servirme

Primera visita desde el cierre, escéptico visitar un Carvery debido a la naturaleza de autoservicio. El anfitrión fue muy eficiente, no habíamos reservado, pero se nos pidió que completaran una breve encuesta para rastrear y rastrear solo tomó unos 30 segundos, nos sentamos rápidamente y los nuevos procesos se explicaron bien, los chefs le sirven la comida, todo se veía fresco y delicioso , estaciones de desinfección en todas partes y sistema unidireccional en su lugar. Todo el personal fue amable y eficiente y yo no iría a ningún otro lado por un Carvery, me sentí muy seguro y con una excelente relación calidad-precio, ¡volveremos!

No he visitado un Toby Carvery en mucho tiempo, vimos este en Shiremoor y decidimos darle una oportunidad. Nos reunimos en la puerta con el servidor, quien explicó todas las últimas medidas ahora en su lugar, nos llevaron a nuestra mesa de inmediato y nuestro pedido de bebidas fue tomado y llenado rápidamente. Ambos pedimos el asador que ahora sirve el chef, lo cual es bueno porque detiene el uso múltiple de los utensilios para servir y evita que las personas crucen los platos que usan la cuchara de papa en el repollo.También hace que el área del mostrador sea mucho más ordenada. Había mucha variedad en el Carvery y la comida era deliciosa. El chef fue muy bueno y sirvió exactamente lo que se pidió tan bueno si no mejor que la antigua forma de servirte. Tal vez continúe sirviendo de esta manera ya que funciona bien. Todo el personal fue amable y realmente servicial. Las medidas establecidas para el distanciamiento son buenas, ya que siempre hay pequeñas cosas que podrían mejorarse, pero en general el personal está haciendo todo lo posible para mantener a todos a salvo. Todas las mesas y asientos se limpiaron y desinfectaron antes de que se sentaran los siguientes comensales. El costo era razonable, podían ofrecer platos de diferentes tamaños para el Carvery en lugar de un tamaño único para todos los precios. En general, obtienes lo que pagas por la comida, es bueno, el personal es amable y muy servicial, hay mucho estacionamiento y los costos son razonables.

Nuestra primera visita desde el cierre, obviamente, las cosas son diferentes y nos explicaron que nos servirían la comida, que nos traerían los cubiertos y que el personal prepararía refrescos recargables, está bien. La cola para nuestra comida regresó a la mesa después de un par de minutos, luego tuve que buscar a alguien para pedir cubiertos, luego tuve que pedir sal y pimienta, ya que nunca trajeron eso, tratar de llamar la atención de alguien para tomar una bebida tomó un tiempo. Después de 10 minutos más o menos, tuve que volver a preguntar, nadie volvió a vernos para ver si necesitábamos más bebidas, etc.Tuvimos que tratar de llamar la atención de los meseros, simplemente no había suficiente personal, luego se llevaron el plato de nuestro hijo cuando él no estaba terminado, no preguntaron si había terminado, una visita muy decepcionante y lo pensarán dos veces antes de regresar.

He estado en muchos restaurantes en julio y agosto. Todos los restaurantes en los que hemos estado estaban poniendo medidas muy estrictas para prevenir COVID 19, ¡pero no este! Y fue impactanteayer, 4 de nosotros (con niños) pasamos unos 30 minutos en este Tobby Carvery, la siguiente información fue lo que vimos y experimentamos durante estos 30 minutos.Había una barra de código QR en el tablero cerca de la entrada, pero ningún miembro del personal pidió al invitado escanear el código QR y no registró la información de contacto de los invitados. Inicialmente, pensé que el personal tal vez se olvidó de preguntarnos, pero a ningún invitado después de nosotros se le pidió que escaneara el código QR o dejara información de contacto.Había botellas desinfectadas para manos en la entrada, pero muchos invitados entraron al restaurante sin desinfectarse las manos porque nadie les pidió.Sin control de temperaturaNi un solo personal llevaba máscara o protector facialcuando estábamos haciendo el pedido, el personal estaba justo al lado de nosotros sin distancia social, y tampoco había otras camareras que mantuvieran la distancia social con otros huéspedes.¡Todos los platos del menú que quería no estaban disponibles!Mi plato no estaba limpio, había marcas de comida seca en un lado del plato, mi sándwich estaba encima de la marca de comida seca, así que comí la carne entre el pan y dejé solo el. un pan. En circunstancias normales habría hecho una denuncia, pero no quería que la mesera se pusiera a mi lado y me hablara sin máscara y sin distanciamiento social.No tengo quejas hacia la mesera que nos atendió, ya que fue muy amable, pero la queja a la gerencia de la empresa durante el brote de una pandemia puso a todos en un gran riesgo.

