Shiremoor House Farm in North Tyneside

Ordered pizza garlic bread and fries £25.00 waited 30 min to be served it with both meat toppings missing brought another out with the salami topping missing gave up went home

What has happened to the Shiremoor house farm. Called in for an evening meal the food was almost inedible. Uncooked nan bread, curry sauce clearly from a jar and cold sloppy pak choi and to think this cost money, when this was mentioned to a member of the management team he carried on cleaning tables and his reply was “I will pass it on” Needless to say I will surely pass on the Shiremoor House Farm

A few little mixups with order, but soon sorted, fab staff

Lovely converted farmhouse building, heating needs to be on earlier, too cold for us.This was mentioned to staff member and in fairness by the time we had second drink/food it did get warmer. Staff very helpful.

I love to pop in here hid in a corner with a coffee such a beautiful, and relaxing place.

It was very busy when we went. The food was OK but it wasn't too warm and it was unclear if we were supposed to order at the bar or needed to wait to be served. Food portions weren't very large for the price. Overall ok.

Went for restaurant week today and was pleased to see lots of vegan option available on the menu. I ordered the koftas and then a bbq beef skillet- the vegan alternative. Really disappointed that the vegan alternative for the kiftas was so dry and they did not have a vegan yoghurt alternative. Worse still was the main. I was given cabbage and peppers in a bbq sauce served with rice and chips, essentially they just took the beef off the dish. I challenged this as it was mostly cabbage and rice! They then brought a new skillet with just more peppers in it which were not even cooked. I hate places that say they offer a vegan alternative when what they mean is they will serve you the meal without the meat. The waiter was lovely but food terrible and the experience was made a million times worse by the fact we waited nearly 40mjnutes for starter and a further 20minutes for the mains.

We had a great Sunday lunch here recently. We booked a table as it can get quite busy, and we were glad we did! It was very busy which was a good sign. However, we ordered quickly and settled in to wait with a couple of pints of lager. My wife had the roast beef option and I had the trio of meats – chicken, pork and beef. Both plates were enormous: lots of roast potatoes, Yorkshire pud, veg and gravy. £19 for the beef and £21 for the trio – good value for the amount of food really. We also had a refreshing bottle of Pinot Grigio to wash it all down. The staff were very pleasant and made us feel very welcome. A really enjoyable time for both of us!

Extremely Disappointing Visit. Having not been to Shiremoor House Farm for around 3 years, we were eager to revisit and enjoy a meal. Unfortunately, our experience was nothing short of disastrous. Upon arrival, we were vaguely directed towards our table with no real sense of welcome. We were then met with an incredibly long list of unavailable menu items, which was a huge disappointment. To make matters worse, the table was sticky, and the seats were covered in food remnants - clearly not cleaned to an acceptable standard. The service was equally appalling. Despite the pub not being overly busy, no one came to take our order. I queued at the bar to attempt to order, only to be told it was table service and someone would be over shortly. I returned to the table and waited... and waited... and waited. Completely fed up, we decided to leave. This was a truly disappointing experience. The lack of cleanliness, the extensive unavailable menu, and the non-existent service made for an incredibly frustrating visit. Based on this experience, we will definitely not be returning.

Manager Jonathan saved the day for our wedding party! Let me leave things to put out on the table, food was great, table service for drinks, a great time had by all.For ten people 😀

The quality of the food is better than last time, but there are fewer options and the prices have rocketed. One waiter was doing a sterling job, but he was on his own with a waitress fully occupied serving. The specials board had no specials! They cannot get the menu, the quality and the service as it should be all at the same time.

One of favourite local haunts! Great service, delicious food, and always a pleasure to visit!

Was looking forward to our meal as last visit we could not fault anything sadly this time one of our party had to return his meal as the meat wasn't cook properly they did replace this did put a damper on our visit as we are not local

My roast of the day sandwich was amazing, although I don't think it needed a Yorkshire pudding in it. Everything else was just right except there is an odd smell in the place when you walk in.

