Salley Pussey Inn Pub in Wiltshire

Visited for the first time for a carvery, we were intentionally early and did not expect the table to be ready and were quite happy to have a drink in the garden. We were advised to scan the QR code on the table to order. I scanned the code secured below a transparent disc on the table, it took me to what appeared to be the pub webpage, I ordered and paid on my phone. No drinks arrived, I checked my credit card history which showed activity from a movie company. I then spoke to a different member of staff who wasn't surprised and seemed to know all about the forged QR codes and the cloned website. I was then able to order drinks at the bar, our reserved table was ready on time, and the carvery was first class. The following day I contacted my credit card company and after explaining the circumstances they issued me a new card with a new number. I emailed the Pub who were very apologetic and forwarded my observations to their head office , that was over two weeks ago and I've heard nothing since. I should add I did not lose any money as a result of this but if I had not taken the action I did I suspect the outcome could have been much different. Don't let this put you off ,the food is very good, but do not scan the QR codes just navigate to the website , and with your table number you can order your drinks that way.

Lovely place, lots of outdoor seating space. Food portions are very generous. Had the halloumi and falafel salad and sweet potato fries on the side. However, I had under estimated the salad which had lots of halloumi and falafel and a very tasty sauce, and fresh salad as well. Of course I couldn't finish the meal and took it home. Highly recommend this venue.

Visited for the carvery. The beef was lovely, served pink and generous serving. Plentiful selection of veg so you can pick your faves and avoid the stuff you're not keen on. Very tasty gravy and reasonably priced for a yummy Sunday lunch.

Visited for drink and lunch. Aperol spritz and beer was flat. Bangers and mash were served hot. However clearly evident that this was warmed up instead of freshly cooked. Sausages were not properly cooked and not impressed with the meal or the drinks served.

Sally’s do the best salads around. Any restaurants that want to know how to do a salad just look how Sally Pussey’s Inn does it. I always have the chicken & bacon salad with sweet chilli sauce, great quality and a great portion size….. so fed up with other restaurants saying ‘salad’ on their menu only for it to be the size of a garnish instead. I hope you never change the salads, they’re great 😊

A tall young brunette girl served us and she was absolutely wonderful. Great sense of humour and was so accommodating to my fussy husband. Food was absolutely amazing per usual. My husband ordered the Sirloin steak and requested to have no mushroom and no tomato. The waitress was so accommodating and the food was served promptly. We’ve had breakfast here a few times and the service has always been amazing, however the young girl who served us was hands down the best. She did tell us her name but it’s a bit of a hard one to pronounce so I won’t insult her by trying. Thank you Sallys for yet an amazing meal and I look forward to coming again.

We went for family lunch, greeted well, felt very welcomed was quiet when we first entered then was busy afterwards. Clean area inside lovely decor and outside seating area as well. Was served quick enough as was not busy but didn’t like how my wine was served as the glass had marks on it, was replaced straight away but still had marks. Food was good size portion and very tasty. Kids menu was also very good. Later when it was busy was hard to get order. Food great and good value for money but lacking customer service and quality. Also staff need to be trained as person who served seemed not to have experience.

Eaten here over 50 times over 15 years. Ordered lasagne and there wasn’t any pasta sheets in it. Sounds far fetched but true!! They got me another one and it was awful. Swimming in grease and soggy reheated chips. I’ll not be returning

Depressing experience at Sally Pussey’s. Although spacious and pleasant smelling the waitress did not seem very happy at all. An expensive and miserable pussey at best. Have had better.

My wife offered to buy me dinner at Sally Pussey’s. I’m afraid from the moment we arrived, it was a complete disaster. We found a table on the terrace, and sat there for about 10 minutes…no sign of any serving staff. I ventured inside to look at the beers available, but the bar was completely blocked by 4 serving staff, who all were engrossed in some sort of electronic device. Eventually one of the staff said to me “all right?”. I informed that I was indeed “all right” I was halfway through ordering two drinks when she interrupted me ‘where are you sitting? I told her we were sitting on the Terrace. I tried again to order two drinks; again, I was interrupted “Are you eating?”. I told we were having dinner there. At this point I suggested to the young lady that she finished asking me her questions, and then I could order two drinks. This was duly done, and I was told I had to pay straight away for the drinks. I asked if I could put everything on the bill…which is pretty standard restaurant procedure; I was told “No, it’s pay as you go.” Some time later the waitress appeared at our table with my wife’s drink, but told me that they had “just run out” of the beer I had ordered (Wiltshire Gold). I asked what other beers were available; the waitress proceeded to read out a list of all the lagers in stock. When I repeated my request for available beers, I was told “Sorry, I don’t know the difference “!!!!!!!! Another trip back inside for me to choose a different beer. My wife then went inside to order our meal; she was told “If you’re sitting in the Garden, you have to order by QR code. My wife is 67; she does not know what a QR code is, let alone how to use one. Eventually she was allowed to pay with her debit card…how very kind of you! I then decided to have a glass of wine, so another trip indoors beckoned.. Our food arrived; my wife’s lasagne was ok, but my steak was stone cold. I asked the gentleman (supervisor) that I was going inside to buy a glass of wine, he said “don’t worry, I’ll get it for you, and I’ll bring the card machine out to you” Service at last! We finished our meal, and were going to have dessert and coffee, but by this time we were so fed up of running in and out to place orders, we decided against it and left. In summary, your operation of “pay as you go” made us feel like crooks, the staff have clearly never been trained in “meet & greet” skills, and their product knowledge at best. Your ordering procedures are clearly good for you, but as a customer, they are just appalling. Rather than “Sally Pusey’s Restaurant”, Sally’s Self Service Cafe would be a more accurate description.

