Sails Cafe in East Riding of Yorkshire

Cake lovely Scones - dry and pretty poor tbh Sausage roll - spot on Coffee - very good blend But when my child picked up a wrapped tray bake but then decided on Ice cream we put it back. The lady/ owner came over to the table forced to by as she had picked up stating she handled it ! The lady then went and picked the try bake up (wrong one) and brought to the table for to buy it! She was rude and showed absolutely no common sense! Will not be returning!

Terrible experience at Sails this weekend. We had booked a table and when we arrived with our toddler in her pram at the supposedly accessible cafe, we were made to feel we went an inconvenience. That was the first bad experience of the afternoon. Second bad experience, my toddler, another family member and I were looking at the cakes and flapjacks deciding what we wanted. A lady in front of us picked up one of the WRAPPED flapjacks and took it to the till. I picked the one my daughter chose and had a voice behind me say "Leave that to us." in a very rude manner. I turned around and the person had disappeared, but I guessed it was the tattooed waitress because she was scowling at me and when I immediately went over and apologised, saying as the lady in front of me had done the same thing I didn't realise there was an issue, she continued to death stare at me and didn't say anything at all. Third issue, the scones were so dry they completely fell apart and were inedible. Fourth issue, the (assumed) owner then came over (10 minutes after we'd paid for and had our order brought over to us) and said "didn't your daughter have a flapjack?" I told her we'd put it back as she'd decided on ice cream. She then demanded we paid for the flapjack as we'd touched it. I said but it's wrapped up and she said it doesn't matter, we still have to pay for it. I then explained that it was wrapped up so what was the issue and she said "what if a customer wanted to buy it and take it away?" Then let them buy it, its wrapped up air tight and there's nothing wrong with it. Shops have food wrapped up (and in the case of vegetables not wrapped up) which people pick up and put back again all the time and there's no issue. She brought a flapjack back but it was the wrong one. Didn't bother telling her as she would likely have tried to make us pay for more than one. Needless to say we were made to feel very unwelcome and will not be returning.

Proper good jacket potato with beans and cheese!!! Recommend!!!

Nice cafe situated at Skidby Mill. Friendly staff. Lunch menu, cakes and scone etc available. Dogs are welcome at the tables outside. Carpark and lovely dog walks. Recommended

I have eaten at Sails many times over the years when visiting family and have never been disappointed. You need to reserve a table as it gets busy. Went for breakfast and lunch this time and can honestly say its very good value for money compared to alot of similar places now. Lovely atmosphere and friendly staff. Good, wholesome cooked cafe food and nice that there's plenty of variety and not a burger or chip in sight!

Absolutely amazing food & sweet treats. The staff are lovely all happy to help. Lots of choice of cakes and tray bakes difficult to choose all looked delicious 😋 I’ll definitely be returning and recommending to everyone ! What a hidden little gem with a great service ! Took home a sausage roll for my partner he said it was the best he’s ever had !

Delicious homemade food in the windmill or outside in the courtyard. The choice of soup, quiche and cakes changes regularly. Staff are very friendly.

Super breakfast, lovely staff very clean and tidy surroundings 10/10 👍

Perfectly fine but nothing special. Standard cafe menu - sandwiches, panini etc. Would have liked the optionof chips as don't like potato wedges. Decent soup. OK coffee.

Everything we have been to Sails we receive good service with food to match that is prepared to a good standard. The venue again was clean and tidy with a pleasant vibe. Highly recommended 👌

First time at Sails Cafe, the food was lovely and freshly cooked. The staff were really knowledgeable about food and allergens, nothing was too much trouble. I'll definitely visit again.

Pretty awful service Such hostile atmosphere, not sure they actually want peoples business. Rude and unfriendly chef? Owner? Not sure who she was but pretty awful human. Good luck in running your business, you’re going to really need it 👍

Made to feel an inconvenience as we hadn't booked. We arrived at 10am and the place was empty!!! We left after coffee and tea cakes at 11am. In that time the waitress had asked us twice if we wanted to buy more drinks. Whatever happened to a warm welcome. We won't be going back.

I've eaten here before and the other reviews are fair. Today was 29 C and the sun was intense. We wanted to sit outside and move our chairs a few metres into some shade. The waitress told us we couldn't. We could swelter in the sun or go somewhere else. Pointless and nasty! We went to Kristoff's in Cottingham and had a great morning tea, in the shade, with very nice staff. We'll not return to The Sails.