Haven't been for a while had fish and chips very good value. Fish was beautifully cooked and was by no means small.

First time visiting here and the place is beautiful inside, the menu varied and the food mostly fab. The roast meat sandwich with Yorkshire pudding was very nice. Had the yorkie been hot it would have been even better. The halloumi burger was very nice. The only meal that wasn't was the been with crispy noodles. It looked delicious, however the beef was very tough, and not nice to keep trying to eat, the chillies in abundance made it more abou the chillis than the meal and the noodles were not crispy at all, just normal noodles in the sauce. When we mentioned this to the staff they were lovely and removed the meal from the bill. We would go back.

It used to be a farm and was converted into a pub (with food serving). I just think the location, in the middle of nowhere, is amazing. I was happy to see that this pub is still around. I haven't visited this place since 1997. It hadn't changed so much really, which is great. But I do miss the old "Beware of bull" sign on the outside. I believe it was on a fence or something, don't recall. So they most have taken the sign away or I just didn't see it. I thought it was a nice touch. The location is really huge and has got a great atmosphere. A bit of a cottage/farm cozy vibe, very relaxing. The staff are very helpful and smiling. Selection of drinks is great and food also. I would love to come back one day.

Haven't been here for years but we popped in for some lunch yesterday. My partner had steak and chips, he said it was cooked to perfection, I had a southern fried chicken burger, it was huge, and our son had popcorn chicken and chips. We also had a biscoff cheesecake and chocolate brownies with raspberry ice Cream for dessert. Well worth the money. Staff are lovely and friendly too

Ordered three meals, quality was low for the price charged. None were finished due to one being burnt, another over spiced and one a bland mush. Dim lighting with bright (and dusty) exposed lighting everywhere making for an experience that was hard on the eyes.

Bit expensive but it's decent for a drink with friends and some snacks.

Canny pub food especially in the restaurant bit we're it's table service

Amazing food I loved the chilli and the family had pork sandwiches and all was big and delicious

The building is lovely and staff are friendly and helpful. The food is hit and miss but quite pricey. Vegetarian options are after thoughts and quite bad. Meats options quite good and chunky chips were awesome.

Went out with my girlfriend and her grandparents for dinner while I was in Newcastle. The place looks very nice and the food was decent but service was less than adequate. We ended up waiting the best part of half an hour even to get our drinks ordered, and the food took a while longer than to be expected as well - desserts especially which we ended up waiting for almost an hour by which time it was getting on in the evening. That being said, when we seldom saw the staff, they were very friendly.

Awesome place to eat, great Sunday meals, taking my wife when she next visits

Nice staff, great bar and I really nice outside area you can eat in ... typical bar food though so 7/10

Food is always amazing from here, good service as well.

Food and beer good but expensive.

This was the first time in a long while that we visited for food. On entering the building, I noticed a table with 3 customers had dirty pizza plates on it. They were still there when we left an hour later. We found a table and decided to order fish, pizza and a side of fries. The menu on the table was grubby and the table wasn’t very clean. The food arrived quickly and the pizza was very tasty. The side of fries was very small and definitely not worth the £4 we were charged. They had a salty seasoning which was not mentioned on the menu or at the till when we ordered. There were approximately 25 fries in the basket, making the cost of a single fry, 16p and quite a few were scraps. My husband said his fish was nice. There was no lemon with his meal, the mushy peas were dry and half of his chips were scraps. We did not receive a satisfaction check and waited 15 minutes for someone to come clear the plates. When they didn’t clear the table, we left. The experience was very disappointing.

Moved back to area after always spending our evenings here .ordered pizza which came raw manager took it away and replaced ...no check back on this. I ordered black bean beef noodles that I never ate and received a refund as no black bean sauce at all tasted like vinegar ..really disappointing will not be back for food

Always a lovely venue to unwind in whether after work or a weekend family get together. Food is always well portioned and delicious not had a bad meal here. Eton messaged was amazing and beautiful presented!

Didn’t have food but it looked lovely, cosy pub for a few drinks :)

OK food, although small portions, service was good with a good selection of beers.