We visited the Sally Pussey Restaurant for the first time with our in laws and children and had a great meal. You can book places in advance which I would recommend as it was busy due to popularity. The Restaurant is well sign posted on the way into Royal Wootton Bassett with ample free parking. The carvery has a number of planned sittings so we got early and waited in the foyer. The carvery itself was good value - a selection of roast meats with all the vegetables and trimmings and you could fill your plate. The deserts were also substantial and excellent and service was prompt and friendly. Overall a lovely experience and will visit again!

My wife and I ate for a second time. Our experience was the same as last time - very bland food, even though we tried something different this time. My Thai fishcake was okay. My wife asked me to taste her prawn cocktail because the prawns literally had NO taste at all, and she was right. Her Salmon was ok but she left much of the rest. I had the curry - they had run out of the planned curry and apparently they offered Coconut beef Madras - it was perhaps the worst curry I have ever eaten. I am a keen curry lover, and normally a Madras is fairly hot - but this was incredibly mild, VERY bland, and the rice was so mushy. I left much of the rice but battled to finish the chips. My biggest complaint was the size of the portions - all around me people were leaving food because the meals were simply too big. Morally I think it is appalling to be serving such huge meals that people end up throwing it away - customers these days are socially aware of such things. Not good, all round. Lovely staff serving, but food pretty awful to be honest.

As work colleagues we have visited Sally Pusseys regularly on Friday lunchtimes. Today was very disappointing. The service was worse than poor, the food not up to its usual standard and when I pointed out to the waitress that the Ciabatta was not actually Ciabatta but soft batch bread I was told that it was Ciabatta and that this is what the baker sells them as Ciabatta. If that is true then I suggest you change your baker. Sorry but not good enough.

Turned up here for a quick breakfast,good service and tasty,will visit again,have heard the carvery also very good as well as bar meals are generous in portions

I went here a few years ago for someone birthday so I thought, yep it was good.However, this time not only were we given a shared room even though a function room was booked for a private function but the draft coming through the window was horrendous.Moving on, waitress service was fantastic unfortunately the Coffe was Luke warm at best.When the food came it looked great. Well, the peas were cold, the meat was cooked to perfection but the chips were raw inside.We did get replacement chips that were cooked however the damage was done and I am only now writing this as my stomach has now settled from Saturday nights events. Toilets were not clean and everything looks worn or broken. That is not a problem if the food is good. It was not. We won’t be going back again in a hurry.

I have beeen to the restaurant twice this month. Once for carvery and once for breakfast and service and food are extremely poor especially for such an overpriced menu. The beans taste watered down and the carvery was dry or too mushy. Very disappointed

We had a good lunch (rather too much food ) for a couple ( Grandparents ) a vegan and a child. There was a menu for each category. All was good except for one surly barmaid who said it was too much trouble to make a Bloody Mary. But another waitress took over and the drink was made.

Went for dinner tonight and had the fajitas. Definitely the worst I have ever had. We have been to this restaurant more than 20 times before. Safe to say we will never be going back

What a Fabulous Christmas Dinner. The whole 3 Courses were very well thought of and the details put into the menu were outstanding. All 12 of us totally enjoyed the effort put into our Christmas dinner and the goodies on the table were great. Thank you to all the staff you did a great job!

This place is brilliant. Good food, great service. Lovely staff. Went for Christmas day lunch and was delicious and so well organised. They are so, so so, fantastic in every respect. We eat there almost daily . Well done Sally Pussey. You are amazing.

