Sambal Express in Harrow

Lots of srilankan verity spicy foods available in reasonable price. Recommended place for spicy lovers.

food absolutely taste and specially coustemer service so plenty Thanks

Very nice food and good costumes service

On 24th Jan 2024 I purchased a sweet items and this was completely dry and not soft at all. When I did ask the quality the staff reply was I should tase and check it’s not something Sambal will check the quality of the food they sell. So management expects customer responsibility to check the quality f the food? I strongly advice the all customers we should stand up for Sambal business policy

Very nice customer service and nice food

I went to collect a takeaway and the food was absolutely disgusting. The curries are tasteless. Worst food I ever tasted. One mouth and they went straight to the bin. Please do not waste your money on whatever disgusting they are selling. It's certainly not food! I am giving 1 star because I have to. They don't worth a single star!

Great food; prompt service and well priced. Friendly and helpful staff.

Excellent customer service and great food.Very helpful staff members. Christmas special chicken dum biryani was very tasty and has good price. The quantity was great 👍🏼

This is only take-away shop in London charging for Carrier bags. They provide plastic bags, if they care about environment, they should provide paper bags.. it’s strange business approach.

The staff are not very polite and patient and the food is not to a great standard. It’s also quite pricey in comparison to competitors in the area.

Food is very tasty but had to wait a bit longer for food to be served. Also the place was quite cold and needed to be heated up better . Dhosa and idli were tasty as always and so was the devilled paneer. A bit spicy but very tasty paneer.

I had a really poor customer service experience with a person named Sajitha at Sampal Express. I ordered a Sri Lankan sarbath, and she was extremely rude, not even offering a smile. She arrogantly informed me that they had run out of sarbath, despite me noticing another customer receiving the same order from another worker. This was quite disappointing, as I am a regular customer In that shop .

Purchased a box of String hoppers , was put in the fridge , took it out next day morning ….it was full of mould .. very bad quality would never recommend.

Excellent staff (especially Stella). We had Onam Sadya Special Lunch, it was simply awesome, authentic, tasty and reminded us of food in Kerela.

The express shop of Sambal Kitchen and Diner. Lots of Indian and Sri Lankan food options to choose. Takeaway only.

I have been going to Sambal for about 7yrs or so. What I have been witnessing lately was that this place is deteriorating. The staff were unprofessional and rude. The place was very dirty. The food quality also gone down. They used to have nice polite staff. Very heart breaking though, as it's used to be a nice friendly place.

Great food at very reasonable price 👌

No words to explain, you have everything as Srilankan for express meal . Very competitive price . Loved it . 100 out of 100 Recommend . Enjoy enjoy Don’t miss this place

Good food to eat there very tasty food yummy

Suthan was very helpful & friendly

Great Sri Lankan food to take away. They have two deliveries a day but best to call and pre- order to ensure you get what you want. For dining in just walk a few meters to Sambal Kitchen for some made to order food just like home cooking

They have good food, but tell your employees to not stare at customers.

Food was ice cold food was poor, not fresh and tasted horrible. The starters ordered had fungus gross would not recommend unless you would like diarrehea and food poisioning if you have any enemies or people you dislike feel free to recommend this place to them

I love the prices, such affordable food that taste so good

I went to the shop today it was really nice customer service I buy a coffee it was really nice thanks to manager Krishna ,Suthan, yalini & Shana it was really nice day

Busy shop good customer service

what happened fish bun !!!! before enough filling but now until you bite last bite you want find filling.🤣🤣look like srilankan fish bun

There are a lot of these takeaways catering for the Tamil diaspora. The mutton roll averaged one piece of mutton in each roll and the taste was awful. Not a proper curry mix. The same applies to the mutton roti and chicken samosa. How they got Tamil staples so badly wrong is beyond me. My advice is that they change the chefs. We will not be returning, there are far better alternatives.

Should improve customer service. Staff need kore training..

Lamb briyani rice they made just add the rice and lamb curry nothing else chicken noodles is horrible and chicken briyani rice and kottu Roty is very spicy

Sambal should not open at 8am as there is no one to serve customers at that time - all are inside the kitchen attending to deliveries! Today 4 May 8 am there was a qeuee waiting for over 20 minutes and finally we left as we have to go to work ! Absolutely terrible customer service

Had their egg hoppers a few weeks back, and it was the best I've had here every since I moved to London.

Very good place in sort distance.

I ordered samosas 12 but when I got home there were 10 in the bag but charged me for 12

I love every food they serve, but only a humble request that they do have the ingredients for their short eats, it will help people like me with intolerances and allergies( wheat, dairy, nuts, eggs, etc.)

I had a disappointing experience with this restaurant's customer service with an employee named Mr.Kumar. I placed an order for koththu and requested to pay for the gravy, but the employee refused and even after requesting to speak to a manager, I was told there was no manager available. To make matters worse, my food was thrown away and my order was not fulfilled. This level of customer service is unacceptable and I would not recommend this restaurant to others.

