Royal India in Sutton

Booked a table to celebrate a birthday. Totally ruined by appalling service. Turned up in time 7pm - order taken. Poppadoms for the table arrived straight away. Then waited over 1.5 hours for our meal. It would appear priority is given to the non stop delivery people turning up or people who are known to the restaurant. We had to keep asking for our food. In the end some of my party had to leave as the children just couldn’t wait. Thank you Royal India for totally ruining my birthday! The manager couldn’t care less and just stood there on his phone whilst we were trying to talk to him. Tip - eat elsewhere.

Best curry we have had as a takeaway in 10+ years!! Tried loads and other rubbish. Spot on!!

Second time here. Not from London, but the Indian food in Canada doesn’t compare to this. Especially for the price. Our server was lovely, the food was delicious and well priced. byob is nice as well. Highly recommend!

Very tasty indeed. I will definitely be ordering again in the future.

Really lovely food! Very authentic and great staff! Thank you all 🙏🏼✨

Absolutely delicious food!!! Best take-away curry I've had in a very long time.

Had a lovely meal hear last night and the service and food was lovely I've been hear a lot of times and am always happy with the food.

food was great full of flavour and taste

Ordered takeaway - said would be 30 mins, however had to keep constantly chasing after an hour…just kept being told they were busy - when it did arrive the tarka dal was like water and not edible, plus the other dishes cold - won’t be ordering from here again in a hurry.

Absolutely gorgeous, will highly recommend!

This is the best curry around by far

Eat in ! Always fresh and one of the best curry houses around a real gem ! Take your own drink ! Very friendly

We love this place. Food is always good and quality is amazing. The ambiance of the restaurant is also quite fun and nice for groups. Highly recommend and their food selections are so wide, almost every regions food.

Wrong items sent and missing items. I ordered a chicken tikka masala and was sent a completely different curry - no idea what it was but extremely spicy which I couldn’t eat. Also didn’t receive the naan that we ordered.

Lovely taste…will definitely use again!

Six of us went for dinner last night and the food was fantastic. We had main courses with some side dishes rice and naans. I had chicken tikka with a madras sauce on the side and my wife had chicken tikka korai. The six of us tried each dishes and all of them were lovely. We also brought some nice wine and had a great evening.

Been waiting 2.5 hrs and still nothing. Called the restaurant and they said it’s left the restaurant that was 20 minutes ago and I live 5 minutes away!

We have been going most Friday nights for about 3 yrs now. The service is always very good, the staff are friendly and the food is consistenty excellent. They do not have a license to sell alcohol but Sainsbury is opposite to buy chilled wine or beer to take if wanted.

Lovely food with very friendly staff all reasonably priced you take your own alcohol which takes away a little bit of the magic involved in going out for a curry but overall a really nice place to have a meal a restaurant I would highly recommend.

Always manage to get a booking doesn't matter how busy they are and the food is excellent

Worst place ever to eat an Indians got food tasted like it was microwaved and it was cold curry was like hot water got a madras tasted like a pot noodle curry customer service absolutely disgusting guy was rude scratching his head and biting his nails over charged me for the food gave me wrong orders told them I’m allergic to nuts still gave me nuts all my family have thrown up wouldn’t recommend stay away

When the delivery time had passed we called them to find out where the food was and they said it was ready (getting cold) but there were no drivers to deliver it. Seems ordering from them on a weekend is not a good idea..

Very nice food and nice and warm, friendly delivery driver, have ordered in the past and will order again, thank you!

Easy to order. Arrived well packed. Great service

Great food as usual delivered early. Perfect. See you soon.

Better than the experience other day

Very disappointing recommended by friends, waiters not very attentive, or helpful, plus rude. Waited fair while before orders taken, starters come out wrong waited but no action from staff. Waited a long time for mains all just warm asked to reheat, asked three times for salads for the meals do not arrive, we had given up at this point, just paid and left, would not eat here again. They do loads of takeaways and appears they give priority to them, which should be the other way round in our option.

Great food, reasonable prices and good service

Very nice food. Would order again

Been here many times before & been meaning to write a review but after tonight’s visit I had to take the plunge, three of us went tonight, myself wife & youngest daughter, the food was amazing, freshly cooked with tasty ingredients. Started with popadoms & lovely fresh condiments, For mains we ordered a prawn jalfrezi, chicken tikka korai & a chicken bhuna, 2 vegetable rice, 1 crispy naan, sag aloo & onion bhajis, they all arrived freshly cooked, beautifully presented with a decorated assortment of fresh herbs & spices. The bill was £54 for without doubt the best Indian/curry I’ve had in a long time - it’s also bring your own alcohol for no extra corkage which is a bonus. Best Indian/curry house around here for miles.

