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3,50

Based on 285 opinions finded in 2 websites

3.5Ambience3.5Cuisine3.5Price3.5Service
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Last week we did a cocktail masterclass with Tom the Bartender. It was great fun, got to make 3 rum cocktails which were delicious! Learnt some great skills as well and it was very informative. Platters were lovely and went down a treat after the class. Thank you very much for a fun evening.

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Brienna P . 2020-01-30

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This is a cafe where you place your order at the desk and they bring the food over when it's ready. Simple fare, but cheap. Good quality and nice service.

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Michael P . 2020-01-10

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Lost my coat here and cannot thank the staff enough for all of their help and kindness retrieving it! Wonderful service :)

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Eliemckenna . 2019-12-14

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The bouncers were rude and needlessly aggressive towards willing paying customers! How they can justify physically assaulting people I don’t know!

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Estevens94 . 2019-12-12

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I went here for the first time on Friday night the atmosphere was ok due to music but drinks overpriced and there was a cloak rail at the back of the bar and everyone was putting there coats there. I initially looked to see if there was a cloak room available but no just a rail with a camera pointed at it as if it was secure to put coat there? Well I have news for you it was not safe! My exclusive rare expensive coat was stolen and straight away a female manager approached me and stated they are not responsible? Oh really I said so where is the signs? She pointed to the opposite side of the bar? This comment alone infuriated me as you could probably imagine. The whole bar and yet signs are on opposite side to cloak rail! Where is the logic in that other than the fact you are empowering the thieves and setting up your patrons! Yet they had no sign above the actual rail? I have taken pictures and spoke with the police who need to go to the museum in order to get the camera footage which just seems like another layer to help thieves get away with this. Not this time I can assure you. I spoke with the Manager assistant yesterday who informed me they are going to now put signs up in that area as well as outside the bar? Why was this not in place on Friday? she went on to say that this particular rail gets moved around the bar and usually where it is there is a sign? Well that simply isn't good enough you have just lost a £1500 coat due to your negligence. I will have to undergo my own investigations as I am aware the police are under a budget but i'm certainly not. I will not tolerate this and i am not going to let this go.

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Paul M . 2019-12-09

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I have visited rum and sugar with group of my friends. We were going for one beer after work. Bartender approached us immediately and offered his help. Instead of beer we ended up trying one of the best Rum selection on the Wharf. Very knowledgeable staff and great ambience.

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56chris5656 . 2019-12-09

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If I could leave zero stars I would do. Went for lunch with work colleagues and were only customers there.in there. After almost an hour waiting for food order and numerous requests of how long food would take we were told that food would be an additional 15 minutes on top of wait and that they had a function on (in the next building). Why wait an hour to inform us of this and if you could not cope with the order we should have been informed when we a) made the reservation and b) ordered the food. Apology also seemed insincere. I would like to understand more of how you let this happen as time of us was unnecessarily wasted.

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seyeaka . 2019-12-03

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The better half and I wandered in for a bite to eat on a quiet Sunday after visiting the Docklands Museum Well what a decent find this place is,decent menu with a huge nod to the Carribean and a very very very extensive Rum menu(one quibble maybe some tasting notes as to what type of rum-smooth,sweet,finish etc and that the price was for a double not a single measure but im splitting hairs) The food was well spiced,decent sized portions and cooked fresh to order and well presented Service was warm and friendly but not obtrusive and hats off the the barkeep who offered me a taster of another rum when the one I asked for wasnt around- Decent wine and beer range too Background music not blaring and we werent rushed out bit made to feel at home and take your time All in all a great find and worth checking out Nice one!

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theboybambi . 2019-11-24

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Nous avons dîné un samedi soir et c'était très agréable. Le restaurant était peu fréquenté, le service a été très rapide. L'ambiance calme était très sympa. Nos plats étaient très bien cuisinés, pour un tarif très correct.

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charlottea906 . 2019-11-03

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I came for a couple of drinks and appetizers with friends on a Friday night. The bar has a great selection, lovely cocktails, bar staff very friendly. The food was very tasty and serve was quick, good service, waitress very friendly too and helpful even it was a very busy time. Well done guys I'll definitely be going back there soon!

