SG4 Brasserie in North Hertfordshire

I don't have too many issues with the food served here, but the value for money seemed amiss compared to the quality. If you're staying at the hotel this isn't a bad place for dinnder.

We haven’t been back for a couple of years after a previous so-so visit. But thought we’d give it another chance. We’re wishing we hadn’t bothered. We went on a Friday evening and there were only 2 tables occupied. Not a good sign. Starters were all ok. Mains were decidedly average. Style over substance is the phrase that comes to mind. The desserts were the most disappointing. The choices were - sticky toffee pudding; pavlova......or three scoops of ice cream. Really?? Very very limited for such a restaurant. I’ve emailed to suggest they update their website with the actual menus (no relation to the presented menus) and pass on my comments from our dinner. But no reply. I’m afraid to say we won’t be giving SG4 yet another chance.

I found the menu rather limited for vegetarians in comparison to similar venues but the food quality was excellent and the kitchen and waiting staff excellent. I loved the fact that diners can see right into the kitchen and admire the skills of the fabulous chefs.

Stayed at the hotel for 3 nights and had dinner at the SG4 Brasserie all 3 evenings - the food was that good! The food tasted delicious each time and the desserts were yummy. It is a little on the pricey side but worth it. Would highly recommend.

Was such a surprise how lovely the food was and the effort that the chefs went to! Same menu for lunch and dinner but still fab. Preferred the dining room we sat in as part of spa stay instead of the main restaurant but still fab food. I had the pork for lunch and it was amazing! Had the duck for dinner but wasnt as impressed with it as the pork

Came here on a deal that included a glass of prosecco. Food was surprisingly good (recommend the risotto) although the service was a bit random. We ordered extra drinks and then when we came to pay no-one knew what we'd had. Also the staff have a habit of standing around chatting in groups by the door to the kitchen. Which isn't great if, like us, you have a table by the kitchen.The staff were pleasant but a bit amateur.

Quite bland building but goodness me the chef is talented there, the desserts are incredible. Sunday Lunch is a must.

Had bought a Groupon deal for Sunday lunch here last year on the recommendation of a friend, and went today, but unfortunately didn't live anywhere up to our expectations. Venue from outside is really unattractive, however inside, very lovely. We were seated at a booth and having had our young daughter with us, we asked for a children's menu and we were told they didn't have one and all they had was the bar menu. When it arrived there was only adult meals on there, so I had to call waitress back to double check if we could have a children's portion of any of them as she didn't even think to tell us this when we asked for menu- my 3 year-old daughter isn't going to eat a full steak of adult burger and chips and I'm certainly not paying the full adult price. Waitress didn't even know and had to go ask. What restaurant doesn't have a kid's menu especially for Sunday lunch which generally is family based? Thankfully it was fine and she had a half size of fish and chips. My husband and I had chicken liver parfait to start which was tasty, mains were roast beef and roast pork which was burnt the whole way around and inedible- crackling as tough as old boots. Kale and carrots were served on the side- chef must have accidentally dropped a whole pot of salt over kale- it was ridiculously salty and this is from someone who likes plenty of seasoning. Yorkshire puds were enormous and I think were supposed to be the talking point of the meal, but basically the plate was taken over by an air filled lump of batter. I literally had to hunt a waitress down to get a wine menu and then had to chase further for them to come back and take order. These didn't seem to be a lot of common sense running around the place. The waitresses were very sweet when you eventually got talking to them but totally untrained, very young and lacked confidence and it seemed like they had been told not to look any customer in the eye. They didn't seem to be looking around to see if anyone needed their attention. Might I add that the restaurant was no where near busy either so this could have easily have happened. Lack of customers should have been a giveaway from the beginning. My husband left the majority of his food and when plates were cleared, all we got was, "finished?" Not even a full sentence and not even an acknowledgment the food had hardly been touched. Petit fours followed, which were ok. My husband compared it to a Brewers Fayre and said it was like where you go to eat your last meal before you die- given the absolute lack of atmosphere from no customers, mute waitresses and what sounded like a radio on the lowest volume in the kitchen. Visit was topped off by my husband reversing out of our parking space and hitting a number of wooden panels on the ground from building works - they were low enough for car sensors not to pick up, and were in a really inconvenient place with no cones or appropriate signing to beware of them. Safe to say we've given it a go, but will definitely not be going again.

