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4.0

Based on 2.740 opinions finded in 3 websites

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Nº 2153 in 3395 in Cornwall, Isles of Scilly

Nº 602 of 983 British in Cornwall, Isles of Scilly

CUSTOMERS TALK ABOUT DISHES WITH..musselssteaksandwichpiechickenbeautifulroundcookedoldcheesecrabfishgarlicsaladmust

comment_iconOpinions

Cozy pub for friends, with the view of sea. Good selection fo draft beers, and the buildijg itself is a historical landmark. Over 600 years!

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Raditya Satwika . 2025-03-23

MORE AT Google

Well what a find! I always read reviews before I eat anywhere and the reviews for the Ship Inn were excellent and so I was looking forward to trying it. The menu was imaginative and well thought out, not just your standard pub grub. There was plenty of fresh fish on offer which is what you want in a place like Porthleven. My husband chose Red Mullet , his favorite fish. Beautifully cooked and presented on a fresh celeriac salad, stunning dish. I had the roasted corgette, another beautiful dish, so tasty! We will definitely make a special journey down to Porthleven just to eat there again. A little word about the staff . . . Fantastic!!!

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Jill S . 2025-03-06

MORE AT TripAdvisor

Lovely open fire Great Real ale

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David Rowe . 2025-03-05

MORE AT Google

Wow, this pub can't fail with it's idyllic location with great character inside and out. Loved it

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M AP . 2025-03-05

MORE AT Google

Exactly what you want from an old traditional Cornish harbour pub. Staff SO friendly. Great selection of local beers etc. Amazing food. Our happy place 🍻

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Paul Wayman . 2025-03-05

MORE AT Google

A lovely old pub. Sat by the fireplace for a pint of offshore! Dog friendly too!

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carly Bennett . 2025-03-04

MORE AT Google

Amazing place even on a cold Monday night on Porthleven

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John Daly . 2025-03-03

MORE AT Google

Visited at lunch time. My friends ordered food first. When I went to the bar and asked what could they offer me gluten free they said "nothing" when I said I was coeliac. They couldn't even make me a coffee to drink whilst my friends ate their food. Do not go here for food if you are coeliac. I don't mind apart from the fact that reviews say they offer gluten free options which are clearly not true

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Compass53655991988 . 2025-03-03

MORE AT TripAdvisor

Didn't eat here but had a couple of drinks and it was lovely and busy with happy people. Staff very friendly too and they sell Cold River cider which is the best!!

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Caroline Holland . 2025-03-01

MORE AT Google

Beautiful place with great views

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andrei graur . 2025-02-27

MORE AT Google

Stunning views out of the windows relax and unwind.

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Mark Weeks . 2025-02-26

MORE AT Google

Great pub, historic, charming, great ambience. Went for my wife's birthday, Caitlyn organised something special for her, Beth was wonderful on the night, so cheerful and attentive. Food was excellent - the mackerel pate was super, even better than the fancy restaurant nearby!

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Peter Freeth . 2025-02-24

MORE AT Google

We had a lovely time today. The Ship inn is the best pub 👌. The food is delicious. The service is great , the staff are friendly and warm, the open fire was just what we needed to dry out. The music was brilliant 👏. And such a dog friendly place, jimi choo my chuhawia loved the chips too. We will be back ASAP.

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lisa Rooney-philp . 2025-02-19

MORE AT Google

What a lovely pub. We got caught in a downpour and struck lucky with a table right next to a wonderful log fire. Everyone in the pub was friendly, staff and punters alike. We only had a bowl of cheesy chips but they were delicious and arrived promptly.

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Mary-Jane Rowe . 2025-02-19

MORE AT Google

Amazing pub in an amazing little fishing village

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Brian Anderson . 2025-02-15

MORE AT Google

Got to love this pub. Honestly one of my favourites in existence. We end up in Porthleven at least 2 or 3 times a year and never a visit passes without a meal and a fair few beers at The Ship Inn. Food is always great. Beer choices are alway varied and delightful. To top it off, the staff and locals are always on point to make for a fabulous night.

