Saint Pauls House Restaurant in Birmingham

The people and staff are honestly lovely in here. Very professional and do their best.

Lovely hotel, great bar facility where prices are as expected but with added live music and great end to the night. Clean rooms

Service is absolutely appalling here. Be prepared for a long wait for drinks.

Excelente comida y servicio, esperamos volver pronto con la familia! ¡Las alitas de pollo y los tacos son para morir!

He visitado este pub muchas veces y siempre me pareció muy agradable, así que pensé en darle una oportunidad al asado del domingo, no debería haberme molestado. Dónde empezar con el servicio, pedimos bebidas, y después de 5 minutos pude ver mis bebidas sentadas en el bar. Varios miembros del personal pasaron junto a ellos y recogieron otras bebidas, mis bebidas permanecieron en la barra. Después de otros 5 minutos me las arreglé para llamar la atención de un servidor y les dije que mis bebidas estaban sentadas en la barra. Fueron al bar, y después de una conversación con el personal del bar, finalmente compraron las bebidas. "Ellos no tenían boleto" fue todo lo que dijeron, no hay disculpas, ah vale, va a ser uno de esos días. La comida salió, y para ser justos la comida estaba bien, no la mejor de todos pero está bien. Desafortunadamente, no se puede decir lo mismo del servicio, nadie nos preguntó si la comida estaba bien, nadie vino a ver si necesitábamos otra bebida, lo que hicimos, todos parecían estar caminando con la cabeza gacha, evitando el contacto, así que nos sentamos allí como fantasmas comiendo nuestra comida. Después de terminar la comida, y decidí irme a otro lugar a tomar otra copa, la siguiente misión era conseguir la cuenta, pero en nuestro estado fantasma esto estaba resultando difícil. Eventualmente logré llamar la atención de alguien mientras pasaban a mi lado, y le pedí la cuenta. No hay problema dijeron, pero como pueden adivinar, 5 minutos después, no llegó ninguna factura y la persona que dijo que traerían la factura había desaparecido. En este punto caminé hacia el punto de saludo del restaurante y le pedí la cuenta a un miembro del personal. Cuando lo compraron dijeron "no incluí un cargo por servicio porque no has tenido ningún servicio" Me pareció increíble, iba a rechazar cualquier cargo por servicio de todos modos, pero reconocer que sabían que nos había dado un servicio terrible, y arruinó la comida, sin ofrecer ninguna recompensa es más allá de lo creíble. De todos modos, votaré con los pies, y no volveré atrás, si decides ir tú mismo, buena suerte.

Durante mi reciente visita, Eleanor, la camarera, hizo la experiencia verdaderamente excepcional. Cuando la bebida de mi novio se derramó en el suelo y las cosas se pusieron un poco incómodas, Eleanor vino, tuvo una charla conmigo, y me puso a gusto en cuestión de minutos. Sabía que era un alma genuina. Ella era tan comprensiva y amable que solo quería ser servida por ella! La encantadora personalidad de Eleanor brillaba en cada interacción. Su capacidad para crear un ambiente amigable e inclusivo fue notable. Cada bebida que preparaba era elaborada con mimo y un toque personal, mostrando su pasión y pericia. La amabilidad excepcional de Eleanor y su naturaleza cálida la convierten en una camarera sobresaliente. Ella realmente mejora la experiencia y merece un aumento por su excelente servicio.

Servicio de locos. Personal miserable. Comida de un microondas. Avoid. No se recomienda. Decepcionante, solía ser mejor. El personal requiere un curso de servicio al cliente. Sonreír sería una primera lección siempre que

Nos alojamos una noche esta semana para el concierto de Foo Fighters. Hotel encantador, buena comida, personal servicial. En particular, gracias a Fiona en recepción del hotel por ayudarnos a superar una inquietud que teníamos con nuestra reserva a través de Booking.com. Recomendado.

My husband and I had a Sunday lunch which was delicious.I was absolutely gobsmacked when I asked for more gravy to be told that they charge for extra gravy! We had a tiny jug and was charged £1 It’s not the money! All the Sunday lunches I’ve been out for over the years.Not once have I been told we would have to pay for extra gravy! The waiter/waitress would always come out with an extra jug anyway! Unreal!!