Visited restaurant with several friends. We were given a menu that in no way resembled the sample menu previously received. Just bog standard boring pub grub with little choice. Two of the meals had to be returned as they were not cooked through. Starters were very tasty and my own meal was good. We did receive a generous refund but that is no compensation for a disappointing visit. Shan't return.

We had a Groupon deal for 2 nights with Dinner and Prosecco included on the first night, breakfast on both mornings and 'spa' access for £139. For that price there's very little to complain about, the one and only gripe is the 'spa' is not a spa... it is a small sauna (4 people MAX) and small steam room. To me a spa, as per the definition of the word, involves water, perhaps a Jacuzzi or pool etc. and not just the aforementioned sauna and steam room. With that out of the way, the rest of our stay was excellent, we were initially given a very small room (room 319) and upon raising this with reception we were then moved to room 307, literally twice the size with a bigger bed, and to be honest it was what we expected our room would be in the first place! The hotels customer service in changing our room with no hassle is why I'm giving them 5 stars instead of 4. The food in the restaurant is very good indeed, I highly recommend the Ham Hock and Pea Terrine to start, excellent quality. The chefs look like they pay a high level of attention to their work and I absolutely appreciate that. The staff in the restaurant were excellent too, friendly and attentive. A special mention goes out to Tom, he was one of our waiters and made an extremely good espresso martini for us on both nights we stayed. Top marks sir, your efforts are very much appreciated! I would definitely recommend staying here, however do not base your stay on the spa facilities. To the management: I would strongly recommend you install one or two Jacuzzis, to me, and everyone else that we talked to who stayed at your otherwise excellent hotel, it is a very much missed facility. It would complete your spa and it would actually allow you to use the word spa while being in keeping to the words definition. Kind regards and thank you for a very enjoyable stay! (More enjoyable had you of had a Jacuzzi!) R. Newton.

1st time I had been to needham house. Visited the day spa had treatments and finished off with cocktails which the bar lady tailored to the spirit of my choice orange spiced daquarri, it was lovely and a lovely evening in the restaurant. I love the decor and atmosphere too I'm definitely coming back with the family. Recommend the ham hock terrine and sticky toffee pudding was amazing!!!

Ok, to start with, we visited the SG4 on Sunday evening and had pre booked. We needn't have booked as it was as dead as the dodo. We were the only ones in the restaurant for the majority of the evening and we even dressed up expecting a busy one!! Seated and served fast as there was nobody else to serve 😂 It was like our own private dining session, great. The food was excellent and the only criticism was that the portions are small and I had to get some chips just to fill me up. Can't remember the names of the dishes we had but I took some pictures which I added. Food is expensive but the quality dictates the price so £45 a head was worth the treat, drinks are fairly priced, so no surprises there. I think the decor in the restaurant could do with updating to bring a modern feel to what seems like a dated room. But really, I'm clutching at straws because the evening was great. Just need to work out when it's busy so I can get a feel of the atmosphere here, Sunday = dead.

I visited with my family yesterday after being reassured by the good reviews. The menu on Sunday consisted of a beef Sunday lunch, fish, a vegetable Wellington and one other thing I can't recall. We are vegetarians albeit my son is Vegan so when I called, I asked if the restaurant would cater well to us and was told they would. What a disappointment as we paid £100 for just the remaining vegetables on a Sunday lunch plate and to my shock, no gravy at all was provided. So my vegan son had a tiny plate of veg and we had the addition of a Yorkshire pudding. The only vegan pudding was sorbet which my son declined as they only had one flavour so he went home hungry.. not once were we asked if our meals were ok. I had to ask for some sort of gravy and was the only one to accept a tiny boat (I mean tiny) of meat gravy. My pudding was quite nice (bread and butter pudding, albeit it was the size of a brownie and I was still starving). Sorry but £100 which no offer to reduce the cost for the exclusion of meat on the Sunday lunch option was appalling. Had I known that the veg Wellington was a replacement for the veg only Sunday lunch option, (this was the same meal but with a meat replacement) I would've taken it as it could've certainly been more filling. I asked for some sort of nut cutlet and was greeted with a blank stare.. So my husband opted for this and luckily at least had more to eat although, again no vegetarian gravy offered so was very dry. What a bad choice this restaurant was and how behind this restaurant is for vegetarian and vegans.. are we that unusual? SG4 do you really think £100 was value for money for three small bowels of veg on top of a parsnip and 3 potatoes for four people? Sorry but never again.