Regular visitor to Sails however the last couple of occasion’s have been disappointing, nothing wrong with drinks or food but once it gets to 3.30ish the staff are intent on clearing away, moving chairs on to tables, mopping the floor while you are still sitting eating etc which isn’t pleasant, I appreciate the staff need to clean up but it does make you feel as though you need to leave, obviously the staff are not paid for additional time to clean up after 4pm!

We visited Sails for afternoon tea, our first time for the afternoon tea but not our first time visiting the cafe. The offering was delicious and varied. A mixture of sandwiches, homemade sausage rolls, pork pies and quiche. Brownie, rainbow cake and mini cheesecake. And scone with butter, cream and jam to finish. Two large pots of tea too. All very tasty. Service was quick. I would recommend booking a table for any visit as the cafe is popular but there is always outside seating available.

Their cake is delicious!! And lots to choose from

Unless you've reserved a table in advance, you may well be looking for an alternative place to eat, and also experience a large serving of rude ignorance into the bargain. We turned up yesterday, and on entering, it looked liked almost all of the tables were empty, at the counter we were rather dismissively told that "All the tables are reserved, and we're very busy at the moment" . . . As a business owner myself, I was absolutely astounded by the insanely short sighted attitude to customer service, or even common courtesy. We've visited here in the past, and the service has been superb. I can only assume that the business has changed hands since we last visited. Needless to say, we'll never bother again, and will ensure we let everyone we know, how rude and flippant the culture would appear to be.

Felt like an inconvenience as we hadn't booked, but they let us have a table for an hour as was free .asked for no dressing on our salads, and both came with dressing .We usually enjoy it there but only one member of staff came across as friendly that day .

Popped in for hot drinks this morning my first visit & definitely not my last , the staff were lovely & friendly, all tables were reserved but we were given a table inside that wouldn’t be getting used within the next hour and were promptly served our drinks with lovely friendly smile. The food looked amazing and I’m already planning on another visit with my husband very soon.

Fabulous service again!!! Staff amazing and friendly especially considering how busy it was. Food was amazing, what a lovely cafe, made to feel very welcome. 😀💕

Came today with some of my family after a dog walk. There wasn’t any seats outside but we looked for some acknowledgement from staff but nothing but a very unwelcoming glance from both members of staff. I went inside to look for a table and again got an unwelcoming vibe. We decided to go for a walk for an hour and then returned to find a table available. I went in to order and the younger girl replied “I think she’s only making sandwiches now as we stop food at 3” (It wasn’t quite 3). One of the other members of staff said “She isn’t making any food we stop serving at 2.45” Very abrupt and rude in my opinion. Very disappointed with the customer service as there wasn’t any!!!! Will never ever return or recommend.

A good choice of food and drinks very good, with daily specials. My mum's first time and she loved it. I've been coming for years and never been disappointed.

Myself and 6 family members booked afternoon tea to celebrate a big birthday. One person was vegetarian and was catered to. We arrived to a beautifully set table and a warm welcome. The afternoon tea and drinks were served swiftly after all of our party arrived. The food was beautifully presented and was absolutely delicious. It was a beautiful setting and a wonderful afternoon tea.

Lovely food in a quite location. Staff were very friendly and helpful.

I visited with a big group of friends. We pre booked and pre ordered. I've never been to Sails before but will definitely be back. It's a traditional style cafe with lovely food. Huge portions and gorgeous cakes. The staff were friendly, attentive and just all lovely. A delightful little gem !

Fantastic venue for a 80th birthday celebration

Ideal stop for coffee. Advisable to book if you need to guarantee a table especially for lunch. Recommended.

We had the Christmas afternoon tea. Lovely selection of sandwiches, sausage rolls etc, then cake, scones and buns. Quite full so you may need to book as we did.

Sat outside in really cold weather, but was under cover because of our dog still great 👍

very nice place to relax and have a drink or a bite to eat, staff are very friendly, food is delicious.

Absolutely brilliant place, food great . Ladies were really pleasant.

Within the grounds of Skidby Mill this lovely cafe serves delicious home cooked food. The quiches are amazing and the selection of cakes just mouth watering. They can be bought to take out too. As I have a passion for scones I couldn't resist trying the date and walnut which was the best I've had, absolutely delicious (and I have eaten a lot of scones). The staff are all very cheerful and friendly too. They really make everyone welcome and keep tables cleared and cleaned. There is seating inside and also in the sunny courtyard outside. It seemed very popular so maybe book ahead. I'll definitely be visiting again soon.

Nice for a break when driving food and service very good

Disability accessible and enormous portions ! Very good value for money

Whoever makes the cakes deserves a michelin star absolutely perfect

Brilliant service and a fantastic atmosphere we stopped there on our way to Mablethorpe we have done before such a beautiful place The food was amazing mevand my daughter are fussy eater and our plates were clean we ordered some cake to have once we arrived at the caravan park They were perfect. We will definitely be going back again.

