Based on 64 opinions finded in 1 websites
Based on 64 opinions finded in 1 websites
Opinions
Great roast dinners. All food was brilliant and reasonably priced. Small play area for the children to be entertained. Staff really friendly and helpful.
Nina M . 2024-10-13
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Not very busy during our visit.Staff were friendly enough but not very attentive. 6X ale was in good condition but ales different from website. We ordered one starter (to share) and 2 mains to follow. All 3 dishes came at the same time. Staff not sure why. Food was tasty enough and v good value.Empty plates took ages to be cleared away. More customer focus and better training required.
Ken P . 2024-07-11
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Fantastic pub with very friendly people. My girlfriend and I brought the dogs and everyone was so lovely and understanding. The menu had a great selection, and the atmosphere and staff were great. Highly recommended if in the area!
Adam C . 2024-07-06
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Amazing food , well cooked and superbly presented spectacular value when you compare to prices in the area . Clean . Exceedingly good customer service:)
Sarah W . 2024-06-28
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Not spoilt for choice in this village.. And unfortunately that choice is The Shelly Arms.. Generally a bit grubby and looking unkempt.. Drinks were OK - but based on previous reviews avoid the food.. How difficult is it to keep a place up to scratch ? - shows a lack of attention or care for details.. If there was another option this place would either pull its finger out or close..
Gazzar . 2024-06-18
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It was the first time we had been here. The food is good value mine was about £12.00. Also, although we didn’t try, this time. They have a pensioner menu. It says on the menu that this portions are slightly smaller. But we will definitely be back to try them. If I remember correctly, most of them just were just under £8.00. I have been told that you can pay that for a sandwich in some places.
Margaret W . 2024-06-08
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They hosted the village pensioners Christmas lunch, food and service was excellent, along with entertainment a great pre Christmas event was delighted to have been invited many thanks Bob
Resort43443271676 . 2023-12-13
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Big heads up to The Shelley Arms for coming to our rescue! 12 of us pensioners, (more if they had known about it!) were for weeks without our local AgeUk being available to us, for our regular Friday get together and lunch. Ryan and Andy did us proud and made an area available to us and provided us with amazing Pensioners Meals, which were both delicious and very good portion sizes! We all like it so much there that it will be our go-to place in the future, for any gatherings and will tell anyone who'll listen, all about the friendliness and helpfulness of the wonderful staff there! No age discrimination at the Shelley Arms! Thank you! 🤗 Maureen & the Friday Group. Xx
Maureen P . 2023-09-03
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3 of us went for an impromptu lunch whilst on holiday. No idea what to expect, but we couldn't have landed in a better place! Our daughter (16) is autistic, & we hadn't realised that there was a live singer. The noise was too much for our teen who became distressed, but it took the barmaid, Tania, no time at all to swiftly & discreetly relocate us to a quieter area behind some doors so that the volume was vastly reduced & our daughter could relax to enjoy her lunch. The food here is excellent quality, well cooked & enough to feed an army as well as our hungry cockapoo!! The service second to none, & the welcome even better!! We were made to feel so much at home that we returned for a 2nd time later in the week. Highly recommend this pub, for drinks, coffee or a meal.
Lisa J . 2023-04-15
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I was late booking in for our meal, but the Pub had a slot we could have. Great food served well. Good price too. You are all wonderful. Thank you so much. We will all come again.
Liz O . 2022-12-16
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Visited the pub in between business meetings. Bar staff were very welcoming. Pub very clean with large car park. Thank you
Wimbledon123 . 2022-04-27
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Friendly staff, good atmosphere, food was okay when we went but I think it's changed since then. Huge garden.
EDLENE W . 2021-12-24
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We had a good evening but the food was really poor. Only the middle bit of the pies were edible as the outer bit/crusts were so hard you could not even get a fork in them! There was minimal filling. The pies came with undercooked chips, hard and stringy beans and water thin gravy. I know it’s cheap pub food but it should be edible! Definitely would not recommend.
helpfulone1 . 2021-09-26
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I met up with family for lunch. I was served greasie over cooked chicken wings what where definitely reheated and tasted like dirty chip oil. Definitely a bad chef Clean your fryers you lazy chef
Gypsyjim78 . 2021-06-03
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The BBQ food is the best I've ever had! Really lovely beer garden and lovely staff, would definitely recommend for anyone.