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Leo Woodboss . 2025-02-04

MORE AT Google

I love this pub! Always a first stop when we arrive in Porthleven. The staff and locals are super friendly and welcoming, the food doesn’t disappoint and the atmosphere is always jolly! If you are lucky enough to visit on a Sunday evening you may get to hear the sea shanties too!

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Natalie Pink . 2025-02-04

MORE AT Google

Really cool pub in a great location right by the harbour. Staff were very friendly and very welcoming would definitely go back again

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_gillian_austin1968 . 2025-01-28

MORE AT TripAdvisor

The Ship is a proper pub on the edge of Porthleven’s picturesque harbour. We visited for dinner with our 3 dogs and were made very welcome. Our food was superb. Hubby had fish and chips and I had the fish pie. Both were piping hot and utterly delicious. The decor is wonderful and worth popping in just to see. Couple that with a roaring fire and a great pint of cider, what more could you ask for on a cold January evening. Perfect!

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Doobles6 . 2025-01-26

MORE AT TripAdvisor

Superb food , drinks, atmosphere and service. Delicious arancini and mackerel pâté . No surprise that it gets so busy. Just delightful !

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Beverly Brian . 2025-01-19

MORE AT Google

Best pub in Britain. Excellent variety of beers and wines. Atmosphere on Christmas morning everything you would expect with the staff in Christmas dress adding to the wonderful experience. Looking forward to next visit to Porthleven. I won 1st prize in the raffle which was a great surprise . Managed to spend more money drinking Doom Bar

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David W . 2025-01-01

MORE AT TripAdvisor

One of our favorite pubs in the area. staff are always brilliant. Most recently went on Christmas Day and the bar staff were exceptional given how busy it was. Food is always good too, is there a better pub to go to on a wild winters day?

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Simon Murray . 2024-12-31

MORE AT Google

Mulled cider was the best. Great harbour pub.

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David Classey . 2024-12-24

MORE AT Google

lovely place to be in when the weather is in. quintessential west country pub. Worth making the trip just for the pub!.

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andrey . 2024-12-21

MORE AT Google

A great little olde proper pub very busy and always seem when popping in for a few pints!

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Rebecca Woodman . 2024-12-16

MORE AT Google

I was served by Gracie an amazing barmaid with 10/10 service it was perfect. Gracie was very professional and very good at her job. I would definitely come back to the pub I the service is as good as Gracie's! She deserves a raise! Caitlin is also an amazing barmaid with amazing customer service. She also deserves a raise!

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Tom P . 2024-12-15

MORE AT TripAdvisor

What a lovely establishment this is. Full of history and character (being built in the 1660's I was informed) and a superb, welcoming and knowledgeable barmaid who hailed from Brecon (I sadly did not obtain her name) I throughly enjoyed my pint here. Quite a unique public house and one I would most certainly recommend a visit here. Thank you for young lady for a most welcoming visit.

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Stuart Archer . 2024-12-14

MORE AT Google

Popped in on a wet and blustery day for a beer and snack. The Ship is choc full of atmosphere and clearly commits to getting involved with the local community . Great range of drinks and food. The staff are welcoming and helpful Lovely location overlooking Porthleven Harbour. Dogs welcome.

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bob Rowley . 2024-12-12

MORE AT Google

Great little pub by the harbour with superb views of the sea. Visited a couple of times as enjoyed the ambience of the place. Great mulled cider served, too.

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stephen scarrett . 2024-12-03

MORE AT Google

Friendly staff for sure but the food was disappointing. Not professional either when you serve soup in a chipped bowl. I felt the need to look up their Food Standards Hygiene Rating and that wasn’t good either. Wouldn’t go back here for food.

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2lemonlover . 2024-12-03

MORE AT TripAdvisor

Sadly the portion of Ham hock pie was tiny, with an inch, if that of gravy. The fish pie was lacking in flavour, and fish to be fair. Lots of money for what it was. The condiment box, was filthy. Both salt and pepper were empty, and covered in mustard or something. When we asked for salt and pepper and said why, a young server came over and didn't even to bother asking us how are food was. Had I the chance, I would have said all of this to him. The bar was busy when we left, and wasn't the right place to air our concerns.