Good Sunday lunch. Amazing Yorkshire puddings. No

Lovely Sunday lunch today. Excellent quality, beautifully presented. Highly recommend.

Sat outside in the baking sunshine for a couple drinks and a steak. Steak was cooked to perfection, the chips and onion rings were amazing. The service from Caitlin was class and the pints hit the spot

Not great overall. Fish and chips came out for myself, my mother and my teenage son and the batter was soggy, not crisp at all. For the price this should have been better and the portion was very small. Not great value and not great quality sadly.

Lovely surroundings, came for a belated fathers day was quite disappointed. Chicken was raw on the starter had to send it back, table next to us sent their food back aswell. Went to pay and still tried to charge us for the starter. Very over priced for average food

This was always a firm favourite or ours for Sunday lunch, was always busy and enjoyable. We haven’t been for a little while but called in yesterday. So disappointing. Firstly for a Sunday lunchtime the place was extremely quiet. Over the years you would always struggle to get a walk in seat. It’s now virtually £20 for a roast beef dinner which for what you now get is a total rip off compared to other places. We however decided to give it a try … well the first plate went straight back … cold and the beef was as tough as shoe leather. The replacement meals were brought with a timid apology and whilst they were hot the meat was still not good. We left them and sadly won’t be returning. The management seriously need to look at this place and ask why are people no longer coming. We often go to The Twin Farms which is a sister pub. Totally different.

Previously stated i wouldn’t return after coming here for years last year, due to price levels & food portion sizes . But not wanting to write this place off , we decided to to give it another go , entered the car park & knew nothing had changed , Empty which at one time you couldn’t get parked , entered the building & could pick any seating area , again never known . Looked at the menu & immediately thought £20 for a Sunday lunch , which has nearly doubled in price in a few years , along side the portion sizes being dramatically being reduced. Unfortunately im not sure what is going on with the farm but the management really need to address this quickly !!!!

Lively cozy pub dog friendly in the bar. Nice food too

Great for kids portions and allowed dogs which works for us. Parking is ample.

Lovely food and staff very attentive and helpful

Cauliflower burger raw and even the most basic scampi and chips no lemon or vinegar. Over priced by at least 50% Nobody came to ask how our meals were. Very disappointed for a birthday meal.

Really great to see this place back to form again - not been for quite a while after it went downhill more than several years ago, but clearly management have got it right now. The restaurant and bar are well maintained by staff presence, nice clientele and food is top notch (Sunday lunches that is).

Lovely place to go for a meal and a pint :) worth the visit

We didn't want a large meal, so we opted for a couple of starters. My husband had the onion bargies. They were very big and quite dry. I had the scotch egg that was meant to come with chilli jam. There was no chilli jam with it, and when I asked for some, I was given some bog standard sweet chilli sauce. Disappointing 😞

Rapidly going downhill... Fitzgeralds has made a right mess of this place!

Had the misfortune of dining in a kindergarten not a restaurant ,when I asked if the parents would mind keeping their children under control I received a mouth full of abuse and threats of violence our last time of eating there

Was staying in the travelodge around the corner, and wanted somewhere nice to eat. The food was so good we ate there both nights. Pub quiz on the Tuesday night was an added bonus. Really nice atmosphere, great service and nice beer. Had the chicken platter and beef platter, delicious! Sticky toffee pudding was amazing.

Great menu, high quality food, good service. Beef stotties best option when available!

Food was lovely and the service was great. I especially recommend the fish platter. The Malbec was really good as well and very reasonably priced.

The staff are great and the food was ok

We visited today, as a group of 12 for lunch. There was a varied menu as well as a selection of specials. A large blackboard was set up with a few Gluten Free options. We’d booked in advance and a large table was reserved for us. I have complex food allergies and was assisted by Abbie, who provided the allergy information as well as consulting with the chef. A meal was identified and adjusted to ensure it was safe for me. The rest of the group ordered from the specials and main menus. The order arrived in good time, all well presented and served professionally. The portion sizes were good and for those that had gravy, this was served in individual jugs. Everyone really enjoyed their food. My meal was excellent and I’m grateful for a very tasty meal that had variety. The staff checked all was fine for us twice throughout our meal. After the table was cleared we were able to relax and take our time before leaving. All the staff were helpful and friendly. The cost was extremely reasonable. The entire experience was very good and a return visit will definitely happen.