He estado dos veces en las últimas 2 semanas y sé que son tiempos difíciles, pero la semana pasada cuando estaban sirviendo la comida no estaban controlando el distanciamiento social y cuando pides más verduras y el chef hace un comentario sarcástico al chef a su lado. cuando no estás bien parado, te dan 3 papas, deben pensar que no tienes hambre, hoy el servicio fue impactante, la camarera hoy fue terrible dos veces, tuve que pedir que me recargaran mi bebida porque ella simplemente no les trajo al hombre siguiente para nosotros tuvimos que levantarnos y agitar un menú y gritar para tratar de llamar su atención, cuando obtuvimos nuestros postres 2, el mismo 1 estaba caliente y el otro frío, la comida estaba bien, pero si tienes que esperar por todo, no es bueno

Visité la semana pasada por primera vez desde el cierre, tuve una gran experiencia.Se podía ver al equipo limpiando activamente las mesas / superficies, lo que realmente me hacía sentir cómodo.Bien preparado para las medidas de distanciamiento social: el equipo trabajó incansablemente y no pudo hacer más para ayudarlo.Natalie la camarera fue fantástica.

Food was lovely, very good social distancing and we were sat very quickly by a friendly member of staff, thank you Toby 👍

Visité Toby Carvery con amigos, uno de los cuales era virgen. Ella lo disfrutó mucho y casi lamió su plato hasta dejarlo limpio, pero lo evitó debido a las preocupaciones actuales de Covid. Quizás algo para el futuro.Otra de mis amigas pidió un pedido complicado de bebidas, pero nuestra fantástica camarera (Daisy) fue muy servicial y tuvo una actitud encantadora.La comida era buena en general, mejor que la que he probado en otros asadores. Con algunas quejas menores con respecto a la consistencia del relleno, en el futuro, se preferirían las bolas.¡Pedimos algunos cerdos adicionales en mantas que estaban increíblemente deliciosos y también una porción generosa!En nuestra opinión, la carne era bastante arenosa y poco atractiva, pero eso no es necesariamente culpa del asador y de los carniceros.Una buena selección de postres disponible con una gama especialmente amplia de helados y sorbetes. Uno de nuestro grupo tiene una alergia severa a las nueces, pero esto fue acomodado en todo momento por nuestro servidor (Daisy), otra excelente calidad de su servicio.El ambiente en Toby Carvery Shiremoor estaba fuera de serie. Un restaurante bullicioso con un agradable muzak transmitido por el sistema de sonido para que todos disfruten. Pero no demasiado fuerte como para animar a cantar (especialmente importante en este momento difícil). 9/10 para esto en particular. También mencionaré que las paredes estaban decoradas con buen gusto con fotos en blanco y negro de brócoli (que desafortunadamente no estaba en las opciones de asado, (tal vez se olvidaron de traer el broc del estudio fotográfico LOL solo bromeaba con Toby) en el futuro podría Sea prudente reemplazar esta imagen con la de una papa asada.He adjuntado una foto de mi postre, un delicioso montón de mini brownies (fríos) con un espresso.Otros en nuestro grupo pidieron un crumble de manzana, mora y currat rojo como postre, sin embargo, cuando llegó, nos sorprendió descubrir que en realidad era un crumble de ruibarbo. ¡Afortunadamente a ninguno de nuestro grupo le importó! JajajaHabía muchas estaciones de desinfección de manos disponibles, junto con las señales de piso fáciles de seguir para fomentar el distanciamiento social.A mi amiga (antes mencionada como la virgen asada) le encantó tanto su pudín que dijo "¡Bolas para Covid 19!" Y lamió su pequeño tazón de cerámica azul de 160 ml de capacidad para limpiarlo.Adjunto fotos de postres.Tl; Dr: en general un buen momento, buena comida. Buena selección disponible, servicio increíble de la camarera (Daisy) relleno y carne no excelente. Fotos de comida en la pared que en realidad no estaban disponibles. No tengo quejas importantes, definitivamente vale la pena una visita, ¡especialmente con el descuento de BoJo!

