Based on 63 opinions finded in 1 websites
Based on 63 opinions finded in 1 websites
Nº 2437 in 3395 in Cornwall, Isles of Scilly
Nº 722 of 983 British in Cornwall, Isles of Scilly
Opinions
Called in for a breakfast with family after a week in Cornwall on the Lizard. No cooked food, no breakfast just plastic wrapped Paninis heated up by polite and attentive staff. C,Mon Sainburys you can do better than this.
George Eno . 2021-11-20
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Large car park. You find most things you expect to find in a sainsbury's. Very handy when away on holiday in Helston.
Oladob1 . 2020-07-12
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Good choice of groceries, clothes and other goods. Very friendly helpful staff. The coffee shop is very nice with a good choice of options and clean loos.
814Glenn . 2019-10-16
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We visited the restaurant Sainsbury’s in Helston whilst shopping and selected two meals; a large breakfast and baked potato with Tuna & sweetcorn. Including a pot of tea and a pot of fruit tea the whole bill was only £12.45- excellent value for money and the portions were large so no chance of going hungry 😋. This is the second time we have visited in the last month and we will definitely visit again- it’s great when you are out and about and want food without paying the earth.
amsingleton1659 . 2019-09-23
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We are not Sainsbury shoppers, its not convenient at home. But we enjoyed this store as a change, finding things not seen commonly though in some departments, the range was limited. My wife liked to clothing where she found some bargains and we even bought replacement phones, not a usual holiday shopping item. Recommended are the made to order pizzas. Loads of parking, easy to find. There is also a café but we never tried it
rodburris . 2019-09-23
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Whilst visiting the supermarket, hunger pangs struck and so we visited the in house cafe. After ordering our food and collecting our beverages, we went to a table and waited for our food. After a short wait the food was delivered. I had ordered a big breakfast and the plate was loaded with two hash browns, two fried eggs,two sausages, two rashers of bacon, two slices of french toast, baked beans, a sliced tomato, a large flat mushroom - all for £6 - great value for money. The other food order was a large baked potato and filling and this was equally good value. Accepting that this is a supermarket cafe, the staff were friendly and courteous and the food and drink was wholesome and good value and definitely worth considering when you are in a hurry and need a good meal. My only comment was that I’d requested fish and chips however due to its popularity they has run out - my substitute meal was as it turned out a great choice.
amsingleton1659 . 2019-08-19
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We stopped for coffee and to shop for a few items After we called for fuel cheapest around at £1.25.9 for diesel but long ques
valerieb324 . 2019-08-11
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Called here several times on holiday for fuel and shopping Ideally situated on the main road to the lizard point but the down side is access is via two close together roundabouts With long waiting at busy times shopping is good and well stocked the fuel is fantastically cheep I bought diesal at £125.9 at home the cheapest is ?1.29/1.32
brianbaconheanor2017 . 2019-08-08
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We visited for lunch and wished we hadn’t bothered. There were hardly any sandwiches in the chiller cabinet or anything else. The man serving was off hand and rude and said go and get a sandwich from the shop kiosk. The quiche and salad meal was unavailable with potatoes as advertised so chips were offered begrudgingly. These did not arrive with the meal. I asked for fresh milk with the tea and was told to get it myself from the jug (which was empty). The whole experience was upsetting and unnecessary. This member of staff obviously doesn’t care about the customer or offering a good service. This isn’t the first time I have experienced poor service in the Helston cafe and the don’t care culture. I shan’t visit again under any circumstances. Try Sainsbury’s cafe in Truro - so much better.
