Scott's Richmond in Richmond upon Thames

Shout out to Nuno and the South African colleague who provided a great service.

A really disappointing exerience! We had booked a table for our sons 23rd birthday and were greeted nicely by the gentleman on the door and the lady on reception. After that the whole experience went downhill. We were showed to our table and given menus and then just left for a long time without anyone coming to take a drinks order. We were never told what the fish of the day was and all of the staff who served us seemed distinctly disinterested. The food was average to say the least and my husbands spiced crab had no taste whatsoever. My son had the mixed oysters and the last time we came the waiter explained what each of them were. This was not the case on this visit. The mains were ok, but nothing special and we ordered some more drinks which never came. When I queried it with the waiter when we asked for the bill he said he would find out what had happened but never came back to us. We had been given a £250 gift card from my in-laws which we used to pay and were told that the gift card can only be redeemed on one visit and that we hadn’t spent the full amount. We agreed to still use the gift card as we did not wish to return and it wasn’t a big difference but we were never given a bill so didn’t get to see what the total actually came to or whether we had been charged for the non-existent drinks. For an establishment that specialises in offering a high end service they certainly did not deliver on this occasion. The staff spent all their time ‘busying’ themselves with setting tables in a relatively empty restaurant rather than actually providing the service we would expect from this restaurant. It was an extremely disappointing experience and not what we had hoped for to celebrate a special occasion. I emailed Scotts twice before posting this review to give them a right to reply but they didn't bother which just about sums up our whole experience of them. Overpriced, poor service, average food and disinterested staff.

Had a very wonderful drinking and dining experience tonight at Scott’s. The bartender upstairs, I think his name is Atrem, was so helpful with wine and then cocktail suggestions at the Bar and Sergei was helpful when ordering our food considering my and my best friend’s food allergies. We will definitely be back!

What a lovely evening with my friend as Sergei took care of us! He was a lovely host with Artem as we celebrated my friend’s good news. Lovely food. Good people. Will definitely come again!

Rib eye returned being overcooked. Staff seemed to care less. Had to enquire what happened to my replacement steak which had not even turned up 30mins after the rest of our party had finished their main courses. Got the price of the streak ( which I never eat) and a free pud. Really piss poor evening finished off by having to return a beer for arriving warm.

This is one of my favourite restaurants. The food is reliable and consistently good. A great selection of wines. The staff add to the atmosphere.

We recently had an excellent lunch experience at Scott’s Richmond with our family, including two children. The atmosphere was lovely, and the service was top-notch. Although we encountered a minor incident, the manager and staff were incredibly helpful and resolved it promptly. Their attentiveness and professionalism truly made our visit special. The food was delicious, and the riverside setting added to the charm. Overall, it was a great experience, and we would definitely recommend Scott’s Richmond for family dining. The staff’s kindness and efficiency ensured that our lunch was memorable and enjoyable for everyone.

We recently had the pleasure of dining at Scott’s Richmond to celebrate a belated birthday with family, and it was nothing short of exceptional. From start to finish, the experience was top-notch—five stars for both the impeccable service and outstanding cuisine. A truly opulent dining affair, where every detail exuded elegance. Delicious food, flawless service, and a perfect ambiance made for an unforgettable evening. Highly recommended!

Definitely a place to visit! Absolutely amazing fish, great service, nice design and a beautiful terrace 🤩🤩

Great place. Good food, reasonable prices, glamorous interior, very nice staff

Went for the first time on a Wednesday night during live jazz. The music was lovely but the noise level combined with diners was a bit too much, to the point where it was challenging to even hear our waiter. The Jersey oysters had barely any meat. The chicken breast was tiny for the price and I wouldn't call it a "main dish" at all. Overall, it's pretty but the tables at the banquet seat are way too close to one another to feel intimate and high class. You can barely squeeze past the other table to sit down comfortably. The waiters all looked very tense, no smiles, just a bit too formal and cold for my taste.

Food was brilliant as ever and Chelsea and Drew were great hosts

Love the vibe at Scotts, friendly staff and very good food. Everything is crisp and clean and worth every penny.

Extremely disappointed especially after dining at the Mayfair Scotts, front of house stsff need to be re trained on customer service, they caused issues and embarrassment, I’m just very dissatisfied as first impression is so important but felt they left me not wanting to come back & very upset to see I was over charged.

