Based on 3.066 opinions finded in 2 websites
Based on 3.066 opinions finded in 2 websites
Opinions
Manger was rude the food cold twice been there staff don’t know the table numbers Long waits come all away from Manchester for a birthday surprise
Patrick O . 2024-08-17
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We were looking for a bite to eat before a show at a nearby venue. We were served promptly and the food was delicious! We enjoyed it so much we returned the next week for Tapas Tuesday - again excellent. Would highly recommend.
dennisjanetkernow1 . 2024-08-08
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Update. July 29th. Lovely food and service. Staff so busy yet top notch. I took my American family here on Sunday 30th June and we all thoroughly enjoyed the food, service and comfort. Very chilled out and polite team. Food was great. We all recommend this lovely place to you. The toilets could do with a bit of a tidy up but other than that fine.
David Saunders . 2024-08-06
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after waiting 45 minutes for a veggie breakfast and being told it would “be right out” after my table had already finished their food that was served much earlier I was very disappointed. food was quite bland and temperature was luke warm at most. staff were not apologetic after clearly forgetting my order and seemed very rude when we asked how long it will take.
Chloe Aaliyah . 2024-08-05
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I’ve visited Seco Lounge many times over the years, I love the decor and the food has always been very good and prices are ok (cocktails and wine can be a little pricey but same with most restaurants these days). One thing I’ve certainly noticed over the years is how bubbly and attentive the staff are even when extremely busy! Thank you! 😊
Rue . 2024-08-04
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We've used Seco Lounge for many years and it's always been a lovely friendly atmosphere, but the last couple of visits has been unpleasant, the music is so loud you can't hear each other and have a conversation. It's more of a disco atmosphere than a lounge atmosphere. Such a shame. It could also do with a deep clean, there's copious amounts of cobwebs in the windows and the mirrors behind the bar are dirty. Won't be returning to this lounge in the future.
Elaine Smith . 2024-08-02
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Came here on a sunny Sunday it was very busy but staff were happy to shift some seats around so we could sit out in the sun. Ordered via the QR code and drinks arrived about 2 minutes later. We were told food would be a 45 minute wait but in fact it took about half the time! We both had brunch dishes which were tasty and fairly reasonably priced. We would definitely return here.
ddd9 . 2024-07-29
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Shocking ….. waited for over an hour, people continue to come in and be served with food, when asked why we have not been served they had lost the order but took the money. Requested a refund, and it was like getting money from a stone. Never go there again and certainly would not recommend it to anyone else !
robfoss . 2024-07-27
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Would highly recommend. Friendly atmosphere. Good choice of kid's food- breaded chicken strips very good!
Liz Dolphin . 2024-07-25
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Went twice within the same week and two different experiences..... my score is on the average. 1. Quick service in ordering drinks. Ordered food shortly afterwards but took a long time to come out and was cold, either delays in preparing food or short.staffed. 2. Stood in the queue for 10-15 mins to get served before deciding to leave. Good place to go when quiet but when it's busy expect a bit of a wait. Did have the option of an app orders, not an option I wanted yo go down as a visitor. Rec: Dedicated tills, tills for both food and drink others purely drink (where the gp is made) Do a product sales and reduce the number of menu items by 30%. Less choices and speeding up orders and turn around on food. Quality over quantity. But hey, just my opinion.
Haider Hussain . 2024-07-22
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Evening meal looking over the harbough.
Graham Savage . 2024-07-22
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Staff were rude and very scruffy, actually their clothes looked dirty as did they. Poor standards of their own presentation reflected in their service. 20mins for two drinks and it wasn’t busy.
112AGnF . 2024-07-17
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Had a nice lounge burger and chips in the sunshine
Mark Henry . 2024-07-14
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When we arrived, the lovely waitress who seemed to be taking it in her stride was literally running around to get work done in time. Credit to her, she had a smile on her face doing it. Very basic to cook food took 45 minutes to arrive, my moving mountains burger tasted great but it, along with the fries were stone cold. The waitress did a check back and I informed her so that the kitchen was aware and that I appreciate that they seemed understaffed. She offered other food but I didn't have time to wait due to an appointment and I was incredibly hungry having already waited 45 minutes. It would have been nice if money off my meal would have been offered or a voucher for % off my next visit. This place seems like it could be amazing but as with a lot of restaurants, they need to employ extra staff so that if one person calls in sick, they still have adequate staff and that extra person rather than extra profit would ensure a reasonable workload. The restaurant was not even half full so I feel for the staff when it's full. Having worked as a waitress during my teenage years, I really do feel for underpaid, overworked and undervalued service staff.