MichaelE455 . 2019-05-08
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Often call into the Saisbury Cafe in Helston for a drink or snack. Generally staff are very friendly and helpful, always an exception wherever you go. Food is normally very good and arrives quite quickly. They serve good Coffee and other drinks as well. Only downside with this cafe is how long you have to wait to place your order, today two people in front of me walked out because of the time waiting. Main problem being, only one member of staff at the counter who has to take the orders, money and change, then has to make the drinks as well. This leads to a build up in the queue. Also today, board up on the wall advertising Easter roasts, ordered two roast meals and paid. Then a staff member came out of the kitchen and told the lady on the till we are not doing the roasts today. Given a refund then ordered lasagne, paid for this and again lady from the kitchen, sorry we have run out. Ended up with jacket potato, luckily they had these. Reorganisation required, at least another staff member out front so one can take money and orders with the other making drinks. Also better system to be put in place so the person taking orders k owe when something is not being cooked or has run out. This will negate the need to do refunds, which also speeds things up.
Steve E . 2019-04-03
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Had breakfast here twice and an evening meal, in the the two days we wre staying in Cornwall. Good choice of food and reasonably priced. Staff all very friendly.
Ann M . 2019-03-29
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We used to visit here a lot and ended up avoiding the place as the wait for food (breakfast early) was always ages but this last 6 months the service has improved vastly. Food is delivered quickly, with a friendly smile and I am made to feel welcome. Well cooked and fairly priced I recommend this cafe. They also do lovely cheese scones.
2lemonlover . 2019-02-16
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Nearly always have a bit of a wait to get served, don't know why but there always seems to be just one person at the counter who takes your order. Takes payment and then makes whatever drink you order. This tends to cause a queue of people waiting to be served. I don't know why this store can't have one person taking orders and another making the drinks. This would speed things up for customers.
Steve E . 2019-01-15
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We decided to pop in here for a cheap and cheerful breakfast for two, simply because we couldn’t be bothered to cook. It was fairly priced for the satisfactory food, the hot breakfast did taste nice and it took away the bother of me having to cook. Unfortunately most of the tables were dirty and we had to use napkins to clean ourselves, we were warned there would be a 15 minute wait for food but it come out 25 minutes late. Some others had complained and were were offered a free hot drink but we weren’t offered a refill on our coffees, we also ordered two pastry’s to eat whilst we waited and one of them was stale, they didn’t ask “is everything ok” when they come to give us our breakfast and just left our empty cups and half empty (stale pastry) smaller plates on the table. Lastly my husband ordered extra mushrooms and hash brown and his breakfast had no hash brown what so ever, checked the receipt and we did pay for it. Staff were friendly and probably just short staffed on this particular day but I wouldn’t come back.
EMHJX . 2018-09-30
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Went here on a wet day to have some breakfast. The quality of the food wasn't so good and served half cold. If you need to eat head to the lizard regent cafe
Steve O . 2018-09-19
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Yet again we used this as an alternative to eating within Flambards. Its only about a 5 min level walk and the choice of food is much better and the prices much lower
GusHon . 2018-08-29
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Pretty good Supermarket cafe. Plenty of choice of food and beverages. Not too crowded considering it was summer holidays.
814Glenn . 2018-08-27
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Visited for breakfast. We were warned there would be a 20 minute wait which we thought was ok . After 40 minutes we asked a waitress to check on our order and were told it was just being dished up. After another 15 minutes my husband told staff to cancel the order and asked for a refund which we were given. We were offered free drinks whilst we waited but this is not good enough. Very poor and we will not return.
Elahew . 2018-08-24
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I honestly wouldnt waste your money eating here! Poor food, poor service! I try to find a positive in every review however I cannot find a single good thing to say
krev66 . 2018-06-02
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A quick big breakfast in here....mmmm....not great but do able... just,lovely waitress though very pleasant and helpful,i think Sainsbury`s are falling behind in the breakfast stakes.
joannemillest16 . 2018-05-24
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Have eaten at other Sainsbury`s café`s and this one was no different. good service and food to match at a reasonable price. Not the biggest of car parks out front , so don't know how busy it gets in the summer.
henlowboy . 2018-04-27
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Come here for breakfast when staying at the Premier Inn, Helston. Good selection, but the best is the porridge with berries, coffee's good too.
MrsPT572 . 2018-02-13
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Sainsbury’s cafes often surprise at the quality of the food they offer for very competitive prices.