We stayed at the hotel and decided to book the restaurante as we didn't want to go into town. It was great really, food was excellent and staff was really helpful. I had a Greek salad, that was really fresh, and the chicken with herbs and garlic, that was delicious. I didn't know chicken could be so good! Very recommended...

I have posted a review on Needham house Hotel which is where this restaurant is located. Would definitely recommend.

Steven Sondheim wrote a song entitled "never do anything twice" warning of the perils that revisiting a triumph may well lead to disappointment, if not outright disaster. Paying no heed to this we re-visited Needham House because it is convenient and the atmosphere in the brasserie is relaxed and suits us.

I am lucky enough to stay at Needham House Hotel on a regular basis and having tried many of the good restaurants in nearby Hitchin, would strongly recommend SG4. Nice relaxed vibe, busy kitchen on show and consistently excellent food. The mains in particular are very well presented with imaginative combinations - I especially love the fish dishes, Stone Bass with peas a la francais is a delight (thick portion of bass pan fried with peas, lettuce, baby onions, cubed potato and cream) and sea trout with Rosti potato and pea purée also excellent. The food is not pretentious, reasonably priced for the quality and hugely enjoyable - congrats to head chef and team!

Had an evening meal with friends to celebrate their wedding anniversary and we were not disappointed. The service was helpful and friendly and the wine list was good, especially the wines by the glass selection. On to the food, which was really very good. All of our dishes were very tasty, well cooked and nicely presented. It is advisable to get a couple of sides to share as the specific dishes do not come with anything other than what's described on the menu. Will definitely return.

The duck was simply delicious! Would visit this restaurant again. Staff very helpful and friendly albeit a bit slow to get back to you at times. Had to ask for drinks a couple of times. Lovely decor, very inviting. Food is worth visiting for!

Nice modern layout with comfortable furniture looking out to nice gardens with chairs and tables for prep dinner drinks. Menu small but excellent quality . Good breakfast served on the kitchen pass so you can see into the kitchen, which is ok in most cases but this kitchen is tired and seen better days .

Why walk into SG5 (Hitchin) centre when you can walk to SG4 and work up an appetite. A fabulous brasserie withing Needham house hotel that a nice and up to date decor and lovely outside terrace. From beginning to end, the service was impeccable and timing superb. The menu offers a wonderful choice of meat, fish and vegetarian dishes and what we chose had great flavour combinations and was cooked to perfection. Try the duck liver parfait and don't miss out the English cheese board, the French better watch out. Good beers and wines a choice of lovely wines by the glass for incompatible couples like us where one does not like wine and the other can't quite manage a bottle. Fabulous night and now I know about SG4 brasserie, I will definitely be back.

After a bad start to staying in the hotel, I have to say the evening experience redeemed itself. The restaurant manager Chris was brilliant.

This was a groupon offer for a two course lunch. Booking was easy and we even changed the reservation several times without a problem through groupon. Trying to get through to needham house however is a different story. The hotel itself is very modern and nicely decorated. We've stayed here before and enjoyed breakfast at brasserie sg4 so now we've tried out their lunch menu. We were seated quickly and drinks orders taken. We ordered the beef for our mains which was succulent and very enjoyable. This was accompanied by a Hugh Yorkshire pudding, a few roast potatoes which we didn't really enjoy, bit too dry and some tasty vegetables. There are no children's menus which is surprising as almost everywhere offers one these days. We ordered a burger and chips for a son from the bar menu. The chef was kind enough to swap the cucumber and onion relish for cucumber batons. The presseco went down well. We all enjoyed our mains and the desserts were great too. The cheese board was vast with five different cheeses, four types of crackers, frozen grapes to help cleanse your palette between cheeses and celery. The natural honeycomb and rose hip jelly were delicious. I opted for the chocolate and passion fruit cake and gelato which I enjoyed. The deal included coffee with petit fours which we didn't receive until our waitress noticed as we were waiting for the bill. We waited another ten minutes before leaving the table to pay at the till. I asked again for the petit fours and for them to be wrapped up to go. This was taken care of quickly. Overall we had a fantastic lunch in a lovely setting. Thank you to the lovely waitresses and the manager

The food and the staff were exceptional!! The scotch egg starter was amazing, the best I've ever tasted. The corn fed chicken is a beautiful meal too!! The afternoon tea was presented beautifully the taste and quality was wonderful and there was far too much for two of you! Thank you for making our stay a very enjoyble one ad I hope to be returning again soon!!

