SGT Pepper Pizza And Grill in York

Great fried chicken & kebabs, cooked as requested, good delivery times & friendly drivers. Desserts good too. Back on form - Cheers.

The best Kebab place in York. We've been ordering here for a few years and never disappointed. Delivery is quite far to us at Beetle Bank Farm. Food is awesome and delivery drivers always friendly and on time.

Second time my food has been late and lukewarm,the lovely lady who delivered food said it should've been in a special bag to keep it warm but it wasn't (not my words) apparently I was the last delivery,it was 25 mins late, not good enough, not happy

What a shame this place has gone so down hill, a simple burger seems like a major task. Awful place don't bother wasting your money go somewhere better

Lovely lady delivered.. very nice and polite .. food was good

Whilst the food was nice, it wasn’t worth the price and it took longer than an hour to arrive on a weekday evening. This place used to be my go-to takeaway, but they’re just not as good as they used to be.

Items missing from my order that paid for and swop chips for onion rings

sent wrong items again! items missing still no refund!

Took an hour to arrive, donner was so thin you could see through it and the portion size wasn't the usual either... Sauces, chips and salads we're fine aside from that.. Disappointed as usually have all-round great food from here. 🙃

30 minutes later than originally told so 1hr 30min waiting time. food was lovly burgers maybe needed a couple more minutes but other than that everything was OK 👍.

the best pizza place in York. I've been ordering from here for more than a decade.

excellent pizza, super fast delivery, and wonderful service

Most of it was really good apart from the bread which was too hard to eat

Absolutely fabulous as ever. Thanks guys. Amazing

As far as takeaway goes this is the best I’ve tried. Fried chicken was spot on and good pizza don’t change

Normally good service but ordered large kebab and a medium and both were the same size

The kebab and chips were cold but was nice

the pepperoni pizza had about 8 bits of pepperoni on it!! really stingy portions won't use these guys again will stick to our regular takeaway!!

We are regular customer of SGT Pizza and ordered pizza twice a week but from the last two months, Pizza was coming soggy but thought to give chance given it happened for the last couple of order but today, when I again ordered the Pizza and chips, it came soggy. So i waited and complained today and asked the delivery boy to stay but when we call sgt, they were so careless, seems like their ego was way bigger than any customer satisfaction' as he is selling 50 pizzas every day so he dont dont care (this is what he told us on phone) so and instead of apologising he started to argue.. he was not ready to accept it and being rude to us which is not acceptable....very bad experience. This is my last order and my other 15 friends which order every week.

love the food from this place. never let me down. generally delivered earlier than expected.

my food was cold but normally it isn’t i love SGT pepper just wish my food was warm, still nice food

Lovely people always so friendly, lovely food too!

I had delivery, so not sure about the atmosphere, but the pizza was very very nice, loaded with toppings, very pleasant surprise . Recommend!!!!

Refused to deal with allergen questions. Don’t comply to basic standards clearly!

New to the area food was quick for delivery and well priced and nice to eat

Absolute joke, ordered from here hundreds of times for years with no issues, tonight we ordered 2 pizzas, told 45 minutes as usual, 2 hours later and 4 phone calls on, no food. Told twice the driver was 5 mins away, then told he delivered to number 55 (doesn’t exist on our street) then told it was actually taken to number 5, (again doesn’t exist on our road, we are 54 where they have delivered to loads of times for years) Finally we just asked to cancel for a refund, the response was ‘ok we’ll refund you, bye’ Shame really, think we’ll be looking for a new local! An honest answer would have been nice!!

Quick service, friendly staff .

Fantastic and reliable takeaway! Absolutely love the garlic breads and hash browns here. Perfect for a week night treat.

The food is normally nice tonight however the chicken was hard, and overcooked.. it looked dry and crispy, like it had been kept warm for ages. I would not serve food like that to anyone. Very disappointed 😞

Class food. Ordered on their website then went and collected. Hot, delicious, and service was top class. There’s a reason we keep going back and it’s not our closest takeaway either.

Food is absolutely banging every time. No delay in delivery and food always still hot. Portions are decent- huge!

Tried ordering twice from here chicken and chips and both times they've rang me back to say they've ran out of chicken. Sorry but what type of place runs out of chicken and won't cook anymore? It's a takeaway!! Will not be spending money here again. Customer lost.

