Based on 342 opinions finded in 3 websites
Based on 342 opinions finded in 3 websites
Nº 366 in 479 in East Hertfordshire
Nº 18 of 20 Indian in East Hertfordshire
Opinions
A top notch restaurant. The owner and staff are great. Food is excellent!
Mg Mg . 2024-12-11
MORE AT Google
Had a great meal here this evening. Did you know some of the staff have been working here over 30 years!! Lovely place and lovely people ❤️
Keith Crouch . 2024-11-30
MORE AT Google
Great indian takeaway food and delivery!
John . 2024-11-28
MORE AT Just Eat
The delivery was late, therefore I had to call the restaurant. Secondly, the Tandoori Platter I received was not what it was supposed to be. It was a vegetable curry and some leftover meat.
Nasr . 2024-10-07
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Impeccable service, authentic food! If you’re after delicious Indian cuisine then this place will hit the spot! Will highly recommend seeing it’s been around longer than I have and the quality is unmatched
Samira M . 2024-10-02
MORE AT TripAdvisor
Another first class curry, delivered with a friendly smile
Paul . 2024-09-22
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Absolutely amazing curry! I will definitely be ordering again. Thank you Shahenshah! :)
Pip . 2024-09-16
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Pleasantly surprised by a curry from justeat
Tom . 2024-08-29
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Eaten here many times, service is impeccable friendly and professional. There is always reasonable time between courses .The food is authentic fresh,and flavours are distinguishable between dishes. Though toilets require some TLC this shouldn’t put you off. If you are looking for an Authentic Indian meal that is unrushed I would recommend.
caan . 2024-07-30
MORE AT TripAdvisor
Stunning food! Delicious and great welcome from the staff and owner. So much food, we took a doggy bag home. The inside decor needs work. Damp in the ceiling however, the food is more important. We shall definitely be returning.
Linda JP . 2024-07-21
MORE AT Google
I cannot thank the staff at the restaurant enough. When one of my colleagues collapsed a couple of times(not alcohol), they were great in keeping the restaurant open into the small hours whilst we waited for the ambulance. In the end, due to delays with the ambulance, we sorted out alternative transport and got him to A&E, where subsequent tests showed it was an issue with blood pressure. He is now fine. Anyway, a big shout of thanks to all of the staff.
ANDREW B . 2024-07-15
MORE AT TripAdvisor
It is not authentic Indian food.
Lija . 2024-07-15
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A group of 10 of us visited The Shahenshah after a round of golf. The whole atmosphere, staff and food were terrific. I cannot recommend a visit highly enough.
andy w . 2024-07-14
MORE AT TripAdvisor
Food is so dry, flavourless and the naan bread needs cooking. Will never order from here again. Rude owner
Olly roworth . 2024-07-09
MORE AT Google
We had a takeaway from here just now. It was truly terrible. the Tandori chicken was so salty it was inedible and very dry. My husbands dish was also very salty. The onion bhajis were not properly cooked. The one star is for the nice rice. We've ha
Sue . 2024-07-05
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We had a takeaway from here just now. It was truly terrible. the Tandori chicken was so salty it was inedible and very dry. My husbands dish was also very salty. The onion bhajis were not properly cooked. The one star is for the nice rice. We've had lovely meals from here before so I don't know what's gone wrong. I wont be ordering from here again.
s M . 2024-07-05
MORE AT TripAdvisor
The food is amazing, lovely owner. Very clean and the service was top notch!
Alavi Akram . 2024-06-14
MORE AT Google
Great food, quick delivery on a Saturday night. Very happy, will order again. Best we have had locally!
Helen . 2024-06-08
MORE AT Just Eat
Visited restaurant last night - first appearance was that it was in need of new carpets and ceiling redecorating which made it look grubby. However the food and service was exceptional- would definitely recommend.
Dawn S . 2024-06-05
MORE AT TripAdvisor
The food is delicious, it’s important to note, but the overall dining experience is let down by other factors when eating at the Shahenshah. The restaurant is one of Hertford’s oldest and this shows when you’re seated inside. My friend and I were placed towards the back of the restaurant close to some storage of cardboard boxes and the decor is bleak. I was irked by the staff asking for a tip. While I was intending to add a tip to my payment anyway, I was mentally calculating how much to add and the waiter challenged me for not adding service charge, which I considered rude.
