Beaches & Cream in North Tyneside - Phone Number, Reservations, Reviews

Third time I have tried to eat here. Same issue every time. The service and attitude of staff are appalling. It is as if the whole place operates for the convenience of the staff. Today I was alone and wanted a quick lunch. There were a good number of empty tables inside. A notice inside the door instructed you to wait to be seated by a member of staff. After several minutes and staff just passing me by, I asked if I could sit down and was told in quite a disinterested manner just to find a seat. I did, looked at the menu, madd a quick decision and waited. No one came to take orders. I went to the counter and asked and was told I had to order there. I could see 4 staff behind the counter, none were taking orders. There was another customer in front of me. After a further 5 minutes of us both being ignored, I realised the staff were all dealing with takeaway food orders being sold through a hatch to the outside. The customer in front was eventually served and asked for 2 scones and two teas and was told bluntly 'It'll be a while mind - there's a long wait on orders'. The scones were in front of her and the tea would have taken 1 minute. However, the staff were too busy discussing takeaway orders and customers between them. The customer left the shop and I was left standing. No staff spoke to me. I left. I will never go back. It is my third visit and the same issues have been apparent each time. Customers are not the priority.

Indoor and outdoor seating. On the seafront. All one level. Wheelchair accessible. Accessible toilet. Ice cream superb. Top quality.

Grim atmosphere, grim prices and also very overpriced. Rude owner I wouldn't waste my money here again . Very disappointed overall

Excellent location but that's the only positive! Sat outside. Went inside to order but told we had to order from the outside counter,which was also the ice cream counter. Very busy with people buying several ice creams at a time. One person serving. Three staff inside doing absolutely nothing (I could see straight through to the inside counter).Waited almost twenty minutes to be served and then told our bacon sandwiches would be 25 minutes!.. tea arrived before the sandwiches. Tiny tea pot and cups and lukewarm. Actually only waited 15 minutes for food which was very basic and overpriced. Won't be back and would not recommend. Inside staff abrupt and in my opinion bone idle!

A beautiful sunny day in Cullercoats. Family trip of 4 adults. Food was fresh and didn’t wait too long. Service was polite .Very busy inside and out. Would definitely recommend.

My sister and I were looking to do brunch or lunch somewhere different for a change as we are from the west end of Newcastle where we have access to an array of weird and wonderfully diverse and traditional eateries including in the town centre. I suggested the option to visit the coast as I'm a regular visitor and have been since a child in the 70s when my mum and dad first took us. My sister suggested Beaches and Cream I thing through word of mouth of that I had been there with a friend for lunch a while ago. Anyway, by the time we go there it was lunch time and we were a tad peckish. I ordered the all-day breakfast with an americano and my sister ordered a fish finger stottie with a latte. While I made the order at the counter as you do I requested that they replaced the bacon on my breakfast and extra poached egg with which they agreed at no extra charge. I also specifically requested that the hot drinks were to served with the meals rather than ahead of the meals, a routine and easy request which they agreed to do. While waiting for our food and beverages we asked about internet wifi availability as the signal in the establishment was really poor. They advised they did not have internet. So I proceeded to physically go out the restaurant to get signal as I was communicating to friends regarding meeting us at the restaurant later. On reflection I felt that this was really inconvenient given the roaring business the place did and that it is 2024 where internet should be a given TBH. Moving on the drinks arrived ahead of the food and when I pointed this out the staff member said that she was not made aware of my request! Hmm not a good start. The food then followed and to my astonishment my all-day breakfast had bacon on it rather than the extra poached egg I requested. And what's even more astonishing is that the person who brought the food to the table was the person who took the order in the first instance! See where this is going... To be fair they did replace the bacon with an additional poached egg. So we proceeded to have our food which we couldn't fault to be honest. As it was warm weather outside we noticed that the restaurant got very warm to the point where I asked the staff if they had air con or any source of automated ventilation like a fan to which they relied no. However, they did proceed to open the fire exit door to allow for through air and through vent. Again not ideal given they not short of a few bob to add these adjustments to the facilities! Last but not least I found the menu to be somewhat limited and very bacon top heavy. Even their healthy options like salads included bacon 'not a lot of imagination'. Another, thing which I increasingly noticed is the 'americanisation' of the menu with yet again dishes with bacon and maple syrup, waffles etc. What's happened to our traditional seaside British hardy cafe grub!!! BTW I say that with some element irony. In all wont be recommending it or coming back for a long long time or at least until some of the afore mentioned is improved. Staff/customer service training a must as really noticeably lacking.