The portions are very small given the price and the sides were overpriced and in one case inedible (Spinach). The restaurant was empty for a Sunday and there was a lack of atmosphere generally. The desert was something you would get in any restaurant and not worth the money at all, all 4 guest left most of it in plate. The waiters were overly talkative and nosy and didn't get the hint that we wanted to be left alone. Also no privacy in the restaurant with a lack of little touches like flowers etc you might expect. Very expensive overall. You can get much better value elsewhere.

This was such a lovely evening at Scott's, Richmond. We went on a Wednesday to enjoy the live jazz and have a bite to eat. We had the shrimps, risotto and scallops for a starter. The risotto and scallops were delicious but the shrimps paled in comparison. For the main, we split a lobster and have a side of artichoke. The lobster was delicious, however, the artichoke was deep fried beyond recognition. The star of the whole meal was the absolutely divine gluten free rolls that were served at the start. The whole meal was gluten free. Sadly, there was only a fruit plate available for dessert, which was a major let down. Overall, it was an enjoyable evening.

Excellent food. Wine list very great. Loved the atmosphere. Great staff and service

Very bad service. Service is too fake and not genuine. Additionally we were here to celebrate my wife birthday which they promised in advanced a birthday treat which was not done. Also requested specific table which they promised and again not done Food is very average and small portion so would advised everyone spend your money somewhere else where food and service is genuine and better

Went with my partner pre-valentines and ordered the lunch set 3 course menue. I just loved the atmosphere and interior so much in this restaurant. It was cozy, warm and special like in another time. The staff was very friendly from the moment you arrive in the restaurant until you leave. About the food, I’ve had mixed feelings. Although everything was delicious and beautifully presented, I was expecting a little more. The burrata was okay, my boyfriends salmon pastrami was amazing. We both ordered the fish which was tasty but I missed something to it. The mint choc dessert was heaven a 12 out of 10! Would go again but order myself a more special main:)

Absolutely fantastic restaurant, amazing food, service and atmosphere, highly recommended.

My partner and I enjoyed a 3 course set meal (pre-Valentines late lunch / early dinner). Our favourite was Citrus cured salmon pastrami to start followed by Fillet of pollock (4/5 ⭐️) The fish dish was beautifully presented, but unfortunately, it didn't quite have the burst of flavor we were hoping for. We finished off with Brie de Meaux and Mint chocolate delice. The brie on the toast could have been a bit more generous, and the chutney was a little overpowering. The mint chocolate delice was heavenly! Bursting with flavor and wonderfully rich with thick chocolate – it was the perfect dessert. The side of mashed potatoes was absolutely divine. It was incredibly creamy and rich, the perfect texture, and paired beautifully with the fish. Hospitality and service 5 ⭐️ thank you Scott’s Richmond team for making us feel welcome and we had a great dinner date.

Just back from a wonderful evening at Scott's. Everything went as I was expecting from such a classy restaurant . The service from Mr Csaba was highly professional . Thank you very much to all at Scott's Mr & Mrs Boyarski

THE best of Scott's restaurants! Not only because of the interior decoration and the venue... The food is great, and the very friendly service . It was one of those occasions when no faults were found ;-)

Last night some friends and I dined at Scott's. I've been several times before and have always enjoyed the experience. This time the evening started off brilliantly. The starter and main courses were excellent, and the sommelier made a fantastic wine recommendation. We were enjoying a wonderful meal and great conversation, completely unaware that the restaurant had other plans for us. Just as we were finishing our main course, and still enjoying our wine, our table's host appeared, not to ask if we would like to see the dessert menu, but to inform us that our two-hour time limit was up. Not only were we denied the opportunity to order any desert, but we also had to rush to finish the rest of our fine wine before being shown the door. So much for a relaxed, refined dining experience. I cannot recall if this two-hour limit was mentioned at the time of booking. However, I can say with absolute certainty that it was not mentioned upon arrival nor at any point during the meal. Two different hosts even admitted they knew the restaurant would be very busy that evening. Given that, a simple professional courtesy -- reminding us that we had a strict time limit -- would have gone a long way. Instead, we were blindsided, rushed out, and left feeling like an inconvenience rather than valued guests. For any top-tiered restaurant I believe it is reasonable to assume that the management have trained all their staff in hospitable professional courtesy. In this case it simply took ill-equipped hosts to destroy all the hard work put in by the rest of restaurant team. Scott's management - you need to do better! What started as an exceptional dining experience ended in utter disappointment. Hospitality is just as important as the food, and on that front, Scott's failed miserably.

