Based on 196 opinions finded in 1 websites
Based on 196 opinions finded in 1 websites
Nº 242 in 759 in Isle of Wight
Nº 61 of 222 British in Isle of Wight
Opinions
First time in the cafe. Good service and reasonable prices. Undercooked bacon, tomatoes and mushrooms but eatable. Would certainly return.
David B . 2024-09-03
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I went sailing around the Solent and stopped at Cowes Marina for the night. In the morning at 07:00, I had breakfast at this place. The person who cooked it was also the one who brought it to my table. The food was great! Interestingly, the same person who cooked and served it also cleared my table. Meanwhile, the guy who seemed to be the boss, along with another young lad, was playing on their phones. 😂 however the food was really good, thanks chef.
Mark . 2024-08-29
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Found this gem today. What a gem. A child with ARFID, a Coeliac hubby, both catered for with ease. They really could not be more accommodating. Fabulous fresh delicious food and service with a smile. Just fab
Nicola W . 2024-08-24
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Popped in for lunch with my hubby and 2 children. Friendly staff greeted us as we went in. Lovely atmosphere. Food was delicious, will definitely return and highly recommend.
Tracey C . 2024-08-18
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Had a great welcome was seated right away great choice on the menu when food come out was hot and tasty well worth the money it’s really hard for small business right new and se need to support them place was really clean and friendly will definitely be back
James P . 2024-08-18
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Simple cafe offering a range of breakfasts and simple lunches. Enjoyed my breakfast which was generally well prepared. Fried eggs a little overdone for my taste but great toast, tomatoes, mushrooms etc. Coffee was standard more than artisanal. Service was polite and accommodating. Superb location close to Marina. Would happily return.
Thomas_and_Sarah . 2024-06-09
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Lovely food, welcoming staff. The homemade soup was delicious (chicken and leek)! Good location- loved the singing chef!
Pioneer22395525356 . 2024-05-31
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Our breakfast ‘go to’ every morning of our 4 night stay; welcoming staff and freshly cooked breakfast was excellent value for money as cooked to order. A choice of breakfasts to accommodate all appetites including vegetarian and vegan. Flat white coffee and a pot of earl grey tea was swiftly served upon our arrival each morning; very enjoyable.
4407KR . 2024-04-05
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Stopped for some lunch, had bacon baguette, chip n coffees. This is a small cozy, family run café. You can swap things around. I like strong coffee and this was perfect. Nice friendly atmosphere. Recommended
Branko V . 2024-03-22
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Un petit café typique, un service agréable et souriant. Ici on est aux petits soins pour vous et le large choix de breakfast saura vous ravir ! Pancakes, scones, English breakfast ou BLT II y en a pour tous les goûts ! Nous y allons tous les matins !
Sarah C . 2024-03-01
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It was getting near to 2.00 p.m. but I was allowed to order a light bite, which arrived quickly. A very tasty panini - the salad was a cut above the average, and lots of subtle tastes within what, on paper, would have been very ordinary. Service was friendly and helpful, the atosphere was good. I had avoided this place before as I thought it was called "Snails" which I found offputtting. Now I am on the right track and I hope to be back. I hadn't realised the cafe started to pack up from 2.00 pm. - the owner assured me I did not need to hurry, but as he said this several times I wondered if it was a very tactful way of asking me to get a move on!
hwylasbri . 2023-09-18
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On a day trip to the island I was fortunate enough to choose Sails for my breakfast. Top quality ingredients. Delicious local sausages and bacon and a perfectly cooked egg. Friendly and quick service. The only reason there was anything left on my plate when I left was because I was full. Highly recommend this establishment.
colina354 . 2023-08-23
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We went for breakfast, 4 of us, we had 4 coffee, 2 beans on toast, 1 portion of sausage and bacon, 1 full English ( and 1 portion of hashbrowns that we never got it on the table ) 50£
black w . 2023-07-26
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Excellent cafe in cowes high street. Freshly cooked tasty food. We had a lovely breakfast of a bacon sandwich for me snd a sausage baguette for my husband. This was rendered more impressive as was midday and other local places had stopped serving breakfasts. We will be going back and will be a first choice for breakfast.