A very nice pub in a beautiful building.

Tv this is a great place to go for food and drink, real ales on tap and quality food as well as specials board to choose from. The staff are very polite and attentive. Large car parks which are free. Give it a try you won't be disappointed.

Visited for sunday lunch. Staff were pleasant enough but the service was so very slow, taking over an hour for the meals to arrive and drinks taking ages to come too. Food itself was nice, the roast beef especially so. The chocolate orange cake was beautiful, but the crumble was just ok. Overall, nice place and good food if you don't mind waiting!

Have not been to this place for a long time as the last time we were there it was not good and I wrote an unpleasant review. So when family were here for Easter it was the nearest place to us where we could get a last minute booking on Easter Monday. We arrived as a party of 8 and I didn’t expect much! However I was very surprised when the Manager greeted us and gave us exceptional service. The food was very good and everyone enjoyed their meal. P.S This is a new Manager and I really hope he can turn the pub around as it used to be very popular. We will be going back based on this experience

Delicious food, friendly staff and clean. What more could you ask for.

Food was great but the Sunday table service was pretty poor , and we weren't the only table that had problems

Visited here with my partner. What absolutely awful food and awful service. I ordered a sizzling plate. It arrived in a sauce, something which was not stated on the menu, otherwise I simply wouldn't have ordered it. It got sent back and I was offered a replacement, which was a kebab with rice. It came with chips. I deiced not to complain again and just deal with it. We paid for the meals but realised that we had been charged for 3 as the sizzling plate had not been taken off. After speaking to a member of staff we were told that since there was nothing wrong with the meal we would have to pay for it. Despite me explaining that it was in a sauce which it didn't say on the menu. Only to then be told that "every sizzling plate I've ever had, has come in a sauce". We asked to speak to the manager, got told he wasn't in but gave us a number. We left after realising that this was going absolutely nowhere as this member of staff was very confrontational. My partner then rang them multiple times. Eventually got through and spent 30 minutes on the phone to basically be told we will not be getting a refund. Due to being treated this way we have not been back since and this was well over a year ago now, which is a shame as we would go at least once a month. I honestly wouldn't recommend this place to anybody as many people I know have said this place has really gone down hill lately, which just proves my point.

Greeting nondescript, food okay , atmosphere zero , staff work hard

Lovely place to go food is delicious

David our service provider was outstanding..there was 3 of us. He could not do enough and had the best customer service I have seen in a very long time especially as I'm not from the area. He informed us he was going for assistant manager and if he doesn't get it they would be shooting themselves in the foot 10/10 well done David be very proud.

1st time today, food was great, service was excellent. Left feeling very satisfied

The beef Sunday lunch was delicious, took minutes to arrive, service top notch thankyou .

Very disappointed. The pub was dull, cold and in need of a refurbishment. Food was just OK, but personally think its overpriced . Used to be good, so can be again with a little improvement.

Went on a saturday afternoon not busy but made to feel you wouldn't get in. Food was ok not much choice on menu much better on sunday. Staff couldn't be bothered to serve us that is what it felt like.

A little hard to find but a fine place to eat and have a few drinks. Anyone visiting ought to give it a shot.

Took my wife and mother to Shiremoor Farm yesterday for Sunday lunch and the food was great and the service first class especially David and James who looked after us -David especially couldnt do enough for us so 5 Stars well done the Shiremoor Farm team from us !

Lovely venue, food and attentive staff.

Disappointing. Poor service and mediocre food. Definitely not worth what we paid.

This used to be a good restaurant. This is no longer the case and I would avoid. 21/01/24 No table service, no tills and dishes left everywhere. 28/01/24 Unable to take food orders. Poorly managed and disorganised chaos.