Honestly I don't usually have a doner kebab but since having one from here it's the only place I will have one, great service and food. Definitely one of my go to places!

Mozzarella dippers was the nicest I have ever tasted. Pizza was very nice however didn’t expect the jalapeños. The chicken wrap is to die for. Hash browns wasn’t great but the rest of the food makes up for it

It took a hour and half to bring my food and I only got a burger and chips and by the time I got my food it was stone cold and never mind forgetting sources

Ordered two kebabs which arrived 40 minutes early, not good if you had plans in the mean time! Firstly the pitta was not grilled and the meat was just laid on top, not the best presentation. Also there must have been turbulence between the shop and our address because there was sauce splattered all around the bag in which it arrived in! We’ve had pizzas from here before which are faultless and will continue to get but in regards to kebabs we won’t be having them from here again!!

We absolutely love our food from here but recently things haven't been the same. BBQ pizza with BBQ sauce on top rather than the base on two occasions and the wrong burger sent this time. The food is great. Reading of notes and orders, not so much!

This is the quickest delivery to ever arrive at my house. Took only 20 minutes to come after ordering. Food is delicious,still warm and just amazing. Reasonable prices and good customer service.Really recommend this place 👍🏻.

Myself and my son always choose SGT peppers when we are getting a takeaway! Fantastic food and always amazing service,

Great service, food is tasty and reasonable prices!

Very poor service. I spoke to staff on the phone as I had a missed call and was told that my delivery was outside but the address they said was my work place. I told them that it was meant to come to my home address so he said he was sending the driver to my address with it. 35 minutes later my food still hadn't arrived so i rang back again to be told that the driver was down my street and that he hadn't been to my work place with the order. I checked the food whilst on the phone to them, which was luke warm. The driver stated it wasn't cold but wasn't hot so they then told him to give me my money back rather than re doing my order (as promised if it was cold) as the driver said it wasn't cold so they think it's OK for me to pay good money for a luke warm pizza! I will never use this shop again!

Ordered about 10pm and arrived within the time limit we are the other side of town and the food was still hot, my partner ordered calzone and said it was the best ever we order occasionally from here as it the other side of town I got the chicken and cheesy chips and couldn’t fault the food would fully recommend

Good taisty food. Friendly team filled with plenty of energy. Nice menu selection.

Absolutely disgusted I placed an order for delivery at4.30 and it arrived at 18.15 for while trying to explain to the driver wear I live fulford so not a hard one to grasp the food is cold and after a complain about this I get told to go somewhere else next time disgusting attitude from the staff at the restaurant

Great tasty food and always delivered on time and hot. We order the doner kebab and the chicken tandoori kebab. Best I've tasted in Yorkshire so far. Big portions.

Ordered a couple of pizzas for collection, a chicken and sweet corn and just a standard margarita along with some cheesy chips and a couple drinks and everything was perfect! Even got a free garlic bread for spending over a certain amount! Staff were all really polite and helpful, will definitely be going back and recommending to others!

Lovely roadside take away and we had pizza for three of us piping hot fresh quick service too and parking outside too.

Love their pizzas but their fries are dry

Yes! We ordered the spaghetti bolgnese with chips which was lovely! And a really nice doner kebab. 2 carrot cakes and Yes it was delicious food which arrived piping hot and really quick delivery. One of the best takeaways I have had in a while and great menu choices too

Excellent food .fast service five star plus

Delicious fresh hot pizza, very fast delivery, food piping hot,Friendly staff. would highly recommend

Ordered a Chicken Kebab. A Tomato garlic bread. Excellent food quality. Very tasty. I have eaten in a lot of takeaways in York at this is up there in the top, if not the best. Great service too.

Russian roulette. Loyal customer who can attest the food is really nice however, the chances of getting everything you order are slim. Food often arrives half cold. Took them over twenty minutes to send out the remaining parts of our order tonight at which point the food we did get was clap cold. Sent the food back with the driver and haven’t heard anything back. Customer service is shocking Will never use again. Sick of them mucking orders up and ruining what should be a treat…

One of the best takeaways in york

Lovely food always hot and on time. Very happy with the food really nice and tasty. Deffo recommended. Yum!