Pippasmum_12 . 2023-07-17
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Good food, in a small busy cafe in Cowes High Street . Slightly higher costs than expected . Owner brought in Costco bacon, Sainsbury milk and bread while we was there, so food stock standard , nothing local and higher quality .
Sparcs07 . 2023-06-10
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Lovely cafe. We visited for breakfast and called ahead to reserve a table for 6. Staff were fantastic, plenty of choice and food was great. Would recommend.
G4694SBandrewc . 2023-05-29
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Lovely little cafe in Cowes! Great breakfast, had the full English and pancakes, they were delicious! lovely staff would definitely recommend and go back!
5mith11 . 2023-05-12
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Waiting for the RedJet dropped in here for a cuppa and something hot and tasty... chose a sausage sandwich and glad I did as it has to have been one of the tastiest in my 50 plus years. Not the cheapest, but worth paying for quality.
Y2171SKpaulm . 2023-02-26
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Come out of the yacht haven and saw full tables so we walked up had a nice welcome and was told there are busy so my be a bit of a wait but would get the food out as soon at possible, was a welcome change for a restaurant to be up front about the waiting time ms not just sitting everyone down. Food was great and the sausages were amazing we even ordered our lunch to take away. The place was clean looked very well kept updated. We will be back.
James P . 2022-10-11
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Went here for breakfast as it always looked busy, now realise that was because Costa was closed. Toast arrived 5 minutes before actual breakfast so was stone cold. Bacon was undercooked and eggs were burnt on the bottom. Ordered coke and had to ask for it after meal was finally delivered as they had forgotten. Whole cafe is dirty including sticky tables and needs a deep clean especially the window which had dead flies and cobwebs. Not. Great look when eating. Expensive for what you get.
Sammy09London . 2022-10-08
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Such an unpretentious little cafe with staff that run their heart out to please you. Compare this cafe with the Ketch Rigger in Hamble Point that does beans on toast for £8 and here you get the full Monty for 9.50!Speaks volumes.. If in Cowes and you fancy a hearty breakfast, head for this place. But, get there early because not only do you need to beat the boaty people in pink shorts or people all wearing the same clothes with logos on you also need to beat the down to earth people living in the real world to get a table.
BlightyEngland . 2022-09-18
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Great little place for breakfast, right in the centre of town. Friendly service, fast delivery to table. Recommend the back and egg sandwich with added mushrooms, but there's a hundred combinations to choose from. Pretty small, so get there early to avoid the most popular times, and probably hard to accommodate a large group.
Redfred320 . 2022-08-29
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Overcooked egg, cold baked beans, limp hash browns. The pancakes were stodgy and the accompanying streaky was deep-fried and rock hard. Only saving grace was the atmosphere and friendly service.
spoiltbrat69 . 2022-08-19
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We had a decent breakfast here. Although the food wasn’t spectacular it was good and the staff were friendly and helpful.
NatTrem . 2022-08-14
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Meet friends here for breakfast, excellent menu, as well as excellent service. Order taken quickly, by friendly staff. Food choice is great and you can vary the options too. Great choice of beverages including bubble tea. Would definitely recommend this lovely little cafe.
PeterG1769 . 2022-08-06
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Here for a daytrip during Cowes week having lunch at this cafe. We ordered an all day breakfast and a tuna baguette with tea/ coffee. The portions were large and my wife couldn't finish the cooked breakfast. Great service and helpful staff. Who could want...
U1063FQchrisb . 2022-08-02
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Great choice of food - all day breakfasts, including vegetarian and vegan, brunches, light bites, sandwiches, panini, baked potato. Plus numerous coffees and teas, scones and cakes. The young man who served us was pleasant and friendly, and we enjoyed our brunch sitting outside. Decent...