Quite a few things on the menu not available, but always delicious.

Service is non existing as it seems to be one waiter serving everyone. People were complaining and poor guy was off his feet. Food was good but not worth the wait.

Ordered 2 beef Sunday roasts to pick up. Added extra beef and some apple sauce. Rang order in 11.50 am was told didn't open till 12.00 so could we pick up about 12.45. I said we would pick up at 13.00 to give them time. Husband got to pub for 13.00pm to find no meals had been put up. He had to wait for 50 minutes before the meals were ready. The meals look absolutely lush. However no apple sauce. Maybe think twice next time as can't understand how took 2 hours in all to put 2 meals up.

Love the place warm cosy, fresh food, best chips ever!

Had a lovely meal,large portions

I went here with my family for Sunday lunch. I opted for the meat free dinner. I do like meat but tend to go veggie when I'm out for meals. If you like green veg then this will be perfect as there was green beans, green mangetout and green cabbage, all a bit too green for my liking. There was also carrots and mashed turnip, (not green thank goodness!!). However there was no broccoli or cauliflower, that would have been preferable instead of the other green veg. The saving grace came from the huge yorkie, roasties and gravy which were lush. To be honest, considering all this cost £12, in my opinion it was overpriced for what there was. The other point I want to mention is that we wanted the sticky toffee pudding but with custard instead of whatever it mentioned on the menu. Considering the price was £7.50, my husband was going to be charged extra to have custard. This is not on. £7.50 it extortionate anyway without charging extra when swapping from one thing to another. After making it known he wasn't happy at the prospect of being charged extra our pudding eventually arrived with sauce on and a tiny jug of custard. It all tasted lovely but again, not worth the price. I have been here before and will be back in future.

Used to live in Whitley Bay until 7 years ago, and this used to be somewhere we used to come quite a bit, even with my granddaughter. I took my now adult granddaughter over to Boundry Mills, and for a bit of nostalgia, we decided to eat here. The menu was very small, and two of those items were not available. Nor were there any specials on. I ordered a tea and was served it with hot milk! I took the milk back over to the gentleman who had brought it and asked if I could have cold milk. The waiter brought col milk back and slammed it on the table in front of me

Booked as a group of 6 adults and 7 children. Payed as 3 separate tabs. Drinks took 50 mins to come due to problems with the till. Some of the food took 25. Food came out at different times and when mine came the sausage meat stuffing, pig in blanket and black pudding on the triple roast was undercooked/raw. Chicken was dry. Sent food back and asked for refund. Further problems with others on the table for which we were told general manager would come and speak to us. GM didn’t turn up but staff member came to refund my meal. They took money off 1 of the tabs only for the delay in food. Just a complete mess from start to finish Avoid

Lovely place, great food and great staff. Highly recommend ordering from the specials menu

nice cozy place, good food, I recommend it

Four terrible Sunday dinners. Overpriced for the quality of food that was served. Meat was dry, vegetables were overcooked. Disappointed.

Brilliant meal. Beef casserole was tender ans tasty. Service was 5* provided by Luke. Attentive and efficient. Thanks again Luke.

20/12/23 Met ex- colleagues for Christmas meal after work, all ordered different meals which were all outstanding in taste and presentation, our server Luke was extremely friendly, polite and nothing was a problem, he made our Christmas get together at SMHF better than expected

Admittedly, it has been a few years since I’ve been to the Shiremoor House Farm, and I won’t be returning. After a big morning of festive shopping I headed the SHF with memories swimming in my head of freshly cooked, piping hot dishes like beef stotties with gravy, chicken curry with rice AND chips, sizzling hot plates of beef fajitas flying out of the busy kitchen; so I was really looking forward to lunch. Instead, I was brought burnt scampi with burnt (but cold) chips/potato wedges (£14), accompanied by a ‘winter slaw’ (which sounded delicious but was served the same size dish ketchup gets served in), and tartare sauce. The scampi was swapped, but the chips / wedges were returned on the same plate. Genuinely one of the worst plates of food I’ve ever been served with a straight face. My mother was served sausage and mush… I mean mash (£14?). Again, absolute rubbish. Oily smash, poor quality sausages and yesterday’s veg. What a fall from grace. Business must be totally reliant on the reputation of the old business.