Louis Bone . 2024-05-22
MORE AT Google
Haven’t been for a while, but I’ve been coming to this restaurant since it opened in 1987 (I think…?) The food was delicious and the service very good. My only gripe — the gents’ toilets leave a lot to be desired. Overflowing sinks, wet floor and ‘that’ smell. A better hand cleaning station wouldn’t go amiss either.
Andrew . 2024-04-28
MORE AT Google
Terrible experience If you want to wait 2 hours for mediocre food go to Shensha Absolutely terrible experience 15 of us 7 teens didn’t even take a drinks order for 30mins then they are too busy sending Uber eats orders out the door to care for their restaurant clients Food was served at 9pm when we sat at 7pm Food was meh lukewarm Did complain in the restaurant no care at all was given so yeah avoid
Sarah Jones . 2024-03-25
MORE AT Google
Worst restaurant I have ever been to.
James Elgie . 2024-02-20
MORE AT Google
the meal was hot and good delivery.
Carol . 2024-02-13
MORE AT Just Eat
There are better places to eat and the staff aren't particularly helpful. They seemed very put out that were were there but added a service charge on without asking. Sticky carpet and dirty toilets too.
r c . 2024-02-11
MORE AT Google
beautiful delicious definitely order again
gemma . 2024-02-01
MORE AT Just Eat
Delivered promptly, delicious tasty food!
Lynette . 2024-01-27
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Order updates need to be improved
Adam . 2023-12-30
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Food great ,decor lets it down a bit
Danny Lowe . 2023-12-25
MORE AT Google
delicious high quality food and great delivery
Paul . 2023-12-20
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Really delicious, high quality food
Elizabeth . 2023-12-19
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Mediocre food, with some helpful staff and some not. Felt like they were living in the past and needed to have a bit of a rethink on quality of food and on customer service, and not to be so pushy.
Drdk1 . 2023-12-03
MORE AT TripAdvisor
Staff are welcoming and engaging, the food is fresh, tasty and good portion sizes, nice atmosphere, comfy seats. Great evening 👍🏻
Lucy S . 2023-10-27
MORE AT TripAdvisor
We had a lovely meal last night and the staff were very friendly. Would recommend if you’re looking for a contemporary Indian meal. We’ll be back. Thank you.
greggya3 . 2023-10-21
MORE AT TripAdvisor
The food was outstanding, and the service was fantastic. Everything was so flavoursome, and really good value for money too. Highly recommended, and will definitely be back!
Lloyd Crowley . 2023-10-06
MORE AT Google
Wonderful meal, good spice balance. Great staff, friendly polite and professional. Really enjoyed our food. Would recommend and will definitely return. Thank you!
Rosemary Bolton . 2023-09-24
MORE AT Google
Wonderful meal, good spice balance. Great staff, friendly polite and professional. Really enjoyed our food. Would recommend and will definitely return. Thank you!
Choochoochaboogie . 2023-09-23
MORE AT TripAdvisor
Food was fantastic but the service wasnt great in my opinion.
Chris Glazier . 2023-08-26
MORE AT Google
Very good quality, much better than others on just eat - i should know i have tried most! Well done
Rob . 2023-08-20
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Mixed reviews reviews for this restaurant. Was quite a busy night so the service wasn’t great. Ordered popadoms which were a bit soft, not the best but the pickles were generous. Went to the toilet and straight away I could smell mould, looked around and I can honestly say it put me off the restaurant straight away. I always believe if you have clean toilets so will the kitchen but this was not the case. They really do need to deep clean the Loos. Drops coming from the ceiling so the floor is wet which is prob causing the damp issue. Overall the main food was nice but I kept thinking is the kitchen dirty. My first time here so not sure I’ll go back. Sorry guys. It doesn’t take much to keep toilets clean.
HertsDebstravel . 2023-08-07
MORE AT TripAdvisor
Super fresh and tasty food as always! Highly recommended! 😊
Sue . 2023-08-05
MORE AT Just Eat
Come on, guys. You're so much better than this - normally early. I'll give you benefit of the doubt, this time but PLEASE, in future, if my order is going to be late for whatever reason, at least give me a call to inform
Adam . 2023-07-14
MORE AT Just Eat
Consistent dishes and always helpful staff who want to please. Always willing to cook to your preferred spiciness.
