Based on 805 opinions finded in 3 websites
Based on 805 opinions finded in 3 websites
Nº 507 in 1574 in Tower Hamlets
Nº 42 of 129 British in Tower Hamlets
Opinions
Let’s get the negatives out of the way, the service was painfully slow and inattentive considering on the day there was only our table, who came first and then 2 others about 45minutes later. For such a quiet establishment I would have expected staff to hover around more often and the kitchen to bring food out quicker. Now the positives, the cocktail drinks were mixed nicely and the food was nice and as expected for a venue of this nature and price. Would I go again, probably not unless invited to there for a special reason, however if you are a hotel guest with time on your hands then it’s perfectly fine.
Albert Lau . 2024-10-15
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Staff do not know what they are doing or provide a service than take the order and bring it out. So many questions were not answered or even tried to get a manager, 1 staff just said she doesn't know and stood there others just smiled and walked away and not come back. It was a birthday lunch and no one could get some water unless asked a few times and when a staff did come back, only 3 out of 7 of us got some. Drinks ordered arrived at random times (which is fine) but it was not a smooth and nice experience in all. Food was really tasty but probably not go back. The place was clean but could be due to fact there are and we're no customers on a Saturday lunchtime, probably more suitable for those staying at the hotel.
Dopy Lee . 2024-10-05
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Food 4*- Was yummy Atmosphere 2*- only customer there on a Saturday lunchtime Staff 0* - 3 of the staff absolutely oblivious of what was happening. My husband had tried to book online which wasn't working he had called up to book but a lady on the phone says it can only be done online, so we decided to just turn up on the day. On the day we arrived and a lady said there was a booking but got cancelled so we don't get the discount. Fds who came 45mins later, ordered their drinks and got it before us who ordered it on arrival. Asked countless times for some tap water, and the 4th time she comes over with half a jug, filled 3 glasses , goes away and doesn't come back. Amongst other questions asked , none were answered . Asked for the bill. I asked if they take the blue light discount for emergency services, she replies I don't know. I then asked if she can go check as just standing there saying I don't know doesn't really solve that question. She comes back with the card machine, and no answer. We end up telling her we will split the bill for each of us to pay for what we ordered (we knew how much we were going to pay so she didn't need to calculate it), she thought we EACH wanted to pay the full total, she'd confirmed 7 x bill total (who on earth would want to do that) so after more explanation and her confusion my husband ended up paying the whole bill then us sorting it out later. It was a very frustrating start to our day.
Sandra Lee . 2024-10-01
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Very nice setting and good food. The onion soup, taken as a starter, was not extraordinary but the main dishes (beef fillet and vegetables, sea bass with vegetables) were excellent. The restaurant is expensive, but the place is very nice. The music was a little too loud.
Joachim Tapia-Almosnino . 2024-07-30
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Very nice setting and good food. The onion soup, taken as a starter, was not extraordinary but the main dishes (beef fillet and vegetables, sea bass with vegetables) were excellent. The restaurant is expensive, but the place is very nice. The music was a little too loud.
Joachim Tapia-Almosnino . 2024-07-30
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We had Fish and chips and a cocktail and everything was perfect. Brillant view from the restaurant!
Michael Thrane . 2024-07-29
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We had Fish and chips and a cocktail and everything was perfect. Brillant view from the restaurant!
Michael Thrane . 2024-07-29
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Nice quiet restaurant in canary wharf. Good view of the o2 across the river. Food was tasty, on the slower side for London but still didn't wait long. We're good with allergies and dietary requirements.
Natalie Shaw . 2024-07-22
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This place really was amazing for what you pay. The Service was very kind and you have an amazing view on the themse. So definetly worth checking out.
the gaming channel . 2024-07-10
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Very limited menu that doesn't seem to have changed for a couple of years. Nice breakfast though
Gavin Clarke Tattoos . 2024-07-01
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This restaurant looked lovely from the photo on its website but did not mention (which I find very hard to believe on its website unless I have missed something altogether) that it is part of the Radisson Blu Hotel there. Myself and my wife were walking around for a number of minutes asking locals and I was getting nowhere even with Sat Nav. Guys, please have the common sense to have more signs for the restaurant or have it part of your website that it is part of the hotel. I certainly think there are guests who have left without visiting the restaurant because they could not find it or it was just too hard to find. The second part that I want to be a little bit negative about is the menu which is quite limited in the circumstances. However for the most part, it was delicious. We both chose the set menu. I had the onion soup which was absolutely delicious. My wife thought the duck salad was ok but a little dry. We both had the fish and chips for main course. Not only was the presentation excellent but both the fish, batter and chips tasted very fresh. Plus points for this. My Eton Mess for dessert was a mess. It was the only disappointment of the evening (apart of course from getting a little lost!) but my wife's toffee pudding was to die for and a little cake for a celebration that we had was a lovely thought. There were very few people there which was a shame but while I doubt that I will be in this part of London again, maybe I will try out another one of these restaurants elsewhere in London!
