Scott's Kitchen in Rochford

My 50th birthday breakfast with the family. Such a huge disappointment! So we had pre -booked the table 2 weeks prior as we were a party of 7. We arrived on time for our 11am booking and we seated with in minutes. The waitress came over but, rather than standing at the end of the table she stood behind 3 of our party, so ordering was made a little difficult as one of our party was hard of hearing, so to make it easier 3 of us moved our chairs to turn around to speak to the waitress. We all placed our orders and waited, and waited, and waited. 50 minutes after ordering (11.50 am) our breakfast turned up with our drinks! We ate breakfast and wanted to order more drinks and some of the party wanted order so cakes. But unfortunately we were told they were to busy to serve us at the moment?? So we went to order at the counter. Once we ordered we then had another 35 minute wait. Finally the cakes and coffees arrived, but unfortunately because one of the party had ordered a crumble, and that had to go through the kitchen it was around another hours wait. Then trying to pay was an absolute nightmare, everyone was so busy it was a 25 minute wait to just pay the bill. Finally leaving in just under 3 hours for breakfast. Food was lovely but the staff and wait was utterly ridiculous. Never again will I visit this place!

Halloween Tea Sandwiches and cakes were very nice and well themed. Unfortunately, there were absolutely no decorations or or anything Halloween themed in the restaurant at all. This was disappointing as the tea included children's menu, so we assumed it would have some sort of decoration even if it was just a bit of cotton wool. Was lovely experience for adults but not for children

This was the best afternoon tea I have had (and I've had a few!!). I loved the fact that the savoury part wasn't just boring sandwiches. I loved the salmon croissant and the brioche roll. The sausage roll was yummy too. It looked home made. The cakes were just as delicious as were the cheesecake and scones. The waitress was attentive asking us if everything was ok and offering more tea. As for the tea, I had breakfast tea, but there was at least 10 choices. Would definitely recommend. I'm looking for an excuse to go again! (it was my mum's birthday). X

A lovely afternoon tea. Very nice savoury section and lovely cakes. However the service was not as good as the food. We had to ask for additional drinks as the server never came to ask us if we wanted more drinks. The first drink arrived and the server spilt the milk over the table narrowly missing the food. The second time she spilt the milk down my husbands trousers. Great food poor service

Having been a regular at this eatery and recommending to so many people I was very sorry to have been served a sausage sandwich ( which I have had on many occasions) which was covered in a white slimy product… absolutely foul…It was taken away and I was not charged for it but no apology, no explanation … poor service and a disgusting sandwich…unusual I appreciate …but still stomach churning…will no longer feel safe in recommending this place

I have visited this restaurant several times. This time I felt the service wasn’t so good. The waiting staff were not as attentive. Didn’t ask if we wanted condiments, never came and table checked us to see if meal was ok. There was plenty of staff and wasn’t that busy about 10.45 am. My friend was given a dirty cup with her tea and the teapot looked stained. So I was disappointed with the service. I had the vegan breakfast. I asked if I could have an egg and no spinach. I got an egg but also got the salty spinach.

We visit Scott's restaurant many times usually for breakfast and never had a complaint. the food is delicious, Visited for a Sunday roast this week and was not disappointed it was huge and great value for money, we did start with starters and even for my husband it was too much, Please don't make portion size smaller because of this review ill not have starters :) ill be back more often now on Sundays. Thank you. wish id TAKEN PHOTOS.

I had afternoon tea with my teenage daughter and it was delicious. The staff are really welcoming and friendly. It made a nice change for an afternoon tea to have a savoury croissant, brioche roll and sausage roll as well as a couple of finger sandwiches. It was easy to make a variation to the menu when booking online. The cakes were divine and plenty of cream and jam for the scone selection. We’ve had a breakfast here before which was also delicious so we’ll definitely be booking again.

Very disappointed with our visit today, normally really enjoy the food and drinks but not today. Teapots/ cups covered in tea stains, the teabags were very weak, even after dunking in the cup, and soon lost the heat, coffee not much better, had to have it replaced as a lot was spilt in the saucer and was not very hot, was returned after a blitz in the micro wave we suspected as now had lumpy milk floating on the top, and then unfortunately the poached eggs were hard. Don’t think we will be returning any time soon.

