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3.5

Based on 109 opinions finded in 1 websites

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Nº 595 in 708 in Thanet

Nº 89 of 100 British in Thanet

CUSTOMERS TALK ABOUT DISHES WITH..cookedvegetableschickencreamroaststeaklambpotatoes
Score
OpinionsNoteTripAdvisor1093.5

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My husband and I had a gift voucher for Afternoon Tea which we used today. We cannot express loudly enough how tremendous our experience was. We are not generally afternoon tea lovers and would not have gone had it not been a gift. We may have been converted. Warmly greeted, nothing too much trouble, plenty to eat, ham and chicken sandwiches bursting with meat, separate plate for the vegetarian sandwiches, plenty of cream with the warm scones, lemon drizzle cake to die for, doggy bag for food we couldn't manage at the time - what more can I say? PERFECT.

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Crotchetysax . 2024-10-23

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Following a friendly greeting on arrival. We both ordered from the comprehensive variety of dishes on the set meal for £14.99 each. Within a very short space of time we were each served with a prawn cocktail. A fresh green salad topped with a generous helping of king prawns in Rose Marie sauce, complemented with brown bread and butter. A short while after our empty plates were collected the main meal arrived and it was the best ham, egg and chips we have ever enjoyed. A very generous portion of home cooked, hand carved ham was accompanied by two freshly fried egg and triple cooked chips. We thoroughly recommend The San Clu Brasserie for excellent food in a very pleasant environment overlooking the sea.

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Jan H . 2024-10-04

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I chose the vegan lasagne and was very disappointed with it. It was very dry and quite tasteless. It was served on a small plate with a large portion of big chips and salad. It was difficult to cope with and needed a bigger plate. Would definitely not have this dish again. We ordered the biscoff ice cream from the sweet menu and the waiter said he had just washed out the ice cream machine. He should have taken that item off the menu, if he didn't want people to request it. With lots of moaning, he let us have one each finally. His behaviour was not acceptable. I live locally and may not return to the San Clu.

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Janice L . 2024-08-18

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This hotel and eating/drinking space is great for reasonable food at a reasonable price. So far the live entertainment has been amazing and this part of the restaurant is usually packed.

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Hazel Douglas . 2024-05-22

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Excellent food and service . The menu included a good range of choices and at reasonable prices. I would definitely recommend this brasserie . Also had a good selection other wine list .

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John B . 2024-03-14

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Honestly the best atmosphere is amazing, amazing staff! I came because my granddaughter works here and I used to be a regular before covid I’ll be coming back my husband and I have never felt so welcome before! I loved it I 100% recomed!

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Alice W . 2024-03-12

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Excellent, the food, the restaurant, the views. We ate here many years ago and it was good, unfortunately it went downhill the last time we visited, but we were recommended to try it again now it is under new management. They have done an amazing job. The food was excellent, the service was great, the staff were friendly and helpful. Definitely recommend this hotel. Will definitely eat here again.

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Kentish Maid . 2024-01-07

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Popped in for Sunday dinner, starter and pudding were nice. The roast however was not good. We had lamb and beef, both not good. Watery veg (water on the plate), hard potatoes and what appeared to be sandwich meat you can buy in the supermarket. I left the potatoes but everything else was at least edible. I might give it another try if passing, they had a curry menu, but would not try the roast again. The kids meal was okish but mine didn't like it.

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Grumpyfox . 2024-01-02

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Very delicious dinners of butter chicken curry and cajun prawn pasta. Very well prepared with good, friendly service. Reasonable prices and nice atmosphere. Varied menu with some great specialty curries.

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fbglove . 2023-10-13

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Visited the brasserie with friends for pre-theatre dinner and we were all very impressed with the food and the attentiveness of staff, nothing was too much trouble and they ensured we were looked after. Accessibility was good for anyone with impaired mobility which is always good to know. There was a lovely, relaxed atmosphere and, although we were early, it was beginning to get busy on a Friday night. We all thoroughly enjoyed our dinner and will definitely be back and hopefully stay for longer next time.

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Gail T . 2023-08-05

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We popped in for a cup of tea and decided to stay for Sunday Lunch. We are really happy we did, the food was lovely. We both had a Sunday Roast Beef Lunch, which was served piping hot, with plenty of meat, gravy and vegetables, my husband also had a dessert "Apple Crumble with Custard" which was also very good. It has been a few years since we last dined here, the Hotel & Restaurant has now been completely refurbished to a very good standard The Restaurant was spotlessly clean, also the toilets are now updated, very clean and very much improved since our last visit. On arrival we had a friendly greeting from Grahame who was working in the San Clu Reception. Zoe was our waitress, she was a breath of fresh air, cheerful, friendly, happy to help, she answered all our questions re our food orders, and she even sang a little song as she disappeared into the kitchen. After todays visit we would be happy to recommend the San Clu Restaurant to our friends & family, we fully intend to return in the near future.