We had done a walk around Skidby & surrounding countryside, having stopped here before we decided to do so again. As it was a chilly day & cold from our walk, wanted to sit inside but any spare table was reserved, we arrived at 11.30am, staff were reluctant to let us use a reserved table, even when customers left they slapped a reserved sign on it, you had no chance as a walk in! So I we sat out but despite the sun the cold northerly wind made it so cold. Saw customers leave I said lets go in, hubby went in & asked they still wouldn't let us have the table but eventually let us sit at one reserved for 12.30pm. We ordered at 11.27am breakfast is served till 11.30am, they were happy for hubby to have a breakfast sandwich but I wanted the lunch menu, lady taking order had to ask & again the reluctance was there, it was only 3 minutes early - honestly it's ridiculous. The only reason I have given a 4 rating is that my brie, grape & cranberry sauce in a warm ciabatta was delicious, as was the coffee. Staff really need to cheer up & be more accommodating and keep some tables free for walk ins.

Delicious selection of the most beautifully delicately cooked cakes. The setting is lovely and a gate through to a playground next door for kids.

A hidden gem and worth a visit. Friendly staff and great food. Unfortunately the windmill is currently closed. There is plenty of on street parking.

I have enjoyed coming to this cafe / restaurant for years but very unlikely to bother again. In the past, the staff were all polite helpful and welcoming. Last Thursday I entered with a friend and was greeted with a brusque question "Are you having meal?" At 10.30 am I felt this could not be serious!!! No smile. The other staff behind the counter looked helpless and embarrassed. My friend and I sat and enjoyed the usual very pleasant drinks - but our conversation was disturbed by the same rude woman slamming a reserved sign onto our table. & I mean slammed down noisily. In the past a reserved sign would have been accompanied by a polite comment, perhaps stressing that we would be welcome until the time on the sign. My friend and I did indeed intend to eat out, but after this rudeness we decided to head to a new cafe in Beverley itself which has extremely polite staff. This rude, miserable woman is going to deter customers - why is she doing it??

Lovely location, people and food

Brilliant place! Adjoining Sails Café is the most resplendent, towering windmill overlooking you in the courtyard. This place is well worth visiting. The 1821 windmill is a Grade 2 listed building and is the last working windmill in East Yorkshire. The windmill wasn't open when I visited though. The council bought the mill in 1969 for £1! After renovations it was opened in 1974 as a working museum. The courtyard acts like a walled garden trapping in the heat, but fortunately the outdoor seating is shaded. There is indoor seating too. The staff are friendly and efficient. There is a fantastic range of homemade cakes. I can heartily recommend the carrot cake. It is juicy, moist, deliciously tasty, one of the best I've had. Good, chunky portion too. Definitely revisiting here. Great setting. Most enjoyable.

Always on our places to visit when near Hull or Beverly or returning home from journeys up North. Tea and cake today. Wife always brings cake home.

Much too noisy, from kitchen preparation area as well as other diners. Smaller portions now being served.

Rude manager, not child friendly and charges for tap water. Go next door to the restaurant much more friendly and welcoming.

Lovely food with a relaxed atmosphere and great service. Always busy at lunchtime so booking is recommended!

The sausage rolls and flapjack are amazing.

Cakes are amazing. Staff are lovely apart from one who is possibly the owner. Unsmiling / rude and no people skills. Such a shame.

Cakes are delicious. Waiting staff are super. Pity about the owner. No people skills whatsoever. Abrupt and very little patience. Such a pity

Excellent cheese scones and nice coffee. Well worth a visit. Very reasonable. Good choice of sandwiches salads and light lunches. Highly recommended

Usually excellent and have visited for years. Sunday brunch visit. Pleasantly busy and plenty of staff. Ordered A Trio of Sausages. Absolutely overcooked, dry and unpleasant. Very disappointing. My friend's full English was good though apparently. Shame!

Don’t know about the food but if your disabled and can’t walk from the road then don’t bother, you can’t park within 250 meters and then it’s only on the verge.

Very busy and noisy. Food good, very generous portions, too much for me. I have difficulty with mobility so rather a long walk from road.

Foods ok. We sat outside as weather was ok. We've visited in the past when not possible to sit outside and first thing they asked was, have you reserved a table. I personally don't agree with reserving tables in a cafe, you're turning passing trade away. That is the reason we visit this place so infrequently. The cafe isn't big enough inside to reserve at least 50%of the tables.