Amazing place! Great range of items, great events, great food & there’s an arts room inside. We’ve been to a few events here, the kids always have a great time.

Very disappointed, gave an afternoon tea voucher to a family member and was asked to go with them, we were in the large room on our own, no atmosphere and not too good service, sandwiches and cakes very good, but not presented on the garden bench as before.

We attended the event previously and had a really lovely time, but on this occasion it wasn't as enjoyable. This time the event had moved into the poly tunnel as soon as we entered we were hit by the heat. Even my toddler was telling me how hot he was feeling. We wandered round the animals for a short while before we decided to get something to eat and drink. We got in the queue for ice cream but after 20 minutes of queuing we had hardly moved and were told the ice cream van would be leaving at 3pm. I left my husband in the queue and went to get a drink for the pizza/beverage kiosk to be told it had already closed. Our ticket booking was from 2pm to 4pm, so we were a little surprised that everything was closing so long before the end of the event. After 30 minutes in the ice cream queue, we gave up and left the event feeling slightly disappointed.

Lovely afternoon tea. The food is of exceptional quality. Relaxed atmosphere. The lady looking after us was lovely, attentive and friendly. Highly recommended.

Accidentally ended up in here for breakfast with my hubby and is probably the best accident ever! By far the loveliest breakfast I've ever had! Everything was fresh and tasty and not overpriced. Our waitress Karen was really lovely, friendly and made us feel comfortable and well looked after! All in all, I would very highly recommend coming here and I will definitely be coming back regularly

We had Sunday roast which was a plate full and well cooked and tasty ,service was good and we had overall a good experience,will come back again ++++

Popped in for breakfast today wow what a miserable place. All the staff in the restaurant are miserable 😕 apart from the young girl that took the card payment. It crashed 3 times but she was still lovely. The place was not overly busy at 11am but I had to ask at the counter to be served, no smile and even the lady that served us never brought the tomato sauce over. Wouldn't mind but she asked us if we wanted sauce ! Very overpriced breakfast half a tomato and 1 piece of bread. The smallest hash brown I have ever seen ! Sausage was nice though ! £5 for a pot of tea wow ! Such a shame, going elsewhere now we just did not feel valued and it was all too much trouble for them !

We have been to this place a couple of times a year since it first opened. It's never had a particularly welcoming feel and the staff usually seem pressurised and unhappy when serving customers. However, on our most recent visit this seems to have multiplied. The staff that served us were behaving very oddly and talking to them was difficult from the start. They took our drinks order after about 10 minutes of waiting, then forgot to bring one. We then waited another 15 minutes to place our food order. The food was brought out after another20 mins. The food wasn't very nice. Particularly the very bad chips - lukewarm and soggy frozen things. For the price, I think they are skimping here. When we'd finished eating we were just left with the plates for at least 30 mins until one of us had to get up and approach one of the staff to ask for the bill. No idea what was going on there but it was not a very good experience - I think the staff pulling faces and rolling their eyes was strange - there was virtually no previous contact with them before this behaviour other than asking what drinks we wanted so it's unlikely we had done anything to upset them. All I can think is that there was something going on that we didn't see. I won't be recommending it, I've never felt welcome there anyway. Hopefully the older family members we went with won't choose it again.

Excellent food. Fantastic service. Really nice afternoon tea !!!!!!!!!! Waitress top notch. Kaylee. Will go again. For sure

We stopped at Scott's for a late lunch. The place was filled with people but we were seated straight away. We had a lovely quiche and a burger, special thanks to the manager for the suggestion about the wine which was superb. Great place for families and nice atmosphere, good service. Highly recommended, will definitely come back.

We walked in for lunch on a very busy Monday and managed to get a table with a very long queue. The restaurant was full in a very buzzy enviroment, only 15-minute wait to be seated. We had a couple of glasses of wine, very good, calamari special, one of the best I ever had, nice and tender, and finished with a coffee to die for; what to say, we can't wait to go back and try the afternoon tea that looked really nice too. the service was friendly and professional.