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S Forward . 2024-12-02

MORE AT Google

Visited The Ship Wednesday evening as a family with our 4 dogs. We sat outside in a covered area with heating, checking with the one local in there that they didn’t mind us there with our dogs. Went inside to order and it was buzzing, a real locals pub. A couple of other locals came into the area that we were sitting in and they couldn’t have been more accommodating in the fact our dogs were there. Food was good, ham hock pie a definite hit, along with the burger too. Myself and DIL had the red onion and beetroot tart, which was really nice. The only gripe was that the chef had grated a little orange zest on top of it, which we didn’t really like - but once scraped off the tart was fabulous. Lovely pub, definitely recommend going there.

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turkey03 . 2024-11-29

MORE AT TripAdvisor

We had one night overnight in Porthlevan and the ship was recommended by a friend. We went at 5:30 and the the bar was heaving! We found a table in the adjoining ´smithy’ which is an overflow area for food. I ordered fish and chips and the food that came was not good. HOWEVER, the customer service that followed was exceptional. My food was quickly replaced along with a complimentary very large glass of wine. The lady (who I suspect is the manager) checked in on us regularly. At around 7pm the bar thinned out and we got a table. Roaring fire, fantastic atmospheric and great wine. What else do you need?

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val p . 2024-11-17

MORE AT TripAdvisor

Fabulous food and a great atmosphere, a pub for both locals and tourists. We first came here 11 years ago, loved it then and love it now.

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Pat McManus . 2024-11-10

MORE AT Google

Went out for a meal never been before but found the meal was excellent plus staff were very friendly and helpful with very polite nothing seemed to much trouble would recommend it

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DAVID . 2024-11-09

MORE AT TripAdvisor

What a vibe and the staff are THE BEST

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Jill Bowles . 2024-11-07

MORE AT Google

Hello everyone. Well this public house has always been a mystery to me, never had the opportunity to spend time to visit. It was worth waiting for. The location is amazing. On the quayside with amazing coastline views and the atmosphere with many locals and visitors was so welcoming. The decorations in the pub were authentic and the hospitality also genuinely friendly and welcoming. Great variety of local beers and beverages. The bar area was I'd say Very traditional and compact yet cosy. The food was extremely tasty mine being the Harrisan Sole. Please chef never alter this recipe or presentation. So tasty. The rest of the team had Mackerel, also finished their plates. We were catching up with old friends and joinded in with the pub quizz. Really good host and entertaining. The only small gripe I had was that we sat in the far corner with a lovely view of the entire pub and kitchen and Sadly the smell of cigarette smoke was quite strong. Maybe a temporary ventilation issue. Didn't affect my score but with the eating of such tasty delicate delicious fish, it did mar the experience a little. Please enjoy the photos and videos attached. I would highly recommend any to visit this Cornish Gem. A local to Cornwall !

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BFG . 2024-11-06

MORE AT Google

Great welcome. The BEST in Porthleven! Good beer, good food. Dog friendly, Open fire. Young staff who refreshingly were happy to be there . Excellent lunchtime stop.

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Gary Onions . 2024-11-06

MORE AT Google

Lovely beer and a cosy pub but the bar maid had a conversation with a Welsh customer about how much they disliked the English because the Celts were pushed into Cornwall and North Wales by the Angles..finished my beer and left, wouldn't give them anymore of my money..Stupid, ignorant and childish people.

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Chris Ward . 2024-10-31

MORE AT Google

My favourite pub in Porthleven didn't eat here this time, but food smells amazing as always.

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Rob Wainwright . 2024-10-30

MORE AT Google

Best pub in the world as far as I am concerned. Good beer great atmosphere. Wonderfull location, Friendly helpfull staff

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David Cusick . 2024-10-30

MORE AT Google

I am unable to share a food review because minutes after we sat down, they reported a problem with the Gas oven and hence no lunch time cooking. However, what was being served up as we waited looked quite delicious!

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Mike R . 2024-10-29

MORE AT Google

Brilliant old pub with loads of character. The food was excellent with friendly and helpful staff. I have seen a couple of reviews complaining about dogs and the range of food on the menu, if you're that sort of person maybe try a chain pub where you have a choice of fifty microwave dishes and no atmosphere is a better bet and if it says 'DOG FRIENDLY ' not to be surprised if you see a dog or two.

