Based on 243 opinions finded in 1 websites
Based on 243 opinions finded in 1 websites
Nº 137 in 482 in Chichester
Nº 29 of 133 British in Chichester
Opinions
Called in to try the new coffee bar - what a lovely experience! A warm greeting from the young staff and on seeing the range of cakes, just a quick coffee became a longer visit. What a choice - luckily they do take-aways but we will definitely keep going to try all the menu. Reasonably priced, great atmosphere and good service.
SuzonB64 . 2024-10-01
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Bright and beautifully decorated- this new coffee shop is a wonderful addition! The young staff are so welcoming and the cakes to die for! Illy coffee has to be the best! We are working our way through the cakes with each visit and are not disappointed. Definitely back on the map as a “must go to” - congratulations, they have transformed it.
Elizabeth Archer . 2024-09-29
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They didn't inform me that they don't take cash until I tried to pay. As a point if principle, I would never have eaten here if I'd been aware that they are "card only", and I certainly would never entertain the idea of returning unless this policy is reversed.
Chris C . 2024-07-21
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The food was nice enough, but I was informed that "we are card only" when trying to pay. If there were signs to this effect, I didn't see any of them -- I certainly wouldn't have eaten there if I had. Any pub or restaurant that refuses cash is a "hard no" from me. I won't be returning.
Chris C . 2024-07-19
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Been here a couple of times and never eaten before, always tempted but just never did. Wasn’t busy on a Saturday lunchtime so thought we would give it a try. I ordered ham egg and chips, fairly safe I thought, got two eggs one was a runny yolk the other was solid, the wafer thinly sliced was ham was I think grilled a bit weird but I went with it, the chips were really quite good. There was no tomato as per the menu but no big deal. My wife ordered a chicken flatbread with sweet potato fries, the waitress came back and said there was no avocado for the wrap but said we would fill it with ‘stuff’ , alarm bells should of gone off at this point but it was Saturday and we were hungry. The aforementioned flatbread arrived, minus the fries. It was chewy and that is being kind, on opening the flatbread there was about an once of dry chicken, to put that in perspective it was about the width of a pencil and half as long, a half a rasher (and I am being kind) of congealed overcooked streaky bacon. On the plus side there was the most ridiculous amount of lettuce leaves which I assume was the side salad . Asked where the sweet potato fries were and she went back to check, it was during this time that we discovered the dreadful contents of the flatbread and after 5 minutes when she came back decided to cancel the fries and send the flatbread back. Graciously they offered to cancel the flatbread and fries for the bill. All very disappointing but clearly a lack of training of for staff and complete lack of direction for the Mang
Robin S . 2024-06-16
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Had a wonderful brunch here on Saturday with my daughter. I had the healthy brunch with avocado, toast, mushrooms, hummus and my daughter had salt and pepper squid. Food tasty, service excellent and quick, prices reasonable. Lovely decor. We took cake away from the fantastic Knead bakery and that was gorgeous too. We did visit before and had a bad experience which they kindly appreciated, apologised and gave us a voucher. They have more than improved. This cafe is now one of our firm favourites . Try it, you won’t be disappointed.
TicklePulborough . 2024-06-03
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Popped in for a cuppa and had a toasted teacake which was very dry and wouldn’t order one of these again. Service slow and no atmosphere in the restaurant at all.
Grace B . 2024-05-06
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Terribly slow service in the restaurant. Waited for 50 minutes after being advised our choice of order not available 20 minutes after the order. Sat and watched people around us get served first. Would never visit again
Nicola H . 2024-03-27
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We had an absolutely amazing experience at Russell’s you are all so kind. We will come back as soon as possible. Thank you 👍
Geoff R . 2024-02-24
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My family and I are so pleased with our experience at Russell’s. The service was excellent! Thank you so much. Keep it up!
Sol R . 2024-02-22
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This is amazing Love it Best food ever Itching to come back Craving Russell’s We love you Amazing services Would recommend to anyone Love the garden furniture See you soon
Jeremy S . 2024-02-22
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We've driven here a few times since lockdown only to be disappointed that it wasn't open, so were pleased when we checked in this week to have a slap up lunch. Warm & friendly welcome & prompt service. I highly recommend the Croque Monsieur with an egg on top (I think that makes it a "Madame") with a side order of amazing Haloumi fries. My partner enjoyed a super ham & cheese croissant & 2 delicious coffees. They have daily "specials" too, yesterday was Lasagne which I almost went for but the Brioche CM won the day. Lots of interesting things to see in the shopping area, bit pricey for us but we have bought lovely furniture here previously in their January Sale. No plants in as yet, probably a bit early in the season. Needed a walk along West-Wittering Beach to try to burn some of the many calories ingested. No room afterwards for cake unfortunately, as they looked amazing. Delicious Food. We'll be back!
horndeanhermit . 2024-02-02
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Very pleasant lunch, great taste and good service despit how busy they were. Would definitely recommend.