Really disappointed with this place. We’ve been a few times in the past for an afternoon tea and on another occasion, breakfast, which were both nice. Our recent visit at the weekend was so disappointing. The place is so expensive for what you get. We were going to have lunch but changed our minds and just had coffee and cake. My 3yr old ended up with a fruit juice in a heavily stained cup and my mums coffee cup was stained too. Was going to get my daughter a sandwich but not paying £5 for a kids jam sandwich! For that price I’d expect a kids meal deal with drink and snacks included but nope, that was just for a simple kids sandwich. The other options for her were nearly £7 for a meal, I’d have chosen the tomato pasta but for £7?!?! Really?! Ended up getting her a £2.50 cookie which even with the sweetest tooth ever she couldn’t finish it, I tried it and it was dry and tasted sickly. My mum and I had a thin slice of cake for £4.50 but that was quite nice and I know you’d expect to pay £3-4 ish for cake but it was tiny and the place, and lack of atmosphere just wasn’t worth it, we won’t be going back there any time soon and only if it were more reasonable. It used to be nicer than it’s become, such a shame. I don’t recommend at all.

This is the third time we've been to this cafe and the second time we've left without ordering. They left us waiting so long to order lunch, we had to go back to work on both occasions! Shame as the gluten free cakes always look lovely, I'd love to get the chance to actually order one!

Had booked a table in a pod for lunch when we arrived they had no record of a booking. Got seated outside in a pod and immediately wanted to put the heater on but it wasn't working. We asked the waitress who dismissed the issue saying only pod 4's heater worked, so we asked to sit in that one. That also didn't work!!! We then asked what the pie of the day was and the waitress said it was vegetable. Upon arrival it was chicken and mushroom! Poor experience with very average food. Won't go again!

We went for a late lunch at Scott's Kitchen as a little family Christmas catch-up before our visit to the main garden centre, to buy Christmas gifts and decorations. The atmosphere there was lovely and the food was so good, generous portions with all the trimmings, for decent prices, and something for everyone, including an amazing vegan Sunday roast! Our waitress Jane literally made our visit extra-special, not only as a quick, efficient and attentive server, but with her wonderfully, warm, witty and welcoming engagement with us all. We all had lots of precious smiles and laughs at the table, which really helped to make our little Christmas trip there special at a much needed time for us.

Service inattentive. Left without ordering after 15 mins even after asking for someone to take order. 3 people clearing tables with no one waiting to sit down and restaurant half full. At least 6 people on floor and no one taking orders. Not a place to go if your working to a schedule.

Dropped in to the restaurant to see what they offer in the way of breakfast. We were quickly seated and looked after by one of the staff. We both went for the full English with a drink. The quality of the food was excellent. Everything was lovely, especially the bacon, sausages and mushrooms and all at a reasonable price. I think we have found our go to place for breakfast.

Afternoon tea and scones with clotted cream and jam. Fantastic. The scones are light and melt in the mouth. Truely scrumptious

I was in the area for work on Tuesday and decided to grab a quick coffee at Scott's Kitchen on Sutton Road. I was welcomed by Tilly at the bar, and she crafted the most perfect cappuccino. Her service was exceptional. What was meant to be a quick visit turned into an hour of pure enjoyment. Hopefully, work won't find out about my extended break! I'll definitely return on my next trip to the area.

Really good experience at Scott’s Kitchen. We were seated straight away on a busy day during half term and it was busy due to the Halloween experience. Service was very quick and friendly. Received drinks straight away. Good was very nice and a good sized...

I love this place very lovely staff. Me and my husband both had the big breakfast very delicious and good value for your money I only have one quibble the poached egg are cooked well but I can taste the vinegar which was a little...

I’ve been here a few time now with different company. Every time is a win, the food is delicious, the salsa are enormous and beautifully presented. We’ve always had space and seems a calm place. And mustn’t forget the gorgeous cakes! If you haven’t got...

What a terrible place ...This is regarding the tea rooms/ restaurant! my mother and I was recently at the restaurant, the Chef was absolutely disgusting towards the kitchen staff. The kitchen is an open kitchen open to the restaurant seating area. The swearing and shouting...