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francescofN9612IY . 2019-10-30

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We wandered in spontaneously after visiting the Museum of London exhibition. Not many people at 4pm on a Sunday - and not a time when we'd usually order Diplomatico rum-based Old Fashioned's! The cocktails were amazing, mixed with passion by our great bartender. We also discovered that Rum & Sugar has one of the most extensive rum collections in London. Surprisingly we stopped at one, but could easily have hit the rum flight and written off the rest of the day. Great place!

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AllegraLondon . 2019-10-21

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I've regularly (once a month) been on nights out at Rum Sugar, nice place friendly peeps, good tunes etc had been my experience up to now. The past couple of visits have really put me off. I've had X 2 bank cards stolen, one swiped from my bag and the other (just last night) physically knocked out of my hand whilst waiting to order drinks at the bar......worse thing is I get the feeling that the Bar staff see this going on but are not doing nothing about it or there is something really dodgy going on!!

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Cruiser53382963787 . 2019-10-11

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Met a friend here for a quick drink on a Friday after work and ended up staying til it shut! Very lively,fun place with a great sociable crowd. The bar has a great selection and despite always being busy the bar staff were exceptional. I'll definitely be going back there soon!

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Jaystar99 . 2019-10-09

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Premetto che sono a Londra da poco , ero alla ricerca di un buon posto dove prendere qualcosa da bere con il mio compagno. Passeggiavamo lungo il canale tutto illuminato e subito siamo stati attirati dalla musica che veniva da questo locale “Rum&Sugar” , abbiamo deciso così di entrare. Siamo stati subito accolti con gentilezza e un gran sorriso nonostante il locale fosse pieno. A volte quando i locali sono pieni , si accorgono di te anche dopo ben dieci minuti che sei lì ad aspettare al bancone senza nessuna considerazione. Questa volta no, il ragazzo dietro al bancone di nome Pasquale con grande professionalità ci ha fatto accomodare e subito ci ha chiesto cosa desideravamo. Sono rimasta tanto colpita per i suoi modi attenti verso di noi.cocktail e cibo buonissimo Lo consiglio vivamente

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Francesca G . 2019-10-04

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We have been at Rum and Sugar on a Friday night at month end, perhaps the busiest night of the month! Still we have tasted some amazing cocktails with a smile from Pasquale...my london mule was spot on! The place is great fine and perfect to hang out with friends. Thanks for the great night guys =)

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robertopE2865QL . 2019-10-04

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We went here because it was conveniently located, after we had finished another event local to the area. Other (nicer looking) bars in the area charged a fee to reserve a table, so we went with Rum and Sugar. Terrible terrible terrible table service. Sourpuss (head?) waitress, who couldn't deal with a small order change and had to walk away and let someone else do it. But the bar staff and manager were friendly. Food is OK - the black rice salad was the only real healthy option as they didn't have the fish option. I would not go back.

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Louise2208346 . 2019-10-03

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Very nice place, went there for a lunch. Staff very well informed about food allergies as I can t eat certain food. Blonde lady behind the bar serves the best coffe, very friendly and polite. Sincerely recommend! :)

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gocha_w . 2019-10-02

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Visited for a few drinks after work. Ordered at the bar. Happened to ask for a receipt as it seemed I had been slightly over charged. The bar staff had added a "discretionary service charge" to my drinks order. When I raised this I was told that the bar tender was new and had made a mistake.

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670katherinew . 2019-10-01

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Dreadfully rude male supervisor/ manager behind the bar taking orders. Made to feel unwelcome. Waited over half an hour for food. Well below parr when it eventually arrived with one dish taking an additional ten minutes with no explanation or apology. There is a clue in the name the hospitality industry. Don't waste your money or time.

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Leapingferret . 2019-09-30

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I came here with my friend after googling bar places in Canary Wharf.... I had originally called up to find out more info and was greeted by Pascale (one of the managers) and he was lovely, very welcoming on the phone. When I arrived i had asked the bar staff for Pascale and he sent him across me to, just as lovely and welcoming in person. He sat us down and got one the staff called Alex to attend to us and take orders. Alex was very friendly too. I had a great experience, they were both very attentive and provided great service. I even returned the next day with another friend for drinks and Alex was very attentive again. Very consistent with the service which was great. I’m normally a complainer when I visit bars or restaurants but couldn’t fault this place, the cocktails were divine, the food was very tasty, music was vibrant, and overall had a great time.