Barry C . 2023-07-09
MORE AT TripAdvisor
Great Indian food as always, thanks
John . 2023-07-07
MORE AT Just Eat
We were informed of the slight delay, so that was ok!
Andrew . 2023-07-01
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A great culinary delight recommended
Sean Butterfield . 2023-06-16
MORE AT Google
Nice curry delivery was on time will order again
David . 2023-06-09
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Great food, very nice venue, but pricey !
steve murray . 2023-06-05
MORE AT Google
Lovely dinner as usual! I've been here a few times and the staff are lovely! The food is great and tastes so fresh! The poppadoms are to die for! Good music too!
Amy Ellis . 2023-05-01
MORE AT Google
Don’t order online. Turned up 2 hours 20 mins later, despite ringing to chase after an hour. Apparently they don’t check their system ….don’t have an online service on your website then!
JW . 2023-04-15
MORE AT Google
Spot on food and delivered bang on time with a smile.
Christopher . 2023-04-07
MORE AT Just Eat
Really good take away, great quantity and quality, the best Indian takeaway in Hertford!
Olivia Weller . 2023-04-01
MORE AT Google
This is an old favourite, from when I lived in Hertford. Maybe a little bit worn for than in the past. Food was lovely, and service efficient. The only downside was, on a Saturday night, it was VERY noisy, and some of our fellow diners were behaving disgracefully, which sadly seems to be the norm in Saturday night Hertford :-(
Paul Foster . 2023-03-27
MORE AT Google
Ordered a long time in advance and selected a timeslot. Chased after the slot was missed by over half an hour. Eventually arrived an hour late, which disrupted the evening. Apparently only one driver working on the night, but this was not communicated beforehand to explain that the order was likely to be late etc. Food was very good, but was eating far too late in the evening.
Peter . 2023-02-18
MORE AT Just Eat
First time here and it was amazing. One of the best in Hertford. We were a party of 12 and they were very attentive, service was excellent. Our server was so friendly and funny, he repeated the orders since we ordered a lot of food. The food was so good, fresh and the right amount of spices. No one in our party complained about the food, everyone loved it. The naan bread was lovely. Everything was excellent. The servers went above and beyond for us even though it was busy. It is expensive but well worth it. Would definitely 100% come back.
mhar20 . 2023-02-11
MORE AT TripAdvisor
We've been coming here for more than 20 years and the food is always excellent, the staff are so friendly and welcoming and its great value. This is not your average Indian restaurant as it has more choice, the food and wine are excellent quality and Mr Miah is such a great host. They are also so accommodating and provided fabulous food at home for my 60th birthday party which was just fabulous.
Martin W . 2023-02-06
MORE AT TripAdvisor
Best curry restaurant in and around London. Make sure to order the lamb Bhuna and prawn delight. Beats the stale popadoms and dry meat you get in most central London curry houses…..we’ll worth the visit.
Nigel Fung . 2023-01-27
MORE AT Google
Rice was stodgy and unpleasant, chicken was tough, not flavourful and uneventful
tammy . 2023-01-01
MORE AT Just Eat
Fantastic curry house. I have been coming here for many years and am always impressed with the friendly welcome and great food. The green murg curry comes highly recommended if you like olives.
Tom Gibson . 2022-12-28
MORE AT Google
Actually impressed this time around. At 9pm they catered for our group of 11 in spite of us not booking. Food arrived within 20mins of ordering. Prices v reasonable. Nice service and atmos.
Christian Appleford . 2022-12-22
MORE AT Google
Great Indian food and delivery. Thanks!
John . 2022-12-14
MORE AT Just Eat
Nice meal, but the restaurant is far too noisy for an enjoyable catch up with a friend. But my biggest bug bear was with an an astronomical £6.50 for a coke. That sir, is an absolute first for me and is a complete rip off. Pubs, bars and restaurants need to be more mindful of the non drinker and not fleece them is they are the designated driver. For this reason alone, I'll be giving this place a wide berth in the future!
Dunk B . 2022-12-10
MORE AT Google
Food was cold upon delivery won’t be ordering again
Mark . 2022-12-02
MORE AT Just Eat
Fantastic Indian food, friendly delivery by Jason. One of the best Indian takeaways in the area. Thanks!
