Burger King in York

a burger king with no burgers went today for a burger and no burgers only selling chips and drinks someone is due a telling off for not ordering more burger so did not order

Closed 30 minutes early no sign or anything saying why. Just eat drivers arriving to the location to collect multiple orders, with staff inside ignoring them knocking on the door. Tried calling the location as well but the 'line was busy'

It's disappointing, especially for the price

So glad Burger King is back after the fire. Best fast food burgers by far.

Since this store has reopened its clearly been managed well, amazing food hot, and very helpful staff would recommend friends and family visiting this place

Bit scruffy, needed a team member to take charge on the cleaning

Dry bread, clearly the management needs to teach the young staff how to stock rotate and maybe a lesson on what bread should feel like. Burger King, Clifton Moore, you've let me down massively. It's absolutely shocking!

Food was ok. A bit more expensive than McDonalds. It's all self-service ordering, so I have only given 3 stars for service. Atmosphere? There was nobody there!

Food was cold and chips missing from the order.not good

After this BK has reopened the management have clearly organized it very well. The restaurant floor was clean and tidy, service was very fast and easy going. As a side note to those who want to hear it, the melt burgers are a bit depressing so just go for the nice ones.

No milk shakes and no cheese on whopper hence 4 stare 😆 😜

Food looks good on pictures but a lot smaller when you get them.

Wow those prices are high, not worth the money. But worryingly the clifton Moor branch was filthy

It's a burger king. Unhealthy but quick. That's it.

It's been quite a few years since I last visited any Burger King, but thought I would give it another try. Absolutely loved it. Still wish they still did the mushroom double Swiss.

Restaurant was filthy, only discovered this after ordering or would have turned around and left. Haven't been to a Burger King in a long time, will not be coming back. Ever. The food is over priced, the service was shocking and the restaurant was filthy.

Great service with good staff always willing to help had a problem with the vouchers they just sorted it out

One of the better BKs. Ample parking. Not too busy when we were there but plenty of seating.

Whopper whopper whopper whopper, junior double triple whopper. Flamed grilled taste with perfect toppers I rule this day. Lettuce, mayo, pickle, ketchup it's okay if I don't want them.

Ordered a bbq burger and a double cheese burger. My wife has an intolerance to bbq sauce. Makes her stomach really bad. Burgers arrived clearly marked. My wife opened hers and took a bite and finding no bacon looked at burger to discover they had mislabelled burgers. Mine clearly said bbq on it. Opened mine and sure enough it was the cheese burger. When complained all the manager would do was to replace the burgers! How does that help my wife?! Not going there again.

Gave me the wrong burger for my take away.

Nice new store after the previous store burnt down 🤣

The food is probably the best Burger King I have been to in years. That is why I keep.going back. The drinks are refill as you wish and I find it an easy relaxed place to eat out once a week. Highly recommend it to anyone from lone dining to family outings.

Ate here for lunch yesterday with my partner for the first time best experience I’ve had to date it was early the restaurant was quiet spotlessly clean it’s surprisingly nice in there we ordered the chicken royal it’s refillable drinks by the time we had poured our drink meals were ready all fresh and hot really friendly staff I’ll never go back to McDonalds it’s far superior the only thing I would say is download the app they have awesome deals and points to claim freebies

The food is amazing but it’s really expensive

Good the food came in 20 seconds nice staff

Food is fine, atmosphere is fine, service is fine.

Love burger King burgers and chips

Quick service the only reason I didn't give 5 stars is that every time we visit not all the drinks are available on their self-serve drinks machines.