A boutique hotel located at St Paul’s in central Birmingham. The room is okay size for one person, a bit small for two. The lift is out of order - not really convenient for people travelling with luggage. There’s no breakfast and no room service. Location is poor, as I had to walk 10min to get to the nearest grocery store and restaurant options are quite limited.

Beautiful boutique hotel, rooms were bright and spacious. Bar and restaurant area were great, food was absolutely delicious and it was all very reasonably priced too. Highly recommend

Walking back to our hotel we decided due to the lovely warm weather to have a drink sat outside this very magnificent hotel! I have also stopped here but today a drink was welcome. Place was buzzing, staff friendly, drink quenched our thirst.

Such a lovely place to have a drink or something to eat.

£21.50 parking ! Then you have to download App to pay that I was told could be done anytime by Reception. Did next morning to pay but site now wont let me put yesterdays date range in £100 fine to contest now. Not good service at all. Wont be coming back

I live locally and I’m always really torn with St Paul’s. On the one hand it’s a lovely bar/restaurant. The drinks are a little expensive but nothing you wouldn’t expect. They often have great live music on which is nice in the evening alongside a drink. However, the music is far too loud. I can see on some of the other reviews people have said the same, but nothing seems to change. It’s so loud you can’t barely hear each other speak and it does ruin the atmosphere and turn it into more of a bar/club vibe. Secondly, the food. It’s terrible. I went for a bottomless brunch and the service and food was a shambles (although the staff are lovely, I’d say there are just too few of them). I’m not a fussy eater but the food was rank and it’s definitely put me off eating here. This was a few months ago though, so it might have been a one off. Wouldn’t go back for anything other than a drink though.

Celebrated a 40th birthday, used their private room. Service and food were great. As a wheelchair user I found the entrance and exit tricky. They have brilliant double doors but up a slight curb. I found more confidence getting out the chair and stepping up and down. So something to keep in mind for those with more pronounced mobility issues.

I was staying for 2 nights and advised the staff on day 1 but was told to tell the morning staff as i didn't want to swap rooms. I went down in the morning to be advised i should have said the previous day to which i advised i had so they made me check out and put all my things back in my car to later get back and find i had been given the same room. I also had a hair dryer brake on my which was scary as it got so hot so went to reception and advised i had to be out for a meeting in 10 mins and the lady went and served a gentleman behind me and he apologised to me as i was left stood there with wet hair and she advised 'I will deal with her after' then continued to check the gentleman out. She finally went and found me a hair dryer but i was then 5 mins late to leave. The hotel bar staff were great and the hotel was clean just a shame about the service at the hotel reception

What a disappointment. After a lovely visit a few years ago, I was very much looking forward to visiting with two friends and making a really nice evening of enjoying good food, wine and great company. Definitely not the case on this visit. As soon as we entered and stood at the Host station to be seated for our reservation, we were ignored by several passing members of staff. We had to stop one in their tracks to acknowledge and seat us and they looked put out that we had asked. Sat at a table that was so wobbly our drinks kept moving, with music too loud that we had to talk loudly over it, our server brought us our drinks and took our food order and once delivered that was the last time we saw them. They didn’t check on our food, and they didn’t come back to take another drinks order. One of us had an empty glass for the entirety of the meal and us other two sipped so slowly as we knew we had no chance of getting another. Unfortunately my friend and I had the Seabass and the entire meal was so over-salted you couldn’t taste anything else. But we were that hungry and with no server around to flag it, I ate mine and my friend ate half of hers. When the server finally came to clear the table, I did say that as I had eaten it, I wasn’t complaining but just wanted to let them know if they were serving it to anyone else to let them know it was really salty. The server said he wouldn’t discount it as I had eaten it – I hadn’t asked for it to be discounted – but I did say that no server had stopped by the table for me to flag the meal to them. He said he would talk to the manager and when he came back he said he had discounted the food by 20% which was unexpected and I thanked him for that. Once we had requested the bill, only then did we have a server come over to ask if we wanted dessert….. which by this stage was a definite no. But what really really annoyed me was not the disappointing food but the absolute audacity of adding a service charge of 10% without disclosing this to us and the fact that all they had done was taken an order and brought the food to the table - wow servers, that’s your job to do that! It was laughable that the server appeared shocked when I asked them to take the charge off! Also they charged us more for our meals than the price that was on the menu…but was so fed up at this stage we didn’t say anything more and just wanted to leave – our visit was done in less than an hour so definitely not the lovely relaxing evening catching up with friends I had imagined. Worse restaurant visit I have had anywhere in a really long time. PS – please sort your filthy toilets out, you’re a restaurant, have some standards thanks PPS – stop sneaking service charges onto bills, it’s not the UK custom for obligatory tipping. I’ll tip at my own discretion thank you which will be for excellent service, which couldnt have been further from that on this occasion.