Went for Christmas Day lunch it was lovely food and service was really good. They worked really hard to make it run smoothly

Very average standard of food made for the masses and not with love. We had the Sunday roast and it was the usual standard fayre. Frozen vegetables - yuk. Having been to the Five Bells previously it cannot compare to their beautifully presented high quality meal. The Five Bells roast is gorgeous and the sticky toffee pudding is sublime. SP not one to return to unless its with the in-laws, you're being tight and don't care if they enjoy it!

i was a bit disappointed i had rump steak as i did not want an 8 oz one mid day, and although it was cooked the way i like it, it had a sinew through it which i had a real problem to get a knife through, so it was really cold before i could finish it and i took about half of it home for my dog,the chips were over done ,the tomato was underdone and the peas were not nice,but the mushrooms were perfect,sorry for a bad review ,i usually enjoy the food here, especially the carvery. which is the best in Swindon .

Judging from the packed restaurant this is a very well supported pub/restaurant. I took my wife and son there tonight. They certainly do not skimp on the helpings of food. We were pleased with the service and the quality of the presented meals. My wife and my son could not empty their plates. my son had chilli concarne which he said was spicy my wife opted for battered cod and chips. I had steak which came with a steak knife, which I did not need as the on table cutlery cut it easily as it was well cooked. A bit expensive compared to other venues but we would go there again.

It’s such a shame as this was our favourite pub for years - we even travelled 2 hours each way once for my birthday, and the food used to be so good.We’ve just left there now and the experience was disappointing. No one greeted us, even though it wasn’t busy. We ordered a starter of deep fried cheese which was actually really nice hence the 2* review not 1. The mains weren’t good. My husbands cajun chicken burger with Brie and bacon was flavourless, no hint of Cajun at all. I had the daily curry, red Thai. The poppadom on top was so soft I could bend it in half and the curry has no flavour or heat to it. It was a huge portion and some of the chicken was good but the larger bits were full of sinew. Hubs left half of his and I left 2/3rds. The girl who collected our plates didn’t comment, just took them so I suspect this isn’t a one off experience.We’re gutted and sadly won’t be returning.

As I am a restaurant manager I won’t do the type of service they do. Too robotic and courses come too fast, you don’t even have time to enjoy your aperitif. First course mushrooms that are yogi they are cooked from frozen mushrooms as you can tell by how much watery they are. Second course a lamb shank that it’s floating in sauce( soupe of a lamb shank ) disgusting and no more words for it you still pay a 13,50 do it. The rib eye stake was grilled on the same grill that all the other costumers steak were cooked so I felt the burnt sensation and taste at all the time which isn’t great. When told to one of the waitress she said she’s passing it to the kitchen. No manager come to see how we were or what was wrong.At the end of the shift there was the same waitress standing around and a chef came at the end of the shift and literally touched her intimate zone in front of the guests.For me those kind of restaurants needs to see the bigger picture and stand out because guests is the priority.

This isn't my first visit and it won't be my last! As per usual I was really pleased with the quality of the food and the reasonable price.The meats were cooked to perfection and the vegetables were just right. The stuffing was a bit dry, but that's not the end of the world.Sadly my desert was completely burned on the bottom but I didn't realise until I'd eaten most of it! This is the first time this has happened though and it definitely hasn't changed my opinion of the place.

Fuimos dos veces a la Inn y disfrutamos muchísimo. Personal tiene un excelente conocimiento de las restricciones dietéticas y preparados para atender. Asador es absolutamente impresionante y bien vale la pena el dinero pagado. También tenía carne y papas que fue fabuloso. Un precio razonable para la calidad de la comida. El personal era muy amable y servicial. Inn muy bien decorado y es ideal para las familias o una cena romántica para dos. Recomendaría reservar como se llena muy rápidamente.

He estado frecuentando Sally Pusseys durante muchos años, pero fue la primera vez que habían ido para la parrilla y los nuevos propietarios. Tenía muchas ganas de ver cómo es. El diseño era el mismo y al mismo precio. En lugar de billetes de rifa que te dan un buen gesto que muestra el logotipo del pub. En el primer pensamiento que te dan más pequeña porción de carne, pero hay más variedad o vegetales cocidos y patatas de forma diferente. Me gustó especialmente cómo la salsa era hecho (triste, lo sé) que en realidad tenían trozos de la carne como lo habían utilizado la misma bandeja de la carne había sido hecho. Me sentí después que la comida era mucho más ligero, no rellenos. Mucho nos dimos el capricho de postre. Regresaremos de nuevo.

Use to love this place.... Its gone down hill massively... Rude staff and not good food either! Go somewhere else as not worth the money

Nuestra primera visita después de recomendaciones y no nos decepcionó. En un tiempo muy concurrido almuerzo de domingo incluso en 1500, pero logramos conseguir una mesa sin esperar, pero tenga en cuenta que sólo hay un número limitado de mesas puede reservarse. Aunque había un menú atractivo optamos por asados de alrededor de £10, que era absolutamente deliciosa y la carne era cortada en rodajas por un chef muy amable. De hecho todo el personal era agradable. Realmente disfrutamos de la cerveza también, una cervecería local arkells y la primera vez que muestras de su producto.