alan c . 2024-01-21
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I visited over the weekend, I had a slice of white chocolate and raspberry cake and a latte my wife had coffee and a flapjack, the coffee was pleasant, atmosphere was warming and lovely the staff where very attentive and helpful so thank you to all staff. I was disappointed with the baked goods. The white chocolate and raspberry cake was flavorless and the butter icing grainy like eating sand - I am not sure how you make a flavorless cake but whoever made this has achieved just that. The flapjack looked like saw dust and the taste was horrendous - not good. It's a shame because to look at it's visually pleasing. The food coming out of the kitchen looked and smelt delicious, when we return I think we will be ordering from the main menu and leaving the bakery well alone. After our coffee and cakes we walked around the garden centre, which was pleasant and purchased some wonderful items.
Marcus F . 2023-12-11
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Went to the new cafe on Sunday they were only serving cakes and coffee. Eventually ordered food hardly anyone in there we waited for at least 20 minutes they bought out cake and a coffee instead of all the drinks and then the cakes. So slow and the hot chocolate was watery and not nice at all. Very dissatisfied after spending over £30 won’t be returning. Shame as it was a lovely place before
F692PEsaraf . 2023-11-28
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When with two friends for breakfast. Ordered scrambled eggs on sourdough bread with 3 rashers of bacon. The bread was far too thick and overcooked which made it very hard. You only got one relatively small piece of bread with a portion of tasteless scrambled egg which hardly amounted to 1 egg along with the bacon that was overcooked. Very poor experience and no were near the quality of the previous owners; will not be going back.
Michael J . 2023-11-23
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We did not get off to a good start with the service, nobody came to take our order. Eventually, after getting up to find someone, we were a little disappointed that we were unable to order one of their highly praised breakfast/brunch dishes as it was 1:30 and they only offer these options till 12 noon, our fault for not checking. I ordered a rump steak burger and was given a vegan burger! I had on my plate what appeared to be some dry carpet with plastic cheese underneath. After I asked the server if this was a vegan option, it took time for the kitchen to agree what it was; they then took the carpet burger away but left me my chips - “to snack on.” Meanwhile my partner finished their food. Then my burger returned - I’d lost my homemade coleslaw in this process. The burger was actually good, however a medium rare burger was fine for me, not so sure everyone would have been keen? I ate about half of it, with no hot chips or coleslaw it wasn’t what I expected. At £14 this wasn’t a cheap option! When we went to pay, we were asked “if everything had been okay?” We explained the situation, the chap then went to speak to his “Supervisor” on return he adjusted our bill - we didn’t have to pay for one Coke - how generous! (Not). I’m afraid we will not be returning.
justinesQ1581YG . 2023-11-19
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This entire outlet is worthy of a review for top class shopping. The layout in all the areas is really attractive, with a wide variety of goods. Soft relaxing music was playing and it was an overall delightful experience. The restaurant served good quality food, with a varied menu, and the service was friendly and efficient. The tables were well spaced and the settee area comfortable.
Jazzie60 . 2023-10-19
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I visited with my friends and was disgusted to see the price of a jacket potato with 1 side. After a recent operation I am unable to eat a great variety of foods but will morally not pay that amount for a potato. The food to come out for my friends was very slow. Benefit was the lovely members of staff who were apologetic and the apple turnover to take away.
Fran S . 2023-10-07
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Arrived for late lunch. Choice of food on menu was good although several items not available. Ordered falafel and houmous salad and quiche and potato salad with leaves and bowl of chips, we then waited and waited for our drinks and food. The service was very slow, they had forgotten the chips and salad dressing. Although food was good when it arrived and the staff were friendly. There was a lovely play area for the children.
McJaney . 2023-09-16
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Thank goodness the cafe is back, it’s been completely renovated and has all new staff, the American man and his wife are no longer there. The new team are all friendly, they are still getting used to the new till etc, so the service is a little laid back at the moment, but I’m sure that will improve as they find their feet so to speak. The food was delicious, a different vibe to the old cafe serving a menu of sandwiches, toasties, salads with the option of quiche, pie of the day and ham egg and chips among other items. They also serve a range of cakes and pastries which appear to be freshly made. There are a couple of beers on draft, Gin and wine with a range of teas and coffees and soft drinks as well. A breakfast menu is also available till 12o’clock. I had a smashed avocado and roasted pepper salad with chicken, It was really tasty. The others had the ‘Posh’ fish finger sandwich and the smoked salmon toastie (I know sounds wrong, but actually really tasty) the were both very happy. You can also purchase fresh bread and cakes to take away. Whilst visiting you will find loads of lovely and unusual home items and garden goods, it’s a great place to browse around. It’s great to have the lovely friendly Cafe back at Russell’s, oh how I’ve missed visiting, hope to be back again and again in the future.
heystu1 . 2023-06-14
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Arrived to find the centre almost deserted. At the entrance I was met with a sign saying ‘Cafe and toilets closed’. Asked at the pay point why that was the case and was told by a lady cashier that the people running the cafe had not informed them as to when they were planning to open and as a consequence they did not need to open the toilets. I explained to the lady that perhaps this was why the centre was deserted; did not seem to bother her, then again not the owner. Very poor explanation and rathe I don’t care attitude.