508robm . 2017-12-29
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As a rule I wouldn't normally class a supermarket as depressing but this helston store is just that, the staff on the tills are polite enough.
djmarmite2017 . 2017-11-23
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Popped in for a quick bite whilst doing the big shop. Went for the brunch which had was excellent value for money. My wife had fish and chips which also was very good. Service was fast and friendly, the cafe was very busy and we were told that it could be up to 20 minutes. But the food was served within 15. The food was piping hot and the waitress couldn't have been more helpful checking that everything was OK.
salfordlad-66 . 2017-11-14
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Had a business meeting in the cafe and it I was ideal. Good quality coffee and the staff were friendly and welcoming.
Kevin W . 2017-10-22
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Sorry, nice staff, but i wore my down jacket all tbe time i was there! So cold, apparently issues with the heating. Most uncomfortable, sadly here for a meeting so could not escape.
Gelert88 . 2017-10-18
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This is a typical supermarket café, basic tables and chairs. You line up to place your orders and collect your drinks at the end of the counter. If you have ordered hot food, this is cooked and bought out to you when done. Have never had any problem with any food I have purchased. ( Now I have said that, next time I visit will probably be terrible)
Steve E . 2017-10-15
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This is the ideal place to get your weeks shopping for your vacation. Plenty of food choice and a comprehensive...
Phil B . 2017-09-29
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Good option for supplies whilst on holiday in the area, usual Sainsbury's fare, good cafe and breakfast was ok. Car...
chandler_alan . 2017-08-18
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Food cheap and cheerful staff friendly great if out shopping, clean ,food hot, and quick service not chocolate wonderful
Wendy K . 2017-08-11
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La comida aquí es mucho más barato que en el parque y está a sólo 5 minutos a pie, así que vale la pena el esfuerzo
GusHon . 2017-07-26
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Breakfasts we tried were of good quality and well priced, staff were courteous and friendly, restaurant was kept clean and tidy.
Mike G . 2017-04-19
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We stay at the Premier Inn but come to Sainsbury for breakfast as it is good value. The staff are friendly and was great seeing management clearing tables when the restaurant was busy.
AngelJulie . 2017-04-17
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We popped into Sainsbury's for a quick bite to eat, asked the man at the counter how long it would be. His answer was "no longer than 10,minutes." 30minutes later I was getting twitchy that we'd miss our bus, fortunately we had JUST enough time to very quickly eat out dinner...that really wasn't the best...before having to leave to catch the bus. I really wouldn't bother next time.
Abbie310 . 2017-04-07
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The Steak pie is very nice and the restaurant is also a nice restaurant. The only problem is is that it overlooks the car park but what do you expect from a supermarket! Nice cafe.
Areviewer24 . 2017-04-02
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A great breakfast to be had in here I was able to mix it up a bit as I am not a fan of some aspects of a cooked breakfast I found the food hot and of a good quality
Glenn R . 2016-12-15
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Sainsbury's is a big superstore and when they say superstore they mean super! It has everything you need including extras! The cafe is very nice too with nice cake and nice Steak pies.
Areviewer24 . 2016-12-14
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The Big Breakfast is good value and the filter coffee is among the best I've tasted. The staff are nice and you can also watch the helicopters at Culdrose through the window.
Mick E . 2016-11-21
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Just come back from a week near Helston and sorry to say our experience oh the helston store / cafe was not as perfect as some of the reviews . We shopped there every day for the week and decided to have lunch there on the 12th . There was one person in front of us at the checkout when they had a problem trying to accept payment , there were four assistant fiddling with the till and we stood there for 20 mins before we walked out , none of the four girls offered an explanation or apology . Also when we went to the cheese counter another day we could not find any Stilton and asked the assistant who pointed to a piece of Danish Blue and said "That's Stilton " WHATT ?
Harry B . 2016-09-20
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The food served in the cafe is not only delicious, but is great value for money as the portion sizes are huge! We eat there regularly and have never been able to fault it.