5 of us had a superb meal last Sunday. No complaints about anything. 2 people were Vegetarians and 1 Vegan. Still plenty of options for all.

My Husband and I have been coming here for a great number of years, and have always been more than satisfied with the Food, Service, and Atmosphere. However last Thursday night we came to Sally's for our Wedding Anniversary with my parents, previously having sung Sally's praise, for the excellent food and service. However on this occasion we were extremely disappointed to say the least. Firstly two of the meals we ordered, came 10mins before the other two meals, when the last two meals arrived, the meals were not hot, One of the Chicken & Ham pie's had a bone in it, and the presentation of the meals over all was not to the high standard we have come to expect of meals at Sally's. We ordered dessert, and again two came out, then 5mins later, the waitress appeared and advised us that the choice was not available, (surely this would have been noticed on the chitty at time of placing the order in the kitchen??). We were then offered an alternative, which was accepted. We also then raised the issue re the main meals, (which the waitress disputed, advising it might have been grisel? I have been in catering for over 30yrs, and I am familier with Chicken Bones!!!) with the waitress, who kindly offered to discount our meal by the price of two desserts, However, the overall experience and standard of Food appears to have made a change for the worse. "WHY" and was really not acceptable, especially for a week night. Unsure if their have been management or major staff changes, but the whole flavour of the place now appears a lot cheaper (not price)(very large resturant chain like, when it always was more family, specialist, wholesome pub atmosphere dining) Our whole evening was spoilt. We shall carefully consider again, before choosing to come to Sally's again, or recommending or bring friends and family. Shame

Have been meeting my friends once a month at Sally Pussey's Inn for the last 8 years and tonight was the second time on a trot I've been disappointed. Not only has the meal I normally have been moved to the lunch time only menu (Tikka chicken breast) but when I did ask to have it as an evening meal, it arrived with chips and peas and not jacket and salad like I had ordered! I therefore asked for it to be changed and the salad it was served with was insulting ... a few lettuce leaves, some grated carrot and a couple of bits of onion (no tomatoes,cucumber etc) This used to be such a lovely dish and a fantastic portion! No idea why the lunch time menu is now so much better than the evening menu and why cut backs are being made with salad! (What I was served didn't even pass as a garnish!)

This was the first time that we have eaten at Sally Pussey's Restaurant..it certainly wont be the last. There was 8 of us at the table... the service and timing is excellent... food menu very varied and not that expensive either. The food came just as we had ordered... well cooked and delicious. I liked the extra added salad compliments too...yes good value for money and pleasant mannered and efficient staff to serve you. Dessert menu is excellent too...I would go there just for the exquisite Dolcetti Ice Cream...yes we will be going back there for a meal again very soon. Thank you Sally Pussey... it was a very enjoyable and pleasant evening. Large free car parking facilities...well worth the visit.

We stopped here out of necessity as we needed a quick bite before continuing our journey on the M4. Great spot and convenient for the motorway and Wootton Bassett. It was a sunny day so we managed to sit outside, and both inside and out is well presented and maintained. The food arrived in a matter of minutes which was impressive, and so were the portions. You could also tell they had used quality produce. So all in all, excellent value for money and a lovely place to stop. No wonder it was busy. I can imagine very popular with the locals.

This is a really nice restaurant, clean and with a good and varied menu. Service is excellent, and a good choice of deserts, as my waistline will testify

Today we had the carvery and the quality of the food was much better than on previous visits. Even the cauliflower was cooked well. The young people who were waiting on tables were courteous efficient and caring. It was a hot day and they were really busy but found the time to check the meal was ok and even suggested a table by the door was becoming vacant if she were rather warm. Well done.

Happened to be driving by and decided to pop in for breakfast . The lady serving us was very pleasant and helpful. The breakfast menu covered most things from a full English to a bacon buttie. We chose a larger breakfast that comes with coffee/ tea included in the price and a smaller breakfast where you have to order your drink separately. The food was very tasty and hot, the sausages were one of the best tasting that we have ever had. Everything was good and was served quickly and pleasantly. Both breakfasts with drinks came out at the same price of 7.50 each so my tip would be to order two of the larger breakfasts and therefore have a greater choice on your plate. The coffee was served in a caffetierre and was great tasting and hot. Car parking was good with good access for the less nimble via a ramp. All in all a good find for us and we will be returning to try the much advertised carvery.

Stopped off for lunch and were amazed at the size of the meals e.g the Ham Ploughmans had a lot of ham and a whole apple as well as the usual ingredients. Very convenient location just off J16 of the M4 - an ideal alternative to the service stations.

Delicious meal and great service and good value. You certainly get a big plate of food for your money here!