tarzangav . 2024-06-21
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It was my first time going for an Afternoon Tea and this has set the bar high, there was quite a selection of cakes and sandwiches and everything was delicious and filling. The service was phenomenal, we felt really pampered by Cecille and other members of staff and I would definitely go back again!
Leo A . 2024-05-29
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Amazing service from Dwight and the team as always. The non alcoholic cocktails were made by Dwight to perfection. My steak was also very well done compliments to the chef :) will be coming back
Jacqueline A . 2024-05-28
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Poor choice if you are gluten intolerance for main menu and for breakfast also poor at bar for the same reason
blairwhitfield . 2024-05-23
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This place is a real gem! The location is stunning and the food was really amazing. We had as main the fish and chips( huge portions but fried very well so wasn't really heavy) and the mushroom wellington which was really tasty. We then went for dessert and had the trifle which honestly wasn't nothing compare to the sticky toffee pudding, which was soooo delicious! Would come back just for it, really the best way to finish the meal.
Vittoria N . 2024-05-12
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The website advertised an affordable set menu, but upon billing, we were informed it was exclusive to hotel guests. The service was lacking; I had to request the menu and place my order after waiting. The dishes were subpar; the mushroom Wellington was mediocre, the fish and chips were average, and dessert was the highlight. Overall, disappointed with the staff and service despite the pleasant atmosphere.
Ellin L . 2024-04-16
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I was there during my stay for Breakfast, Lunch and Dinner multiple times . Best pan cakes ever by Umesh, best Fish & Chips by Paul and much more . Dwith & Shirley , always with a smile and a drop of humor add info some pleasant notes 🎵 to our meals. You can even meet the manager , Matteo Morino, welcoming , supporting and making sure that everything is perfect and everyone is happy. Hospitality at its best version . A must go place for sure.✨✨✨✨✨
AnnieTheod . 2024-03-24
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Excellent service especially Edgard and azamat
Mario . 2024-03-15
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Nice food for a decent price. The burger was very good, just as the fish and chips. Santaman makes some great cocktails as well!
Jascha W . 2024-03-04
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Excellent butter chicken meal with Nan bread and saffron rice and excellent service by the staff. The staff including the bartenders were very welcoming. The mocktail Ginger edition is must have from the bartender Santaman.
Jet32894388945 . 2024-03-04
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As always, a very comfortable and pleasant stay at the Radisson. Bar has a very relaxed atmosphere and the bartender, Santaman, is always there with a smile and a chat to welcome us.
Falsedawnuk . 2024-03-04
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My visit was brief and I ate alone while on a business trip. I had the garlic mushroom on sourdough to start, the fillet steak for main, accompanied by the mash and sweet potato fries. The food was very well done, a credit to the chef. The service could have been better, especially when you consider that it wasn’t particularly busy at the time. Overall, I would eat here again on another hotel visit.
Sebastian Brooks . 2024-02-25
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On a very busy Valentine's night, with a lot of quite bolshy customers, congratulations to Santaman and the whole team, who were literally running around at times, for delivering a great meal and friendly service. The tortellini is a thing of joy and wonder.
DavidF934 . 2024-02-14
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Exceptional service from Santaman Bartender! Professional, friendly, and truly knows the art of mixology. The cocktails were not only delicious but also presented with flair. If you're looking for a bartender who adds a touch of class and creativity to your event, look no further. Highly recommended!!
395johns . 2024-01-23
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It was wonderful to had dinner at this restaurant. Waiter Edgar served me very professionally. I will definitely come again to this place.
Олег О . 2024-01-21
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Very friendly and helpful bartender Santaman, who looked after us very well and made a great cocktail!