Worsted customer service ever Overpriced and disappointing staff standing doing nothing and 25 mins wait for a coffee

Customer service non existent assistant extremely rude and shouting when called out on a lie Waiting time so long considering staff doing nothing

My friend and I met here for lunch. The lady behind the counter seemed harassed when I placed my order. The food took awhile to come. My bacon sandwich was awful. The bacon looked like it had been boiled it was pink and floppy, no colour on it at all. The bun was so basic, and small. The whole thing was tasteless. There was nothing with it. My coffee was very watery, and also lacked flavour. There are so many great cafes around, it's a poor show if you can't make a decent bacon sandwich and a cup of coffee.

I have never had a satisfactory experience at this coffee shop. The staff are rude, often to the point of ignoring you and the service is very slow. Avoid.

I'm a support worker. I popped in as I was supporting a young gentleman on a walk. I was desperate for the toilet. MANAGER says no, young waitress looked really embarrassed. I tried explaining I had my I.D on but Manageress would not show herself. I could understand if it was busy but a Wednesday afternoon, 10 customers come on. Terrible attitude.

Great location for coffee and cake. However, have become increasingly disappointed that the coffee always arrives with AN EXTENSIVE AMOUNT OF FROTH. Was half liquid and half froth today. So to be charged over £3 for this, is not acceptable. Prices go up. Quality has gone down. This isn't value for money anymore.

I went in for breakfast this morning with my partner. All I can say is the food was terrible. How every component of a full English can go wrong is beyond me. After I watched the cook finger all my food from one plate to another, because I didn't want tomato or mushrooms and she plated the whole lot up, she picked up the poached egg, sausages and hash brown and the wiggles the bacon across all on a new plate. As if that wasn't bad enough, the bacon was covered in the white fat stuff you get from cooking, the sausage was hard, the hash brown was soggy and the poached egg had a weird taste and was watery. My plate was swimming in water. My partner and myself only tasted one bite of each thing and just left it and walked out. Waste of money and most definitely will not be going back

I went here yesterday with a friend. It's been a while since I have been. The decor is different and there was subdued music in the background, which was nice. I had filter coffee and fruit scone with butter, jam and cream, my friend had filter coffee and raspberry and coconut slice which we both enjoyed. The coffee was in very small mugs but you get a counter for another mug. The girl who served us was a bit miserable she wasn't very happy when my friend asked for the remains of her first cup of coffee to be thrown out and a full cup given as she was only going to top it up. Fortunately I had drank all mine so got a full cup. She wasn't happy we asked for another little jug of milk either. The thing that we thought was strange is that the sign to shut the door is underneath the handle on the inside of the door. We believe that it should be in a prominent place as a lot of people coming in were leaving the door open and there was a huge draft, therefore if I went again I would sit further in the cafe not that we were very close to the door.

As a regular here I was very shocked to be verbally abused by the manageress for returning a jacket potato that had multiple black parts to it. She openly undermined her co worker to me who was actually the one who had the customer focused skill set and had immediately offered a refund or alternative meal and was very nice. I was accused of not returning the meal early enough and for eating some of it, infact i'd had 1 quarter of the potato, she'd thrown the food in the bin before making her accusations while expecting me to pay for an alternative dish. Shocking and reactive behaviour, I was lost for words. As a previous manager with multiple streams of customer focused areas this was clearly an example of how never to behave especially in front of other customers and staff. It left an undercurrent and bad atmosphere. My wife who has experience of retail was disgusted at what she witnessed. This is an establishment we enjoyed frequenting, but unfortunately because of this individuals unprofessional behaviour and actions a return will be unlikely. Not even as much as an apology before we left. Something like sorry I am having a bad day would have done. Nothing but an abrasive attitude

Whilst we have been here on numerous occasions for early morning cuppa & bacon butty, we'd never been in for lunch. So the other day we decided to call here for lunch with our youngest nephew. Whilst the youngest nephew and I opted for panini's the other half had the ham and cheese omelette all dishes are served with a side of salad and coleslaw. Please be aware it does get busy at lunchtime, that's part of the reason we call early morning. Always a pleasant and relaxed atmosphere and an ideal spot to watch the world go by whilst enjoying a snack and cuppa.