A regular on eating in and moreso on take outs, flavours are always good, just would like more meat or fish in the dishes like of auld

Ordered a delivery an hour and a half ago. Constantly told 5 mins. As usual unable to hear what the staff are saying due to the back ground noise. No respect for long time customers. Finally told them to do one. Obviously don't need our business.

Excellent Thankyou. Our favourite take away. Always delicious 😋.

Ordered chicken meals might have well been vegetable dish no chicken small portions and forgot my drink will avoid this again

Dissapointed with the quality of food. I have never eaten such sugary matar paneer and stuffed paratha with no stuff inside.

Under par service this evening. Sorry! Chicken Tikka Masala missing and the other meals weren’t piping hot as they usually are. Used this restaurant for years . The phone messages were full so we were unable to contact you. I’ve requested a refund for the missing meal.

Very tasty best quality I've had and early.... merry Xmas lol

Best curry I've had in a long time at this price point. Four of us had a starter, 4 mains, 3 rice, Bombay aloo and paratha and 3 coffees afterwards and it was £20 per head inc tip! They don't have a licence so you can BYOB. I ordered a chicken madras but actually got a lamb madras in error. I'm normally reticent to order lamb dishes because they tend to be quite tough but this was very tender and absolutely delicious, in fact the madras flavour/heat was absolutely spot on and a delight for me. Everyone thoroughly enjoyed their food and agreed we will be returning in the near future. The brewed coffee was served with cream and brown sugar in a nice large cup and was a level above the normal instant coffee a lot of restaurants serve now.

Dined in with family . Great service and lovely food . Very attentive friendly staff . Food was out fast and really good food too .would definitely eat in there again .5 stars all the way .

Amazing food and large portions

I was staying in the area while on vacation and got take out - butter chicken and an appetizer - service was quick and very friendly. The butter chicken was delicious - fresh (not rubbery) with a great fragrant rice and perfect amount of spice. I was very surprised to have read the negative reviews afterwards but am grateful I didn't see them before or would've missed out on a great meal.

Good food as always however we were not impressed with the mushroom bhaji, made with tinned mushrooms tasted like water.

Took an hour and a half to arrive and only came after I called. Also there were missing items from the delivery

Delicious food. Best I’ve had in a while. Will definitely be ordering again.

If I could give you 0 stars I would. Chicken Korma was 5 pieces of chicken in a sweet coconut puree don't think any spice made it in to the recipe, couldn't eat it. Lamb Tikka masala 6 tiny bits of lamb....

Amazing food , fantastic staff, we have been going here for many years and have never been disappointed 😎

It is a bring your own place. It took them a while to serve a party of 13. It had the standard dishes.

Excellent food. Friendly staff. Very reasonable.

The food was amazing despite being a Monday, thank you. Would recommend if you’re looking for a good, authentic curry!

Best Indian in Worcester Park, highly recommended

Best takeaway. Delicious meal for two cost the same as fish and chips, which I now consider too expensive. Occasional treat and thoroughly enjoyed. Thankyou Royal India 🇮🇳

Ordered a take away last night and these nice people decided to change my order and we thoroughly enjoyed it.. although we would order again but all the dishes were named Marlon.. 10/10

Got a takeaway from the royal India in Worcester park Gave me a completely wrong order I’m allergic to fish got a fish starter And lots of items I didn’t order so put the meal straight in the bin I cycled there so didn’t check the bag until after 12 as I stopped to have a pint at the willow When I phoned the next day and complained they refused to give me a free curry or a refund So be aware folks there be dragons amongst us Shame as used to be a nice restaurant

The best Indian we have had in a while , highly recommend

Average taste as per Indian cuisine. Can improve in regards to the variety of menu items as most of all the curry's have same sweet-tomato taste which is a big NO for authentic Indian taste. Thumbs up for the Naans as they can customize them according to your choice. THEY DON'T SERVE ALCOHOL SO PLEASE BYOB (BRING YOUR OWN BOOZE)

Had a table booked for 7.30pm and its not the 1st time there was no table 4 us disgusting service and will not go there again rating 0

Great meal really good price brilliant service

Been using Royal India for over 10 years. Love the place, always good food 🤤

Still not had a bad curry from these guys and today was no different

Lovely food. The delivery driver was very friendly & polite 👍🏼

Great curry! New local favourite!

Only five pieces of chicken in two meals and late Disappointed

When it arrived, the food was very tasty. However, my order arrived almost a full hour late. The main course servings could have been better and I was surprised to find no sauce with the seekh kebab. The chapatis were also a bit stodgy, like they’d come out of the oven slightly too soon. I would recommend the restaurant for the food, but be prepared to wait quite a while for it to arrive.