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PJ . 2024-10-26

MORE AT TripAdvisor

Great old world type pub with lots memorabilia on the walks and roof. We had loaded fries, amazing. Good place to hid out of the wind and storms to watch the waves. Recommend

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S 1 . 2024-10-25

MORE AT Google

Amazing place overlooking the harbour Serves my favourite cider from the bearded brewery Friendly staff and very quaint look inside

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Kerry Spicer . 2024-10-22

MORE AT Google

Superb and very busy pub with a lovely view of the harbour.

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David Martin . 2024-10-20

MORE AT Google

Lovely old school pub with a calm relaxed feel to it. Nice selection of beers and some nice food Great location and view of the bay.

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simon . 2024-10-19

MORE AT Google

Best pub anywhere is all i can say. Again music from Graham Buxton pub pack as it always is when he's there and its nice to see the youngsters enjoying it along with this old timer..

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Peter Wayman . 2024-10-19

MORE AT Google

Lovely pub I didn't eat there but was a nice tradition pub

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Steven Rogers . 2024-10-18

MORE AT Google

Great pub good ale selection and good views over the harbor..

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Martin CZ . 2024-10-16

MORE AT Google

A lovely pub with friendly staff . Thank you to the lady with the pink hat and blonde hair making us so welcome . ALL staff were friendly and smiling .. rare these day. Locals were friendly too . Pet friendly ? Wish we had brought our dog )

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liz2045 . 2024-10-13

MORE AT TripAdvisor

Brilliant pub with great atmosphere and very friendly staff, food was good value for the money.

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Dave Pegrum . 2024-10-13

MORE AT Google

Small menu choice and food nothing special - overpriced too! £19.50 for a burger with cheese? Wine very expensive too! I work in a nice hotel where you would expect to pay more here the prices are similar.

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Williamshalo . 2024-10-10

MORE AT TripAdvisor

Excellent bar serving good real ale. Visited with the small dog and was made to feel very welcome, however beware, you have to navigate some pretty big dogs not on the lead sometimes to get to your chosen seat. Not a problem though.

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Gary Hatfield . 2024-10-09

MORE AT Google

Traditional village pub, lovely atmosphere, great beer and hearty food. I tucked into a crunchy fish finger butty complete with homemade tartare sauce and washed down with a fine local pint. Highly recommended place to visit.

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Stuart Rhodes . 2024-10-09

MORE AT Google

Had a lovely lunch here whilst on holiday. We both had the mussels they were delicious and a genourous portion. The staff are so friendly, hope to visit again before we leave Porthleven.

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Cookiescot . 2024-10-08

MORE AT TripAdvisor

Extremely busy but full of character

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Jax Shaw . 2024-10-05

MORE AT Google

Splendid and great fun. Don't go if you don't like people

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Tony Baker . 2024-09-30

MORE AT Google

Love this place, didn't have any food. However views outside 11 out of 10 and atomphere inside 10 out of 10. Look it is very good.

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Sebastian Smith . 2024-09-22

MORE AT Google

Beautiful pub, great service, friendly stuff, and most importantly there is a beautiful beer garden upstairs with wonderful sea view :)

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An Bes . 2024-09-20

MORE AT Google

Historic Inn. Great range of ales Good Menu Quality food Staff the friendliest possible

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doug kilborn . 2024-09-18

MORE AT Google

Did not have food but we love this place

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Frances Moolenschot . 2024-09-13

MORE AT Google

a fantastic little pub in porthleven, with lovely harbour views and a charming yet clean interior and a well decorated and spacious pub garden on the hill behind it. the service was friendly and efficient and we were given biscuits for our two dogs. the food was both fresh and delicious, between us we ordered the beef burger, and a large and small fish and chips which were all reasonably priced for how delicious they were! overall a lovely place to stop for lunch with drinks on the side, and is dog friendly!

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maddy . 2024-09-11

MORE AT Google

Fantastic little gem of a pub!! Really friendly staff and very dog friendly too!! Really quirky inside with lots of outside space too.food looks amazing but didn’t eat unfortunately

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Menai Pritchard . 2024-09-10

MORE AT Google

You cant not visit The Ship when in the area its a classic Cornish Pub

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Dave Bowden . 2024-09-09

MORE AT Google

Really lovely local pub. Friendly staff. Lovely food and dog friendly.