MegsJ_123 . 2016-08-20
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This is just another Supermarket,so why am I doing this...well the Cafe is spotless,the staff are as good as it gets and their breakfast is very good value. If it was not for the fact that these out of town places are gradually killing off most small towns I would give it 4*.
RoyL65 . 2016-08-17
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Like any other super market, everything we needed was available and even when asked member of staff they were very willing to help. Toilets were clean. Cafe looked clean and food smelt good although the I didn't eat there
Chelsie S . 2016-08-06
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i like it here, i like their food in the cafe, especially the chicken tikka massala yummy. They got good selection of clothes for Adults & Children. The store always looks clean. The staff r nice and helpfull if ur stuck & don't know where somwthing is.
Bex25796 . 2016-07-12
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Decided to have a snack in the restaurant whilst we were shopping. In the end my wife and I ordered fish and chips, all food is cooked to order so be prepared for a wait if they are busy.However when our food arrived, it was worth the wait, our meals were piping hot and good flavour. Staff were also helpful and attentive.
Steve E . 2016-07-10
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The thing that never fails to impress is the outstanding level of courtesy and efficiency of the cafe staff. They have to work hard but are always cheerful and helpful. Have only had breakfasts there (we attend every morning when staying at the Premier Inn) but they're invariably nicely cooked and quickly produced.Look forward to returning when we visit the area.Thank you staff!
kestanandw . 2016-07-05
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Fabulous store with curtious staff , lots to choose from, plus you always bump into friends , for a quick chat and catch up , perhaps over tea in there friendly Resturant
Leonard W . 2016-07-02
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Great place to have snack ....pleasant venue.Lovely selection of fresh cakes and snacks. Reasonably priced . Friendly ,helpful Staff
Lesleybeads . 2016-05-26
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Nice Sainsbury's, most times, good size and quiet most of the time apart from close to closing Sunday afternoons at 4pm.
drjasonclark . 2016-05-14
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Very handy situation near Helston and Culdrose - as you have to pass it in and out the Lizard - so pop in on the way out or back for some treats I say
Keith_Wilson919 . 2016-04-22
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A lovely supermarket with a bit of everything . Lovely cafe and nice n clean , Toilets were nice n clean too
Lynda B . 2016-04-08
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We had lunch here whilst visiting Flambards Theme Park just a short walk away and it offered good food at a fraction of the price of the equivalent within the park; well worth the little effort involved. Both the food and service was good in a clean environment with friendly helpful staff.
GusHon . 2016-03-26
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Good little cafe lovely cooked breakfast and really good value. Downside the view isn't great as you are overlooking the car park but other than that can't really fault it
Cornish164 . 2016-03-24
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I have used Sainsburys restaurant a few times mainly due to timings and nothing else available in the immediate vicinity. The problem is that on most occasions the tables are not getting cleaned, you have to clean them yourself. When the rubbish is cleaned away by a member of staff they seldom use any cleaner on the tables or even wipe the tables, so you sit at a table with mess from the previous customers. There should be one member of staff continually cleaning tables etc, whilst another delivers food. Because they tend to do everything, no one seems to have responsibility for any particular job so things get missed. Secret shoppers need to sit in the restaurant and watch what is actually happening.
happilyretired_12 . 2016-01-08
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Considering how much your paying for a full breakfast, you get a substantial meal, table service and have the option of cake for pud!! The staff are friendly, polite and very helpful! The foods lovely, too!
MrsLumley . 2016-01-01
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Normally easy to find a table, food is cooked to order so sometimes you have quite a wait if the restaurant is busy. Had to wait 20 minutes for my fish and chips but good portion and quite hot when it finally arrived. Typical supermarket restaurant serving no frills food.
Steve E . 2015-12-29
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Called here as we left porthlevern after a weeks holiday, nearly 300 mile to drive so needed sustenance!Breakfast serving had finished ( my usual) so decided to try the Megabrunch - well prepared & @ a fiver you can't go wrong!