Bee Webster . 2024-07-13
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Had some lovely food here for dinner yesterday, quick service and food was cooked perfectly! Would recommend the tapas deal, especially the whipped feta, and loved the mac and cheese! Served by a lovely staff member, who was very helpful and always smiling (young blonde guy with glasses, didnt catch his name). Seco lounge is our go to on the RWY- they never fail to disappoint! Come here if you want cheap good food and great service! 🎉
Plymouth Junior Lawyers Division . 2024-07-07
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Today I visited your Armado lounge in plum as I frequently do and is usually always amazing. I wanted to make a book for my upcoming birthday. Megan the new manager was very rude and dismissive and she didn’t even make eye contact with me, sharp and very abrupt as if I was an inconvenience to her I could tell she was judging me and I very much hope it was not racially motivated that’s strongly how it felt which is unacceptable. I’ve never been treated this way there or in the seco lounge. But Megan was purely vile to me I’m so upset, disappointed . I simply popped in to ask to book a table for my birthday she ignored me for ages up to 30 minutes. This really needs to be investigated it’s unacceptable and could happen to more people and damage the brands reputation and the good genuine staff that do work there. Megan the manager was disgraceful
Robbie Santos . 2024-07-06
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We came today for my birthday lunch, I was our second visit but this time I left a little more disappointed then my first visit. Price is great and the waiting/bar staff also, nice environment. Today I was served Luke warm fries which isn't rare in any food establishment, however when they were replaced they were also just as luke warm/verging on cold. It's quite disappointing as if someone brings up a lack of quality you would think it was a priority to return with an up to standard replacement. Again, this was not the wait staff, in fact I could see they were not happy about this on my behalf. A lovely gent brought over my hot ones and did offer us a drink on the house but we had to shoot off. Would still recommend as both times the mains and sides have been gorge, and the RWY setting is beautiful.
Keira Berridge . 2024-06-28
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Was a busy lunch and they seemed short staffed ... girl that greats you on the door ( glasses ) was AMAZING she dealt with the pressure so well .. credit where its due
Redrun Retro . 2024-06-26
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Nice coffee/dining establishment. It has couches people and they are comfortable. Nice place to meet friends, get some food and drink and stay a while. Not the cheapest place around but also not the most expensive, sits in the pocket.
Alan . 2024-06-25
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Spot on place quiz is hoofin on Mondays
chris perkin . 2024-06-24
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First time having breakfast here and the Shakshouka was incredible, very tasty and the flatbreads were delicious 😋
Anand Nair . 2024-06-21
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Very busy but staff super diligent and friendly taking it all in their stride and keeping the customers informed about any delays in a positive manner,really very good.
Paul Burt . 2024-06-18
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Great food and atmosphere. Only irritations are no acknowledgement when you are waiting to be served at the bar (Common occurrence these days) and technical issues with microphone. Not good on a quiz night !
Steve Bashford . 2024-06-14
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Went as a table of 6 (4 adults and 2 children). Staff were friendly and helpful. the tablet ordering was a bonus on previous visit (when you had to stand a queue to order). Menu is varied enough and the quality of food a prep was good. My grip is the acoustics of the place, all I could hear was the clattering of plates and the barista which was tiring and annoying as I couldn't hear the others on my table. Maybe sitting elsewhere like the end room would improve this. For two adults and two children to have a brunch was nearly £50. Overall a busy and bustling RWY staple, but probably not for me again.
Thomas Way . 2024-06-03
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The Seco Lounge in Royal William Yard used to be one of our favourite places to visit whilst in Plymouth, unfortunately there have been some decisions made around this business that are a step backwards, the removal of ordering from the table has made visiting here far less pleasant as you are now forced to queue at the bar and run to and fro to let who you are ordering for know what is and isn’t available from the menu, which is another issue as we had to change about 5 items on our order as they had run out.
Buzz Colder . 2024-05-18
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Sat outside, order through the app, drinks took a little while to come but it was very busy at the time so understandable. Great place to go when the weather is nice.