Neal H . 2024-01-19
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Fabulous food. Samtaman looked after our group of six very well. He was extremely pleasant and helpful and a pleasure to deal with
katrina s . 2024-01-19
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The bartender Santaman’s exceptional mixology skills and friendly demeanor created an unforgettable experience. His attention to detail and ability to craft unique, delicious cocktails made our night truly enjoyable. The service was impeccable, and we appreciated the personalized recommendations. We’ll definitely be returning for more of their expertly crafted drinks and welcoming atmosphere. Cheers to a fantastic bartender!
C O K . 2024-01-18
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Santaman is a great bartender and very nice person. it was a great pleasure to be here with him. good conversation skills and great insights.
Pedro B . 2024-01-18
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One of the finest place to be at in Canary Wharf. Was served by Santaman one of the best bartender. Made our evening with his great hospitality and service. 5 stars for his service. Thanks Santaman 🙏🙏🙏
Mansour S . 2024-01-18
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Santaman was fantastic, great service, good atmosphere in the bar and good vibes. Really relaxing evening, def come back.
Donald R . 2024-01-16
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Santaman was an absolute delight during the stay and knows how to make the perfect Old Fashioned. Thank you.
Kristian T . 2024-01-11
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Great service and amazing cocktails at the bar. Santaman is a great barman. Very friendly. Thank you.
Alex J . 2024-01-11
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Santaman the guy is very good and he serves me superb drinks . Thanks to him and Radisson Blu
NOWFAL NAZEER . 2024-01-10
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There is nothing worse than a restaurant who insist on a time slot (1.5 hours 18.30 must be finished by 20.00) Who the hell do you think you are? You have no idea how long we may spend ordering starters, Champagne, the correct wines between course's, main course, cheese board and sweet? We chose to book locally with no pressure .
Ian Jenkins . 2024-01-10
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The guy santaman is awesome and he is good and he is a well good bartender. He serves me a awesome drinks and I like it
Nowfal N . 2024-01-10
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We had special request of espresso martini, as it wasnt pn the menu, made by the excellent bartender, very friendly and brilliant Santaman
Nataliya F . 2024-01-10
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A comfortable spot for fish & chips and cocktails on a Sunday evening with a friend. Thanks to Santaman for the excellent Old Fashioned.
Philip S . 2024-01-07
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I really enjoyed the stay at the radisson blu and Meghana at the restaurant was wonderful. She was very helpful and sweet made me feel very welcomed . Every breakfast was very pleasant because of her perfect hospitality.
JasmineT13388 . 2024-01-06
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Great hotel, great bar staff, especially a BIG shout out to Santaman who made the best Long Islands this side of the Thames.
Alan B . 2024-01-05
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Really lovely place for cocktails. Santaman the bar tender was so welcoming and accomodating! Lovely cocktails in a great atmosphere. Fab views of the O2 as well. Recommend!
Ceri R . 2024-01-02
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Big thank you to Santaman for some really good cocktails and wonderful service. We had the lychee martini and the G&G. Beautifully presented too.
Tiyasha T . 2024-01-02
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Very excellent expérience! Specially thanks for Santaman! Professional and attentive! I recommend the place!
Assiya E . 2024-01-02
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Mr Santaman recommended a very nice cocktail for us to try and it was so divine… I will visit again to have another glass of this rich and tasty drink
Julia I . 2024-01-01
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Santaman is the best bartender! He is very kind and customer orientated. He deservse at least a raise and he is already a top drinks maker worldwide! I recommend anyone to visit him! He will have a bright future! 💪🏽
Albert F . 2024-01-01
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Nice cocktail from bartender Santaman! We had the Passoinate and the Strawberry & Rhubarb Fizz. Thank you!
Pioneer30166567155 . 2024-01-01
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Santaman was wonderful and super accommodating. Very friendly! We also eat here the night before and is was super nice! Good vibes, attentive and friendly
Sylvia H . 2024-01-01
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Santaman was so great! Thank you for all your help ☺️ it was a great night and a wonderful experience!
Cindy A . 2024-01-01
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New Year's Eve meal 2023. We had a very good dinner. Pleasant moment. The plates were well served. Pleasant staff. Address to remember.
Valérie André . 2024-01-01
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I requested a sweet cocktail and the bartender (Santaman) made me a delicious Lychee Martini and some nicely smoker chili almonds.
daro solomon . 2024-01-01
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Santaman was the best. He made us a wonderful drink. I highly recommend the bar at Radisson blu Edwardian
Edom D . 2024-01-01
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Really lovely spot to pause and chat. Santaman, our bartender, was fab and really personable! I’d definitely come again.