Inspire37107562059 . 2021-06-02
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Visited this restaurant 2weeks before lockdown, have been here many many times before, but on this occasion, walked in with my two daughters and one small child to be told to get our own menus and take a seat whilst the woman sat behind the counter checking her mobile, it appeared an effort to actually speak to us although as we picked up the menus she said tea or coffee we said we preferred to look at the menu first, we took our seats and heard the young waitress say to Donna shall i take their order to which she replied good luck with that we left immediately and called the owner of the restaurant who said she would have a word with Donna and send us a voucher towards another visit, obviously the owner is as bad as the staff that she employees as we heard no more. This restaurant has certainly gone down hill appalling service
28Yobgen . 2020-07-31
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Great menu choice, super food, excellent service, nothing to fault here. Staff are professional, polite & efficient, such a pleasant change these days! The food is always delicious, a super range of cooked meals, but try their chicken tikka sandwiches - amazing!
horndeanhermit . 2020-03-02
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We have been here for Sunday lunch and recently took friends of ours back to share the experience. The staff are happy, welcoming and knowledgeable about the food on offer. Good parking and lots of other things to browse/purchase after the meal. Super gifts and furnishings - all beautifully displayed.
428retro . 2020-02-27
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This was my first visit and I was not disappointed. The staff could not have been more helpful and the service was excellent and friendly. Great selection of food and the quality was excellent. Thank you so much and we will definitely be back.
KittyCatt135 . 2020-01-30
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We have visited Russells Cafe on a number of occasions and always been greeted with a friendly smile!Lovely home made cakes, good coffee and excellent lunches (best to book early for Sunday lunch).Spotlessly clean tables, cutlery, etc and friendly staff - every time.We’ve recommended Russell's to family and friends, it’s well worth a visit in our opinion.PS - we enjoyed the cheese scone!
Binni2014 . 2020-01-30
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W went hoping to get breakfast but were too late, albeit there was not a cut off time on the menu. So we plumped for coffee and cakes. Sadly the day we went the young girl who served us was very stressed and really didn't seem to want to be there. What we ordered and what we got was different and glad we didn't have allergy's. Having said that a very lovely lady came and saw us, was very apologetic and we ended up having the cream teas and they were delicious. This would not put me off going back and they made sure they dealt with it to everyone's satisfaction only charging us half the bill.
bandit7 . 2019-12-02
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We came for the first time yesterday after finding Russell's on Google. We arrived in the caf, it was very busy, we were told they'd have a table in about 20 minutes, I had a terrible migraine and one of the lovely ladies got me a glass of water so I could take some tablets. We came back 20 minutes later a table was free, we had the most amazing food, the service was incredible, all the ladies were lovely, I cannot fault this place at all. We live miles away but will definitely be coming here again. Many thanks to all for making our visit amazing.
hl1970 . 2019-11-24
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We Pre-booked for Sunday Lunch ( worth doing ) Excellent main course choice, we opted for Turkey Roast ( in training for the festive season !) Fully licensed.Whether Hot or Cold food, the menu has an excellent varied choice, also for a lighter bite to include coffee/tea and cakeVery pleasant and attentive staff, especially Louise the Restaurant Manager, always a pleasure to visit..... must try another visit soon, before Christmas as the Garden Centre has fantastic Christmas Displays and stock to purchase
Aldwick10 . 2019-11-24
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After being torn between the fish & chips special, liver, bacon & cheesy mash and many other homemade beautiful choices we plumped for the homemade Venison Pie with chips or mash and lovely fresh veg and, as always, tasty gravy ... we were assured it was slow cooked, tasty cooked with extras like cranberry and pastry wow, wow, wow. Piping hot, generous and, as always, served by the most delightful friendly and lovely hardworking ladies, many thanks as always! J x
FoodandHolidays22 . 2019-11-03
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Decided to visit again as we hadn't been here for a while & we needed a go-to indoor place on a wet Saturday afternoon. The service, food & restaurant are all top notch, I can't give less than 5/5 as we had a great lunch there, followed by a good old mooch around the shopping area which has a terrific range of ideas & products for the home & garden. We eat out for lunch a lot in the area but this place was the best we've had for a long time. Asian Beef Salad & Fish & New Potatoes, superb. Great coffee too.
horndeanhermit . 2019-10-30
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My wife and I have been in to the cafe from time to time and have never been disappointed. On this occasion the main area was fully booked but "Lou" very kindly slipped us into the Cabin area and proceeded to ensure we were never overlooked and tended to our every need (scones were lovely thanks Lou )
Nick B . 2019-10-27
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Food here is very good, plentiful and very tasty. Good service and reasonable priced. Nice to be able to look round the small garden centre.