The food is exquisite , the staff her 100% professional and very helpful. Every need is catered to.. exceptional experience.

We stayed for a weekend in the hotel but it was this restaurant that stole the show. Excellent food at reasonable prices. Well worth a visit.

Not sure there's anything I could fault here. So glad we decided to stay and dine in the hotel. The food was the best I've had for a while - dinner and breakfast were both brilliant.

Food was truly delicious would recommend a visit. We both had fish but differnt dishes ..Didn't have desert but they looked good. The bread and butter they give you before ordering was so soft and fresh. staff very accommodating as well.

I visited with a friend for the first time in December. We enjoyed a lovely midweek meal here. Super service and very friendly. If anything it just lacked a little ambience as there were only two tables of people eating! Overall lovely though.

I recently went for Sunday lunch with my boyfriend, courtesy of a groupon voucher.

Went for Sunday lunch with a Groupon voucher and had a lovely meal. The hotel has been refurbished to a high standard and the dining room was warm and welcoming. The waiting staff were attentive and knowledgeable and all was very relaxed. The roast beef was delicious and the fish soup starter most interesting. The deal included a glass of prosecco and coffee and petit fours and was excellent value for money. Will definitely go back again.

It makes such a refreshing change to have such a fantastic restaurant so close to Stevenage..The town is crying out for a place like this...It's a little bit on the expensive side..but worth every penny...The food and service were second to none..It will most definitely become my restaurant of choice for great food in a lovely setting..Keep up the good work:)

Fixed-price Sunday lunch - excellent service, surroundings and food. A first visit and very highly recommended. Very good value.

Both a contintental and english breakfast was on offer. Selection was good, however the cooked breakfast was slightly cold.

I came here for dinner with a friend on a midweek night and both my friend and I were very impressed with the high standard of the food and it felt like we were in a top restaurant in London!! We both enjoyed starters and mains and a bottle of wine. I think this place is perfect for those that are looking for a good quality meal with good quality fresh produce and it makes a change from the same old chain restaurants that are in the area.

Fantastic Gin selection and relaxing bar area for pre dinner drinks! Dinner was superb from the fresh bread and assorted butters, through to desert the quality of the ingredients and standard of cooking was exceptional. My wife had a perfectly cooked and seasoned steak while I enjoyed the pork cutlet.

Quite pricey and was completely empty when we visited.

Food is beautifully presented, and tastes amazing, staff are excellent, but portions are not generous, we ate the bread and three courses each.

We stayed overnight and part of the deal was dinner. Dinner was wonderful. The food was gorgeous. Having some food allergies, the staff could not have been nicer. The Manager discussed my allergies with the Chef and he produced some amazing food. Loved it. My husband had some gorgeous food too and he finished off his dinner with cheese and biscuits. Cannot describe the lovely cheeses. Such a change not to be handed the usual run of the mill cheeseboard. These were 5 gorgeous cheeses accompanied with frozen grapes, together with the full description of the cheeses. Could not fault this restaurant or the food and certainly could not fault the staff. Thank you all.

At last l've found a restaurant with well trained staff and a real chef. Could not fault it,excellent meal and service in beautiful surroundings. Wonderful lounge to relax in and take coffee after the meal. Thanks to all. The Waters family

We had high hopes for this restaurant but left a little disappointed and hungry!

Food here is absolutely delicious and young lady taking care of us was very attentive and friendly. Also gin bar is brilliant and young lady behind the bar is incredibly helpful and spot on with recommendations. Highly recommend.

Food looked absolutely stunning and tasted sublime! Would highly recommend! Atmosphere was pretty relaxed

We eat out fairly regularly and we were looking forward to visiting another upgraded venue local to us. Staff were attentive but when the duck main courses arrived only filling one third of the plate with a conspicuous and eerily empty 2/3rds we felt the staff should have guided us when ordering ( as it was our first visit) that some dishes required side orders to complement them. We enjoy fine dining dishes exquisitely packed with flavour so portion size was not an issue, however, sadly flavour was lacking and did not live up to the price tag attached.