I’d recommend this cafe in cullercoats. I’ve been this morning and it was good coffee and I get 2 filter coffees for £3! The music was low and relaxing and the staff were lovely xx

Walked in, got asked to sit, waited 15 minutes to be served. It wasn't busy. Worst service. Not friendly at all. I've worked in customer service for more than a decade and I fell these guys need a lesson in how to serve. I walked out.

Got Ice cream to take away from the outside counter. Staff were quick and friendly considering it was a sunny Sunday during the school holidays. Can't comment on the WC or the indoor cafe. Prices were average. Great selection though: 3 different types of chocolate flavoured ice cream is something I can get behind.

We've been here before but today's experience was awful, so much do that we left before being served. We wanted to sit outside and when we went to the counter were told we just ordered at the outside counter. No problem but aftet 10 minutes the queue hadn't moved. We decided we would sit inside. At the counter several staff menbers were milling about but no-one said they'd see to us soon. We were totally ignored by a server who was putting boxes away! We left and won't be back. I appreciate the staff were busy but a "be with you in a minute" would have gone a long way.

I was at the beach yesterday evening approx 5.30pm with my partner and 4yo daughter. We got a table seat in the sun and waited 10 kins in a queue to get ice cream. When we sat down within moments a male member of staff with a beard was stacking the seating. Looked over and barked that they're now closed and we he needs to clear our table away. So I responded that we've just bought our ice creams from them and should be able to finish it. He was speaking with a short and flustered attitude. Basically wined that they were supposed to close 45 mins ago.... Well then why did they serve us?! I wouldn't have minded if he'd been nice about it but we had had a lovely day and his attitude just ruined the end of it for us. I get it mate you're Woking late but that's not my fault and I deserved at least a "I'm so sorry I know you just bought these but we were supposed to close 45 mins ago and been so busy. Would you mind if I clear your table away. Apologies about this"

You really can’t fault this place. The staff are friendly, it’s right on the seafront, the food spot on with a varied menu, and a good value breakfast all day, if you want it. Plus we like the free filter coffee refill and never feel rushed to leave our table, whether sitting inside or out.

Ordered two drinks they were fine & two buttys one sausage & bacon neither were warm bacon wasn't cooked enough. & overpriced Not good value & will never return

Een uitstekend locatie om tijdens een wandeling langs de kustlijn te pauzeren. Je kunt er zowel binnen als buiten zitten. Op het terras kun je genieten van een heel mooi uitzicht over dit gedeelte van de Noordzee en de bebouwing van de kustlijn. Omdat het begon met regen zijn wij binnen gaan zitten met onze koffie en iets lekkers erbij. Het smaakte goed en werd netjes opgediend. De ontvangst en bediening waren aller vriendelijkst.,He bedrijf is echt een aanraden waard om in ieder geval te lunchen maar ook voor een pauze tijdens een wandeling.

Great spot, friendly staff and delicious ice-creams and hot chocs. However the hot food was disappointing and portion sizes too small for the price. Better places for food nearby.

Scones... what can I say absolutely delicious.. lovely place highly recommend. Right near the beach. Friendly staff . Would definitely revisit for more desserts

Freezing after a windy winter walk along the seafront, nine of us descended on Beaches and Cream for something to warm us up. The café was very busy but somehow they found us a table for nine. There was a good range of options to choose from the menu and I had the soup and crusty bread which was both warming and delicious. I was very impressed that, despite being very busy, our different orders were all delivered within 20 minutes.

Nice enough place and staff but small portions of poor quality food. Small, average full English and very little filling in the tuna jacket potato. For the same price you can get a lot better elsewhere.

Went here in December for lunch for the first time in a couple of years. What a huge disappointment. We ordered the avocado and poached egg on toast. What was delivered to our table was an insult and I am not sure how any business owner can be pleased with what is being served. One small egg and a teaspoon's worth of avocado on one slice of cheap toast (1/4 of an avocado at best), accompanied by two shavings of lettuce. Will not be back to spend our hard earned money here. When you're charging me £20 for 2 people better is expected. What adds insult to injury is you are made to pay on order before the food arrives. The waiters and waitresses are pleasant but the owner or chef needs lessons.