Grace B . 2019-09-20
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We thought long and hard about where we should go today for an excellent Sunday roast and decided it had to be Russells and we were DEFINITELY not disappointed. We both had roast lamb with mint sauce, Yorkshire puddings, crispy roast potatoes, a gorgeous selection of lovely vegetables and what tasted like home made gravy from the meat juices. Wow ... thank you once again to all the lovely smiling faces who greeted us ... we can't wait to return soon. Julie x
FoodandHolidays22 . 2019-09-08
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Today we had a 80th birthday party for 20 people, and cannot speak highly enough of the fantastic staff who were so helpful and accommodating and nothing was no trouble, they were amazing.
atravellerBR . 2019-08-03
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Came in today for a quick lunch, we come in every now and then and have always found it really lovely. As we come on the weekends we obviously had a different set of staff for our visit. Order was taken by a lovely young man who was doing most of the work as the other two on were talking away and using their phones instead of serving.
Marysimms67 . 2019-07-04
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We have just had the most amazing afternoon at Russells Cafe. They provided us with afternoon tea for 20 people in celebration of my daughter's baby shower.
Janet M . 2019-06-22
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Visited garden centre and cafe with family. The cafe is very nice, staff are very polite. We had a selection of sandwiches and some salmon. Al of the food was presented very well and was very tasty. The sandwiches were packed with filling too. A generous pot of decent tea as well. If you want to combine a good look around a garden centre with the opportunity of a decent lunch I would definitely recommend here. The only thing I would say could be improved is wider disabled parking for wheelchair users and easier wheelchair access to see everything that is displayed.
214darrylw . 2019-06-09
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I’d love to be head over heels with the cafe here, but we found it disappointing I’m afraid. Coffee was very weak, and carrot/walnut cake tasted dry - with old tasting walnuts on the top. Sorry, it just wasn’t up to scratch. Such friendly staff though. Perhaps it was just an off day..
Nikkiwrites . 2019-05-11
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Went to the garden centre to buy some plants and stopped off for a snack in the restaurant. I had a very tasty Welsh Rarebit and my wife had a very substantial Tuna and Mayonnaise sandwich. Very pleasant Staff.
DANDBW . 2019-04-03
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My husband and I both ordered the roast lamb with homemade mint sauce and it was, as always, gorgeous. Clearly cooked freshly with a puffy Yorkshire pudding, a great variety of veg and roast potatoes and parsnips with a smooth, tasty and generous portion of gravy. We consistently find the roast at Russells as good as The Earl of March and The Crate & Apple and it is such good value. It has become very popular to eat Sunday lunchtime at Russells so I would always suggest you book as we have witnessed people being turned away extremely politely who have failed to make a booking. Another huge thank you to all the lovely ladies who work at Russells and to the very talented chef.
FoodandHolidays22 . 2019-03-24
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Came here last Sunday we had coffees & cake which were lovely and £10.75 not too bad a price. Also here is a lovely garden centre and plenty of great & quirky gifts inside to choose, also a great card selection.
Clivey57 . 2019-03-15
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Very pleasant visit - amazing garden centre -superb cafe with friendly and helpful staff- looks can be very deceiving
185charlesd . 2019-03-10
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We as a couple love to go out for the day down to the beach a walk on the south downs look around a garden centre all the usual stuff, but finding somewhere to eat is normally a bit disappointing you have to spend a few quid to get something harf descent or it's the usual coffee shop tossed sandwich. Not the case at the cafe in Russell's grat food good service spot on! Now we go there if we're in the area and find something to do in that neck of the woods. Which there is a lot a walk at East Head for starters.
Robin K . 2019-03-10
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This lovely restaurant serves a gourmet breakfast and fabulous lunches all local ingredients freshly cooked and served with a smile.
foody573 . 2019-02-03
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We often eat here, they offer homely food wich is well cooked and plentiful. Also a range of delicious cakes. I love looking around the centre at the wonderful furniture and gifts. Plants and pots are good value too.
hbarnes50 . 2018-11-27
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We visited for lunch after looking around the showrooms and garden centre. The surroundings were very pleasant as were the staff. We had sandwiches and coffee which were delicious and would highly recommend.
Roma509902 . 2018-11-03
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Be prepared to wait. This establishment is clearly very popular with people and it was very busy when we popped in with friends for a light lunch on a Monday. Despite having only ordered sandwiches and jacket potatoes we waited for 40 minutes to be told that one of the toppings was unavailable necessitating a change to one order. Whilst we did have a dessert we considered that being there an hour and 35 minutes for our lunch was ridiculous with a capital R. This is not a reflection of the food which was very, very nice but had we been told of the possible timings we would not have
GordonBeasley . 2018-10-29
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Recently been for an unplanned lunch with my mother-in-law. We were shown a table v.quickly but unfortunately my m-i-l has back problems and the chair was comfy so we were quickly moved to another table with a different chair and she was given a cushion for her back. We both had jacket potatoes which were of good size & tasty. Definitely will return....