Liam Jonas . 2024-05-14
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The food is standard. Generally ok. The atmosphere is really good.
Susy Putnam . 2024-05-11
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The lounges all have this warm vibe, and don't feel franchise-y at all. They have excellent choices for coeliacs, like me. And it's good to know that when we're travelling about I can find somewhere nice to eat. The Seco is in a gorgeous location, right on the water. The food and service were good.
Joanne Mallory . 2024-05-06
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Visited early on a busy Saturday evening. Was nice weather and all outside tables were full so we sat inside. Menus were laid out on the free tables and we could choose where we sat. Ordering was via a QR code which I know works for some people but personally I really don’t like them and would much rather place my order with a real person. You then pay for your food and drink but are asked to pay a tip. How do I know how much I want to tip before I have received any service at all. Not a good practice imo. Drinks were served quickly but our meals took around half an hour - they were very busy so understood why the wait. My food came out and the chips were piping hot but my steak was lukewarm - the plate was cold which didn’t help - and my husband’s appeared 5 minutes later so mine was then cold. Asked for mine to be reheated which they did but it came back with a large cold blob of garlic margarine on top of it - definitely didn’t taste like butter, more like Flora (other margarines are available). Staff were friendly and pleasant but kept very busy. Toilets weren’t as clean as they could be and only 2 cubicles which seems crazy for the number of people wanting to use them. Large water dispensers and glasses for you to help yourself from which was a nice touch.
Katy963 . 2024-05-06
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This wasn't a planned visit, but we fancied a spot of breakfast whilst out on our dog walk and i remembered that seco lounge allowed dogs in, we went in and it was busy, not hectic busy but there was plenty of tables in use, we found a nice seating area we could sit with the dog and had a look at the menu, i decided to go with a cooked breakfast, where my husband had pancakes, hashbrown, bacon and syrup, we both really enjoyed our food. It was clean and the staff was fun, helpful and smiley thr whole time we was there. The only negative was in thr girls loo, although the toilet roll was full, you could not get any out as the whole you thread it through was blocked up with tissue, luckily i always carry tissue in my bag so wasnt a major issue.
Kylie Lyddiatt . 2024-05-04
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Prices have been hiked up in recent times. More expensive than the nearby French restaurant, and sadly not as good. The staff were very helpful.
Mr Waves (Mr Waves) . 2024-05-03
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Lovely venue sat outside in the beautiful surroundings of RWY and nice coffee / food, however, the service from one of the waitresses was terrible. I've worked as a waiter so I understand asking customers "was everything ok with your meal?" etc and to be friendly, but to then start discussing the cost of living and her financial woes in detail and to visibly see that we the customers were not taken to this and then to carry on was a bad reflection on her (or whoever coached Phaedra). Service over at nearby Wagamama is amazing and on par with what you'd expect from a national chain.
Jonathan Carroll . 2024-05-02
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Waited hour and a half to be told that gluten free meal had been contaminated in the fryer. Had to choose something I didn’t really want, then had to eat meal quickly as car parking time was coming to an end. There was no offer of any compensation, not even a free drink! Won’t be back any time soon. We had been regular customers .
Grace N . 2024-04-22
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Really nice place. Good vibes and good food.
Louise Daum . 2024-04-20
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Food was very nice and the staff were pleasant, would go there again.
Kelvin May . 2024-04-16
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Really enjoyed coming here, food was delicious (especially the sweetcorn and Cheddar fritters), good value for money, and the staff were friendly and attentive. Thanks to all the staff.
Sophi Carroll . 2024-04-13
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Part of the Royal William Yard of restaurants. Really enjoyed our meal their. Good food, well cooked and presented. Two large rooms, so even with a quiz night going on, you are able to sit in comfort in the second area and be heard. Would go back again.
Darren Chapple . 2024-04-13
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The food was fantastic but the service from a lovely young stud called Matthew made it a night to remember.
Edd Wilson . 2024-04-09
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Staff were friendly and attentive, good value for money!
Jess Daniels . 2024-04-09
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Excellent food and service as always.