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_MissDW_ . 2019-09-29

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I spent around 6 weeks organising a surprise Birthday dinner for my partner’s 40th Birthday with Andreea. We communicated on email and confirmed all options available, and I worked hard to clarify numbers and pre orders. Andreea was most helpful and always quick to respond to any questions or requirements that I had.

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Char_1984 . 2019-09-23

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My girlfriend and I came here to celebrate the start of our anniversary as we came here for the first time last year. The service was excellent and we were served by Paco who couldn't do enough for us. He was so pleasant and made sure the drinks were to our taste. The barman was obviously excellent as he got our drinks just right. Pornstar martinis with dark rum and Cuba libre's with Havana rum...yum . Thank you for making our anniversary even more special than it was already!! Will definitely come back x

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Loobieblue . 2019-09-20

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They do employee strange security dude. Insisted to check my bag. And so thoroughly as I haven’t seen in airport. Probably they employee ex military security... Decided to go to more relaxed place...

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AndrewKeek . 2019-09-20

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Rude, slow, unorganised and ignorant staff behind the bar. Avoid if you can, total chaos, much nicer places around

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laszlog943 . 2019-09-20

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I’ve often seen lots of people here, the post work crowd, looking as though they’re having fun. I took my visiting family for lunch on Saturday and was very disappointed. The restaurant (at around 2.30 pm) had very few people so there was not much atmosphere; obviously this is not the fault of the venue. However, there was plenty of staff so our 50min wait for five plates of food was unreasonable. (The wait for five drinks took 20 mins). Worse was having to return one of two burgers because it was stone cold (the other was tepid but I accepted it simply to avoid further frustration). When it came to paying the returned burger was removed from the bill but no other gesture for the delay or embarrassment was offered and a ‘discretionary’ service charge was added without being highlighted to me. I’ll not go again.

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jonnyf74 . 2019-09-02

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Went to visit Museum of London at Docklands with my 6 year old grandson and stopped at this restaurant for a drink before we went inside. As it was such a lovely day, the outside seating was very inviting and comfortable with great views on all sides.

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Caroline190757 . 2019-08-29

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It ia 8:30pm, we arrived at the place, we got in, and a smart dressed guy, who supposedly is the manager, stands up from a table he is sharing with friends, sitting down having a drink all together.

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Fab D . 2019-08-17

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Was just walking around Canary Wharf looking for a nice place to sit outside and just grab a coffee and sit for a while and decided to go with Rum&Sugar; it looked nice and cute. The place looked great and the sitting outside was awesome. The staff was very nice and it looks like they do happy hour and special offers. I will for sure come back to enjoy this place. Maybe a cocktail or five on my next visit.

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thesassysergio . 2019-08-08

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Rum and Sugar is a lovely restaurant with great food and drink. The cocktail happy hour was an added bonus. . Had a great time. Pako was great host. This will be a regular spot.Great Caribean vibes.

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DeedeeCo . 2019-08-03

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Pako’s The Man! Quick Service, Quick Wit, a nice old fashioned type of service where the customer is actually served, and served with a smile. I’ll definitely visit again had a lovely evening.

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Forgetmenit . 2019-08-02

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A group of us were out and about in the area and we stumbled upon the rum and sugar We are there on time for happy hour 5-7pm in selected cocktails. There is a lovely seating area outside with sofa style seating and tables and chairs. The staff was frequently and serve was quick. Our waitress came over to us and took our order The cocktails were lovely and the also did mock tails too. We ordered food from the menu which was impressive. Food was nice I had the sweet potato hummus and flat bread which was lovely

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traceypault . 2019-08-01

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Lovely spot for a bite to eat and some cocktails. A right little gem.

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jojo121 . 2019-07-25

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Pasqule was very attentive and a nice friendly guy. Food was good and cocktails very nice. Nice location by the water

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Ashley L . 2019-07-23

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Gran lugar donde puedes divertirte mucho con una gran selección de ron y ginebra. También tuvimos una cena donde nos dieron una hamburguesa con alitas de pollo picantes (delicioso).