Great place great staff fast service

𝐟𝐨𝐨𝐝 𝐰𝐚𝐬 𝐚 𝐛𝐢𝐭 𝐬𝐦𝐚𝐥𝐥 𝐚𝐧𝐝 𝐬𝐭𝐚𝐟𝐟 𝐨𝐧𝐥𝐲 𝐬𝐚𝐢𝐝 𝐭𝐡𝐞 𝐬𝐚𝐮𝐜𝐞 𝐲𝐨𝐮 𝐡𝐚𝐝 𝐭𝐨 𝐩𝐚𝐲 𝐟𝐨𝐫 𝐚𝐧𝐝 𝐭𝐫𝐢𝐞𝐝 𝐭𝐨 𝐠𝐢𝐯𝐞 𝐦𝐞 𝐟𝐫𝐢𝐞𝐬 𝐚𝐠𝐚𝐢𝐧. 𝐬𝐨 𝐢 𝐡𝐚𝐝 𝐭𝐨 𝐫𝐞 𝐞𝐱𝐩𝐥𝐚𝐢𝐧. 𝐚𝐧𝐝 𝐡𝐞 𝐬𝐭𝐢𝐥𝐥 𝐨𝐧𝐥𝐲 𝐠𝐚𝐯𝐞 𝐦𝐞 𝐨𝐩𝐭𝐢𝐨𝐧𝐬 𝐢 𝐝𝐨𝐧𝐭 𝐥𝐢𝐤𝐞 𝐚𝐧𝐝 𝐰𝐚𝐬 𝟑𝟎𝐩 𝐨𝐧𝐥𝐲 𝐭𝐨 𝐟𝐢𝐧𝐝 𝐨𝐮𝐭 𝐭𝐡𝐞𝐲 𝐝𝐨 𝐤𝐞𝐭𝐜𝐡𝐮𝐩 𝐟𝐫𝐞𝐞

The store closes at 11pm. We arrived at 9:30pm and ordered food to eat in. After taking our uncleaned seating area which was the best out of the worst bunch, we waited for roughly 10 mins before the staff member came to us and told us we couldn't sit in (bearing in mind it was pouring down with rain). We were not happy with the fact that we ordered the food to sit in and after all that time they tell us we cannot sit in so we decided to cancel the orders and go elsewhere. The staff were so uninterested and the customer service was terrible. Won't be returning. Why open until 11pm when you can't eat at 9:30pm. The seating area was open to the public.

Great food, nice staff and service, clean.

Smallest Nurger I've ever seen and very few chips.

Staff before the place burnt down were the best. The staff now don’t care. Get most of it wrong. Often forget to give your drink. Food is coke or burnt. Had a cheese burger that was Rock hard. Avoid. Go to monks cross instead

The food was cold can’t get off the toilet kids meal was disgusting for my daughter no box, lid for the drink or toy. staff not bothered ate in the car saw a worker empty the bins outside with no gloves putting his hands straight in the bin to get rubbish out into a bin bag absolutely shocking the price they charge for there meals you would think they could provide the right ppe (gloves) for there staff to protect them selves and the costumers especially around food will not be returning this place has gone down hill since they had the fire of the building

Highly customer focused team, food was great, friendly staff, Daniel and the entire team were amazing, managed a minor order mix up really well. Highly recommended.

Ordered food from the drive-thru to drive 20 minutes home to realise they’ve left 1 entire meal off and charged me for the meal I didn’t get👍🏻

Not the best burger I’ve had but was busy

Worst fast food store I've ever been in. Staff uninterested in serving, cleaning or being helpful. Tables and floor were dirty and food was terrible. I was going to take the food back as it was barely like warm but it took so long originally I didn't as we didn't have time. My son was really ill that night and only ate toast for breakfast so can only put it down to burger King

Great value, fast service, clean building, lots of parking.

Rating changed due to multiple poor meals so cold the cheese doesn't melt food just chucked together chips upside down in the bag cold more priority given to online orders rather than to the people at the store

Food was warm not hot, Coca-Cola machine not working and tables were dirty even though it wasn't busy.

Worst service ever don’t even bother trying to talk to the staff, been there twice and me is been the worst experience i ever had in Burger King staff more then racist. Don’t recommend even trying it

I do love their burgers and fries. Clean and well presented restaurant. The staff are friendly and reasonably knowledgeable. The food is as good as you can expect, with the flame grilled flavour being their signature thing. Much prefer their fries to KFC. It was reasonably priced, though it could be a little cheaper with everything considered, lol😉

Order machines are worse ive ever come across, tables were not cleaned down. Staff seemed more bothered about personal conversations then taking orders

Surprisingly quick service today tables were a tad dirty

Top quality tasty filling food !!!! Ok they are a little pricey compared to you know who !!!! Buy you get what you pay for ..... Why settle for second best whe you can have a Burger King !!! Clues in the name people !