Tbh we really enjoyed our breakfast visit. Good quality sausage x 2 which is a real bonus. The reason they've lost 2 stars which I couldn't let slide ,is they advertised black pudding on the breakfast and it was missing.. So we had 4 BP missing, they should have told us when ordering but didn't, so I got up and asked the waitress 'we've ran out' she says I waited for more words but they never came so sat down and ate my short changed breakfast before it went cold. There was no reduction in cost , no offer of an alternative replacement or anything It's false advertising if you don't inform the customer and not supply anything in return. Everything else good but that is not an easy forgivable mistake.

Lovely place to meet up with friends. We had the breakfast options and were then tempted by the yummy cakes so we had one too with a latte. One of us is gluten free and the staff were very informative about what we could eat.

Lovely afternoon tea on Sunday. Friendly & welcoming staff. Highly recommended.

First class cafe. Inside outside dining. Very dog friendly outside with waterbowls. Toilets immaculate, only toilets I've been to with fresheners in bowl, definitely a bonus. If going for lunch I would recommend reserving a table as it gets very busy at lunchtime. A very extensive menu with plenty of choices. I highly recommend this cafe

Visited Sails halfway round a 10 mile walk. A lovely stop off for a spot of lunch. Excellent value for money and attentive service. We didn't have cakes but they looked fantastic. We ate indoors as it was rather chilly but the courtyard looks a lovely spot on a warmer day.

We booked as a family for breakfast after hearing good reviews from other family members. Unfortunately the service was extremely poor and a couple of staff were bordering on rude. The food was average, but when you get poor service it makes the experience a...

Very good coffee and bacon butty.

It's a nice cafe with plenty of staff. It's the second time I've been for breakfast and the bacon and sausage was really hard again. It's like it has been cooked and re heated. I would have the poached eggs again but just no meat....

Food is tasty, and the cakes fabulous ( but a little pricey). We pop in every few weeks, but check if you can get an inside table, unless it's warm and dry.

Lovely place, gorgeous food and desserts to die for (with custard!) Looking forward to next visit

Stopped here after a really great scenic walk and even though the weather was miserable the cafe was very nice with friendly staff. We had some fantastic freshly baked scones with clotted cream and jam.

A lovely place. Food was lovely. Staff were very friendly and quick serving. Will definitely visit again.

We arrived around 3.40 to be told rather brusquely that the cafe closed at 4. One member of staff was unhelpful when we asked for a sultana scone to be told that there weren’t any left. However we were not offered an alternative and could...

Popped in recently with a friend I haven't seen for a while. There is no parking for the cafe however the is plenty of on-street parking nearby so that isn't an issue unless you have a disabled passenger ! I was told be a very...

Went for Lunch, thoroughly enjoyed what we chose Ciabatta breakfast followed by Chocolate fudge cake and 2 forks 😁, will definitely be making it our regular place to visit and would fully recommend.

Excellent food. Staff are great. Highly recommend full breakfast.

Lovely food friendly staff. However the door was left open most of the time and it was cold.

We had a lovely brunch here today lovely friendly staff & great food.

Always a great choice of well prepared hot and cold food and mouthwatering cakes and scones to finish with...The soup and home made bread is a meal in itself.!

Absolutely amazing food, perfect for a light lunch. Coffee is divine

Pretty pleasant experience. Welcoming staff, neatly decorated interior, spacious outdoor seating area, quick service (despite high volume of customers) and not a single thing wrong with their sandwiches. I wouldn't recommend eating whilst sat on the sofas, however, it's not ideal as the table is quite low but they're cosy otherwise.

Have used Sails for many years and always found the food, service, and location of the highest standard. It offers good value and highly recommend a visit.

Nice place . Good service. Next to skidby mill which is also worth a visit

Great food and cyclist facilities

We enjoyed good food with pleasant staff. We had to sit inside but tables were well spaced out. All staff wore masks and we all felt comfortable and safe. The choice of cakes is very good although you need to be very hungry to eat...