Stephen Tayler . 2024-04-09
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Always a relaxed atmosphere, with attentive staff and good food - love to visit for lunch after swimming around the corner
James B . 2024-04-09
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The two drinks we ordered, 'Biscoff Banoffee Milkshake' and 'Strawberry and Yuzu Still Lemonade', were small and weak tasting. The lemonade was mostly filled with ice and tasted more like water. The 'Chocolate & Raspberry Torte' slice was ridiculously small, and the team serving the food forgot about it so had to be reminded. Overall a poor experience, a nice setting, but let down by rip off prices and poor quality drinks.
Stuart . 2024-04-08
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Won of my favourite places to go wether I eat or just for a dog walk. Very dog friendly
Wendy Boaden . 2024-04-07
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Really poor. Came for a quick bar snack and a couple treats for drinks. Ordered a strawberry milkshake for my son, that was great. Worth the £5. Credit where credit’s due. However the £4 pink lemonade was undrinkably strong and sweet - so had to get 2 extra soda waters to make it drinkable (despite having an insanely sweet tooth) And the Halloumi Fries we paid £6.15 for (was just a side from the side menu, so wasn’t expecting anything more than a side - however priced at £6 you expect a handful of fries) yet it came out on a bowl smaller than my young sons hand. 3, I repeat 3 tiny single halloumi Fries on the plate. To which I questioned the waitress if that was really the £6.15 side I’d ordered - she said yes sorry love and hurried off. Staff were run off their feet so didn’t want to bother repeatedly - could sense how stressed they all were and how it’s clearly an overpriced generic place, where pride and personable attention isn’t prioritised, atall. One of those places where a pretty location and interior decor means things can be priced insanely apparently.
Lizzie Hruza . 2024-04-01
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Lunch stop after a good wander about. Got a table easy enough but it was very busy as it was easter weekend. Drinks were good and came out quick. The food was really good but a 45 minute wait for a panini and cheesey chips is a joke. I would go again but not when its so busy.
carlys977 . 2024-03-31
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Attended the Monday quiz. It was busy so had no issue with the half hour wait. Ordered the halloumi burger with sweet potato fries as well as portion of the same fries for my friend. Underwhelmed and disappointed to say the least. Food was old, and only 16 fries I had less in my portion with my burger. For £17 I'd of expected more, only two halloumi sticks with sauce, lettice and humous it was seriously overpriced! A member of our group had bought a round and this was refunded but my food bill should have been refunded! Honestly, I won't come back for food should have learnt my lesson first time but gave second chance.
suzanne eddy . 2024-03-26
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Lovely food and drinks, surprising busy on a Wednesday evening and reasonably priced especially with their 2 cocktails for £12 deal.
George Hubbard . 2024-03-24
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Seco Lounge has always been the place to retreat to in Plymouth, along with the outstanding decor, amazing selections of foods (for everyone) the staff also create the chilled, happy vibe that Seco has always offered. Seco also sits in the most beautiful of areas in Plymouth meaning you not only enjoy what the cafe/bar offer but also get to sit back & appreciate the stunning views it’s surrounded by.
CJ JONES . 2024-03-15
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Popped in for drinks only. It was great.
Philip Partridge . 2024-02-27
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Never been here before but met friends here that I have not seen for some years. Location is excellent, parking was okay for mid week, no chance in full season, venue was open and spacious. Ordered the Lounge burger and it took 45 minutes to arrive, service was okay of a sort. Staff friendly. Tables clean. But 30 minutes after leaving I felt very unwell. Had a fraught journey back home as my stomach was doing summersaults. Based on that experience I think I would leave it and only recommend it for drinks. Was a shame as I was very much looking forward to a very enjoyable day. Just one of those things I guess.
Kevin Webb . 2024-02-23
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My wife and I visited Seco Lounge recently for dinner. Met as soon as we walked through the door seated promptly. When I ordered the meals a couple of our initial options were off the menu, so an alternative was recommended, which we went for. Due to some of the items being off the menu, the manager made a lovely gesture that was much appreciated - great customer service! The food arrived promptly, and it was really good. Reasonably priced also. It's a great venue, with real character. We will definitely return.