Lovely place for coffee & scone. Staff friendly too. Immaculate bathroom despot it being a very busy place. Fab views

Visited here with my wife and my wife’s sister and husband. The staff are friendly enough and my bacon buttie was decent, overall it’s a little overpriced for what it is. Also we were served dirty cups (which were replaced) and the cutlery standing on the table was also dirty (one of the knives looked like it has been used, licked and replaced, these were also replaced). These are the basics, these need to be got right first time and better attention to cleanliness. Given that we’ve gone through a global pandemic where cleanliness was paramount, you’d expect standards to be maintained. Keeping cutlery on the tables is far from ideal. In addition, the knives are so blunt, my sister in law had issues cutting the food on her plate. One should not have to request a steak knife to cut tomatoes.

We went to Beaches and Cream on Sunday 16th October for around lunch time. The cafe is nicely situated at the beach front with lovely views. The staff is quiet, and not unfriendly. We got seated and when ordering were told that there is a...

We spotted this place whilst driving passed. It was busy which is a good sign so we took one of the numerous tables outside in the sun with a view over the sea. We had white coffee which was very nice. The cakes looked excellent.

I sat outisde and had hot choc with oat milk With fruit scone jam and cream. Table was clean Staff service was lovely. However the hot coco was not nice. The cream for scone was frozen and went i complained they told me to mix...

Nice place pleasant staff but we had a long wait for our food , drinks were brought to us fairly quickly so were finished long before meal arrived

My son and I went for breakfast on Sunday I ordered fresh fruit salad, this consisted of about 5 grapes chopped up one strawberry and a slice of kiwi chopped up This was £3:25 absolute rip off. My son had a full English breakfast. Sausages...

Sit and watch the world go by or do a take out to the beach across the road and enjoy your fab coffee or ice cream. Ice cream sundaes spot on as well.

We arrived as the place was preparing to close on a sunny Saturday afternoon. We had planned to go to Culercoats coffee, but that was already closed. Beaches and Cream said they would serve us, but we had to sit outside (on the pavement next...

I was really looking forward to trying out Beaches and Cream, but we were so let down by the service. The barista wasn’t particularly friendly, we waited a long time for just the coffee, which tasted like it had been made with condensed milk, then...

Called in with friends visiting from Ireland as lovely location & previously had good experience there. Ordered toasties, cheese on toast and a toasted tea cake. Food not arrived after 20minutes despite appearing to be sitting on side. Cheese on toast had been microwaved so...

On a freezing day we had bacon baps and coffee overlooking the seashore. Lovely atmosphere and cheerful staff. Easy trip from Newcastle on the Metro.

This is the 2nd time I've been here, thought I would give it another chance (Mainly because my Dad likes it here). I don't really like leaving negative reviews, but Beaches & Cream is very overrated. The service is extremely slow. The 1st time I...

Awful cheese toastie made with cheap supermarket bread which was barely toasted, very cheap waxy cheese and the onions and tomatoes inside totally raw. Only came here as Renee's in Tynemouth was closed, they know how to make a cheese toastie! Partner had a bacon...

Went for a late lunch. We was told there would be a wait of 30mins for a sandwich. Eventually arrived and not worth the wait Tasteles. Tables outside full of dirty dishes. Very dispointed.

What should have been a relaxing Sunday brunch was marred by my omelette taking half an hour to arrive in what was a ticking, but not rammed venue when I placed the order. Ignore the prime location there are other cafes near by and I...

5 of us went for breakfast and had 2 full English, 2 pancakes with bacon and maple syrup and shared with a child. The full English was an average size portion with toast on side. However, the pancakes were disappointing and we were left hungry after. We were given two small pancakes, not even the size of a side plate, 2 pieces of bacon and a small portion of syrup. I wouldn’t go back forBreakfast at this place.

After reading the recent bad reviews for this place I felt I had to support them. We have visited twice in the last month and have found the staff to be pleasant and the food to be good. It always seems very popular and I...

Went yesterday for lunch waited 45 mins for 2 sandwhiches , i did query with a member of staff how long would my sandwhiches would be as coffee we had ordered was getting cold. Was told there was a problem with the machine that was making my panni, had i was told this earlier would have ordered something else. When sandwhiches did eventually arrive my husband was given the wrong sandwhich even though they asked 3 times, hence another wait. To be fair they did change my husbands latte & sandwhiches were quite tasty. Also when clearing tables not once were they cleaned. Will not return.