Went through the drive through Thursday lunch time and there was 2 cars in front. When we got to the intercom we were sat there for 5 minutes and nobody spoke. (We had the window down and were talking, so it was clear someone was there) Moved along with the cars, assuming the intercom didn’t work, and heard the car behind us having their order taken. Nobody at the first window, got to the second window and was asked cash or card. Told the lady with glasses that she hadn’t taken our order so we assumed the intercom was broken. She spoke with an attitude and told us she was “very busy” and “cant take everyones orders”. Assume she needs to find another job if she cannot fulfil her role of taking orders. She made no effort to ask us what we wanted so we left without any food.

Popped in for a burger, as not had one since the fire last year. Great service from.the very friendly assistant. food very good and tasty. Will be back. 👍

If I could give 0 I would as I nearly ended up in hospital coz I can't mayo as I am allgeric so I had for just lettuce but they Started to pit mayo on it realised what they have done and tried to hide it under the lettuce and if I didn't check I would end up in the hospital

The new store which has re opened is great with self service machines to order and drink machine which let's you get refills!!

Waiting times are ridiculous staff just standing around and the supervisor didn’t have a clue

The food was hot and tasty, but having workers loitering outside smoking where you place your order during a drivethrough is not the most pleasant experience.

Absolutely horrible! Taken ever to get my order and found 2 hairs in the burger and chips. The service was not good and the place was dirty. The food was no that good and expensive, do not recommend

I would rate this place a 0 star, maybe 1 star, because they got my order right, but thats a thing they should get right the first time anyway. I spent about £45 on 4 burger, total 4 medium fries, 4 drinks and a kids' meal, and with the experience, i think this place is really expensive compared to other fast foods. The kids' meal was so small, and there's no way it could feed my child. I found 2 hairs in my order. The worker was not wearing gloves nor had their hair tied up. Also, the worker was not working properly but had a conversation but was also rude when giving us our order and made me wait 20 minutes for my order. Toilet was so unhygienic, and I am not happy with the service n food they serve, and as its newly opened its just disappointing, and I would recommend not to order here.

Was served by chloe, incredibly rude and very short with me.

Not closed as Google currently states. Good BK - smart interior, touch screens, and quick service. I had a Steakhouse Angus - awesome; cheese and bacon loaded fries - awesome; and a cherry vanilla Dr. Pepper - awesome.

Awful Awful Cold Burgers Coffee tasted like dishwater Avoid

Would like to thank the manager from Clifton Moor Burger King - Rob Rose, for his kind hospitality last night. Our car broke down & we had to wait for breakdown recovery for almost 3 hours, with 2 children in tow. He lent me a phone charger to use in store & offered us all drinks - these were very much appreciated after spending so long waiting for our recovery. We had already eaten in there, but it was somewhere warm & clean for us to wait. Thanks again for going above & beyond.

Order machine not working and waiting for staff to seve was poor

Meal cold , &poor quality bacon not cooked & cold

Absolutely shocking service and food standards. I was a BK manager for 20 years and if my team served customers and food to the standard I received, I would be embarrassed

Drive thru was empty so ordered and straight out food freshly cooked

We called at clifton moor burger king ordered food we wanted a tea and a coffee we have got no cups what your a restaurant .We got two bags off chips the bag was smaller than the smallest envelope at two pound fifty each complete and utter rip off we will not be using them ever again

Terribly slow service. Staff don’t appear to know what’s going on. Took 24 minutes for our order to be ready, not exactly fast food. Ours wasn’t the only slow order, other customers we chatted to were unsatisfied too. We won’t be returning.

Just reopened so thought id give it another go. Clap cold food, just a disappointing as ever, especially considering the price compared to other fast food chains.