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Elaine B . 2023-07-30

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This Hotel has undergone a refurbishment ,it now has the wow factor almost like a night club in the Evenings We went to a tribute night which was excellent the food has improved with a much better menu , but a much smaller menu for the Tribute evenings as it’s so busy I am told they do a Mid Week Roast at a good price on a Wednesday I haven’t been myself yet but friends said it was very good value & the afternoon Tea as well You must book a table in advance for a tribute night especially the Michael Buble Act as he is very good & even looks like him ’

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142francesb . 2023-04-14

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A group of eleven came down for the new years break. This review is in two parts. First night we all ordered from the bar menu. Personally I thought the food was hot and plentiful. This opinion was mirrored throughout the group One of which was vegetarian, good choice and tasty. Good table service and lovely staff, thank you Jodie and Salvatore. We also booked the meal and entertainment for new years eve. The buffet was excellent, amazing choice of cold cut meats, salad, pasta. Hot food Lasagna curry and hot homemade pies. The desserts where really nice. Really good choice from cheesecake to bannofi pie to apple crumble. Something for everyone. Entertainment was good, not my particular taste, but involved everybody and made a good inclusive evening. The roulette table, just for fun made for a good night too Absolutely we will return. Highly recommended Thank you to all the staff at front of house and bar restaurant Happy new year.

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Paul P . 2023-01-01

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Have stayed at this hotel many times and have always enjoyed. But the restaurant is now disappointing selection of dishes very limited and now have to order at bar.

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596wilfn . 2022-10-22

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Good Hotel . Housekeeping not 100%. Two Days the Beds not made ,unemptied rubbish Bin. Problem in San Clu Hotel Bar. Every afternoon local workmen in dirty clothes sit in the Bar and use loud foul Language ! No respect for families and Hotel Guests eating. Management ignore ,so will never return after using this Hotel a few times.

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dabbling67 . 2022-09-26

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What a lovely afternoon we spent here. Couldn’t have asked for more. Excellent service, wonderful choice of sandwiches, light scones and a variety of cakes.

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lizrG5060IG . 2022-02-17

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Good menu choices, great tasty food at reasonable prices. Friendly service, no rush by staff. Really enjoyed our meals there, good place to sit, eat and chat with family in pleasant surroundings. Would recommend this restaurant every time!

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Larry B . 2020-03-04

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Great hotel room and stay! Terrible food! Went for lunch/dinner, decided to have the burger, and my partner ordered the same, The burger patty was dripping in dark brown/black grease, dabbed off with napkin and started eating, no taste to it apart from oil! The lettuce was limp and wilted, came with chunky chips which were also saturated in the same tasting old oil. Left more than half of each dinner. In the morning we came down for the continental breakfast, this was so disgusting! Green mould on the bread for toasting, had a look for some non mouldy bread and toasted but tasted terrible so left it after one bite, so decided to have fruit instead, this consisted of sour off fruit with squidgy grapes and browning pineapple? Left that too, still hungry I toasted a crumpet, this was rock hard and stale! I gave up on eating after this point and poured a coffee, not even warm! Left the table, went up to the room to collect bags and checked out immediately. Will not stay again, which is a shame as nice suite with great view. Need new chef and vigilant attentive staffing

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emmawaitt23 . 2020-01-12

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We went here to a live gig and to have a family meal and found the atmosphere welcoming, the food delicious and the band (A guy on Saxophone and his buddy singing) just fantastic. Nita and I even got up for a dance. Hope to see you again soon guys. Lots of love. Dan, Nita, and Maria.

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Dan C . 2019-08-31

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Came here as Toby carvery shut due to unforeseen circumstances, and San clue to a roast every weekday , however the quality is awful, restaurant was empty so there's no excuse , every visit to the San clu the roast potatoes have been far from crispy ,more like reheated five times, yorkies look fab but taste the opposite to fresh, when you spend nerly £12 on roast chicken you expect more, and my main complaint would be the younger man behind the bar talking food orders and serving drinks, was extremely unfriendly couldn't even crack a smile and we weren't asked once if everything was ok, considering the place was empty I think that's pretty poor , I think the manager needs to re think the staff and the food quality before the place is ran into the ground , high prices for rubbish quality and service

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Navigator532637 . 2019-08-08

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The restaurant is easily accessible from the road with good parking close by. The meal is ordered at the bar and service was quick. The menu was varied and the food was tasty.

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KarlTroop . 2019-04-11

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We went for dinner and to see the Michael Buble tribute show. The food was really good and great value for money. Excellent service from the lovely waitress who served us, lots of smiles and good humour. The Show was also very good, great singer, fun evening with friends.