Downsviewduo . 2024-02-20
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Visited as a couple on a Thursday morning. The initial greeting was delivered in an unfriendly loud manner, which clearly didn’t allow for effective communication as the apparent message about no table service wasn’t delivered. I went to the bar to ask for service to be spoken to in such a rude, pretentious manner, I appreciate that this didn’t bring out the best response from me, started an order, asked for water to be told there was a water station behind me, and there’s no table service “I was told this earlier” I wasn’t- or at least it was terrible poor communication, no customer service, the people ‘working’ use the term loosely clearly think the Secco Lounge is a stage, not a place to serve and look after customers. We left, opting to go to Monty’s on the Barbican where customers are treated brilliantly. Avid the stage that is The Secco Lounge!
CCCCDevon . 2024-02-15
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We've been coming here for years, since it first opened. Often a very popular place, especially on a sunny evening, but nevertheless a great place to relax and unwind. The menu is quite extensive and fairly cosmopolitan; lots of influences from other countries. Not particularly expensive. The only downside to this lounge is a lack of decent desserts and cakes, but maybe that's just our opinion.
Andrew Miller . 2024-02-11
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Good food, pleasant service, but a little slow. Lively atmosphere.
Judith Whewell . 2024-02-10
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Recently went to seco lounge for a food and drinks, our waiter was incredibly rude and questioning my ID just because I had long hair in my ID picture. Then once we finished our food and our waiter who we believe his name is Mike (the bold manager) said to us “ I don’t believe you are finished because there’s food still left on your plates” I have been a regular customer for many years and this has completely ruined my experience.
Matthew Northmore . 2024-02-04
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My partner and I visited seco lounge for dinner and drinks. Whilst the food and drinks were amazing as always our waiter completely ruined our experience we believe his name is Mike (the bald manager). It started when he was criticising our IDs telling my partner that he wouldn’t be surprised if he was denied entry with it (my partner is 25). Once we had eaten all we could, we stacked our plates and the waiter come over and said “I don’t believe you are finished because there’s still food left on your plates”. We have both been regular customers at seco for years now and this one experience has ruined it for us.
jess garland . 2024-02-04
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Male staff member with dark hair was very miserable looking. Lady at the door was super welcoming and happy. No food ordered .
Phil Turner (The Big Fil) . 2024-02-02
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Such a lush place! Little Long wait for food and it was a tad cold but it was tasty and the drinks are amazing
Prin Smith . 2024-01-27
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A good place to visit in Royal William Yard here in Plymouth. The food is loverly and well cooked. The staff are friendly, polite, helpful and respectful. Plus the Seco Lounge is dog friendly. So your pooch is ALWAYS welcome. As well as that, there are FREE doggy treats readily available in a glass jar on the counter. There is metered parking clise to the Seco Lounge.
Allan . 2024-01-23
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Love this place! Food is always as excellent as the staff are friendly and helpful.
Robert Bradley . 2024-01-23
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Lovely atmosphere . Breakfast brunch was really tasty . Always a pleasure .
Gray . 2024-01-19
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30 of us booked table for a suprise birthday. Everything was perfect, from preorder to delivery. Quality of food and service excellent. Thank to Zoe for communication before and Mike on the day, ensuring we all had a fabulous afternoon / evening. Definitely recommend 👌
Janette B . 2024-01-16
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Had a delicious brunch here with my parents. I had the vegan breakfast, which is one of the best I’ve tried anywhere, and my parents both had the lounge eggs with salmon and they were very happy with their choice! The portion sizes are good, the food was freshly made to order, delicious, and brought out promptly. We also enjoyed the coffees we ordered - all in all, we had a wonderful time. Thank you very much to Pete and Emily!
Sabrina Therese Forrester . 2024-01-15
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We have eaten here quite often and enjoyed our meals. But this afternoon was quite different. I went with my wife and 2 daughters and was very disappointed, I had the Breakfast and although the contents were fine, it was served to me on a cold plate and therefore the food did not retain the heat while being eaten. My wife had the buttered chicken. Which was one piece of chicken a handful of fries and a spoonful of coleslaw. The chicken was dried out and stringy and what was on the plate was not worth the price. Such a disappointment.
Michael . 2024-01-12
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Sadly there wasn't much to rave about, we come here quite often but the quality of food seems to be going downhill...Average Sunday busy-ness expected at midday, we came for a late breakfast and waited about 45 mins. Breakfast was very poor. My partner and I both had the lounge breakfast, it was all overcooked. The black pudding was terrible, likely cooked in a rush in the fryer than grilled, how it should be. And the eggs were stone cold, it wasn't an enjoyable meal and I had to leave about half of my food.
hxbomb . 2024-01-07
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Rude staff and the food is over priced and tight portions. Really rude staff that need to drop the attitude. We stood at the bar when 3 of them ignored us and what was the point of having a wait to be seated when there was no staff there. Food is bland and really small portions.