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biagios680 . 2019-07-22

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Tuvimos una cena muy agradable mientras estábamos sentados afuera en Ron y Azúcar. Empezamos con el aperitivo Jerk. Muy sabroso con mucha variedad y era suficiente para 2 personas para compartir. Tuve la cena de pescado y patatas fritas y fue muy bueno. También hubo entretenimiento durante la cena. El servicio era bueno.

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Helen A . 2019-07-20

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Vine para las bebidas de la noche del viernes para el cumpleaños de mi esposo El equipo es excelente y ¡Gracias Andreea por la ayuda que nos ha organizado para organizar un área! ¡Tuvimos alrededor de 30 personas y todos pasamos un tiempo fabuloso! El acto en vivo fue increíble y había gente bailando y el DJ también era genial. ¡Tuvimos una noche de fiesta increíble y no puedo esperar a volver!

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nandee80 . 2019-07-13

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Great cocktails great prices! Happy hour still on offer on a Saturday! Excellent atmosphere and lovely outside area. Bar staff very experienced and friendly!

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laurenshevlin2510 . 2019-06-09

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Mi compañero y yo visitamos este restaurante el sábado por la noche alrededor de las 10: 20 pm. A su llegada, el restaurante tenía un ambiente incómodo ya que las mesas están muy extendidas y tienen una música muy íntima, lo cual está bien si eso es lo que está buscando, en mi opinión, el restaurante anuncia que es bastante peculiar y divertido, definitivamente no es la vibra tenemos.

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cb19962018 . 2019-05-12

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We went to Rum and Sugar after hearing good thinks about the cocktails and drinks. The bar was not busy, with about 4 people ordering drinks however the bar staff completely ignored me and my boyfriend and served about 5 other people ahead of us. I tried to politely raise this with one of the waiters who dismissed what I said and then proceeded to ignore me again! We left promptly after that. Disappointing as we would have spent good money if the cocktails had been as good as expected!

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Jasel B . 2019-03-30

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We ate at Sugar and Rum at lunchtime during a visit with our grandchildren to the London Museum Docklands next door. The restaurant was not particularly busy, but staff seemed to have problems offering us a suitable table. The service was slow and the food just okay. It's not a restaurant that I would rush to visit again and it may be a place that is more focussed on cocktails and snacks in the evening.

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BadBob . 2019-03-20

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I went last Friday to Rum & sugar as suggested by my friend and I really loved the atmosphere. I ordered the wings (very delicious and a bit spicy) and fries , plus a couple of cocktails as it was happy hour time. I will definitely go back as the service was good,especially the waitress with short hair.

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amgjupiter . 2019-03-17

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The restaurant wasn't busy but the service was slow and surly. The waiting staff seemed to have attitude problems.

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UKCleopatra2013 . 2019-02-20

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Very disappointed in.tgus restaurant. Had to wait for menus. Drinks and food ordered. We asked for 1 small and 1 medium red wine. We were brought medium and large. Only charged for what we ordered. I ordered mutton curry with rice. Coconut curry came up. When I told them of the mistake I was I informed no more mutton curry. They whisked everything away and left me with half a portion of rice which was extra. I order a quarter of me to chicken. By this time my friend had finished eating. When the chicken arrived it was a very small portion and I only had half my rice. I was left to sort out my own cutlery. We had coffee on.the house and 10% off the bill because of there mistake. BIG DEAL. Service was attrocious. Won't be going back. Will stick to Levi Roots Smokehouse in Westfield in future

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863susans . 2019-02-18

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En kombination av dyrt och dåligt. Kyckling burgare var bara en törr filé som var så stärk att det gick knappt att äta den. Pommesen var blöt och vit - jag gissar den var tilbredad i en mikrovågsugn. Utöver detta var det långsam service - det var inte ens halvfullt, och notan för två burgare kom på över 500 kronor.

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ImmaHolm . 2019-02-16

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Went for lunch after visiting the museum next door. Jerk platter was very small for a sharing platter and came with 3 of everything which makes it difficult to share between 2 and for 18 quid I expected more. Not sure where they got the idea that it was jerk either as it had little flavour or spice.