katierS9424ZH . 2021-05-31
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Ordered the ribs and wings, was dry and barely edible, I don’t often leave reviews however the food I would avoid. Could definitely use a new menu or new chef. Ribs were dry, wings tasted reheated in the micorwave. 2 stars for the friendly staff and good local atmosphere. Fantastic for a drink of an evening that’s as far as I would go unfortunately x
watty1993 . 2021-05-11
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We visited on Saturday 24th April, with a warm welcome. Donna served us throughout the afternoon, she was very friendly and helpful and we never had to wait to be served at any point during the afternoon, even though it was very busy, great service! The two real Ales they had on which were Wadworth and Timothy Taylor were kept perfect, very tasty!! After looking at the tasty menu we decided to go for lunch, we had the Chicken Wing Bowl with sweet potage fries from the smokehouse menu, really delicious food!!! Lots of Gluten free options too. Looking forward to returning soon. Thank you for a great afternoon!
Gregorys06 . 2021-04-26
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came here for a meal while in the area, very disappointed, i had the pie which was cold and chewy, and my fiancé had the lasagne which had clearly come from a ready meal packet as there was a large piece of plastic in it. staff were good enough to refund both meals but chef clearly doesnt have a clue. also felt like we were intruding into the "locals" pub, and felt like people were constantly watching us.
thefatpanda . 2020-12-07
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The staff are fab. I arrived just as the food was stopping, the owner kindly still cooked me up some great fish and chips! Much appreciated. 👍
denisecH7215MY . 2020-03-06
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We visited yesterday, Sunday 26th January, for a family get together of 11 The carvery was delicious and 1 member of our party chose off the alternative menu and said the same. Thank you very much for the attentive service and lovely food for our family get together.
382trishv . 2020-01-27
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Greasy fish and chips and arancini that was overcooked and dry and plonked in a bowl of very spicey sauce when it should have been a side dip. Chef had not a clue! Service was reasonably friendly and asked about our food however did not offer apology or refund.
tillywilly2016 . 2019-10-01
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visited for a birthday meal on Thursday when it is a special night for fish/scampi. 2 of our party of 4 had the fish and chips - when they arrived they looked nice but were cold and not cooked inside. The guy said he'd get replacements which was fine. So 2 of our party continued eating - one had the liver which was lovely and one had ham, egg and chips, the ham has lovely but the eggs were fried hard so no dunking of chips. When the replacement fish arrived the fish was frozen inside! He said he would take them off the bill and replacements would be on the house, so they played safe and went for the ham, egg and chips - one had runny eggs the other had hard eggs. Don't think they have a proper cook didn't risk the pudding!
deb g . 2019-05-31
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New to Sussex and often pop in here when out cycling or driving by the share platters are my favourite I have not eaten the Sunday roast here its carvery but always smells devine and is always very busy so best to book Great little village pub for the summer nights coming up has a massive garden!
fayelouiseuk . 2019-05-09
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I visited here one Saturday lunchtime after a fantastic walk with friends. The surrounding countryside is lovely and well worth a visit, not so the pub. The interior is a traditional style pub with TV screens up for the football. Bar staff were fine. i thought i would push the boat out with a kangaroo burger....but to be honest is was so dry and overcooked it wouldn't have made a difference what it was. The food and presentation was plain and a bit dull. To be fair to he pub the others I was with were more complimentary about the food so maybe I was unlucky, but given the choice out there, i won't be rushing back. Too many other places to try.
fishy853 . 2019-03-19
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Large old-school village pub which probably looks better in the sunshine. When we visited on recent weekday lunchtime it was heaving down and as black as your hat outside. Consequently, somewhat gloomy indoors and not helped an interior decor of dark red brick, jet black beams and murky green and brown paintwork. Bit brighter at the more modern end of the pub where a conservatory lets in a bit of light, but we were warned away from that area due to lack of heat. We ended up in the more traditional area near the fire, sharing the bar area with a small group of OAP's and a few workman from a nearby development.The lady behind the bar was pleasant enough, and the menu certainly offered ample choice with plenty of the usual pub grub suspects including a good range of burger variations. Absolutely no complaints with my choice of pie and chips. Nice, big, totally enclosed steak and ale filling with thick pastry all over. Obviously not home-made but well-sourced nonetheless. Accompanying green beans and carrots adeptly cooked al dente, and the little boat of thick gravy was a welcome touch. Chips were fine too - not too big and quite crisp. Even Mrs EPR's hunter's chicken looked carefully prepared and not over-nuked, often a regular transgression elsewhere.Had a look round afterwards and observed a pool table in pride of place at the other end of the bar, plus the rather chilly conservatory which must be the usual dining area when numbers are higher.Quite a locals pub, I imagine, and certainly not flounced up or gastro. Fine for a standard pub lunch; but would be interested to see how it performs when busy.