Paul . 2024-01-07
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Nice place, good food but can get very busy.
Naomi Roose . 2024-01-07
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This place is such a vibe. Great atmosphere and good food. Absolutely loved the tapas. Always a treat after a good walk in the Yard. Staff were friendly although our orders took quite sometime to arrive. Good value for money. Outside seating is perfect in the summer with a lovely view of the ocean.
Sumalka Mendis . 2024-01-07
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Held my dad's 90th birthday celebration. There were 25 of us in total, pre booked and with reordered food. Amazing food & staff couldn't do enough for us. Would recommend you try out their hospitality.
MoT131 . 2024-01-06
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Great relaxing atmosphere, food was lovely nice and relaxing experience
Andy Titchard . 2024-01-05
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Lovely spot for coffee & cake! Venue was heaving but staff found space for us despite being in the throes of the festive period. One female staff member was so lovely and friendly! Venue was clean & atmosphere was good! Would recommend ✨
p0ssc . 2024-01-01
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We went there for lunch today. Lovely location, good allergy menu, friendly staff, only moan is that they didn't have their heating on and it was freezing to the point that the food was served cold , very disappointing.
Julieann Harper . 2023-12-22
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My first experience of the Seco Lounge and it was absolutely fantastic, the service, staff and prices were excellent, will definitely be going back there again..
Patrick Francis cunningham . 2023-12-12
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Very nice food, great atmosphere and interior.
Bartosz Sowiński . 2023-12-11
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Lovely place for a catch up with friends
Lynn Maloney . 2023-12-07
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Absolutely fantastic. Great service, lovely food. Reasonable priced! Will definitely be returning
Harry Baker . 2023-12-04
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Great stop off for lunch service was great, food was great. Overall 10/10
T E F . 2023-11-20
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Pretty decent experience. Looked really nice for vegan/gluten free. I had the nasi goreng, which was decent, but had some uneven distribution of spices which pulled it down a bit. Other people in the party tried the tapas, which was delicious. A bit noisy, but ok overall.
Alice Thagaard . 2023-11-15
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So disappointed today , husbands food was luke warm , my buttermilk chicken was not cooked in the middle and was Luke warm which turned my stomach , replaced with another choice of haloumi . Then to top it all visited the toilets and they were smelling of strong urine , womens toilet was without paper ! I informed a member of staff and was told they would sort ! Sat back down and said member of staff continued to serve and walk to the entrance without informing anyone !!!!!! I worry about the hygiene as most staff looked like they had just arose from bed , only one gentleman who served us looked clean ! No apologies for any of the short comings . We eat out a lot and this was such a disappointment , I would usually let it go but today was a birthday treat and totally spoilt the day , still feel nauseous today !!!!
512anner . 2023-11-14
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Great food, great service nice cosy place for two or ideal for a group meal or drinks
martyn seabridge . 2023-11-13
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Loved the deco of this place. Friendly service and a great place to hang out.
Claire H . 2023-11-10
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What an amazing place ,such a lovely vibe.Staff are super kind.The food was excellent, highly recommended.
enolaw495 . 2023-11-02
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There is a very sad story behind our visit last Friday, my brother has a table booked for him and his wife for her birthday, and she passed away on the Thursday, as Friday was her birthday, a quick call at ten o'clock was all it took for the amazing staff to set up a tables for 19 booked in at 1pm, we were able to celebrate a wonderful lady in a fantastic way, with great food and service, we will be forever grateful to the staff for going above and beyond thank you all so much ❤️
Beverley “Mrs morts” Mortiboys . 2023-11-02
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Great food and great atmosphere. Plenty of choice of food and drinks. I enjoy the kombucha and the tapas.
rachaela772 . 2023-10-30
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Brilliant went there for breakfast. Food 10/10 Staff 10/10 Atmosphere 10/10 Quirkification 10/10 I'm definitely going back to try more of the menu 😋
Steve Ay . 2023-10-30
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16 of us came here for my daughter's graduation and everyone enjoyed their meal. Friendly staff especially the manager (Hugh maybe?). Would be nice to be able to order drinks for a large group at the table.