GRAHAM H . 2015-11-08
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Had the all day breakfast for £5, good value: 2 eggs, 2 sausage, tender bacon, beans, a huge portobello mushroom and chips all served on a hot plate. The lady who took our order couldn't have been nicer and the young man who brought us the food was charming! A much better experience here than Penzance store but sadly no sea view here!
Carol H . 2015-11-05
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Came for a quick lunch today with my step son. I have to say the food isn't of a bad quality and the price is amazingly reasonable. I enjoyed my jacket potato and my son loved his HUGE fish and chips.All of this with drinks for just under £11.Helen was the young lady that waited in us and nothing was too much trouble for her. She showed me where I could find things and when I asked for more milk for my tea not only did she say it wasn't a problem she went and got it for me. She really is a credit. So thank you.Yes it is a supermarket cafe. No its not gonna win any cusine awards but it does the job and they should be proud of their staff and product
DJProperJob . 2015-09-27
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Have eaten here a couple of times, sometimes it's good, have always enjoyed the vegi breakgasy and some times not so good - portion sizes for some meals are on the small side, my husband commented that our children's meals were bigger than his!!
Lucy I . 2015-09-21
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Popped in here for a quick bite to eat after visiting Flambards. ..It was a bit mixed, the mega bunch was superb as was the curry, the lasagne was also passable. ..however my lads pie mash and peas were awful...the mash was I think microwaved smash and the pie very bland..also one meal came out later than the others...They did however give us free drinks to compensate. .the staff were very friendly. ..
Goldmaxx . 2015-09-01
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Pretty high standard of food and plenty of it. Prices are reasonable and always plenty of seats. Tables are clean and not sticky like some other basic restaurants, will visit again.
nick c . 2015-09-01
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Excellent petrol prices, the cheapest in the area in fact, plus free car parking plus you could buy sandwiches and or picnic goodies if you don't want to eat in the theme park eateries.
Amanda H . 2015-08-25
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We visit this restaurant on a couple of occasion's for breakfast selection was good food was freshly cooked staff were pleasent but on one visit the lady who's name I can't recall got the order wrong but was soon put right no hassle would visit again value for money average for this type of food would recommend
Joe B . 2015-07-21
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We thought the standard was quite high with friendly staff and a wide variety to choose from on the menu at a competitive price. Clean and spacious with good service. We rated it highly enough to visit twice during our week's holiday.
Busychick1 . 2015-06-26
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We stopped for an ice cream while on the search for our car keys which we lost on the beach!! 🤦🏽♀️ The rum and raisin ice cream was AMAZING and no complaints from the kids and hubby with their choices! The lovely gent who served us got his wife Zara to help us with locating the keys which luckily where found and left at the RLNI across but was closed, she managed to find someone who got the keys So thank you so much for your help lovely people and for the ice creams! 🥰 wishing you all the best x
301 Opinions
Been coming here for many years, it is an absolute joy every time we come for a meal. Today me and my mother came for afternoon tea and everything was delicious and delectable, as it always is. The service is absolutely flawless, all the staff are exceptional and extremely welcoming, especially the manager. Would recommend to anyone who is looking for a perfect meal out.
409 Opinions
Beautiful building. Amanda the barmaid/waitress was very helpful and friendly. My family had the ham egg and chips, which was outstanding. I had fish and chips, the fish was delicious and fresh. The puddings were sinful and beautifully made.
32 Opinions
I will start by saying the restaurant did reduce our bill and throw in a few free extras but we were very surprised by the quality and portioning of the food. At the time the cafe was very quiet but the staff seemed a little bit chaotic. Orders not being put through properly, items missed off and not knowing what beer they had available. A couple of us ordered the chicken burger (£13) and my son had the kids version (£8.50) but his came with chips. I was pretty shocked when we both received exactly the same sized portion. A small bun, 1/2 a small chicken fillet and one piece of lettuce, not exactly worth £13. The staff did even comment that they there was an issue but still felt it was fine to serve and just expect people to pay. The pizzas were but ok but again surprised when we we charged £3 for 2-3 sliced olives as an extra. We've eaten at many other places up and down the coast and based on our experience we would not return.