Had lunch with a friend yesterday, I had tuna very dry and overcooked, very disapponting as it's usually great

The menu at this inn has changed quite a bit for the better, much more varied than it used to be. The food is cooked well and reasonably priced.I always found it quite cold here, but on this occasion it was lovely and warm. Always busy but you don't have to wait long for your meal. Some of the staff are a bit abrupt when they speak to you, but this may be because they are so busy, but apart from that I would highly recommend.

We arrived without a reservation on a Saturday evening & were shown to a table for two. Ordering at the bar was quick & easy. The guy on the carvery was chatty & the meat portion was huge ! The beef was delicious. There was a great selection of veg & condiments. The bar serves draft Peroni which was a bonus. We went back a few weeks later only to find that they had stopped serving food VERY early on a Sunday evening so we were disappointed.

We regularly have lunch here. It's always lovely. Large portions and good value. It's a very popular place so good to get there at 12.00 and you get very prompt service. The ploughmans is good, so are the fajitas and my partner always has the turkey curry as he says it's the best ever!

Nice meal the carvery needs a bit more care, standard was higher a few months ago, staff need to relax bit more and listen.

After reading good reviews on here I decided to meet a friend for lunch there. There was plenty of parking and it's easily found just off M4. Clean and nicely decorated the bar was not too busy an we had a choice of where to sit.There are several steps up to get up to the bar but here must be disabled access I just didn't see it.Food easily ordered at the bar an didn't have to wait long before it came to the table. The servings are very generous and I couldn't finish it all! With midrange prices for the food we ate, there is also cheaper bar food you can have so there's affordable food for every pocket.The pub did get quite busy but never felt crowded. The staff are very attentive and polite. I would like to go back here at some point this year.

Good quick service, big portions. Beef and Guinness pie very good. Been here a few times. Not had a bad experience so far.

We come here often as a family. The food is always tasty and consistent. You always know you will get a good meal here. The car park is often full and they are always busy. May be advisable to book especially if there are a few of you going.

Visited at lunchtime for a typical pub lunch, nothing very exciting but well cooked, well priced and plenty on the plate. The staff were really friendly and helpful and for an Arkells pub the beer was pretty good, although they didn't have the latest special ale on which I was hoping to try.Couple of minor points that I was rather surprised at, nice beer garden but can you please strim round the furniture, borders etc - the long grass makes it look scruffy and also you really need a couple of high chairs in this day and age - was shocked to find they didn't have any. Won't stop be going back though.

The pub does an excellent carvery for Sunday lunch just under 5 minutes from the M 4 at exit 16 There are always 3 choices on meat and the vegetables are too plentiful You have to book. The staff are quietly efficient

On the way home from Somerset feeling hungry and came across this place thanks to Google. What a great find. Friendly team to serve you and really good food. Lots of carvery to choose from and highly recommend enjoy

A real good value money well spent eating out experience, especially with children.Watch out for very generous portions if you're having more than one course!

Still do good fajitas. Mid range prices. Always busy so must be good. Staff friendly and helpful. Good value. Plenty of parking.

We visited this restaurant for the first time (although we've lived in Swindon for 12 years) and wish we'd gone before. The food was fantastic - big portions, great presentation and tasty. I can recommend the swordfish. The staff were friendly and helpful.We will definitely return!

Lovely carvery here, lots of different veg and meat to choose from too. We have been a couple of times now and has been a really nice meal everytime.

This restaurant is great, plenty of parking, kids play area and the food and service are great. I recommend the steaks and carvery, really good value. Definitly one of my favourites..

Popped in for an impromptu lunch, it was after the main service but checked they were open.It was ok but a little disappointing on past experience, food was a bit dry and overdone but still edible.I will revisit

As a family of 2 adults and 2 children with an additional 2 adults, we popped in for some lunch while visiting my nephew. We arrived early as we heard it gets busy, the waitress pushed tables together to accommodate us. Ordering at the bar was easy enough, with little lockers to keep credit cards in to run a tab. Food came quickly and portions were very generous in deed as well as the taste! The pub did fill up quickly including a coach party. The only reason I didn't give 5 *'s was because the staff could have been happier!! I have worked in this industry for many of years and no matter what keep smiling!!

Excellent!! Have bedn here many times never disappointed. Food, service and staff 5* great value for money too. Definetly worth a visit.