Nicola Butler . 2023-10-28
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Me and my partner had a waitress serve us (blue jeans, black jumper) today at about 12. The girl gave me little to no eye contact instead just kept starting at my partner and smiling. Poor service, I don’t expect to be paying for a services which makes me feel uncomfortable. Please look at the training.
Ewelina k . 2023-10-24
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Lovely place to eat, although a big place it had a cosy feel. The food was delicious and was reasonably priced
Leanne Morgan . 2023-10-24
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Lovely staff, lovely food and great drinks. Feels like an extension of home, without a pretentious atmosphere(which is rare in the RWY 😂).
B “Rehmy” Honey . 2023-10-22
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Ok experience.... very noisy.. hour wait for food...wouldn't rush back
Rich Andrew . 2023-10-20
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Tuesday night...just gone 9pm...food til 10pm but no-one knew when they shut. Friendly staff member who was obsessed with allergens...mentioned it 3 times. Burger quite good... chips and onion rings generic deep fried fare.... take great exception to £3.75 for 2 cherry tomatoes, a pinch of leaves and 3 slices of red onion. No-one came to ask me how my meal was. Overpowering stench of burning candles in my throat. Had a good breakfast here once....won't be back again...not worth the money paid... Edit...spoke to Manager...he was sympathetic and refunded salad price and gave a free half pint...fair play
Dave Hayman . 2023-10-17
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The food here is always excellent, the bar staff are great, you can order on the app so no worries about queuing. Very accommodating for young children that are board games and high chairs and colouring. The menu is very nice. I've never been disappointed with any of the food I've ordered. Also the same for the drinks, The soft drink specials or really nice.
Dan Magahy . 2023-10-12
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The staff are very unkempt, very off putting and that's putting it kindly, won't be back.
Colin Easdon . 2023-10-09
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I recently had the pleasure of dining at this wonderful restaurant in Royal William Yard, and I must say, it left an unforgettable impression. The food here is nothing short of exceptional, with a uniqueness that sets it apart from any other dining experience. Their commitment to freshness and quality ingredients is evident in every bite. Each dish is not only interesting but also memorable, leaving a lasting impression that beckoned me back for more. In fact, I couldn’t resist the temptation and returned not just once, but twice within a span of two days - once for breakfast and again for lunch! The staff are the true gems of this establishment. Warm, welcoming, and incredibly helpful, they make you feel right at home from the moment you step through the door. Their knowledge of the extensive gluten-free menu is impressive, catering to a wide range of dietary needs without compromising on flavor. One of the highlights is the outdoor patio, which offers stunning views of Royal William Yard’s beautiful architecture, docked boats, and the picturesque harbor. It’s the perfect backdrop for a delightful meal, adding an extra layer of charm to an already exceptional dining experience. If you’re seeking a restaurant that combines unique and fresh cuisine with friendly staff and a breathtaking ambiance, look no further. This place has it all and more, making it an absolute must-visit for anyone in the area. I can’t recommend it enough, and I’ll certainly be returning for many more memorable meals in the future.
Vivacious Vagabond . 2023-10-08
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Always a great place to enjoy a relaxed evening with friends.
Graham Lang . 2023-10-05
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Great venue to take the grandchildren, very flexible chilled restaurant 👌
Chris Taylor . 2023-10-03
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Just a little cold as the door wouldn't shut but the food was fab
Yvonne Stephenson . 2023-09-27
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My first visit, and I was not to impressed, my main meal was cooked where my friend had the same dish was very over cooked close to burnt. Desert was not much better. I had the chocolate brownie which came as hard as a biscuit. Where my friends had churros was under cooked and just warm. I will not be put off by it, l will return for another go next year. So 2 years on and we have returned for another meal with family and friends, what a total disappointed. Pancakes, they take minutes to make, not here, they buy them in and nuke them so the are like rubber. No steaks, told unable to get any from their supplier. Nobody on the table had a good word to say about any of the food that was served.
michael perrett . 2023-09-18
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Great place to go for Sunday brunch
Michael Widger . 2023-09-18
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Excellent location with a fantastic atmosphere, food was superb and staff were lovely, We will definitely be back! Also gluten free menu was brilliant!
kyle rice . 2023-09-16
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