Ship Inn in Torbay - Phone Number, Reservations, Reviews

The attitude of the bar staff was hostile and abrasive. Don’t believe the menu photos. There’s a reason the prices look too good to be true- they are not. Chips are measly side dishes- one later, not piled high. Stone cold. Vegan ribs - cold, sickly gunge thrown at it. Just appalling. Will never come back

Service was slick and always with a smile, steak was tasty and cooked to perfection , desert was yum and prices were very reasonable.

Absoultey atrocious, customer service skills are non existent, food is microwaved. Needs shut down. It was the worst £22 I’ve ever spent

I went for lunch today and i ordered the Old Faithful beef burger with a side salad it was to die for, the burger was cooked to perfection and so succulent the french fries were crispy and side salad so lovely, i passed my compliments to the Chef via Meghan i had a lovely lunch, thanks to Sarah and the team. Caroline

Went along this evening on spec for my Birthday, had to wait for a table, no problem, had to wait for the food, no problem, food was great, very good value and piping hot, Absolutely Marvellous Experience 👍

Came in here a few days ago and wish I'd gone somewhere else to be honest.. My missus had nothing to complain about.. Her meal was fine.. I had a steak and it was as tough as old boots.. Not nice at all... Average food... Better places in paignton to visit..

This is the 3rd time my husband and I have visited this pub/restaurant, each time we have a couple of drinks and a meal. The service and ambience is very nice. The food is lovely, comes out fast and hot. Can't fault the staff and the food... Wonderful.

Sadly ship seems to have gone downhill in terms of meals, very disappointed...meals were very uninviting, shriveled up chicken breast with over done BBQ sauce on top, tiny gammon steak Great staff though.

Was staying at the local Travel Lodge for a couple of nights. The Ship is a ten minute slow walk from the sea front. Great food great drinks outstanding staff. 6 of us in the party visiting. Everything was absolutely perfect.

Had Sunday dinner, dad enjoyed his and his pint of Doom Bar. I had vegetarian Sunday lunch 😋. Great service from Daniel. Great welcome from Sara.

Booked here for evening meal , food was excellent and well presented staff very friendly. A special mention to the young staff member Jack his customer service skills are on another level and his manners are impeccable. This guy is a credit to the Company, no doubt he will go far in life 👏

Waited over a hour for our meal shocking so we asked for our money back , the manager who came over was very sacastic to us saying it’s only been 40 mins , where it was clearly over a hour and many people were saying the same thing at there tables ,we said to her why isn’t there more seat , her reply was she took on one new one , which clearly wasn’t enough staff , won’t be going back and also will contact head office over the sacastic older woman in charge.

Nice location and short walk from beach front. Food was great and the team was good with my allergen issues. Highly recommended

Rude staff, dirty, things missing off menu, app not working. I live locally and this place has just gone down hill more and more over the last decade used to be a great place, cheap & cheerful food and live music good drinks. The owners should be ashamed of what they let this place become.

Ordered 2 hotdogs with chips and a burger and chips. Burger was undercooked and cold, and the hot dogs were burnt one end and under cooked the other with hardly any chips. Total waste of money. Won't be coming back. go elsewhere

Visited today 1/6/2023, this pub needs a good shake up , ordered veg sausage and mash and a hunters chicken,no mash potato which is what is with sausage got chips instead,can believe no mash and no jacket potatoes worst of all gravy like water no taste and cold, hunters chicken was also cold,must be the worst place to eat in Torbay! Oh and toilet could do with a good clean.

Nice pub great menu attentive staff. Steak not cooked as we asked for and my chicken wasn't cooked atall to my absolute horror. Staff quick to address the issue with a free drink and a refund only for that meal, I was expecting a refund for both meals as a gesture of good will to be honest. I wouldn't return. Thankfully I wasn't ill.

Fantastic value for money. I can’t believe the quality of food for the price! Excellent service from Tracey who couldn’t do enough for us.

Great food for the price and kids eat for a pound standard pub food worth the price paid. Would return maybe just not for a birthday they could of made more of an atmosphere with the cake. One of the sparklers had already finished by the time the cake came out.

Went in on Saturday to watch the rugby. Was fast service at the bar, ordered food and only had to wait a few minutes for it to come out.

Service slightly better than has been in the past actually had a member of staff co.e over while we were eating to make sure that everything was okay for us... Food has always been hot and tasted fresh

Absolutely awful place everything was sold out staff were rude do not recommend worst place in Paignton decor is also dated

Very clearly under staffed restaurant, all restaurant tables booked so we sat in bar area, so unfortunately no table check or when our plates were cleared were we asked if everything was ok,food was ok but could of been hotter but with only one member...