Mauriceb17 . 2022-06-20
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I did think that poached eggs on toast, accompanied by a hash browns, was fairly straight forward. Oh, and cappu. Alas I was wrong. The poached eggs were undercooked on luke warm toast. The hash brown were equally undercooked and anaemic. The cappu was far...
colins276 . 2022-05-21
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It has been taken over since I last Come here.but now it's got even better such a great size breakfast and friendly staff.if coming to the isle of the Wight and what a great breakfast this is the place to come.i give it a massive...
Southguy8 . 2022-05-17
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A nice little cafe with some outside seating as well as indoor seating. Great pancakes. Friendly and quick service.
Gypsy008 . 2022-05-09
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Very friendly ,clean well decorated cafe in the town of Cowes The menu had a great choice breakfast , brunch , homemade cakes, sandwiches , jacket potatoes with fillings Opens from 7.30am which was amazing . will definitely go again and try out more on...
pamshaz . 2022-03-21
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My wife and I stumbled upon this unpretentious lovely cafe. We had wonderful soup served with home baked bread. Served by friendly staff who clearly put love into their food and their service. Thank you very much indeed!
steveHender . 2022-03-03
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I had lunch here today with my wife. A great menu, with plenty of choice. The food was really good, and fairly priced. Really good, friendly service. Can't fault it!
njbarnes . 2022-01-29
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Incredibly friendly coffee / breakfast stop off. Great service and lovely coffee. Look like they'd do a mean bacon sandwich but maybe next time, I will return!
rossmP1492ZG . 2022-01-26
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Called in on Saturday morning before setting off for Hamble. We ordered the High Tide breakfast which came quickly and was cooked very well with the sausage being particularly tasty. We received promt, friendly service throughout and will visit again. As someone else has mentioned...
413nickd . 2022-01-14
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Went here while on a trip to cowes really nice fresh food. Extremely friendly staff and a cosy atmosphere. Prices were really good considering your in cowes
matney1974 . 2021-10-27
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Nice staff but breakfast could have been hotter. The sausages and bacon needed more cooking and colour . Bit off putting Blinding coffee
Iowtraveller1 . 2021-10-24
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Luke warm food nothing really cooked that great .. All abit hit and miss Cold bacon and beans Tea and coffee was ok staff were nice Shane really as had been looking for a good breakfast
pdonna133 . 2021-10-14
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Just had a smashingly great breakfast. Chef came over to take our order and was nice and polite. The lady that served us was amazing with our little one. Wish we were staying longer on IOW as we'd make this our regular cafe.
georgekG7387UE . 2021-10-05
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I remember Sails as having decent quality ingredients and a nice cooked breakfast. Last year I had a takeaway from here just after it had been taken over by new management and I remember being disappointed at the time, the food was not cooked as...
becka259 . 2021-09-25
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Visited on Saturday, rude Manager, poor coffee, will never go back. Constantly complained about shortage of staff but was unable to lighten up and was really discouraging.
Susan H . 2021-09-13
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Top breakfast. No nonsense Café, best breakfast I have had for years. Fresh ingredients. Owner is straight talking! Will be back!
Nigel R . 2021-09-11
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It was ok but the table didn’t feel clean, the cup that came with my pot of tea had tea stains in it . The children’s breakfast was poor value for the size
morgantravella . 2021-07-24
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I absolutely love this place and it is normally my go to place for a sandwich takeaway. Okay so today it was busy and there was an approximate 20 minute delay on food. Totally acceptable except today I waited over 25 minutes and was late getting back to work. I had to enquire about the order twice. When it did arrive the order was wrong and it was cold. Very much an after thought. All in all very disappointing and not the usual service that I have
Josie001 . 2021-07-23
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We had breakfast here which was excellent value for money. The food was of really good quality, the vanilla milkshake in particular was fantastic. The staff were also really friendly which was nice. It was really busy when we were there and we were lucky to get a table outside (indoor seating was available). There were also some very tempting looking brownies and blondies, however unfortunately we didn’t have space to fit them in this time. Overall, a lovely place to enjoy breakfast - we would definitely return (hopefully with room for a blondie next time!).
