Shapla White in North Hertfordshire

Been a few times and normally excellent however today the food was bland and lacked taste

The chicken was incredibly dry and lacked any juiciness, while the peshwari naan was surprisingly bland, missing the signature sweetness it should have had. Honestly, it was one of the most disappointing Indian meals I’ve ever encountered.

The chicken was disappointingly dry, and the peshwari naan lacked the expected sweetness. Honestly, it was one of the poorest Indian meals I’ve ever had.

Always had great food and service from these guys. We have had a few meals out, and they have always served up lovely fresh food. Staff are helpful it's also not expensive. They have some offers on mid week

The food arrived cold, with raw chicken, missing items, and a garlic naan unexpectedly covered in chilli. When I raised the issues, I was passed from one staff member to another, only to be given poor excuses. To top it off, I was told that if I wanted a refund, I’d have to return the food first—absolutely disappointing and a terrible experience overall.

Good as good as always. Lovely flavours.

The food here is okay and the portion size is adequate. However, the service is constantly slow, from taking the drinks order to finally getting the bill. There never seems to be a reason as to why? We have been when it’s busy and quiet and still the same slow service.

Delicious food that I have come to expect from Shapla White. Keep up the good work.

lamb biriani, kema rice and a pickle tray. food was really good. Thank you.

Lovely meal, good service, lots of vegetarian options

Iv been going to shapla white for about 8 years now and I'll be hoping to do another 8. Friendly people and food is excellent 👌 😋 👍 jim

Food is always good. I always pre-order but you end to pick a time 30 minutes before you really want your food as the last 3 times were at least half an hour late.

One of letchworths local legends always ordered from here and they don't disappoint. Decided to arrange collection after a quick call they'll happily cater to dietary requirements. Partner very happy with food 😋 will happily answer and assist with menu to suit

Someone from this number rang me claiming to be three mobile then hung up on me rude and possibly scammers

Had a horrible time at collection. Was 30 minutes delayed. The food we did receive wad nice but, there was no Mango Chicken. So one member of our party never ate.

I had the set menu for 2 meal and it is the blandest Indian food I've ever had... like zero flavour and taste. I've never been more disappointed especially as every single element/component was underwhelming 😔

A great little Indian restaurant with a varied menu and food cooked to perfection. The staff are friendly without being pushy

Order arrived 1hr 45m after placed and 35m late from expected arrival time. Was luke warm at best! Will not be returning!!!

Best takeaway curry I have had in ages. Always lovely service.

Lovely Food. Our local and favourite Indian. Recommend.

Very good food. The serice was excellent.

Delivered it early, usually I'd be happy about that, but it was early because they didn't cook it long enough. Chicken was undercooked...

friendly and cozy environment and the food is amazing especially the tikka

Delivered on the minute. Lamb rogan Josh - good, prawn madras - wouldn’t order again. Rice and nan were rice and nan. Thank you, much love, good night.

Best Indian in Letchworth by far..

the food was cold by the time it was delivered I phoned up and asked for a refund he refused so they have lost a regular customer

Excellent food and lovely staff.

Staff are polite, helpful and friendly. Food is excellent and good value Me and my girlfriend favourite Indian. We have eaten in and had take away. I always have chicken jalfeezi and onion bahjee

There of us went and all had different mains, but all looked the same,

Great food that turned up earlier than expected which was a nice added bonus

I always get my Indian takeaway from here. I haven't had any problems with it yet it is amazing food

Estimated delivery time was 35-50 mins. Restaurant took 90 mins. Utter joke.

Fantastic meal. Full of taste and hot when delivered

Asked for spicy but all food was very sweet and very bland. Not authentic indian food at all and delivery was very late called up twice and still had no clue what was going on. Will not be ordering again

The best curry house ive been to in years!

Lovely meal and delivered on time.

As usual the best, thank you five stars

the dinner was tepid and not to nice to enjoy

Ordered at 18:05 and on confirmation of order a delivery time of 19:05 to 19:25 came up. Not great but ok. By 19:30 still not here. Messaged to be told restaurant said it will be here by 19:45. Arrived 19:40 and the driver was apologetic, but not his fault. Then to top it most of the dishes were cold. Haven’t ordered for a while as delivery times were so bad. Wish we hadn’t bothered trying again. Don’t even get a free poppadom or 2 now. Disappointed is an understatement.

Delicious tasty food, friendly staff and excellent value.

Great food, attentive staff, a lovely place to eat.

All things are sweet in taste even mint sauce also sweet

Food as good as ever! One of the best Indian restaurants in the area. Delivery was on time.

Not impressed tonight as no salad or dip was sent for my Chicken Tikka.