Dreadful. Unpleasant to see a staff member assembling a burger and salad without using protective gloves. Bossy woman with a ponytail and glasses argued with me when I said some of our fries were cold. She had an attitude problem and the way she spoke to a driver who was waiting for a delivery order was rude. The staff looked miserable and the bossyboots woman couldn't even get our order right, the child's meal was minus the box and I had to ask for the drink. Grubby toilets (in a very new restaurant) and rubbish from the takeaway scattered over the area by the picnic tables completed the picture. We won't be going back!

My wife said she fancied a burger and would I take her to the Burger King at Clifton Moor she came back to the car after about 5 minutes with a small bag of fries a cola drink and a burger? The bun was about 10 centimeter across and contained a thin berger and some bacon ( £1 extra ) which looked like it had just been dropped into some boiling water, yuk, all this for £7/30 absolutely disgusting! The staff must be ashamed serving this rubbish and the manager should be sacked, first and last visit for us.

Absolutely shocking rude lad on till forgot to put cheese on burger and Pepsi was 75% or more ice

This used to be fast food!? Staff are appalingly slow, and seem as though they they learnt the job this morning. I think it would have been quicker driving to the services on the A1

THIS IS FOR THE BURGER KING AT CLIFTON MOOR YORK. If I could give no stars I would. The food was cold. A cup missing for self service drinks. Went back to counter to get one totally ignored. A member of staff shouted at in front of customers for helping customers!!!!!! I always thought McDonalds was bad but this Burger King is definitely worse

If I could, I would give NO STARS! No one seemed to know what they were doing, self service didn't work, waited 10 minutes to be served! No health and safety standards as I saw female in non uniform prepping the burgers with her long hair NOT tied up, no gloves, no face masks whilst preparing the meals. Saw 3 deliveroo drivers come in wanting to collect their orders with no one at the till and the orders were ready. The staff who served us asked if we were eat in or take away, advised take away, then they served the food to us on a tray! Asked for bag, gave the SMALLEST paper bag when we had 2 meals, burger and share box. Had to ask for ANOTHER bag which they gave a SMALLER paper bag. At least the order was correct...... I watched the food been cooked in front of me, yet when I was packing the burgers, they were lukewarm!? Service so slow, the food went cold! Got home and reheated the food, ate it and unfortunately it's the worst! Standards gone down and food taste bland! When I was leaving, 5/6 people queuing.... No one at the till to serve them yet there was 4 people making burgers!? AVOID!!

40 mins in a queue (with only 4 cars ahead of me) 10 mins at the window watching 6 kids not doing a lot other than chatting, led by a very poor excuse of a team leader with a superman belt buckle on, so 50 mins in total before I got my food, I had to ask for napkins and the child gave me one for two meals which cost £18 they should be wearing balaclavas you can see how burger King are slowly going out of business if thus is the standard!

I've been twice now since it has re-opened and its an absolute shambles, my first visit was just before they officially opened to the public as part of their "soft opening" so I initially dismissed some of the issues as teething problems, after all that's what the soft opening was intended for, to catch any problems that may arise. My second visit yesterday was nearly a month after opening, and still the same issues. It took nearly 30 minutes to process the order after the self service kiosk took payment but didnt process the order correctly, and it never got sent to the kitchen, just a generic error telling me to go to the counter. Nobody was on the counter when I went over to sort the issue, it took 2 managers to sort the machine who had no clue what they were doing, spent forever fumbling around with a receipt printer which was completely unrelated. Once the order was called they had forgotten two of the burgers, when we sat down to eat, the burgers were stone cold, the onion rings were burnt and tasted acidic. Some major improvements are needed, I won't be returning for quite a while.

Bloody awful. Missing orders, long queues and bread bun falling to pieces. Looked like food was being put in a central area and grabbed by staff in no particular order. ☹️

Asked for a chicken royale with cheese and bacon along with 2 other meals. No cheese or bacon on the royale but the wrapper states that's what is inside. The lettuce is brown and far too much mayo. The drinks machine is out of coke and all 3 meals have been rammed into a small bag. Won't be rushing back soon any time soon..

