Efes Pizza in York

Horrendous service, we were missing items on our order when it finally got to us. Their driver dropped it off at the wrong address and only after we called was a new order made and delivered it took over an hour after the original scheduled time. The man who answers the phone is not helpful at all, I’ve ordered from Efe’s many times before and I did love them but after this experience I will never order again I’m disgusted.

Absolutely terrible, food is good but not worth the way the staff treat you, I've waited for over an hour for 2 burger and I understand that they were busy but it's just not acceptable to be told to "calm down" when simply explaining they forgot onionrings after it turned up LATE, if you want okay food with a side of attitude this is your place however if you want decent food that can actually turned up on time mcdonalds is a godsend compared to this

Love bossman and bosswoman. Gave us free food.

Great staff and good food would definitely recommend

When I was about 17 years old I was a regular customer at a kebab shop in my hometown. Great staff, amazing cheesy chips, and great other menu items. Since I moved away, I've searched for a kebab shop to match it. I've lived in Burton, Sheffield, and other places. Nothing comes close. Now, in York, with EFES pizza, I have finally found a kebab shop that meets, and even potentially exceeds my expectations. The staff are so helpful and the food is delicious (cheeseburger and cheesy chips was my order). I'm so glad I've found this place. I'll be back for sure!

Ordered through Justeat twice recently, normally don't have any issues placing an order but recently it's been cancelled twice with no reason as to why. Clearly they don't want to take money.

To say the store brands itself as fees PIZZA been the main part of the title. The pizza was extremely thin like they used a 12 inch base and stretched it. Pizza had toppings missing and was basically a margarita lacks topping lacked taste and was over priced. I’d just go somewhere else if you want a pizza worth buying. Couldn’t be bothered to call the store I just won’t ever return.

The food descriptions don’t match the items, called to explain that the pizza lists /chicken pieces, onions, garlic butter & cheese/ and the person on the phone explained he’s the chef, he made the pizza, and he made it how it’s meant to be made, even though it had A TOTALLY DIFFERENT TYPE OF MEAT ON IT. Just because it’s called a chicken doner pizza, doesn’t mean the chicken is donner style, it also has other doner meat, even though THAT ISNT LISTED. Don’t trust their ingredients!!

A little expensive compared to similar rakeaways in york food is tasty though

Good food for after a night out

Quick delivery, food was piping hot when arrived and tasted 10/10

I picked my order from the doorstep 2 minutes atter it was delivered and, whilst unpacking my food, I found a LIVE SLUG in the bag between the boxes. It is impossible for the slug to have crawled in there in the 2 minutes the food was outside yet both this company and Just Eat are refusing my refund, claiming it is "not their problem". AVOID this company and avoid using Just Eat.

Small place, but is always busy, good prices

Great food with a lot of options - I personally prefer the York Special but there are about 100 to choose from. Fresh ingredients and fast delivery, only wish there was a sit down area.

I did Uber eats delivery for this restaurant. It made me violently ill for 2 days. From both ends. Best to steer clear of this restaurant.

Done kebab was sitting in grease My chicken wrap was fatty Salad was not in good condition most of our food has been binned Will stick to JoJo's😡🤢

Not one to normally leave a review but you guys deserve one! Never miss with the pizzas, always so friendly if ive called, arrives quick. Long stopped been my favourite pizza takeout and became my only one :)

Efes used to be absolutely 100% great.. I ordered some meat pizza.. the sausage was just hot dog sausage cut up, couldn’t see any kebab meat on it and was a bit on the cold side.. Tasteless I’m afraid guys at the cost of £15.!!!😳😳 What’s happened to the Efes 10 years ago..?? Won’t be going back unfortunately until the cut price menu is changed to the value it’s advertised, sorry Efes..😔.. really used to love ya..! Something has gone wrong..😩😩

Excellent food always on time or early. I ask for everything crispy and it always comes as I ask Never had a bad takeaway Strongly recommended always use

I ordered my food rang and they said it will be 20 mins 1 hour later ringing them as no food is here and no answer but on just eats says enjoy your food 🤬🤬🤬 not happy

So I ordered food at 1:27amlastnight It said the food would be delivered in 45 minutes , so 45 minutes later I ring up , no answer at all! I tried to ring 9 times nothing , wake up to a missed call this morning at 3:20am and food outside 2 hours delivery time no warning at all absolute joke never had a problem here before but this is £30 I won’t get back and I’m very disappointed

Never had an issue before, always good food and good service. Today nothing has arrived and when I am trying to call the restaurant the call won't go through. I am out of pocket and hungry on new year eve/day. So disappointed, as I ordered through the website other that just eat I can't even get a refund.