Just had a really awful experience at Beaches & Cream I ordered a coffee and bacon sandwich which I asked for the bacon to be well done. When it arrived The bacon inside the microwaved bun to make it hot,was nothing more than a deep pile of under cooked cheap cuts of unequal size thick fat ridden bacon, ( Not back bacon which you usually expect) it was totally inedible and quite frankly cooked in a microwave in my opinion.When i asked for the bacon to be cooked further and when it was returned to the table it was still undercooked.When I asked for a refund the woman serving said she would not give me a refund and she took the sandwich away a second time, returned 5 minutes later threw the £4.75 price of the sandwich on the table and told me never to come back and slammed the front door as I was sitting outside on the terrace.I was totally humiliated in front of all the other customers.I find this attitude so dreadful along with the awful food and a just warm espresso I will never go back.The service is so bad as usual it took 20 minutes just to get a coffee when there are loads of staff in the place doing very little. The staff certainly need training further.There are certainly lots of better cafes around Cullercoats seafront area now where they treat all their customer with respect and are pleased for their custom.

Take away ice cream despite no gluten free wafer option. Staff polite friendly and helpful. Good system in place for ordering.

Excellent food, service and surroundings. Friendly staff made this outing with friends even better. Would recommended treating yourself.

Sea front location, great views with indoor and outdoor seating. Really good breakfast options freshly prepared to order, can recommend the omelettes, good coffee, free refills on filter. Friendly and relaxed atmosphere. Nice clean interior and wcs.

The food here is of low quality, and the staff were too casual and gobby. The venue itself is attractive but the staff do not fit it. One waitress with a visor on was walking about with it lifted up? I do not see the reason for that, it's not a mask. Two members of staff stood out as casual, a male on the till and a small girl with curly hair. The others seemed to just crack on and do their jobs.

Went for lunch plenty of staff but disorganised cleaning cleared tables instead of ours with previous customers crockery on.panini ok sausage sandwich poor but the tuna jacket potato had been left in microwave for too long underside burnt and solid when pointed out was told it would be ten minutes to replace didnt bother no refund or apology

we had coffees and fruit scones (legendary!) today. staff are friendly, especially good with kids. will be back

The service is slow - even for simple coffees. There are plenty of other ice cream/coffee shops along the coast where the staff are more helpful and friendly, the service is quicker and the coffees are nicer. The staff don't wear masks here.

Visited today with my partner & baby son. Excellent quality food, all staff was wearing masks & all customers seated apart. Friendly staff & just excellent service. Will be visiting again. A pleasant experience.

Visited today for the first time in a while. Only had coffees, which were fine. Cafe seems to be adhering to most Covid regulations except, that I did notice, not all staff were wearing either masks or visors. I thought it was a legal requirement as from 24th Sept for staff in hospitality to wear them, when face to face with customers. Maybe they have valid reasons not too. For this reason I wont return, as we are quite vulnerable and we are sticking to the rules and the law.

Sunny Monday lunch time, busy, but got a seat inside. Seemed to be only two male staff serving front of house, both seems stressed to bits. Ordered and waited a long time, coffee first (was fine), one sandwich, then the special after one of had eaten a sandwich Special was nothing special, cheap white bread, didn’t appear to be fresh, cheep ham and cheap cheese. Tough as old boots. No air conditioning or windows open, Unbearable heat and stuffyness inside. Certainly won’t return, wish we’d tried one of the many future back.

Great location for a coffee or ice cream food is awful lazy I don’t think they employ a proper chef or even cook! The fried breakfasts are hilarious with one tiny mushroom everything is blasted in the microwave. Shame because it could be great they should stick with Cakes and coffee

We had intended eating at a different establishment, but were turned away as we hadn’t booked. So arrived here you be greeted nicely. Usually when I visit here I have coffee and a scone (they are really nice). However today we were looking for a more substantial meal. I had the tuna salad and hubby had a panini, not the substantial meal we had set out to get, but definitely not a disappointment, in fact it was lovely and we would recommend. We finished off with coffee and cake, both of which were delicious. Thank you

Siting in the sun overlooking cullercoats bay is great. The coffee is very good as well, however the chocolate on cappuccinos is not very good. Apart from that worth another visit

Good selection of food and drinks, some more reasonably priced than others! The area was quite busy and tables full but we managed to grab one. Covid secure and felt safe at our table.When ordering the bill was £38 but I only received £10 off not £19? It seems you get £10 off for every £20 you spend not 50% off the whole bill- I probably would’ve gone elsewhere had it have been quieter as Theres 3 great cafes in the small area but kids were happy to be sat down! I think they need to add the details to their Gov scheme posters so you’re aware to spend £20/£40 not £38! The food came out and one scrambled egg had 2 pieces of toast and the other only 1! So had to chase that up! The cakes were nice and milkshakes tasty but pricey!