Had a lovely decaf latte & a hot scone & jam, we sat outside, plenty of table & chairs

My partner and I have just returned from our visit to Sails Cafe we decided to eat there as the Skidyl Mill was unfortunately closed hence our decision to eat at the Cafe. We decided to eat outside mainly due to it being very noisy, however as it started to rain we decided to move inside despite the noise. I ordered a quiche with salad and my partner ordered a Ploughmans I specifically made it clear that I did not want or require any coleslaw or anything else. However, when it arrived it was daubed with salad cream, grated carrot, chopped beetroot, and a potato salad, all of which I did not want. The quiche was hard, the whole plate was a mess and looked very unappetising My partners Ploughmans was also pretty much the same which included a whole apple,a load of ham, also daubed with salad cream which again he did not want. As neither of us enjoyed our food and as the noise was increasing we decided to pay up and leave. It is fortunate that we are on holiday and so do not live in the area, as we would not return and may I suggest that if people wish to have extras on their food that it is served separately so they can have as more or less as they require rather than having it daubed all over the food

On way from Waitrose back to Beverley decided to give Sails a try. Such a great find. Lovely scones and a piece of cake so big I couldn’t finish it so I brought it home. Looking forward to finishing it. Great value and a great...

Lovely place friendly staff, down side was bacon and brie panni, the bacon was 80% fat

Excellent coffee and cakes..socially dista ced tables inside and out...friendly and helpful staff...gets busy so booking is adviseable....

Food is always delicious at Sails cafe and they have a great range of food on menu to choose from. Everything is made fresh and the courtyard is lovely to sit in on a sunny day! Staff friendly and efficient.

Lovely food and lovely setting. Always nice to visit.

Lovely cafe quiches beautiful crustless especially tasty.

Love it here, we were a party of six, all enjoyed our lunch. Service was excellent, very friendly. We'll be back for the desserts because we were all too full to indulge 👍

Excellent home cooked freshly prepared food with friendly staff and great service too.

On my first visit, the food and drinks were good, but I decided to re-visit midweek whilst out walking on the strength of the first time and decided there and then I wouldn't go back. I ordered a coffee and a scone and waited over 25 mins to receive it. The one waitress delivering the food and drinks to the tables was telling every one they were sorry for the delay, but they didn't have enough staff on... too right.. but instead of closing tables down and making the table numbers manageable for their staffing levels, they kept taking the orders and the customers paid the price for their lack of staff, rather than the owner's pocket.. It's nice, but not special enough for a 25 min wait to receive a vending machine coffee in a paper cup and a scone on a paper plate.

The food was absolutely lovely, the scones we had after our meals were fresh and the best I’ve had in a long time. We were seated and served very quickly, the food and drinks arrived very promptly. The staff are very friendly and helpful. Couldn’t...

Such a shame Went for the first time today and had lunch. Mine was delicious. My husband's lunch was sadly lacking. He asked for a ham sandwich in wholemeal, with lettuce and red onions The ham was cut in small bits and dry, looked like a lot of end bits. The lettuce was chopped ends of an iceberg lettuce, not the lovely mixed salad leaves I had in my sandwich. The red onion was chopped so small it kept falling out of the sandwich. He also ordered a side of wedges, which when they arrived were soggy and extremely greasy. Such a shame, we left feeling deflated as it was something we both should have enjoyed. The coffee and tea were great, the young lady who served us was lovely. The bill came and they had deducted the price of the wedges. Date of visit: July 2021

Went for the first time today and had lunch. Mine was delicious. My husband's lunch was sadly lacking. He asked for a ham sandwich in wholemeal, with lettuce and red onions The ham was cut in small bits and dry, looked like a lot of...

Took them 25 mins to take our order (and only after we asked them to) and over an hour from arrival before we received our food. It didn't appear to be excessively busy and we booked in advance. I know delays happen but it would have been polite to have been advised. Food however when it arrived was good.

I visited Sails Cafe in Skidby recently and despite Covid they continue to carry out Unhygienic Practices. A Plastic Box was brought to the table, which had Cutlery and various sachets in, but what spoilt it and I find unacceptable is the Card Machine also!...

We stopped in today for coffee and cake. We waited too long time . After half an hour of waiting, I picked up my coffee and cake myself. The lady told me there were a lot of people. But we didn't order dinner, only a ready cake. Coffee from the machine and the cake ready to serve. I was charged too much for 3 cakes and two coffees were taken at £15.20 But should be £13.10 I Could understand long waiting when its only one working person but it was 3 or 4. Coffee from machine its only Press the button for make it. And cake was already prepered behind the Glass. Sorry but this is silly!!!!! Cake was teasty but everything On paper plates ... Sory but not paper plates for that price!

Went for late lunch/afternoon tea. The quiche was lovely. But we had ordered scone cream tea, then were told only date and walnut scones only available. We said yes 4 scones and cream. Unfortunately the scones were dry and arrived with butter and jam -...

We have been coming here for years and always enjoyed the food and service. Today was such a disappointment. The staff made us feel extremely unwelcome and were un accommodating. Crammed five of us on a table of four and then gave a party of...

Friendly staff, good coffee & great cake. 🤩