89jor . 2018-10-29
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Have been so many time to Russell’s cafe for lunch, breakfast and cake, and I have to say I have never been disappointed. Food is always to such a high standard, full of flavour and the service is the best. The staff are friendly and welcoming and accommodate to everybody. I highly recommend if a family or small setting, I have had large parties before and they cater very well for them. My favourite cake has to be lemon drizzle but I can never say no to a cream tea. Can’t wait to go again-every trip is worth it!
graceshepherd . 2018-10-20
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Looked like they had amazing outlets inside, couldn't wait to buy some beach style items but unlike most garden centres, dogs are not welcome, even though ours is a small chihuahua 10 years old, and we politely asked if we could just quickly look together and keep him held in our arms, it was a no, free range chickens nearby, (which there was no sign of) and surely not allowed inside the shops???? We would have needed at most 10 mins to chose items we wanted before husband would have taken our dog back to the car, whilst I would have paid, and it was mid week with at best 4 other customers browsing,
Jules W . 2018-10-20
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We chose shoulder of lamb which was served beautifully and was as good as any of our favourite haunts, ie Crate & Apple, Clifford-Browns in Knowle Fareham ... served with piping hot roast potatoes, parsnips, Yorkshire pudding, gravy and separate veg which were beautifully steamed, ie broccoli, cabbage, swede and carrots. Everyone who worked in Russells Restaurant was smiling, cheerful, efficient and helpful ... can't wait to go back.
BoshamFoodie . 2018-09-16
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We arrived at Russells without booking to a lovely warm welcome in their restaurant. We both ordered a large glass of merlot which was smooth and very welcome and then the shoulder of lamb. When it arrived it looked so attractive with a generous amount of lamb, Yorkshire pudding (cooked beautifully unlike some restaurants where quantity seems more important than quality sadly), roast potatoes, roast parsnips, gorgeous gravy, mint sauce and a separate portion of beautifully steamed veg, ie cabbage, broccoli, carrots, swede. The staff are without exception hard-working, cheerful and very helpful ... we were even told to ask if we wanted more veg !!! Absolutely perfect and such amazing value. Thank you.
FoodandHolidays22 . 2018-09-16
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Lovely staff, catered for children beautifully. Very patient. Tasty sandwiches and drinks for everyone. Pleasant seating indoors or near garden plants
JanBarnes2014 . 2018-08-06
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Booked table for my mums 80th so family could be together when we got there our table hadn’t been reserved so had to wait for one. Sat down waited ages for them to come and take drink orders,then even longer for them to take food order which was difficult because was out of most things,order finally arrived yet after another long wait it was only salads and wished we hadn’t bothered the pan fried beef was so over cooked it was dry and inedible and noticed we weren’t the only customers disappointed.
brucebetty . 2018-07-20
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Thank you to the lovely Patsy and ladies who helped me with my elderly friend. They were so supportive and helpful. Really appreciate their help. Lovely coffee too.
Ashleigh B . 2018-07-12
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I've seen a few negative reviews on this site and I have to say that they obviously didn't go when I did, because I had the best dining experience.
susanpembury . 2018-06-30
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After sitting at table for 20 minutes waiting for our order to be taken we gave up waiting.
Hilary C . 2018-06-25
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Another excellent visit to this delightful cafe. Even though the staff are busy, they always have a smile on their faces and offer fantastic service. The food is lovely and always freshly cooked. One of my favourite places to eat especially the fruIt trifle which I had today!
cazdruidgebay . 2018-06-06
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We’ve been to Russell’s on numerous occasions and every time both the food and the service has been brilliant. So you can imagine my surprise when on finally getting round to leaving a (5 star) review on trip advisor I noticed a 2 star review which recounts a previous occasion we visited. Now I’m not accusing anyone of lying, however the events of the review (left on the 5 April 2018) didn’t quite happen how the reviewer remembers them. In fact I was both thrilled and amused to read that my mum, who was with me at the time, had been labelled as the ‘abusive customer’ who harangued the reviewer from 4 or 5 tables away. Oh how we laughed! Having been harangued by my mum over the years regarding the state of my bedroom/not putting my clothes away/loading the dishwasher I would sympathise greatly with the reviewer HAD ANY OF THIS HAPPENED.
Flowerbunny5 . 2018-06-06
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A little gem of a cafe set in a wonderful garden centre which is clean, well presented with friendly and attentive staff. Ideal for locals or holiday makers looking for hearty breakfast which has a good choice to suits all age groups. I had the full English Breakfast which had tasty sausages, thick cut bacon and eggs which are locally sourced with a lovely dark yellow centre. My wife had the pancakes and bacon which was equally enjoyable. Thank you for a wonderful breakfast a great way to start the day rest assure we will be back. Thank you!