Great pub if it had better staff. Don't understand confidentiality. Says it all when the husband gets taken off the lease because he's a drunk. Sinking ship now. Staff are backwards.

My friend and I visited the Ship Inn on Friday the 23rd of December 2022 we ordered the the festive meal of chicken and a mixture of peppers onion and cucumber with broccoli shoots. When it arrived the outer place was very hot and I...

Slightly disappointed with our visit last night Monday 14th supervisor behind the bar quite rude, food was very good as was Stephen who seemed to be doing all the running around.. at 9.30 we were told they were closing asap so we finished our drinks...

Very fast delivery, unfortunately there were no dips with the starters, one burger was missing its onion rings and the other was missing an additional paid for slice of cheese, burger sauce was added despite it being requested to not be included. Phoned the Ship...

Brought the kids in for a treat.. We had a couple of pints and the kids had a meal and dessert.. Cant complain. The kids left full up and happy and our pints was decent enough. We will visit again..

Very disappointed, I used to go regularly, I chose the chicken fajitas, not like it used to be, very little chicken and barely any salsa, guacamole, cheese or sour cream, not sure I'll be returning.

Possibly the worst meal in a pub ever. Went on a Thursday night. Over an hour wait for food which was questionably edible. I should of complained but actually felt sorry for the overworked staff and couldn’t wait to leave tbh. Not typically a moaner...

Told 45 min wait for food was just over an hour. Half the menu is unavailable. Asked for steak medium rare it came out medium well and wes like chewing on an old flip flop but was so hungry and not prepared to wait for...

We have been using the Ship for years now and after reading some of the bad reviews we thought we would give it a go, Sarah welcomed us on arrival and told us straight away where our table was that we had booked only the...

Can’t say anything about the food as we didn’t get to eat! Book last night online but when we got there lots of food was off the menu all the 2 for 10 the sizzling menu and more 😬 I’m not sure what was left...

Went for lunch with friends on Monday, although there was a 45 minute wait on food, it was well worth the wait! Steak delicious and burgers demolished, empty plates went back to the kitchen. We came a couple months ago and wasn’t as good, so...

Just to let you know we will not be eating at the ship ever again what you do is up to you but we will not go again there They made us wait 1hour 20min because they give give priority to delivering then they forgot...

Never been the quickest for service it's now taking over 50 minutes to wait for food while they are busy serving customers for their take-away service. And that's with the pub half-empty. No wonder! Not going back.

Sunday 19th June 2022 17:00 We called up on Sunday morning to book a table for 5 people 3 adults and 2 children 1 witch is still in a pram witch we told them. We then get moved 3 times before getting to a table...

Very disappointed with the customer service, arguments with members of staff, felt uncomfortable, 45 minutes later the food arrived cold, very bland no taste, wouldn’t recommend it 🤢🤮🤮

Such a shame as our first visit, food was lovely. Today was not the case. Garlic prawns were possibly the blandest meal I've ever had, so I ordered mac and cheese (which is what I ordered first visit). Hubby had fajitas which were nothing special,...

Nice pub with an extensive menu. Quite uncomfortable due to the fact they have no air con though. Steak wasn't cooked as I asked and noone came back to ask if everything was ok. All in all good service and tasty food.

Visited this place whilst on a weekend trip. Food was great and was having a pleasant evening, right up until the time I had to clean my own table. Having politely asked for it to be wiped, the cloth and spray were given to me...

Decided to go for a meal with my dad, they was able to find us a table (for some strange reason it was a very busy pub). We was seated and started to order on the app, we both ordered the mega mix grills to...

We visited The Ship for the first time and had excellent service. Food and drinks were all good. One member of staff called Alex was very helpful and nothing to much trouble. The pub was very clean and tidy and had an excellent atmosphere. Parking...

Was staying B and B nearby. Met my friends who live in Preston. Meal was nice and hot and enjoyable. Would return.

I have not been here before and waited for my family to arrive. I was a little concerned at first as the bar staff member when into a fit of sneezing. Firstly over the hands and then whilst pouring his drink she rubbed her nostrils...

Went here for a meal tonight. Fortunately we’d booked a table online as it was very busy. Food was excellent and reasonably priced and service fast. Recommended

Have been drinking in the ship on and off for years. But recently a bit more because an old friend asked me to have a drink with him after work . At first it was good especially on a Monday when it was happy hour....