Had after Christmas dinner while in the UK visiting friends. Food was excellent, service could not have been more helpful or friendly and the cocktails were delicious.

British food is great for dates or birthdays, and the lobster is amazing. Except the price, everything else is ok

I went to Scott’s on Thursday 23rd for lunch semi business semi family. The restaurant is beautiful and the waiting staff were friendly and helpful. I had oysters and the others had artichoke that was lovely I had their special of sea bass as did one other. We had an enjoyable lunch, however when we left I hadn’t got passed the Ivy when I was violently sick ,that not only embarrassing but I need a clean up. My daughter went back to the restaurant to let them know I had been ill and it could have only been the oysters. And that they should take them off the menu but she was met with a very off hand attitude. She wasn’t trying to get a reduction. She gave her email that they said they would contact her Up until now she hasn’t heard anything that I think is disrespectful and certainly won’t be going back !

Excellent oysters, crab and lobster! Great service. Very cozy pleasant setting.

Let's not beat about the bush! This is an expensive restaurant! So despite multiple recommendations; the bar had been set very high! But Scott's delivered! And more! The food, the service, the atmosphere and the location were all perfect! I really can't find any fault! It is a fabulous fine dining experience that I can wholeheartedly recommend!

Ill Afterwards. A group of us visited and had a lovely time and left feeling very happy, all in all it was very pleasant until 3 of us became ill later in the day. We are from different households and we hadn't seen each other before visiting Scott's on that day. The 3 of us only had one thing in common which was eating the risotto. We reported the issue to the restaurant who passed it to a 3rd party compnay. They refuse to acknowledge the issue and pointed the finger at us. As i mentioned , one thing in common, the risotto. Very poor response from the restaurant. Won't be going back again and certain won't recommend visiting.

What a wonderful place with an accent of jazz music in the background. My friends and I had a great evening!

I recently had the pleasure of dining at Scott’s Richmond, and it was an exceptional experience from start to finish. The meal was nothing short of outstanding, with a selection of fresh, high-quality seafood that left a lasting impression. We began with oysters, which were perfectly chilled and full of flavor—an ideal start to the meal. For the main course, I had the lobster, scallops, king prawns, and spicy crab, all of which were cooked to perfection. Each dish was wonderfully prepared, with the seafood beautifully complemented by rich flavors and textures. The service was impeccable, with attentive staff making sure every need was met without being intrusive. To accompany the meal, I enjoyed a crisp house white wine, which paired wonderfully with the seafood, followed by an Aperol Spritz to finish off the meal on a refreshing note. All in all, it was an unforgettable dining experience—delicious food, excellent service, and a perfect ambiance. Highly recommended!

We were ready to leave. We booked our visit a few weeks in prior as we wanted to spend family New Year’s Eve there. Upon arrival we were sent to the top floor being said your table is being prepared for you. 30 minutes of waiting until we were offered the table on the top floor, which was already empty when we arrived. When my partner insisted on getting the table in the main room we have been told that it’s overbooked and they don’t have available tables. Anyway, after couple of minutes we got the table in the main dining room , where we ate delicious meals. And yet I will think twice going back there again.

While this restaurant is in a beautiful location and nicely appointed, the food leaves much to be desired. Not very tasty and bland. For such an expensive place trying to be exclusive, I had expected much more! The staff were friendly but too busy to be attentive.

As good as Mayfair Scott's, if not better. Had an amazing lunch with family, enjoying excellent service, a wonderful atmosphere, and of course, delicious food. One thing I particularly enjoyed about Richmond over Mayfair was the lovely river views. Planning to visit again at Easter.

Went to Scott’s with a friend of mine in Richmond before she left for LA, and I’m very disappointed by the food considering it was on the higher end of pricing. We ended up getting half a lobster, scallops, monkfish i believe, and I ended up getting the masala after still being hungry. The lobster had no flavour which was disappointing. The masala was quite sweet, which was odd, and my friend’s fish dish had an odd indescribable flavour. The scallops were good though. Overall, I’m very disappointed by the food at Scott’s, however, the service and the interiors of the restaurant was amazing.

Both the original Scott’s in Mayfair and the newer one in Richmond are great places for special moments.