Gloria U . 2024-01-01
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It was a good experience, the staff were so friendly and helpful.
Zara Emari . 2023-12-27
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Santaman was our Barkeeper… great service !!! This guy will make your bar time worth it…ask for him!
Marlene Wiegmann . 2023-12-27
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Spent a quiet cozy evening on Boxing Day here. We sat ourselves in the area right next to the river but then staff asked us to move to the bar area since we weren’t having any food. It felt weird since we were the only ones sitting in the area apart from another couple. We were then helped at the bar by Santaman who was the most courteous and served us excellent drinks. We had an old fashioned and a passion fruit gin.
Samarth Mediratta . 2023-12-26
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La comida deliciosa, el servicio excelente, el lugar increíble, las bebidas de SantaMan deliciosas como nunca las he probado antes además de ser una persona muy agradable
Nayeli Yaritzi Chanez . 2023-12-25
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We came here for our Xmas meal. The food was extraordinary but the quantities were really small. Also, it didn't feel very festive inside the restaurant. Those are the only reasons it hasn't landed a 5-star review. We did select the Christmas luncheon (pre-order) meal so may be the A Le Carte will be more generous portions :) Thank you for the lovely service, though! And the best cheesecake I have had in a long time! It deserves air-time and so here is the photo
Richa Arora . 2023-12-25
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Amazing customer service from Bartender SANTAMAN!🇳🇵 He’s very welcoming, professional & efficient! 5 STARS ⭐️⭐️⭐️⭐️⭐️
Rilwane Araba . 2023-12-24
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The bar is never the same without Santaman!!
Nana Nana . 2023-12-24
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Thank you, Santaman! After a long day traveling it was so nice to end the day with your hospitality and warm welcome.
Lailah Carter . 2023-12-24
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Great Ambiente and great cocktails by Santaman
Andrei Daniel Stancu . 2023-12-24
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We were welcomed with a big smile and shown to our table which was right by the window overlooking the Thames River. We could see the cable cars in the distance and we could see the boats on the river going by. The cocktails were lovely, the food was delicious and the waiter was simply amazing. Great service all round and I highly recommend this place.
Francis Kambauwa . 2023-12-23
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Excellent bartender!!! Santaman was welcoming and entertaining. He made my experience at this hotel memorable. He deserves 11/10 stars!!!
Schekinah Dn . 2023-12-20
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The place has a lovely and chill atmosphere. The staff are really welcoming and helpful especially Santamaxi. He made my time there much more enjoyable with his attentive attitude towards me. Will visit again soon.
Rebecca Sadeghi . 2023-12-17
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We were served by Santaman, he is an awesome guy, great attitude towards his work, completely satisfied and will definitely visit again and will recommend this restaurant and Bar
Sookshama . 2023-12-17
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Absolute top service from this guy great cocktails the master he is SANTAMAN
Owen Maughan . 2023-12-17
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Amazing cocktails served by Santaman!
Silke Wiersma . 2023-12-13
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Had a lovely cocktail made by the best bar tender ever! Santaman was amazing! 10/10 would recommend. On the first day of Christmas santaman sent me a strawberry daiquiri!
Lucia Arnott . 2023-12-13
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Very happy with the place , especially with the bartender santaman really made me enjoy my drinks. will be staying here regular from now on.
FENDI HD . 2023-12-11
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Santaman the bar man made me feel so Welcome he was very helpful! … great service… Thank you so much! 😊😊
Angela V Gos . 2023-12-11
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Santaman was a precessional and charming bartender who was not only a gracious host but also incredibly accommodating.
Matthew Borders . 2023-12-10
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santaman is the best bar tender ever good energy make great drinks
Dott Maddex . 2023-12-10
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Muito simpático e agradável o lugar. Santaman, o bartender foi muito atencioso e legal Boas bebidas e opção de jogar sinuca
Mel Theophilo . 2023-12-04
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Great drinks, the bartender Santaman was very friendly and chatty. Great place for a chilled drink.
Keir Harrison . 2023-11-30
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Great service and views in the restaurant. Chill vibes in the lounge, Ben and Dwith take care of everyone. Highly recommend
Ish N . 2023-11-30
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The bartender Santaman was very friendly and helpful throughout our stay
Stewart.McB.86 . 2023-11-30
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What a wonderful place. Some beautiful views over the Thames River, the boat tours sailing by. The food was very nice and there was plenty of it. Very good value for money. The service was very good and the waiter was very helpful. It is a place we would definitely come back and visit.