Went just after reopened, chaos mainly due to just eat and deliveroo drivers.

I absolutely LOVE💗 their Bacon Double Cheese Burger

Absolutely shocking... Currently waiting in the drive Thru and there's myself and 5 other cars who have waited over 30 mins and not moved, we are stuck!! Sort this out ASAP!!

I have been waiting over an hour i understand if it is busy but without any updates it’s unacceptable

The price may be cheap but the burger is top notch quality. Still the best fast food burger in town, hands down... Good to see you back, King of Burgers...

Not a great start for the Return of the King! One of the four self-serve kiosks wouldn't accept payment. The other three were slow, didn't respond to finger presses or didn't display product images. Took 20 mins to order because of a long queue. Delivery couriers were blocking the entrance and access to the sole checkout. Order didn't contain the 30p barbecue dip, staff didn't even mention it, I overheard someone saying they were missing it too and discovered it was out of stock. You work for a king, not that clown over the road, please sort out the teething issues! :)

Loaded fries had next to no cheese on,fries had loads of black carbon bits on from the fryers,share box tasted burnt.fanta ice blast was melting within seconds and wasnt frozen properly.wasn't busy as it was gone 10pm when we came in.

Waited one hour from ordering until I got the food however order was wrong so had to go back up and tell them and not one apology and by time they got the missing items sorted our food had gone cold! Had to show the receipt to the staff member three times and also point out what drinks was needed on the order. So many people who ordered received wrong orders and missing items

We were so happy that Burger King reopened. We visited for the first time this evening and it was absolutely shocking. Firstly the waiting time was ridiculous over 20 mins for our food. Once we received our food we noticed a meal was missing . I told the lass behind the till that we ordered 3 meals so I never questioned the £18 charge as it seemed about right. Only to find out that they had only changed us for 2 meals. The lass behind the counter looked so scared and shocked that I told her the prices worked out at £9 per meal and it was bang out of order. Also no drinks holder was given for the journey home. When we got home we saw the the meals are not worth the money at all the chips were very salty and only got about 6/7 chips and the drinks were flat. Absolutely shocking so cross really need to sort it out. Will not being back. Staff need more training and management needs to be sorted out. Very very very disappointed.

To many delivery drivers in the shop couldn't get served by an employee it ruined me and my family experience food was excellent parking good

This Burger King has recently reopened and we visited it on its 3rd day of opening. The waiting times were surprisingly short to say it had been closed for a year. Food was fresh and hot. Only problem is the app ordering system doesn’t seem to be very easy to work and 2 of the kiosk ordering screens in the restaurant had “out of order” posters on them which I thought was odd to say it had just opened and this caused a bit of a queue.

absolutely terrible customer service been wwiting for an hour and only thing we got was "we're making it now" and didnt even apologise for the wait until encouraged. should be 0 stars

Drive thru tonight 9:54pm for some Whoppers, speak to this nice staff at the till called Josh Peter (got his name from the receipt), polite and patiently answer all our questions while the food is preparing. Burger tastes fresh and great, that extra smile from Josh made it a very pleasant experience. Will definitely visit again.

Great food, fast service and friendly staff ! Definitely recommend!

Flame grilled yeah need to turn it down as it burnt shop down 😆 🤣

Burnt down but still better than Maccies

Not a bad place it's a little bit crispy tho 😳😳😳

One of the night workers that were there today was very disrespectful and had the audacity to flip us off while driving off! If she doesn’t want to be there, the door is very wide for her to leave, no one wants to be around that kind of a person

Tried the vegan version of the chicken royal and I gotta say it was amazing. Great taste and very filling. Absolutely 💯 spot on 👍😃

A bit warm due to being on fire

Burger was a bit too burnt for my taste, fries came with an extra crunch.

Came to visit only to discover that it had burnt down. I’m not sure how they flame grill their burgers but they must’ve overdone one!

Too hot inside, everything is burnt.