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Snoozy Goose . 2024-09-09

MORE AT Google

Had a meal and a few beers here whilst staying in porthleven and had an amazing experience! there's no booking in advance for food but we went in and there was available table inside and outside, had a couple of lovely beers there including porthleven's own IPA which was great! and then had a meal which was equally good! lovely atmosphere there too!

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Ben Weeks . 2024-09-09

MORE AT Google

Great pub, good beer. Our favourite in Porthleven

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M W . 2024-09-03

MORE AT Google

Been coming here once a year every year for about a decade and it has never been anything less than brilliant. Staff are friendly and welcoming, beer selection is interesting and local, food is fantastic and reasonably priced. On this visit I had the mussels with nduja and gremolata- best dish I had over my week in Cornwall. We have eaten and drank in many spots across west Cornwall, and even tried out other pubs in Porthleven- nowhere compares!

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Phoebe . 2024-08-31

MORE AT TripAdvisor

Me and the wife walked down to Porthleven and decided to drop in here on a whim and so glad we did. The main part of the pub has a quaint old timey feel to it with currency of all dates and locations on the wall and lots of beer mats on the ceiling. Plenty of seating outside with lovely views of the harbour and the sea. The smithy area looked nice too. Dogs are welcome here and although one of the recent reviews said about dogs barking this wasn’t the case and it’s lovely to see all the dogs. We had the fish and chips with mint and garlic peas. The wife had curry sauce and I the tartar sauce both of which were lovely the chips and peas were fantastic and the fish was superb. As Porthleven is a nice little scenic town it was nice to sit and watch it all from our bench. The staff were friendly and helpful which is always good. We will definitely eat here again next time we are in the area.

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lewis boden . 2024-08-30

MORE AT TripAdvisor

When we are in Porthleven, the Ship Inn is the first place we go. It is in a fantastic location at the mouth of the harbour and the views from all the windows are superb. It is always popular with a great atmosphere but the large number of various sized tables mean there is rarely a wait to sit down. The food menu has a limited selection but there is something for everyone - the food is freshly prepared and tastes great. The pub team members are friendly and welcoming, notably manager Beth, and Caitlin - both of who take an interest in their customers and make time for a chat even when it is busy, while rarely pausing for a break. The constantly changing selection of beers includes popular and less well known local brews, and there is something new to try at every visit. The Ship is a firm favourite of our family, offering a great atmosphere, traditional and attractive location and great service from the best bar team in Cornwall - strongly recommended for a visit.

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david w . 2024-08-29

MORE AT TripAdvisor

Had the best meal this evening in the Ship Inn. The food was divine and Chef Bailey was outstanding! Absolutely delicious.

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Smiffy . 2024-08-26

MORE AT TripAdvisor

We have stayed in Porthleven for 5 days ! Have tried different places to eat and drink here ! But the ship inn,comes out top ! Well done to u all ! Great team work!

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William Bloomfield . 2024-08-20

MORE AT Google

Back to The Ship Inn for lunch for West Country Mussels with Nduja and Gremolata. Just couldn’t miss coming here, whilst on holiday again, given the great hospitality and food we enjoyed when here in May.

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Helena Bowyer . 2024-08-19

MORE AT Google

Fantastic pub, couldn't get a more atmospheric location! Great selection of beers and views to die for out of all the windows!

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Thomas Wallace . 2024-08-18

MORE AT Google

A nice lively pub, the menu is a bit limited especially for children but what they serve is very tasty x

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Gabrielle Ashton . 2024-08-17

MORE AT Google

Possibly the worst Pub meal I’ve ever experienced. Simple food as in their ‘ Steak Burger’ and chips. Burnt with fries covered in salt served on a tiny plate. Dogs barking at each other just about finished off a terrible experience. Do yourself a favour and eat elsewhere if you’re in Porthleven. Sorry but this was just about as poor as it gets.

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Neil R . 2024-08-14

MORE AT TripAdvisor

Nice place great view shame the staff drinking on the job

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Mike Walmsley . 2024-08-05

MORE AT Google

Sadly we didn’t have a great visit!! Firstly, my meal had somehow been missed, therefore everyone had theirs apart from me. Once the issue was sorted and my food came out, the fish was cooked within an inch of its life, and the batter was just solid and almost black. This resulting in the meal being left. Unfortunately we won’t be returning.