Daydream56055807582 . 2021-07-22
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We didn't rate this place at all. The table was sticky when we sat down (although the waiter did wipe it), both of our mugs had dirty finger prints on the handles, and when my breakfast arrived, the waiter's filthy looking tea towel was practically in my poached egg. The food tasted OK but the apparent lack of hygiene made it a very uncomfortable experience.
D9708RUhannahd . 2021-07-15
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The best place we went to on the Isle of Wight for cake. The brownies and blondies were up there with the best I’ve had (abs I’ve tried a lot haha). Really friendly owner and nice staff so I would highly recommend you make a visit here!
LouiseGaleMrsG . 2021-07-13
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Great, friendly service, nice owners and good, well cooked food. The staff couldn't do enough for us, and the cakes you sell are the best we've had, especially the brownies. Thank you.
Odw2015 . 2021-07-09
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Had the Sails cooked breakfast (large one). Beautifully cooked using great ingredients and at £8.50, thought it was worth every penny. Wish I had somewhere local to me, that did a breakfast that good.
JamesB4332 . 2021-07-09
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We wanted a light brunch/lunch and this was perfect. The food was tasty and served quickly. There was a nice atmosphere eating outside with the high street bustle. The two waiters who served us were very friendly and it was them who made the experience for us. Thanks!
jessicaduke . 2021-07-09
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Excellent food, we enjoyed a lovely cooked breakfast here. Staff were great too! They serve hot drinks, milkshakes as well as cooked breakfast and pastries! Definitely stop by if you’re in the area.
ryanmorris97 . 2021-06-30
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Had a wonderful lunch here on the last day of our holiday. A nice selection of cooked food and sandwiches. I had the all day breakfast (the biggest one!!) and it was fantastic, we also had a panini that was well filled and massive. Chocolate bar milkshakes are some of the best we’ve ever had.
Boney1971 . 2021-06-30
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The cafe looked lovely at first glance. Then it felt like the place was a bit chaotic with chairs and tables being thrown about when being cleaned, someone shouting at the staff from the till so it was clearly a stressful day for them, it didn’t make the best atmosphere. It also would be good to have a properly barista trained staff Member which would make the experience nicer as all the coffees seemed to be the same. However, the food was nice and the coffee tasted nice. The staff were nice. Just seemed a bit chaotic.
Nataliegoesplaces . 2021-06-27
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Small but cosy. Friendly staff - great for breakfast , coffee stop or lunch. Fish finger baguette and cheese paninis were fab. Reasonably priced. Do stop and support them as they are trying to keep going post pandemic.
Michelle275 . 2021-06-21
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Really great food, well presented and fab customer service. Everyone is really friendly and welcoming. Highly recommend. 5 stars ⭐️
329sophief . 2021-06-08
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Sat outside, lad took drinks orders and said he would come back for food orders which was fine. Approached to be told kitchen shuts at 3pm.Vanilla latte came was told sorry my hand slipped and to much vanilla went in so might be a bit sweet. Pot of tea came with old tea drips still down it, also the cup had lipstick on. (Thinking of infection control with corona virus etc) took cup back and was given one with tea ring still inside. Felt very rushed, clearing away tables and chairs around us whilst we were still eating.Sandwich came with big hand print on it where it had been pushed down, inside of Sandwich falling out.Bits and bobs being removed from table whilst still eating.Overall an uncomfortable experience.
sarah19852005 . 2021-06-04
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Lovely cooked breakfast, particularly want to mention the veggie one! Very friendly and attentive staff, good coffee.
C2338GAjulias . 2021-06-02
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Lovely little cafe and great for breakfast. The only minor issues were the cheap orange juice from concentrate (they were happy for us to bring our own which was good) and the fact that you could not substitute foods in the breakfast menu - usually you can swap out something you don’t like for something that you do like at no extra cost but sadly not here.