Take out only. The best Sri Lankan food outside of Sri Lanka. We visit London especially to stock up. Staff sometimes a bit surly and assume you know what all of the available items are.

Dear Sambal Express (to the owner and manager, I don't want to name and shame) I was a fan of your food, but not any more, because the taste is going down. Fish and Egg roll, Fish roll & Kata sambal are going down. 2 moths ago your Katta sambal and pol rotti was so good. I think you guys changed the chef or increased the volume of onion in it. also you guys need to watchout using the food colours. its better to keep the food as it is, no colours. Please focus on your quality, because I know what quality is!

Great food this is my first time trying srilankan food and it's so delicious. Yum yum

I go here every day, love the staff, love the food and the price is fair too.

Tasty south asian foods available. slightly expensive.

One of the best south Indian/Sri Lankan food places. Have a lot of varieties of snacks and main food. Cheap and variety of choices. Vegetarian and non-vegetarian options are available. Looks fresh. I always see this place is crowded and busy but a lot of staff is available to serve, so the queue is moving quickly. For South Indian food it is a good choice.

Good friendly customer service. The guy who work in the morning is very friendly.

Fantastic little place, a hidden gem in South Harrow. Food is always great tasting and fresh. Their vegetable rice with 3 curry’s is just superb. I also love their fresh orange juice and teas.

ALWAYS SMILING AND GREAT SERVICE IT WAS SO GREAT COUSTMER FORM SHAKANA AND HAPPY THAIPPONKAL

Good shop for Srilankan and Indian short eats and food. Lots more choices now. Always clean and fast moving items.

I’ve been there today and order masala tea and vada . The guy named sudan made best masala tea ever . So much authentic flavour and taste . Like it

One of the best Sri Lankan Take away places. Good food. Good service. They're on Uber Eats / Deliveroo too!

Very disappointed with the attitude of staff she doesn't know how to talk to a customer this happened 8th January 2023 morning 8.15am.. I ordered food but her facial expressions was as if I am getting food for free... not sure of her name but I think you will loose your reputation because of her.....

I have been ordering food for take-away from Sambal Express South Harrow for over five years. I have found the quality of the food to be consistently outstanding, and really appreciate the professionalism and friendliness of the staff at this branch of Sambal Express. Being Sri Lankan in origin myself, I am very grateful to be able to eat Sri Lankan food here in London that is authentic and which brings back wonderful memories of home. Thank you Sambal Express South Harrow team. 🙂

It was so great coustmer service from Stella Happy new year everyone

Unsure if this is what really is supposed to happen but all the food we ordered was freezing. We rang to ask or complain and the lady who answered said she could not understand what my partner was saying (even though he was speaking perfect english) and hung up the phone on him. When I rang back, they said that all their food is served cold. Just FYI for anybody who expects hit food.

The customer service provided was very good. Food was delivered on time. The manager & staff is very helpful. Very good management

Very good customer service and good food!

Really tasty Sri Lankan food take away. The best Rgg rolls ever and best chocolate icing cake.. those are our favourites. They have also Sri Lankan bread.. roast pan..rice and curries.. Drinks like cream soda or necto..

I'm just glad they have tea. Never eaten anything. Tea is good.

thambi what a absolute magnificent rolls and vaadai they sell i went back with my kole pamily to get the chamocha and da rolls. Absolutely maginfichent. I hear they are opening in more location all i can say is "I'm waiting"'-Thalapathy Vijay

Good Sri Lankan & Indian hot foods available. Good quality & tasty

Honestly, I really did enjoy these tiny idiyappam/string hoppers for the extortionate price I paid :))) Sambal Express - if you're going to put the prices up, at least keep the idiyappam the same sizer or larger. This is a rip off to the Tamil community who are keeping your business alive.

This place is very different and well organized according to other places. The food is amazing, The cost is fair for everything and the atmosphere is good. Well Recommended...

Authentic Sri lankan and South Indian food great taste. Value for money. Excellent customer service. All staff vere very helpful. The shop looking so gorgeous. I recommend everyone 👍👍👍

Excellent service I have Visited for the first time, great food, excellent service, The shop is very clean and well maintained. Staff were friendly and helpful Very reasonable prices.Highly recommended to anyone.

ABSOLUTE RUBBISH! Ordered palaharam for a wedding and they were short 30 for all 5x items that we ordered! The manager then had the courtesy to accuse us of eating the missing! CAN YOU BELIEVE IT! I would WHOLE HEARTEDLY NOT RECOMMEND THEM for any events…. To avoid any issues like this happening to anyone else! Feel absolutely CHEATED!… there comment when stating it was missing, “well we can’t do anything” even though they admitted they did not count the items before handing over to a paying client!

Friendly staff and great food options at reasonable price.

Food overall is very nice, but the stuff... Especially some of the womans are very extremely rude!