We were on holiday in Paignton and didn't know the area. Lots of restaurants closed on a Monday so found this pub. You get what you pay for. It was cheap and cheerful. The staff were friendly and service quick. Large menu great value 2...

"Let's book the Ship for our family meal!!!" Sat outside on a warm summer evening, looking forward to a nice meal with family! The young staff members were helpful and obliging. We ordered our meals and we were happy to wait as it was fairly...

We came in without booking, fortunately it was quiet enough that they could accommodate us. Staff were friendly and welcoming, drinks served quickly. Great variety on the menu. Food came out in a good time, a small issue with one of the meals was quickly...

We called in here for a pre cinema meal. Booked in advance, and were looking forward to the meal. Things didn't get off to a brilliant start, were told a 40 minute wait for food, disappointing but acceptable, then told the extensive list of items...

Great meal .Good friendly staff .always come here for family meal. Price is just great .hope come back next year

Booked for my Mums 80th birthday for the whole family. Was more than happy with the whole experience. Sarah could not have done enough for us from rearranging tables to providing a candle for my Mum's cake. There was 28 of us and although we...

We had fish and chips the chips were fine but the fish was not cooked properly and it could of been in the fryer longer shame we been there before and it was better. A WARM SMILEY WELCOME WOULD BE NICE !!!! Barman not friendly...

We went for a meal Mon 18th Oct early evening there was 3 of us all had starter and main meal gammon,surf&turf,chicken &ribs 2 desserts a lovely meal tender steak cooked perfectly everything piping hot very tasty and service fantastic I know there has been...

Glad I hadn't read reviews before going here. Granted we had to wait a while for food to arrive (about 30 minutes), our food was piping hot and absolutely delicious. The service was great, sadly didn't ask waitress her name as she was so efficient....

Used the Ship on numerous occasions as it was nearly next door to the Braedene Lodge we were staying at. Downloaded the app and had no problem booking a table. The staff were always friendly and welcoming and we had no complaints with the food...

We went for a quiet meal. Ordered 2 x steak meals. My GOD. We couldn't eat it. There was nobody to complain to and 1 person serving at the bar. Both of us have been very poorly during the night . Shocking meal. That steak...

Firstly, only one member of staff serving on bar, so had to wait a long time to be served, food took a long time to come but we weren't warned of this when ordering. Food absolutely terrible, child's burger was over cooked the bun was...

Steak nice but more like med well rather than med rare. Onions raw. Wasn't sizzling like they said, just hot metal plate. Staff never came to ask if all ok. Otherwise I would have told them.

We visited as a family of 4 on our holidays having visited other eateries around the area and being disappointed. All I can say is that we wish that we had found this place sooner. Friendly staff, a warm atmosphere, reasonably priced tasty food and...

Some bad reviews recently but we tried it again as locals. Outstanding pub grub. The barman and the manageress where fantastic. Food arrived quickly and was piping hot. Mainly burgers, chicken burgers, BBQ and doubles, onion rings etc. We didn't use the app, we ordered...

Nice pub grub, very good value for money if dining with children like we did, the children menus were perfect and the desert made their day (make your own sundae)

This is at the fifth time we've been over several holidays and never had a bad meal. We've tried all different dishes off the menu and found them all to be excellent . Very good value for money. All food has been served very hot....

Lovely food .Reasonably priced food and drinks. Staff very friendly and helpful .Nice atmosphere. Definitely recommend .

We visited here on a Friday evening and made a last minute booking after we travelled down to Devon. We were seated quickly but weren’t told that we needed to order via the app, so we sat and waited for someone until we spoke to...

I struggled with app to order but got the impression verbally ordering was a no no! I had been told by a friend who had been before to hold my ground in order to place an order verbally. You are asked about tipping before ordering...

Myself and a friend visited a ship for drinks, on our arrival, by chance, we met some people that we knew and subsequently joined them. I was served after 15 minutes of waiting by a very abrupt and ride member of staff called Megan. There...

On arrival we asked if its ok to come in as we had not booked a table and the girl welcomed us in the pub, once names etc was all done for the Covid checks we were then led to table 20 which was fantastic...

The worst food I have ever tried to eat. Couldn’t even push my knife through the steak pie Think the staff should try going to charm school. I know it was a busy night but with the summer coming up don’t think they realize it...

We stopped for a meal here during our holiday in the area. The QR code for the app wouldn't work despite numerous attempts so we ordered via a waitress. There was also initial confusion with one of the servers about what a coeliac was but...