Paul Evans . 2023-11-25
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Great food and views over the river
Andrew Illing . 2023-11-24
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Stayed at they Raddison hotel and ate at this resturant. Staff loverly food second to none great value for money.
Carolyn Grubb . 2023-11-14
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Santaman & Bibek were amazing, got chatting to them whilst sat at the bar and they were incredible, made us feel so comfortable and really genuine people! Wonderful people!!
Devon Wesson . 2023-11-03
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Santaman and Bibek are both incredible bartenders, knowledgeable and amicable! Incredible staff, beautiful bar, and would thoroughly recommend
Eleanor B . 2023-11-03
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Santaman and Bibeix couldn’t do enough for us and gave us a drink late at night, heroes at 1:40am x
Callum Reckless . 2023-11-03
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Excellent service from Mr. Santaman. He is friendly and a great representative for the hotel. Thanks!
Eric Patterson . 2023-10-30
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Santa man and Bibex best bartenders in canary wharff. They are amazing so welcoming, professional and most of all happy and kind 🙏. Highly recommend this bar
Wendy norman . 2023-10-14
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Great experience at the east river spa Marie I believe her name was , was very welcoming & the restaurant was also nice
Kev Set . 2023-10-12
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Bibek and Santa man did excellent service. Thank you so much for an unforgettable evening.
Markus Fitterling . 2023-09-14
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The service was impeccable, and great food. Lovely place. Good surroundings scenery.
Pauline Williams . 2023-08-07
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Shocking service! Sat for 20 minutes and no one even took our drinks order. 8pm on a Sunday, wasn't busy, but seemed to be just one member of staff. We left without ordering anything.
Andrea Carlisle . 2023-04-30
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Service wasnt great for a restaurant like this, they were very pleasant and polite but disorganised. The food was delicious
Aoife Lynam . 2023-03-10
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Christmas luncheon. It's a lovely view over the Thames towards the Millennium Dome (o2). The choices were more interesting than your standard Christmas dinner (although traditional options were available). The dishes were very flavoursome cooked superbly. The service was good as well and all of the staff presented themselves well. The only slight hesitation is that after paying for a pre-booked set menu we were also charged the service charge separately. It makes sense and I had no problem in paying this but I felt this could have been made clearer during the reservation process.
Ash Knight . 2023-01-17
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It's was empty and felt like the entire place was for us. Maybe it was the football maybe the time of the day. We loved food. The staff was a bit slow and disorientated but warm and welcoming. We will be back.
Elena Meskhi . 2022-12-09
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Second time round in a couple of months, and both times Ben and his amazing team have provided friendly and excellent service. Service with card attentiveness- thank you Ben. The food was beautifully presented and tasted delicious and hot too .
Paul Gurdin . 2022-11-19
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Great food. Great waiter thankyou. Wonderful view of O2 and Thames etc.
Susan Belcher . 2022-11-17
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The food was pretty good, but it was dead inside and the service was quite strange. The servers didn't seem to know what was going on. Even though it was dead we had to sit in the bar before going to our table because of a 2 hour time limit. The lychee martini was excellent though
Abigail Nelson . 2022-11-03
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The food was excellent and the staff was very attentive, polite and professional. Great environment, quiet and cosy. Great experience!
Kelly Alexandropoulou . 2022-10-28
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Nothing too glamorous about this spot but it gets 4 stars for the service and the groupon voucher that made this 3-course dinner very affordable. They were out of house wine which come with the set menu yet they upgraded me to a Pinot Nior. Really enjoyable mushroom wellington with goats cheese for the vegetarians out there.
Joseph Rolph . 2022-10-23
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I had an enjoyable dinner at this restaurant, which has lovely views across the water towards the millennium dome. The food was all good quality.
James Gittens . 2022-10-08
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Tucked away on the river side, within the radisson blu, we experienced great service from entrance to seat. All staff were very friendly and the food was delicious. We popped outside to see the view which was nice with a cocktail in hand.
vicky smith . 2022-09-24
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Excellent service, especially Shaan who provided fantastic recommendations. Toffee pudding is amazing. Will definitely come back.
Ash Chocoholic . 2022-09-17
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We received a warm welcome, super cocktail, stupendous meal and great service… we'll be back!
Zayne Rogers . 2022-09-05
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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