Disappointing quality of food. I had the bruschetta to start which was gluten free but the bread wasn’t even warmed. Then a limited main course option. I had the vegan red Thai curry which was butternut squash, sweet potato with cheap rice. Just disappointing overall.

Bottomless brunch was booked for a Christmas get together, but it was the worst bottomless brunch we’ve had and we’ve done a hell of a lot! Our brunch started at 4, we were seated around 4:30 & our first drink was served after 5pm. The ‘bottomless’ drinks were pure syrup and not alcaholic at all. Not the place to go if you want to feel like youv had a drink. We drank a fair bit and didn’t feel slightly bit tipsy. Poor alcahol, watered down and just syrup in drinks. Food choices for brunch were poor. An arrabiata pasta was served without any choice of beef/chicken!? Just a bowl in carbs. Overall a poor experience. Just avoid!

splendid coffee with a superb view topped off by outstanding service from our waiter Ben, can’t wait to come here again for dinner sometime! :D

We arrived a little earlier than our booking & front of house Olivia was amazing & was able to seat us. Initially the service was so attentive & awesome however once there was an influx of customers & bridal showers it went downhill. We had the bottomless lunch (starter & main) which was amazing & all going so well until they advised us they had ran out of Pinot Grigio (I mean really this was the prime wine available on the bottomless lunch) A waitress (with no knowledge of wines) advised the replacement was Chardonnay & then asked if I ‘wanted to spice it up with lemonade’ (are you for real!!) I Managed to locate a waiter who knew a little about wine who advised they had ‘managed’ to locate 1/2 bottle of Pinot. This is a prime city centre restaurant that offers bottomless lunch & the run outof the prime wine they have to offer..poor planning! the main roast dinner was delicious, whilst we allowed our dinner to digest our plan was to browse over the dessert menu.. this didn’t materialise .. the baby shower tables appeared to take priority.. we were never offer a dessert menu or coffee. When we asked for the bill a service £8.95 was added. Left quite dissatisfied

Booked bottomless brunch with a friend. Beautiful looking building but that’s about all that was good. Duck salad starter, both had the same and one was a smaller portion compared to the other. Tried a bit but it was so salty. Sent it back. Was then asked if we wanted our mains yet, asked what they were doing with the starter and the waitress (who lacked any real enthusiasm for the job), informed me that the chef said I’d eaten too much for them to do anything. Main came (burger), was quite dry and definitely tasted more shop bought than made in house, chips were fab. The other staff were friendlier and a general interest. They replaced starter with pudding. It was ok. It was such a shame and if they are to compete with other brunches in Birmingham, they need to engage better with customers and serve better food. Shame as I expected more.

The perfect place to have a catch-up. Relaxing atmosphere. Excellent service ( thank you Wiktor ) and really good food.

It’s always a pleasure to visit a restaurant where food and service are such you feel you must return soon; as the experience was well worth the expense. Can’t fault anything about our recent lunch here, the food was excellent and the level of courtesy shown during service was exceptional. Special mention for Ben who was so attentive and even rushed to open the door for my wife (who walks with a stick) even though it was obvious he was on his lunch break! Outstanding service. Thank you for making it a memorable lunch.