Jonathanhb . 2020-12-13
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Re-visited Sails today as I have always found it to be an excellent stop for breakfast. Wasn’t disappointed excellent breakfast including the mug of tea.lThe only thing that could be improved is the toast, it is too thin. To accompany a wonderful brekkie you need a decent piece of hot toast
Josie001 . 2020-12-12
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Nice place to stop for a coffee, went there several times during our seven day holiday, very enjoyable and lovely people - lovely
Lincoln1950 . 2020-10-19
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Small lovely café. Greeted by a lovely young lady who showed me to a table. The other two ladies there also greeted me with a hello. Ordered and food came within 5 mons. Excellent breakfast and value for money. Lovely warm and friendly staff. Will tell others who are visiting Cowes that this is a must place to eat. Well done ladies under the current situation you have done Cowes well and deserve to do well.
Jeanette H . 2020-09-13
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Captain's breakfasts were good, very tasty sausage and bacon. Would have been 5 stars but the toast was burnt and black specks on the fried eggs. Still good value and good service though. They were very busy too.
LBCee . 2020-09-12
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A few of us cycle around the Isle of Wight, and needed some decent fuelling before the ride. Sails have a super, simple and tasty veggie breakfast. Tested it twice and it didn't disappoint.
MaraRafiki . 2020-09-07
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We visited this great cafe, by chance on a day visit to our favourite island.In view of the current Covid-19 guidelines they have cracked it and despite all that's happened they still offer a fantastic breakfast and great sandwich. The Service is great and the staff are friendly and welcoming.
julesofchichester . 2020-09-06
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We called into Sails Cafe this morning and had two Captains breakfasts. It came with good coffee and toast and marmalade. The produce in the cooked breakfast was high quality and tasty (the nicest bacon I have had in a long time).The staff were lovely and friendly and thoroughly cleaned the tables and seating areas as customers left.Highly recommended.
dianel46 . 2020-09-04
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Fantastic breakfast! Excellent service! Absolutely recommend! Staff were so helpful and happy to re-jig the tables to accommodate our group of 5. The Captains full breakfast was beautifully cooked and very generous and the local sausages were superb. Poached eggs were perfectly cooked with the avo on toast. Good value.
LAH2012SW1 . 2020-08-20
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This is a gem of a cafe! Quality food cooked fresh and reasonably priced. Staff very polite and helpful. Never miss visiting for a bite to eat when we are down .
mandyo821 . 2020-08-13
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Excellent breakfast with local produce. Best breakfast in Cowes. Very friendly service.highly recommend.
hardfatharry . 2020-07-23
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Popped in here a couple of times during our stay. Nice welcome, clean, food very good and reasonable prices. Would certainly recommend Sails. Thanks
110ilovegolf . 2020-02-17
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Excellent breakfast and reasonable prices, friendly staff. Ambience was nice and comfortable, I would recommend this for a bite to eat.
Mark L . 2020-01-10
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Very nice little cafe, excellent & substantial vegetarian breakfast which came with coffee & toast. Reasonably priced - £7, & served quickly. Seemed to be used by locals & tourists, highly recommended 😀
cazzaco . 2019-12-02
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Wonderful service, great food, very clean kitchen, thank you very much! I would definitely come again.
Katiesewell1975 . 2019-10-09
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Breakfast in Cowes - first challenge find somewhere open at 08:20! Coffee superb, as was service (Lucy?).I had sailor breakfast - essentially a full English but not greasy. Poached egg very nice, brown toast decent. My wife's poached eggs on toast excellent.Good luck guys.
mhharvey . 2019-09-26
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This place is the best place for a fried breakfast on the island. I would ignore that last negative comment as I've never had that trouble and the staff there are very polite and friendly. I will defentley be going back again before my holiday has finished. Plus that other person has hardly done any reviews. Trust me this is the best fried breakfast on the isle of wight. If feeling very hungry try going for the big breakfast.
davidRustington . 2019-09-20
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We are in West Cowes for a weekend away for my mother’s 60th birthday and noticed the positive reviews online for food and service, so thought this was a great venue to enjoy her birthday breakfast. We walked in and asked for a table of 4 and were rudely told that they were booked out and ignored after that. We left very disappointed at he poor service/attitude. Please consider how you treat guests no matter whether there are available tables, especially as we are here for a few days and would likely have come back.
maccairvine . 2019-09-15
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A small cafe serving a good seletion of tasty food - the veggie breakfast was particularly good -and with friendly staff.
