Sakura Indian Restaurant in Sutton

We had A takeaway last night from here for my birthday. Delivery was prompt but sadly the food was very poor . No taste distinction between dishes and the food was very greasy . Feel very let down .

Had a takeaway delivered via Deliveroo. All of the food was cold and had gone bad. Naan bread soggy. Pakoras were rock hard. Curries were watery and tasteless. Good job it wasn’t very expensive, but I guess you get what you pay for.

Had a great birthday their food was really good

Had a delivery last night,awful,the Keema Naan was small,and had no filling,i actually thought maybe they had sent plain by mistake.The Lamb Jalfrazi was in a red sauce like a Tikka masala,but with a couple of chillies put in,my partner said it was awful,and couldnt eat it.My son had the same dish and said it wasnt nice and had grizzle.My dish was a butter chicken type dish,wasnt nice,had a funny taste to the sauce.

Amazing food, amazing staff, couldn't do enough for us, definitely will be regulars. Can't wait to come back and not even left yet. Thank you 😊

Excellent food and drink. Dependable stalwart of the South London curry scene.

Food was fantastic, perfect Saturday night dinner if your local to Carshatlon Beeches. Id recommend the paneer and a rogan Josh

Brilliant food and service as ever. Such a cornerstone of the community

Fantastic food and very attentive staff , the shashlick was amazing, deffo will come back with friends

Attended Sakura' s Sunday Buffet (yesterday) for my Brother's 60th, He is a regular face, often attends with his family. This was my first experience, enjoyed my visit, plenty of food, good selection of choice, VERY GOOD VALUE friendly staff - would definitely recommend

Really nice chicken handi and lovely attentive staff. Would come again.

Food is excellent here I always get my takeaway from here but chose to eat in this time really good atmosphere and brilliant food

Very good food and, excellent service i recommend as the go to curry house

Delightful meal, absolutely exquisite taste!! Premium service aswell!!

Food: I've had many curries in my years but this was without any doubt at all the best I've ever had. The smoothness of flavours and spices is like nothing else. Simply superb. Service: Wonderful staff. Engaging, polite, lovely to speak to. Their service makes the meal. Atmosphere: Really relaxed place to spend a couple of hours and take in that wonderful food. Thanks so much everyone at Sakura - truly excellent all round ❤️

Saw mj food was 10/10 great customer service

Amazing night seeing The Real Micheal Jackson! Lovely food.

Thoroughly enjoyed Michael Jackson nite. Great entertainment and excellent food.

Amazing food and friendly staff

food is very average, the seekh kebab with mint yoghurt tasted very odd, and its not very spicy, all the dishes ive got taste pretty much the same e.g. the chicken madras and jalfrezi just watery curry no spice to it. would avoid

I highly recommend Sakura Indian Restaurant! Food, service and atmosphere is 5* What I like the most is you aren't rushed and turned out like a fast food restaurant, they give you plenty of time between courses and don't make you feel rushed

Ordered a takeaway from the restaurant and was very disappointed. The lamb madras was swimming in water… very bland. Unfortunately the restaurant was not of any help either when wanting to rectify the issue.

We went for the Sunday buffet with a few friends. Whilst the service was great the food was mediocre and only just warm , despite us being there early. It is a shame but I can understand why there were so few people there. Sorry but not for me

Lovely food and drinks. Will come back again

First time we have had an evening meal here, although we have had Sunday Lunch Buffet once before. The restaurant was extremely busy, which created a good atmosphere, the staff were very attentive, and the food was excellent 👌. To all the staff thank you and please maintain this standard!!! Will definitely be returning in the future😋 Gary (Carshalton on the hill)

Oh dear... I should have read the reviews. I had a hankering for Friday lunch curry while working at home so I ordered online. Two hours later I got the cold food delivered. The food tasted quite nice, it was just very late and almost cold. They clearly have some issues based on the other reviews I see here. I hope they are able to fix things and wish them all the best, but I won't be using their services again 🙏🏾

I have a similar experience to others, it would seem... Cold food delivered late after 2 hours. Try really need to get this sorted out. The food was OK once I'd microwaved it and put the cold soggy nan bread under the grill. To be fair, the delivery company gave me a refund so I wasn't out of pocket. I wish Sakura well but I won't be using their services again 🙏🏾

Kind staff, but it's the worst asian food we had in ages. It did not look fresh, too sugary and with very little meat inside the curry.