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Sweep31 . 2019-03-24

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A great selection on the menu good selection of Lagers, Beers Well worth a visit fine for wheelchairs Disabled toilets lifts to rooms of you are staying

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bazza1943 . 2019-03-23

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Meal was spoilt by Football blaring out from bar TV. If there had been more diners we were told we would have been put in a different room

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Aly J . 2019-02-27

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San Clu nice location over looking the sea, very varied menu to suit all tastes well cooked well served, always clean nice welcome from the friendly staff Two restaurants in the same area but screened partitionas one is for silver service the other bar food menu all at a fair price a fairly regular haunt for me and family.Residents car park but plenty on road parking there is a gym for residents

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bazza1943 . 2019-02-13

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Great lunch for party of twelve, mains good choice, hot, very tasty and well served. Desserts good choice, but rather slow on service. However we were not in a hurry, and It was good not to be rushed .

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SheAKent . 2019-02-13

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The San Clu restaurant (and Comfort Inn) proved to be great place to come for our party of ten. They proved themselves to be well set up to accommodate larger parties. It was a great place for our Friday night.

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ParadiseRd . 2018-09-26

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I came for a Sunday lunch with my friends and partner, there was no issues with cleanliness and the food was fantastic although a little overpriced for what it was. Staff were friendly and polite although one of our mains was obviously missed off. This was an honest mistake from the waitress however we were told the wait would be two minutes, this was not the case. We had nearly finished our meals before my friend received his meal. This was a little off putting! I understand mistakes but honesty is always appreciated as we are reasonable people. My friend’s dessert was ordered and took half an hour to come. Although these are only teething problems, I would not expect this from such a highly recommended establishment.

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hanahu2017 . 2018-09-23

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We had a very nice lunch here on rather a damp day as we were overlooking the sea and the sun came out. We had fled from very expensive parking near the harbour so were delighted to find we could park out side without a parking charge. Our food was very acceptable although I was disappointed to find that the black cores had not been removed from my tomatoes but instead I cut them out myself as I wished to eat with my companions not wait for replacements. The service was good and I was able to use the WiFi.

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TrueBrit_10 . 2018-09-18

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Nice breakfasts but hot meals could be better. The B&B; provides a continental breakfast, a cooked breakfast is charged extra.

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Richard G . 2018-08-31

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Large restaurant. Good views of the North Sea. Service a bit slow. You order at the counter then it comes to you. Baked Potatoes x 3 looked a bit overcooked, yet tasty. Sandwiches and puddings quite acceptable. Probably needs a Restaurant Manager to greet customers, often on holiday, chat with them, and make sure everything flowing smoothly.

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basilhoward . 2018-07-07

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Parking is good both on the road and in their own car park. after a bad experience on my first visit, it gets better every time. Today every one seemed to have something different off the menu, the meals were all served at the same time exactly what was ordered well presented and really very good with no complaints. The staff were friendly and helpful and the prices are really reasonable

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dianemichaelmas . 2018-01-21

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Went here this lunch time for our street Xmas lunch.

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Graham B . 2017-12-12

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The place was spotlessly clean. Unfortunately that is the only good thing I can say about it. We waited 1/2 hour for our food to arrive. I had roast pork, my partner had roast beef. The pork was well cooked but the beef over cooked. We both had soggy roast potatoes and burnt Yorkshire puddings which were inedible. My stuffing ball was also burnt on the outside. The brocolli was good but the carrots and beans were soggy and overcooked. The gravy was disgusting, mainly consisting of globules of fat. We did not stop for desert, which according to the menu was either ice cream of cheese and biscuits. To top it all there was loud football on a large screen TV.

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tinasg2017 . 2017-09-17

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the range of food was very wide, and the price was very good.it was very clean and bright.the service was good, the only thing that let it down was the wait for the desserts. but that would not stop me from going again.

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happydiner37 . 2017-09-14

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Went for afternoon tea, was absolutely lovely, sea views loads to eat really delicious food, endless supply of tea, attentive staff, we must have sat and nattered and eaten for a couple of hours, there was no rush just a delightful afternoon. would highly recommend.

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kapfriend . 2017-08-30

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We went to a 50th wedding anniversary,where they had 3 balloons on the tableland we asked if we could put a bit of confetti on the tableland the manager said no i think you have gone over the top as it is, they was not helpful at all,Table of 18, including three children as they forgot two of the kids meals, so they had to wait another 30 mins, by then everyone had finished there meal.the food was very bland,also was asked to tell the children to keep the noise down, the children would not of made a noise if there food had came out with everyone else.been here 6 times but won't be going no more as this is two times the food had been very bad.on the trot.smallest table we have had is been 16 people, but i guess they are not to bothered about the restaurant as thats the way it seems to us.we did not stay just ate here, well tried to

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michael p . 2017-07-24

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Decent food at a reasonable price, everything from a sandwich to a full meal, nice beer and nice views, can't go wrong.