Simon H . 2018-05-31
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Breakfast at Russell's is great my wife had eggs Florentine which she loved I had the eggs Benedict which unfortunately arrived at the table cold but was rectified very quickly . The staff were great always very helpful. Would definitely recommend going there when your passing.
terry t . 2018-05-13
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Pulled in to the Garden Centre just for a break, noticed the Cafe so decided to stop for a drink and light lunch, it was busy but we were found a table quickly, ordered a coffee and a Tea plus two Jacket Potato`s, drinks arrived quicly and Jackets soon after, plenty of filling in the Jackets plus a decent amount of Salad and Coleslaw on the decided, they were some of the best Jacets we have had, when we went to pay we found the drinks were included in the price of the Jackets meaning we had a very enjoyable snack for less than £15
Peter P . 2018-05-02
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I have been to Russell’s many times for lunch and although often crowded, had a nice meal in reasonable time. Yesterday, I took my grandchildren for lunch. They were very busy and we had to wait 25 minutes for a table, we were happy to...
ceel . 2018-04-05
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This is a great stop off point on the main drag from West Wittering.The garden centre is great with a wide range of garden supplies, gifts and cards but my goodness the best bit is the cafe. You will NEVER taste better cheese scones, they...
Jenny P . 2018-02-15
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I normally lunch at this restaurant with a friend once a month. The food and service is consistently excellent. We ate there again today and enjoyed the fish pie and fish dish of the day (salmon) both dishes were extremely good with service to match....
Kate A A . 2018-02-07
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Had previously enjoyed many visits some time ago. How it has changed. The entrance relocated. Further to walk( most customers elderly. Car park puddles. Need attention. Difficult to find restaurant Due to change of lay out. But walk through many other departments to reach it....
Liz L . 2018-01-21
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We met friends here for a special lunch which we booked well in advance. We were given a lovely window table for four. We arrived at 12.45. The café was very busy and appeared to be fully booked,We waited a long time to be served...
marbeau1 . 2017-12-18
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Nothing really wrong with this quality of fare on offer in this cafe.
Patti1953_12 . 2017-12-13
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We stopped here for a late lunch (around 2pm). We were shown to a table of our choice and offered drinks straightaway.
Beef36 . 2017-11-26
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Big fluffy American style pancakes with a pot of tea with fresh leaves were enjoyable.
Elin0rJane . 2017-11-19
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I am told I cook a 'mean' roast so when we go out I often avoid ordering Sunday roast but today we couldn't resist and so glad we didn't. The roast lamb was so tender, hot, accompanied by lovely gravy and vegetables and even their Yorkshire pudding was pretty good for something produced for many people. Wow!!! Excellent value and the staff are so busy but so pleasant.
JulieHolidays22 . 2017-11-12
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Arrived a little harassed due to waiting on painfully slow parking debacle caused by elderly clientele extracting themselves from their parking space. Anyhow. Entrance has moved since I last visited and steers you past goods before you find your way back to the cafe. Arrived just behind 3 generations including badly behaved spawn. Waitress clearly picked up on the horror on my face when she offered me a quiet table the opposite side of the cafe to the screeching ones. Ordered tea and picked out cake before we sat down. Tea cane quickly. Cake straight after. Tea is fabulous loose leaf. And the cake was amazing. Moist chunky slice of coffee and walnut for me. Most Victoria sponge for my mate. Great tea and cake. Great natter. Padded chairs had seen slightly better days. Pretty paper flowers on the table. But poor mobile reception and no clue about WiFi? I would highly recommend the tea and cake though.
brenda j . 2017-11-11
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Everything about our Sunday lunch was excellent. We all had the Rolled Shoulder of Lamb which was superbly cooked and served exceptionally well with piping hot vegetables. Staff were all friendly and accommodating and surroundings pleasant. Having such a good lunch encouraged us to look around the rest of the garden centre and spend. The garden centre is exceptionally well laid out with displays of paintings by local artists, furniture and a host of other interesting items. The whole visit was pleasurable.
FreddieAndFanny . 2017-11-06
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Came here for a roast which was very tasty, we both had roast beef with red wine gravy which was delicious. Lots of meat and the portions were large. Both of us had dessert but these portions were much too big and more like sharing desserts so wasted half of it. Very nice food and service, would recommend :)
LAUREN D . 2017-11-02
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Went with friends for Sunday lunch, the food was good and staff very nice and helpful. Comfortable restrauant. We go there quite often.
Chris_JNP . 2017-10-30
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I would like to take this opportunity to thank all the staff at Russells garden centre for an extremely nice day excellent food with excellent service from a lovely team in the canteen and very friendly staff in the shops from all the Arun community transport thank you very much for a very pleasant dayKevin
Kevin Q . 2017-10-13
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My husband and I eat here most weeks and mainly have something different as the menu changes and is always very good. The staff are so friendly, helpful and busy busy busy, We haven't had a disappointing meal here in weekly visits of over a year, need I say more?! Super !!!