Grim. Bad hygiene. Rude staff. £3.50 for 1 portion of chips

Just been told I can’t make an order for delivery unless it’s 20 or above 🤣

Infamous student takeaway in a student area. Love the food, open till very late, that's what matters really.

This place is a shambles Edit on 31st Oct: I cannot contact you on Facebook as I’m not on Facebook, I called your shop and explained what happened, apparently I wa stalking to the Manager who I will not name, but the response was shocking!

This place is horrendous, the driver got the wrong address then decided to call me some explicit and odds on the phone and blamed me! Absolutely horrendous, avoid like the plague

Absolutely disgusting. I have ordered from here before (a few months ago) and it was really nice so when me and my sisters were drunk & wanted a late night take away I suggested this. My sisters both had donner & chips. It took over an hour to arrive, shame they didn’t spend that extra hour cooking it as they both ended up with food poisoning and had to take the first few days of the week off work. Which is shocking considering they barely ate that much of it as it was VILE!!!! Will be reporting to food standards agency. Avoid at all costs.

The boys know what they're doing. Free cans, friendly faces, and tasty pizza.

Terrible food Went to effes kebab shop Heslington Road greeted by an angry man ordered x2 kebabs chips burger chips x4 cans pop and garlic bread cheese 43.50p which I thought was very expensive got home food cold donor meat was full of gritty meat vile I will never eat from there again be warned guys and girls and had the runs all day avoid this place

perfect on the way home of a night out. cheesy chips for less than a fiver, but they really heap the chips in there. really quick service. not much else to say

Order never arrived called to be lied to multiple times avoid this place like the plague

Amazing guys doing really good kebabs .. thanks very much

Food cold chips like rubber,ripped off on just eat,sauces on kebab normally included..wont use again

Ordered from these a few times never had any issues. Today the delivery guy who claimed to be the manager shouted at us saying we are too far away (15 minutes according to google) and he will never deliver again. Baring in mind we have ordered a few times not been a problem…… When I phoned up to complain he said the delivery guy was wrong they will deliver to us. I told them if you don’t want to deliver don’t appear on just eat or decline the order.

Dropped in on the off chance and was massively impressed by the quality and quantity of the food (chicken kebabs in this context), especially the chicken, but the salad and pita too.

Excellent pizza’s!! Great guys that run the takeaway there, very popular locally!

***AVOID*** Found atleast 3 hairs in a pizza. Rang up to complain and was told this was not possible due to hairs would be burnt in the oven. Unacceptable service. Would not order again!!

Kiev calzone with jalapeños is the best thing you’ll put in your mouth ever no exception

Very rude on the phone absolute knob

I ordered food 5:40and just come now (7) come freezing cold and chips taste like metal

I miss this place so much. Great food, even greater times.

Burger is amazing it comes with options what to have like onion lettuce or none or one of them or both which is good the kebab Is lush but they should upgrade the salad so it can be an option what to be in it like all lettuce or lettuces cucumber onion etc but awesome take out get it all the time we have take out

Took advantage of someone who had way to many drinks and stole there money do not go to this place

This is not the place that overcharged stop giving it one stars , learn how to read , this place is good !!