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crushertim . 2017-06-23

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Fuimos un grupo de seis personas. Tenía una mesa junto a la ventana, así que teníamos una preciosa vista mientras nuestra comida. Los aperitivos eran sabrosos. Todos tuvimos diferentes platos principales y todos dijimos que eran geniales. El servicio era excelente. El restaurante estaba muy lleno, pero la espera en personal aseguró que no esperar mucho tiempo para nada. Un crédito para el restaurante

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BrownOwlRhyl . 2017-06-11

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this was our 1st experience of the san clu it won't be our last.11 of us went for a family lunch/25th anniversary.good menu with a wide choice,we had a wide variety of starters,mains, and puds.each course served with in 2/3 minutes,nobody left waiting,also very accommodating with with slight changes to the menu,service with a smile from Jodie

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maxieLondon . 2017-06-04

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It's has to be the worst place in Thanet Thirty to forty attend what should have been a wonderful day to celebrate a young ladies birthday Turn out to be a total disgrace, if this is how you run a business in Thanet heaven help Thanet Just one example bearing in mind there where many toddlers, in a grass area we found quite a lot of dog's poo on the grass where the kids where playing When we reported it to the manager The response was YOU GET WHAT YOU PAY FOR . The food was discussing and awful service . Not going back

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garysmithmain . 2017-05-17

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Monday evening had the worst meal ever!overdone, over salty gammon steak served with ...cauliflower cheese,carrots ,cabbageall of which do NOT belong on the same plate as a gammon steakAlso grilled tomato(edible), overdone chips (almost edible)3 Burnt black onion rings (completely un edible)eat about 3 mouthfuls and sent backEvening ruined and the final insult I was charged for 3 glasses of wine and I only had 2

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raspberryfool . 2017-04-05

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Sunday Roast, The vegetables were awful, roast swede large chunks not really cooked and not really roast, roast potato soggy not crispy, carrots ok ,large portion of which I do not really like. No broccoli, cauliflower, or any thing green, a huge dry yorkshire pudding and the beef was dry on the edges, very little gravy.There was no fish on the menu which had the option of large or small portions, BLISS, I had small there was plenty there but to me the vegetables and gravy are most important and they were a strange choice and badly cooked. The price at £5.95 was really cheap but I was not looking for a cheap meal.

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dianemichaelmas . 2017-04-03

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Went on a Saturday, and there was already a large party in, so had to wait to order food, which we were warned about, so I didn't mind. It was worth waiting for - good value, generous portions and served very hot.

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Anthony J . 2017-03-19

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We had a Groupon voucher and chose our Local Hotel for afternoon tea. I was with my daughter, nice table by the window . Old fashioned teapot and settingsWas asked on our choice of beverage, tea- which came up promptly, Choice of finger sandwich + shared one. Warm scones with jam and cream . Choice of cakes, strawberry and mini pastry . All home made. The Comfort Inn is opposite the sea. Local cinema, theatre Granville is adjacent. Lots of walks for holidaymakers . We live local so didn't stay at Hotel.

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avalonpam . 2017-02-24

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Good service, the food was lovely and tables well spaced. Not to busy to order drinks and food. Had fish and chips and pie and chips over the 2 night stay and I did enjoyed the food.

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8888888888888888 . 2017-01-30

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Why is it that you go to a restaurant a couple of times and its lovely and then what happens?! You get to look forward to it and its a disappointment. The good points; the food is not frozen rubbish. Its nice quality. The service is good and friendly and quite quick. I had the lamb shank, which was meant to come with a mint and rosemary sauce, but the sauce was more like a stew. V odd and had no taste of either. It was a big shank and v tender but odd sauce. The cauliflower cheese which I neither ordered or wanted had gone all over my other veg. The onion rings? ? Were gross tbh. My husband had the lamb grills. Nice but the cauliflower cheese?! Ruined it. Mother in law had roast. The cauliflower cheese was everywhere? And the stuffing ball (with beef) was orange?? My father in laws cumberland sausage was small but tasted nice. The dessert was small and not much choice. Cost plus drinks 70.00. Could it have been nice. Definitely.

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Melissa C . 2016-10-19

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Had a lovely lunch here only reason I didn't rate too marks was there was quite a wait for the meals, however the meals were lovely and it was a nice peaceful lunch and I look forward to returning

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Angelprincessstar . 2016-10-15

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First visit , As the Sunday roast was recommended to me, Was told to order the small roast as the large one was very big.And they were correct the small dinner was more then enough for my wife and I,We both ordered the lamb which came with four veg ,yorkshire pud and stuffing.For six pounds I found it very good value, 2 starters, 2 main meals and 2 drinks £27, The staff and service were very good,

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946Dissatisfied . 2016-10-12

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Well cooked, good wide and varied selection, well presented and most important very tasty. Everything was edible and no travelling to get to it

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ronsimmonds . 2016-09-22

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Meet once a month with ex work friends for lunch. Great menu choice to suit us all good food well cooked reasonable prices. Lovely views of the sea plenty of space to park

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b_fuller1 . 2016-08-30

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Been coming here for a few years now and has always been good but this is the first time we've been here this year as was disappointed,Was looking forward to having Liver and Bacon but it's not on the menu now and I don't think there is much choice on the menu now,The food was ok but not great and the biggest problem the meals didn't all come out together mine was the first then a couple of minutes later my brother in laws and my sister had to wait another five minutes,When you go out for a meal you expect to eat all at the same timeThey said my sisters meal had been put in the freezer so had to be defrostedWill think before going back.