The restaurant is large and almost empty when I dined. The menu had a decent selection and the food was pretty good. If you're staying at the hotel it's worth eating in

We verbleven 2 nachten in het hotel in verband met de Duxford Airshow. Na de eerste avond hier te hebben gegeten wilden we absoluut de tweede avond ook hier eten. De keuze is goed en het eten wordt met liefde en aandacht bereid. Mooi opgemaakte borden en goede porties. Kaasplateau verdient een aanbeveling: lekkere kazen in ruime porties, heerlijk met een glas Port. Grappig is ook de grote half open keuken. Bediening gezellig en ontspannen. We komen terug.

Enjoyed a wonderful 2 courses for Sunday lunch. The beef was beautifully cooked and the service was fantastic. Would be happy to recommend and will definitely come again.

food was absolutely delicious for all 3 meals we had at the restaurant. We stayed 2 nights at the hotel and would recommend the place to everyone.

We booked for a Sunday Lunch in this newly refurbished hotel brasserie which opened in March. The starter of haddock was superb. Fresh flavours and not too filling. The roast chicken was very succulent and the beef was good quality meat served pink. Homemade Yorkshire puddings, fabulous gravy and a nice selection of veg. We were very impressed with the style if the restaurant too. Comfortable and a great view of the grounds. Our waiter even gave us a tour of the hotel and lodge. It was so impressive to have had that attention to detail. This is a wonderful new venture and I hope it will take off in the area as it offers a nice boutique quality in the hotel and brasserie.

Food was top class, staff were lovely and every detail thought of. I mentioned in conversation it was my mum's birthday, the waiter made a note and brought over a plate of chocolates, with 'Happy Birthday' written in chocolate sauce!

I took my Mum and Dad here on the 7th June for my Dad's birthday and I can't fault the experience at all.

We were in a private dining room which was brilliant the food all arrived together and was fantastic compliments to the chef the food was 5 star. Julia who arranged everything was brilliant and Leanne our waitress brilliant

This new restaurant within the newly refurbished hotel has only recently opened. Gone has the old dated hotel and restaurant and in with a new vibrant boutique hotel and lovely restaurant/brasserie. The kitchen opens onto the restaurant so you can see what is being cooked and view how clean it is. I had a steak and my wife a vegetarian dish; both were superb in taste, quality and presentation. We eat early 6.30pm so it wasn't very busy but we like it that way. There are traditional tables but also about 6 rounded booths to eat within. Everything is new, clean and tastefully decorated. The staff were very welcoming and obliging and that just added to the excellent experience we enjoyed. This hotel is fairly close to us so we will definitely return soon. It was an enjoyable experience, value for money and we need a good restaurant/brasserie in SG4 nearby as others in the vicinity are now looking tired and do not live up to the same standard as this new restaurant/brasserie. Well done.

We ate here twice in the space of a week. Once for lunch and since it was so good, once for dinner a few days later!

We chose to eat in the brasserie whilst staying at Needham House Hotel. The staff were really helpful, the food was superb [the rib eye steak was excellent] and all in all a wonderful experience.

Three out of four in our party chose steak for a main. I had to send mine back as it was overdone by a long way. The other disappointment was that steaks are served on ridged boards. It was therefore difficult to enjoy the accompanying sauce as it either ran off the board or into the ridges. I also feel boards are not particularly hygenic. The bread, all starters and the other main, guinea fowl, were excellent, as were the desserts. The cheese was apparently the best ever, and that was from a connoisseur.

We visited Needham House Hotel for Sunday lunch and had a delicious meal with excellent service. The roast beef was beautifully pink and perfect for me, but the chef was very happy to cook it more for my Dad who preferred it well done. The gravy was fab and everything was so tasty including dessert and cheese. I would definitely visit again and hope this new venture is a huge success.

The newly refurbished Restautrant has been done to a high standard, we chose to sit in a booth which also allowed us to see into the kitchen via an open area.

The Sunday menu choice was excellent and myself and my friends felt very satisfied after a delicious meal. This with top class customer service skills amounted to a memorable day!