El restaurante estaba limpio, la comida es normal como cualquier Tobys Carvery. Pero esperar para sentarse lleva más tiempo cuando el restaurante no está lleno. El personal vendrá y comprobará si la comida está bien, pero aparte de eso. Siempre en el área del bar que necesitas ayuda, toma un tiempo para pedir algo más.

Fui a cenar y encontré el lugar muy tranquilo. Observó que el personal no llevaba ningún tipo de protección. Nos llevaron a nuestros asientos y la camarera fue a buscar bebidas y cubiertos mientras íbamos al asador. El chef nos sirvió una variedad limitada de verduras. . Regresamos a nuestra mesa y las bebidas y los cubiertos no habían sido entregados. Tuve que llamar la atención del personal para conseguirlos mientras nuestras cenas cálidas se volvían más frías. Después de la comida tuve que ir a buscar personal para pagar la comida. Muy por debajo del estándar en términos de servicio y calidad. Lo pensará dos veces antes de volver.

Was told we had 20 mins wait for good enough though we had booked. 20 mins ended up to be an hour. Service in general was terrible and certainly not to the standard of Kenton’s Toby previously visited a week before.We are a family of 8 so it’s not exactly a small bill and Shiremoor Toby was certainly not worth the money. They need to learn from Kenton’s Toby

Booked 2 tables as were a big family and had to be separated for the new government rules, tables booked for 5.15pm we were seated at our tables drinks were brought quickly, waitress asked if we wanted and pigs in blankets so we ordered two potions, we were them told the waiting time to go up to Carvery was 15minutes which under the circumstances wasn’t too bad well that was a load of bull we waited until 6.05pm to be told to go up 50 minutes wait is an absolute joke and the pigs in blankets came out at 5.50pm so was pointless ordering them safe to say we will not be returning to this Toby Carvery and sticking to Kenton bar one. We spent £115 for terrible service.

Nuestra primera visita de regreso al Toby desde que ocurrió el encierro, recibimos una cálida bienvenida del gerente que nos saludó en la puerta, creo que resultó que había reservado la mesa para la cantidad equivocada de personas y tiempo (tonto) que no era ' Ante cualquier problema de Sophie, el gerente, lo resolvió rápidamente y nos hizo sentarnos con cualquier fus, nos presentaron rápidamente a nuestra mesera Daniela, quien nos habló sobre el nuevo proceso con respecto a Covid: 19 la comida fue increíble servicio rápido, eficiente y amigable 10/10

Great value food was lovely staff are nice and polite. Had a little wait for a table but was right on a rush. So to be expected. Good pint. Thanks to our Waitress Tracy.

We visited the Toby Carvery at Shiremoor for a family Sunday Lunch (three adults and two kids). The place was very presentable, plenty of parking, light, roomy, clean and welcoming. We had booked and after checking in, had a little wait in the bar area where we had a round of drinks before being taken to our table which gave us plenty of comfortable space. We all decided on the carvery option and took our turns in the not very long queue. The choice was from an impressive five meats (park, beef, turkey, gammon or lamb which you can ask the carver to mix as you wish, one, two or three meats, all sumptuous - then you can add your choice of the lovely vegetables, really giving loads of choice. All the food was very good, meats tender and flavoursome, vegetables properly cooked and tempting. The food was so plentiful that we didn’t have room for any dessert! We had five adult meals for a little over £10 per head! All-in-all great value for money. Everything was very acceptable and we really enjoyed ourselves, staff were welcoming and efficient; as I said, the place spotless and reassuring. We shall definitely revisit! Although, there seemed plenty of capacity, I suggest you book to avoid disappointment or a longer wait.