240sandyt . 2019-08-17
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WOW what an amazing little cafe. Small but the food and service was quality. Bacon baguettes with salad and crisps. They served various other items from full breakfasts, baguettes etc. Tables had a map covering and the cafe was tasteful decorated. If you are in Cowes and a table is available I highly recommended here!! We even found room for cake and pancakes!!
StuartD919 . 2019-08-14
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Here’s a nice place. Friendly, good value and generous portions of food from a well thought out menu. Need I say more.
nickrashtead . 2019-08-12
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Visited on Saturday after boating over from mainland . A great place for breakfast. Really nice quality full English freshly prepared with toast and drink . Friendly professional staff . Nice clean environment to eat. Quite small though so may have to wait as popular . Well recommended
KevinB607 . 2019-06-26
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We had a lovely visit to Sails cafe for Saturday brunch. The service was amazing, we were greeted as soon as we walked in the door and continually checked upon to see how we were going. After a short wait, our delicious food was brought out to us. Large portions, great presentation and wonderful tasting food. Couldn’t recommend this cafe more, 10/10.
chloelouisel97 . 2019-06-16
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What a welcome to the Island. After a very early start this morning I went to Sails Cafe for my breakfast and I have to say that I wasn't disappointed. The decor is of a high standard and as for the Sailors Breakfast it was excellent. You could tell that this was local produce and not something mass produced on your plate. It is the best back bacon I have tasted for such a long time and what made it even better, Black Pudding was on the menu and well thank you from someone who loves this breakfast offering.
Josie001 . 2019-06-06
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Had an awesome, high quality Full English Breakfast, served by a great team and at a very responsible price. Many Thanks, see you again soon......
Bryn_IOW . 2019-05-11
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Really enjoyed our breakfast at Sails Cafe - it was freshly cooked, piping hot and incredible value. With friendly and attentive service too you can't really go wrong if you want a tasty start to your day.
CTID73 . 2019-04-21
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We had breakfast here whilst in cowes. We were in a rush so were in at 8am but we were served quickly and enjoyed great food served with no fuss and to a great standard. The food was very good and was great value. A great place for breakfast in cowes
NeilJ-HongKong . 2019-04-17
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Lovely breakfast ....served by friendly staff. Sails is always clean and welcoming. Breakfast at Sails is what Sundays are for.... See you again soon x
TWoodford . 2019-04-07
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This is without doubt the best breakfast we have had in a cafe on the Island. We found
KatmanIOW . 2019-04-06
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Was a great breakfast i went large.the staff were very friendly and made you feel welcome.this is a must if you like a good fried breakfast.i defentley will be back keep up the great work guys.
davidRustington . 2019-03-20
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We ate breakfast here for the first time yesterday and it was the best one we've had anywhere locally. Generous portions cooked to perfection by friendly staff. Our dog was warmly welcomed with his own bowl of chopped sausage and wants to return soon...as do we!
restricted19 . 2019-03-15
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I visited this cafe about a year ago and found that it was fine. However recently, the restaurant put an offer on TPIW and the breakfast was delicious. Locally sourced produce, cooked to perfection. So much so that I have been back a couple more times over the last few weeks.
scudzebear . 2019-03-11
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Called here last year and was very impressed so called in again! The staff were a young boy and girl and they were absolutely delightful. The food was excellent and the coffee was also - good strength. The decor is nice and fresh and simple. I heard a few people ask for adjustments to the menu and the response was yes certainly. That is great service and done with a smile. So nice to go to a small independent and be trated well. Good to see it open in winter. So much of Cowes is closed. Loved it will visit again on my next break to the south
. 2019-03-03
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My friend and I always come to Sails when we have our little get together.