Lovely food, friendly staff, they were happy to support with any requests we had to make. I would recommend to try the pistachio kulfi, my fiancé said it was worth the meal price on its own! Will definitely be coming back soon.

Since our last visit things have not changed too much here. Whilst the staff are very friendly, helpful and accommodating, the food is rather below standard. The temperature of the food is rather low, despite being here practically at opening time. Selection is not vast either. The surroundings, decor and cleanliness is excellent however. Our visit this time was based on a teenager trying out Indian food for the first time, so for that purpose it was ideal. I find it a real shame that a restaurant that has good reviews doesn't keep up a similar standard of food when offering buffet food, which gives the wrong impression of what it can offer at other times?

lovely food, friendly staff, beautiful shop

Been coming here for years. Never disappointed. Food excellent. Service great. Atmosphere electric.

Hospitable staff and lovely food as always

We have had the best time, the food and service was amazing. A wonderful experience all round. Thank you all at Sakura x

Food Food cold was tasteless the chicken bits in the curry was not fresh and tasted like frozen was so dry was hard to swallow the sauces full of sugar very poor standard stay well clear

Food was delivered 35 minutes late, and the food was cold on arrival. Ordered poppadoms 67p, and I thought it would be a couple but no 1 poppadom for 67p if id known, i would have ordered more, but I'm glad i didn't as they were like rubber. Won't be going back there again.

We ordered for collection. We found the food to be competitively priced in line with other curry houses in the area. The Tikka Masala and Onion Bhaji’s were extremely tasty! Would definitely recommend.

I like a mild curry but have to agree with some previous reviews that the food is very bland with no depth of flavour. My dish had one chilli next to it but there was no heat at all.

Don’t go before 7.30 it’s dry however food is boss and service second to none

Great experience, easy booking service, excellent staff who were always there to take orders and help. Most importantly excellent food.

Food is lovely and so is staff. Would recommend for all.

Very quick and efficient service - quality food as well!

if i could give this a 0 for service i would, we booked to come here for our friends birthday and we were first told we could only have the set menu ( we had called 3 times to make sure we could have the normal a la carte menu as we were drinking too and wouldn’t be able to finish 3 courses ) he then told us if he was to give us the a la carte menu we would get charged £5 each on top ????? we then got our food, was probably the worst indian food i’ve ever had tasted too sweet to swallow and each dish tasted the exact same we then all had around 2 drinks with our meal and when the bill came i was charged £77 ?? I asked him why and how this was possible and he told me you have to just pay it, we calculated the bill and it should have been 30-35 each?? Staff were shocking and made awful comments all night, told us at the beginning to write a good review on here show them and get a feee shot (thank god i ignored them ) DON’T COME HERE!

Brilliant service! Great food! Will definitely return xx

Great food and amazing service!

Great food and excellent service! Highly recommend.

The food was really nice and tasty done the all you can eat on a Sunday, will definitely come back and the staff are really nice and friendly

Great food, lovely restaurant. Staff were helpful, nothing was too much trouble. Food came piping hot and very tasty and good portion sizes. Great selection of drinks too.

Just went here for my son's birthday and it was really nice, food was delicious and the atmosphere was relaxing

Food was amazing but service was a disgrace. Staff seemed yo take a dislike to us as soon as we arrived. Disappointing

Great restaurant, I’ve not been here for a couple of years and it’s had a refurb since. The atmosphere was great and the staff very polite and helpful in helping me choose something different to what I usually order. Drinks came very quickly and the food was piping hot and delicious, good potion size too. Lovely relaxed atmosphere would definitely come here again.

Staff are super friendly and food is lovely , service is great don’t have to wait too long for food , cocktails are amazing

Great night, highly recommend the food and the Michael Jackson tribute act, Rory was very energetic and fantastic entertainment. Supporting the Royal Marsden Cancer Charity, made a great night even better.

Rory Jackson tribute act was extremely entertaining, staff did very well to work around him, the only let down was the cheesecake was frozen, however a very good evening in aid of the Royal Marsden

Just been to the MJ tribute night in aid of the Royal Marsden, great entertainment, food and atmosphere and all for a great cause

Very pleasant atmosphere, friendly staff and greatly enjoyed the food, overall well done

Amazing food and great service! Highly recommend.