ElmParkRoyal . 2019-03-16
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We have recently moved to the area and have been trying out local pubs. This pub is so welcoming with a really friendly atmosphere. The drinks are very reasonably priced, with a good selection. We love the pool table and quiz machine too!
951jessa . 2019-02-10
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My husband and I popped out for a bite to eat and had heard good things about the Shelley Arms. We most definitely were not disappointed. Food was hot, fresh and very tasty. Staff are friendly and the atmosphere is lovely.
U3020LJlisab . 2018-11-19
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Good Sunday Calvary choice of three meats plenty of veg not fine dining but very nice Would go back again
BrianInUK . 2018-10-28
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Awful. Booked table for 6, not enough food for our booking, told they had been busy, so we were left with a little dried meat, burnt Yorkshire puddings,8 dried potatoes for 6 of us, cold cauliflower cheese, carrots sitting in water and something thick and brown which was supposed to be gravy.
nikki1st . 2018-10-15
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The Shelley Arms is a hidden jew. Great beer and food at a great price. The bar staff are friendly and great at their jobs
Valalan2463 . 2018-07-09
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Pleasant atmosphere, plenty of space, comfy. Good range of food at good price, and hot. Easy parking Seems odd to have pool table in the eating area.
Pat L . 2018-03-05
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Sunday carvery was very very disappointing. We booked for 1pm but there was hardly any meat available when we arrived. We waited at least 20 minutes for a tiny turkey joint to appear which was all used by first 4 customers. Others had to wait again for next sad little piece of meat to arrive. Joints were smaller than I would cook at home so somewhat pathetic & by 1.30pm there was only the ends of the beef & ham left. Worse still, though roast potatoes were nice & fresh other Vegetables were frozen & green beans were not cooked. The serving dishes looked small & uninviting, & there was only a choice of mushed up cauliflower cheese frozen baby carrots & uncooked frozen French beans. Definitely would not recommend on yesterday’s experience & would not go back for food. Only achieved 2 stars as meat tasted ok. Rest of the meal would sadly only rate 1 star.
X4215DNpat . 2018-01-29
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I have been to this pub several times for a quick drink and a handful for food. There is a varied menu and the food comes out hot, but takes a long time. Theres a good children's play area and they accommodate wheel chairs efficiently. The staff however, are vague and unapologetic when mistakes are made or menu items are unavailable - this has happened one too many times now so we won't be rushing back.
Helen S . 2018-01-25
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Went there last night being the first time for nearly 10 years after we were stopped because dogs weren't allowed in, find out they are now. Before if you had a dog you could only sit on the benches by the car park. Anyway, the Curry and a pint is well worth the money, we will now be going back to try the Sunday carvery
271markh01 . 2017-11-22
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Me reuní con un gran número de amigos y los brazos Shelly siempre el lugar y la comida. Muy buena relación calidad-precio y la comida bien presentada. Los bocadillos eran hechos con buena calidad de pan y no como cosas mas baratos producidos que he tenido en otro lugar. Fue una noche concurrida con dos eventos, pero el personal del bar seguía siendo amable y servicial y sirve eficientemente, así que la espera no fue demasiado larga. El tiempo era precioso, así que hizo un buen uso del jardín de la cerveza, que era agradable y con sombra, hay un área de juegos para niños y tenían un castillo hinchable dos así que a pesar de nuestro grupo de más de 15 niños fueron entretenidos durante horas.
msteel2016 . 2017-06-27
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We called in on for lunch the way to taking my mum-in-law to Gatwick on her return journey home. This is a lovely traditional pub and the food was excellent, accompanied by some good real ale.
kevinfff . 2016-11-14
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A perfectly pleasant ordinary pub. The bar staff were determined to ensure that we were made welcome and enjoyed our meal. Decent pub food at about £8.75 for a main course with large helpings.
Tony B . 2016-11-12
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We made the mistake of running a tab and got totally ripped off - they seemed practiced at it. Food is bog standard.
DubaiCharriot . 2016-11-11
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I visited the pub for lunch following a cycle ride with a group of friends. The staff here are very friendly. We all had sandwiches or baguettes with various fillings. The prices were very reasonable and the food was very well presented. I opted for steak, onions and mushroom baguette which was excellent. We will definitely return next time we are cycling in the area.