Very nice, on time and nice and hot

Food was good although it took quite a while to arrive and they forgot my rice

Didn’t even arrive, my mother tried calling and it says it’s busy

Food was hot, really good quality and full of flavour

My wife and I enjoyed a lovely meal here. We went mid week and had the set neal for 2, which was very well priced & really good! The service was impeccable, will definitely be going back.

Lovely food, arrived piping hot

AVOID ordering takeaway. Took over an hour and a half to receive order which by then the food was barely warm. Rang restaurant to chase up twice as it was 40 mins late from foodhub’s delivery time. Staff member was evasive when I asked him when the delivery driver left etc. and point blank refused to even refund the delivery charge despite the awful late service. I understand it may be busy so in that case, don’t take orders and give false delivery times. Food was below average standard. Won’t use them again.

Best curry I've had in a long time and the Keema rice is amazing.

Delicious curry, absolutely nom.

Very nice meal, arrived on time and piping hot.

The bag containing the food split and my wife's lamb passanda spilt onto our kitchen floor it ruined the evening to be honest a refund for the dish would be nice

First time ordering from Shapla White and most definitely won’t be the last. Food was absolutely delicious. Many Thanks

Always happy with shapla white, firm family favourite

Excellent Indian restaurant. Definitely one of my favourites. Great food. Watch the Chillie Masala (Naga). Great but will blow your head off. 🙃

Would have been great but we got meat samosas instead of vegetable which is pretty upsetting for a vegetarian.

Excellent value for money, hot fresh. Enjoyed every dish

Again amazing food hot will worth every penny thanks 😊

Delicious, hot and good portion size.

Food was lovely but very late, apparently the driver has issues.

They sent me a lamp Tikka when I ordered chicken. I don’t eat lamb at all.

Always rely on this restaurant for tasty food at a fair price.

Great night out with three mates

curry sauce was like gravy no taste.

Food was hot and lovely def order again

Es un excelente restaurante de cocina india. Ofrecen gran variedad de platos típicos de la cocina india. El servicio es excelente. Los dependientes son muy atentos y serviciales. Es muy recomendable.

Quite disappointed., rice was awful, think cooked hours ago and reheated Some dishes did not have any flavour. The toilets were terrible. The curries we had were nice though Would not recommend

We have not recieved our order as yet so I cant comment.

Delicious food and great service

One main course didn’t arrive. Called and asked for it to be delivered asap but it tasted very salty.

It was a little late but bad weather conditions and it was definitely worth the wait. Food hot and delicious! Thank you 😋

Excellent food as always so delicious 😋

Lovely food, delivered within the given time frame.

Called the restaurant after an hour. Said it was on the way, clearly lied, 30mins later called then again. It’s on its way, arrived cold! This was a Monday evening.

Just so delicious, generous in flavour, richness and quantity. Yum.

Friendly, good service, great food.

One of the best currys I've ever eaten.Friendly staff

Chips and naan were cold, rest was ok

Food was very hot and tasty, arrived on time

Excellent meal as usual, generous portions, very tasty and well (not over) spiced. Enjoyed it very much.

Thoroughly recommend this place. Service is exceptional. Visited for a meal with my son. Staff are so lovely and couldn't do enough for us. Please visit if you want a tasty meal with excellent service.

Meal I had was lovely ! Will order again !

We didn't get the food we ordered. Both dishes were in the same sauce despite ordering different ones. Really disappointed as the food in the restaurant was good.

The onion Bargees were over cooked it was like cutting into stone and we couldn't eat it the mains and the side were ok

Never answer their phone to see where your order is

They have changed the "korma" and we really didn't like it.

Food was delicious! Delivered on time! :)

The food was excellent as always, delivered on time. We like Shapla as they have quite a good menu with plenty of choice beyond the common items, and we feel comfortable to explore what they have to offer. Definitely would recommend.

We tried out some new dishes and they were from the Nepali section and were delicious

Excellent service as I requested food not on the menu by phone and they added to my just eat order. Brilliant and great food!

The food was barely warm so had to throw most of it away.wasnt presented well either

This is the 3rd time in a row now that our order has been more than an hour late, the food arrived luke warm, and it appears the portion sizes have been reduced too......unfortunately 3 strikes and their out.....have always loved shapla, but enough is enough this time!!!

Missing items and no way of reporting this. Not able to on line last night or today

We went on a Wednesday when you could get 3 course meal for £12.95. If you had a prawn dish it was an extra £2.95 and I did have Tandoori Prawn (1) for starters. The portions were small but tasty. The 3rd course was coffee or tea.

Very tasty! Hot does mean hot whi h I like.

Food was delivered on time. Some food items not what we expected compared to the same dish from other restaurants.

The best in town by a country mile