All of you hating on this Takeaway SHOP have got it wrong. Just like typical keyboard warriors, do your research first. This place not only does fantastic food, they are NOT the same business. Words of advice to the Efes Pizza management: I'd be suing Efes Kitchen Van. A wrong doing on there part has now caused your business to potentially lose trade due to your Google rating taking a hit. As you say, these false 1 star reviews can be detrimental for small business owners. If Efes kitchen van had acted accordingly and swiftly, your business wouldn't be taking this backlash. I've reported the reviews if that helps

You guys got the wrong place. This is a physical kebab shop. The news article is for a kebab van in St Sampsons Square. Stop leaving hate on this person's business a it's not the same place 😊

Chips tasted disgusting. Definitely gone off

These guys are awesome. We order pizza on a regular basis for the ambulance crews that miss mealbreaks due to hospital delays. The food is always top quality, tasty ingredients, friendly service, plenty of choice, great value and we usually get a couple of bottles of pop thrown in too. Thank you so much for your continued support keeping our staff well fed. Highly recommended.

ordered many pizzas to collect and never did, great for prank calls and a good night but other than that not very good 4/10

Best chicken kebabs from here,everything was so fresh & nicely cooked,thankyou.

I love Efe’s pizza so much!!! every one should try this pizza and the calzones are also so delicious!! thanks a lot efe :)!!!

One of the drivers hit my mum car and refused to give insurance details or to get it fix wast of time

Delicious food, huge portions, and tasty too. Was recommended by a family member whilst on holiday and 3 days into our stay we've already visited twice!

This store has stolen my “girlfriend” all she does is want to eat at this establishment Infact, recently she has broken up with me, I think her love for Efes was too strong.

Very very rude on the phone when called to ask a question. I ordered a mixed wrap with salad their was a shred of lettuce. Not sure where the lamb or chicken was mainly Donna meat init. Won't be ordering again.

Rang me and kept saying I need to come to a different street to where I actually ordered it to. Poor customer service.

Missed item off the menu and food was cold didnt answer phone when rang when still 20 mins from calling after apending £45 and still got nothing free either diabolical.

Fabulous tasting pizzas,burgers, kebabs. Open until the early hours.

Attempted to order a pizza for a partner with a peanut allergy. I rang up beforehand to ask if our order was possible with a peanut allergy. I was spoken to incredibly rudely. "We won't be delivering to you tonight." I'm fully aware this is a greasy joint, I'm not naive, but still, in this day and age, if you can't even attempt to cater for the most common allergies, you shouldn't be open. Pathetic stuff.

Fresh ingredients and super friendly staff.Servis was fast and the food tasted AMAZING.Definitely would recommend this to a friend and will be back again. Sahipleri son derece yardimsever ve iyi insanlar, pizzaları da kesinlikle çok lezzetli, muhakkak denemelisiniz!

ordered and they did not feed my child the extra chips that i requested. go cj's instead

Gave wrong product and was really rude when I called them about it

Very kind staff and delicious pizza 👍👍

I will never go back… how come this place is still runnning?

Decent amount of food and friendly staff

Sent the wrong burger, forgot my garlic bread an bottle of coke rang them back for the missing items told was going to be redelivered an didn't even show up wow

Extremely rude staff. Moody about me not immediately having cash to hand to pay for my Fanta. Then touched 3 raw burgers, didn't wash his hands, I watched him wipe them on his jeans and THEN went to pass me my drink.

Good food reasonably priced friendly staff

fantastic place. been meaning to post a positive review for a while because their food is amazing. today my disabled cat escaped and their delivery driver helped me get him back inside, i am so grateful because there’s no way he would’ve survived the night. their food is great, and their people are great. 6/5 stars always!

Ordered cheesy chip wrap got given a chip wrap instead and the chips were clearly re used not fresh. Paid for a pot of mayo but didnt receive the mayo. Was quick and the pizza was hot and tasty but not ideal when you pay for something and you dont get it.

Lovely food, fast service, good prices

Nice food good personal and fast delivery

Lovely people, and best of all, yummiest pizza in York. Walked in to order some chicken doner pizza with my family, which was ready in 10mins. Our kids were the happiest leaving with free drinks.😊. Thanks Efe!

my daughter ordered the pizza online however they delivered the wrong one. When she messaged them to let them know, they denied it and blocked her.