Went with the family for breakfast. There was very little food for at least 20 minutes and what was there was cold and overcooked. We wont be going back

Didn't even get the chance to sit down. Despite being half empty the server at the door told us in a gloomy mood that it would be 25 minutes before we could be seated due to being a staff member down. Don't under stand that one. Won't be back. If they can't cope with a half empty restaurant with one staff member down it doesn't bode well

The staff couldn't be bothered and the beef was just fat and gristle. First and definitely last visit!!!

We live local and have tried here a couple of times over the previous few years, but decided go with third time lucky this evening.Unfortunately, the whole experience is just a let down. The quality of the meat is very poor (incredibly fatty and it's sliced wafer thin) and portion size is a little disappointing for the price. The veg was also underwhelming - most of it had dried out (the stuffing looked inedible) or needed replenishing. The roast potatoes were rock hard and looked very unappetising.Our drinks were also flat - we were in and out in about 30 minutes. Never again.

truly awful, the beef was so fatty it was inedible, such poor quality and the veg were cold. I will never eat there again

Great food, great staff, fair price - will definately be back. Head and shoulders above another carvery visited recently.

Awful place, awful food. Only saving grace is the staff, who are friendly. I'll not be back. Meat was chewy and not good quality. Soft drinks were undrinkable. Veg was almost inedible, mashed potato was like paste. Gravy was like thickened warm water. A waste of an afternoon and £26

It was interesting reading another review complaining about the portion size of the meat. At first I thought it was just us who thought they were being mean.Our visit didn't start well when my first choice of drink wasn't stocked (Stella Artois, so hardly something out of the ordinary) and my second choice (draught cider) was apparently frozen in the pipes. We should have taken this as an omen and left right then.We had to wait a while at the carvery for the chef to appear and then we were given measly portions of meat. As much as we visited at 1 o'clock and the place didn't look like it had been busy, some of the vegetables were quite low (roast potatoes. parsnips and cauliflower cheese) and when we got to the gravy we had to ask what the various ones were as there weren't any signs to tell us (the chef hunted them out just after that).To say the taste of the food was disappointing would be an understatement. You needed a spoon to eat the mashed potato as it was so runny, the cauliflower cheese had that horrible reheated taste about it and everything was nowhere near hot. We would have mentioned it to the waitress, but she didn't bother to come and ask how our meal was and only appeared to clear our plates. She said 'it was just the kind of potatoes' when we mentioned how runny they were and after we said the food wasn't anywhere near hot enough she went away then returned to say it had all been tested and it was fine. No, we definitely won't be back.

Came here the sunday before xmas with my parents and family (6 of us). I had booked but expected to wait. Got there 5 minutes early and got taken straight to the table. Food was great with a massive choice and service was excellent

I called in at Toby on the spur of the moment to breakfast. This wasn’t the first call here, I’ve experienced lunches also with varying levels of satisfaction, at one point I said three strikes and out, but convenient so ended back in to a better experience. Self service eat as much as you like, but really Quality over quantity is what I’m after. For about £6.20 or thereabouts free top ups of coffee isn’t breaking the bank. Set out before you self service after feeding to bread through the toaster one can stack up the plate. The bacon was one big lump out from a pack, multiple slices stuck together cooked lightly, clearly no prep time given. I’m not happy no scrambled egg, just fried. All other offerings were fine, mushrooms, potatoes even Yorkshire puddings with gravy if one is inclined to indulge. Reasonable satisfaction in filling a hole, not impressed on this occasion and if I were to keep to my three strike then out maybe this is the time of reckoning !

Wife and I have visited at least once a week two weeks ago went there and I asked for pork and gammon the carver who had a bull ring in his nose gave me one thin slice of each and I commented "Christ is that all?"he did not answer I found out he was the head chef who ever taught him to carve thin done a brilliant job.We returned and the carver was good and we had the amount we normally have and guessed this was a one off.Wrong!.The next time we visited was an older woman carving and she done the same,(to her credit she has always been fine so I guess she has been told and following orders) I asked if there was a set amount and she said 160 grams I said that's less and she cut another piece and put very reluctantly put it on the plate.( been caught once I was ready to get her to weigh it and hold up the queue)The waiting staff and the meal was very nice but it depends who is carving if you get a reasonable portion of meat.The other carvers are good. If they are carving don't expect a plate overflowing with meat !!!