Really good quality fresh authentic food

Good food, happy times. I will be coming back again

Lovely food, lovely place. Would definitely recommend and will come back

No one enjoyed the food. Wouldn’t order from there again.

This was our first time here despite having lived in the area for 16 years and we absolutely loved this restaurant .staff are very accommodating and polite and the general decor and environment is quite plush but also welcoming. The food is very very good - I think we may have converted to here instead of our normal local curry restaurant! We had lamb chops to start followed by chicken shashlick and lamb Dansak accompanied with rice , paratha , tarka dal and it was very very good . Not over salted or over sweetened at all . Good value for money. We will return !

Everytime I order they delay the time at least once. However on this occasion it didn't arrive at all. It's a shame as I like their food but they are unreliable.

Great experience for my dad's birthday and friendly staff

Great food, service and friendly staff, would recommend

If I could give 8 stars I would.

Great service, hospitality and food. The best birthday music I’ve ever heard for a very special mate of mine

Average experience, the food was bland, and when asked to the waiter for some hot sauce, they hadn't. When you go to an Indian restaurant you want some kick, but there wasn't any. The waiters were basically absent, we had to ask twice to get the dirty plates removed, and we were the only customers (and after been there I see why). We won't come back.

Absolutely delicious food. Lamb tikka starter is banging and they even took the effort to make me a special off menu prawn dish which was incredible. Love this place c

Been coming to Sakura for years, never had a bad meal. Great service, great atmosphere and always a great curry. How do they make those Onion Bharji’s so good?

Awesome venue very close to our place, we came on Sunday for the all you can eat buffet. They have a good selection of food, from mild to hot, freshly cooked. The staff is kind and caring and the premises are neat and tidy. We'll definitely come back!

Really disappointed! Lamb bhuna was so bland, described as "packed with spicy flavours" but I couldn't find any flavour or spice, just a sea of oil. At least the lamb wasn't tough so a point redeemed. Saag aloo again had no taste, but also pretty oily. Best part of the meal was the tandoori chicken which actually had some flavour and was tender. Glad I got a discount code on deliveroo or I would have been very annoyed paying full price. What a shame, was hoping this would be a good local for the future.

Amazing experience friendly staff and delicious food

Lovely atmosphere, tasty food, good sevice, you just need to sort your toilets to get 10/10

For some reason today they were small supermarket prawns in a tasteless red sauce.. really disappointing for £15. The tandorrr king prawns are usually huge, blackened in the tandor oven, juicy and tasty with shell on tails, these weren't even grilled!

lovely curry couldn't fault it at all was spot on best I've curry I've had in long time fresh and big portions nice chunky meat 🌟🌟🌟🌟🌟

The order arrived without the pilau rice. I called the restaurant but was going to be at least 30mins to get the rice to me and was told to claim for a refund. But in addition to this, most of the food was just about luke warm or cold. Most of it had to be microwaved. It was not good today!

Best tandoori chicken and bunai in the world the staff are very welcoming and helpful very happy

Never had a problem with Sakura. Food arrived early, was very tasty and good portion sizes. Would use again and recommend.

Ordered at 1744. Said delivery expected 1850 to 1910. Called the restaurant at 1925 - said it would be another ten minutes. Delivered at 1943. Very unimpressed with the delivery time. Had to be reheated

Excellent service and food staff very professional . Restaurant clean tidy . No carpark but all good . Very good all round.

wrong and hopeless food delivered. spoiled my weekend lunch

Order placed mid afternoon for Saturday evening ASAP so approx 1820. Food arrived at 1950 although got an email saying despatched at 1821. Food was luke warm at best. Tried contacting the restaurant by phone and contact on website to no avail. Steer clear.

Food was lovely, tasty and plentiful. Things to consider, 1 Buffet price is different to what is advertised on website. 2, Lunch was ruined by a very large and extremely noisy party 20+. These should really have been seated in the conservatory on their own where they wouldn't have disturbed everyone else. 3. No coffee, hot chocolate, latte available 4. Toilets are in need of repair, shabby and door sticks.