John . 2022-12-02
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Prompt delivery and great food as always. Lamb Madras & Chicken Phatila 👍
Kenny . 2022-11-22
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My go to Indian of all time. Never had a bad meal here! Food always so fresh & tasty & the staff are always so welcoming xxx
Julia Clews . 2022-11-16
MORE AT Google
Stale /soggy poppadoms, rubbery chicken, watery curry sauce with no flavour and to top it off everything we recieved was cold. Very disappointed as this used to be my favourite restaurant. I won't be ordering from here again.
Michael . 2022-11-12
MORE AT Just Eat
Was really looking forward to a curry from Shahenshah as have not had one from here in several years. Unfortunately it will be another few years before I order again. Although the food quality was good, it needed to be heated up as the food was 1/2 hour late. Took 1:40 in total from ordering to delivery (after I chased the delivery).
Mark . 2022-10-29
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A late evening dinner, we were satisfied in every way, excellent environment, very kind and friendly staff. Advise. 4 of us ate, good price.
dalila cuccuru . 2022-10-26
MORE AT Google
Good service as they forgot a naan bread but sent extra really quickly. Good response. Lovely food. Good sized portions. Will definitely use again!
Jenni . 2022-10-24
MORE AT Just Eat
Starters good but when my sashlick arrived it as tough as mutton, perhaps it was mutton! Everything else was ok, I think it was not as good as the last time I was there, a while ago now.
colinbC8792PN . 2022-10-20
MORE AT TripAdvisor
Magnificent Indian restaurant! Fantastic selection on the menu, all prepared by excellent chefs. Great customer service and tasty food in a very nice atmosphere. Highly recommended.
Si Doughty . 2022-10-17
MORE AT Google
Best Indian restaurant I’ve ever been to. Excellent service!
nick 19 . 2022-10-15
MORE AT Google
Great food and delivery service.
Mary . 2022-10-01
MORE AT Just Eat
Waited over 2 hours for a delivery the second time running! The staff just lie and keep saying the order has left the restaurant without actually checking! Poor service, very rude. Avoid this restaurant l
Luke Woods . 2022-10-01
MORE AT Google
Is was nice but there was lamb in the chicken tikka and the rice was hard
James . 2022-10-01
MORE AT Just Eat
We ordered and had confirmation at 610 for meal at 8pm finally delivered after phone call by 840. As far as I was aware the set menu option one (minimum two people) for £21-95 seemed the rightway to go as it appeared to be offering mixed starter a bread and rice to share and two mains. I rang because I said one of the mains was missing and got told you have to order two, I said I did they said no it's £2195 each but even if that was my mistake the promised naan wasn't included. Staff on phone totally uncaring even when I explained we had some time ago (pre covid) eaten in restaurant and left disappointed and this was a second chance for them. AVOID
Broxie . 2022-09-30
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Delicious Indian food and generous portions definitely felt like a treat!
Michelle . 2022-09-27
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My favourite Indian. Perfect hot fresh ultra tasty food every single time!
JULIA . 2022-09-25
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Left popadoms out of the order
Andrew . 2022-09-23
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Delicious hot food delivered on time
Katie . 2022-09-21
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Just very happy with the whole service- t/you
Alison . 2022-09-08
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First off, no issues with the service at all. The staff were attentive and kind. They even packed up the leftover food and gave us some extra rice so we had enough. And gave us a recommendation for a vegetarian restaurant in Angel. All of the f6ood was good, some of the food was great. I feel that they really shine with their off the beaten track menu items the Chicken Phatila and the Village Style Begun were both delicious, well spiced and had a chili heat that added to the dish without dominating. The Lamb Pasanda was nice, but on the blander end of Pasanda's. I would definitely recommend as a place to go in Hertford and would come back. But I'd push you towards their specials.
Robert Norton . 2022-08-20
MORE AT Google
Got one of the dishes wrong, ended up with (what i think was) a Lamb Balti instead of a Duck Masala. whatever it was, it was very nice, just not what was ordered…
Peter . 2022-08-06
MORE AT Just Eat
First time I had been here, and when I walked in I was a little unsure as it was empty (we went at 7pm) and the decor was tired. That said, as soon as the food arrived, it was incredible - you could taste the freshness of the ingredients. We ordered a selection and everything tasted varied and had a depth of flavour that you don’t often get in curry houses. Genuinely so impressed with the food. Excellent! Would come again.
lucymU6534XZ . 2022-07-29
MORE AT TripAdvisor
I ordered sag aloo as the side and received Bombay aloo. It was still nice but would have preferred sag aloo.