Bread is amazing Service is amazing Gold chainler I would recommend this review to a friend

Went to Scott’s for a the Sunday roast, it was very busy due to it being the Sunday before Christmas, I found the carrots and cabbage were hard and had a very fatty cut of meat, the prawn tempura had a very airy light batter. It was very underwhelming for the price (I’ve had better roasts in chain pubs) Although the decor and atmosphere was very grand and food service was quick,I would personally rather go here for the drinks and jazz evening.

Scotts is always super good, however this time I asked to takeaway some of the food I couldn’t finish and they packed it the way the bag and just collapsed 1 minute after we went out of the restaurant. Very frustrating as I lost half of my dish and the side:(

Loved the food, the very attentive staff and the beautiful location. Definitely recommended.

Just arrived for Christmas eve lunch. Relegated to a very understated room upstairs. Be warned that if you want the full Scotts dining experience you need to request the room downstairs. Not at all impressed, especially considering the amount of money we are about to spend for what should have been a special lunch. Could be in any restaurant right now...

Atmosphere a tad stiff sevice was good .although I never did get my beer i ask twice for at the end of our meal.i ordered a steak for my main but it was very disappointing very chewy and not seasoned i have .had much better for a lot less. i was on the other hand able to take the steak home and feed the dog so all not wasted .we were a table of 10+so I didn't complain at the time as I was having a fun evening .The restaurant however is nicely laid out and is in a great location in Richmond

Rude staff, tense and unfriendly. Artificial attitude to guests and to each other. They need special training to work with people and colleagues. Training how to be human,but unfortunately this is not taught.

Very mediocre. Food is average. The service is, to put it mildly, bad. They forgot to bring water, they brought it, but the wrong one. Then again the wrong one. They don't fit at all. Dirty dishes are not removed, empty bottles are not removed. At the same time they are quite cute. But there is no basic service.

Extremely racist behaviour from the staff - we wanted to have a quick drink at the bar which was completely empty and we were not allowed. Generally staff not willing/welcoming very disappointed

One of my favourite restaurants in London. Fantastic new addition to Richmond and looking forward to planning my next visit :-)

I am disappointed with my recent experience with your customer service. When I called to cancel my reservation that we have moved, the second I tried to move the customer service really rude at the phone call and told cancellations within 24 hours would be free of charge. However, despite notifying your team over 24 hours in advance, I am now being told I will be charged. This has been frustrating and unclear. I kindly request clarification on your cancellation policy and hope this matter can be resolved fairly we should not get charged on this when the service is not valuable and unacceptable for being rude to us!

Feeling very festive with the glamorous christmas decorations, fabulous food and very attentive staff. Great night out.

We went here on November 19th for lunch to celebrate our Silver Wedding Anniversary. The service was excellent, and we were made to feel welcome, and were attended to perfectly. The food was divine. The Oysters were superb as was the champagne to accompany. At that point we joked with our waiter that we could sit there all afternoon just eating Oysters and having more champagne. However, we moved on, of course. A cocktail each took us onto our starters of Devilled Crab and scallops, again superb. Mains was a perfectly filleted Dover Sole for my wife and grilled cod for myself, with sides of potato and spinach. A bottle of Bolney Estate Pinot Gris was a great accompaniment. Desserts of Brownies with ice Cream and Paris Best with Pistachio Ice cream and a tawny port to finish made for a most enjoyable afternoon.

Excellent all around 👏 Can't fault it

Great Food Very Delicious and Beautifully Presented and Staff was excellent, very attentive , polite and very professional. Looking forward to my next visit .

Lovely customer service from Ukrainian guys 👏🏻🔥 food was fabulous ❤️ Perfect dessert Paris Brest

It’s good, but they forgot my bread.

Held our intimate wedding reception dinner for 12 here in October and everything was seamless. The set menu was fantastic and more food than I could finish! Wonderful wine selection and our server was charming and accomodating. Thank you for creating such a special memory for me.

Very impressive ambience and the fish is also good. At par with their original restaurant in Mayfair.

From Fatima at reception to the team at both the upstairs and ground floor sections the service is on par with London Michelin starred locations. Wine list is well balanced and love the carafe options. Food, especially the prawns, Lobster and Cinnamons doughnuts is exquisite Grazie Mille 🙏🏻

Some of the best service I’ve had in London. Pierre is a class apart. Excellent food without even a hint of mediocrity. Beautiful venue.