I booked a table to watch the champions league final only to be told when I arrived that I hadn’t not good customer care at all

Very few places to dine in around Brixham so thought we would try this one. Food was excellent, service was good, staff friendly and social distancing in place. We really enjoyed and had to return again before we came home. Will definitely go again

My wife & I dined at The Ship while on our 'first holiday after lockdown'. Booked a table in advance, arrived, & went through 'covid screening', booked my car in to the car park!! - oh yes, didnt want clamping!! We were taken to our...

We went here for a meal on 22nd May, we arrived at 6:30 after booking a table. We were not able to use the sizzling pub app as no signal on phones and no free WiFi. The staff took our orders manually but took a...

Booked in on Tuesday 8th December 2020 at 5pm.We were seated upstairs only 2 couples up there.We were shown to table asked if we had the app said didn't and was told waitress would come up and take order.We waited for 30 minutes then my...

Booked in fine, taken to our table fine. Then had a server instruct us how to use an app while standing there. Why not just take the order? Never had so much stress ordering steak and chips. Ridiculous

My dad's first visit to Devon in 12 months, he has never eaten at the Ship. Dad ordered steak came out on sizzling platter, steak cooked to perfection my dad loved it (he is a fussy eater), compliments to the chef. The Ship adhered to...

we had been here for a drink a couple of times and the food looked ok booked a table on for Tuesday 4 30 it was very busy we ordered our meal it came not long after we then had to wait 45 mins for...

As a family, the ship has been our 'go to' for over 30 years. We have great memories. Not sure what has changed, but in the past 6 months the quality of food has dropped to below acceptable. Dried, POOR QUALITY FOOD, unappetizing burgers, no...

They should change the P of ship for a T. Cremated veg burger, overcooked chicken platter, rude staff and landlady. No return for me

I was going to write a say how rude the manager was and the staff were. But I’m sure by reading the rest of the reviews you will see that this is not a nice experience. Lovely pub... terribly run!!

Lady on the door was amazing, really helpful. We went in ordered our food. I had the American platter the chicken was Luke warm, rack of ribs had the slightest drizzle of bbq sauce on it and the wings was really over cooked and burnt. I showed another waitress the wings and her answer was... eww I’m sorry she took them away and that was the last we heard. My son had a all day breakfast again Luke warm and dry toast with no butter. But wife said gammon was perfect.

I have used this pub for 50 years, and I was made to feel unwanted and in the way by the manageress on the door. Now, I appreciate things are different now and due to Covid 19 there are some necessary restrictions. I made the mistake of arriving early before the rest of my party of 8. I was told that when I booked, I would have been told that the party had to arrive together - I wasn't! I asked if I could just get a drink from the bar and I would wait outside until the rest of the party arrived. No she said, there is a full queue at the bar you have to wait outside. The reason there was a queue at the bar was that there was just one person behind the bar taking both food and drink orders. I was allowed in some 15 minutes later and just had time to get a drink before my party arrived outside. The food was ok but took ages to arrive. I won't use this pub again and when I take my party out again, I will find somewhere where they are polite!

We visited the Ship Inn whilst on holiday. We had prebooked, not very welcoming by front of house staff, seated at a high table ordered our food,food arrived given no cutlery or condiments so had to ask for it, my meal was swimming in water from onions making chips soggy, no checkback from staff, missing sauce from main meal. Not a good experience at all. Wouldn't recommend.

I booked a table at the ship inn on Monday one of the busier days with the help out to eat out scheme going on. We were greeted at the door by a lovely blonde lady (Sara) that told us about the new rules and regulations, She was super nice. There was also hand sanitizer at the door and the bar which I felt was a great thing. She showed us to our table and run through the reduced menu with us. When we went up to the bar to order drinks I had a really nice chat with a young gentle man (didn’t get the name) but he was lovely. Our food arrived in good time we were told a 40 minute wait but our food came in about 30 minutes. Everything was lovely and we all enjoyed it! The staff were all supper cheerful even though they were super busy with other tables. 10/10* would recommend. You may have to wait a little bit for food but that is to be expected on such a busy evening. We were lucky to get a table thanks to Sara the manger.