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jamesrT4171UO . 2019-02-16

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Slightly dry and cold but overall a nice restaurant. The costemer survive is not that good so pls come here.

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. 2019-01-29

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Very Cold Burger and horrible service

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. 2019-01-29

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Located a short distance from West India Quay, this bar has a lovely decor and chic style. Perfect for the area it brings in a lively crowd with a Latin and Caribbean vibe. Prebooking is recommended as it tends to get busy very quickly. The happy hour allows you to try the classics, which are fine, though could be a little better in taste. The staff could be a little friendlier and can seem cold when it is busy. However, they are generally attentive and pleasant enough. The food is nicely presented and not afraid to add some spice where needed. Some of the authentic classic dishes again could do with better taste, but it is definitely fine for the price asked. This is a medium price range bar, making it comparable to many similar venues. With this in mind, it stands out by looking the part but just needing a bit more refinement.

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. 2019-01-20

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We had our works Christmas do here this year and it was quite nice although the food could have been a little more interesting but good fun was had by all

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. 2018-12-28

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There were high expectations for Rum & Sugar. We were all hungry and couldn't wait to grab a meal, kick back while sipping too juice,listening to music and being in great company. Unfortunately on arrival there was bouncers at the entrance with a heaving crowd who looked like they had came from work. Went to the bar and had a whole drama about booking a table beforehand. Then to top it off we were told to order and eat at the bar. If you feel like jamming with a big crowd of peps or not bothered about the atmosphere or comlany then go Rum Bar. I can't tell you about the food because we didnt eat any and for me I found the bar staffs customer service to be quite poor. Im certainly one for first impressions and so wont be going back. However, I would urge the company to consider whether the dining should be separated from the lively evening crowd in some way.

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. 2018-12-26

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Like others state, barely half full but deemed too busy early in evening, rude door staff, went next door to sipping room for much better experience

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. 2018-12-19

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Anoche intenté entrar en la carrera y el azúcar con algunos compañeros de trabajo y me negaron la entrada. Había algunos de nosotros, pero nos aseguramos de llegar temprano, ya que sabemos que puede estar ocupado.

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GemsLou1489 . 2018-12-15

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Asistí aquí para una comida sten. Fue una gran noche debido a la gran compañía pero la comida no estuvo a la altura de mis expectativas.

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rods18 . 2018-12-11

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He estado en este restaurante antes y tuve una experiencia agradable por lo que sugerí que volviera allí. Esta vez no fue tan agradable. Pedí un plato que tenía roti y tuve que pedir que el roti fuera reemplazado debido a que era duro como una roca (tal vez obsoleto).

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Wint22 . 2018-11-18

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Visité el lugar por primera vez con la familia. El personal era amable y educado. La comida y las bebidas eran deliciosas y asequibles. Algunos problemas con el mouse de los edificios vecinos, a veces, debe ser comprensivo y razonable, ya que solo hay mucho que se puede hacer para prevenir estas cosas, ¡dado el agua y la edad de los edificios! El personal se disculpó y explicó lo que estaba sucediendo con el visitante no deseado, ¡no tengo ninguna queja!

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Vision121 . 2018-10-24

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Una agradable velada con amigos se echó a perder después de que vimos a un ratón corriendo por nuestra área varias veces.

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Nicole C . 2018-10-24

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What a good spot in last Friday music and dancing was great but I must mention the RUM so much choice and the cocktails were lovely also happy hour TWO for the price of ONE happy days.

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P3T3Rism . 2018-10-17

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Really nice cocktails with a great atmosphere. Real rum connaisseurs, it's a place to try... Now i have to write a 100 characters, so blablabla blablaaaaa...

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RitchieF4 . 2018-10-14

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The place is quite easy to find and the menu was quite extensive. The pricing is pretty much what I expected. I did order wine with my meal and it was good. Food taste is fine but the presentation of the dish was average therefore I didn’t take much of the photos. In the area, there are a lot of choices to explore. Nice oaky style decoration with wooden floor giving a feeling of visiting an old wine cellar.