Excellent fish and chip shop, lots of variety, excellent atmosphere, excellent food. We paid £273 for lobster plus . Nice walk by the Thames afterwards. Parking around the corner in Friars Place for a tenner...if you can get in it. Richmond is a lovely place, with a wide variety of historic and modern architecture, and if you have had too much of the gorgeous food, there are plenty of hungry bird and fish who will appreciate the expensive scraps. Being on the pension fine dining is not something I would do too often.

Unfortunately like many- husband has come down with Food poisoning 24 hours after having the "freshest" oysters (Loch Ryan) - absolutely miserable experience and seems to be a trend now that I am reading through comments- particularly with the oysters! Super disappointing experience from a place I would have only expected the highest and freshest quality.

What a wonderful way to spend the afternoon. The decor is fabulous and the calm atmosphere makes for a delightful experience. From the moment we sat down the staff were polite and attentive (especially Chelsea) clearly caring about their establishment. The food was a joy with great care taken over the presentation and flavours. Thank you to all.

Very nice restaurant , tasty food, very nice service . Everything at the highest standard

Beautiful restaurant, friendly staff and good service but the food was very average. Miso salmon was over cooked, endive salad weirdly came with sugary walnuts and the cod was also mediocre. Wanted it to be so much better.

Great food, superb service, and beautiful decor. Specially recommend the Live Jazz on Wednesdays.

Although the food was lovely, I can only describe the place as unnecessary over priced and have never been anywhere with such a mark up. The service and staff were good but £369 for 3 courses plus a bottle of cheap red wine and 4 glasses of champagne is extortionate. We enjoyed our experience but at that price I would expect the food and dining experience to be outstanding and it was mediocre at best. We would never consider going back as it was far too expensive and not worth the price. As an example; a bottle of Nytimber was £108 (+13.5% service charge, making it approximately £122) which is usually anywhere between £40-£75 per bottle anywhere else. Don’t waste your money, it’s nothing special.

Magda, our server she was amazing, first time there and she provide an an amazing experience.

A classy british authentic restaurant that you are sure to fall in love with.. lower prices than the one in central with a better vibe. Terrace is best seat in the house with a view of the river

A great dining experience. Really enjoyed the bread and butter. Broccoli was fantastically moreish. Chips were crispy. Beetroot salad starter was good, Moreso the grilled mackerel. Mains of Pollock was good but a smaller portion, the trout was good. The custard dessert was a little lacklustre. Service was good. The interiors are very plush and luxurious. The views of the Thames are sensational. Pricey but worth it. They have private dining and a magical bar upstairs.

Bridge and Tunnel, redefined. Scott's Richmond is, we're told, an off-shoot of the original (estimable) Scott's in Mayfair. Except it isn't really, although it technically has the same owner, the flamboyant "restauranter" Richard Caring. It's a theme park Scott's for the 'burbs, the bridge and tunnel brigade and it flaunts it - a dumbed down version, no sense of occasion. Soulless doesn't begin to describe it. The decor is so garish (cf. Mayfair) it makes its' owner look positively under-stated (quite the achievement ). Service is, varyingly, absent, supercilious and too "matey" (another achievement) treating the punters ( and you are very much a "punter") with disdain, as if the staff can't quite believe anyone would actually spend money here. The food? Don't go there. Tasteless crab and skate reminiscent of a Findus boil-in-the-bag job from the 1970s ( yet another achievement). Eat before you go and stick to the drinks, you'll need one.

Fabulous location with a great atmosphere right on the river and only a short walk from the Richmond train station. Sergii gave an amazing tour of all things tequila and mezcal! Mark made a brilliant old fashioned cocktail with a mezcal twist. Definitely will return and hopefully on a jazz night which sounds like a lot of fun...

Love the view! Such an amazing place for any occasion! I come here regularly as nothing else is comparable to the atmosphere here.

Our favourite local date night spot in Richmond. The tempura prawns, seafood platter and any fish are worth trying. Always excellent service, warm friendly staff and most importantly chilled champagne! Thank you Pierre and staff.

Every part of the venue from the moment you walk in to the dining hall is stunning. The food was lovely particularly the platter and cheesecake dessert. The only downside was service which is really poor considering the high service charge. Save for the manager (who served more tables than the rest of the staff combined) the staff were really inattentive and it was an effort trying to get their attention. This was despite it being a quiet Thursday afternoon with very few tables.