Ben . 2022-07-01
MORE AT Just Eat
First time using them and our meal was absolutely gorgeous. Piping hot. Well worth it. We would definitely use Shahenshah again.
Alison Cap . 2022-06-11
MORE AT Google
I eat here near enough every week or at least twice a month for the last 15 years, and i can personally say that this is by far the best Indian restaurant in the entire area! (KING PRAWN DELIGHT) 🤤 I’ve NEVER heard a bad word about the food, it’s TOP CLASS if you know your food. People that write some of the reviews here are just talking bs! You won’t find a better Indian in Hertfordshire period.
hammertime147 . 2022-05-05
MORE AT TripAdvisor
First time at Shahenshah and will definitely go back. Great location in Hertford and usually looks like tables available at short notice. Had the mixed starter for two, lamb passanda and lamb jalfrezi with garlic naans plus rice - all very tasty and generous portions, with good amount of meat! Couldn't finish it between two of us so got to enjoy the doggy bag the day after too!
GurjitD42 . 2022-03-23
MORE AT TripAdvisor
Absolutely delicious. Been a family favourite for years now, I keep going back!!
Tas X . 2022-02-10
MORE AT Google
Food not bad, service left wanting. Gluten free was a guessing game
Matt . 2022-01-28
MORE AT Google
On the day beautifully seasoned lamb chops (which needed time to be cooked) and Movepic strawberry ice cream... has left me leaving feedback and looking forward to next visit. Special nod to Miah who was very hospitable and staff whose efforts were to support a positive experience!!
sarahmyopinion . 2022-01-17
MORE AT TripAdvisor
Hate leaving reviews, but food was nearly an hour late, and cold on arrival, cannot even say warm as it was cold! Will not order from here again
Andy . 2022-01-08
MORE AT Just Eat
The staff were very rude to us…the food was ok, but not enough to compensate for the staff who were very rude to my husband, and then to both of us as we left the restaurant. A very odd experience.
593bernadettec . 2021-10-16
MORE AT TripAdvisor
Really friendly staff , helpful with the menu choices,the food was of very high quality and Would really recommend this place to eat
Diane W . 2021-09-22
MORE AT TripAdvisor
The food was good - not amazing - but ok. But the stars are for the service. It took forever to get food to our table. Despite being booked in for 5:30, we did not get our food until at least 50 minutes after we ordered. And I believe that was only because we asked where the heck it was. We had a later appointment to get to, so in the end some of us had to leave to get there so we didn't lose our table. It wasn't busy. It was just bad service. Would I return? Nope, sorry I wouldn't.
Piggy Pine . 2021-07-29
MORE AT Google
Avoid - Chicken served was off & suffered diorea the next morning. Others at the table complained of bland & stringy dishes.Informed manager that chicken was off & was offered a different dish Tol
SKIPPY71 . 2021-06-17
MORE AT Google
Very good food nice atmosphere and the hospitality was good, shame about the state of the gents toilet (really messy with paper all over the floor) despite this we will be back.
Nick S . 2021-05-27
MORE AT TripAdvisor
great atmosphere but needs to improve on the food
Bhavin Koruvail . 2021-03-06
MORE AT Google
Great food as always, Well done these guys continuing to serve the local community in these difficult trading conditions
John Coyle . 2021-01-20
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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39 Opinions
As I approached this venue I couldn't help but see front window completely smashed in and boarded up this should have been a warning sign to stay away. I ordered a biriani and a prawn corma and pilou rice costing £26.00. When I got food home there was not meat in biriani and 4 small prawns.in corma . After complaining I went down next day and asked for refund but they refused. They said that's all you get in there portions. So I went opposite to a proper Indian restaurant just to try their food and the difference was amazing. STAY AWAY FROM THIS BISMILLAH THEY ARE A RIPP OFF.
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Certainly the best flavoured South Asian restaurant in Ware. Food is always excellent. We've found the service to be pleasant, efficient and polite. It's a shame that it's overshadowed by longer established restaurants and therefore is less busy.
297 Opinions
Very disappointed with our visit ok Friday, some staff were very rude and couldn’t even smile or give eye contact. Waiter threw my cutlery down on the table and ignored my husband when he asked for a drink. Starters were good but the main biryani wasn’t flavourless. They only bought 1 side curry instead of 3. Portions were a good size though.