My favourite place to go for a brunch! The staff are fantastic, the food is delicious and other guests are lovely & polite. 10/10 from me. I’ve been multiple times and I can’t fault it

When in Florence go to Trattoria Enzo & Piero for the Bistecca alla Fiorentina and when you are in Birmingham go for the Bottomless Sunday lunch at St Pauls House and in either case you will get great Italian service if Davida is looking after you in Brum! Went with the chaps for lunch which was fabulous - had a range of starters - the bonbons were very good and mother and BIL agreed, the terrine and salmon went to him and sister - all very well received! Mains saw beef and chicken with all the accompaniments nicely roasted veg and of course fluffy Yorkshires... And to finish (and in-keeping with the Italian theme!) we created out own Neapolitan ice cream - chocolate, strawberry and vanilla! Service was superb throughout - we were looked after by Davida who made us very welcome and treated mom like royalty - perfecto! After the bottomless we stayed on - sitting out in the (brief) spell of sunshine and back in the lounge for another couple of 'cheers' where Wally took up the baton of looking after us perfectly for the evening! A great place to spend a long leisurely Sunday afternoon - food, drinks and above all else service that can't be beaten! Looking forward to the next visit already - ciao for now!

Went for breakfast and to watch the coronation. Server unhelpful and unsmiling. You could tell that they were a person who enjoyed using the word no and maintaining a deadpan expression. Not one smile. After they eventually took our order They even got that wrong! I asked for the one television and a giant screen in another part of the lounge showing the coronation be accompanied with sound, reply, no not company policy. Asked for a drink, no again as the bar did not open till 11. You could tell they were enjoying themselves with the negative responses. After the order arrived, I decided to ask for the duty manager. If I had closed my eyes I would have been convinced that I was speaking to the same person. Unsmiling, unconcerned and uninterested best describes their response to the concerns. I made the comment that staff spent most of time chatting amongst themselves. To which their reply was, " well the staff are allowed to chat amongst themselves"! No apology and no offer to correct the order. They said even when the football is being shown sound is not allowed. For goodness sake this was a coronation! A once in a lifetime event! These two individuals should not be working in hospitality. Place was deserted that says a lot!

I used to visit this place regularly until an altercation with a "valued member of staff" I started going back after almost a year and after a few weeks a lady who said she was the manager (never come across her in 4 years!) told me I'm no longer welcome, without any reason. Could it be because the "valued member of staff" was worried I might expose their scam?

The food was ok. I visited with one other person but I was disappointed by two things. - Went to order a meal for two at the bar (no one else was waiting). The person behind the bar made eye contact with me initially then totally ignored me saying nothing even though I was looking to get his attention to order. I find that to be extremely rude. I’m pretty sure the person was a manager. - after waiting a few minutes, the waitress came behind the bar to take my order. After paying my bill, she asked me if I wanted a receipt which I declined. I questioned the total price after paying as it seemed a little more expensive than what I expected from the menu, I asked if a service charge was added to the bill, she confirm it was. How can you automatically add a service charge without telling the person especially where there were only two people eating? The only interaction I had with the server was when the food was brought to our table.

We had a wonderful long lunch for our sisters birthday, the food was delicious as was the wine What made our visit were the very attentive staff, and Perry in particular was just fabulous. He made sure we had a really special lunch and nothing was too much trouble. Thank you Perry and team 💕

I booked the conservatory area for a retirement party and from the start it was clear that I had made the right decision. Leonie was helpful, easy to chat to and gave excellent recommendations for food and drink. Because of train strikes the original date had to be moved - this was handled by Leonie with a smile and full understanding. On the evening I arrived to find the room all laid out and ready, even though it was probably -2c outside it was warm inside. Everything on the night went smoothly, the food delicious and plentiful. The staff were smiling and helpful at all times. Would I recommend/ come again? Definitely

Starter was good but ordered sea bass for main course. Had two extremely thin, small pieces of fish on top of far too much peppers/onions/veg, swimming in a thin soup. Was not worth £20 at all. Complained to waiter who stated he would arrange a...

Good breakfast and we had dinner our first night which was very good. There is a choice of breakfast and the full English is very nice.

....St Pauls House Restaurant! We did the rounds in Brum meeting Kong (fifty years after the original!) and the Bull from the Games in a gloriously sunny Birmingham before meeting at St Pauls House for their bottomless Sunday Lunch with the family! This is absolutely...

A spacious bar, a manager who cares, reasonable pricing for a hotel bar and a lovely location just 5 min walk from city centre.