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Sam S . 2024-08-05

MORE AT Google

On holiday on Porthleven for a week and on the first 2 days we went around all the drinks places and this is by far our favourite, we have revisited this one every day since we found it! we always sit on a lovely bench above the harbour with a lovely view!! reasonable prices, lovely food and drinks, highly recommend!!

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Lucy Walker . 2024-08-02

MORE AT Google

The staff, the food, the location and the amazing outside seating area are all fantastic. Porthleven Cornwall it's what summer is all about 👍

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Sheri Iredale . 2024-07-30

MORE AT Google

A treasure of a Cornish fishing village pub overlooking the scenic harbour of Porthleven. Very busy in the tourist season but the friendly and efficient staff make it a pleasure. Good food.

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Linda Finn . 2024-07-29

MORE AT Google

Fantastic location, overlooking the sea entrance to Porthleven. Good beer and friendly service topped it off.

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Pete S . 2024-07-28

MORE AT Google

Quirky decor, friendly staff good beer basically what a good pub is all about. Haven't eaten there and gets busy at meal times. Normally try to get there around 2.30ish when it's quietened off.

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Andy Bayley . 2024-07-22

MORE AT Google

Fantastic historic pub with great atmosphere and attentive staff. All food and drinks were top quality! Would highly recommend!

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Ellis Merc . 2024-07-21

MORE AT Google

Absolutely fantastic place. Amazing atmosphere and awesome staff, Caitlin went above and beyond to make our afternoon amazing. Highly recommend a visit.

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Simon Clements . 2024-07-21

MORE AT Google

Perfect setting by the harbour. Characterful main bar with great local beers. Breaded fish with potatoes was one of the best dishes I've had recently. I sat outside and watched folk jump in the bay, but wish I could have stayed to settle in at the main bar and soak it in all day. Top marks.

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Jack Johnson . 2024-07-20

MORE AT Google

Lovely place for food and a drink. We sat outside overlooking the harbour. The small portion of fish and chips was delicious.

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Anna R . 2024-07-17

MORE AT Google

Very nice sole dish and fish and chips.

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Joe Nicholson . 2024-07-17

MORE AT Google

The Ship Inn is our favorite pub in Porthleven. It is a quintessential Cornish Pub with a great atmosphere and really helpful staff who are attentive to the customers' needs. They serve good food and the Porthleven pale ale is a great pint. If you find yourself in Porthleven I recommend you check it out.

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Kev Jelf . 2024-07-15

MORE AT Google

Very atmospheric pub with excellent food and a great selection of beers.

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Balázs Novák . 2024-07-14

MORE AT Google

Right at the edge of the harbour. It's always a lovely spot to pass the day away.

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Gill Hughes . 2024-07-13

MORE AT Google

A beautiful, historic pub serving a good range of local real ale. It serves food too but I didn’t try this. The staff were really friendly and welcoming, there was a good atmosphere and the ale was well kept. There’s an extensive, vertical beer garden with fantastic views over the harbour and the sea. It was pretty busy on a Friday evening but there was still place to sit outside.

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Luke T . 2024-07-12

MORE AT TripAdvisor

Great food and local beer in a lovely location, served by friendly staff. What could be better.

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Ian Homewood . 2024-07-11

MORE AT Google

Fantastic pub. Food is fabulous and always consistently good Staff are friendly and helpful Great atmosphere We are a family of 7

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Janet Burton . 2024-07-11

MORE AT Google

Great food beer and atmosphere..very friendly and dog friendly so mo worries there..well worth a visit..didn't want to leave as we got our feet under the table...

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Peter frost . 2024-07-05

MORE AT Google

Great service and excellent food service was great would highly recommend.

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Wayne Eldridge . 2024-07-02

MORE AT Google

This was our second visit to the pub , but our first time for food, We came at 3.15 for food, only to be told food starts at 5.30 pm ,we had a light lunch in the mussels shaol, definitely worth a visit. We returned for dinner and had four meals with drinks, fish, chicken,lamb, £60 , the 30 minute wait for food is expected with such a busy pub and small kitchen, the food was average, the frozen chips were a tad overcooked, decent choice of drinks though and friendly helpful staff. Would come back for a drink, but not sure if I would have food again.