. 2019-02-23
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Came here with my 10 year old niece today, she had a ‘little sailors’ breakfast and was easily able to substitute a couple of breakfast items she preferred. I had poached eggs on toast, yummy. Just what we both wanted and great value. Would recommend and def come here again.
. 2019-02-22
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Me and the misses try and go in at least once a week as live really close. Foods always perfect. Service excellence. Best cafe in Cowes.
. 2019-02-19
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We went here today for breakfast. Max was very welcoming when we arrived. Breakfast was perfect, sausages were perfect and the coffee was also perfect. The whole thing was just lovely and cozy and the interior is very coastal
. 2019-01-26
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Sails is such a cute little cafe! The food was awesome, and great value for money. My friend loved their coffee and she is a barista, so whatever that means. The people were super friendly and the atmosphere was great! We went multiple times during our trip to the island, it was that great!
. 2019-01-09
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We frequently visited sails whilst working on a property in cowes, it was always good and great value for money for me and my friends, so we always went back week after week.
Z129MMjasonl . 2018-11-25
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Stopped by here a couple of times.
Liz S . 2018-10-24
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Popped in here on the way to island con on Saturday 20/10 small, bit good service and really good food and no long wait. Really impressed and not expensive either. Breakfast was really nice, we all had the captains breakfast which was the biggest and it kept us going all day. Would recommend
JayT6000 . 2018-10-21
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We really wanted a Cream Tea and came across this little gem of a cafe during our walk around Cowes. Service was prompt, tea was hot. The scone was light, warm and crumbly and there was lots of jam and cream to accompany it. A real treat.
PWH2013 . 2018-09-27
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Right firstly I don't know about the other less complimentary reviews.
iowmassive . 2018-09-19
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great place visited many times and staff so friendly, we did have a problem with one meal and although it spoilt our evening it was not charged for and they took care of problem,
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Remember coming to this pub with my family when I was ten so had to come back 40 odd years later. Disappointed the coffin by the door was gone 😂 but it was a real highlight of our trip. Our dogs were welcomed and fussed over and the food at lunch was amazing, so tasty. Really friendly staff and all the facilities were spotless. Fantastic views over the garden too. A lovely trip down memory lane
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Nice busy cafe, lots going on with a lot of choice to make your own baguette. Popular with the locals for lunch who fancy an upgrade from a morrisons meal deal.
1351 Opinions
We have been here many times over the years and looked forward to our visit again this year. What a disappointment. We had a cream tea which consisted of a pot of tea, 2 scones, butter, cream and jam. The jam and cream pots were half the size they used to be and the butter was barely there, adequate enough for one scone but certainly not two. The jug of milk supplied did not have enough milk for one cup of tea and we had to ask for extra. I do not drink tea and asked for my tea to be substituted with coffee, big mistake, it was undrinkable. Went we went to pay we were told 'cash only' and I was lucky to find some cash in the bottom of my bag. This should be made clear when you enter and before you order as a lot of people do not carry cash. Our experience was so different to every other visit we wondered if there were 'new owners' but overheard the owner telling other visitors that she had been there 17 years. Sadly will not be returning.
785 Opinions
I’m really sorry to have to make a public complaint but I sent an email and got no reply. The reason I give it one star despite an overall good price/quality ratio is to highlight this issue and warn other tourists. I dined at this establishment on Saturday September 7, paying at 6.18pm a $98 bill. I added $20 tip in cash and I misunderstood what I had to fill in the receipt, adding a $20 tip as gratuity for a total $118. A staffer working there told me I made a mistake because I was effectively tipping twice, and that she’d strike out the $20 from the receipt so I wouldn’t get charged the tip twice. She told me that she’d do it because they’re honest and that other establishments wouldn’t be that honest. She could have returned the cash but didn’t and also didn’t give me a receipt, but I trusted her word. Yet more than 24 hours later, on Sunday September 8, I got a notification after 9pm saying the amount charged had changed to $118. It’s not fair to make that change more than 24 after the initial charge, as I don’t have the option to return to the diner so all I can do is to email and to ask here to do the right thing and reverse the charge back to $98.