Wow! The food and drink are delicious. Staff are very friendly. Lovely view of the bay from seats outside but decor is soooo tasteful it is lovely to sit inside if weather inclement. Free refills on filter coffee Carrot cake and salted caramel chocolate cake both delicious- well worth the price. Mango smoothie has real mango and is lovely.

Cullercoats is rapidly up and coming with a number of lovely little eateries, and this is one of them.

What a lovely place to have a take away coffee and snack in these difficult times the lovely lady behind the counter can not help you enough , she is always smiling every time me and my daughter go for are walk along the cost we always stop here .

Very clean cafè, friendly staff, amazing cheese scones (warmed up) my new favourite place. Must come back and try the lemon cake

Visited 3 times in past 6 weeks and each occasion has been disappointing. I used to like this place and recommended to others but it seems to have gone drastically downhill. Staff seem clueless and are very forgetful and disoriented. Nobody seems to be managing the place. My chicken panini today was filled with huge thick pieces of skin instead of chicken - see photo. Had to pull them out and was left with basically empty bread for nearly £6 and it put me right off my food! Sadly I can see many similar reviews over the past year and they don't appear to have responded or made any attempt to improve things?

Lovely seafront cafe which sells a wide array of tasty treats - both savoury and sweet. Lovely indoor and outdoor area. It can get very crowded so expect to have to wait or queue. Everything is on the level so it’s wheelchair friendly.

We call here regularly and are always welcomed like old friends rather than customers. Over time we have had soup, scones, cakes and light lunch dishes. Today we enjoyed a toasted sandwich with a small salad. Everything was made while we sat comfortably and was so fresh and well presented and best of all very tasty. As if good food wasn't enough the staff make this place really special. We love this cafe.

Been calling for a coffee here at least once a month for over 2 years even have a loyalty card. But no more. Over the last year the service has gone downhill and is very slow with disinterested staff. Yesterday sat inside ordered 2 lattes waited 25 minutes for something so lukewarm drank them in 2 mins. Lady at till taking orders telling customers there was a 10 minute wait needs to wake up take notice of the situation around her. 2 people arrived for takeaway coffee and were served before seated customers. Not very professional. This is January and you can't cope dread to think what the service will be like come summer. There are many more coffee shops in close proximity who will benefit.

Two coffees, one coconut and raspberry cake, one salted caramel cake. Coffee was warm, caramel cake was beautiful, coconut and raspberry was too crumbly and a bit dry. Over £10 was overpriced.

Ate to Much at lunchtime so walked from Tynemouth Village to Whitley Bay and back to burn some calories.Spotted this place on the way out so stopped on the return leg as you can always make room for an Ice Cream!We were not disappointed by the size of the portion or the quality of the product.There is a good range of flavours (between us we tried five) and all really had a taste to match the titled flavour.The service was prompt and friendly but a notice on the tables, especially those outside, telling patrons that they need to order at the servuce counter would save a little confusion.

We were here on holiday for a few days. Walked past here and it was busy so decided to give it a go wish we hadnt bothered. It was lovely and sunny so we decided to sit outside. I ordered a cheese toastie,husband ordered a hot scone with jam,coffee soft drink. Prices are expensive. Lady seemed ok that took the order. So sat outside and waited for about 15 mins mines came but not my husband's. The staff were wandering from table to table people came in after us and my husband still hadn't had his. Went in to complain to see what was taking so long to heat a scone up .about 10 mins later man came out with a cheese scone and says thats what I ordered I said I didn't he argued what happened to the customer is always right then he stuck his hand in it and then took it away. I then had to go back in to be told thats what I ordered eventually we got a scone but my husband didn't want it. Man came back out no apology. So defo wont be back

I speak as I find . We enjoyed our ice-creams : my husband decided to have the biggest , which caused a lot of comment amongst our fellow customers . Mine was more modest and we enjoyed sitting out in the September sunshine although the breeze from the sea was a distinctly chilly . The service was very friendly .