Woman who served us was lovely a great laugh food was good size portion and chips well covered with cheese and chip spice .

Fast, efficient, and friendly staff. On a late night, its like finding an oasis in the desert.

Best chicken in York - great guys, know their football too Plymouth Argyle gang

Me and my friends were having a chill little party and we decided to order a nice meal. I loved the Calzone and the pizza !!! The delivery Driver was amazing as always ! He always asks me how I'm doing and is so sweet and in my opinion the best delivery driver there is !!! I always recommend this place ESPECIALLY THEIR CALZONES !!!!

Loved the calzone !!!! And the delivery guy was really friendly and sweet ! Highly recommended:)

Smallest Large Kebab i ever ate in my life:(so disappointing

Food was mediocre, average takeaway, and bits were missing from the order. Expected from an average takeaway. Rang up and staff were very unhelpful. Average take away, don’t make a big order it’s easy for things to be missing and you’d get no help.

Order came late, owner verbally abused us over the phone and then when we finally got our food was cold and we counted 4 hairs in the food.

Not the large kebab I was expecting and my extra tray of kebab meat was missing. I also got Pepsi max instead of Pepsi. That's probably the only part of the order that's half right.

Ordered food 70 minutes before closing, they have taken the money, food was never delivered, great service!!

Paid for delivery never turned up

Tried to pull a fast one on us and said they didn't have our order at all they didn't check what we ordered so how they knew what we ordered I'd love to know and what was brought to us was stone cold and asif that wasn't enough they missed on our order and got one of the orders wrong the refused to answer the phone for us to rectify this problem will not be ordering from here again as its not the first time they have messed up the order

Gave me ham and pineapple when I asked for ham and mushroom. Some things just can't be forgiven :(

Ordered a meal last week and never received it My account had the money taken and after ringing up I was told I would not be charged Never going to use them again and will tell everyone else not to

so delicious. I would definitely recommend. we were greeted with a smile. Thank you Efes pizza:)

Ordered a student meal for me n kids didn't get what I ordered kids wouldn't eat it so went in bin

Food was rubbish and got Charged an extra £4 for paying buy card

Great food when you're drunk great food when you're sober! lots of options... maybe too many options

I phoned for a pizza and i got verbal abuse over the phone, pizza came 2 hours late and the delivery man came into my house sat on the couch and ate my pizza. terrible service

Came back after 10 years of being away - the pizzas are very good with generous toppings, the service is just as I remember...

Absolutely disgusting service first of all the order turned up over an hour early and then they sent us the wrong order aswell. I ordered on just eat and then phoned up to confirm my order was correct and the lady that answered the phone confirmed it was and also got a second opinion from another guy who also confirmed my order so then for them to send the wrong order is terrible service. When I phoned up to let them know my order was wrong I was spoke to like something on the bottom of there shoe. They offered no apology or refund or anything. The place is an absolute shambles of a business and the staff have no customer service skills whatsoever. They don’t know how to speak to customers or how to deal with there mistakes. I will never order from this place again and I’d advise anyone else not to unless you want to be spoke to like a child

I honestly cannot fathom the amount of brain cells these people have clearly lost in their lifetime. Every time we have ordered, they have gotten the order wrong; mostly just not giving us the food we paid for. On top of that, when we called to complain, the man on the phone decided it was best to scream at us, claiming we were wrong and we didn’t see the food we hadn’t received. If you want pizza in York, do yourself a favour and avoid Efes for your own good. Best to leave them to fall out of business.

Food was cold when arrived, so overcooked it was black and couldn't even get the sauce right. Thanks efes just what i needed after a 14 hour shift, what an embarrassment to the york food scene! Dont waste your money on this trash.

Ordered food at 11pm. Called them up 4 times asking where the food is. Food arrived at 4.am cold and wrong order aswell.

Tried most takeways in York this is by far the worst, Ordered food at 11:45 pm, waited for the food for 4 hours, called the restaurant numerous times and got told the food was on its way, food arrived at 4:15am, totally wrong order, rude staff, delivery driver rude as well. Don't order from here go to Ali g's instead.