Excellent service today by Jane - very attentive informative and helpful , had 2 toddlers and a husky and everything was served together for all of us - lovely lady shame u can’t add tips to the bill as only accept cash - Thankyou for...

One of the best afternoon teas ! Would 100% recommend. Extremely generous portions and very friendly staff

Me and my Pop have started to enjoy visiting garden centres, especially those with cafes or restaurants in them. After a long illness and not being able to work anymore, he has started to focus on his garden again. He was ecstatic at the selection...

We had the afternoon tea which was extremely generous portion size wise, and everything was delicious! Probably the best value for money afternoon tea I’ve been to. Would highly recommend.

I ordered a toasted teacake which is one of the few things I can order as a diabetic (there seems to be a stigma about diabetes. Contrary to belief not every diabetic is overweight. For some people it is hereditary. Some people have it from...

Visited here a few weeks back for coffee & cake one Sunday afternoon, really enjoyed it along with the setting, so thought we’d pop back today for lunch. Ordered a grilled smoked bacon, Brie and cranberry sandwich, hubby ordered the prawn sandwich. Firstly the bacon...

Superb food for a “Gavin and Stacy “ family reunion. All the breakfasts were fresh and so so tasty especially my avocado on toast with tomatoes. The dog being allowed outside was also a big bonus. Jane who served us was lovely and so helpful

The food was great - a group of four, two breakfasts an eggs royale and an eggs Benedict, all served by our friendly waiter Tracey. The service and food were excellent and the prices were competitive - approximately £60 in total

We had the afternoon tea which was incredibly yummy and well presented. One of us was gluten free and a great selection was offered as well. Tracey was an incredible waitress, super friendly and checked on us regularly! Would 100% recommend!

I have been a regular here for a couple of years, most of my visits I have had the pleasure of being served by the lovely Jane who is a credit to Scott's, she always has a smile and nothing is too much trouble, I...

We went for afternoon tea for my birthday and it was such a lovely experience! The food was delicious! They catered for my allergy and even my 3 year old had his own afternoon tea, which he loved! All the staff were amazing, Lori and...

Had a lovely brunch here with family and their puppy. Sat outside in one of the pods which was perfect. Served by Jane who was very friendly and went the extra mile to accommodate us.

Another visit here and as always food and service was lovely and well worth every penny, food was good quality and never have any issues when we go

I love this place, food and service is always great, Jane our waitress was lovely, and waited on us very well, very friendly and attentive. Today was lunch but i have had breakfast here many times. So glad Scotts is in our local area.

Lovely fresh food and great service with gorgeous gardens to enjoy the sun. Great portions too. Would come again

A recent find, the wife and I really love this place. Fantastic food coupled with fast service and our waitress Marie was friendly and efficient. All staff we interacted with were really great and so helpful and attentive. Also attached to a great garden centre...

My husband and I have been coming to Scott’s for breakfast about once a month for the last 6 months or so. It never disappoints. The food is lovely, always hot and fresh. The eggs Benedict is a personal favourite. The people who work there...

Very enjoyable meal.Polite service good surroundings .A very well presented restaurant with caring staff

Great location, very friend staff and our waitress Marie was brilliant The food was very good and hot.

Very clean, polite, and friendly. Waitress service great. Meals are delicious, i had a salad of goats cheese walnuts, parma ham, with a drizzel of honey, and a friend had a burger with chips. Both enjoyed our lunch.. Would recommend.

Food was up to standard, extremely high quality, would pass for a high-end restaurant. Always a happy, jolly greeting from Jo, nothing is too much trouble for her, extremely attentive.

We had a warm welcome and great service as always from Jo, who advised on a lovely selection of GF options for me as a coeliac.

Had a lovely lunch here today with our granddaughter- would highly recommend this place for breakfast lunch or an afternoon tea. Our visit was made even better by the service we received from everyone but today especially Jane - thank you and see you soon.

When you are shown to a table in the restaurant or in the garden we have very good and service from the girls all girl's Jo Amy Jane and some i am not Shaw of there name also if anything is wrong with yourfood they...