We booked into Sally Pussey's in Royal Wootton Bassett, for lunch for 20 family members to celebrate our youngest daughters christening, not having been to the restaurant before, but having heard good things.On arrival shown to our two large tables in a conservatory area of the restaurant. Though we were a little cramped in.Due to how busy the restaurant was being Sunday lunchtime of a bank holiday weekend, it did feel like a conveyor belt at times. Having more staff would have helped / or having less tables (but then profits are everything!), and stopped the issues we had.One sore oint, when we had 3 babies in the party - They don't have any highchairs. We did know this in advance, but for a restaurant to not have any highchairs in this modern day and age simply isn't good enough.When the food was ordered, the staff forgot one of the tokens needed for the carvery. The steaks two of us ordered, were sent to the wrong table, and so we were offered a free upgrade on the type of steak (as they had already started to cook them), but when they arrived, my friends medium-rare was overdone and my medium-welldone was underdone. Not good for a restaurant that prides itself on the quality of its meat.When the desserts for the children arrived, one of the ice-creams was wrong, and then they tried to charge us for an extra dessert. This was quickly remedied, but shouldn't have happened in the first place.Toilets were clean and tidy, though difficult to find.Overall a slightly disappointing meal, that was meant to be a family celebration.Certainly room for improvement!

Stopped here after shopping. We didn't have a booking and were seated straight away. It was very busy. We ordered our meal at the bar. Didn't have long to wait. The meals were large portions. Too much for me but good for someone with a good appetite. The meals were piping hot although the chunky chips could have been cooked for a bit longer. Still hard in the middle. The meal itself was ok and the price was reasonable. The staff were also very friendly. Also it got very hot in the restaurant.

Everything you'd expect from a local pub. Busy but friendly staff. We nipped in for a quick pub grub dinner. Steak and a tuna steak. Reasonably priced. Varied pub grub menu and some local ales on tap. Lots of parking and a pub garden

4th Visit to Sally's. A quiet dinner. Quality and quantity was excellent. Service was quick and running a tab is easy.

We were regular patrons of this establishment for many years but gave up going. The food is not up to the standard of the most basic fast food outlets, although I have never used the carvery. The bar is overcrowded with people trying to put in food and drink orders and, finally, when it gets toward 9.00 to 9.30 pm the staff start stacking chairs on tables as a massive hint to leave.

We stopped here for lunch on a Friday afternoon, as we entered, my husband holding our eleven month old daughter, the manager (?) was at the bar, looked at us, ignored us and continued to tinker with his laptop. We caught the waitresses eye - no warm welcome but returned our 'hello' brusquely, we asked if we could sit anywhere for lunch to which she nodded, as an after thought whilst looking at something on the bar, she stated ' don't do high chairs though'! We are amazed a large pub - owned by a well known chain (Arkells) could be a) so unfriendly and b) have a policy not to cater for young families. Obviously, we won't be visiting the Sally Pussey until our daughter can sit on a chair at the table, and then, it's still massively unlikely.

Went with wife and mother in law. Nice bustling atmosphere, fairly busy pub. I had the lamb shank and both ladies went for the pie of the day which was chicken and leek. Loads of really nicely cooked vegetables with both dishes. Toatal bill for three (With drinks) was about £40 which seemed good value.

We have been here before and the food and speed of service were up to the usual high standard. I had ham egg and chips and my wife had a jacket potato with a very good salad garnish. Normally one would expect to be asked if there was anything lacking or required when the food arrives. Not this time. I don't know if the waitress was having a bad day but the food and cutlery were just dumped before us and she was off like a shot. I had to call her back and request some English mustard. She, seemingly, huffed off and came back with a squeezy pot of Heinz mild mustard - sort of sauce. It was rather tasteless, not simply 'mild'. When I have ham I rather like a mustard that "grabs the nose". Anyway, apart from that the food was excellent. Lots of parking, easy access from the M4 Swindon junction. Oh yes, pot of tea very good and very reasonable and finally, the toilets were clean and smelled - how do you describe a nice toilet smell? it was ... perfumed.

I have just got back from lunch at Sally Pussys and was amazed to find they had a separate gluten free menu. As I'm new to this gluten free lark I'm still unsure what I can and can't eat. I would have ordered the chicken tikka and yogurt and mint dip salad but this was not on the GF menu??? l could have been ill if it wasn't for the separate menu. I went on to have a lovely curry and rice. Well done and thank you.

My partner and I were staying in the local area and were drawn to this restaraunt by its name and by the reviews and we weren't disappointed. The service was super fast and the food was great and the portion sizes were very large. The staff worked hard cleaning the tables and being very attentive. The pie was packed full of meat and was a large portion. Pudding came quickly and was a large portion tasty and extremely filling

We were looking for somewhere to eat after visiting Avebury and Swindon and were just passing by. The meals we ordered were generous in proportion and efficiently delivered by courteous staff. However the meal was over cooked and dry and tasteless and thoroughly unappetising! This was a thoroughly disappointing meal where the staff in the kitchen seemed unconcerned with rather delivering quantity over quality.

Although just had a change of owners and therefore a slight change to the Menu this is still one of my favourite places to have a casual and relaxed Lunch with good food at reasonable prices.