The order was over 1 1/2 late. Ordered at 7.20 and arrived at 10pm. The service was poor. No one answers the phone to gain an update. Food was cold when arrived due to being so late. No helpful driver or restaurant

I placed my order around 19:45 and it is now 22:13 and it still has not arrived, even though the just eat app is saying enjoy your order. I and my daughter have both tried calling the restaurant MANY times but no answer. I have never had such poor service from this restaurant and I will never order from here again. I requested a full refund. thank you.

never turned up and won't answer the phone

this restaurant does not honour just eat stamps collected over the period. they cancel your orders when you redeem them

this restaurant does not honour just eat stamps collected over the period. they cancel your orders when you redeem them

this restaurant does not honour just eat stamps collected over the period. they cancel your orders when you redeem them

this restaurant does not honour just eat stamps collected over the period. they cancel your orders when you redeem them.

I placed my order around 19:45 and it is now 22:13 and it still has not arrived, even though the just eat app is saying enjoy your order. I and my daughter have both tried calling the restaurant MANY times but no answer. I have never had such poor service from this restaurant and I will never order from here again.

Ordered after moving and this was go-to, but having ordered at 6:30, it took 2 hours for the food to arrive even though we are less than 10 mins away. Rang the restaurant 10 Mins after the delivery window, and was told the food had just left the kitchen and would be 20 mins....I also watched the delivery driver walk along the road and past our house, even though we live on a main road and have had no issues with other deliveries. Very disappointed, and now typing this instead of eating what should of been a treat

Masala, rice, poppadoms and mushroom tasted excellent!! The condiments tasted awful. Diluted and with aftertaste of washing up liquid. Ended up in the bin

Food arrived 30 minutes earlier and estimate. Drive unable to read delivery instructions! Other than that food was good.

This has got to be the worst Indian restaurant I've ever been to. I've never tasted such a bad tikka masala in my life. The food is completely tasteless. Don't waste your money and time in this restaurant.

NB This contains my post to Tripadvisor, plus more commentary at the bottom. This was probably the most tasteless Indian meal that I have ever eaten! Completely bland, I even had to add salt, which is something I have NEVER done in any restaurant before! Starter was a very red coloured Tilapia, all food colouring, no spice whatsoever! Main was shai aubergine that tasted of sugar but nothing else. We ordered many side dishes, cauliflower (gobi), tarka Dahl (could not taste any garlic), bhindi, sag paneer, all had no spice not the slightest hint of coriander, cumin, mustard seed, curry leaf ABSOLUTELY NOTHING! Garlic naan & mushroom rice also dreadful greasy paratha. I will not be going again. Nb it seems there no Indian people eating in this restaurant... I wonder why? Above is what I put on Tripadvisor to which I will add that when enquiring if the management had changed because the food was very good a year or so before the pandemic, they said it has been in the same hands for 42 years and "next time" I should ask for the food to be made spicy! I pointed out that it is an Indian restaurant so I would expect to eat Indian food (it tasted more like boiled veg) and that I would not be returning, A great pity. Another friend had a very sugary chicken korma. If the staff know that some people want exceedingly bland food, a warning would have helped. For example a wonderful Thai restaurant in Hastings always asks, "Would you like it mild, medium or hot?" and if you say Hot, they ask "Is that English hot, or Thai Hot" At least that way the customer can tailor their food choice to something that suits their pallet.

Outstanding very good and tasty we are always coming here if we are decide to have a curry. Lemon gin and the beer are tasty the food is excellent. Great portion. So yeah definitely recommend

Food delicious with friendly staff and lovely service.

This was probably the most tasteless Indian meal that I have ever eaten! Completely bland, I even had to add salt, which is something I have NEVER done in any restaurant before! Starter was a very red Tilapia, all food colouring, no spice whatsoever! Main was shai aubergine that tasted of sugar but nothing else. We ordered many side dishes, cauliflower (gobi), tarka Dahl (could not taste any garlic), bhindi, sag paneer, all had no spice not the slightest hint of coriander, cumin, mustard seed, curry leaf ABSOLUTELY NOTHING! Garlic naan & mushroom rice also dreadful greasy paratha. I will not be going again. Nb it seems there no Indian people eating in this restaurant... I wonder why?