The outdoor terrace of this fish restaurant on the Thames is an under-regarded delight, as is the food. The spinach we had one sunny lunchtime still had grit in it, but Nuno, a superb maitre'd, ensured we were not charged for the item. In my view, as a practised bon viveur, this branch of Scott's is superior to the Mayfair original. mw

Immaculate service in a gorgeous environment. Despite booking a large group, the service was personal and on point. Food was incredible. Faultless.

What an absolutely amazing evening it was, from the moment we arrived until the time we departed! The warm welcome set the tone for a truly memorable experience. We were fortunate to be seated in a stunning area on the terrace, where the ambiance was simply enchanting. The culinary offerings were nothing short of sublime, each dish a delightful masterpiece that tantalized our taste buds. The staff were exceptionally attentive, ensuring that every need was met with a smile. A special shout-out goes to Alex, who not only took great care of us but also brought a vibrant personality that added to the overall enjoyment of the evening. It was a night to remember, filled with exquisite food, wonderful company, and impeccable service!

Excellent birthday meal experience！ I changed my mind about British food, it's really delicious, I recommend the octopus and lobster🦞

Fantastic dishes, friendly staff, and a cozy environment. Everything was served quickly, and the flavors were amazing. Definitely a place worth visiting again.

4.5 My mother-in-law was visiting with her sister so we wanted somewhere special for lunch. Scott’s certainly fits the bill as it’s a beautiful room with wonderful views over the river. The service was excellent, efficient and friendly. Overall the food was pretty good, spiced baked crab and spiced salmon tartare were both well seasoned with a good balance of flavours. The prawns for the cocktail were good quality but as they come straight off the ice they are very cold and so are a bit lacking in flavour. The beurre noisette on the Dover sole was disappointing as it had not been cooked to the nutty stage and was therefore just a butter sauce, the sauce on the skate special was also a bit bland. Deserts went down well with the Paris-Brest and the honeycomb ice-cream being particular highlights. Yes it’s expensive but our visitors loved it and so it was money well spent and brightened a very wet day.

Beautiful restaurant that came highly recommended. Agree with the beauty of the place, but was sadly disappointed with the rest. It literally took us (a table of 3) one hour and twenty minutes to receive our food. Our server was the only one professional enough to apologize for the delay. Not one of the three “managers” we saw in the dining room addressed us nor did they offer us anything for our inconvenience. The two stars I’ve rated this restaurant is generous, and save for the server, a one star would be awarded.

During my recent dining experience, I must commend the exceptional professionalism, friendliness, politeness, and support exhibited by the staff. The overall atmosphere, which was influenced by the staff, music, and delectable food, truly contributed to a memorable dining experience.

Fantastic! On entry we were greeted warmly by 2 reception members. I would like to specifically mention Harry who maintained professionalism balanced with fantastic humour. He made myself and my partner feel very at ease. The native oysters were amazing and the octopus robata was delicious. We were really impressed with the rapid service from the waiters and we will definitely be coming back.

Fabulous fish restaurant. Expensive but worth it.

The minute the door is opened to welcome you, you will not be disappointed. I have been time and time seated in the terrace with the view of the river. Seated at the delighted tables on the ground floor dining with exquisite views of the Murano chandeliers and artworks to sitting at the bar admiring the handling of the seafood platters. Every seating experience had its charm. The staff are impeccably dressed and mannered with A star service and attentiveness. The food is easy to navigate with specialities in seafood. A lovely way to embrace the past dining and be swept away from the cities bustle.

We went there to celebrate a special occasion - sadly they were very dull about it which sadly flattened the experience. The food was ok - but I didn’t appreciate the stale bread - neither the first basket not the second!! The whole evening felt perfunctory not special and certainly not worth £200!!! I cannot recommend it at all.

My favourite place in Richmond. Service was excellent. Had a great table on the upstairs terrace and the sun was shining. Lunch was great as ever.