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Graham186314 . 2016-08-24

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The first time I visited the San Clu, I was a small child, taken in there by my parents. Unfortunately, it has changed a lot since then, and in my view, not for the better. What was the bar is now some kind of beauty spa, or it could be a conference centre. The bar is now in the dining room, where they used to hold dances and live music events. The staff are hard working and friendly, but is some cases, their lack of English language skills can cause some confusion. However, what they lack in linguistic skills, they make up for in smiles and personality. ^There is nothing wrong with the San Clu, it is just that I remember it as it used to be - and I miss it.

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RichardG-L . 2016-07-07

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Perfect food perfect price nice staff. Great place to go and eat anytime of the day any day of the week. Perfect for everyone

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Daniel C . 2016-06-29

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Very nice restaurant and staff. Extremely happy with the choice on the menus, copious portions and value for money A1+++

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chrismarshall1234 . 2016-06-02

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i had the roast chicken, but didn't state whether i wanted small or large..i am sure they charged me for large, as it was very big....the breakfast was ok, nothing special but staff were very nice

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Sally H . 2016-05-14

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So off we popped for a bite to eat at our local Comfort Inn, The San Clu. This hotel has been here for an age yet keeps pulling customers in with the beautiful view and the food they bring to the table. We were served by out waiting staff who were polite and attentive and we all ordered. I had the large roast pork and it didn't disappoint. The Yorkshire puddings were fluffy and light whilst the potatoes were full of flavour. It was a lovely meal and I finished every bit. My family had other bits including lasagna which was large as was the macaroni cheese whilst my daughter had children's chicken nuggets which also was a generous portion. We really enjoyed our meal and if your looking for a nice homely comfortable meal whilst in Ramsgate then look up the San Clu and head along where I'm sure you will be pleasantly surprised.

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Lord_Marsh . 2016-05-04

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This restaurant is located near the comfort inn hotel but people who don't stay in the hotel are welcome. Good food for a good price. Little garden as well. Seaview.

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adavidanne . 2016-05-02

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Can't fault the service and food, was 25 of us, was looked after really well, would definitely recommend

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Lisa C . 2016-04-24

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Always top dishes and a very varied menu there is never a long wait for your food what ever you order the ice cream sundaes look fantastic although up to yet i have not been tempted.

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Ian J . 2016-03-16

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Can not fault the food here at all, the portions are good and the food quality is really nice I've tried a few dishes off the menu and haven't faulted a dish yet....highly recommend this restaurant to anyone in the area

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Joshua M . 2016-03-14

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The restaurant was freezing cold and it was a very cold wet day. Very disappointed with food, presentation poor and not sure that the food was freshly cooked seemed to be reheated. Puddings were either frozen or packaged, did not appear to have been freshly cooked with fresh ingredients for example the Pavlova was 2shop bought meringue shells stuck together with ice cream. I really do think that some of the restaurants in the area could make a big attempt to cook quality fresh food in their kitchens.

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Liney108 . 2016-03-10

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We visited the restaurant the other day and were not very impressed. No atmosphere with the food being just OK. We won't be visiting again.

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GrannyAnnie1944 . 2016-02-28

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My friends and I went here for afternoon tea using a Groupon voucher which meant that it would only cost us £7 each, rather than the usual £14.50. I wasn't sure what to expect based on other reviews, but we really enjoyed it! We warned them that I was gluten-free when we booked. I thought it was a different touch to ask what sandwich filling we would each like, I think in some ways this is better because sandwiches are not wasted, and there were quite a few options. I had the beef and horseradish sandwiches, and a slice of toblerone chocolate cake and a large slice of madeira cake, with a couple of very nice strawberries. Overall we really enjoyed the food, and I'm glad they were able to provide such a tasty gluten-free alternative. The staff were really friendly and our tea was regularly topped up, and we had the table for over 3 hours so it was a great place to have a catch up.

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littlebird_94 . 2016-02-22

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The hotel restaurant & bar our open to non-residents and the bar is very reasonably priced. The food is well cooked and the kitchen seems able to cater for some special requests.

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66Ihughes66 . 2016-02-15

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Have an average meal of Braised Steak with Dumpling, vegetables and boiled pots.The dumpling was superb but the beef could have done with a lot more time cooking as it was a bit tough.Very nice setting and spacious table.The rest of the food was fine.The staff did not return to take a second drinks order, which we have been appreciated.