Children's menu MEAL deal was excellent value nice chicken nuggets and chips dessert was great build your own Sundae..husband had spicy stacked burger well it is what it is. It's a burger..bit dry but he said was ok..my Dunbar pie was bloody awful .over cooked and dry so hard in places disgusting .mash was flaky and dry had to ask for more gravy to try and cover it..made it only just edible ..peas are peas ..barman had no customer skills at all. There was no nice atmosphere in this pub .I'm afraid. A couple of servers were ok...but that's it. Go . The Staff would all benefit from some customer service training. Would not go back there ever...

Visited this pub on the 5th of August, we was welcome at the entrance by a rude member of staff who spoke to us like children explaining the pubs Covid policy , when seated she then gave me and my wife a dirty menu( food stains) and then gave my daughters children’s menus, they are 22 and 17 , whilst she was at least 3 meters away from us . Anyway food was quite decent hot and tasty and good value for money, we then ordered desert and when that came the lady asked us to clear our own table and put our used plates on another table so she had room for deserts on the table, I have never ever been asked to clear my own table in a restaurant this was totally over the top and she made us feel like we all had the virus, l appreciate that new measures are in place but please treat customers with some sort of respect also I wasn’t asked at all about track and trace?, all in all nice food but hospitality needs working on.

We were on holiday on Paignton with the granddaughter. I was very impressed with the covid-19 layout; how friendly the staff were and our meal was hot; and lovely. We were recommended this pub by Jane (from caldicot Haywain). Already planning our next visit. Highly recommend

Went with some friends today, totally appreciate and understand the restrictions due to COVID. However, the lady on the door is nothing short of rude, we were finally seated on 2 tables which was fine, again appreciate the restrictions but it felt as though we were not made to feel welcome. Very curt and again rude in her manner. Talked at by the greeter no more than 2 at the bar to order, however we were upstairs so couldn’t see the bar, went down to be sent away twice, asked to let us know when we can go down, they didn’t!! A long wait for food, which was ok nothing to shout out about. The other staff the waitresses were friendly but looked run ragged. Sorry would not recommend this place at all!!!!

This was our 1st visit for quite a time, since well before lo kdown as we live in Dartmouth. However as I had to pick up new glasses we decided to book a table. Surprised that no staff were wearing PPE however other than that social distancing was fine. We were happy with the service and grateful for the government discount. We will be ba j again soon.

Items missing from plate when asked was told no guarantee I’ve already eaten it. Ordered via the app as didn’t want to stand in queue with everyone else. Not much social distancing going on as they won’t dish your food out but will stand right in front of you with the dinner tray. So all very confusing really.

I was really apprehensive about visiting after the recent lockdown! On arrival I was greeted by Sara and she immediately put me and my family at ease. Very friendly and welcoming. She took plenty of time to explain the new process to us and nothing was too much trouble. Fantastic visit and will definitely recommend and re visit☺️

100% felt confident that staff were observing Covid 19 safety measures. Food was nothing to right home about though , which was more about the quality of the food , not how it was cooked . I ordered a simple lunch time wrap of fish fingers. We live by the sea ,I was very disappointed to get some grey/fish? coated in bread crumbs not very appetising at all. Whoever purchases supplies for The Ship needs to up their game , I will not be returning any time soon.

Well organised, all the COVID regulations adhered to. Staff welcoming and friendly. Not all choices available from on the menu but plenty to choose from. Food vey good, overall an excellent experience

The girl at the door very friendly and smiley. She stuck to the covid rules but nice about it. The food was spot on. First time I've eaten here definitely will be back 10/10 for service 10/10 for food.

Called as we were coming into Paignton for an overnght stay to check that they could acommodate us and we walked over from our B & B for dinner.My gluten free husband had the hunters chicken sizzler, my son and granddaughter had the beef burgers and I had a chicken burger.Food came very quickly, and was hot and tasty, service was good, the staff were welcoming, happy and checked we were happy with our food. It is a chain where you order at the bar and the staff there checked everything for my husband's allergy.Very good value for money, never been to a Sizzler pub before but would go again.

went out for a meal for my mums 70th, the table was ready when we got there but there was only one person serving on the bar which meant there was a wait in ordering, The starters took over 30 minutes to arrive, the food arrived, peas cold, corn cold, chips cold, saide salad served on a sizzing skillet not seperate. We were not checked on at any time duing the meal.. Will not be returning

We love this place! The food is really good and the price is so unbelievable for two courses for us oldies! The staff are always welcoming and friendly. Our waiter Finn was great!

We went there to watch a football match but ended up having a meal as well. Plenty of room to watch the big screen or if you want a quiet area just go to the other end of the pub. There is also upstairs as well. Free parking at the rear but make sure you enter your vehicle registration number on the screen inside.