This has been my worst experience with them yet. I ordered barbecue wing from them before and it came as actual barbecue wings. But for the past two nights it keeps coming as just wings. When I called to let them know that it wasn’t what I ordered he tried to tell me I had a bad night. Very bad customer service and worst service

What a place amazing food and friendly staff👌

Received absolutely disgusting service tonight! Been using this takeaway for years and won’t be using it again! Placed a £40 order- called the store after an hour to be told the food was just leaving the shop. Still waited some time for it to arrive. No way did the food just leave the shop! Every meal was dry, cold and inedible. Spoke to the shop as was missing sauce from one order and to complain about the cold food. ( the sauce never arrived like they said it would) I was told the owner was too busy to speak to me. The rude person on the phone said “ he didn’t care what I had to say” hung the phone up and said the manager/owner will not speak to me. Absolutely disgusting how takeaways can take peoples money and not deliver food up to standard. DO NOT ORDER from these rude ignorant people!

ordered food tonight and had to wait longer than usual, only to find the food barely warm, never had reason to complain before as food is top class normally, but tonight it was very disappointing, my order of wrap was just warm, and my wife's burger was greasy, the bun was breaking up and the burger was warm not hot, this should not be as the shop is only 10 minutes away, and took nearly an hour to be delivered, tonight i am very very disappointed, YOU HAVE TO DO BETTER GUYS.

i always struggle with takeaway's locating where i live; whether that be deliveroo, uber eats and just eat. With these guys it was a very straightforward drop off as well as consistent good food and quality. they always deliver in good time and deliver amazing food and for this reason itll be my only takeaway choice in York

I had a veggie pizza with feta cheese and it was one of the best I have ever tested

Food was very pleasant and delightful they also deliver faster then the delivery time that is given. Such a wonderful delicacy in york would highly recommend this takeaway.

Great place, the best take away in town, delicious food, diversity in the meniu, fast delivery and low prices

Don't order food for delivery. It's hardly edible, greasy piles of cheap ingredients and it takes a very long time to arrive.

Great take away shop,fantastic food,fast delivery in time,most recomended.

Great Takeaway. The only one I use as they are responsive and respectable with your order. Highly recommend.

Fantastic takeaway, such amazing friendly staff who cater to your every need. Food was fantastic, on my last visit, I got a calzone and chips and was all fresh and hot. Best takeaway in York. :)

The pizza they serve is very tasty and made to a good quality. I had stopped ordering ages ago but decided to try them again.

Tasty pizza, delivered only just warm so would have given 5 * if it was hot

First time we tried here. We live just outside of York. Delivered on time. Pizzas, jalapeno/cheese dippers, Torpedo Prawns and chips. Bottle of lovely Merlot and a free garlic pizza. Great food! Will definitely order from here again. 🙂

Good when done as asked but when you ask for sertain things like ketchup/mayo on chip as asked in notes then get plain chips once again not looking good guy's one more slip up i'm going else where!!!

Great food and staff. Very reasonable for quality delicious food. Love it here.

Ordered a take out for delivery, was told 45 minutes for delivery. It arrived an hour and a half later stone cold and inedible. When I called to complain I was told that they would give us a discount next time which was unacceptable. I went down to the shop to arrange a refund and return the cold uneaten food. The gentleman was extremely rude indeed, shouting and ranting in my face whilst sticking his fingers in the returned food. Also no social distancing evident in the shop or from the delivery driver. I understand that due to the current situation with covid19 people are under pressure but this was just unacceptable behaviour.

I live local and have tried many but will always go back to my good old local! Staff are friendly, efficient service and great food! Especially pizza!