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Telcook . 2016-02-09

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Very very disappointing as a party of 3, we felt the food was bland and sub standard compared to other years. The music was not lively or party music. The lady next to us should have been screened off when paramedics arrived and she was given a sick bowl as she was ill, while we were still having our meal at the table next to her. The staff showed a lack of duty of care towards the other customers,( every sympathy for the sick lady) who had the right to enjoy their meal and evening which was a costly and special evening for everyone there. Must say that on this occasion, we feel we certainly did not enjoy the evening regarding food, music and service, nil marks for all 3, from all 3. We have complained to the Management and are awaiting their response.

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shahnaz p . 2016-01-31

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Took advantage of an offer at the hotel with afternoon tea as a bonusReally nice cakes and goodies.Hotel is nice and clean, basic but really rather good value for money

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nancy k . 2016-01-16

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Had a Lovely roast lamb dinner and a really nice pudding, but when the waiter carried our Brandy's to the table, he had his fingers in the glasses, also they had no brandy glasses only tumblers

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vivienneHerneBayKent . 2015-12-06

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Went there for Sunday lunch with friends and found it very enjoyable ,generous portions and good service,we had a window seat with a lovely view over the water.Good food at reasonable prices.I will go back there next time I visit Ramsgate.

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263Patricia . 2015-11-11

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Heaps of food--whether you wanted it or not! no choice of vegatables,you got what you were given,not the best quality ! swimming in gravy,put on in the kitchen,tough--if you wanted it without-where was the boat on the table--ordered apple and blackberry crumble (yum-yum)how did it arrive ? Swamped in custard which made it look totally inedible,when queried,shrug of shoulders and a take it or leave it attitude-I left it, big disappointment.--and to cap it all drinks very expensive. I think that profit the motivation,rather than customer satisfaction. Ardeejay.

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Reg J . 2015-10-28

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Good food and generous plates served for good price price. Restaurant's food definitely rewards the quality of the rooms...

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Zgooga . 2015-10-26

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We have made the San Clu bar and restaurant our local. The food is always good and theres never any problem in getting a table. If the restaurant area is full you can still order the sane food and sit in the main bar area. The staff are always friendly and families are welcome. They have even now got an ice cream cart which sells a good variety of ice cream although they are a tad pricey especially for a cone but if you feel that - just dont buy one there are other desert choices. On the whole its a great place.

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Jean C . 2015-10-02

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Heb daar geregeld gegeten tijdens mijn verblijf van ongeveer 2 maanden . Het eten is op zijn best gemiddeld. Er zijn in Ramsgate genoeg leuke restaurants waar je beter kan eten.

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Hans_1959_NL . 2015-09-25

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Not a bad place for a drink and a bite to eat, right on the seafront .Above it I think are hotel rooms, outside could do with a bit of TLC.Staff friendly and the usual wifi and large screen showing sport.Not a bad stop off

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Jason T . 2015-08-22

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We come here every time we stay in town to visit family and when we first came it was a great little restaurant. However, when visiting this time round the service had just gone downhill. The food took over an hour to arrive and it wasn't because the restaurant was busy, the waitresses were friendly enough and did their best when things got busy but service was delayed as they didn't know what we had ordered. The menu has changed and is much shorter in the restaurant. If you are forced to sit in the restaurant as there is no room in the bar you can only order from the smaller menu. We stayed here as well and I usually like the continental breakfast but on a couple of the mornings things fell short right at the start of service and the coffee machine could use a more frequent clean.

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Spicer06 . 2015-06-30

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the italian waiter was very nice , couldnt do enough for you, food was lovely , very large portions ,the sunday roast id great .

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shirleyanne53 . 2015-06-11

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Good selection of vegetarian food - plentiful and tasty. Good and attentive staff. Good prices for what is on offer.

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ronn52 . 2015-05-19

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great food, good atmosphere. after a great day out why go out again when what you want is where you are

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kim p . 2015-03-20

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Choose this restaurant cause it used to have a great menu featuring a lovely mixed grill. Went there tonight to find the menu had changed and mixed grill no longer available. Asked to see the owner but he was nowhere to be seen so instead got the duty manager who couldn't have cared less and had a dreadful attitude. My birthday dinner ruined and i am now at home in tears.

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HEWETT316 . 2015-03-06

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Only live up the road but hadn't been here for nearly a year but decided to pop down as fancied a roast, the prices have gone up (to be expected) however service seems to have got much better, children offered coloring bits, served straight away, staff very welcoming and the food was lovely.

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Angelprincessstar . 2015-02-02

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We had breakfast here and paid for the kippers, smoked haddock and full english. Thought it was a bit pricey. although on the positive there was a good coffee machine with lattes etc. Plenty of fruit, cereals ,juices, scones, toast, croissants which we had but weren't charged any extra for it. Veggie sausage was good. Would love Halal at some of these places.