Scott’s in Mayfair is one of my favourite restaurants in London, so when this location opened I’ve been meaning to visit for some time. My boyfriend and I came on a Monday as a celebration and were very much looking forward to the event, however our experience was lacking and very different to what we expect from the original location at Mayfair. The biggest disappointment came from the food - despite the restaurant only having an occupancy of no more than 25%, the dishes took a long time to arrive - the starter after 45 minutes - and when it, the dishes were dry and tasteless. My boyfriend had the crab which had minimal flavour and I had the scallops, which clearly had been sitting under lights for some time as they were extremely dry. I would also say the same for my fish main - you can see from my pictures that both dishes were dry from sitting out for too long. A really disappointing experience; maybe it was just a bad day? The only other comment I will add is that generally my boyfriend and I enjoy sitting at the bar. The staff in the Mayfair restaurant who serve behind the counter are generally efficient yet discreet and warm however the server behind the counter that day looked like she only cared about cleaning the dishes. No interest in the customers and pretty unfriendly. This review may sound a bit harsh but I saw one other table complaining about their food and the time it took to arrive so I don’t think we were the only ones experiencing a subpar seating. Sorry, Scott’s Richmond - you aren’t a patch on the original in MayfairZ

Elegant rooms in a prime spot by the Richmond bridge with an atmosphere of friendly formality. We were new to the place as was our waiter, Alex (day 4) whose attentiveness and humour added to our enjoyment of the meal. We went with the set menu, their "pre-show" option though, as Alex assured us, "the show's right here". Prompt, professional service and well-prepared food throughout. Highlights include the chargrilled broccoli, the Mirabelle custard tart..... and Alex.

Absolutely fantastic! What a glorious setting! Terrific service by our lovely waiter Alex, who walked us through the menu and the upstairs terrace/balcony as well! The food is simply divine and I strongly recommend the set menu for great value for money. All in all, an amazing experience - thank you!

Became severely ill after having the oysters here. Have seen I am not the first either. The table was not ready and the service was rude (ruined a friends birthday surprise). Terrible experience from start to finish.

As you’d expect, the food is absolute quality. The location, atmosphere, decor are all brilliant. I only wish the portion sizes were a little bigger, you don’t want to be eyeing up McDonald’s on the walk home having spent good whack at Scotts!

My first impression, unfortunately, was the ladies toilets which made me feel I was standing in a late night bar after a long night.. not great. In their defence, I reported it to reception and upon returning an hour later, everything was clean. It is a very grand room with views of the river. I can't fault the service, the wine gets kept away from your table but they do top you up regularly. I had the miso blackened salmon and my friend the langoustine linguine both of which were decent. I tried one of their special gin cocktails called The bees knees served in a pretty little glass . We enjoyed a bottle of chablis and refrained from dessert. If you are looking for a classy seafood restaurant this would impress your friends!

Probably the best fish I have ever eaten so far! We ordered roasted fillet of cod and it was 11/10. Seared sea bass was also perfect. For the side orders we ordered chargrilled broccoli. It was tasty but I would try a different side. Octupus was quite good. For the starters we ordered tomato salad and it was 5/10. The tomatos were so big and the portion was very small. For the dessert, I would highly recommend Pavlova. It is creamy inside. Paris Brest was okay but Pavlova is better if you like fruity tastes. The view was amazing and romantic. They made a nice gesture and bring a plate for our anniversary. Really liked this place :)

Politely asked if my 85 year-old mother could use their restroom and was refused. Don't spend your money in a restaurant where their front of house has no compassion.

Incredible meal - such a treat!

Excellent food, a beautiful room, and a good menu. The restaurant looks and feels expensive. It is

If you love your seafood undoubtedly you have heard of Scott's. Despite being in Richmond, one feels the grandeur of the place and one could be mistaken for not being in Knightsbridge or Mayfair. The bar upstairs is excellent and the bar tender not only gave great recommendations but had a wonderful manner. Now the food; I have to put a caveat that I'm not a fan of fish, but my wife is. Nonetheless, the baked spiced crab was smooth, morish and divine, whilst the sautéed cod cheeks and snails were rich with great depth in flavour. Now to the mains. The fish and chips is a very large portion, but was too salty and the batter to overpowering for me. However, the crushed peas were buttery and glorious. Sadly the battered cod I at from my local fish and chips shop the night before was substantially more enjoyable to eat. My wife went for the Dover sole served on the bone. Though we'll cooked she felt that it had been frozen rather than was fresh. So wonderful venue, fabulous service but the food is good not great.

outstanding service and incredible food!

First time at Scotts in Richmond. Wednesday evening is live jazz. Food is excellent. Will be there again.

My partner and I went for lunch at Scott’s in Richmond on Sunday, for the first time, and I must say it was the finest dining experience we’ve had in a long time! The food, ambience, and service was outstanding! Thanks to the chef, waiting staff and the manager, who all kindly looked after us! We’ll be back!