JulieHolidays22 . 2017-10-08
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As you walk through the nursery to access the cafe its a visual delight. The cafe itself offers a very good menu. I took an elderly friend there, the seating was arranged to suite us and staff were only too willing to help. Our tea and very large slice of cake was 1st class
JOANNE W . 2017-09-13
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A friend and I were looking for a Housewarming Gift and decided to take a break. This is the second time I have visited the Cafe and was pleasantly surprised at the improvement. The menu was small with lots of choice and a specials board was available. There were fresh cakes etc on offer.The staff were very friendly, polite and helpful. We ordered a Cream Tea for two; the tea was served in a china pot with tea leaves which made a really good cuppa (tea strainer supplied, of course!) Extra hot water was available on request. The scones were very fresh and really tasty, with plenty of clotted cream and jam. The whole tea was nicely presented and decorated with fresh strawberries. Seeing the meals ordered by other customers, I am sure the quality was consistent.Although the cafe became busy, we did not feel hurried or in the way. The cost was very reasonable for the area.
pinkypam . 2017-09-09
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Popped in here on the off chance, just for a coffee and piece of cake as we were passing and were really impressed. Coffee cake is one of the best I've tasted. The garden centre is worth a visit in itself as it has some fabulous gifts or things for the home (not just the garden).
Dales1596 . 2017-07-28
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Eat here regularly for lunch always well presented with fresh ingredients not cheap but a very high standard A lot of the eateries locally could learn a lot from Russells Tea Room
Rachel B . 2017-06-28
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Wife and I had lunch on Friday 12 May. Staff outstanding with their service, extremely pleasant and helpful. Menu choice for a cafe was remarkable. Wife had " Barnsley" lamb chop; I had sea bream. Together with fresh vegetable this was on of the best lunches I have had giving value for money. Will certainly visit again . Highly recommend.
DavidPortsmouth . 2017-05-13
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What a hidden gem. Georgous homemade cooking at reasonable prices yet at a high end resteraunt quality. Simply lush.
mark1970football . 2017-05-05
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I would like to take this opportunity to say thank you very much to all the staff in the canteen at Russell's Garden Centre this is the first time we have been there I had a group of 32 in total of elderly and disabled staff in the canteen were absolutely brilliant the quality of the service and the quality of their food was excellent you are a credit to yourself and thank you very much from all of us at Arun coordinated community transport
Kevin Q . 2017-04-21
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Fabulous reasonably priced home cooked food, lovely, friendly staff, and the best homemade cakes for miles around!! I'm a big cake baker and can spot sponge mix in a jiffy, but none to be found here. All baked on the premises too. Also, super impressed with the price of wine by the bottle. I'm definitely going to make this a regular lunch spot!
Jennie R . 2017-04-17
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After viewing the garden centres extensive range of outdoor furniture we decided to stay on for lunch and what a treat this turned out to be. My daughter and my wife chose a smoked salmon, avocado and new potato salad and my grand daughter and myself chose their home made beef & ale pie with mash potato. We all agreed that what we had chosen was exceptionally good. Living near Bognor we regularly buy Turners Pies and previously have given them 5 stars in a review and said that their steak & ale pie was the best I had ever had but this one was even better! We then tried 2 of their home made cakes with our tea and coffee, a carrot cake and a cappuccino cake and these too were outstanding. For the quality of what we received I think it is excellent value for money especially the delicious bottle of New Zealand Sauvignon Blanc at £16.95.When does a cafe become a restaurant? Personally I wouldn't call this a cafe as it has waitress service and they were all very helpful and friendly as well,they have a good selection of wine and bottled beer and to me it is more like a Bistro type restaurant which opens all day for either breakfast, lunch and afternoon tea.
Tony D . 2017-04-14
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This is a delightful restaurant which we have eaten at many times and never had a bad meal. The menus us extensive with plenty of choice, well cooked and presented by lovely staff. Highly recommended.
Advanced44 . 2017-04-14
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I have visited Russells a number of times over the last few years and have always been very happy with the quality of the food, service and the price, however, on a recent visit things seem to have changed. The menu is extensive split into two sections of sandwiches, jacket patatoes, Welsh rarebit and the like and a second section of specials and main meals. I appreciate that everything has risen in price but meals were in the range that you would expect to pay in a restaurant not a cafe, but it is obviously down to the individual to decide if it represents good value for money. I visited with friends and I ordered a jacket patato with others ordering different food. I was very disappointed as there was a long wait before we received our food, which although nice was not exceptional and not as good as I remembered it to be (I'll put that down to getting older)Would I visit again yes, but the long wait and increase in price may steer me towards other establishments in nearby Chichester.
heystu1 . 2017-04-09
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Lots of wonderful different stock from unique furniture, yummy cakes and unusual giftware. Definitely worth a visit.