Gerry R . 2016-10-06
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Fuimos en un grupo familiar de 6 adultos, 2 niños y un bebé en la comida del domingo. La zona de invernadero era ideal para un grupo grande y no sentimos que estábamos molestando gente más cerca de la zona de bar. La comida era muy buena y el cuidado de los más pequeños entretenidos juegos con seguridad. Volveremos
Moonflower3 . 2016-09-26
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Este pub es un lugar estupendo si tienes niños y incluso si no. Proporcionan un excelente entretenimiento en vivo. Buena comida y un personal muy amable.
Amy L . 2016-09-26
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Today was our first visit to The Shelley Arms as it was close to where we now live. What a lovely lunch, great bar staff and a chat with the chef. Lunch was good with a very varied choice of meal. We will be back, thank you
Jackie O . 2016-09-15
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It may not be a fancy pub but it is quite nice with a seperate dining area and garden with play area and bouncy castle.The staff were very friendly and efficient.We had Fish Pie, Paella and Steak & Stilton Pie which we all agreed was very nice.We will be lunching here again soon.
Kevin B . 2016-07-30
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Arrived bright and early for a brewery training day. Management and staff. Exceedingly polite, helpful and courteous. Lovely venue and gardens.
WayneDurant . 2016-07-11
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Stopped at the Shelley Arms for a business course and have been thoroughly overwhelmed by the whole set up. Gorgeous bar area with separate function room. Buffet lunch with the wow factor and plentiful too. Staff friendly and helpful. Will definitely return for leisure.Thank you
Jonathan J . 2016-07-05
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Had a really great time on Sunday tasting all the sausages and ciders on offer. They had a couple of guys playing music and they were brilliant, singing songs I haven't heard in ages
Luke G . 2016-06-01
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Enjoyed a quick coffee whilst waiting to collect our daughter from guide camp. Landlord was very friendly and the place was clean and welcoming.
Fiona B . 2016-05-31
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Very helpful staff, lovely enclosed rear garden with a play area including slide. We visited on a sunny afternoon in Easter holidays and they had a bouncy castle too. Between us we had a burger, rabbit pie, infant burger & infant sausage & mash. Lovely that they do infants & childrens portions to cater for different ages children. Great meal sizes for our 2 & 4 year old. Burger was delicious and homemade, the rabbit pie was exemplary served with mash & veg. The desserts however let it down slightly, kids had ice cream which was fine but we had a chocolate brownie and banoffe pie both of which were just frozen puds (the latter still being partly frozen)
Katwilders . 2016-04-03
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The annual Jepson family Xmas dinner was held at the Shelley Arms as per tradition and the service was very accommodating and friendly and the food tasty and satisfying. A very good value experience.
Dwortley . 2015-12-15
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Since moving to Broad bridge Heath a few months ago I have been frequenting the Shelley Arms a few times every week! Upon first impressions I didn't think much but as they say never judge a book by the cover! The landlord, Richard and his staff are excellent. They have made the Shelley Arms into a community asset and I always feel welcome every time I enter the doors. Its clean, tidy and well maintained. I have never eaten here so cannot comment or the food side but the beer is always well kept and a good selection of spirits! (Except when there was a bizarre gin in the vodka incident and no one could fathom how as we were drinking the same bottle of vodka prior!)
jaddi703 . 2015-04-19
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Always enjoy our time here, rarely remember much of the walk home which is a good sign! Visit here most weekends & always made to feel welcome. A good, honest community pub.
gregmd1982 . 2015-04-19
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Traditional Pub Food, very tasty and large portions, caters for all, great puds and very reasonable prices. Friendly Staff & Fun Welcoming Atmosphere - and a massive garden with playarea for the kids!! Defo recommend!! =D
Michelle K . 2015-03-30
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Had a fantastic meal for the 8 of us . Chosen from the special Christmas menu. Food was excellent , great value for money and the staff in the bar and restaurant where very welcoming and festive.
Sandrasmith45 . 2014-12-30
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I bought four pints of Peroni and thought I had bought the rest of the bar a drink as it came to over £20! For a pub in Broadbridge Heath! £5.20 a pint is expensive for London, here it is crazy. Pub is fine, music was quite loud for early afternoon.
itswesty . 2014-11-22
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Called in at this pub for a meal one evening last week.My partner and I liked the sound of the cheese onion and potato bake only to be told that this had sold out at lunchtime. Fair enough.I then chose cod and chips and my partner a burger. His burger was fine, but my cod and chips were very disappointing. The fish was soggy and I couldnt even be sure it was cod. The fish wasnt fresh, I think it was frozen. The meal was served on paper on the plate and the mushy peas soaked through the paper, which meant it was very difficult not to eat paper!We then asked for a cappuccino to be told the machine wasnt working.Such a disappointing visit.
