Mcdonald's Restaurant in York

Staff was friendly and service was quick

B&M Middleton Not Open 9th November 2024 St George Retail Park Leeds There Might Be Temporarily Closed

Me and my family went to the McDonald’s and when I went to order we also order 2 extra chips and we also go two chips with me and my wife’s meal and they didn’t give us the 4 chips that we ordered and it was not happy with the service We didn’t expect that to be bad we expected to be good or okay.

Chilly cheese stack was cold and had no sauce, mcchicken crispy was dried out , chips were ancient like cardboard. Avoid going at the end of the day. Threw it away, inedible. Normally a McD fan.

It took almost 2 hours since I ordered. Every time I checked, the estimated delivery time increased. And when it eventually arrived, the food was lukewarm at best. Very disappointed.

I ordered the small Oreo frappe for my 11 year old child at designer outlet and I was stood waiting for 20 minutes while the orders placed after me were being served. Not only this but from what I could see some workers were stood there distracted, while others where trying to pick up their slack. This was an extremely unpleasant experience at McDonald’s in designer outlet and I hope I don’t have to experience it again.

Don't know why this was listed this time. I visited Fishermans Wife next door, I did not visit Macdonalds

Walked past it, Google sometimes you presume too much.

Good Mcdonalds. Large enough to get s wheel chair in and positioned with out stress, staff are really helpful and friendly.

Was missing an item, again!! 2nd occasion this has happened.

Picture this, Sunday afternoon and the wife is out. You decide to treat yourself to a cheeky burger. You pop in your order at 12:10. You eagerly watch the estimate and excitement turns to horror as the time keeps creeping up, you can’t find any help or a way to talk to anyone. 14:45 and the food arrives, you’re so hungry you don’t care. Then you realise, it’s all cold, probably been under a heat lamp for 90 minutes. Sadness overcomes you, at least the drink will be ok?

Despite it being late and the food being slightly cold and the McFlurry being a bit melted. The fact that the driver went out of his way to call me to let me know that he was going to be late made it completely fine with me.

Very disappointed with the service. Food was all cold and half an hour late.

The food was cold I didn’t have a straw with my drink

Popped for a quick snack and service and food excellent.

HBH Friends Reunion: The food Hall is an excellent place for a friendly meet up. 10am and there are plenty of available tables, facilities are clean. Plenty of options to eat, McDonald's always providing a swift meal service. There are now digital ordering machines, I avoid these! Having a food allergy I need to confirm ingredients. The assistant was very helpful and reassuring.

HBH Friends Reunion: The food Hall is an excellent place for a friendly meet up. 10am and there are plenty of available tables, facilities are clean. Plenty of options to eat, McDonald's always providing a swift meal service. There are now digital ordering machines, I avoid these! Having a food allergy I need to confirm ingredients. The assistant was very helpful and reassuring.

Food was cold. All of it. Delivery time kept increasing in minutes. Very unhappy

My order did not arrive although i answered text messages and tried to ring the delivery person yet they did not answer my call for directions. Im not happy and would appreciate a refund as no good delivered.

Nuggets and chicken burger never came with our order , the delivery bag was open and as i checked the bloke didnt hang around and drove off

ordered and only the drinks were delivered no food!

McDonald's is instantly recognizable with its striking big M.

Food was ok not hot Luke warm fries really soggy So disappointing

I ordered a bbq bacon crisp wrap which is labelled up what came However when I bit into it. It’s not what I ordered , garlic mayo sort of sauce and chicken

Wrong order. Just eat drivers completely incompetent

Missing items on order and took ages

Took 12 minutes just for a Fanta and nothing else, tastes flat aswell. Service is never speedy here whenever I come and staff always look scruffy

Not happy I order some fries and they wasn't any

Chips cold! McD’ s never as good as eating in restaurants.

once again things missing !!!!

Cold Rubbish fries. Overpriced Junk food

Sarah,the lady upstairs, customer care assistant was pleasant ,polite and professional.

Don't want to rag on the low paid, but if I place an order, the label is printed off, then at it should match. Could do a lot better.