Food was excellent with a great choice of meats and veg. The yorkshires were huge and tasty and all the appropriate extras were there eg; mint sauce, horseradish etc. The staff were very friendly and caring overall great time thanks

Shocking from start to finish. Attitude of staff was awful, was actually shouted at for finding a table after waiting a while to be greeted. No turkey, beef or gravy at 1.30pm. Clearly just unprepared for how busy it was. Probably colder inside than out too which led to food going cold. Just an awful experience in generally and will not be back

As always food excellent. The staff are always attentive, friendly & helpful. If you want a carvery I would definitely recommend this Toby restaurant at Shiremoor

I'll start by saying (a) you're not going be disappointed if you like meat - so I daresay a rating of two may be harsh but (b) this is the second time in a row I've been in with family and they've had either very limited numbers of one dish i.e. x1 of one thing and x1 of another thing - or - no choice whatsoever i.e. only one dish - tonight was "Brie and Brocolli bake" - so thats no vegan choice either (I'm only veggie BTW but I don't want cheese every night either).I'm glad I asked mind you BEFORE I'd ordered a round of drinks because this information WASNT going to be volunteered e.g. a board at the door explaining which veggie + vegan choices are available. I'm not angry per se, I simply won't go back - not worth the stress.

The food was very good with a large variety of meats and vegetables. The only negative if it can be called such was the Yorkshire Pudding was too big and the persoo who was to carve the meat had to be "sent for" although this could have been for a valid reason and a one-off. I would certainly visit again in the future and can recommend this Carvery.

Excellent, perfectly cooked food and outstanding staff Vegetarian option is lovely, it's not just for meat eaters Highly recommended

The food is not the problem in this restaurant its the staff!!!!! Look at your staff and look at your complaints!!The staff walk around this place with huge egos its unreal? There walking round and round the restaurant on there phones texting and making calls constantly ? Not attending to tables. 1 chef or server if thats what you call it, 11 people in a cue at the food counter took us 15 minutes to get served ? And we weren’t the only ones noticing this, How is this possible it was taking ages for him to cut meat, however saying that the other chef, only way a can describe him covered in tattoos strutting around the counter not assisting one bit? He could see we were all stud there like planks waiting and wasn’t bothered just proceeded to go sit at the bar and play on his phone, others were no better. Look at your complaints and address your issues 80 bad reviews and 75 poor ones overrides the 108 good ones you have!! Looks like the staff run this and the manager just shows up if there is one. Wont come back been a regular customer.

Mi compañero y yo visitamos hoy aquí para almorzar, donde ambos tuvimos la carne (o falta de ella) asador. Las verduras eran lo suficientemente agradables y una selección decente, pero la carne era lo que solo se puede describir como sobras. Tal vez el chef que sirve hoy en el asador no pueda tallar, lo que explicaría la expresión miserable de su rostro en todo momento, o se le dice que dé lo mínimo, anímate hombre.

Last visit I was told by the manageress to ring ahead to order dairy free mash. Went last night at 8pm and rang at 5pm. So thought 3 hours notice should be enough but no it isn't told the had already made all the mash for the evening when I arrived at 8. Felt like someone was lying. But received no customer service at all. The waitress when paying for our bill couldn't even look at us when talking to us. As we were still eating they started setting up for breakfast which isn't very welcoming.

I wasn’t expecting much tbh, we’ve eaten here a couple of times before and I found you didn’t get a decent amount of meat and the quality wasn’t great. This time however I was given a couple of large slices of nicely cooked turkey - the chef was very polite and helpful. I avoided the beef as it looked very fatty as did the pork. The veg was ok - the mash lumpy but the Yorkshire pud was lovely and crispy. I enjoyed my food and certainly can’t complain at the price. I wish people wouldn’t be so greedy though, it’s not surprising that the kitchen struggle to keep up when people give themselves such huge portions and take four Yorkshire puds!

A menudo llamamos aquí para una cena o almuerzo improvisado. La comida siempre es caliente y deliciosa. Su suerte es la cantidad de carne que obtienes, ya que algunos chefs te dan una cantidad decente y otros son bastante malos con su tamaño de porción. A los niños les encantan las bebidas de relleno.