KateRawlinson85 . 2017-04-07
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We visit this garden centre and cafe most Saturday's whilst the children are at Saturday morning clubs at school. The service, menu choices and food here are excellent. I'd like to come back for lunch sometime as I'm sure it will be of the same high standard.
Ermintrude23 . 2017-04-02
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the staff could not have been nicer. Nothing was too much trouble and they explained all aspects of the menu and how we could have items cooked differently. The food matched the staff and we had a wonderful lunch. I would highly recommend this place
nick m . 2017-03-31
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Excuse the strong language but what an amazing experience we had at this gem of a place . If you haven't been then go !!, such a high standard of food .the staff were all outstanding and couldn't do enough to make our visit special .. the chef should be given a knighthood ( when can we go again )
A TripAdvisor Member . 2017-03-24
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There is so much to see here it's amazing. A great choice of gifts, food, furniture and plants. The restaurant is far superior to most garden centres with an excellent choice of menu and food. Lots of parking. Only one gripe - could do with more toilets as there is only 1 of each sex.
PamC149 . 2017-02-07
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A late breakfast here last week, always enjoyable and somewhere to come back to. Good ingredients, well prepared.
ChrisBenham . 2017-02-01
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Chef Johnny has done it again! He's dared to create another absolutely delicious menu item at Russell's Cafe! If you have never had the pleasure of tantalising your tastebuds with his mushroom and asparagus risotto, then you haven't had real risotto. Everything about this dish is fantastic....it is full of several varieties of 'shrooms, asparagus cooked just right and a creamy base, seasoned to perfection. It is the BEST risotto I have ever tasted!!! Yes, this is yet another party in my mouth. If you are visiting the West Sussex Coast, stop in and see what Chef Johnny has up his culinary sleeve....trust me, you won't be sorry.
Charlynne B . 2017-01-31
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Everytime i come to Russells cafe for lunch i want to shake the chefs hand! The food is faultless and flavoursome and the staff are attentive, friendly and cannot do enough for you. You seriously wont be disappointed if you come for lunch here.
Gemma M . 2017-01-27
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Out with friends, decided to have lunch at this garden centre cafe, on arrival it was very busy, staff found us a table for four, even moving chairs around to accommodate us, staff were polite and friendly. There was a slight wait to order but nothing to complain about. Drinks and food were ordered, we were comfortable and enjoyed chatting whilst waiting for the food, two of us ordered quiche, one had Welsh rabbit and the other was jacket pototo with gammon ham. All of us agreed that the food was of a high quality and was delicious, and not bad prices.Would definetly recommended if you want a varied menu, with reasonable prices
alfieinwestsussex . 2017-01-14
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Popped in with my elderly mother and had a gorgeous bowl of soup with fresh bread ... we didn't need drinks and the waitress said it was no problem. Clearly homemade soup, nicely presented and piping hot.I then took my husband for a lunch on Saturday as we didn't want a pub ... again, very busy and it's obvious why. We both had home cooked ham, two eggs and chips and it really was beautiful with a side salad with dressing. So much nicer than we've had recently in some local pubs. All for about £21.00. Amazing.
JulieHolidays22 . 2017-01-07
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366 Opinions
Gemma and her team from Tiffins of Petworth provided the catering for my mum's 8oth birthday party in the garden. I could not be happier with the service they provided. The food was superb, delicious and beautifully presented, they were relaxed, friendly and well organised and the whole service was reasonably priced. They went to so much effort to make everything as easy and stress free for us and really were a highlight of the day. They exceeded our expectations and I highly recommend them. The Cafe is also lovely and has the same level of care, service and delicious food. A real asset to Petworth.
210 Opinions
Visited here for afternoon tea. Welcome was ok, but then we waited for a while to see if there was a free table. Bizarrely no one else was in the cafe and the upstairs service where we were seated was almost unfriendly and you felt you were in the way. When we asked for a spoon for our tea we were greeted with a huff and puff… Gets good reviews elsewhere, but sadly not from us..
510 Opinions
My wife’s aunt and cousin enthused about this pub so we decided to have lunch with them on a Thursday in November. The pub is signposted from the main road and is down a narrow lane to Chidham with passing places at intervals. The car park at the back is not so large so many visitors seem to park in the village. Virtually every table was taken which is always a good sign for mid week dining. The four of us had a variety off of dishes and my seafood tagliatelle was delicious. We were very impressed with the speed of service from the two lovely ladies and lively atmosphere of the pub. The portions are quite large so if you have a smaller appetite we would recommend their small portion menu. My wife’s cousin recommended the mussels which were not on the menu the day we visited so we must return to try them. A very enjoyable lunch catching up with old friends too.
586 Opinions
We went to the Potager restaurant last night. It was Locals Night. The menu was imaginative and the food delicious and well presented. The atmosphere and service was dood too. The Locals Night is excellent value and we would highly recommend
9 Opinions
Banging pork! And service with a smile! Great for a relaxed, tasty and affordable lunch. Can’t fault it at all, be back soon