We ordered a large order for 12 people. The food was hot and great. Nothing missing at all which is always a worry with a big order. Well done!

Absolutely poor! made an order at 6:15 pm on Friday for delivery, told 60-70 mins over 2 hours later and after 3 calls food finally arrived. Had been a customer for a long time and will now never use them again . Rude and no customer skills. 0* but have to give 1 as min

Nice sit in meal - curry, rice and bread all very good. Service fast and polite. Recommended!

It was late, although only the 2nd time!, this time it was not hot

Delivery takes ages. Avoid by any means. Food is good but it is not worth waiting 2 hours. Just find something else...

Food is always at least 30 minutes late and that after I call the restaurant. Will never order again

Go most Fridays. Great foot, great service and the waiters are very friendly. Would not go every week if it was not so good. Also great value for money.

One of the best in town. The kids are now into curry thanks to Royal India!

Great food, thier delivery is pants, especially on Saturday night. We just had a Just Eat delivery over half a half late, that’s on top of rather long estimated delivery time. Shame because it is rather good food.

Very nice, will definitely use again!

Food was very enjoyable and very good service

Food quality is good but restaurant did not pay attention to instructions. Asked that Special Nan should not contain meat/mince but request totally ignored. Delivery arrived 45 minutes after indicated delivery time. No complementary extras offer by competitors.

Shopped around for a number of years till I tried this place and have stayed with them ever since. Food is always good.

Food is very good, always tasty but could be bit more generous with meat, You can almost count the pieces.

Waited over two hours for a delivery! I called them to see where it was to be told a driver is on his way. To wait another 45 mins. I ended up driving to the shop to collect my own takeaway after three hours !!! I then asked for a refund which they refused! When we got the food it was very cold and we ordered spinach and potatoes to have just spinach!! I will not be ordering from here again. Terrible service and staff are very rude just laughed at the fact we waited three hours !!!

There's no excuse for giving such small amounts of meat when you're paying these prices. Three pieces of lamb in my Lamb Tikka Masala! Plenty of sauce though, that costs them little. Too much sugar in the sauce though, it was almost confectionary. Will I be going back again for more? Have a wild guess

Tasty lamb biriyanis, thank you

Great food…. Just never expect any free popadoms….. just the free salad. Every time

Really good again really can’t fault this place food excellent good value delivered on time can’t go wrong !

I have lived in Worcester Park for 24 years but never been to the Royal India before - I think because it is tucked away at the top of the high street. Now I have found it I will keep coming back. For a start, it smells really great when you go in. Also the decor and seating is good/comfortable and the staff are very welcoming. It doesn't have an alcohol licence, so it's a BYO but actually that means your meal is half the price. You can bring along whatever you like to drink and they will provide a glass (& ice) without charging corkage. The food was really great! We had 2 lovely curries and sides and naans and it was all delicious. The icing on the cake though, and I wish I could give a 6th star, was that I dropped my cloth face mask when I left, and wandered off home down the high street, stopping in at Sainsbury's Central for something. Imagine my surprise when a waiter from the restaurant found me in an aisle and gave me back my mask. Over and beyond customer service! 6 stars and we will be back!!

Food was great, and hot, delivery driver was present and cheerful. Yes I would recommend and will be ordering from them again soon

Very good food but never delivered on time.

Yet another lovely home delivered chicken tikka madras and zeera currys. As normal it arrived hot and very tasty. Delivered with a smile, highly recommended. 👍👌

First time I have ordered and impressed good value for money , food was delivered on time and was excellent. Will be using these guys again

Lovely food, ordered in advance earlier in the day, delivery time was excellent. Curries were delicious.

Best current I’ve had in a long time, Thanks

Delicious curries, still piping hot when delivered.

Good food, and staff were helpful in dietary requests. Would order again.

Very straightforward good food nice and hot

Nearly an hour late and an item wrong

Admittedly its Mothers day but only ordered from here for a keema curry. 2 phone calls to chase, order arrives 2 hours after placing and its a lamb curry. Not impressed.

Main curry dishes were absolutely awful Chicken in main and also starter, dry as a bone Lamb in main curry was like rocks and when you got in tasted out of date. Shocking. I’ve used this restaurant by name for sit in and takeaways for well over a decade. This is a shambles. ps for takeaway 0.6m so no excuses there.

Food is great but service suffers. Called the restaurant after waiting 20 min past delivery time and they did not care too much. 35 minutes past the delivery time the food arrived.

Very nice, excellent customer service, speciality curries are amazing

Fantastic food. Each dish has a delight to offer.

The order took 1 hr 45 minutes from first being ordered

1hr 45 wait for food. Not sure anyone would wait that long. Silly waiting times. Looks like we will be changing up ...