Very good food worth the money! Shame things run out quickly because it's that popular!

Goodnfast food for South Indian food good value and tasty,recommended

Bought a mutton roll, soon as I got home it was smelling bad and horrible taste

An excellent choice for ordering Sri Lankan food with good taste and reasonably priced.

Awesome foods. Loved the taste. Must try the chicken biriyani. Friendly staffs.

Super place to eat sri lankan food. I prefer mutton biriyani ..

Very quick and amazing the guy called Suthan in this shop if someone want to go there meet Suthan he can help you with anything 👍🏽👍🏽

I have been visiting since it was opened, and served by many. The members of staff were courteous specially Stella , who is polite, friendly and the service was with a smile. Once I was overcharged and she recified the situation.

Hi there it's regarding the mendu vada why the size is getting smaller and the rate is the same please have some conscious and the rest everything is good

Cheap and the best foods we can get. Perhaps need an improvement in customer service side apart from one lady who is such a charm.

Brilliant place for Sri Lankan dishes Good value for money . Ask for Golden Crunchy brittle bars , they're amazing

Coconut pancakes are so yummy 😋 Nice Sri Lankan food especially the lumprice .

I and my family always go there at least 3 times a month. food is always fresh and the staff is always amazing. somehow today I received exceptional service from one of the staff. This beautiful, charming, friendly, and innocent lady who was serving us was just fabulous. will defiantly visit this place again . It is shame that I did not get her name. I assume she is new to this place and definatly need someone like that who brings life in to the place.

im very empressed by the staff at Sambal express south harrow branch. especially staff member Jalini and the manager Krishna. They are friendly and helpful. I am also very impressed by the quality and hygeine of the food. A special mention to the condensed milk tea prepared by Jalini which is amazing. The range from spicy to mild is there to cater to everyone. whenever i pass through south harrow i always make sure i pop in. All the best. Thank you

Best place to get the Sri lankan and south Indian foods with very good price. most importantly fresh and tasty food And the staff is really nice and kind very helpful ⭐⭐⭐⭐⭐

Delicious coffee.Great service from Sahana👌 Stella akka was always smiling and welcoming🙏

I have been visiting to south harrow sambal express last 5 years. Reasonable price ,excellent customer service and friendly staffs ( esp Yarline akka).

Sambal express is my favourite restaurant. I recommend this restaurant who loves Indian and srilankan cuisine. Taste of the food was outstanding 👌. Staff's are very kind and friendly to the customer. The store also always clean and tidy.

Yesterday I bought 2 mutton koththu roti. One of them string hoppers one. Served by one of horrible woman who don’t have any customer service experience. For both mutton koththu roti she didn’t give me gravy. I asked for a gravy, she spoke to another old man who was serving next to her. Then she served grave from glass cabinet. When I was about pay she asked me to pay for the bag. I refused the bag. It’s disgrace for the shop to ask to pay 10p for little bag. Such a shame. When I got home, when my pregnant wife eating she tasted a fish curry in the Mutton koththu. Such a shame. She add the same gravy to mine. Both are mutton but gravy was fish. This is a big complain. I have started to raise. Any I will take this further because do not knowing the customer service, food hygiene and allergy contents. Such a shame for South Harrow sambol shop.

Excellent customer service and food was really nice

I have been a customer of Sambal Express for many years and I keep coming here because firstly their quality of food is very good and secondly their customer service is exceptional! The staff are very friendly and always welcoming. Their prices are also very reasonable and they seem to have a variety of Sri Lankan food. It's a very clean take away place as well.

Cold food asked for reheat but refuse as said its warm

Mouthwatering Sri Lankan food. Really nice place to go if you are after freshly prepared Sri Lankan food. very clean and tidy the place.

Sambal Express is always my favourite restaurant from the time they started. Excellent taste of our Asian food. Reasonable prices with good quality. Friendly customer service, caring staff & delivery staff. Wish them all the best and a Happy New Year.

Great!!!delicious food..value for money

Excellent quality food at reasonable prices. Great customer service. Well done team. Have a great festive period.

Great food anytime we go, would recommend!

It is hygiene some hair inside the food

Very good food and nice staff 👍👍👍

Allways fast and easy customer services. Restaurant very clean and tidy. Staff are very skilled and very quickly responding customers needs. Very organised management.

I have visited with my friends and it is the best Express Srilankan food centre. The staffs are very helpful and kind. Also the environment is very clean and tidy. I was very happy about the takeaway centre is in our area.

Foods are very delicious, excellent customer service. staff are very friendly 👌 I will recommend 💯.

Amazing food..Nice staff 👍 and service. A must do on every visit to harrow sambal.

Fabulous food for Sri Lankan & South Indian..friendly staff and nice environment..the quality of the food has always been 20/20..highly recommended

Excellent customer service with all smiling faces!!! Nice food and beverages, Once you try you will be addicted to this place! All staff working as team and always ready to help you!!! Thanks Sambal Express !!!