Our family of 6 (4 adults and 2 children) enjoyed a wonderful afternoon tea together. It was all so well presented. Such a big selection of sandwiches and sweet treats; not to mention a huge choice of unlimited hot drinks and even a cold drink...

Excellent service and food. My daughter had her sixth birthday party in one of the garden booths with a child’s tea party and it was brilliant. Fresh sandwiches, more than enough food and really helpful staff

Visited for cake with husband, step son and dog. Able to get a beer with cake, which is great. Dog friendly outside, there is table service so you can attend if you are alone with a pups. Great cake, great service. Will continue to visit...

Visited Scott's for an afternoon tea to celebrate my birthday. Food was amazing.. Afternoon tea looked just as it did online. So much food couldn't eat it all. Staff and atmosphere lovely Will deffo return very soon

Went for afternoon tea with friends the staff were extremely rude I booked and didn’t tick the box about allergies my fault I did apologise but the way the staff was a complete overreaction I don’t want to hear the kitchen staff moaning about us...

Great visit to Scott's today. Nicely laid out plants. Three different brunches choices - all enjoyable. Staff exceptionally attentive. No queues to pay - marvelous

Great food, nice surroundings, helpful staff. We have eaten many times here and never had a bad meal. Would recommend.

Disappointed with our visit. We had to wait for ages to be sat down. Was painfully slow at each stage, getting seated, ordering and paying the bill. Whilst we were packing up the server took our leftovers away and i didn’t get to ask for...

Visited Scott’s today for the first time. We booked for afternoon tea and we were not disappointed. It was absolutely delicious and all lovely and fresh. The staff visited our table regularly to ask if we wanted more drinks, etc. A fantastic afternoon tea and...

I attended here on what was quite a busy Saturday, towards the end of the lunch period. There was still lots of table space, and quite a few staff bussing tables and in the kitchen. Some of the staff were standing and chatting so I...

May I firstly say that I normally really like Scott's, but on the odd occasion it doesn't hit the mark and this was one of those occasions. My husband and I decided to have the new prawn and avocado salad. To say it was overpriced...

I’ve been here for lunch a few times over the last few months and I’ve always had good experiences! There’s plenty of tables and we’ve always been seated quickly. The food is nice, the prices are reasonable and we’ve never had a problem with the...

Scotts is a lovely cafe and garden centre, You can only eat outside with dogs, which means if you are on your own you are dependent on someone coming out which is a shame, but I visited with family. We enjoyed the french toast with...

Having visited the garden centre, I called into the cafe/restaurant for coffee/cake. At the entrance, you wait to be seated; there are a range of cakes on display (so people, naturally, stand and look at the range to make a selection, blocking the entrance). I...

We went mid week and it was fairly busy but there was no wait to get a table. We had the burger and the cod and a couple of hot chocolates. Both meals were very tasty and the portions were reasonable. If I had to...

My family and I met up with some family friends of ours here and it was just right for our needs. Both families have small children, and we were all catered for incredibly well. The food might not world class cuisine but it is really...

Although quiet for a Sunday, due to traffic closures, service was painfully slow. Food is usually reasonable and same again today. It is a shame as service has been very good at times but needs to be more consistent It is a shame they do...

We went for lunch at Scott’s today. Firstly we waited ages for anyone to come over even though there where hardly any customers, when the waitress finally came over she had a couldn’t care less attitude and made it seem like we was an inconvenience...

We have been regulars for a long time and have always had wonderful breakfasts, meals and cakes. However, I really don’t know what has happened to their cakes, they are no longer as big as they were and the slices have now also become rather...

Have the afternoon tea with an old friend . Very nicely presented and tasty . Too much to eat in one go so the staff supply boxes so you take home what you cannot eat immediately . I believe new management took over the place...

Was given a voucher to go for Afternoon tea so used it on the Christmas Afternoon Tea. This was amazing the food was amazing and great staff Was a bit cold in the cafe as sat near air con

My friend and I had the Christmas afternoon tea. I like Scott's and have always had good food and , unlike other reviews, have always found the staff friendly, although I have never needed to complain. However, like lots of reviews we found the afternoon...

Today was the second time we come to visit Scott’s kitchen for afternoon tea. This time though we received the bench which was nice. The afternoon tea was nice. I’m a fussy eater so I didn’t really eat a lot of it but it looked...