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John Y . 2024-07-01

MORE AT TripAdvisor

The perfect pub - cosy authentic drinking pub with fantastic food too. The current menu is excellent with a good choice of veggie meals; the mushrooms on toast were superb.

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Charlotte Stephens . 2024-06-28

MORE AT Google

Great service from great bar staff. Great location , well kept ales. What more could you want on you holiday. Don't miss a visit if in Porthleven.

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Kenny S . 2024-06-27

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I have to admit that I am not the person that comments on anything and everything, nor do I ever right a review of my experience. If I am unsatisfied with the experience, I just won't return again. But ... I have been seeing the Development of this establishment for that past 20 years and treated myself quite often to a night or two in any of the corner or best suites ( highly recommend those ) and enjoyed the ambiance and service this hotel had to offer. Our experience: Arrival to the hotel : We planned to have drinks prior to our meal. Found the bar area as busy as usual. With no free seats in sight, I ask the Brasserie manager if we could order drinks in the main lounge, whereas we been told that there normally is service but he has no clue what they doing today. Not answer I was hoping for. The entrance to the main lounge also been blocked off for some reason. Luckily the wait at bar was sufficient enough to pass the time for a table to become vacant. In previous visits, a relaxed table service was offered but not this time for some reason . Guess it’s an informal 5 star service.. , had to ask for bar menus as neither been on the bar or tables to see what’s on offer. ( also no usual complimentary nuts that used to be offered ) Restaurant We arrived early to our Booking at the samphire and were delighted to be able to be seated, unfortunately without any menus. It took about 10-15 min of us staring holes into the warm air, when I lost my patients and had to get up from the table to ask for menus at the entrance of the Restaurant. Yet again it took quite a while for us to order drinks and food as it seemed to be a chaotic service with everyone doing everything and no restaurant Manager nor head waiter in sight ( please note.. all evening ) . The lack of attention to detail was incredible .. table settings with knives to left and forks to right on every table .. just wow - giggle Food and drinks order done. ( ordered a glass of white wine with my mains, which never arrived ).. Drinks arrived what seamed ages. Overheard table next to us complaining about the slow service too, which been given a small apology but no solution to increase the speed of service ( yet again a lack of management ) Noticed the young waiter being unfamiliar on how to correctly present a bottle of wine and opening it, which I thought should be a training standard for a 5 star establishment. not only did he seem untrained, he also dried his hands in a used napkin left on the table next to him where diners just left. The pork belly starter , was below luke warm which was shame as its been rather tasty. I guess if a portion of this size is sitting on a kitchen pass for mere 3 min, it naturally will loose its core temperature, suggestion.. Next time use a cloche! I wanted to point this out to the service but yet again no manager or headwaiter to be seen and the waiters seem too busy to be bothered. Once they did ask if everything is alright, but by that time we finished what we had on the plate ( which is not a lot if you are hungry ) Unfortunately the main course of the hen and the monk fish not been any better and yet again being luke warm. Dessert of the frangipane tart and pineapple been ok, but yet again no attention to detail, as the dessert been bought out without cutlery being replenished prior. Ordered coffee to be served in the lounge, which arrived with no sugar or spoon and had to be asked for separately. When I paid my bill, I mentioned that the wine I ordered with my main course never arrived. No apology was offered.. A "informal fine Dining " experience. 95% informal - 5 % fine Dining. :-( Over the past 20 years I always chose the Headland hotel for its perfection, attention to detail and impeccable service, this time it's not delivered to its promise which is a shame cause that's what I will remember.. Coming from a 4 to a 5 star .. I expected more ( go back to 4 stars !!! You been better then

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4.0

1143 Opinions

location-iconBotallack
British
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Excellent Sunday Roast, generous portions, served speedily by friendly staff.

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4.0

297 Opinions

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4.0

991 Opinions

location-iconMellanvrane Lane
British
outdoor_seating_154299takeaway_154299delivery_154299

Great local pub. Relaxed, clean, never had a bad meal there.