This place has become my regular, I have never been disappointed with the food. Good quality for a great price and an impressive amount of choice; the parms are particularly good. Lovely customer service too. I would definitely recommend Stg peppers

Ordered from here Friday night delivered to hotel which was great, best pizza I've tasted in a long time will order again next time I'm in York

I find it to be the best chicken wrap in York Staff are lovely, food is great and not a bad price

Ordered my takeaway , driver turned up , I gave him £20 for an £8 kebab , he had no change ! I mean really ? Driver asked me to pay him and he’s bring the change back later when he’s passing , called the takeaway and and spoke to someone called Alli , allegedly the manager, who thought it was perfectly okay for his driver to give me my change when he’s passing , I mean really , not once did the manager apologise or offer an alternative, in fact was quite rude Let’s see if he’s rude to my face when I’m passing next week or even if Alli is the manager

We live in strensall and order from here as they go the extra few miles to deliver to us, we love there food and it always arrives hot much hotter than our local take aways. Fabulous fresh and tasty food thank you for delivering to us :)

Walked in on way home order took 30 minus and counting absolutely awful. Nobody aknowledge me and just pissing about will review food later

Used to be my go to takeaway years ago. still great when I visited last weekend . Great service value and quality

Pedido desde aquí por primera vez esta noche, pero también será el último. Pensé en ir por el estofado de verduras "nuevo" (como se dice en el sitio web). Cuando se entregó, me decepcionó descubrir que dicho 'estofado' consistía en una carga de frijoles con algunos trozos muy asustados de cebolla y champiñones arrojados a una 'salsa' a base de tomate muy acuosa. Sintiendo que me habían estafado un poco y que había pagado más de 5 libras por básicamente un plato de frijoles, llamé por teléfono para decirles que no estaba contento con mi comida, no esperaba un reembolso y no lo hice. Mencione uno, solo para que un miembro del personal muy defensivo lo hable demasiado abruptamente y enumere repetidamente todos los ingredientes que entraron en el guiso y me habló como si fuera un niño. No volveré a ordenar desde aquí otra vez.

Delivery driver pressed wrong doorbell to my flat, recieved a phone call from the shop where I was told the driver would come back, waited another 20 minutes and nothing had arrived. rang the shop again to ask for a refund instead of getting cold food, was called a liar down the phone saying the driver had pressed my doorbell and it was my fault and I wasnt getting my refund and they would throw the food at my flats front doorstep and take a photo to prove it had been delivered. Went to the shop to ask for my refund where I was told I could either have the cold food or a 40% refund and no food. DISGUSTING CUSTOMER SERVICE AND SCAM ARTISTS DO NOT ORDER FROM HERE!!!!

Nice clean place, lots of variety, tasty food.

extremely friendly. Ali should be proud of his team and the food he delivers. We order here often x

Always go here have done for years it’s by far the best in York. Staff and delivery drivers very friendly and always go the extra mile....wouldn’t go anywhere else

Gorgeous food and they think of everything worth their menu!

Got 2 pizzas and cheese was sweaty and disgusting so obviously old and out of date. Wouldn't recommend to anyone

Got to Doner kebabs a pizza onion rings and chips well worth it's money it's a local and handed to get to

shocking food wont eat there again

The delivery was alright but the food's pretty bad.

Didnt once look to see if my card had been accepted for the overpriced pizza i was about to be charged for.. because it was declined ha. But what a nice tasting pizza, i was quite impressed. I hadnt realised my card had been declined till i got back in my car and saw the txt from my bank. Lets just say, i could see dust in my rearview as i put my foot down and laughed.

Good value and friendly service

The pizza is good quality but not good for requests. I rang in advance to see if no cheese was an option but once the order arrived there were no changes

Good food and first class service

One of the best takeaways in York. The food is very nice, the staff are very friendly and it fair reasonable price.

The food was great, there’s a large range of items including Ben and Jerry’s which is just what we needed after a hectic trip in from Belfast. Pizza, chips and ice cream 😂 Staff is friendly and the website is easy to navigate and order from. Delivery man was very kind. My only suggestion is more sauce on the margherita pizza. I’ll order again!

Quick service , very nice meals ♥️😀 Amazing Donna pizza tonite , tasted lovely,the guys who work there always have a smile,so welcoming, definitely Recomended 👍cheers Ali

I've been ordering from these guys for around a year now and not a single time can I complain. Always fast delivery, always hot hot and always tastes good. Menu is very very selective. So much to choose from. Just about to order now lol

Usually I've been relatively happy with the food and service from Sgt peppers for a while but tonight our food was dreadful. I literally, took 3 bites from my food and refused to eat it. When I let them know that my food was like it had been just taken out of the fridge they said "You can decide not to use us again if you want", I replied "ok, i won't" then the phone went dead.