West_Sussex_F00die . 2014-10-04
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Warm friendly atmosphere, made us feel welcome for a bday party we booked. Thank u for all the help. Very good venue for parties bbq's etc nice big garden for the kids.
CRYSTALDAN . 2014-08-23
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We held my mums lunchtime 60th birthday party here ,Alex did a great job with the food and has been very helpful with the planning , it was a nice atmosphere and as it has been Newley decorated it has a nice modern look ,it's a family friendly place with a big garden so we could use outside aswell,I would recommend to anyone whos looking to host a party :)
Fairybear22 . 2014-08-23
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Had a lovely birthday buffet for 20 of us celebrating my daughters birthday . Could not of been happier with the kind friendly staff that assisted us in making it a lovely day thank you
Sandrasmith45 . 2014-07-28
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Lovely staff and friendly, very good selection of food on offer to suit everyone. Well priced and good sized portions. Nice restaurant area with seating outside.
Bubbs2014 . 2014-06-01
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A big garden for the kids to play in . We had a lovely meal and our friends have booked their wedding dinner there so we are looking forward to our next visit
Sandrasmith45 . 2014-05-24
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Always very good food!! Very good portions and the steak is cooked to perfection, really nice selection of foods, would recommend a visit
Waynish . 2014-03-11
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Good selection of drinks and wines and the bar staff were friendly and helpfull.We both chose a burger from the new Gourmet burger menu and we were not dissapointed, the food, presentation and service were all brilliant. There was a great choice on the menu all of which seemed reasonably priced. Our food most certainly represented value for money and we couldn't fault it. I would definately recommend the Shelley Arms and I cannot wait for warmer weather to be able to take advantage of the lovely gardens and outdoor seating.
Simba3262 . 2012-05-03
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Popped up to the Shelley Arms after work with my sales team. There were four of us in total. The bar was only busy in one corner (looked like the regular's). We stood there for over five minutes until I had to ask the only bar person to be seen (a woman who had an attitude of I do not want to be here) if we were going to get served sometime soon. At this point she started serving the regular customers already seated around the bar, before ourselves. I voiced my disgust in her not acknowledging us, before we hastily left and went to another pub a few miles up the road.It amazes me that a so called local community pub such as the Shelley Arms would allow some one like that to front the business at any time, when clearly they are not fit for the position. If this is to carry on I cannot see the pub staying open for much longer, if this is a typical welcome offered to local business clientèle My advise. Stay away and spend your money somewhere that appreciates your custom and more importantly your hard earned money.
Ricky666666 . 2012-04-28
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After work, myself and a couple of colleagues decided to go for a drink at the Shelley arms, it was midweek, and was just after 6pm, the pub was not that busy, but after waiting at the bar for over 5 minutes, the lady behind the bar didn't even acknowledge that we were there, even though she could clearly see us waiting.Even just a "Hi guys, we are a bit busy at the moment but I will be with you as soon as I'm free" would have been something, but we were not acknowledged at all!What disappointed us even more, was that it was only her serving drinks, and the locals sitting at the bar were all being served before us.We then decided to go to another local pub where the service and atmosphere was a lot nicer and were greeted as soon as we entered.We would not be in a hurry to visit the Shelley arms, and certainly wouldn't even consider having a meal there.
Ollie-Dog77 . 2012-04-12
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203 Opinions
Warm and friendly staff, great setting with lovely beer garden and children's play area. Our favourite pub in steyning
129 Opinions
Nice enough pub, with a reasonable drinks selection and friendly staff. We visited for a family lunch (on recommendation) and the place is very geared up for food. However, the food is absolutely dreadful: over cooked, bland and (in the case of the bao buns that I had) inedibly dry. Seems very popular, for reasons unknown to this visitor.
78 Opinions
We ordered breakfast at out table and it was delivered quickly with every detail perfectly executed. The food was hot and fresh and really tasty. The drinks were also perfect. I paid what I thought was a fair price and will definitely be returning. You’ll go a long way to find better food in Horsham.
194 Opinions
Unfortunately we felt on this occasion the food really was not up to the usual standard - whitebait over cooked - chips not their usual crispy delicious standard - but everyone has an off day and we said it would not deter us from returning HOWEVER we found out as we were leaving that after 14 years of trading the Orchard is due to close at the end of September 😔 So sad as , as a family some who are no longer with us it was always are “go to” place for a good quality home cooked meal . So what ever the owners plans are for the future we wish them good luck 😋