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Rishard . 2015-01-18

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Nice place to eat. Reasonable prices. Lovely dishes. Staff friendly. Good sea views. Cannot comment on hotel, we only in restaurant to eat. Not used washroom facilities so unable to comment myself but my sister said they were fine. Restaurant roomy enough for disabled access. Glass of tap water asked for. Served free of charge. No lemon but did get ice. Nice. This restaurant does have huge screen showing sport that might be inconvenient if you don't like sport especially if there might be some big match on. Also a family place so children will be in here. There is ample roadside parking directly outside this hotel/restaurant. We ate in the bar area but there is a restaurant area partitioned off. Partition is only waist height so you would still see big screen and all patrons in the bar. For you to decide if that's a good or bad thing. Four of us in our party, we would recommend the San Clu.

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Christine S . 2014-11-15

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Menu varied and it is clear the chefs know what they are doing; quality ingredients and fresh flavours. Excellent service from Salvatore; more should be made of this restaurant, it was virtually empty both nights we ate there.

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Carolinoe . 2014-10-20

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Very good variety, well cooked and plenty of it, served by pleasant staff. Two of us had the beef with cob and I had the lamb shank all of which were excellent and served with a good variety of fresh vegetables. The choice of wines was also good and very well priced.

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Hili . 2014-10-05

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We popped in to the restaurant for Sunday lunch! Never again!!! We are not fussy eaters and are usually very pleased with the food served. We have eaten in the restaurant many times but had never tried the roast. When the food arrived it looked delicious. Then when I started to eat it I noticed it was swimming in fat and grease which was supposed to be the gravy!!! I scrapped as much grease and fat off my food as I could but the fatty, greasey gravy had soaked into the food and ruined my meal! The vegetables were a bit hard and tasted of fat! The roast beef was so tough I needed a serrated knife to cut it and it tasted of fat! The yorkshires looked delicious but when I tried mine all I could taste was the soaked in grease and it was not cooked in the middle! The pork my husband had was a bit chewy and all his food was covered in greasy, fatty gravy!!!

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Angela T . 2014-09-28

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I stayed in the Comfort Inn ( and left one day early because of room!) and had one evening meal in the hotel. I was directed into the restaurant and found that it was the hotel bar as well as the restaurant, which meant I had to go to the bar in order to know where I should find my table. A bar person pointed me in the direction of a table that I might like to choose. The menu arrived and it seemed that everything was accompanied by chips. I'd hoped for fresh fish...no way. However the steak (and chips!!) that I ordered was well cooked, and the service was very good.Menu very unimaginative.

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Jo D . 2014-08-28

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Only popped in for a meal as local. The steak was overcooked and served with their "seasonal veg " frozen brussels, sweetcorn and carrots. Shame as could have been a fab meal . On the plus side the pint of #3 was excellent.

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Janie17 . 2014-05-31

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We booked for 45 at easter for a double birthday celebration.We booked 6 tables. Upon arrival there were only 5, the extras squeezed on each table. It caused us a logistical issue with family units and children especially with odd numbers.The hosts were not willing to change and in the end we found a table from elsewhere to fit children with parents.The meal was ok value wise.We had chosen to supply our own wine and pay corkage at £5-50 per bottle as they were not willing to negotiate on price per bottle. They did nothing for that money. We opened and distributed the wine.At the end we were over charged. Whilst they did correct it I did not feel we were accommodated as customers, especially bearing in mind we were paying over £600.I would not go back.

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John H . 2014-04-27

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Go there quite often as they offer good quality food for excellent value. This place used to be even better before their management introduced this silly new menu that causes a lot of problems if you want to have bar food in a restaurant or something like fish & chips on Sunday afternoon... You get what you pay for, you can easily have a meal for two with drinks for about £22, which is extremely good but do not expect 5 star service with silver cutlery and ironed napkins etc for that money. Anyway, If you decide to come here and like Indian food I would strongly recommend to try their Mango Chicken or Chicken Biryani (be aware of huge portion!) with a pint of local ale - Gads N3.

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James H . 2014-02-21

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I have been here three times, after the first time I never wanted to go back but as some of my partners family like it there I went just to keep the peace. But unfortunately every time I've been, the food and service has been terrible. A shame really with a bit of effort it could be very nice. But I won't be returning!

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chrisp77 . 2014-01-05

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This hotel/restaurant is warm, welcoming and friendly. Lovely view of the sea and reasonably priced would go again with family for celebrations

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itsallgoodfun . 2013-09-11

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We live just round the corner from the San Clu/Comfort Inn and often pop in for something to eat. If you sit in the bar, you can order anything from the menu. However, if you sit in the restaurant you can't order food from the bar menu which is on the last page of the menu. Once you get this clear, it's fine. The portions are excellent and the "2 meals for £10" between 3-6pm are good value for money. They're a bit smaller than the main menu equivalents, but for £10 it's more than enough. Their roast dinners are very good, the lasagne is home made and yummy and the garlic bread with cheese is delicious. The liver and bacon, steak and cob and lamb shank are also excellent - tender meat in a delicious sauce/gravy. What does let them down is the vegetables - don't go there expecting cordon bleu or you'll be disappointed. There don't seem to be enough staff to cope when it's busy, particularly on Sunday lunchtimes, so we always go in at around 5pm when it's calmed right down - then the service is good and the food is served quickly and it's always piping hot. It's a safe bet to visit when we don't know where else to go!