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TravelMania2018 . 2018-10-09

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Very nice cocktail menu with a stunning variety and Adam made the best Porn Star ever! Also great atmosphere

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Carlotta P . 2018-10-05

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I would like to say a massive thank you to Rum & Sugar staff. We have hosted our second event, first was and engagement gathering in June 2018 and secondly a gender reveal party 30 September. The manager Andreya was so professional super friendly and very helpful we had a very large group and everyone had a great time.The food and drinks were good and the staff on the day were so nice.

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ShereeH-M . 2018-10-02

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We are local to R&S;, we go there for their variety of drinks and atmosphere. We love the live music on Friday nights. The staff is really professional and helpful, expecially the Italian bartender Pasquale. He is well knowledgeable and professional, his cocktails are top notch!

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robertopE2865QL . 2018-09-29

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So we came to this place which was very spontaneous and Leanne took care of us. Very nice suggestions, something that I’ve never tried before but was very amazing. Definitely would recommend. Thank you Leanne

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wladimircx . 2018-09-22

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We went into rum and sugar on Friday night and it was pretty busy. The bar staff were definitely under pressure but they were still good. I'd have to say that the beer on tap wasn't great but my girlfriend was happy with her cocktail.

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david1642stewart . 2018-09-17

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We had 2 for 1 cocktails and a jerk chicken meal. The staffs are so friendly and the quality of the food and its presentation is superb. Definitely recommend to anyone.

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May B . 2018-09-04

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Rum and Sugar is the restaurant located in West India Quay in perfect place in river side is indoor and outdoor space ,service was fine however food was not that good.

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Masum85 . 2018-08-26

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Le lieu est sympathique sur West India quays a côté du musée des Docklands. Le personnel est sympathique. Je n ai pas trouvé les mojitos à mon goût, mais ai bien apprécié les Daiquiris. Terrasse agréable

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Caty S . 2018-08-21

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My partner and I had a meal here on Saturday night. The restaurant and bar are really night. The tables are well spaced so you have privacy, the staff were some of the best we have experienced. Now the food, well that was a hell of a surprise, for a small restaurant a lot of attention was paid to food. The meals we had where some of the best we have ever had. A very big thank you to the chef and the waiting staff, seriously, some of the best

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stephen k . 2018-08-12

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Rum and Sugar is the restaurant located both inside and outside the Docklands museum. . The weather was nice, so I sat outside. The Caribbean themed menu is a nice touch and there is a wide selection of island-themed rum and other drinks, as you would surmise from the name. I wouldn't go out of my way to eat here, but It is a good choice for lunch while visiting the museum or you are otherwise in the area.

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Eric G . 2018-08-07

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We went there for drinks on Saturday late afternoon and were sitting outside. It took over 20minutes for our waiter to actually bring our order. There was no apology and the waiter was really rude. Not a "hello" not a "thank you", only a "are you paying now?". He brought us the bill and the card reader at the same time and applied a 10% service charge to the bill without asking us. Taking into account the service received, this was quite cheeky. I am therefore not sure I will return. One of the bar nearby had to cope with more people that same night and we received a good service.

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AnnMo83 . 2018-08-06

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Rum and Sugar's Friday night was recommended to me for the live singers. The singers had already begun their set when we had arrived so we grabbed our drinks and perched ourselves right in front to enjoy the music. They were absolutely AMAZING!!! They sang a collection of Motown hits, as well as old school tunes, which were perfectly pitched. The 3 singers, one of whom had performed in the West End in Thriller and the female singer, Helen, really brought a great vibe outside Rum and Sugar. A few of us just had to get a dance or two in around the Friday night after work drinkers but it was fine. Later, a DJ played great tracks inside the venue. There was lots of space so dancing amongst everyone was comfortable in the summer heat. Drinks of course are pricey - typical for central London. Even the toilets were decent..for a Friday night in London, that did surprise me! I would DEFINITELY come back on a Friday to enjoy these singers again. The surroundings are fab especially at night. Loved it!

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Veemi J . 2018-08-04

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Visited here for a birthday celebration on a Saturday evening. It was a lovely venue with good cocktails which we enjoyed with lots of yummy snack foods .