Visited Beaches and Cream on a beautiful hot and sunny afternoon in mid-September for lunch. Rather than drive to the coast we decided to get the Metro, and this eaterie is very close to Cullercoats Metro station. As usual it was very busy. I think this cafe is popular with retired people and possibly locals. We've been coming here for many years and both the service and quality of food is always very good. My one criticism would be that it generally feels a bit cramped when it's busy. I always feel like I'm either perched on the edge of a table or invading someone else's elbow room. Also, if you are queuing up to pay for your order then you're pretty much blocking the only thoroughfare available for staff to take food out to tables / bring back empties and so you need to be weary of cups, plates, dishes etc. whizzing past. I ordered a mozzarella, tomato and pesto panini and my partner had the soup or the day, both excellent. For desert, we purchased two ice creams from the outdoor takeaway window and sat on the bench across the road looking across the harbour in the sunshine. Beaches and Cream has always been the go-to place for a takeaway ice cream and I would heartily recommend the Eton Mess and the Raspberry Reprise if you're tempted. Despite the slightly claustrophobic interior (I guess it depends where you're sitting) the large picture windows do afford lovely views on a sunny day. So, for food and service - top marks. For comfortable relaxing surroundings - maybe visit during quieter periods.

Very good the food is very good you have a little wait but well worth it gets very busy service good staff very polite and friendly will go back when down the coast

After a visit to the Sealife Centre, disappointing for the price and an noisy pushchair crammed cafe, I took my granddaughter in search of something to eat. Beaches and Cream looked like a popular place so we went in. The staff were friendly, telling my 4 year old granddaughter they liked her outfit as soon as we sat down. She had orange and almond cake, which I "borrowed" a piece of...tasty. The warm cheese scone with cheese all the way through not just grated on the top, was the best I have had anywhere. Pot of tea, apple juice, cake and a scone all for under £8, good value. I would love the recipe as I can't make them to save my life. Any chance of getting it???

Just been to this ice cream parlour that also does lunches. It was a very hot sunny day, place very busy, but still made yummy cheese n tomato omelette and omelette for other friends. It was all freshly cooked with coleslaw n side salad. Very tasty. Finished off with freshly made strawberry sundaes n Belgian waffle with fresh fruit, ice cream n chocolate sauce. Staff very friendly, helpful n efficient, eventhough they were very busy. Will definitely visit again.

Had a lovely fresh salad, although the cafe was extremely busy the service was quick and efficient. Tables were cleared quickly and nothing was too much trouble.

Have just returned from a lovely afternoon tea with friends.

Have driven past here often and thought it looked worthy of a visit due to location and outside seating.

We called in here and were attracted by the afternoon tea. The low cost should have indicated the likely quality! The scones were replaced with enormous tea cakes - not sure why - an explanation would have been good. Scones were served to other people after us. The sandwiches were made with bread that didn’t cope with being cut into quarters - so consequently the fillings fell out. Everything else was just stodgy and very sweet - lacking in flavour. The promised refill of tea had to be requested a few times which meant we were finished. By the time it came. The teapots are very small. We didn’t bother with the sorbet that was included as we’d had enough by then. However it was only £12:50 per person.

Stopped of at beaches and cream,as we were walking along the coast to tynemouth priory. Had a very nice coffee and hot chocolate, tea cake and cheese scone. Very busy when we arrived, staff found us a table, and were very friendly and courteous, service was good. Menu looked plentiful, and the food that was being served looked very nice. Very clean. Will stop of again for a light lunch.

My friend wanted to take me for a coffee and as she only lives around the corner suggested Beaches and Cream.

Visited this place on my previous visit to Tynemouth and enjoyed it. This time a lacklustre experience of disinterested staff, unmemorable ice cream and a poor coffee. Shall give it a wide berth in future

Out for a stroll in the sun and fancied something cooling, so popped in to Beaches and Cream but was very busy, so next stop the ice cream kiosk for a extravagant "Malt Teaser and Horlicks".

Quite a find on the front in Cullercoats. Lovely cakes, good service and helpful staff. We even called again for ice creams on the way back on our walk.