Gone massively MASSIVELY downhill! Service was so neglectful it was a joke. Table of 7 of us and just forgot about when the place was dead!!! Not interested in our custom so won’t be returning. Dreadful Xmas night experience

Had a family birthday party at Shiremoor House Farm and thoroughly enjoyed it. Very organised, good tasty, service great, couldn't have asked for more!

Absolutely dreadful, clearly didn’t want our custom. Ignored our table of 7 practically all night. Desserts were all mixed up and dry! Xmas dinner was lovely but very small portions

Had a meal here this afternoon the chips came burnt and had multiple bones in thw fish and out of 5 meals at our table only 1 meal was deemed satisfactory the staff that cleared our table agreed that we should of not been served these meals offered to give free drinks or a dessert instead and we didn't want it and charged us full price anyway but won't be going back I am autistic and I have a fear of choking on bones

Gave table to other people so had to sit in room on our own. Forgotten about having to wait for food forever. Was here for for a total for 2hrs 30 mins. Wouldn’t recommend for a quick meal out. Nachos were bussing but tandoori chicken was tandoori-less and dry. Overall experience took too long and not worth your money. Took off the price of tandoori chicken and cold black pudding still cost a total of £85 not impressed.

First visit from us, we will definitely be back. The food was superb. Can't fault the service. The signage could be better as we almost missed the restaurant. Could do with signage on the main road.

I booked a late Sunday lunch for my family, 8 in all, coming from both sides of the river. I paid the requested £80 deposit, noting that it would be forfeit if I gave them less than 48 hours notice of cancellation. The weather following a heavy snowstorm during Saturday night was bad enough for me to cancel our booking early Sunday morning not wanting my husband or I or our children and grandchildren risking travelling in such appalling conditions. I was horrified to be informed by Shiremoor that I would lose my deposit as we hadn't given them the required 48 hours notice! I pointed out that the weather didn't give us 48 hours notice either! As someone on a fixed income £80 is a lot of money to lose. No amount of calls or emails seem to want to make them change their mind. Company policy! Shan't be going there again.

Lovely food, though not as hot as expected

I went here for work face to face training so didn't get any service or food and didn't experience the atmosphere. But gave it 4 stars for the directions even though there was a quicker way to get there should have given me the same directions going as it did coming home. much faster and less complicated.

We went for lunch and had three different meals. All were excellent, particularly the pork chop. Nice atmosphere. Lovely meal which we will definitely repeat

Me and hubby were there yesterday service one hundred percent atmosphere again perfect.What can I say about food hubby had steak perfect I had pork chop again perfect.Could not fault anything.We Will certainly be back.

We went to have a talk amongst ourselves about a luncheon we were having. The staff were really good and the hot chocolate is to die for. Well done to the staff

It used to be one of the best places to eat at NOT any more. Had a table booked on Sunday which a pre order was requested. To start with we had a 20 minute wait before the servers realised the table was complete after the other part was already there having also to wait for drinks , Once the drinks arrived we had to prompt them about our meal the meals were warm at the best NOT hot , My trio of Roast consist of 1 slice of Beef 1 slice of pork 1 door wedge of chicken , pork scratching which was not edible half a slice of sausage , black pudding ring not sure why these were on the plate 3's a trio not 5 ??? The veg over cooked green beans and cabbage , swede puree not much but was there, carrots, and half a potato, 2 roasts potatoes and a Yorkshire pudding and warm gravy no mashed potato ????Not worth the £18.00 I wasted. The dessert Sticky toffee pudding was warm dry nothing special pricey at £7.50. These are over priced venues that can't execute the basics but charge high prices I will never return to any of these having researched the sister outlets. Spent |£300.00 on our table felt robbed just glad I didn't tip. Service was chaos from start to finish was well under staffed.