Late on Saturday eve ,passing and I thought I'd give it a go. Was impressed from the moment I walked Through the door being met with a friendly smile and a no reservation, was shown to a table for two and a chance to cast my eye over the menu and most importantly the restaurant. First impressions always with me and this place didn't dissapoint , being spotlessly clean( no dirty plates lying around), very polite friendly staff and very busy! The food is good pub grub with generous portions not lacking on taste .To be fair the menu does go a bit more than just pub grub and I give full ratings because I liked the way it was run with attention to detail, will be back.

I visited this place for my father's birthday and I must say that the atmosphere was very noisy and busy. This is good for when you have kids but unfortunately we just wanted a chill evening. Food, however, arrived on time and was well heated. There was good value for money - the portions are generous but the quality of the food was average. We'll probably come again if the local wetherspoons is shut.

Stopped here for lunch with friends en route to a weekend away. Very busy and noisy and we also had to wait quite a while for our food to arrive but it was as it was a Friday lunchtime, this was probably inevitable. When it arrived, our food was very good - well-presented, tasty and of good quality.

We loved this place but it's hard to get in as its so popular. We had a tiny table right by the kitchen which wasn't the best. However, the food was so nice we didn't care!! It caters well for kids and vegetarians which is a bonus for us

We went for lunch. The food is excellent, large portions always freshly cooked and hot. Always tasty. The only negative is the have started making coleslaw with red cabbage I think it looks like vomit on the plate and does'nt taste that nice, also the selection of what is in a salad is not that good too much lettuce. This is only a minor problem. The carvery at the weekend is always excellent, but you must book as it gets very busy.

This was my second time here,the first time a few years ago i was very dissapointed with my meal and would not go back, but decided today to give it another go. We had a table booked and the only disappointment was that we walked in and wondered about for about 5 mins expecting someone to offer to show us to our table,in the end we went to the bar and asked.we had more or less decided what we were going to have before we went in, but on going in noticed the carvery was on.......Mmmm not contest then so it was 4 carverys but my daughter decided to have the lamb shank as she had tried it last week,but she did not like the wine sauce it is cooked in, which is lovely,but there you go so she told the person who served us she wanted she lab shank but with a bowl of gravy instead of wine sauce they did it perfectly for her and the rest of us had the carvery which was just delishious, i did not eat a huge meal as i have just got over a bug and have not been eating well, but what i did eat i just loved, and i am sitting here now and i could eat it again now, especially the couliflower and cheese sauce,they sat us in a room next to the carvery which was lovely and only us there, so we did not feel we were disturbing othere people as we can get a bit noisy laughing etc, The staff were great, the food was great and yes i will be back and soon .

The selection of foods is good and the specials offer something different each time.Price is very reasonable and portion size is huge - I'm yet to finish a meal here.The atmosphere is fine, feels like any other country pub.Staff are friendly and helpful.

Hi, I am a regular visitor to this restaurant with my Husband and sometimes friends and family, we have always enjoyed a lovely Roast Dinner and had excellent service,but on the last two or three visits the standard have dropped dramatically. The carverywas still very good, but the service wasn't. My Family was left sitting at our tablefor simply ages before they took our empty plates away, in the end I had to ask someone to remove them, bearing in mind on that day Easter Sunday it was unusually very quiet and the young staff were just chatting by the kitchen entrance.I just felt since it's now under new management the standards have dropped and it needs addressing or else I possibly won't return there. Another issue I find whichneeds addressing are the toilets, I obviously can't comment on the Gents but the Ladies toilets need checking more often as they are constantly a mess in there with tissues all over the floor, and toilets are often blocked. I would say ideally it would be a good idea to pop in there through the day to check them.

Having eaten here for many years tonight's visit was something that I wish I'd not bothered to do. To summarise cold soup that had to be replaced, then cold veg with the main course so that had to be replaced and if that wasn't enough then found a stalk from the thyme that had been used in the steak and Guinness pie. To rub salt in the wound the waitress then openly admitted it should not have been there!! Go somewhere else to spend your hard earned money, please be warned.

Ate their on Saturday 26th March booked table in the restaurant the place was very bust (allays a good sign) i had the ale pie with veg and found it really filling, my wife had duck salad and really enjoyed the food

Just ate here and I'm very fussy and hard to please. ..after feeling disappointed eating at a couple of swindon's highly rated restaurants, the Sally Pussy did not fail. I had fish pie and veg and other half had turkey curry and it was very nice goof portions. Kids had burgers which is not hard to get wrong.. very friendly, good service and what we had was fresh cooked and quality...will definitely return soon

Popped in for a Sunday Lunch after a morning visiting Bath. The place was rammed, but got a table quickly, and my wife and I were soon enjoying a very tasty carvery meal. Masses of choice of veg. The staff all seemed a bit young and inexperienced to cope with the amount of customers present however.That said, it was a pleasant meal

We visited this restaurant yesterday night.The place is a bit hard to find if you don't familiar with the area in dark but after 2 minutes wandering we got there. The place is really welcoming, clean, definitely refurbished recently. The staff are really friendly and helpful, attentive. My huaband ordered a medium steak by mistake instead of medium to well done and one of the girls took is back to the kitchen..I got back my steak perfectly well done to my taste and they changed the chips to fresh and kept everything nice and hot. If we are this area again definitely will come back to Sally's.