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NATALIEMICHELE . 2018-08-01

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Hubbie and I called in here on two occasions over our weekend break. We thoroughly enjoyed our time sipping on the buy one get one free cocktails - happy hour lasted for 3 hours and the drinks were excellent. Good atmosphere especially on the Friday as it seemed to be very popular for people calling in after they had finished work. Can’t comment on the food but the staff and atmosphere was great. Would definitely return.

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NannieJannie . 2018-06-25

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Called into Rum and Sugar on Friday and then again on Saturday as the cocktails are so good and excellent value, if you call in 4-7pm when it is 2 for 1, and they don’t skimp on the measures. Great job.

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jonboots_uk . 2018-06-25

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We had a lovely early evening here

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Nadine H . 2018-06-23

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Spent several hours here sampling lots of the cocktails and none disappointed! On arrival out first drink order was slightly delayed and so we were given a free shot each shortly followed by our drinks. Extensive choice of cocktails and great service!

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athenemae . 2018-06-17

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Nice place to go for lunch in Canary Wharf. I had the half chicken with a few sides which I very much enjoyed. They also do a really good happy hour during the week which is definitely good value in such an expensive area!

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Tracey_Joan . 2018-06-15

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Went to this place after work for a catch up meal with a friend. The food was terrible and defiantly false advertising as the food is NOT authentic or Caribbean food. We ordered a Jerk Chicken and this was basically the meat stock with salt and black pepper NO actually jerk. My friend ordered the fish and chips and it was literally fish and chips with black pepper, we was under the impression that it would an actually fresh/fried fish but it wasn’t…we were so confused but we didn’t want to complain. Furthermore, the plantain was of an odd shape and flavour and my Jerk meal was pretty small, the whole menu just needs to be thrown away and maybe they should just stick to pub food. To be honest your better off going to your local Caribbean down your high street which are actually authentic, with good portions and tasty instead of this place ( Support your local businesses). However the lady serving us was very nice and polite… it’s just the food.

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GeeDee12 . 2018-06-13

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Esperamos 10 minutos para ser servido en el bar, tener dos oscuros y cócteles tempestuoso que eran increíblemente mala para el precio - esperaba más de un lugar que tiene una amplia selección de ron. Fuente era el único aspecto positivo jerk, era increíble. Bebidas pobres, personal grosero bar! !

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keithwalker86 . 2018-06-09

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Fuimos para bebidas cumpleaños, y realmente deseado no tenía. Hay un montón de bares en Canary Wharf - no elegir este.

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EmmamH69 . 2018-05-20

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Paramos aquí para las bebidas ya que reservamos en otro lugar para comer. 5 - 7 fue 2 por 1 en algunos cócteles, teníamos una pornstar (no en la oferta) en 9 libras y luego decidimos probar la oferta. Ambos estaban muy bien, no es demasiado fuerte y bastante afrutado.

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Annefromryder . 2018-05-20

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Me fui en un jueves por la noche con mis colegas de trabajo. Reservamos una mesa con antelación. Tienen 2 para 1 cócteles hasta las 7 de la tarde. Para ser sincero, la selección de cócteles que ofrecen no son muy buenos. .

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Carmen C . 2018-04-27

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Fuimos aquí después de trabajar para tomar bebidas y aperitivos, y la camarera Simona fue el borde que me he topado. Habíamos estado esperando y ella decidió servir a otros antes de nosotros y después de la tercera vez que hizo que decidimos preguntarle a servirnos y dijo 'estaban aquí primero? No lo creo y se rió en nuestra cara. Un miembro del personal amable otros (Gabriele) vio luchando con ella y su actitud y amablemente llamó al director para nosotros, que venía y luego desapareció. Fuimos afuera y encontrar una mesa que pusimos los vasos hacia abajo, hasta que fueron groseramente empujada por una camarera diciendo 'está reservado. . El director encendió (aunque él nunca había molestado a volver y resolver la situación) y llevado a cabo en ser grosero y arrogante hasta el punto de que otro cliente intervino y le dijo que había sido grosero conmigo. Caminé lejos sólo para él ir a Gabriele y dígale para ayudarnos! Increíble. Él nos dio un chupito (aunque tuvimos comida! ! ) y nos ofreció una bebida. . . Pero esto no excusa el pésimo servicio que experimentamos. No volveremos, hay muchos otros sitios para visitar en Canary Wharf y West India Quay, el director, es inútil y el personal (aparte de Gabriele) Fueron horribles! Evitar! !