In a busy outlet shopping mall and stopped in for breakfast. Never had a McDonalds breakfast roll before. Not as good as a full English but would have one again. Tasty, filled me up, and the coffee was good as well. Will call in again sometime.

Typical fast food outlet, reasonable selection of vegan and vegetarian food.

Food was cold and we were missing all of our dips. Not happy.

Just your average McDonald's! Does have a longer wait because it was so busy, but the self ordering kiosks were plentiful so we could get ordered quickly. The order was correct, I did have to ask specifically for Milk for the tea though. The food was warm and the fries were good. Definitely not the best McDonald's fries and could definitely do with more salt but not the worst either! While we went there were "Winning Sips" competitions where each drink resulted in the opportunity to win prizes, which was very fun! Not sure if we were just lucky but felt like we won quite a few prizes! Most notably £5 which was very good!

Normal standard for an egg mcmuffin

The food was disappointing, they for got my sauce

Food was ordered via deliveroo. It arrived cold and disappointing. I contacted deliveroo and they agreed to compensate.

Very quick and easy. Got a breakfast deal . Nice and hot

Food arrived absolutely freezing and coffee was spilt everywhere there was none left in the cup. Arrived 2 hours late.

Great little mcdonalds, everyone was friendly,fast service and this one has great chips and the mcnuggets were perfectly cooked .

Tables were cleaned regularly and floors swept but there was a large queue for the meal to arrive as there was no table service.

Ok place plenty of seating food served as quickly as the staff can

Arrived on time. Food was a little cold but still edible. The happy meal toy was missing which put a downer on my sons 'treat tea', although a folded up happy meal box was added to the bag 🤷‍♀️

Food was cold yet again don’t know why I bother ordering maccies online always comes cold!

Order was recieved 3 hours after I ordered, delivery driver was very apologetic mind but having no option to cancel my order I was stuck waiting until the food actually arrived

Very slow food luke warm at best always forget something off the order Staff always look feed up

All the foods are cold 🥶 including the burger and ice cream.

Nice Drivethrouh and good service

Only ordered a large meal and waited over 2 hours for cold food and a flat drink different to what I ordered.

2 hours and 15 minutes late, food completely cold and soggy, ice cream completely melted to liquid inside bag dripping over other food items making them inedible. I expect a full refund, this service is absolutely appalling. Hopefully this can be rectified easily.

2 hours and 40 minutes wait for the food! Couldn't eat it as it was stone cold nearly £50 on food the bin

To say we live a short drive from outlet shocked how cold the food was!!! Apart from that first time ever we got what we ordered! As been ripped off so many times & not getting money back had stopped ordering from just eat

Thursday afternoon 19th October when we visited this branch of McDonald's which is located in the Food Court of McArthur Glen Retail Park. Found it all rather impersonal, we queued up at a self-ordering screen where we ordered and paid for two flat whites and two cheese burgers. While one of us waited to collect our order the other one found somewhere to sit in this vast space which was virtually empty. When the order was ready it was handed over without the member of staff saying a word. Think that this is the first time that we have ordered, paid for and served food without a word been said. When served the burgers were tepid and the coffees were average, certainly not up to McDonald's normal quality coffee.

No chicken nuggets big disappointment for my son Time was extended as no driver for ages

The delivery driver was too busy on the phone to notice my drinks had fallen over in the bag and spilt coke and had disappeared before I got the chance to say anything

Designer centre very busy, don't usually eat there but I was hungry. The food was really good and the service was efficient.

It was cold the fries and bacon double cheese burger. And the chicken nugget happy meal not as fresh and as hot as I’ve had before so disappointed

Cold and yet again only part order arrived. This must be the 5th time i won't be ordering again

All food tasted old and was all cold

I did not get my Medium Fries with my meal

I did not get my food very angry

Perfect Thank you Very polite attentive delivery driver

Very poor quality not ev n warm fries were reheats and some of the menu unavailable as is usual

Visited last Friday, very busy it took ages from ordering to getting the food, my partner went elsewhere to eat , he got his food and pretty much ate it by the time we had even got ours, the server gave us one BBQ sauce between 3 of us and when I asked for more she didn't seem very happy and ended up throwing one onto the floor. Food was ok, apart from the mozzarella share box which tasted like they'd been left on the side for hours.