Visited Saturday with the family around 5pm, service staff hanging around a corner with no friendly welcoming. Ordered a fillet steak med / rare and it turned up well done, sent it back, the staff then cut the middle and said its a little bit overdone on the outside but ok at the centre?? Unbelievable!Ordered pudding and again overdone (too long in the microwave)Shocked with what's happened to this place as I always remembered great service and really good quality food (only a few months ago).Sally Pusseys on par with two for one chains.... Really disappointed.

Before I start I would like to mention that this has been our favourite place for many years and have had many great meals and family gatherings here.Sadly this was our last ever visit today.awful service with worse food.Started with garlic bread -burnt to a crisp and took 35 mins to get to us.For mains we went simple and had baguettes and jacket spuds.after 1 hour 10 mins it came out to us.spuds freezing cold and baguettes very stale.Prices have gone up but this once great place has sadly gone very much downhill.

Been going here for years for a great value home cooked quality food. Visited last night and the food has gone up in price with less portions and less variety. The menu has changed and so has the service. The place was busy but think that has been built on previous owners great attention to detail and reputation. Won't be going back......

Excellent food and service, friendly staff. Well located for travellers on M4. The menu is extensive with specials.

Haven't been here since a disastrous Christmas meal many years ago. Often hear good things so gave it another go. We were a large group and were well catered for. Some of the senior staff are a little aloof, not really sure why. The waiting staff were helpful, friendly and efficient. We had a mix of the Carvery and food from the menu. Have to say for a pub setting I was very impressed. The Carvery was well enjoyed. The food from the menu was fab, lots of choice and the children's menu is one of the best I've seen. Lots of different choices for them including salads, steaks and burgers. Does get very busy so advisable to book. Will definitely be back for another try.

I visited the pub with my family at 5.30 on Saturday the12th of March where I was greeted by a lovely lady who helped with one of the push chairs sadly it all went down hill from there we asked for some seats for the kids was told we don't have any but may soon very dirty toilets no steak knife no mustard and tasteless food all round was always told this was a great place to eat but that is just not the case oh and bar staff very inexperienced and one rude would love the management to change my opinion if they think they can

Great pub for food with large car park and it needs it as its generally packed!Great service, food came out quickly, large portions of quality food, great prices, it is a solid performer and one I will revisit to for sure.

Stopped here with family on a Saturday lunchtime. Warm welcome as soon as we entered the pub and even though it was busy we got shown to a table straight away. Good range of food on the menu with a specials list and a selection of ales at the bar. When the food arrived we were shocked at how big the portions were, huge! We all enjoyed our choice and will definitely return but unless you have a big appetite give a starter a miss! Chunky chips were fantastic.

Frequently stop in here on our way to and from Swindon. Excellent range of meals and service is quick even during bury periods. Portion sizes are huge, sometimes a little overwhelming and I would actually prefer to see less on the plate. Meals are generally very good though occasionally bland. Red cabbage in the veg selection is delicious!

Have visited here a couple of times and will continue to return when I'm in the area. Nice outside seating area and offers a good choice of menu when dining there.

Food portions are huge! And really nice. Staff were accommodating, our order came out a little wrong but was rectified straight away. Will visit again.

Just off the M4 so easy and quick to get to for those traveling with plenty of parking. Friendly attentive staff in a modern looking pub and very clean. The place was not busy when we arrived but a few tables had reserve notices on them. It turned out they were not reserved, confusing? Not a large place so could fill up quickly, I think I saw outside space for those better days? The food was good, I had a burger and it was well presented and tasty with a good pile of chunky chips but loads of other choices on the menu. Looking across at other tables their choices looked good also.

Eaten here a few times at lunch. It's more lunchtime place than evening in my opinion. They do a good carvery on Sundays. They are professional but impersonal. Food is always reliable and served quickly. Good for families but not very intimate for couples.

We have stopped often at all times of the day and never had anything but wonderful fresh wholesome food.

My wife and I have on a number of occasions stopped at Sally Pussy's for lunch or dinner. Last Friday we had our young grandchildren with us and it was mid afternoon. The place was busy but as usual service was quick and welcoming. There is a good range of food on offer and the quality was once again excellent. The children's meals and our were substantial and I was asked if I wanted salad or vegetables with mine, I chose salad expecting a garnish. I received a crisp salad with home made coleslaw. We have never had anything but a quality meal whenever we have been and whatever time of day.