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Anna F . 2018-04-22

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دمة جيدة، طعام جيد، سعر معقول ذهبنا منتصف بعد الظهر الدجاج بنكهة وتوابل جاميكا الحارة كانت اختيار موفق في الخارج تحت أشعة الشمس جلسات جميلة

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amsh2222 . 2018-04-21

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tis cafe is near or part of museum of dockland's, and given the name of it, would have meant that both rum and sugar were traded here in the days when ships called in; though nowadays it is a cafe, and quite a pleasant one at that, i would heartily recommend a visit here.

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Colin M . 2018-04-06

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The set two course lunch menu was excellent value for money. The food was very good, especially the rum cake!

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Sue1951 . 2018-03-28

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Nice place to eat and it sits well as a restaurant where for can both get a good sharing plate or a good quality classy nosh. Staff are friendly and helpful. Nice collection of cocktails, beers and wines.

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Neil_HD_50 . 2018-03-17

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The music was live and the entertainment was jamming. Overall great ambience and I can’t wait to hang out there more!

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Sarah J . 2018-03-13

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Great menu, great food, great services and most importantly honest price. Our daughter ate for free We LOVED it

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Giada C . 2018-03-07

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We booked a table for 12.30pm for ourselves and our four young grandchildren. Because the little ones were still caught...

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David H . 2018-02-22

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There's a really simple way to abbreviate a review for Rum & Sugar and that is - great music, decent...

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v1per . 2018-02-05

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A este lugar mientras caminando por el muelle. Caminar en el entorno y con una decoración muy acogedora. Menú incluido compartir bandejas de bebidas y también ofertas especiales, así como un menú completo. La comida era deliciosa, besugo para morirse y la tarta de naranja...

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Sue S . 2018-02-04

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Had a team lunch here recently (6 of us), served promptly, friendly and very helpful staff. Food was excellent with...

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TG58 . 2018-01-22

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Serve you left over open bottles of flat coke and flat beer and charge u city prices, which I don't...

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laff75 . 2017-12-15

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Very nice venue Area was section off for us staff service very good kept filling our buckets of beer and...

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chrisfo1 . 2017-12-14

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It was my birthday, not that that is particularly relevant except that it explains a Wednesday trip to London. We...

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Rev_SimonHD . 2017-11-30

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I have visited this bar on a Saturday afternoon after visiting the museum (which is great by the way) and we thought the service was poor then, but having been impressed by the rum offering I arranged to meet a friend there one evening for his birthday. There were a few of us and lots of presents. Some of the presents were bottles of boxed and gift-wrapped booze and we were not allowed in with liquids. So we went elsewhere where they wanted our custom.

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Lily Travel P . 2017-11-16

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Almorzamos allí antes de ir al museo de la puerta de al lado. Ambos tuvimos el estofado de marisco que está para morirse, pero no tome que si no te gusta la comida picante. También tenían una buena variedad de cervezas y una extensa lista de ron. Servicio amable y eficiente.

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Johanna j . 2017-10-31

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Arrivé par hasard devant ce restaurant un peu dans l'ombre, nous avons été agréablement surpris par la gentillesse du service. Les assiettes sont copieuses et la serveuse était très sympathique, n'hésitant pas à nous amener une corbeille de pain pour les Français! Cadre caraïbe et une collection de rhums absolument démente!

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Jeff D . 2017-10-29

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Had an great night with friends here. Came on a Thursday. Would recommend. Spent all Friday at work regretting it. Fantastic food, music and service. Our waitress alex did well. Give her a raise!

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Adam G . 2017-10-23

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location-icon235 Mile End Road, London E1 4AA England
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Had high hopes for this place. Oddly they only sell their own fruit fizzy drinks so no Coca Cola, sprite, etc that was a huge put off not having your fav cold proper fizzy drink to wash it all down!!

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