Did not receive any 9f my ordered items, order is showing delivered but no delivery made

It's a maccies, does what it says on the tin, serve quickly

Sent wrong item !!! So now I have food I do not like which I have paid for !!!

Little girl didn't get her food she autism she never stopped crying

2 hours from ordering it came. Missing drinks and other food items. Absolute joke.

After lunch in Pizza Express and a walk round the Designer Outlet we decided to go to McDonalds for a McFlurry. It is years since I had been . Fortunately my son navigated the ordering and we had a lovely ice cream desert. Very good value for money.

I askbfor worm pizza slice gat one that was far from warm and was dry and taste old

Drink leaked nearly a mouth full left not acceptable

It's McD's,what more can you say. The foods ok, service is ok (sometimes) It fills a hole. It is what it is

Went on bank holiday Monday very busy lucky to find a table

The food we ordered was piping hot.

Very busy. Ordered one meal for my daughter and we got it before other people who had been waiting for longer.

Dear McDonald l ordered chips well not just burger if come over them

Went here for breakfast, can't fault the food or drink. Very clean and modern branch. Only (slight) downfall was trying to find it in the retail park 🫤

Service is shocking, got to ask for milk n sweetener n wooden stir sticks, the reason/too many being taken!! (Pathetic).💩🤬

Good fast food, clean, great for the kids

Every thing was fine just temperature wasn’t hot just warm but still enjoyable Thank you

Always always always get our orders wrong so longer use McDonald’s

We love McDonalds but the bugers & sausage & egg Mc muffins are never hot as a Retired Cook this does worry me

This was within a food court. Fast service. Usual well done food and clean. Can't go wrong usually with McDonald's.. clear indication of effective management and well trained staff.

Was actually a nice mcds, staff friendly n food was ready quite quick

Quick service and the Mcflurry is lovely and creamy!

I work at rituals in the designer outlet and ordered some food off the app however it said there was an issue on McDonald’s end and to give them a code when I got there unfortunately for the poor lad who was serving me nothing came up when he tried searching and so I was there for 10/15 minutes trying to connect to my 5G or a Wi-Fi network to see if I had been charged for the order. Service in the outlet is atrocious so I had no luck. Eventually we found my order and they told me it had been paid for and that everything was fine. I’m giving 5 stars because of the patience of the staff despite it being a horrible and busy Saturday and although the lad who was with me was serving customers in between me trying to connect to any Wi-Fi or 5G network, he didn’t leave me to try and work it out for myself and really tried his hardest to find the code the app had given me and to help me out. Thank you.

Hot tasty nicely prepared and well presented food by a Staff who are polite and efficient.

Not the best of food but it was filling basically its just a grab and eat in-between shopping. If I'd want good food I'd have gone to a restaurant. Will use again when I'm in a rush and hungry

Poor service. Looked rushed and not enough staff. Large que waiting for food and to be served

Food still wrong even though requested no cheese as I'm lactose intolerant

Why is the ice cream machine never working? I only wanted a McFlurry.

SPLENDID. the best £21 if i have ever spent, and that it the whole truth. MUCH LOVE TO ALL STAFF INVOLVED in the creation of me and my beloved late wife’s order. May you all have a blessed life.

Always check food as I had Mode on my buger buns

What a terrible experience I just had. I ordered breakfast (a bacon roll) and the bread they gave me was mouldy. When I returned it the worker didn't say a word to me, no apology, no "I'll get that replaced for you" just gave me a dirty look and threw it in the bin asking for a new one. When they threw the new one in my hand, again without saying a word (despite ME thanking THEM for it) I realised they got the order wrong! These younger workers need to learn some manners.

It was very nice, food is always up to "there standard" but depending where you go a lot of the macdonalds restaurants are very un- hygienic.

Took over 29mins for order to be ready , other customers were getting there’s first , when ask about it , food was eventually slammed down , arrived cold , & was only a quarter of a cup of drink , don’t think staff fault , they was very stressed place is badly organised , won’t be recommending or visiting again