Called in today as we fancied a little treat of cake and scones to take back to our holiday home . We had fruit scones and a slice of cherry bakewell cake we got some portions of butter free I asked for jam

I visited this cafe with my husband a couple of weeks ago and was very disappointed. I am in a wheelchair so we decided to go to the back of the cafe so as not to be in the way. We placed our order for Poached eggs on toast with hot chocolate for me and a refillable coffee and a ham sandwich for my husband. The first problem came when a member of staff went past us and opened the back door. The cold and wind was terrible. I thought I was going to be blown away. My husband eventually got up and closed the door (he had to do this 3 times during our visit) but another member of staff came up and opened it again, then asked if we were ok with the door open. When we said no as it was too cold they closed it but said it was boiling in the kitchen. Lo and behold 2 minutes later another staff member opened it up again. This time our food had been delivered and when the door was opened this time the serviettes and packaging from sugar, salt and pepper all blew on the floor. My eggs were tiny and solid when I cut into them stacked on top of 2 slices of toast-like a sandwich ( I think the butter was on the inside) My husbands sandwich was ham between 2 door stops of bread, With the door constantly opening our drinks went stone cold very quickly. We had gone into this cafe to warm up as it was quite chilly and windy outside but left even colder. This cafe needs to improve it's air conditioning in the kitchen and make sure customers are comfortable. We will not be visiting again

My husband and I decided we’d go out for lunch today, I was very unsure what to have, until a young lady approached me asking if she could help, my husband had poached eggs, and I had a tea cake. After we had been served & seated, the same women came out her way to make a conversation with us. (which I think is very welcoming when coming to places like this ). She was full of charisma and definitely put my husband in his place, she had us laughing most of the time we were there , lovely food, great atmosphere & very friendly staff. We will Definitely come back soon!

Whilst walking along the Heritage Trail from Tynemouth to Whitley Bay we stopped for lunch at Cullercoats. Beaches and Cream was a lovely tea room, obviously popular, on the seafront. Everything was home-made and well worth the short wait. We had tomato soup and feta and spinach tart with coleslaw - both were delicious. The service was friendly and the ambiance restful.

Would like to praise the staff today. The shop was totally busy as ever and the team of staff dealt with it extremely well considering the amount of school kids that came for a ice cream today, must of been 120 plus. The two woman were especially nice and pleasant and very apologetic for the wait which I totally understood with the high footfall of custom at the time. The place is always busy and is very well priced for the quality of the food you get. The place is a lovely little cafe/ice cream parlour where many locals and non locals come to meet and chatter and take in the amazing views over the bay into the sea,right on the sea front. If you manage to grab a seat out side on a glorious day there is no view that is better while having a pot of tea and fruit scone.

Ice cream was lovely but the service was so slow. There are much better ice cream places with quicker and friendlier service.

Title says it all really! The wait time for 2 bowls of soup was ridiculous, we has to ask for cutlery once it arrived, and then again for a napkin, and each time the response was unfriendly (which I couldn't understand, given that cutlery is an essential part of most meals...).

After having a walk a long the coast to Spanish city we deciding to give this cafe a visit on way back as it looked more welcoming than the tea rooms at Spanish City, sadly we were disappointed as the service was not up to scratch. After sitting at our table I got up to order at the till, the lady mumbled something so I assumed she wanted my order, I asked for a cup of coffee and she just continued pressing the till buttons without really acknowledging me, eventually got order in but had to wait a while for it to come. The coffee was fine but the sausage butty was not much to write home about. Not bad value overall though and I did really like the premises.

Great place. The ice cream sundaes to die for. Great coffee and snacks. Only minor fault is that background music is constant and played too loud which spoils things a little.

Totally disgusting to charge 2.65 for a small cup of black coffee,you expect to pay 2.00 anywhere (except Wetherspoons) but 2.65 is an absolute rip off,if you wanted a large coffee they charge you 2.95 for the extra water in the same amount of beans,won’t be back plenty of coffee shops at the coast,they also have the cheek to have a “tip” bucket on the counter

Have been meaning to give this place a try for a while now so popped in for breakfast on Sunday morning. They don’t do waiter order service so you have to traipse to the counter to order and pay and then go back to your table to find out the table number and then go back and tell them. Bit of a palaver and taking into account the prices here, it really should be better. My wife’s coffee took ages to come and only did once the staff were alerted to it. My wife’s food arrived a good ten minutes before mine (poached eggs on toast) so she had finished mine even arrived (cheese on toast). Now it shouldn’t be difficult to coordinate the service of both dishes should it ~ every other cafe manages it. Food was OK, but seriously overpriced for the service that is on offer. A big disappointment.

Visited here last Wednesday 6th March just for coffee/ hot chocolate. The ambiance of this cafe is really nice. It was very busy so no chance to take photos, only of cover of menu. Friendly staff, plus you can have another coffee free of charge, mind you I’m not sure that is for all coffees.