Second time we have been to Scott’s and unfortunately both visits have been very disappointing. It’s highly overpriced for very small, lukewarm food. The sausage sandwich was literally two sausages plonk between two slices of cheap bread. Not even lovely doorstep chunky bread. Honestly it...

Took my mum for the Christmas Afternoon Tea for her birthday. Fantastic service, good quality large pot of tea refilled as many times as you want and a fabulous selection of sandwiches and cakes. I had special dietary requirements and these were catered for no...

Disappointing afternoon tea. They tried to charge us extra for herbal tea, then backtracked and said they wouldn’t charge this time. One of our party had a gluten free tea and was given 1 less cake and no chocolate mousse. When this was mentioned to...

We booked afternoon tea some weeks ago at £19.99 a head to be paid in advance and non refundable… one being GF As we sat down server asked our drinks and advised Earl Grey & Peppermint tea are extra.The person in our party who booked...

Bad from the word go - 1st - we arrived for lunch time asked for a table, only to be told you have to book on line yet on line it doesn't say you have too??? However we did get a table after a brief...

The cakes were amazing, you’ve clearly got a good chef. The decor is also delightful. If you could sort some more staff out you’d have the full package 👍🏼.

First of all we booked the afternoon tea for two at the pumpkin Twilight, You can certainly tell that time and effort was taken into make in the cakes, biscuits and sandwiches. The only downfall which I was really disappointed about. Was you see that...

Appearances are not everything The place looks lovely and inviting However you have to wait ages in the queue to get in despite empty tables Staff are very miserable and unfriendly When our jacket potatoes arrived they looked like they had been sitting under a...

I had booked afternoon tea for 3 people and paid £60 up front, so not cheap. Positives: - Sandwiches were yummy. - Choice of sandwiches and cake were great. - Pot of jam and cream for each person. - Well presented. - Staff friendly. Negatives:...

Went to Scott’s 18th October service was slow. Requested 2 coffees and 2 pieces of cake, however one coffee was not correct and Luke warm and cake came 15 mins later When I asked if the coffee I had ordered and drunk Ithe waitress informed...

I honestly don’t like leaving reviews that are less than favourable , but equally there’s no point in this site unless you are honest , so here goes . Afternoon tea for two comes in at £39.90 , for that we had perfectly acceptable sandwich...

Visited to see the Halloween attractions at the garden center, majorly overhyped but cute. Needed lunch so ate here as looked like it would be nice. Wasn’t overly busy, lots of empty tables yet from sitting down we didn’t receive food for a solid hour....

A really lovely afternoon tea. I took my husband for his birthday and was very happy that I did. The sandwiches were freshly made with a lot of filling. Next was the homemade scone with jam and a pot of cream. The best was still...

Busy but pleasant waitresses. Long wait for Eggs Hollandaise which came up cold with just a miniscule amount of.Hollandaise sauce

Been to Scott's many times mainly because the food is of good quality. The service is never the quickest within their peer group though. I hope last weekends experience was just a one off. The 3 of us arrived around 9.45 and waited to be...

I went here with some girl friends for lunch, what a great find, really great service, waitress was lovely very attentive, gave good advise about the food. The chilli was amazing, big chunks of beef, on a baked potato, and salad. All washed down with...

Lovely service with friendly staff. Had an amazing afternoon tea served so beautifully and the milkshakes are to die for. Highly recommended

Really nice well cooked fish and chips service was excellent, great place and a friendly atmosphere. Well recommend visiting if you are in the area 😀

Wish I could give them zero stars. Turned up at 10am. Party of four in front of us were told internet down but then given a table after 10 mins. I asked for a table for 2 was left to wait another 20 mins only...

This is a lovely cafe/restaurant with inside and outside seating within the superb Scott’s of Southend garden centre. The food and drink were excellent and the staff very helpful and friendly. We had lunch but will go again to sample breakfast! The garden centre is...

I have lived in Southend my whole life and never been here, A friend told me about how good it was last week so I thought I would try it. My friend and I went on Friday, she is coeliac and finds it very hard...