Had an absolutely lovely time at St Paul’s. Megan our server was amazing and made my birthday feel really special. Cannot fault her service at all - top quality customer service and I’ll definitely be back. She delivered quality and made the day perfect.

Megan! Has made today’s celebrations next level!!! she has be very attentive! Made our friends birthday a really enjoyable experience! And has gone above and beyond, throughout the whole of our dining experience! Deffo will be back because of her!

Booked St Pauls house for my Dad's birthday dinner after lots of raving recommendations, and was utterly disappointed! First I booked the party for 4 people (well over a month in advance), but when more family members could attend I e-mailed to change it to...

Went for lunch on a Saturday and had a table booked. Staff were not very welcoming or friendly which was a shame. It was very quiet but the staff did not seem happy. Food was nice and tried a cocktail was really good. Nice decor.

We have visited here before for a pre Jam House dinner, we did the same again last week with some friends and they were as impressed with this place as we were! We were very well looked after by our server Irine, not sure how...

My partner booked us an early valentines dinner. We took advantage of the £30, 2 hour bottomless drinks option. We arrived at the restaurant on time and on entering introduced ourselves at the bar. The staff member said he would go and find someone to...

Sunday roast good although potatoes were burnt, had to request replacement. Deserts were edible but mediocre The restaurant was not busy but the service was slow and lacked attention to detail. On paying, there was also a mix up on bill.

We joined friends for a bottomless brunch, not quite sure what to expect but wonderfully surprised. The three course meal was great and the drink flowed freely. Service was outstanding and nothing was too much trouble for them. Very relaxed atmosphere and outstanding value.

We went with friends to enjoy a meal and night out. The service staff were fantastic service with a great smile but the food what a Disappointed!!!! My burger arrives absolutely stone cold in the middle I pointed it out to the waitress who looked...

My partner and I booked in for brunch with my parents. We arrived and the staff acted as if they had never heard of brunch and were not even sure where we could sit. We took a seat only to realise the seat had big...

Family visit for bottomless Sunday lunch today & enjoyed a great experience. Table, food, service, clientele all was excellent. We were looked after by Charlie, she was marvelous, nothing was to much trouble. Big thanks to Charlie & Rebecca. Will certainly visit again & would...

Eaten here a few times and it's always been okay, but came this evening to try out the new menu, and - not that it was bad before - it was notably improved. We had the sharing steak, and it was perfectly done, and cut...

A truly beautiful Sunday roast. We are always on the hunt for a great Sunday roast spot and we have certainly stumbled upon a winner at Saint Paul’s house. The beef was flavoursome and beautifully tender. Hailing from Yorkshire, Yorkshire puddings are something that I...

Club sandwich with chips in the conservatory filled a gap in pleasant surroundings. Staff on hand and efficient. Not bad at all.

Went here for the first family get together in a while, the first for months in fact as things have been a bit peculiar over the past year or so! So on August bank holiday Sunday, the heating on and the first mince pies purchased...

Had a very nice few hours here for a family catch up. Relaxed and professional staff with no masks that made me feel like I was going for a meal and not an operation! We had not booked but they still found us a table....

Nice varied menu with good food and excellent service but all detracted by the unnecessarily loud music. The waitress could barely hear us to take our order and we struggled to hold a conversation. I appreciate its half bar/half restaurant but the management really need...

Always loved this place and our lunch today was really nice. Chicken katsu burger and the chicken supreme were faultless. We had 2 infants with us aswell and staff were great at accommodating our needs. The only thing I feel I need to point out...

Attended for a colleague's 40th birthday lunch and couldn't fault it. Food was excellent and service was very quick - we used the app and no hassle at all. Yes, there is not heating and it was chilly but expected given the need for ventilation....

I had a wonderful bottomless roast here for my birthday. Drinks selection was excellent and food was great. Many thanks to wonderful Tom, our waiter, who worked very hard and kept up with our endless drinks requests. He made a big difference to the evening...

We visited Saint Paul's House for a drink on a Tuesday afternoon for a drink, we sat in the terrace which is really nice. The drinks are decent priced for the location worth a visit if you're in the Jewelry Quarter.