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KentHappybunny . 2013-09-08

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Having eaten here before for lunch and also having used this hotel lobby/bar/restaurant as a meeting place with friends, we decided to eat here prior to going to the cinema across the road.When we arrived around 6.00 the restaurant was fairly quiet and plenty of seats so we chose a seaview which was lovely. You have to order at the bar, we thought this was probably just at lunchtimes, but no in the evenings too.Our meals arrived, we realised then you have to help yourself to cutlery and condiments off the waiter's trolley. I had ordered Fillet Steak and my Husband ordered Chicken Korma. My fillet steak was very fatty, so I didn't make a fuss I thought my husband had probably ordered the rump by mistake it certainly didn't look or taste like Fillet, but even for rump it was very fatty and by the time I cut that off, there was very little steak left, the chips were tasty, dry and crispy but the fresh seasonal vegetables were boiled to death and were limp and didn't taste very nice so they too were left. My husband's Korma was a bit too dark, and didn't look very nice, he said that it tasted like a Tesco or Iceland cheap meal for one, and the Naan bread was like cardboard and again tasted like it had come from the cheap section of a supermarket.We didn't bother to stay for dessert as nothing on the menu looked particularly enticing.I would use it again for a snack at lunchtimes but I wouldn't bother for dinner.

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Sheree E . 2013-08-22

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Stayed at this hotel, the restaurant is part of it. The food we had was ok, had to wait quite a while to be served,We decided to sit outside as it was a nice day,The waitress brought our meals, plonked them on the table and walked away,No cutlery in condiments, nothing.We had to go inside and ask for everything. Waited a couple if minutes, and just helped ourselves out of the cupboard.Clearly not enough staff, or staff that actually care! Poor service, ok food at a reasonable price, You get what you pay for.....

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simone h . 2013-08-11

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For a hotel restaurant the food was very reasonably priced and there was a good choice. I had a mixed grill one night and the Wexford steak another; both cooked well and served efficiently. Good real ale on offer as well which was a bonus.

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Andy M . 2013-05-17

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We ate in our hotel restaurant on our last evening having been disappointed on previous evenings in what Ramsgate had to offer on the culinary front.This was by far the best meal we had on the trip. We had starters of chicken tikka and cheesy garlic bread , big portions and delicious. Mains were ribs, steak and liver an bacon all good but my steak was a little tough. The meals came with lots of chips , onions mushrooms and vegetables. These were are served on the plate with the meat but I would have preferred these on the side. Service was quick , friendly and efficient. Bill came to £42 for 3 people with a bottle of wine which was fantastic value for a huge meal.Much better than the other top listed trip advisor restaurants we tried in the area.

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holidayseeker . 2013-05-11

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Went to give it another chance but unfortunately nothing had changed.Food not to bad but nothing to shout about but tediously slow and only owner behind the bar .Poor show really.

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Howard J . 2013-05-07

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When my party of 5 arrived at the restaurant we had to wait a bit before anyone came to us to point out where to sit. Only two waitresses were there the whole time on a busy Saturday lunchtime and they were the only ones serving behind the bar as well, so they were jumping from one job to the next. I was told when I ordered something from the 'bar menu' that I wasnt allowed as we were not at the bar!Had to wait over 45 minutes before our food came, and it certainly wasnt worth the wait, we all had various dishes which were mediocre, (although my mother said her roast beef was very nice and tender). Worst thing about the meal were the soggy, cold inedible vegetables, which were green beans and carrots. Even if I had asked for them to be heated up they would not have been any more appetising, as they were just a soggy mess and looked about 3 days old. I did mention to waitress after meal about the vegetables of which my partner and myself left on the plate, but she was too rushed off her feet to take much of an interest, and i had not the time or inclination to ask to speak to a manager, which there didn't seem to be any sign of. Needless to say none of us will be returning again.

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redsylph . 2013-04-08

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I have only ever eaten here twice, and in truth, the food is not bad at all. Unfortunately, you have to wait a long time for it. The waiting staff, let's just say that English is not usually their first language, have trouble in understanding your order, the food takes a long time to arrive, and the bar is often left unatttended for long periods of time. The front of house staff work very hard, that is evident, it is just that there are not enough of them, as they often have to fulfil two or more roles at once. If the management were to sort this out, they would have a half decent restaurant.

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RichardG-L . 2013-03-15

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