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4.0

Based on 587 opinions finded in 1 websites

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Nº 472 in 708 in Thanet

Score
OpinionsNoteGoogle5874.0

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Not stayed here but have visited the bar and attended events in the hall off reception. Bar is both a public bar and the restaurant / bar for the hotel itself. Good location. Service was friendly. No issues.

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Sophie C-L . 2025-04-07

MORE AT Google

Interestingly, we also attended the vegan night and had a completely different experience. We had the Bruschetta sharing platter and the tempura vegetables, both of which were delicious and well cooked. The Hummus was probably the best I have ever tasted, it was so light it was like a cloud - I could have eaten it all night! My partner had the ‘Not’ Shepherds Pie and demolished it, stating is was extremely tasty. I had the pasta dish which was lovely. We both had the apple and pear crumble and whilst not over sweet, certainly was sweet enough for us. Given that the Chef was bringing something new (and given that neither of us are vegans), we thoroughly enjoyed our meal. It’s a shame that there are those out there that seem to take pleasure in destroying others. I was witness to the previous reviewers dining experience, which they seemed intent on not enjoying, given the eye rolls and attempts to involve others in their theatrics. Please do another vegan night - we thoroughly enjoyed it!

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Sam Matthews . 2025-02-19

MORE AT Google

Just had a cream tea at the San Clu. It was excellent. Would recommend. Great service. Bar area was nice and busy. Cream tea was lovely and fresh. Scones were fantastic.

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Ian Wilson . 2025-02-17

MORE AT Google

Was excited for the Vegan Night but was completely disappointed! Considering it was a Vegan Night it didn't feel right that across the restaurant they were still serving non vegan food. We ordered a tea and was served cows milk. The starter was alright but the tempura batter wasn't done correctly. The main was nothing like a shepherds pie. There was no mention about a tomato sauce in the "shepherds pie". The sweet potato mash was just slop and the carrots were rock hard. They then swapped it for the burger which was not cooked in the middle but black on the outside. And the chips weren't cooked. We thought surely they can't mess up a brownie and apple crumble but somehow the brownie was burnt and no sugar was added to the crumble. The best part was the Coke. I don't know how this "Chef" has worked under professionals like Jamie Oliver and Marco Pierre White. A school dinner would have been nicer. So now I'm gonna have to cook dinner when I get home. The atmosphere wasn't that great. But the server was nice and apologetic even though it wasn't their fault.

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Sophia Antoniou . 2025-02-13

MORE AT Google

Absolutely lovely cream tea 😋 great choice sandwich Fillings fresh warm scones lovely location and friendly helpful staff very very good

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Karen Grant . 2025-01-27

MORE AT Google

Lovely stay at The San Clu. Excellent location near the town centre and wonderful views 👏

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Dan Machin . 2025-01-08

MORE AT Google

Nice prices on the drinks from the bar. Always fairly pleasant. Happy so far Our daughter was happy with her milkshake

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Debbie Dale . 2024-12-30

MORE AT Google

Had another lovely stay, rooms comfortable, staff lovely make you feel really welcome. We had the 3 course Sunday lunch which is delicious we will be back to stay again

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Debbie Roney . 2024-12-10

MORE AT Google

Clean, staff pleasant. Food average, coffee not very hot. But was here only for about 2 hours (a wake) and it provided a spacious area to meet and chat. Parking easy.

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Margaret Price . 2024-12-02

MORE AT Google

Lovely rustic hotel by the sea.

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Stuart Dickenson . 2024-11-08

MORE AT Google

I had a very bad experience in booking the rooms and the hotel was not sympathetic. It was stressful and booking.com suggested they refund me some money but the hotel did not. We are never going back again

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Sangita Kansal . 2024-11-04

MORE AT Google

Was gifted a sparkling afternoon tea voucher and it was absolutely delightful. Staff were very attentive and friendly, even though there was an initial problem with the gift voucher processing, they were very helpful and it all got sorted. There was plenty of tea and coffee and we were offered refills. The sandwiches, cakes and scones were fresh and delicious. A real treat!

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Kate Good . 2024-10-01

MORE AT Google

We went there for sun. lunch with our quiz winning voucher for £100, very generous. Had the 2 course, prawn cocktail on a plate obstacle if in a silly glass which makes it awkward to eat. Roast Pork like a steak superb, plenty of veg n gravy ab superb, only critique no crackling, skin was still soft, but it didn't matter. Would eat there again. Very good value.

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Royston Tipping . 2024-09-03

MORE AT Google

I was not expecting a 3* star hotel to be this good. I booked the last double room last minute but did not expert the level of comfort. It was tricky only to walk to room 315 due a some stairs to get there from the 3rd floor , with my elderly mother but not at all a dela breaker . The room was very spacious and extremely comfy bed . I slept so well that did not want to leave! The amenities also great and plentiful and the breakfast enough variety of cereal and fruits and they even have a non dairy mil upon request (normally 3 start never offer this ) we have a wonderful stay . Location is great too! 1 minute to the beach and parking is right front of the hotel 💯👌 happy days

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JennySkyIsTheLimit . 2024-09-02

MORE AT Google

Popped to the San Clu for a drink this week. Their soda pump was out. They had bought bottled as an interim solution. We ordered a Diet Coke and lemonade. Despite watching them pour our drinks out of a shop bought bottle at room temperature, they had the nerve to charge us full price. £6:40!!! I was so gobsmacked! I wish I had confronted them at the time really. It’s just pretty bad form, not to reduce the price.

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Ellie Harley . 2024-06-21

MORE AT Google

Had afternoon tea there,service and tea was great.

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Les Van Der Veen . 2024-05-20

MORE AT Google

Very lovely run. Friendly staff, clean and the food is really nice so are the drinks.

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Cheryl Whan . 2024-05-06

MORE AT Google

Went there for dinner, food was lovely...has been decorated really nice.....will go again 😊

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Julia Laker . 2024-05-03

MORE AT Google

Lovely coffee and clean cafe bar.

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John Jennings . 2024-03-11

MORE AT Google

Fantastic place, great staff, lovely rooms. Beautiful breakfast

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Julie Taylor . 2024-02-11

MORE AT Google

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